Crm database officer jobs

This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.

The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.

Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.

Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.

What we are looking for

This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment.  To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills.  You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload.  An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.

This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.

If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements.  This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.

The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people.  We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.

The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

• Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
• Develop relationships with partner organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people at application, selection and throughout fundraising activities

Responsibilities & duties

• Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
• Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
• Represent Project Trust at career and recruitment fairs
• Develop and maintain relationships with partnership organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people throughout the application, selection and fundraising process
• Maintain accurate and up to date records on our CRM database
• Participate in the selection, training and debriefing of Volunteers

Qualifications & skills

Essential

• Commitment to Project Trust’s purpose, approach, ethos
• Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
• Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
• Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
• Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
• Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
• Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
• Excellent administrative skills, able to keep accurate and up to date records and produce reports
• Good judgement and decision-making skills with the ability to work under pressure
• Working knowledge of Microsoft packages and a variety of social media platforms
• Ability to travel within a designated region of the UK and to other parts of the UK as required
• Ability to work remotely from an appropriate home base
• Willingness to undertake work outside standard office hours
• A full clean driving licence and use of a vehicle

Desirable

• Experience of working and/or living in an international environment
• Qualification in working with young people, or demonstrable equivalent experience
• Knowledge and understanding of the voluntary and charitable sector
• Experience in marketing or sales
• Experience of running small projects
• Experience in using a CRM database

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

• The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
• Any offer of appointment will be made subject to the receipt of satisfactory references
• The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you;

This is a terrific opportunity to play a fundamental role as Helpline and Support Officer at Muscular Dystrophy UK’s and provide tailored advice and practical support to individuals and families affected by muscle-wasting and weakening conditions.

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This is a new, 12months fixed term, full-time position that has been created to strengthen the delivery of key services, improve efficiency, and enhance the overall experience for those we support as we deliver our new strategy.

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The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

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You'll support people to navigate the UK’s health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

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You'll be involved in informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: Head Office, London SE1 (with flexibility for hybrid working)

Closing date: Sunday 15th March 2026

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Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

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Please download the job description to see full role responsibilities

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 23 February 2026

• First Interview Dates: Friday 6 March 2026

About the role

ClientEarth’s mission is to use the law to protect the earth and its inhabitants. Since we were founded in 
2008, we have grown to become one of the world’s most ambitious environmental organisations, utilising 
our in-house legal expertise to create positive change around the world.

Join our team as a Database Officer and play a key role in strengthening the data that powers our fundraising impact. As Database Officer, you will be at the heart of our fundraising data operations, ensuring accuracy, consistency, and efficiency across our systems. You will also oversee income processing, support integrations, and drive process improvements, while delivering high-quality data support to colleagues across the organisation.

Meet your Manager

In this role, you will be managed by Sonia Duckett. Sonia is a Database Manager who joined ClientEarth in 2020 and is based in our London office. 

Main Duties

• Experience of working with a CRM database, ideally Raiser’s Edge (essential) 
• Experience of conducting imports into a CRM database and creating queries and exports (essential) 
• Experience of processing income and working with finance colleagues (essential) 
• Experience of creating systems and processes that support and improve organisation practice (desirable) 
• Experience of working with an email marketing and donation platform such as Engaging Networks and Digital Wallets such as PayPal/Stripe (desirable) 

See the job description (below) for a full list of duties for this role.

Role requirements

• Advanced analytical and problem-solving skills (essential) 
• Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint), teleconferencing (essential) 
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives (essential) 
• Strong and accurate data input skills, with excellent attention to detail (essential) 
• Strong numeracy skills (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Contract Type: Full-time / 6 Month Fixed-Term Contract

Salary Band:£29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle 

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available). 

Start date: 6th April 2026 or ASAP, as agreed with candidate 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation’s Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. 
 

1. Delivery of the Social Mobility Employer Index 

• Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 

• Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports 

• Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey

• Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 

2. Stakeholder management and customer service 

• Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently 

• Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants’ performance in the SMEI 

• Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets 

• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 

3. Quality standards 

• Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI

• Support the annual evaluation of the SMEI and its impact on employer-led social mobility

4. Systems and processes 

• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI 

• Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 

5. Team support and collaboration 

• Collaborate across the team to ensure opportunities are aligned across all income streams 

• Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities 

Please see full job description attached for more details. 

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1)   Why would you like to work at the Social Mobility Foundation? (250 words max.)

2)   What makes you a suitable candidate for this role? Please include specific examples of your experience and skills, with reference to the key responsibilities and person specification for this role. (500 words max.)

3)   The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.)

Responsible To: Head of Supporter Fundraising
Location: Hybrid between Butterfly Conservation’s Head Office and home
Salary: £28,148 - £31,500 depending on experience plus 8% company pension contribution
Duration: Full-time permanent post (37 hours per week)
 
Job Purpose:

• Responsible for the servicing and stewardship of Butterfly Conservation members to ensure we deliver the best possible member experience.
• Responsible for the processing and administration of donations and membership applications/renewals using our CRM database (Microsoft Dynamics 365) ensuring a high level of customer care and excellent retention of all our supporters to maximise potential income.
• Working with colleagues to ensure our members feel valued.

Specific Tasks:

• Act as a reliable first point of contact for Members, handling queries received by email, post and over the telephone efficiently and politely.
• Responsible for maintaining accurate member data within the database (Microsoft Dynamics 365) including accurate servicing and storage of all membership renewals, new joiners, lapsing/ reengagement and donation processing.
• Ensure all data is held and processed in accordance with BC’s Data Protection Policy and individual communication preferences.
• Responsible for ensuring the timely and smooth running of the membership welcome and renewal communications (email and post), liaising with contractors and keeping all letters and emails up to date and relevant.
• Responsible for the process to contact members who’s payments have end (sometimes referred to as lapsed) aiming to reengage and minimise attrition.
• Work with colleague to continue to develop the membership offering across all membership categories – student/young person, family, single, joint, benefactor and life memberships.
• Work closely with the Database Support Officer to ensure all database processes work effectively and accuracy of the data is always maintained. Investigate queries and raise issues where necessary, assuring a satisfactory outcome. Create and maintain guides on database process as appropriate.
• Oversee the preparation and distribution of regular reports on membership numbers to BC’s 32 Branches.
• Liaise with Branches on newsletter distribution – hard copy and email - including proofing content, obtaining print quotes and requesting data extracts to supply directly to our printer / mailing house.
• Build and maintain excellent relationships with relevant branch volunteers, including providing timely responses to queries and requests for additional information. Ensure Branches are kept up to date with all membership recruitment campaigns and changes to subscription rates etc via the quarterly Branch e-newsletter
• Contribute to the creation and distribution of branch emails including welcome and newsletter communications from branches to members.
• Maintain accurate records of total membership numbers (individual and household) through the database. Collate a monthly membership update for the Chief Executive and Director of Fundraising and Comms detailing new and leaving members and working with the Head of Supporter Fundraising to include an explanation of trends and anomalies.
• Assist with the accurate recording of income into the database, following BC processes in areas including cheque and cash handling.
• Work with the Finance Team on monthly reconciliation of income recorded on the CRM with finance software information (ensuring correct allocation of income etc).
• Assist with the preparation of the annual membership audit reconciliation to explain any discrepancies and payment exceptions for all membership categories and income
• Ensure sufficient stock requirements of all membership leaflets, welcome pack contents, membership incentives and any other literature required within allocated budget
• Distribution of membership application forms, promotional codes and resources to staff, Branches and the public as required.

 
General

• Monitor and evaluate key performance indicators and prepare information for the Head of Supporter Fundraising.
• Attend meetings and events as required.
• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Contribute to the development and implementation of BC’s overall Fundraising Strategy.
• Collaborate effectively with key teams across BC.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse and inclusive workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct.
• Actively participate in on-going professional development activities.
• To be an ambassador for and to represent BC in various internal and external activities to ensure high profile recognition is given to Fundraising opportunities

 
Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date: Sunday, 15 March 2026 at 23:59.
Interviews will be held on 24 March 2026
 
Butterfly Conservation is looking for a talented and committed Supporter Care professional to lead our membership care function. This is a pivotal role at the heart of the organisation, ensuring our members feel valued, listened to and connected to our mission. You’ll take the lead on membership administration, income recording and developing our membership offering, while championing excellent supporter experiences and strong, efficient processes.
 
You’ll enjoy building relationships with supporters and volunteers by phone and email, taking the time to understand what matters to them and responding with warmth, empathy and professionalism. Alongside you’ll bring accuracy, organisation and a proactive mindset, playing a key role in strengthening member retention and helping Butterfly Conservation grow.
 
REF-226 835

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

Want your fundraising to change lives, not just balance sheets?

