ActionAid are recruiting for a Supporter Data Manager to provide expertise on ActionAid’s data and processes and supporter database development.

The Supporter Data Manager will provide day-to-day oversight of our two supporter databases, currently Raiser’s Edge and an in-house developed Oracle database. We have just embarked on a new CRM project to integrate our systems, so the post holder will also have an opportunity to contribute their expertise to this project too.

The Supporter Data Manager is responsible for leading on the maintenance and development of FastStats, in order to ensure that it remains fit for purpose to deliver selections, reporting and analysis.

The post holder will be responsible for promoting and supporting the understanding and appropriate use of ActionAid UK’s supporter data and databases through training, support, documentation and workshops.

The Supporter Data Manager will be committed to our ‘Every Supporter Matters’ ethos and will ensure that all supporters’ needs are given the necessary consideration in each and every communication.

A key focus of this role will be to ensure that all relevant supporter legislation is adhered to, therefore, all applicants must have experience of effectively applying legal and regulatory data requirements.

Line management is a key responsibility within this role, as the post holder will line manager our Supporter Data Specialist, so applicants must have previous, successful line management experience.

In order to succeed within this role, the post holder must have previous experience of large and complex CRM data management, gained within a fundraising context.

If you have this skillset, along with a passion for working within an organisation committed to changing the lives of women and girls living in poverty, please complete an application form.

Please note that this role is being offered as a 12 month Fixed Term Contract.

ActionAid is passionate about supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid is committed to driving improvement through digital channels, tools and ways of working. We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants.  

Social Research and Data Lead

Responsible to:
Chief Executive Officer

Salary:
£36,000 per annum

Hours:
Full time, 35 hours per week, Monday to Friday with some evening and occasional weekend work

Direct reports: 
None

Location:
Central London. Some travel will be required.

Benefits:
- 25 days’ holiday per annum
- Flexible working
- Pension – Employer contribution: 5%

We are looking for an outstanding social research and data lead to help us transform the role of civil society in London. Our values are London’s values:

- We promote equality and champion diversity
- We actively collaborate
- We are always learning
- We act with integrity
- We are bold
- We look for the bigger picture

About London Plus

London Plus is a big, brave idea to champion London’s civil society through insight, influence and powerful connections. London Plus is a new pan-London civil society organisation, set up in 2018 (under the remit of Greater London Volunteering - “GLV”) with a small team that that focuses on the following work areas:

- Social research and data 
- Networks/partnerships 
- Advocacy and voice
- Communications/digital content and operations
- Employment and skills policy and project work

To make London’s voluntary action more effective it will benefit from reliable information, great networks and an influential voice. Civil society organisations are invited to become our members. We facilitate networks to enable conversations to bring about change. With our members and partners, we aim to be the go-to place to bring about positive change for Londoners and the diverse communities and networks that make up civil society in this great capital.

About you

You will have a degree in a subject containing training in data analysis (e.g. Statistics, Mathematics, Economics, Sciences, Business Studies, Psychology, Geography, Data Science, Sociology or similar) with proven experience in social research. You will be passionate about the role of data and research to underpin and transform the work of civil society organisations. You will be confident blogging about your work and that of partners, using social media, presenting your research to a wide ranging audience and working in partnership with colleagues in other organisations to develop new research and data projects, disseminate learning and help grow digital literacy at all levels of civil society in London. Your work will identify and amplify best practice across London.

How to apply

If you would like to apply for this position, please select the apply button shown to send the following:

- A full CV
- A supporting statement that tells us why you are interested in this post and your suitability to meet the requirements of the person specification. 

Applications should be submitted through the Webrecruit portal. To do this, please select the apply button shown.

We are unable to accept applications directly. Your application may not be considered if it is not submitted through Webrecruit.

Next Steps

Closing date: Midnight, Sunday 29th September 2019

Shortlisted candidates will be notified by: Midday, Thursday 3rd October 2019

First interviews: Thursday,10th October 2019

Please note that the interviews will take place in Central London. 

So, if you are seeking your next step as a Social Research and Data Lead, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Social Research and Data Lead, Social Research and Data Manager, Data Analysis Manager, Social Research Manager, Senior Data Analyst, or Social Research and Analysis Manager. 

