Customer relationship manager jobs

At Deafblind UK, we support people living with sight and hearing loss to live the life they want.

We have an exciting opportunity to join our growing fundraising team as we look toward the charity's 100th anniversary in 2028.

The Fundraiser - Corporate & Events will play a pivotal role in enabing Deafblind UK to achieve its goals - helping us to reach more supporters, inspire long-term giving, and raise vital funds through corporate partnerships and charity-led fundraising events. You’ll be at the heart of building relationships, creating impact, and driving income that directly transforms the support available for people with dual sensory loss.

Reporting to the Fundraising Development Manager, the Fundraiser - Corporate and Events will be responsible for growing our existing supporter base and driving engagement, loyalty and income through innovative corporate fundraising activities and charity-led fundraising events. You will be responsible for implementing fundraising strategies, coordinating campaigns, and developing strong connections with businesses in order to generate income and meet targets.

The role includes helping to market and promote Deafblind UK events, with a focus on writing compelling copy for online and offline promotion. The postholder will have a flair for creativity and innovation, with outstanding supporter relationship management skills; to help enhance income generation through mass participation events. Our aim is to ensure all fundraising activities are delivered to the highest standards and are well-planned, exciting, safe, creative and challenging.

This is a highly rewarding position for a creative and dynamic individual to make a genuine difference to the support available for the 450,000 people across the UK who are deafblind.

This position is based remotely with frequent travel as and when required to carry out the duties of the role.

The role will also include:

• Building and managing a portfolio of corporate partnerships, delivering engaging activities such as networking events, golf days, and workplace fundraising.
• Leading on the planning and delivery of charity-led fundraising events, ensuring they are successful, safe, accessible, and memorable.
• Developing and stewarding lasting relationships with businesses, supporters, and volunteers, ensuring excellent supporter experiences.
• Growing income through creative initiatives, from collection pots in high-footfall areas to securing pro-bono and in-kind support.
• Working closely with our Fundraising Development Manager and Marketing Team to deliver fundraising targets and raise Deafblind UK’s profile.

You will bring to the role:

• A minimum of two years in a fundraising role, with a flair for building and maintaining strong relationships.
• A natural talent for networking and the ability to inspire passion in others.
• Proven experience in managing events and a demonstrable track record of meeting fundraising targets.
• Creativity to spot opportunities paired with the organisational skills to deliver them seamlessly.
• A self-motivated, energetic, and passionate approach to delivering excellent supporter experiences.
• A flexible, can-do attitude to some evening and weekend working as the needs of the role requires.
• Good IT skills and proficient in the use of Microsoft Office, including Word, Powerpoint, Excel and Outlook. Experience of database management preferably CRM.
• A full, clean UK driving licence. 

Please see attached Job Description and Person Specification for further details.

We are growing our team and developing a full-time role to 2 Part-time Comms Officers (0.6FTE) each working 22.5 hours per week to help take our charity’s communications to the next level. We support a rapidly growing community of patients and carers living with eosinophilic diseases and have a global network of healthcare and research professionals reaching 68 countries.

Comms is at the heart of what we do; we use multiple channels to advocate, connect, educate, and empower patients, carers and healthcare professionals across the globe.

Building this community enables us to reach people who would otherwise be isolated and often struggle to receive the support, care, and treatments needed to live well with these complex health issues. The insights learned ensure we represent the patient’s voice throughout our work and in groundbreaking research.

The Comms Officers will each bring their individual skills to the team and together will develop and deliver our charity’s communications strategy, changing the lives of people across the world who live with these rare and life impacting diseases.

Key Responsibilities

• Manage the strategy and daily running of all the charity's social media channels. This includes creating content, campaign planning, responding to messages and general housekeeping, engaging with online communities and looking for new and innovative ways to grow our audiences
• Liaise with external stakeholders and charity partners on Comms matters and joint campaigns
• Evaluate and report on activity and impact with suggestions for improvement
• Manage and update website content, including news articles, keeping information up to date with the latest research and guidelines
• Gather content and build regular newsletters with a tailored tone for our audiences: patient community and HCP community, and review performance to improve
• Help to organise, create, advertise and host online events such as webinars and community chats
• Help promote EOSN and create social content at several international and UK exhibiting medical/health-related events
• Maintaining CRM and connected apps
• Use the CRM and analytic tools to build audience segments and develop specific journeys based on insight
• Seek and explore new opportunities for the charity to improve its communication, grow its reach and expand its services

This will be predominantly remote working - with some face-to-face, primarily during office hours Mon - Thurs.