The Friendly Food Club is looking for an ambitious, values-driven Fundraising & Partnerships Manager to grow income, build powerful partnerships, and help create healthier futures for families across Dorset and BCP.

The Friendly Food Club supports people from vulnerable groups and communities by building their cooking skills, confidence and resilience, to help break the cycle of food insecurity and low wellbeing.

This is a rare opportunity to help shape the future of an established and growing charity and deliver real-world impact every day.

This role is perfect for someone who:

• Is aligned with our values of care, good health, inclusion and community
• Brings empathy, energy and a people-first approach
• Has a friendly, creative, resilient and solutions-focused mindset
• It happy to get stuck in and involved at all levels of development and delivery
• Lives in Dorset or BCP areas who likes a mix of working from home and getting out and about.

The role will:

• Develop and deliver Friendly Food Club’s fundraising strategy to align with the charity’s priorities.
• Identify, build and steward strong, values-aligned long-term funding and partnership relationships.
• Write compelling and effective funding applications, proposals and impact reports
• Monitor income performance and report to the CEO and Board
• Represent Friendly Food Club externally as an ambassador for its mission and values

Apply now and help cook up healthier futures for thousands across Dorset.

If you want your work to truly matter — and to be part of a supportive, mission-led team — we’d love to hear from you.

Deadline 28 February 2026 | In person interviews mid-March 2026 | Start date: Flexible for the right person

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Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: 21st February to mid-April
Location: Remote

We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.

This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and enabling colleagues to use data effectively.

The role

Reporting to the Database and Insight Manager, you'll oversee the administration of financial and supporter data from multiple internal and external sources. You'll manage data imports, maintain compliance, improve processes, and provide user support across the organisation.

A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.

Key responsibilities

• Managing regular giving within Donorflex, including BACS set-up, amendments, cancellations and reconciliation

• Processing and auditing Gift Aid claims

• Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding

• Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines

• Running data integrity reports, audits and investigations, making recommendations to improve data quality

• Undertaking data cleansing and deduplication (in-house and externally supported)

• Developing and improving database and financial data processes

• Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials

• Managing a shared inbox and acting as first point of contact for database queries

• Supporting the Fundraising and Supporter Engagement team with data selections and insight reviews

About you

Essential experience:

• Proven experience working with CRM systems

• Experience processing direct debits and financial data

• Experience importing and exporting data using different rules and criteria

Technical knowledge:

• Knowledge of BACS, Gift Aid and relevant legislation and codes of practice

• Working knowledge of GDPR, PECR and information security

• Advanced IT skills, particularly Excel (pivot tables, complex formulas, data visualisation) and SQL

Harris Hill is recruiting a Database Manager for a national children’s charity based near Liverpool Street, with hybrid working available. You will join a friendly Finance and Database Team and play a key role in managing the organisation’s CRM database (Donorflex). 

Salary: £42,000

Reporting to the Director of Finance, you will line manage one Senior Database Officer and be responsible for maintaining high standards of data accuracy, integrity and compliance.

Key responsibilities include:

• Overseeing income processing and coding
• Managing service user data and Gift Aid
• Producing data selections and reports
• Supporting colleagues with database queries
• Improving database processes and integrations

About you:
You will have experience managing a CRM database and line managing staff, with strong Excel skills and excellent attention to detail. Knowledge of Donorflex, GDPR and Gift Aid is desirable.

Benefits include:
Hybrid working, enhanced annual leave, family-friendly policies and an employee assistance programme.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Temporary Database & Insight Officer

Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Remote 

We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.

This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.

The role

Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.

A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.

Key responsibilities

• Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation

• Processing and auditing Gift Aid claims

• Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding

• Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines

• Running data integrity reporting, audits and investigations, making recommendations to improve data quality

• Undertaking regular data cleansing and deduplication (in-house and externally supported)

• Developing and improving database and financial data processes

• Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials

• Managing a shared inbox and acting as first point of contact for database queries

• Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews

About you

Essential experience:

• Proven experience working with CRM systems

• Experience processing direct debits and financial data

• Experience importing and exporting data using different rules and criteria

Technical knowledge:

• Knowledge of BACS, Gift Aid and relevant legislation and codes of practice

• Work

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current 5-year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are seeking an experienced, driven and passionate Head of Philanthropy to lead on delivering income from our High Value (HV) audiences and income streams. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Major Giving, Trusts and Foundations, Special Events and Corporate Partnerships. The post holder will be a key part of the Fundraising Leadership Team, helping to grow our supporter networks, optimise supporter experience and contributing to the development of the overall fundraising growth strategy, at this crucial stage as we complete the current cycle and move into our new 5-year strategy period in 2027.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukaemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Public Fundraising, and collaborating across the wider organisation to ensure fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded marketplace.

 

Leukaemia UK and You 

In 2025 we invested in growing our fundraising team so that we could fund more life-changing research, to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This included investment to grow the Philanthropy fundraising team, develop new fundraising products, increase our supporter networks, and build a stronger pipeline. As a result, we have seen significant year-on-year growth for a charity of our size and are keen to maintain this trajectory with the opportunities in front of us.

We are in the final year of our current 5-year organisational strategy cycle and in the process of developing our new 5-year fundraising strategy, so you will be instrumental in bridging the gap, delivering against agreed income targets for 2026 and driving forward new plans into 2027. 

Reporting to the Director of Fundraising, the post holder will at times be required to work both strategically and operationally, autonomously and collaboratively, as a critical member of the Fundraising Leadership Team.  You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term high value support to upscale our research programme.

Skills and Experience

• Previous experience of being a Head of Philanthropy, demonstrating strategic leadership with a remit that includes oversight of a broad High Value fundraising portfolio, across multiple income streams.
• Experience of applying the principles of Philanthropy fundraising to develop and nurture a growing pipeline of 5- and 6-figure gift opportunities for supporters able to give at the highest levels.
• Experience of managing engaging Major Giving and Trusts & Foundations fundraising programmes to generate a warm pipeline of 5- and 6-figure gifts.
• Experience of overseeing a Special Events programme, comprising both fundraising and cultivation events.
• Experience of overseeing a Corporate partnerships portfolio and representing the charity at a senior level.
• Demonstrable experience of managing a high-performing team, focussing on creating a culture where people thrive as individuals.
• Strong experience of building effective relationships with internal and external partners, senior stakeholders and suppliers, leading on the key relationships for the charity. 
• Strong written and oral communication skills with a real talent for connecting and influencing people at all levels.
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising events and campaigns.
• Proven experience of driving effective High Value stewardship programmes to maximise supporter experience.
• Great listening skills and the ability to interpret the needs of individuals, teams, and organisations.
• Ability to think through complex issues and produce evidenced-based judgements.
• Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
• Working to a wide range of financial and non-financial KPIs set in annual activity plans. 
• Ability to work well cross-organisationally, recognising different teams’ priorities and workloads.
• Entrepreneurial and results-led, with the ability to lead programmes of fundraising activity, with strategic, well thought through resourcing to deliver growth.

Knowledge

• Excellent specialist knowledge of the principals and methods underpinning successful Philanthropy fundraising and stakeholder management across Major Giving, Trusts and Corporate partnerships.
• Up-to-date knowledge of current fundraising trends.
• High level knowledge of Salesforce CRM and how best to steward supporters.
• High level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.

Role specifics

• Hours: 0.8 FTE are 30 hours per week – days and times to be agreed
• 12 months fixed term contract – maternity cover
• Location: We are very flexible! Whilst our hybrid working policy is a minimum of two days per month in our London office, for this role we would typically expect the role holder to be in the office once a week.   
• Salary range £55,000 - £65,000 (FTE)

Applications

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.

• First interviews will be held via Teams Monday 16th and Tuesday 17th March 2026
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5Bl on either Tuesday 24th or Wednesday 25th March 2026
• We are proud of our benefits – see a summary on our website in the section Work With Us

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 8th March 2026

I look forward to hearing from you! 

Holly Hastings-Payne

Director of Fundraising

We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.

This is a hybrid role with 3 days a week in the London office.

The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include
35 hour working week
25 days annual leave plus your birthday off and a bonus day in December
Time off in lieu policy
Pension
Medicash
Permanent Health Insurance Scheme
Life Assurance
Season Ticket loan
Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
Family friendly policies (flexible working and time off for dependants)
Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab

The Role
Oversee the processing of all income transactions into the database on a timely basis.
Line manage, coach and support one Senior Database Officer.
Processing service user information into the database on a timely basis.
Responsible for all Gift Aid management.
Producing scheduled and ad-hoc data selections for mailings as requested.
Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.

The Candidate
Experience of managing a CRM database, and working in a finance and database team.
Experience of line managing, coaching and supporting more junior staff.
Experience of managing, manipulating and analysing large data sets.
Ideally previous experience and knowledge of using Donorflex.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.