Fixed Term 12 Month Contract

If you are keen to use your expert data knowledge to ensure that data imports and marketing selections deliver optimised return on investment, and are keen to develop your knowledge of tools such as Adobe Campaign Manager, Oracle SQL, Care, Talend, and FastStats, this Data Planning Executive role with Save the Children could be the perfect fit.

Save the Children works in 120 countries.  We save children’s lives.  We fight for their rights.  We help them fulfil their potential. Our fundraising operation generates over £100 million annually for children and our marketing reaches millions of UK households to mobilise support for our cause.

We have extremely ambitious growth targets and fundamental to this is our use of data throughout the organisation to help us deliver a best in class experience for supporters, utilising market-leading technologies, incorporating exciting new digital datasets, and all framed within a suite of ground-breaking CRM strategies.

About the role

The main purpose of this role is to provide data planning expertise to the many direct marketing teams throughout the organisation. You will:

• Use your expert data knowledge to ensure that marketing selections deliver optimised return on investment
• Write logical queries to provide data in support of all fundraising activity using Adobe Campaign Manager, Oracle SQL and FastStats.
• Be involved in designing and delivering supporter journeys and product tests as well as the development of campaign reporting.
• Support ongoing initiatives to further improve levels of data quality
• Support the implementation, delivery and roll-out of new technologies that will further enhance our data capability.

About you

You have a passion for data and supporter experience and are looking to fast-track your experience in data, marketing and technology. You would like an exciting and challenging role that is central to the success of supporter engagement and retention. This is a varied post in a large and extremely ambitious organisation, working across multiple products and with multiple stakeholders.

To succeed you will be capable of demonstrating:

• Experience writing logical queries to extract data from relational databases
• Excellent communication skills and superb attention to detail
• Proven ability to problem solve
• An enthusiasm to learn and a strong sense of initiative

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Jobs are positioned within the salary structure on the basis of evaluation. New employees would normally be appointed at the bottom of the grade, however the appointed salary may also take into account the relevant experience a candidate brings to a role. Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

To apply please visit our website. 

Closing date: 29th September 2019

Fixed term contract until March 2022

Closing date: 01 October 2019 at 11.30 pm

We’re looking for a calm, organised individual with experience of office management in a customer-facing environment to join us as a Data Administrator and provide vital administrative support to a busy city centre Hub.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our Birmingham Hub is located in the heart of the vibrant city centre. With people living in poor quality accommodation and homelessness in the city on the increase, our services are needed more than ever and our dedicated team provides vital support to a variety of client groups on a wide range of issues.

About the Role

Primarily supporting our Housing First and Navigator services, you will also provide support across the Hub. One minute you might be focused on file maintenance, photocopying, typing or scanning of documents, the next, dealing with invoices and account coding. Helping the service manager and finance team with payments to delivery partners will be important too, as will maintaining accurate records. And, as you would expect, you’ll be answering the phone, dealing with queries, sending out mailings, managing data and producing reports. Setting up and servicing meetings, helping to maintain our website content and booking staff travel and accommodation - all are elements of this interesting and varied role.

About you
An experienced data administrator with skills in Excel and other project management office tools, you have strong analytical skills and an innate ability to collate and interpret data. You also have experience of invoicing, variance reporting and assisting with budgets and are used to communicating with a wide range of stakeholders using various channels. What’s more, you’re great at helping to organise events and happy to play your part in recruitment and service delivery. Put simply, you’re forward thinking and flexible, as well as structured, calm and organised – everything, in fact, that it takes to support the dynamic and fast paced delivery of our services.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
 

Apply to be part of our Birmingham Housing First team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Fixed term contract - 12 months

Together is an amazing place to work. And it’s not just because we’re one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do – supporting and enabling them to take control of their lives and make a positive contribution to the community.

Together for Mental Wellbeing are recruiting for a full time Data Administrator role based at Together’s National Office in Central London (with fortnightly travel to Norfolk required). This role is a 12 month fixed term contract. Organised and diligent, you’ll enjoy knowing that your work reporting on and supporting staff with recording the work we do is helping us to track the progress of the people we support.

We have an exciting opportunity for you to draw upon your extensive administrative and database experience to support us to maintain and update our records and work as part of our Quality Improvement team alongside Together’s Norfolk service to collate, analyse and report on the work we do.

You will also use your knowledge to develop, improve and maintain databases and administrative systems, as well as coordinating and collating relevant information to produce regular reports. You will support the team with general administration support including communicating via a range of channels and settings to staff across Together and externally.

