The Lullaby Trust is a leading charity that provides specialist support for bereaved families, promotes expert advice on safer baby sleep and raises awareness of Sudden Infant Death Syndrome (SIDS). We are committed to supporting research to understand why babies die suddenly and unexpectedly and to find out more about how to reduce the risk of these tragic deaths. Working with the NHS we run a national health-visitor led service for bereaved parents, Care of Next Infant (CONI) programme, which supports families before and after the birth of their new baby.

This is a new role that will be crucial in bringing all our services together and helping them to work efficiently. The role will be based in our head office in central London. We are a small and friendly team who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them. 

We can offer the successful candidate training and the opportunity to be involved in diverse projects which a small charity like us can offer. The charity will be 50 years old in early 2021 and 2020 is therefre going to be an exciting time for us as we plan for our special birthday and all the charity has achieved.

Interviews will take place in London in week beginning 13th January.

Do you want to play a key role in an organisation which stands up for children? Join us as Director of Supporter Data and Operations and lead our drive for public engagement, satisfaction and retention through defining and delivering the use of data, systems and technology.

In our Marketing, Fundraising and Communications department, we fight for children every single day. We inspire millions of people, from individuals to large corporates, to support our quest for change. We go the extra mile - and we don’t rest until the work is done.

As Director of Supporter Data and Operations you will provide excellent supporter data leadership, transforming us into a more data-driven organisation by directing data operations, planning, analysis and systems for the Fundraising & Marketing and Policy, Advocacy & Campaigns departments. You will lead the multi-million pound programme to completely replace Save the Children’s current CRM system, maximizing the value of the public’s interactions with us when they get in contact by improving our response process. Additionally, you will:

• Oversee the administration of our legacy income, managing any reputational risks that may arise from contentious cases
• Take a leadership role for the Division on continuous improvement and process development, implementing a consistent and effective approach to continuous improvement
• Develop a high performing team of trusted experts in their respective fields
• Actively contribute as a member of the Senior Leadership Team in Fundraising and Marketing, to deliver our Supporter and Corporate Strategies more broadly.

To be successful you will be flexible, tenacious and results driven with proven leadership experience in using data driven decision-making for marketing in the charity, public or private sector at a similar scale to Save the Children UK. A team player, you will have demonstrable experience of leadership of data system change programmes, including the introduction of a new CRM system within an organisation of similar scale. You will have leading edge digital experience, including deployment of new technology platforms and experience of managing a team of technical experts where you may not have direct technical experience yourself. In addition you will have:

• Significant knowledge and experience of supporting operational teams to deliver through matrixed structures such as squads or multi-disciplinary marketing teams
• Team leadership skills, with proven experience of inspiring and improving the performance of a large and diverse team of specialists delivering through a complex matrix structure
• Significant experience and skills in performance improvement methodologies such as Lean Six Sigma to deliver cost reductions and/or effectiveness gains
• Knowledge and experience of the compliance environment for charity marketing.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website.

Closing date: 13th December 2019

Office of the Vice-Provost (Advancement)

London

Head of Supporter Systems and Data

Full Time

The appointment will be on UCL Grade 8. The salary range will be £44,674 - £52,701 per annum, inclusive of London Allowance.

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of  we are delighted to have raised more than  towards our target.

From fighting dementia to ensuring generations of students reach their full potential: It's All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Head of Supporter Systems and Data you will power the office’s activities by leading a team that manage core systems and provide crucial data services used by almost all colleagues. You’ll manage and develop our suite of supporter systems (called MySupporters and built around Blackbaud CRM) and you’ll oversee our reporting, importing and selection functions. As a technical and function expert you’ll support major projects and generally be a champion for data driven decision making across the office.

The ideal candidate will be an experienced CRM system manager, comfortable working both at the level of technical administration/development and strategic system oversight. They will have experience leading teams responsible for complex, data-related services and will have a strong understanding of fundraising, engagement and marketing within either an education or charity context. Experience of Blackbaud products, particularly CRM, would be a considerable advantage but a general aptitude for learning new systems quickly and comprehensively is a key requirement.

Closing Date: 6 January 2020.

Latest time for the submission of applications: 23:59.

Interview Date: TBC.

About us

The Bone Cancer Research Trust (BCRT) is the leading charity dedicated to fighting primary bone cancer. Our mission is to save lives and improve outcomes through research, information, awareness and support. In July 2019 we were awarded 'National Healthcare & Medical Reseach Charity of the Year' at the national Charity Awards and earlier in the year the Yorkshire & Humber Institute of Fundraising awarded our Fundraising & Communications Team with 'Fundraising Team of the Year'. We are a small but incredibly passionate and driven organisation that is proud and supportive of our people - together we make the biggest impact for our community. In recent years we have experienced promising growth which is allowing us to deliver even more of our charitable objectives. Our growth is putting greater demand on our data processing and need to deliver exceptional supporter care which our community have come to expect from us. 

The role

The post-holder will be a vital part of the Fundraising & Communications Team. The primary purpose of the post will be to ensure the efficient and effective operation of BCRT's CRM system (thankQ), fundraising administration and supporter care function. This involves understanding, developing, documenting and maintaining the charity’s CRM, fundraising software and related systems policies and procedures to ensure all necessary controls are in place to enable first-class supporter care, analysis of activity, and compliance with legislation, policy and internal control requirements and best practice.

About you

The ideal candidate will bring experience of managing a charity CRM and supporter care functions. They will be detail-orientated with a passion for delivery and first-class supporter care. They will build excellent working relationships with colleagues and stakeholders as they pull together new processes to improve our internal working with and use of our CRM.

As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.

Application Process

1. Application Form & CV submission closing date: 9th January
2. Interviews W/C 13th January

For more details please see the full Job Description. 

Job Description

• Job Title: CRM Data Analyst (Maternity Cover)
• Department:  Supporter Engagement, Data Services
• Salary: Competitive salary package
• Location: UK/AU Home Based
• Job Type: Full Time, 9 Month Contract

Background

Founded in 1998 by Jill Robinson, from her home in Hong Kong, Animals Asia promotes compassion and respect for all animals and works to bring about long-term change. We work to end the barbaric bear bile trade, which sees over 10,000 bears kept on bile farms in China, and, according to official figures, almost 1,000 suffering the same fate in Vietnam.

Animals Asia has to date, rescued over 600 bears, caring for them at our award-winning bear sanctuaries in China and Vietnam.

Animals Asia also works to end the trade in dogs and cats for food in China and Vietnam, and lobbies to improve the welfare of companion animals, promote humane population management and prevent the cross-border export of "meat dogs" in Asia.

In addition, Animals Asia campaigns for an end to abusive animal practices in zoos and safari parks in Asia and works closely with governing authorities to improve animal management and increase awareness of the welfare needs of captive animals.

The Animals Asia Foundation is at a critical juncture in its development and has the opportunity to achieve one of its core goals within the next 5 years which is to end bear bile farming in Vietnam forever.

Overview

Animals Asia currently raises $12m (USD) through its global fundraising and communications program. With a goal of ending bear bile farming in Vietnam within the next 5 years on the horizon, there will be new investment in individual giving fundraising and a major brand awareness and fundraising marketing campaign from 2019 onwards.

We are seeking an experienced & skilled CRM Data Analyst to join our Data Services function.  We currently provide our services in 5 markets; Australia, Germany, Hong Kong, UK, and USA.  Animals Asia has exciting plans to expand and grow its income and is now searching for a CRM Analyst to join our international team.

This is a rewarding opportunity for an experienced individual to work on many global, exciting data & systems projects, in ensuring the Data Services continues to deliver a valuable service.

Key responsibilities

• To manage & deliver clean, accurate, targeted and timely data selections from the database as briefed by the Supporter Engagement Team and Global Individual Giving
• To recommend and support improvements to data set up, capture and delivery to improve effectiveness of eDM, DM and TM campaigns
• To define/develop systems for rolling & global telemarketing campaigns
• To lead CRM Support team into maintaining robust supporter journeys and promoting the newly defined segmentation audience driven strategy
• To apply sector best-practice guidelines and ensure local compliance regulations are understood and met
• To develop and maintain campaign reports ensuring key KPI’s are monitored
• To ensure the provision of comprehensive regular reporting; to support decision-making, drive income & improve response rates
• To coordinate with the Individual Giving team ensuring they are briefed with CRM developments and mitigate impact to Individual Giving activity
• To effectively monitor and investigate data quality, making tangible recommendations for cleaning, and during data selection
• Manage relationships with internal stakeholders and showcase analytics using Tableau
• To provide support & guidance to the Supporter Engagement team

Communication & Relationship Building Responsibilities:

• Work in close liaison with Global Individual Giving and the wider teams
• Work with third-party suppliers and systems using their preferred methods
• To be an active and supportive member of the team, in order to contribute to a positive and supportive working environment to the Supporter Engagement team
• Champion effective use of the database and data accuracy and lead in making others more data literate and able to access information

Personal Responsibilities:

• To actively identify and participate in training, knowledge and skills development to deliver excellent support and administration to the Supporter Engagement team.
• To maintain & develop own performance to meet or exceed agreed targets, service levels with support from the Head of Data Services.

Person Specification

Knowledge, training & qualifications:

• At least 3 years proven Data Selection experience in Charities/NGO sector
• Good IT skills and computer literacy specifically relating to Microsoft packages
• Proven experience with reporting tools such as SQL, Pivot Tables & BI
• Clear & fluent in English as you will be working with an international team
• The ability to problem solve and independently manage & prioritize workload
• Strong business and numeric sense with analytical mind
• Good communication and interpersonal skills

Education:

Bachelor’s degree in computer science, information systems or marketing; university degree or equivalent

Interested parties please submit your cover letter, full CV with your availability to join. Please quote the position applied for on the email subject.

Only shortlisted candidates will be notified. Applicants not hearing from us within six weeks from the date of advertisement may consider their application unsuccessful.

Personal Data collected will be used for recruitment-related purposes only.

City in the Community (CITC) currently have an exciting opening for an Insights Coordinator to join our team on an initial 12 month fixed-term basis. Established in 1986, CITC is the registered charity of Manchester City FC and uses the brand of the parent Club to deliver award-winning programmes centred around Health, Education and Inclusion. The projects engage and impact over 30,000 lives in Manchester annually.

The successful candidate will have complete ownership of administrating crucial charity monitoring, evaluation and learning (MEL) processes and systems, as well as being the first port of call for day to day productivity and outcome reporting queries from the team.  

Reporting to the Insights Manager this person will play a key part in ensuring that the charity receives efficient, effective MEL delivered to the highest standard, driving maximum impact on the social outcomes in Manchester that CITC is tackling. The successful candidate will need to be organised, curious minded, and driven to ensure the charity maintains its strategic mission, and that it’s activities result in the intended outcomes in a well evidenced and timely manner.

The role has ample opportunity for the successful candidate to build their generalist impact evaluation research and MEL experience; supporting managers with evaluations, quality monitoring, accountability, learning and gathering of case studies.

This is a fantastic opportunity and would suit someone who has defined career aspirations in MEL of charity interventions tackling social issues and who are looking to develop their experience and skills within a supportive environment.

Accountabilities include:

• Coordinating all Insights team monitoring and productivity related administration
•  
• This includes:
• Maintaining CITC’s database that monitors productivity, output and externally set outcomes.
• Advising the team as a first point of contact for all data and reporting queries.
• Creating and delivering reports outlining progress against KPIs, outcomes and impacts set both externally and internally.
• Gathering case studies in line with programme outcomes in the programme delivery field (schools, colleges, community settings etc.)
• Identifying trends and opportunities for specific training interventions, either in groups or one to one, that increase compliance, understanding and capability, and ensure the system is being used to its full potential.
• Supporting on experimental research projects both quantitative and qualitative that evidence the impacts of the charity.
•  
• Working closely with the programme delivery teams of coaches, educators and programme managers, communicating and processing required updates to ensure reporting guidelines and deadlines are achieved.
• Maintaining accurate departmental systems, hard-copy and digital filing and Insights shared drive to ensure accurate monthly reporting to the business of key output and KPI statistics. 
• Coordinating general Insights administration to ensure charity processes are adhered to. This includes raising PO’s, stationery orders, booking facilities for internal and external meetings, and general post.
• Providing support to the Insights Manager with project work related to the CITC Theory of Change and impact evaluations, to support Insights department’s MEL which ensures CITC’s wider strategic objectives.

Scope of Job

The Insights Coordinator role is an integral one for CITC, providing support to every member of the delivery team. The role links the delivery team with wider MEL structures helping to ensure consistency in how our monitoring processes are applied. 

It's crucial that applicants are organised, pragmatic and able to work in a high-paced environment – there are often conflicting high-priority pieces of work all happening at the same time.

A friendly, open manner is also essential due to the varied stakeholders that the role is in contact with. At the same time, the successful candidate will be comfortable asking questions of the team, in the right way, in order to understand issues further, identify risks to our processes and escalate these to the appropriate person. Communication is key in this role.

We’d be especially keen to hear from you if you have experience or knowledge of the charitable/voluntary sector, academic research in sociology or psychology fields, or have experience working in community or education interventions.

Finally, an understanding of GDPR legislation and how this affects MEL data collection, storage and use is advantageous.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. Appointment to this post will be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service, prior to taking up the role.

Redthread works with vulnerable young people in crisis. Whether they have been the victim of a stabbing, are seeking support for anxiety, have suffered a sexual assault, or want to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

We’re looking for an experienced and skilled data professional who can take the lead in ensuring that we are collecting high quality data that demonstrates our impact and helps us improve our programmes. To do this role well, you need to be a skilled and imaginative data analyst who understands the evidence behind impact, measurement and improvement in social programmes. 

"I've seen first-hand how our hospitals provide a unique moment to engage with young people. Redthread have helped thousands of Londoners - and I'm proud to support their work." Sadiq Khan, Mayor of London, June 2019

The purpose of the role is to lead on the collection, management, analysis, and dissemination of data for Redthread to ensure that we demonstrate our impact both internally and externally and are learning from our practice.

For full details on the role please see the application pack on our website via the button below. We would love to interview a diverse range of candidates, and we particularly welcome applications from BAME communities.​

Closing Date: 10am, Monday 6 January 2020

Interview Date: Friday 17 January 2020

Purpose of Job

Responsible for the development of all aspects of the organisations (Samaritan’s Purse and The Billy Graham Evangelistic Association) data strategy to enable us to grow our supporter base and income in the future. The role will lead the strategic transformation of the CRM database to enable the optimisation of our supporter communications.

The Data Manager will be responsible for all aspects of our Raiser’s Edge database, and help us meet our aspiration to develop this into an organisation-wide Customer Relationship Management system for all our supporters, whether donors, volunteers or church contacts.

The post will oversee the collection, import, maintenance and analysis of data, seeking out the most efficient and effective methods of recording, organising and utilising data, that fully supports organisational processes and all future innovation strategies and initiatives.

Alongside this, the Data Manager will lead on data selections, data segmentation, marketing analysis and how insights support business. Ensuring more effective and tailored communication with our donors, supporters and local community.

The post will make sure our processes and procedures for data management and storage are robust and in line with GDPR and other quality standards.

SCOPE OF JOB

• Proactively support campaigns with data segmentation, reporting and data insights, working with relevant colleagues across the organisation.
• Implement and manage projects to improve the use of the CRM database, data cleanliness, and import/export procedures.
• Take the lead in the development, maintenance and smooth running of the organisation's databases and associated applications and systems.
• Plan and manage the financial budget for the organisation's databases and related projects, under the supervision of the IT Manager.
• Manage the performance and cost effectiveness of database suppliers and partners.
• Manage processes to ensure the quality and currency of database records and provide training and support for the activity of database users across the organisation.
• Plan and implement systems and processes to ensure best practice and compliance in regard to data regulations, especially GDPR

Key Skills & Experience

• Proven experience in a Data Manager role including extensive experience of operating multi-user database systems, ideally in a fundraising environment and using the Raisers Edge CRM system.
• Have excellent IT skills with a good working knowledge of Microsoft Excel including the use of pivot tables, plus MS Word.
• Have a good understanding and experience of using MS SQL Server.
• An outstanding communicator and influencer, who can translate technical systems requirements into jargon-free, implementable solutions and user training that maximizes CRM functionality and regulation compliance.
• Proactive, resourceful and energetic.
• Flexible and collaborative in your approach while retaining a clear vision of what you want to achieve.
• You should be curious and up-to-date with global technological developments and affecting factors, particularly around Raiser’s Edge, and understand how to apply this knowledge in your role.

The person appointed will ideally with have:

• Experience of using Raisers Edge CRM.
• Experience of utilising SQL to build queries and reports.
• Experience of donor/customer marketing.
• In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.
• An understanding of the Gift aid scheme and relevant legislation.

This is a home-based role, with the requirement to attend the head office in Buckhurst Hill once every 2 weeks. Travel expenses for this will be covered.

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

Working within an expanding data insights team, you will be responsible for the delivery of insight and analysis across Muslim Aid as well as managing the Data Import Function. You will be responsible for providing regular insights, ensuring data is accurate through the development of internal policies and best-practice data process.

About the Role:

Working closely with Fundraising & Communications department, you will take responsibility for the provision of accurate data selections and segmentation for a wide range of fundraising and marketing activities. You will also work closely with the Supporter Relations Team to ensure that supporter communication activities, campaign coding and communication histories are recorded on the database accurately and effectively. You will contribute to building and maintaining a robust and accurate database in order to support our ambitious fundraising plan.

The main responsibilities of this role will be to:

• To produce quality analysis that is timely and utilises methods to achieve the best possible insights with the information available.
• To support the team’s analysis service through the provision of both regular and ad hoc reporting, marketing campaigns results summaries and other related analysis projects.
• To deliver marketing selections, segmentations, bespoke analysis and campaign performance reports in an accurate and timely fashion.
• To support the implementation of supporter hierarchies and rules of engagement to develop supporter journeys.
• Support the devising, implementing and monitoring of test activity that will enable us to learn more about how best to engage our supporters.
• To work closely with the fundraising and campaigning teams to understand their strategies, plans and needs to develop informative reporting.
• Work closely with Supporter Experience staff to ensure we constantly improve our supporter services processes particularly in how we use our database to develop a personalised supporter experience.

About You:

The ideal candidate will have a genuine interest in working for an INGO and understand the key role data insights can play in enhancing the humanitarian work of Muslim Aid.

You will have:

• A track record in delivering business intelligence, insight, or customer loyalty in a highly complex organisation.
• Experience of carrying out business analysis to inform evidence-based decision making and an understanding of how CRM systems.
• Good working understanding of analytical tools or languages (relational databases/ CRM), reporting tools and consolidation with third party data.
• Experience of the exploitation of a range of analytical techniques, including statistical analysis and demonstrable experience of solving complex business problems.
• An undergraduate degree in a related subject.

Why you should apply:

If you are self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity for an ambitious Data Analyst to be able to support Muslim Aid in becoming truly data-informed and data-driven.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age.

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Computer Aid is looking for an experienced and enthusiastic data officer to join our team in East London. Applicants must be experienced in the use and maintenance of an Act! based system and have good  basic digital skills including the use of Microsoft Office and 365. The post holder will be required to undertake research, interrogate external databases and provide analysis to support our income generating activities.

Shortlisted candidates will be interviewed on Thursday 19 December. 

Do you want to play a key role in an organisation which stands up for children? Join us as a Data Import and Integrity Executive and become part of a dedicated team that manages the timely transfer of supporter data onto our supporter database, CARENG.

In our Marketing, Fundraising and Communications department, we fight for children every single day. We inspire millions of people, from individuals to large corporates, to support our quest for change. We go the extra mile - and we don’t rest until the work is done.

As Data Import and Integrity Executive you will manage the process of uploading data onto the CARENG database so that all supporter transactions, contact details, preferences and other data are continually updated and always accurate. You will support the development of robust processes that drive improvements in data integrity, ensuring improved reliability of the data held on CARENG. You will work with key suppliers and internal account managers to ensure they deliver the services promised. In addition you will:

• Ensure compliance with all relevant laws, e.g. true and proper capture of Data Protection preferences and the correct capture of Gift Aid Declarations
• Support the development of the CARENG database to meet the continually evolving needs of the user
• Supporting the development of processes for new products including: sense-checking Import briefs, scoping out requirements and devising processes for the accurate and timely import of data to meet both fundraiser and supporter expectations
• Ensuring all business rules and processes, including user guides, are thoroughly documented and signed off by the business.

To be successful you will be a strong and collaborative team player with a good knowledge of using relational databases. You will be experienced in managing, developing and communicating data protocols, file transfer arrangements and data integrity. You will have strong numeric and verbal reasoning skills with a thorough attention to detail and the ability to deliver innovative and effective solutions to problems. In addition you will have:

• Good time management skills, especially when balancing routine work with more complex projects
• Experience using the CARENG database and Talend software (desirable)
• Expertise in managing large scale imports
• Confidence using SQL
• Confidence using MS Access.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website.

Closing date: 13th December 2019

6 month fixed term contract

Do you want to play a key role in an organisation which stands up for children? Join us as Senior Data Capability Manager and champion the delivery of key supporter data projects that will aim to reduce business risk and increase value.

In our Marketing, Fundraising and Communications department, we fight for children every single day. We inspire millions of people, from individuals to large corporates, to support our quest for change. We go the extra mile - and we don’t rest until the work is done.

As Senior Data Capability Manager you will lead cross-team projects that will reduce business risk and increase the value derived through sophisticated supporter-centric campaigns. Working in an environment of agile, multi-disciplinary teams, you will provide expert data advice into strategic organisational projects. Proactively identifying and driving forward strategic initiatives that will improve levels of performance and value delivered by the CRM team, you will drive excellence in data technologies, structures, governance and QA procedures. In addition you will:

• Create and embed new Quality Assurance procedures throughout the CRM team to help minimise business risk from data errors
• Assess and then maximise the value derived from our existing technologies whilst keeping abreast of new developments in the marketplace that could offer further value
• Lead in the development of data documentation that is accessible, useable, and up-to-date
• Develop strong relationships with marketing squads, in order to ensure data and insight are at the heart of all decision-making processes.

To be successful you will be a superb problem-solver with project management skills and a passion for data. You will have significant experience in a variety of data roles, ideally gained in a similar organisation. You will have a demonstrable understanding of the role of data in planning, delivering and evaluating ‘Best in Class’ Direct Marketing campaigns and supporter journeys. Additionally you will have:

• Significant experience optimising data service levels within other data teams, e.g. optimising processes, improving SLAs, improving Quality Assurance procedures
• Proven expertise using a variety of database technologies, ideally CARENG , Adobe Campaign Manager and FastStats Discoverer
• Exceptional technical skills including significant experience using a variety of database query languages to extract and interrogate data from relational databases.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website.

Closing date: 22nd December 2019

Data Services Analyst

Permanent

£29,209pa

35 hours per week

London

These are exciting times at The Children's Society. Now settled in to a vibrant, new office, and with a new CRM system on the way, there is a fantastic opportunity for a Data Services Analyst to join the Data Services Team. This key role will deliver comprehensive data services (data selections, importing, maintenance and training) to teams across the organisation, and provide support as we transition CRMs from Raiser's Edge to MS Dynamics 365.

The Data Services Analyst will develop segmented data selections for a diverse range outbound communications, import data from external data sources, and deliver support and training to users. This will involve working with our Raisers Edge database, SQL-based data warehouse and FastStats.

This is varied role, ideal for a developing data services professional, comprising a mix of scheduled and ad-hoc tasks, innovative data selection work and active collaboration with internal stakeholders. We are fully committed to staff learning and development with an annual training allowance and flexible working patterns (subject to completion of probation period) and 28 days annual leave plus bank holidays.

If you have a passion for all things data, wish to broaden and develop your skills, and are looking for the next step in your career we would love to hear from you.

KEY SKILLS & COMPETENCIES

In order to be successful in this role, you must have strong data manipulation skills, the ability to visualise and understand relational data and data flow processes, and a track record of providing excellent data services whilst engaging with internal clients.

Experience of working with relational databases (ideally Raiser's Edge or MS Dynamics 365), reporting/selection tools (such as FastStats) and of data validation and manipulation techniques is particularly important (preferably in a SQL environment).

ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of this country's most vulnerable children for the better - and with your help, tomorrow we can be there for even more.

The closing date for applications is 23:59 05/01/2020

Interviews will be held in the week commencing 13/01/2020

MyBnk are seeking an experienced Evaluation Manager with the relevant qualifications and skills to conduct education evaluations.

We are entering an exciting new phase of impact measurement. Building upon being the first youth organisation to be awarded a Project Oracle Level 3 Award and having our programmes rated by the Money Advice Service Evidence Hub, we have conducted extensive evaluation during 2017-18 and are seen as a leader in our field. We are currently looking to build up our strong evidence base to produce ground-breaking new impact data on the implementation of financial education.