You will be reporting directly to the CEO 

Person spec(s)

This role will suit you if you have an attribute of empathy and would enjoy being part of a small team making a real difference to people’s lives. Whilst the essential requirements for our comms team are listed below, it will be a bonus if you have experience in the health, charity, or not-for-profit sectors.

We are looking for 2 candidates who together will have the complete set of essential skills listed below:

• Experience in a Comms or Marketing role
• Highly proficient in using social media platforms in a Comms or Marketing environment, including Hootsuite or equivalent, Facebook, X, LinkedIn, Instagram, TikTok, Blue Sky and YouTube
• Experience of campaign planning
• Proficiency in Canva, Adobe Suite, or a similar asset design package
• Working knowledge of Content Management System
• Working knowledge of CRM systems, event ticketing and email marketing platforms such as Mailchimp or similar
• Keen eye for detail, as work contains complex subject matter
• Experience in monitoring, evaluation and reporting impact, using tools such as Survey Monkey or similar
• Keen team player with good collaborative skills
• Ability to adapt tone and content to suit different audiences, with a  willingness to learn medical terminology through our in-house training
• Microsoft Teams, SharePoint, Excel, PowerPoint and Word - working knowledge
• Experience of online event set up using Zoom, Eventbrite or similar

If you feel you are strong in some of these essential skills but not all of them, please apply.

You may also know someone who would be the perfect fit to complement your skill set. If so, we encourage you to apply together or individually.

We are excited to develop the new roles, strengthening and growing our small but mighty team. 

We are EOS Network

Our aim is to ensure that every person with an Eosinophilic-Associated Disease receives a prompt, accurate diagnosis, cohesive medical care, and support to live with their condition.

What we do

Educate: Increase general public awareness to reduce diagnosis times and campaign for holistic patient care.

Empower: Provide information, community support and tools for people living with eosinophilic-associated diseases, reducing feelings of isolation and empowering confidence in advocating for care.

Facilitate: Provide a global professional platform for clinicians and researchers to connect and share the latest research and expertise.

Advocate: Work with medical bodies, researchers, manufacturers, and funders to ensure the patient’s voice is heard for decisions about research priorities, access to medicines and treatment guidelines.

See our profile to learn more about what we do.

For more information or to have an informal chat about these roles, please contact us directly.

Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV. Please confirm your automatic right to work in the UK and your residence location.

The closing date is rolling until 20th February 2026, subject to suitable candidates being found.

Our expected recruitment process is: Shortlisting in February, followed by interviews in February/March, and appointment in February/March for the role to start ideally in March 2026

Overview

Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.

The Role  

The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.

Key Responsibilities

The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:

● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds

● Supplier communications and management, including maintenance of up-to-date records and contracts

● Maintaining up-to-date records of credit card expenses and receipts

● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager

● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner

● Providing administrative support in the monitoring of organisation and fund reporting requirements

● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes

● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis

The general Figurative duties will include:

● Diary management and co-ordination for wider team meetings and events

● Minute taking, including during fund investment committees

● Inbox management and dealing with all incoming general enquiries

● Management of company-wide document signing processes

● Collaborating on the development of internal processes to ensure the efficient and effective management of data

● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department

● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising

The Person

The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:

Experience

● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams

● Exposure to data entry, cleansing and analysis

● Experience developing or supporting the development of new internal systems, processes and guidelines

● Desirable: experience supporting the finance function of an organisation

● Desirable: experience of working with arts & cultural sector organisations

● Desirable: experience of social impact investing, in any capacity

● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation

Knowledge

● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature

● Familiarity with a range of IT platforms, including Google Workspace

● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools

● Desirable: a basic understanding of bookkeeping and finance

● Desirable: an understanding of the social impact investment and/or arts and culture sector

Skills

● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging

● Strong database management and software skills

● Strong literacy and numeracy skills, including minute writing

● Demonstrable attention to detail across a range of tasks and skillsets

● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines

● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders

● Desirable: ability to resolve minor internal IT issues

Attitude

● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought

● Collaborative team-player, willing to help internal and external colleagues to achieve their goals

● Curious and open minded critical-thinker, comfortable in providing constructive challenge

● Well organised and conscientious, able to deliver work in a timely and thoughtful manner

What We Offer

● Salary: £30,000 FTE depending on experience

● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.