You will have excellent communication skills, a thorough knowledge of using and maintaining databases and of Microsoft Office, with a focus on Excel, the ability to prioritise and manage your time and an understanding of the importance of maintaining confidentiality.

We have a firm commitment to encouraging fairness and diversity in our work force and we welcome applications from disabled people and those from BAME backgrounds.

Impact and Data Lead
London, SE1 (office/field based, with international travel)

About us 

We are PEAS (Promoting Equality in African Schools). We are an international education not-for-profit with the mission to ‘expand access to sustainably delivered, quality secondary education across Africa’. Our vision is for a world where all children enjoy an education that unlocks their full potential.

For the last ten years, PEAS has built and operated quality secondary schools in under-served communities in Uganda and Zambia. We now have a network of 32 schools across Uganda and Zambia educating over 15,000 marginalised students. PEAS has strong evidence from a number of external studies showing that our schools in Uganda are more equitable, better quality and more cost-effective than comparison private and government schools. 

PEAS has achieved great things in the last 10 years, and we want to achieve even more in the next 10 years. We are proud of what we have already achieved, but we are ambitious for our schools and students. We now want to make PEAS schools some of the best in Uganda and Zambia. At the same time, we also want to influence and support the wider education systems in the places where we’re working and globally by sharing our evidence and know-how. To help us resource this work and diversify our income sources, we will be taking on relevant consultancy projects and exploring innovative financing arrangements. 

We are looking for people to join our team who are excited about this entrepreneurial environment and keen to join us on the next stage of our journey.  

The opportunity 

As PEAS’ Impact and Data Lead, you will steer PEAS’ global monitoring, evaluation and learning (MEL) work. You will shape how data is collected, analysed and used by PEAS school leaders and support teams to drive better student outcomes. You’ll build the PEAS evidence base for how to deliver equitable, high quality secondary education with a view to help us scale our impact and share what we have learnt with our partners and global education community. 

This is an exciting role for someone to own and shape a highly-valued area at a not-for-profit with a strong impact track record and commitment to ongoing improvement. 

The successful candidate will have demonstrated experience of implementing, monitoring, evaluation and learning systems and/or undertaking high-quality data analysis and working in diverse teams. The candidate will be a quick learner, highly organised, and adept at working flexibly to support evolving team and organisational needs. Strong data analysis skills are essential, coupled with good written and verbal communication, and a passion for education in Africa.

Key areas of focus 

Proportion of time spent on each area is approximate:

1.    Global impact data analysis & systems improvement (30%)
2.    MEL technical assistance to country teams (20%)
3.    Planning & professional development with country teams (10%)
4.    External research, reporting & evaluation management (20%)
5.    Support to technical team projects (20%)

The ideal candidate 

No matter the role, we are looking for people who believe in what we do and how we do it; you will be passionate about transforming lives through education and aligned to our values.

Essential knowledge and experience

- At least 3-5 years’ professional experience in a MEL or data analysis role
- BA or above, or equivalent professional experience in a discipline related to the role

Essential skills and abilities

- Team player and collaborative approach 
- Excellent MS Excel skills
- Strong data analysis and presentation skills, with demonstrated ability to produce reports
- Strong writing and communication skills
- Ability to work under own initiative or in a team to complete complex projects

Benefits 

- £34,000 - £40,000 based on experience 
- 28 days’ annual leave + bank holidays 
- Matched contribution based pension of up to 6%
- Being part of a small and friendly team who are all committed, supportive, driven and values aligned
- Flexible working 
- International travel

The closing date for applications is the 30th September 2019.

To apply for the role of Impact and Data Lead, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Impact and Data Lead, Impact Lead, Data Lead, MEL Lead, Monitoring, Evaluation and Learning Lead, Head of Data Analysis, Head of Analysis, Senior Impact and Data Manager.

About us

Crisis is the national charity for homeless people. We are dedicated to ending homelessness by delivering life-changing services and campaigning for change.

Crisis has grown significantly in recent years and there is now an exciting opportunity for an experienced Data Insight Analyst to join the team.

About the role

Working in the Technology and Data team, you will create insight that will inform the development of all elements of the supporter journey, driving supporter engagement and income generation.

You will support the team to promote and embed the use of business intelligence and robust data analysis within the organisation, as we strive to build and embed a new data strategy. You will also support the production and ongoing maintenance of all regular and ad-hoc reporting and analysis.

About you

To be successful in this role you will be accustomed to advanced data analysis and manipulation techniques, ideally with a good knowledge of SQL. You will be enthusiastic about bringing a data-driven approach to decision making, and effectively communicating your work to colleagues at all levels of the organisation.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

-Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
-Mandatory pension scheme, with an employer contribution of 8.5%
-25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If you are as excited by this opportunity as we are, please visit our website to apply online.

If you need any assistance please contact the HR Team, details can be found on our website.

Closing date: Sunday 6 October 2019
Interview date: w/c 14 October 2019

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094 

Head of Data Services with CRM database and management of supporter care skills needed for London youth charity.

Head of Data Services & Support Services - Up to £45, 446 - London

THE COMPANY
One of the oldest global youth charities, our client helps transform communities, ensuring all young people have a sense of belonging and a place where they can thrive.

This post sits in the Data and Supporter Services team, which provides the infrastructure essential to the success of the Fundraising Department in raising money that is vital to enable this charity to function in its role within the wider movement.

THE ROLE
As Head of Data Services & Support Services you will report to the Head of Fundraising and works closely with Fundraising colleagues whilst managing the Data and Supporter Services team and be the lead and internal specialist on Raiser's Edge,

You will be providing this charity with effective data management, maintenance and analysis to support the delivery of all fundraising and supporter engagement objectives, and ensuring the provision of excellent Supporter Care to all supporters and stakeholders.

Key duties and responsibilities:
- Line manage the Data and Supporter Services team, in order to provide an exemplary supporter care, donations processing and data management function.
- Manage the provision of effective supporter care, through the implementation and monitoring of clear and transparent KPIs, including the timeliness of the banking and thanking process.
- Lead the Data and Supporter Services team to deliver a responsive service to Fundraising colleagues and ensure the integrity and timeliness of our importing, selecting and reporting services.
- Manage the database systems, in conjunction with IT colleagues and suppliers, ensuring that the systems are up-to-date, functioning optimally and fit for purpose.
- Manage the development and maintenance of a suite of regular management/evaluation reports to track the success our fundraising activities.

YOU
To be successful in this role as Head of Data Services & Support Services you will need to have the following:
- Deep knowledge of relational, CRM data bases, ideally including The Raiser's Edge, to deliver multiple data inputs and outputs and ability to understand their actual and potential use as a marketing, fundraising and campaigning tool.
- Significant experience of managing a data services function, directly adding value to income generation, ideally within the charity sector.
- A deep knowledge and experience of using data management tools, including Raiser's Edge, FastStats, SQL, ImportOmatic, Microsoft Excel, and PowerBI, and experience of managing ETL processes.
- Experience of managing the provision of exemplary supporter care, including the timeliness of the banking and thanking process.

If this is sounding like the Head of Data Services & Support Services role for you APPLY NOW!
ALL applicants will get a response.

Head of Data Services & Support Services - Up to £45, 446 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

£31,342 - £33,707 per annum (additional market premium may be applicable for candidates with specific skillsets and extensive experience)

Permanent

Full-time (37.5 hours a week)

Based at Counting House, London Bridge

What the job involves

This is a fantastic opportunity to join our Insight and Experience team at one of the UK’s most progressive and successful charities. Our brief is to support the organisation in raising awareness of prostate cancer and increasing income to fund vital research.

Our aim is to put the individual at the heart of all we do by the delivery and use of data-driven insights. As part of the data team, you will need to understand and challenge data briefs and be responsible for the subsequent data selections; ensuring that data is supplied correctly and on time to your internal clients for marketing or analysis purposes.

You will create queries, exports and reports to support users, as well as document your work by contributing to the projects register, issues log and change control process. Along with other team members, you will be responsible for training new starters across the organisation on how to use Raisers Edge, to record their communications and actions with our supporters and partners.

Where appropriate, you will also support the Data Import Executive in importing data from a variety of different data sources into our database. This will include cleansing, transforming, merging and updating data to ensure its of optimum quality.

What we want from you

You will have proven experience of a similar role and have strong knowledge of Raiser’s Edge user and technical functionality and configuration, to include selections, imports, exports, queries, merges and global changes. You should be an excellent communicator and have excellent time management skills, with the ability to work flexibly, responsively and at speed when required.

You will also have proven experience in manipulating and validating data with strong attention to detail and accuracy, as well as being skilled at running complex queries and selections. You may also have experience with People Stage, FastStats or a similar customer journey tool.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

Closing date: 24 September 2019.

We welcome applications from all sections of the community. Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 2653887.

Position Summary:

The Data Entry/Junior Administrator works with Database Manager to assist with the data entry process and administrative tasks in support of the Graham Tour.  This position serves to process and enter information into the Tour database and provide efficient and accurate data processing functions in various areas including: manually sorting information, maintaining and updating records and database, collecting data from field operations and web forms, assist in preparing contact data for project communications, assist in the data analysis of project developments and ensuring accuracy is maintained throughout the process.  This position may also be required to assist with additional ad-hoc duties which include, but are not limited to, responding to both internal and external telephone/email enquiries and other administrative duties.

Responsibilities and Duties:

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Consistently participates in daily BGEA staff devotions
• Demonstrates behaviour aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
• Communicates effectively with team members and when dealing with people externally
• Phone calling as necessary, to confirm information
• Maintain accuracy and follows procedures when performing functions
• Maintains the protection and confidentiality of records database information in line with current data and privacy laws, including age of consent
• Processes information and/or data entry functions based on requirements needed and as assigned by the Database Manager in ONE OR MORE of the following areas:
  • Accurately process and enter data into the database.
  • Check databases for data quality and integrity.
  • Address database related queries from staff and field team.
  • Maintain and adhere to user access and permission levels for database segments.
  • Perform administrative duties and assist in gathering information for various reports or Tour needs.
  • Report database system problems in a timely manner so that problems, bugs or errors can be resolved.
  • Contribute feedback and make recommendation for improvements to be considered for future data processing, setup and/or changes required to the procedures

Competencies Required:

• Servant Leader: Upholds Christian values with the ability to lead by example and have a heart for service.
• Communication: Strong communication skills; ability to express oneself professionally, both written and verbally when interacting with people internally and externally.
• Teamwork: Ability to work well within a team and individually.
• Proactive: Proactively carry out administrative tasks and support the team where needed.
• Problem Solving: Ability to assess problems and seek to implement solutions.
• Flexibility: Ability to adapt quickly to fit with changing conditions, tasks, responsibilities, or people.
• Thorough: Have good attention to detail, with emphasis on communication, time management and accurate record-keeping.
• Multi-task: Ability to multi-task, be well-organised and work well under pressure.

Skills and Knowledge:

• Qualification in related discipline or equivalent work experience
• Experience in working with databases such as Raiser’s Edge or Microsoft Dynamics CRM
• Proficient in MS Office Suite
• Strong data entry skills

Physical/Mental Demands:

• Ability to work independently and as part of a team
• Ability to work with people at all levels both internally and externally
• Ability to handle multiple interruptions throughout the day
• Ability to maintain strict confidentiality
• Ability to work under stress and pressure
• Flexibility and adaptability
• Ability to travel to Tour Cities if required.

There is a requirement for the job holder to be a committed Christian and demostrate a personal commitment to the Christian faith.

A charity based in Central London are looking for a Data Services Manager. The successful candidate would need to lead and be responsible for the management, use, maintenance and development of systems and databases to support the achievement of the charity's fundraising strategic objectives and analyse and review results. You will need to ensure the smooth running of day-to-day data tasks, take the lead on data projects and make sure they are completed efficiently, on time, within budget and comply with GDPR. You will also be leading two staff members in the data. Please note this role is a 6-8 months.

Key responsibilities

Lead and motivate a team of two and manage the Data Officer and Data Executive including job design, recruitment, induction, development, review and management of performance.

Develop systems for maintaining and enhancing the integrity and quality of all data held on databases and be responsible for departmental backup of databases

Managing the development of systems to allow effective reporting, analysis and data selections while compling with GDPR.

Specify data capture procedures within database activities, develop management systems to monitor accuracy and progress of data capture and fulfilment processes

Ensure at all times all Gift Aid record systems are accessible on request

Support the Data Officer and Data Executive in agreeing schedules for data cleaning exercises.

Person specification
Proven experience of designing and updating databases, creating scripts and maintaining existing databases systems for fundraising

Considerable hands-on experience of working with complex databases

Experience of data project planning and management preferably gained within a charity environment

Experience of project management and work planning

Previous experience of working in a charity environment, ideally in fundraising

Closing Date : ASAP

What the job involves

This is a fantastic opportunity for a hands-on data expert to join our Insight and Experience team. With the brief to support the organisation in raising awareness of prostate cancer and helping raise income to fund vital research into the disease, you will play a key role in delivering our engagement strategy.

Data powers the insight we make decisions by and drives the way we are building long term relationships with all of our different customers – from service users to fundraisers, from campaigners to volunteers. As an organisation, we are adopting a more data driven culture and this role has a big part to play in making that happen.

As a senior member of the team you will be responsible for the management and development of Data Executives, ensuring that the team delivers projects to brief, of high quality and accuracy and to deadline.

You will manage the team responsible for the import, export and quality of our customer data centered around our CRM system and the communication and fundraising tools we use. You will oversee the scheduling of the team, assigning tasks across the team based on capacity and providing support where required. You will be responsible for the quality of the data, working with your team and the rest of the organisation to make sure it is accurate, clean and fit for purpose.

You will own the team’s processes and procedures and will work across the organisation to continually optimise these – collaborating to find new ways of building capacity in the team so they can develop new skills and improve the way data is handled.

You will lead on and ensure that the team have an excellent understanding of data protection and GDPR and be part of a cross organisational group to maintain high standards around this.

What we want from you

We’re looking for a self-motivated, hands on Data Delivery leader, who is passionate about making the importing and selections of data as smooth and efficient as possible. You will have an advanced knowledge of Raisers Edge and not-for-profit data from both a user and technical perspective, including code table management, import, exports and global changes. You will also have strong knowledge of products such as FastStats, import tools, automation tools and team workload management tools.  In addition, you will have an excellent practical working knowledge of data protection and GDPR.

It goes without saying you will have exceptional data manipulation and analytical skills as well as strong organisational, time management and problem-solving abilities. You need to be a strong communicator, confident at communicating complex technical information to a non-technical audience face to face or via documentation and have experience at working with stakeholders at all levels of an organisation. You will be able to map out and optimise a process from start to finish and take people with you as you do. You will be a strong people manager, able to motivate your team, be adaptable, collaborative and work well under pressure in a busy, dynamic team in a fast-paced environment.

Why work for us?

We have a simple ambition – to stop men dying from prostate cancer and we know that ignoring prostate cancer won’t beat it.

Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention and support, we can make prostate cancer a disease the next generation of men need not fear. Be part of a team that will put an end to prostate cancer being a killer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

Fixed Term 12 months - Any Trust Office. Full time- 35 hours a week

The Senior Data Analyst will work within the Innovation team and be responsible for ensuring data is used and made available to inform the innovation team, innovation product manager, digital products team with data insights from our digital platforms. These data insights will ultimately drive how early-stage innovations are performing to drive decisions. This role will be key in helping us find our next big innovations.

We're after someone has:

• A strong desire to understand and resolve difficult technical issues
• An experience working with business intelligence tools
• A strong understanding of data and data modelling
• The ability to work collaboratively and communicate effectively working closely with innovation team and software development team

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

SUPPORTER SERVICES, DATA AND TEAM PLANNING COORDINATOR, FUNDRAISNG TEAM, NOTTINGHAM, FRWK09 £21,247 - £23,095 FTE (PRO-RATED RATE OF PAY: £18,376 - £19,974), PERMANENT, 32HPW

If you would like to make a difference to people in need, we may have a role for you. 

We are looking for someone with excellent data analysis and communications skills to support our fundraising team, which raises around £1m each year to fund services and support for people with a wide range of needs. 

This role will manage the fundraising database, provide analysis to support fundraising strategy and campaigns, provide liaison and compliance with statutory bodies including HMRC, and technical liaison with providers of specialist online services and software. 

You are a technical specialist, capable of working autonomously but keen to contribute your expertise to support the team’s fundraising effectiveness.

Framework is a charity delivering housing, support, health and employment services to people with a range of needs.  We assist rough sleepers and those at risk of homelessness.  We support excluded youngsters into adulthood, and those just starting work.  We provide treatment for mental health, alcohol and substance problems, and join up services for people with complex needs. 

Through 70 services across the East Midlands, Framework provides both a safety net and a platform for change.  Each year more than 16,000 people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better.

This part time role and Framework’s flexible working policy are perfect if a straight 9-5 job would be tricky.

For more information please contact: Andy Shields

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE