Customer jobs

NIESR are seeking an Events Manager to join the External Affairs Team.  This is a newly appointed role, reporting into the Head of External Affairs. The postholder will be responsible for the overall events function, with no direct reports. 

The National Institute of Economic and Social Research is Britain’s oldest, and one of its most prestigious independent research institutes.  We specialise in applied social and economic research, combining high academic standards with relevance to policy making.  Our reputation for quality and independence, outstanding networks and unrivalled location at the heart of Westminster makes us the ideal base to build a national profile for academic or policy research that makes real impact. 

Please see the Job and Person Spec for more details 

NCRC is a charity (Charity Number 1082243) working to support families and individuals in the local community who are in need by reason of their youth, infirmity or disablement, poverty or social & economic circumstances.

The CFP Basingstoke is one of NCRC’s projects and supports these objectives by running a furniture & household goods reuse service which allows people to donate items knowing that they will be put to good use in helping others to improve their living conditions and benefiting the most vulnerable members of our local community. The project also provides supported volunteering opportunities and accredited training to adults with learning disabilities, physical disabilities and/or mental health issues, young people at risk of exclusion from education and youth offenders.

The Retail Supervisor plays a key role in supporting the day-to-day operations of the CFP Basingstoke shop. This role involves supervising a diverse team of volunteers and supported volunteers, ensuring a welcoming and efficient retail environment, and occasionally assisting with furniture collections and deliveries by driving the 3.5 tonne project van.

The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender and business proposals.

This is an exciting opportunity for a Bid Writer with demonstratable writing experience and knowledge to join us and write applications that fully articulate Family Action’s offer.  Experience relevant for your effectiveness in the role might be from various sectors.  If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you.

Are you an experienced Retail Store Manager ready for an exciting new challenge? Do you want to lead a brand-new store and make a real difference in your local community? Join Prospect Hospice as a Store Manager in Watchfield and play a key role in launching and growing our newest store.

This brand-new store in Watchfield is a fantastic step forward in expanding our presence in the community, helping us raise even more vital funds to support local people living with life-limiting illness. This is a unique opportunity to shape a store from the very beginning and create a welcoming, community-focused space.

Since 1980, Prospect Hospice has been at the heart of the community, delivering expert, compassionate end-of-life care. Our stores are essential in raising funds, and now with 18 locations and growing, this is an exciting time to join our team.

Hours: 37.5 hours per week (5 days from 7, Monday–Sunday, including weekends and Bank Holidays) 

What is the role?

As Store Manager, you will take full responsibility for the success of our new Watchfield store. You will:

• Maximise sales and profitability through strong commercial awareness and an enterprising approach
• Deliver outstanding customer service and visual merchandising, creating an inviting and inclusive store environment
• Recruit, train, and support a team of volunteers and an Assistant Store Manager, helping them to thrive and grow
• Drive Gift Aid donations and achieve income targets that directly support hospice care
• Oversee stock control, cash handling, and ensure compliance with health & safety and trading standards
• Act as a community ambassador, building meaningful local relationships and promoting the work of Prospect Hospice

You will work collaboratively, engaging with the local community to build a strong team of volunteers, attract high-quality donations, and encourage new ideas—continually developing the store into a successful, welcoming destination at the heart of the Watchfield community.

What we are looking for

• Proven experience as a Retail Manager / Store Manager (charity retail experience desirable)
• Strong leadership skills with a positive, people-focused approach
• Commercially driven with a passion for sales and customer experience
• Experience managing teams or volunteers, stock control, and store operations
• Confident managing targets, cash handling, and retail compliance
• Flexible, organised, and motivated to make a difference
• Full driving licence and willingness to support other stores if required

This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.

You’ll be joining a great team working in a supportive environment for one of Swindon’s best loved charities. If you love retail but want something more meaningful have a look at the apply now to be part of something truly special!

We offer a great range of benefits, including:

• 27 days holiday plus bank holidays (rising with length of service)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment

Interviews will be held on Thursday 21st May 2026.  

DBS Check

This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and may close the vacancy before the closing date.

Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling?

This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.

Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.

There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.

We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week pending on service requirements, Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week.

Key Responsibilities

• Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
• Provide safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies
• Development of collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approaches and holistic support
• Development and maintenance of relationships with local services and communities to support identification of gambling harms and pathways into service 
• Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region

About you

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people.

You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

You should live at a reasonable distance from GamCare’s London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.

If you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you!

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support
• Cycle to Work Scheme
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.

For further details and to apply please click the apply button.

Closing date for applications: 19th May 2026.

Interviews will take place in person at GamCare’s Head Office in Finsbury Circus, London – Week commencing on the 1st June 2026.

This post requires a DBS check.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

South West Care Team - Gloucestershire and Swindon area 

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and complete an application form.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.

You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
• Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
• Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
• Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
• Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
• Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.

To be successful in this role you will have:

Experience & Knowledge

• Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
• Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
• Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
• Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
• Solid experience managing campaign budgets, tracking income and optimising return on investment.

Skills & Abilities

• Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
• Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
• Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
• Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
• Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
• Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
• Financially aware, able to plan, monitor and optimise budgets efficiently.

Personal Attributes

• Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
• Works well both collaboratively and autonomously, adapting style as needed.
• Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
• Comfortable making informed decisions within agreed strategic frameworks.

Desirable

• Educated to degree level or able to demonstrate equivalent professional experience.
• Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
• Access to personal transport and ability to travel when needed.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

Salary: £28,000 - £35,000

Contract: Temporary (up to 4 months)

Location: Southampton Hybrid working (3 days in the office)

Closing date: ASAP

We have a fantastic opportunity for a Community and Events Officer reporting to the Fundraising Manager, small but mighty, this organisation has a strong local profile and it’s an exciting time to join.

 As part of this varied and hands-on role, you will play a key part in maximising income from community fundraising and events, while delivering an excellent supporter experience. You will lead on the organisation of a high-profile flagship event, motivating participants, stewarding supporters and working closely with internal and external marketing and communications teams to drive engagement and income.

 To be successful as the Community & Events Officer you will need:

• Experience of managing fundraising or engagement events
• A proven track record of delivering excellent supporter or customer stewardship
• Strong organisational and communication skills

A full UK driving licence and access to a car is required, and flexibility to attend events outside of normal office hours when needed.

If you would like to discuss this role with us please contact us and quote the reference 2911AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

This is an exciting newly created role at Flynne’s Barn, offering the opportunity to play a key part in supporting and shaping our work as we grow. As Office Coordinator, you’ll help strengthen our core functions and provide essential administrative support across both existing and new projects. 

We're looking for a proactive, organised and experienced administrator who is comfortable working independently as well as collaboratively in a small and growing team. You’ll be someone who thrives in a varied and busy environment, and who is motivated by the chance to contribute to something meaningful. This role offers the opportunity to help shape how we work as an organisation and to make a genuine difference to young people facing the challenges of a cancer diagnosis.

At the heart of our day-to-day operations, this is a broad and hands-on position. It would suit someone who is adaptable, enjoys variety and takes pride in keeping things running smoothly. 

This is an onsite role at Flynne’s Barn with scope for some remote working. Advertised as a 2 day/week role, we anticipate that there will be scope for increased hours in the future.

Salary: £12,000 per year (full-time equivalent salary £30,000)

To apply: Please use the Apply Now button to upload a CV and Cover Letter via the CharityJob portal by 9am (UK time) on 1 June 2026.

Your cover letter (1 to 2 pages) should set out what you would bring to the role, with reference to the person specification in the job description.

We warmly welcome applications from people of all backgrounds, particularly those from groups currently underrepresented in the workplace.

Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.

Reporting to: Accommodation and Facilities Manager

Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered

Hours: 37.5 hrs per week including some evening and weekend hours may be required

Salary: £26,750 per annum

Overall Purpose

To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.

Duties Responsibilities

• Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
• To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
• Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
• Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
• Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
• Support in the setting-up and closing down of properties and rooms between moves.
• Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
• Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
• Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
• Supporting with other administrative activities in line with the team needs.

General:

• Play an active and supportive role within the organisation.
• Take ownership of files allocated, ensuring they are up to date and stored correctly.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Embrace the Vision and Values of Baca and reflect this in working practice.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.

The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.

Qualifications/Knowledge/Experience

• Good knowledge/understanding of the building and maintenance process.
• A good awareness of general health and safety, especially regarding maintenance work.
• Ability to use computers well, with experience in Microsoft Office and on-line email systems.
• Experience of prioritising workload to meet competing deadlines.
• Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.

Skills/Abilities

• Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
• Excellent personal organisation with a high attention to detail.
• Ability to manage a number of tasks at any one time.
• Self-motivated to complete a varied workload.
• Working well as part of a team is essential.
• Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
• Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.

Other Expectations

• Appointment is subject to a satisfactory DBS check.
• Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
• Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
• Commitment to work within the aims, values and ethos of the organisation.
• Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
• Holds a full, clean driving licence and has access to transport.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

Working closely with the Director of Development, this individual will be responsible for raising funds and managing relationships with prospects and donors, organising fundraising campaigns and delivering events.

You will support the Director of Development to raise philanthropic funds through major gift and regular giving fundraising to support key development projects for the College. About Us Clifton College is a leading independent day and boarding school educating over 1,200 pupils aged 3 to 18.

Founded in 1862, the College provides an all-round education, a rich heritage with modern state-of-the-art facilities. Located in the beautiful suburb of Clifton, we lead the way as one of the best independent schools in the country.

What you’ll be doing:

 Donor Relations and Stewardship

● Work closely with the Director of Development to deliver the fundraising strategy, with a focus on securing major gifts, regular giving, and corporate sponsorships.

● Build and maintain strong, long-lasting relationships with prospective and existing donors.

● Identify new prospects and funding opportunities.

● Meet with donors and prospects with the Director and alone to develop the pipeline of future support.

● Ensure timely and personalised communication with donors to acknowledge gifts, provide updates on impact, and cultivate long-term relationships.

● Write compelling proposals and impact reports.

● Work with the Head of Alumni to develop engagement strategies for legacy giving to the 1862 Club. 

 Work with marketing to create promotional materials and build our portfolio of testimonials.

Event Management

● Create engagement events for potential donors.

● Work with the alumni team to plan stewardship events for supporters.

● Support the development of parent engagement events.

● Support the Head of Alumni with the career mentoring programme. Administration

● Manage gift processing using Raiser’s Edge, including receipting and thanking supporters, and managing pledge payment reminders. ● Create tailored communication and engagement plans for prospects and donors.

● Provide regular updates on fundraising progress and donor reports for the Director of Development.

● Develop and manage fundraising budgets, ensuring all fundraising activities are cost-effective and within financial targets.

About You

The ideal candidate will be an excellent communicator, highly organised, and have fundraising experience within the education or charity sector.

Required Qualifications & experience

● Proven experience in fundraising, development, or a related field, ideally within an educational or non-profit organisation.

● Strong knowledge of fundraising best practices, including major gifts, regular giving, legacy giving, grant writing, and event management.

● Excellent interpersonal and communication skills, with the ability to build relationships with a wide range of stakeholders, including current and former parents, alumni, pupils, staff, Governors and donors.

● Highly organised, with the ability to manage multiple projects and deadlineseffectively.

● A passion for education and an understanding of the unique challenges and opportunities facing independent schools.

● A team player who positively contributes to a collaborative and ambitious team culture. Adaptable and flexible to change as required.

● Experience with managing budgets and using fundraising CRM systems (preferably Raiser’s Edge).

● A proactive, results-driven attitude and a desire to make a tangible impact in a school environment.

● Proven experience of planning and implementing successful major donor fundraising programmes

● Proven experience of securing high-value major gifts

● An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising

● A degree or equivalent.

Desirable Skills

● Experience in organising and leading fundraising events.

● Knowledge of UK charitable giving regulations

● Experience in working with high-net-worth individuals and corporate sponsors.

● Previous experience in alumni relations or school development.

What’s in it for you £38,000- £42,000 salary

• 26 days annual leave plus bank holidays • BUPA Employee Assistance Programme •BUPA Confidential counselling and advice • Career development and training • Cycle to work scheme • Discounted onsite gym and pool membership • Subsidised lunch • Enhanced Pension scheme • Life Assurance • Menopause clinic • Onsite Flu vaccine clinics • Pop up bike servicing • Refer a friend scheme • Subsided Holiday Club employee benefit which is available for children from Reception Year up to Year 8 • Wellbeing benefits

Clifton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. That’s why we apply robust selection principles to our recruitment, in line with Keeping Children Safe in Education (KCSIE). 

Although not all the roles at Clifton College are pupil-facing, we treat all roles as regulated activity. This means we can be safe in the knowledge that we have applied the most stringent recruitment checks to safeguard our pupils. Due to the nature of the role, you will need to complete an enhanced criminal record disclosure (DBS check) and undergo our pre-employment screening. As a regulated sector we are required to ask for references prior to interview. By applying for this role, you are consenting for us to contact your referees. This role is exempt from the Rehabilitation of Offenders Act 1974 therefore you will be asked to disclose all previous convictions not exempt under amendments to the Exceptions Order 1975,2013 and 2020. If you join us, we’ll expect you to maintain an up-to-date knowledge of Safeguarding legislation, and our safeguarding policies and procedures. We’ll also ask you to maintain an up-to-date knowledge of Equality and Diversity legislation and associated policies, as well as Health & Safety legislation. But don’t worry because we’ll provide training to do this! Equal Opportunities Applications are welcome from all suitably qualified candidates regardless of ethnicity, gender, age or disability. We particularly encourage applications from under-represented groups. Clifton College is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. How to apply Please note that we can only accept applications via our vacancy website application form (which will also allow you to attach your CV or any other supporting information). Clifton College and the Clifton College Education Group is committed to safeguarding and promoting the welfare of children and young people, all staff and volunteers are required to share this commitment. Due to the nature of the role, you will need to complete an enhanced criminal record disclosure (DBS check) and undergo our pre-employment screening. As a regulated sector we are required to ask for references prior to interview. By applying for this role, you are consenting for us to contact your referees.

This role is exempt from the Rehabilitation of Offenders Act 1974 therefore you will be asked to disclose all previous convictions not exempt under amendments to the Exceptions Order 1975, 2013 and 2020. 

• £32,155.20 (£53,592 FTE) per annum
• Part time, 21 hours per week
• Permanent contract

About the role

London-based contract with the option of hybrid working between the office and home.

Are you an experienced librarian who can contribute to the transformation of the Physiotherapy profession and the development of our eLibrary, Knowledge and Archive Service (eLKAS)?

The Chartered Society of Physiotherapy (CSP) are recruiting an eLibrarian who will be crucial in supporting our staff, our networks and our members to identify, access and use the best available evidence. It is vital that UK physiotherapists can demonstrate that their practice and their services are based on the best available evidence. This is irrespective of sector, UK country or specialty.

You will manage and further develop our digital elibrary, be integral to the development of robust evidence to inform physiotherapy practice, CSP policy and the CSP corporate strategy. You will co-ordinate and lead a programme that builds CSP staff capability and capacity in critical appraisal. You will also manage the eLKAS and the eLKAS Assistant.

This is an exciting opportunity where you will use your professional knowledge and skills to shape and focus the evidence that will help the physiotherapy workforce respond to changing population, patient and service needs.

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 14 May 2026.
Shortlisting outcome: W/C 25 May 2026.
Interview date: 4 June 2026.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.