● Hours: 3 days/week (0.6 FTE)

● Reports to: Operations Manager

Benefits

The opportunity to develop your skills at the intersection of creativity, social change and investment and: 

●      25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)   

●     Pension (Employer Contribution 8% +  a further 4% where the employee contributes 4%) + Life Assurance 

●     Post probation - Private health and dental insurance

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):

● Why do you want to join Figurative, and what aspects of this role are you most drawn to?

● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?

● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?

First interviews will be held virtually on Thursday 5th March 2026.

Second interviews will be held in person in our London offices  on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you! 

Ellen  Hunter

Operations Manager 

Purpose of the Role

You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes.  You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.

Key Duties & Responsibilities

Accreditation

• Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
• Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
• Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
• Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
• Disseminate best practice to all Accredited organisations and Supporter organisations
• Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
• Monitor and evaluate the impact of action plans within organisations

Training

• Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
• Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
• Deliver training when time allows
• Work with colleagues, associate trainers, and partners to develop new and existing training courses
• Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc

Ambassadors and Champions

• With other team members, recruit new Ambassadors and Champions
• With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
• Monitor and develop the membership process
• With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date

General

• Undertake your own admin and use the CRM to record your contacts and progress
• Monitor and evaluate your work, providing reports for managers and trustees as requested
• Undertake training and self-development
• Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
• Undertake any other duties as may reasonably be required
• Willing and able to travel to meetings and events across England and Wales.  Willing and able to attend evening and weekend meetings and events occasionally

Person specification

Essential

• Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
• Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
• Excellent presentation skills
• Building relationships and confidently communicating with different stakeholders
• A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
• Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
• Strong negotiation and influencing skills
• Excellent written skills for report writing, information giving, training etc.
• Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
• Analytical mindset – comfortable working with data and reporting on impact effectiveness.
• A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
• Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
• Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
• Willing and able to travel to meetings and events across England and Wales
• Willing and able to attend evening and weekend meetings and events occasionally
• Committed to continual professional development (CPD)

Desirable

• Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
• Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
• Able to deliver training sessions
• A qualification in training
• Management of high-volume data and keeping accurate records with information from different sources
• Use of CRM systems to record and monitor outreach and targets 
• Knowledge of issues affecting women and girls in relation to gender-based violence

Reporting to: Marketing & Audience Engagement Lead

Salary Range: up to £45,000 to £50,000

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

CEC’s marketing team is at the forefront of showcasing the company’s work across multiple audiences involved with our mission. You will help lead our campaigns, including the Let’s Make it Work campaign, to drive the Government’s national work experience guarantee for all young people and be part of our creative efforts to amplify opportunity for educators and employers to connect and deliver high-quality careers education.

The Marketing Manager is responsible for the planning, coordination and delivery of our marketing and audience engagement activity ensuring workflows run smoothly, stakeholders are supported effectively, and marketing outputs meet agreed standards.

You’ll report directly to the Marketing & Audience Engagement Lead, with close interaction with our Strategic Communications, and as part of a high-functioning Strategy & Communications division. This role supports senior leadership on strategy and planning, while strengthening delivery pace, consistency and quality across External Affairs.

To apply, please complete the application form including your cover letter and upload a copy of your most recent CV removing any personal details i.e. name, DOB, address.

Closing date: Monday 23rd February 2026 (Midnight)

*PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE RECEIVE SUITABLE APPLICATIONS*

Equity, Diversity and Inclusion       

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.

The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.

What you'll do

• ​Manage and grow a portfolio of Trusts and Foundations supporters
• Research, identify, and develop new funding opportunities
• Prepare high‑quality proposals, applications, and reports
• Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
• Support the development of new fundraising initiatives as the team expands

What you'll bring

• At least two years’ experience in fundraising, partnerships, or grants management
• Strong written communication skills, with the ability to craft compelling cases for support
• A good understanding of international development or global health fundraising
• Confidence managing deadlines, juggling priorities, and working proactively
• A collaborative, positive approach and a genuine passion for making a difference

 For further details regarding full responsibilities and person specification, please see the job description.

Why Join Us?

This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Philanthropy Manager 
Up to £44,000 FTE per annum, £35,200 actual, plus 8% pension contribution 
28 hours per week 
Permanent role  
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions

An exciting opportunity to lead relationships with some of the League’s most influential supporters and secure transformational gifts that will help end animal cruelty in the name of ‘sport’. 

What You’ll Do: 

As our Philanthropy Manager, you will lead our major donor programme and manage a growing portfolio of high-value individuals, trusts and partners. Working closely with the Director of Fundraising, Chief Executive and senior stakeholders, you will identify, cultivate and steward influential supporters, making compelling asks and demonstrating the real-world impact of their generosity. Your responsibilities will include: 

• Developing and managing relationships with major donors, high-value individuals, family trusts and corporate partners
• Delivering an ambitious philanthropy strategy, annual plan and budget
• Building and maintaining a robust prospect pipeline through research, networking and relationship-building
• Working collaboratively with colleagues across the organisation to develop fundraising propositions, related income sources, such as family trusts and corporate partners, and donor updates

· Tracking performance, managing income reporting and maintain accurate records

Who You Are: 

We need a confident and inspirational relationship manager with a passion for animal welfare, who possesses: 

• Previous experience working with high-net-worth individuals, either in the charity or commercial sector
• Proven success in major gift fundraising
• A strong understanding of major donor fundraising principles

• Excellent written and verbal communication skills
• Experience using CRM systems and managing donor data.

Why Join Us: 

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.  

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter stating what days and hours you are available.

We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector. 

You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.

You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

Essential qualities

• Proactive, can-do attitude - if in doubt, we’ll figure it out!
• A highly organised, process-driven problem solver.
• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You are self-directed and goal-oriented, and like working independently or managing without direct authority.
• You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
• You are committed to equity, diversity, and inclusion.
• You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.

Essential skills

• Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
• Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
• Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
• Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.

Desirable

• Experience of working and/or volunteering in the UK charity sector.
• Knowledge of charity governance / legislation.
• An interest in the use of data to support decision making in the third sector.
• Experience of working or collaborating with volunteers.

What we offer

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk. 
• 5% employer pension contribution.
• 11 days holiday (27 days pro rata).
• Employee Support plan including medical and dental assistance.
• We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.

Working hours and location 

This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.

This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.

You must have the right to work in the UK.

How to apply

The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:

1. What made you decide to apply for this role?
2. How do you stay organised? Again, this can be an example from your work, study or personal life.
3. Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?

All applications will be anonymised before shortlisting.

A note on use of generative AI

We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.

Equity & Diversity Monitoring

Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.

The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.

We will treat the data you provide in your application in accordance with our Privacy Policy.

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

RiverCare and BeachCare Manager (maternity cover)

Salary: £31,971p.a. pro-rata (£39,964p.a. FTE)

Hours: 30 hours per week, to be worked over 4 or 5 days

Contract: Up to 12 months

Location: Home based in the East of England, with travel in the Anglian Water region and occasional travel across England.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent.

We are looking for a passionate and outstanding programme manager to join our RiverCare & BeachCare programme for a period of maternity leave. Delivered by Keep Britain Tidy, in partnership with programme funder Anglian Water for nearly 25 years, the programme aims to inspire community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups. This is an exciting role in a fast-paced charity and a welcoming, ambitious team.

The successful applicant will have experience of overseeing and monitoring large-scale volunteer programmes, working with a wide variety of partner organisations, and hold a good knowledge of environmental sustainability, and ecological challenges in the water and marine environment.

You will be an effective communicator and networker, highly organised and able to manage a small team, a self-starter able to work to deadlines without close supervision. You will be working as part of a regional and national team. Some travel within the region and across England will be required, as will occasional weekend and evening work.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply. 

As part of the application process you will need to answer 5 timed multiple-choice questions, 3 sift questions relating to your relevant experience, and submit a CV tailored to the role. You will also be asked to complete equal opportunities monitoring information as we want to try to make sure our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00, Monday 23 February 2025.

Interviews will be held via Microsoft Teams w/c 9 March 2026.

If you require an in-person interview, please let us know.

Please note we will only be able to contact successful candidates. Thank you for your interest in our work.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

Location: The Baytree Centre, London

Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)

Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)

Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Contract: Permanent

About the Role

As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.

Key Responsibilities

Partnership Acquisition & Stewardship

• Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
• Create compelling pitches, proposals, and case studies.
• Steward existing partners and produce high‑quality impact reports.

Fundraising Campaigns & Events

• Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).

Cross‑Team Collaboration

• Work closely with internal teams to align partnerships with organisational priorities.
• Coordinate with service delivery to offer opportunities such as career insight days and work experience.
• Partner with the Volunteer Manager to deliver purposeful corporate volunteering.

Other Responsibilities

• Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.

What we're looking for

Essential

• Proven experience in securing and growing corporate partnerships.
• Strong communication, influencing, and relationship‑building skills.
• Ability to meet funder requirements, including monitoring and evaluation.
• Highly organised, detail‑oriented, and committed to confidentiality.
• Strong commitment to Baytree’s mission and openness to its Christian ethos.

Desirable

• Experience working with women and girls in disadvantaged communities.
• Experience managing or coordinating projects or volunteers.
• Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.

Marketing Manager
Salary: £31,680 per annum, FTE (£27,287 per annum for 32.2 hours average per week)
Contract: Permanent
Work Pattern: This is an annualised hours contract based on an average of 32.2 hours per week.
Location: WWT Washington, NE38

About The Role

We are looking for a dynamic and creative Marketing Manager to play a key role in driving visitor growth at Washington Wetland Centre, an urban oasis supporting endangered wildlife and a space providing fun and wellbeing for all.

In this exciting role, you’ll lead on the delivery of both year-round and event-specific marketing campaigns, working across a range of channels to attract, engage, and inspire new and returning audiences.

You'll be part of a passionate team dedicated to conservation, education, and unforgettable visitor experiences.

• Create and manage multi channel marketing campaigns in line with your marketing plan
• manage and deliver the site PR plan whilst maximising media and influencer relationships
• lead the site team on design and delivery of our year round events programme
• manage and monitor all social media and webpage content for the site
• work as part of the site leadership team to provide duty management and operational support.

About You

Do you enjoy creating marketing campaigns that inspire people to take action? Can you balance creativity with data-driven decision-making to deliver results? Are you confident building relationships and communicating effectively? If so, we would love to hear from you.

You will have:

• Extensive experience of working in a marketing, business or communications role, in a B2C consumer-facing organisation
• Experience of developing and delivering a marketing and communications plan, including paid advertising
• Experience of digital marketing and social media management (Instagram, Facebook etc.)
• Meticulous attention to detail and high levels of accuracy
• Ability to bring passion and enthusiasm to your work, leading the site team in delivering an exceptional visitor experience
• Experience within CRM databases and reporting tools
• Experience in Microsoft Office, Excel, and Outlook

This is an annualised hours contract based on an average of 32.2 hours per week.  Salary will be paid in equal monthly payments.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: Monday 2nd March 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

About the role

We are excited to be recruiting a Programme Delivery Manager to join The Scholars Programme team. This role will lead on the central Delivery Cycle, including creating correspondence and guidance for schools and PhD Tutors, and collaborating with other teams to ensure communication is streamlined and consistent. This is a key role within the Programme Management team, ensuring high quality pupil impact by tracking data returns, and providing team briefings as well as ongoing training and support. They will support with the development, testing and embedding of new processes and projects, including IT developments, and will be the first point of contact in the Programmes team for troubleshooting delivery and data issues. They will line manage a small team of Coordinators, who will support Programme Officers and Programme Managers to meet programme delivery targets.

The role requires an accomplished professional, with proven experience of high-quality programme delivery and excellent communication skills.  They will champion the charity’s values and embody them in interactions with colleagues and partners, establishing themselves as someone who can be relied upon, supporting the whole team and proactively finding ways to improve what we do.

While this role can be based in our London or Leeds offices or be fully remote; it will involve some travel to deliver programme events at our different university partners.

About you

The role will best suit someone who:

• Has knowledge and experience of the school and university sectors
• Has knowledge of educational interventions, including impact management
• Has proven experience in leading the delivery of a project or programme across a locality
• Has excellent knowledge and confidence using Office 365 applications (Word and Excel) and different IT platforms such as virtual learning environments and CRM systems
• Is capable of adapting quickly to new systems and interfaces
• Has experience of line management and/or leading and delivering through others
• Is a qualified teacher (QTS or above), has academic research experience or has substantial experience of delivering a university access programme
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission