Crisis support worker jobs
About the role:
Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.
In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.
You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.
You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).
As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.
This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.
About you:
- Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE: We will invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. Interviews will be held via Microsoft Teams. We reserve the right to close the advert if the position is filled before the closing date.
Please note applications are reviewed for AI use in application questions.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We have an exciting opportunity for two case workers to join the Safer Space Plus Project working 37.5 hours per week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our Old Street office with the flexibility of hybrid working.
As a Children & Young People's Caseworker, you will:
- Conduct needs and risk assessments, providing tailored support.
- Offer one-on-one support to children and young people affected by domestic abuse.
- Manage a caseload of 12-15 young people, ensuring their safety.
- Continuously review and act on risk assessments.
- Involve children and young people in decision-making.
- Collaborate with statutory partners and attend relevant meetings.
- Advocate for the diverse needs of children and young people.
You will need to have the following essential skills:
- Experience working with vulnerable children.
- Able to complete risk assessment
- Understanding of safeguarding issues.
- Knowledge of domestic abuse & it's impact.
- Ability to work in partnership with multiple agencies.
- Good organisational and crisis management skills.
- Strong communication and IT skills.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Family Connections Worker – Crewe Location: Crewe Salary: £24,000 per annum, plus benefits Vacancy Type: Permanent Advertising End Date: 28 Jul 2025 We are currently recruiting for a Family Connections Worker to join our team in Crewe. We are Forward, the social enterprise that empowers people to break the cycle of crime and addiction to move forward and live fulfilling lives . We deliver a range of MOJ Commissioned Rehabilitative services (CRS) directly for Probation in three key areas: Accommodation, Personal Wellbeing and Dependency & Recovery. Accommodation is delivered in Wales, Dependency and Recovery in London and Humberside, Personal Wellbeing in East of England, Sussex, Surrey and as a subcontractor in Kent and Cheshire. These services work with Men 18+ who are under probation supervision, supporting them to navigate through their desired outcomes in order to achieve transformational change, break the cycle of offending and achieve long-term integration into society. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community. No matter what your past, we believe anyone is capable of lasting change Role Responsibilities You will be working remotely as part of a flexible team of Family Connections practitioners, specifically delivering as part of the wider personal well-being service, Family and Significant others interventions to support adult men and young men in the Criminal Justice system. The support is tailored to individual needs, delivering a range of programmes within the categories of Family and Significant others. The Family Connections practitioner will deliver client centred support depending on the requirements of the individual client. You will be required to manage a caseload, provide appropriate advice and guidance, assess, care plan; deliver structured 1:1 and group-work sessions. You will be responsible for contributing to the targets set by Forward, Interventions Alliance, whom sub-contract Forward Trust to deliver Family and Significant Others service and local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role. Flexibility will be required in this role, this may include some evening/weekend shift and with reasonable notice to travel to other projects in your cluster to deliver Health and wellbeing services, enabling continuity of care for the client group. The Ideal Candidate Please see a list of skills and experience needed for this role below;
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Background
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism, climate change, human rights abuses, violent conflict and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice and we support local organising groups across the country who lead most of our work.
Details
Salary: £30,501.83 at 0.8FTE (£38,127.28 full time equivalent) Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
Contract: 1 year fixed-term (parental leave cover)
Hours: 0.8 FTE – 28 hours per week
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Apply by: 9am, Monday 4th August
About the role
The Campaign & Programme Lead: Climate & Health supports health workers to campaign for just and proportionate action on climate change, working closely with our Movement Organiser and other colleagues. Currently our work focuses on the intersection of climate and housing, working to end the public health crisis of fuel poverty and poor-quality homes. In particular this role is responsible for national advocacy and campaigning on fuel poverty and housing, supporting members to organise in their local communities, and being a key part in the Homes for Health campaign team.
The role involves holding Medact’s key knowledge base on climate and health issues. You will build relationships across the health community and wider climate movement, from establishment institutions to frontline workers and grassroots groups.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or, you might be a health worker who has seen the impact of these issues on your patients and wants to challenge the systems that drive inequity and marginalisation.
You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations and community groups. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story.
Key dates
Applications close at 9am, Monday 4th August
Interviews will be Wednesday 20th August
If needed, second interviews will be in the week of 25th August
Our recruitment principles
Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour, people with disabilities, people who identify as being LGTBQIA+, people who have a mental health condition, and people who identify as working class or have a working class background. If you have any questions or uncertainties about this position and whether you are right for it, please do get in touch.
Frequently asked questions
- Do I have to be a health worker to apply? No, and Medact staff are not all health workers.
- Can you sponsor my visa? We are unable to offer sponsorship for individuals without the right to work in the UK.
- How flexible are the working hours? Medact has a Flexible Working Policy which supports staff to adjust their hours around our core working hours (11am–4pm), and can accommodate periods of working abroad / in different time zones, compressed hours and other configurations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.
Job Description
Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service.
The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.
County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.
Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.
Some of your day-to-day tasks will be:
Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them. Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.
This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.
Qualifications
We are looking for candidates who can demonstrate the following:
A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
A full driving licence and access to a vehicle is essential.
Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.
Additional information
Due to a genuine occupational need we are only able to accept female applicants for this role.
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3676A in your message so that we can identify the opportunity.
When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.
Contract: Permanent
Hours & work pattern: Full time, 37 hours per week.
Salary: £28,000
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice.
Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
Shift patterns:
The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.
Missing Links?
A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts.
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process. Please see the full advertisment to find out more about this support. This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here.
Team Leader (Nights) (Mental Health) - Recovery House
Location: Alum Rock, Birmingham
Salary: £27,259 per annum
Hours: 38 hours per week (Nights)
Recovery House is a new and innovative service our client are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.
This post is central to the smooth running of the 24/7 Recovery House. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at our client, the role contributes to effective communication between operational staff and management
About the role
The Team Leader will support the Recovery Support Workers in providing continuous and safe delivery of support at the Recovery House and always ensure high quality and person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and provide appropriate information to managers when requested.
You will provide direction, management, and support to the delivery team of 13; which include 4 Waking Night Staff, and a Peer Mentors. Ensuring that safe levels of staffing is always provided and we deliver on the aims of crisis intervention and prevention.
This role requires organisation and problem-solving skills as well as the ability to work under pressure, and skilful in developing strong relationships with a range of people be able to hold on to a vision for the future rooted firmly in values and the principles of recovery.
You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.
This role will work variable night shift patterns, shared with the other Team Leader.
About you
Our client's ideal candidate will have experience of working and managing a team, with knowledge and commitment to the Recovery model of mental health support. You will have the ability to delivery services within a values framework, with excellent communication skills and the ability to collaborate with others.
You will have a good working knowledge of safeguarding and be able to deal with issues regarding this. You will be able to make safe and informed decisions, whilst working either independently or in consultation with others.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
The successful candidate must be able to start on 1 September 2025 once all onboarding checks have been completed.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our client's people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Thursday 31 July 2025
Interviews will take place week commencing Tuesday 12 August 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: VAWG/IDVA Complex Needs and Multiple Disadvantage Advocate
ABOUT US
Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.
WHY HOPSCOTCH?
o Great, supportive culture and values, with low turnover and high levels of contentment
o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working
o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard
o Your dedication will have a meaningful impact on the lives of those in need
o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence
o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time
o Occupational sick leave
o Regular internal and clinical supervision with qualified therapists
The Role
· Assertive outreach casework with very vulnerable women
· Responsible for supporting three women in the Borough of Camden
· Intensive support for complex needs with service users with a history of non-engagement with services
Accountabilities:
Casework
· Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage
· Provide emotional support using a trauma informed approach
· Build and maintain supportive relationships with ethnically Minoritised women
· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’
· Provide support with life skills, including practical assistance where skills are not yet developed
· Maintain accurate case notes and up to date records
· Contribute to the completion of outcomes reports and funding returns
· Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.
· Risk assess situations in the moment, act calmly, professionally and be ready to remove self from/ call 999 in situations that appear too high risk to remain in
Advocacy and support service
· Empower women to access benefits and services they need
· Involve service users in the design, development and delivery of the service
Multi-agency
· Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users
· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
· Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users
· Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage
· Proactively develop links with local statutory and voluntary organisations to provide a range of engagement opportunities for service users in the community
· Attend and contribute to the Domestic Violence MARAC as appropriate
· Contribute to monitoring and evaluation of the Project
· Be self-motivated to research processes and services in order to fully support and advocate for the women.
· Fully engage with the partner teams and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.
Corporate Responsibilities
· Ensure that all Hopscotch and Solace’s policies and procedures are adhered to
· Ensure effective implementation of Hopscotch and Solace’s Equality and Diversity policies and ensure awareness and integration of an equalities and human rights agenda in all your work
· Ensure that the service user is at the heart of all service delivery and development
· Attend all meetings and training relevant to your role
· Act as an ambassador for Hopscotch and Solace
Values, Behaviours & Competencies
· Committed to the purpose of Hopscotch and Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
· Feminist in understanding ‘Violence against Women and Girls’
· Committed to fostering innovation and continuous improvement in working practice
· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
· Non-judgemental with a commitment to self-care within the team
· Collaborative, building relationships with internal and external partners.
Knowledge, Experience and Skills
· Experience of working within the Violence Against Women and Girls (VAWG) Sector, including experience of risk & needs assessment, casework and safety planning with victim-survivors
· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour
· Experience working with minoritized Global Majority women and a diverse staff team applying anti-discriminatory practice
· Experience of building and maintaining partnerships with other agencies
· An excellent understanding of the issues faced by survivors of VAWG, including a knowledge of options for and rights of women experiencing all forms of VAWG
· Awareness of the intersection between severe and multiple disadvantage and VAWG, and a strong understanding of how the intersection of these issues can make it difficult for people to engage with support
· Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from Global Majority communities
· An understanding of the impact of trauma on women
· A resilient and assertive approach to reaching out to and building trust and positive relationships with women who are experiencing multiple disadvantage and who may present as reluctant to engage and/or may be presenting in crisis
· Ability to provide solution focused advocacy and support
· Ability to advocate successfully within a multi-agency framework
· Ability to critically reflect on own practice and performance and make use of clinical supervision
· Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system
· Excellent written and verbal communication skills
Qualifications
· Degree level education and/or IDVA or DAPA qualification (or equivalent experience)
We would love to hear from you
Please send your CV and cover letter – or any questions to to us
Thanks and good luck!
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way



The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is seeking a proactive and compassionate Care Navigation Coordinator to lead a small team supporting older people as they transition from hospital back to the community. Based at the ICN Unit at Orpington Hospital, you will work closely with NHS colleagues and local services to ensure people on the Proactive and Frailty pathways receive the non-medical support they need to stay independent and well.
This is a varied and people-centred role, combining direct patient contact with service coordination and staff supervision. You will hold guided conversations with patients, identify support needs, liaise with professionals in health and social care, and ensure that care plans are holistic and person-centred. You'll also support and supervise a small team of Care Navigators and help shape the service through team meetings and collaborative working.
We are looking for someone who is confident working across teams and settings, with strong communication and organisational skills, a working knowledge of health and social care, and a genuine commitment to supporting older people.
Key responsibilities include:
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Coordinating care navigation support for people preparing to leave hospital
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Leading and supporting a small team of Care Navigators
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Liaising with hospital teams, GPs, social workers and voluntary services
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Helping people access local services and make informed decisions about their care
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Attending meetings, keeping records and contributing to service development
If you're motivated by making a real difference every day and have the experience to guide and support others, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.
You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.
We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.
Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
We’re genuinely excited to hear from you.
Closing date: 20th July, 23:59
Interview date: 11 Aug for first interviews, 18 Aug for second interviews
Deputy Manager (Mental Health) - Recovery House Service
Location: Birmingham, West Midlands
Salary: £28,982 per annum
Hours: 37.5 hours per week (flexible working times will be required)
Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.
We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.
About the role
Directly managing two Team Leaders, the Deputy Manager will work as part of a team in our regulated services and is an important role in the delivery of recovery based and prevention services within Birmingham. This post is central to the smooth running of the 24/7 Recovery House.
The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management.
You will support the Service Manager in providing continuous and safe delivery of support at the Recovery House and always ensuring high quality person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and Team Leaders and provide updates and reports both internally and externally.
You will provide direction, shared management, and support to the delivery team of 13, which includes 24/7 staffing and support; ensuring we deliver on the aims of crisis intervention and prevention.
The role requires a clear vision of how crisis alternatives can be achieved through highly effective services, and the ability to turn that vision into a reality. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.
About you
You will need to be skilful in developing strong relationships with a range of people and be able to hold on to a vision for the future rooted firmly in values and the principles of recovery, whilst accepting that different professions have different skills and contributions to be made.
We are looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment and has previously managed a team with line management. You will have excellent working knowledge of relevant mental health and other legislation and have had dealings with Safeguarding and Health and Safety.
The successful candidate will have knowledge of and a commitment to the “Recovery” model of mental health support and experienced in delivery services within values and framework. You will be able to manage and lead a team of people to perform to their best, with the ability to work closely with the Service Manager to ensure a high quality of service.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 20th July 2025
Interviews to take place on Monday 28th and Tuesday 29th July 2025
Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.
Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.
Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of our all of our work is absolutely vital to achieving this and helping people thrive. As Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.
We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.
We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.
This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
We believe that everyone has a part to play in saving nature, together. At the heart of Fauna & Flora’s approach is partnership. To help us maximise and grow our work with corporate strategic and funding partners and strengthen the wider work of the communications team we are seeking a Communications Officer, Corporate Engagement & Content.
We know as an organisation that we have been too quiet for too long, but the urgency of the nature and climate crisis means that we need more people to know more about our unique work and influence in nature conservation. You will bring ideas and ambition to help us redefine our communications work with corporates that support our work, to help us towards our organisational objectives.
You will also help produce high quality inspiring content for our own channels to help spread the word amongst our target audiences.
You will be audience focused – knowing how to engage different audiences whether through our website, publications or social media. Always listening to what is needed, understanding why and when, and then delivering on time to a high standard.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently brings us together in the office for minimum of one day a week.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 3 August 2025. Interviews are likely to take place on 13th and 14th August.
This role is not eligible for sponsorship for a Skilled Worker Visa
Fixed term contract for 6 months (with the possibility of extension)
War on Want is seeking a dynamic, self-motivated and experienced senior manager for the role of Interim Campaigns, Policy and Programmes Director for 6 months with the possibility of extension. This role will lead and manage a team of 9 delivering campaign activities, international programmes and movement building work for the organisation.
War on Want is a radical organisation that runs hard-hitting campaigns against the root causes of poverty and human rights violation, mobilising support and building alliances to fight for human rights, especially workers’ rights, raising public awareness of the root causes of poverty, inequality and injustice, and empowering people to take action for change. We work in partnership and active solidarity with grassroots groups around the world, as part of the movement for global justice.
War on Want’s new three-year strategic framework prioritises our work on the intersection of crises of inequality, climate, poverty and injustice, with our campaigns towards a radical Global Green New Deal, and on Justice for Palestine being the priority campaigns for the organisation.
We are entering a period of leadership transition as after 8 years our Executive Director is leaving War on Want for a new leadership role in the climate justice movement. As our current Department Director steps up to cover the Interim Executive Director role we are recruiting an Interim Campaigns, Policy and Programmes Director to lead the department during this time. You will need proven experience of directly managing thematic experts and campaigners and be able to lead the delivery of impactful and transformative campaigns. Reporting to the Interim Executive Director you will also contribute to the overall management of the organisation.
This is a unique and highly rewarding position for a creative and inspirational individual to make a genuine difference in the fight for global justice.
War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.
For more information and to apply for the role, please click the 'redirect' button to visit our website.
Application deadline: 5pm on Monday 4 August 2025, however we will be recruiting on a rolling basis and interviewing as and when applications arrive.
Please submit your application as early as possible.
War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?
Does making a lasting difference in the lives of children through adoption and therapy inspire you?
See yourself playing a crucial role in helping families navigate their adoption journey?
Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?
Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?
Look no further!
Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.
About Family Futures
Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.
We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.
The role
You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.
We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.
You will be involved in the development of the service and your views, and insights are encouraged.
· Schedule and coordinate internal meetings and therapy consultations
· Provide administrative support for allocated assessment and therapy cases
· Maintain and update electronic records (Charms, SharePoint)
· Proofread, format, and distribute clinical reports and correspondence
· Liaise with families, therapists, Local Authorities, and partner agencies
· Assist with service costing, funding proposals, and contract tracking
· Assist in service evaluations, complaints management, and internal reporting
You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.
We are looking for an individual who is:
- Motivated to work with families and derive satisfaction from seeing the development of adopters
- Not fazed by complex needs, challenges, and adversity
- Embraces a parent-positive and child friendly approach
- Able to work in a small team and be a team player
- Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
- Thrives in a collaborative and integrated team environment.
What we offer
Benefits of joining Family Futures
· High-quality supervision and professional development training.
· We run regular Learning Forums to support and learn from each other
· An empowering and encouraging environment
· A nurturing environment for staff to work, including a weekly self-care session.
We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.
We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.
Family Futures is a menopause friendly employer.
Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.
Salary: £ Salary: £26,000 - £28,500 per annum
This is a full-time permanent position – 37.5 hours per week
The client requests no contact from agencies or media sales.