Day opportunities support worker jobs in Sutton, greater london

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description. 

Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.

We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.

The key responsibilities of the Finance Business Partner include:

• Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
• Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
• Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
• Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
• Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
• Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
• Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
• Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
• Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
• Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.

About Certitude:

With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.

We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.

The successful candidate will:

• Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
• Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
• Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
• Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
• Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.

This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.

Academy Tutor
Contract: Maternity cover until August 2026 (subject to extension)
Hours: Full-time – 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased (in England) with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.

Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work. 

The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people. 

The Academy Tutor will ensure the NYA is at the forefront of developing its products and services. 

You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.

Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training). 
• Supporting learners and monitoring their progress through regular reviews and assessments. 
• Contributing to the ongoing development and improvement of resources and processes. 
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
• Ensure all learners have a supportive and positive learning experience
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures.
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.

Closing date: 11.59pm on Sunday 1st March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interviews to be held W/C 10th March 2026 (subject to change).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

No agencies please.

Operations Lead

Salary: £32-£36k/year, depending on circumstances (5-day week equivalent is £40-45k/year)

Location: Remote

Working hours: 4-day week (30 hours), flexible, includes some evening and weekends

Contract: Fixed term - one year with intention to extend indefinitely, funding permitting

Closing date: 9am, Monday 2nd March

Interviews: Monday 9th March, Tuesday 10th March

Start date: April 2026

Overview

High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers that includes affordability. 

Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed operations person and fundraiser who shares our passion and values, to oversee systems and processes which support our strategy and core team to do their best work.

About the role

Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.

We are seeking a new, well-organised Operations Lead to slot into this structure, to take care of administrative and operational functions and support the Directors with fundraising: bids, budgets and reports, managing relationships with funders and cultivating a donor pipeline.

This role would suit someone familiar with the operational and HR elements of running a company or organisation, somebody with management experience who is caring and collaborative and comfortable juggling a varied workload.

Critically, we are seeking someone who shares our political vision, as reflected in the Energy For All manifesto (link in attachment). 

Key responsibilities

• Administration: Managing the email inbox; maintaining up to date contacts and mailing lists; developing and refining systems, processes and platforms to support internal and campaign activities.
• Information management: Ensuring high standards of record keeping, data protection and secure information storage across the organisation, enabling staff and members to share and access resources and know-how. 
• Fundraising: Creating and implementing a three-year fundraising plan; managing existing donor relationships and completing reports; working with directors/fundraising volunteers on grant bids and budgets.
• Line management: Providing light touch management for at least one colleague.
• HR functions: Overseeing recruitment and onboarding of new staff and freelancers, overseeing HR policies and contracts, identifying training needs and opportunities.
• Strategic thinking: Inputting into FPA’s long and short term strategic plans, with an eye to the setting and monitoring of appropriate targets.
• Writing and editing: Including overseeing the production of our Annual Report.
• Events: Organising online and in-person events and meetings, including annual strategy days and a 2026 conference.

For the full person spec and further information, please refer to the attachment below.

Compensation Policy 

We’ll compensate team members on the following basis:

• All salaried team members are contracted on the same terms and conditions

• We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days

• Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience

• Our compensation rates have been set following Platform’s best practice Social Justice Waging System:

Annual salary (30 hours per week):

• Band 1 - No dependents or children and inherited wealth: £32,000 

• Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000

• Band 3 - One or more more children or dependents and no inherited wealth: £36,000 

Further details

• 4-day full time week

• 3% employer-matched pension

• Genuinely flexible working

• 25 days holiday per year, plus bank holidays

• £15 / month working-from-home broadband stipend 

We have no central office or shared office budget, so it is imperative that you are comfortable working from home and that you are based in the UK.

Some costs-paid travel and monthly evening and occasional weekend working will be required.

The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period.

Please take a look at our website for a deeper understanding of what we do: fuelpovertyaction(dot)org(dot)uk

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past. 

#Operations Lead #Operations #Operations Strategy #Strategic Operations #Fundraising #Fundraiser #Campaigns #Fundraising Campaigns #Fundraising Strategy #Social Justice #Climate

Team Leader – Children’s Home – West London

• Location: Pelham House
• Contract Type: Permanent
• Closing Date: 23 February 2026
• Salary: £30,784 per annum
• Specific Hours: 40 hours per week

About the Role

As Team Leader, you will be directly involved in managing the outstanding Ofsted rated and CYPN award winning home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Would you like to join a unique, high-impact, award-winning national charity transforming women's lives? 

Working Chance is the UK’s only employment charity exclusively supporting women with criminal convictions. We help women build confidence and self-worth, develop employability skills, and ultimately secure employment, education or training.

Every day we change women's lives, helping them to flourish and fulfil their potential. We work with employers across England and Wales, persuading them of the benefits of hiring people with convictions and we work with government to advocate for policy changes that will help women who experience the criminal justice system.

We’re entering an exciting period of growth and ambition, with a new three-year strategy in development. To help us reach more women and deepen our impact, we are expanding our fundraising team and diversifying our income streams. 

You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below. 

If you think this might be the opportunity you've been looking for, we'd love to hear from you! 

​How to apply

After reading the recruitment pack, please apply via CharityJob by submitting an up-to-date CV and a supporting statement of no more than two sides of A4 which should include how you meet the criteria in the person specification, and demonstrate why you would be a great fit for this role.

• Closing date: 9am, Monday 23 February 2026

• Interviews: Monday 9 March 2026   

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Working Pattern: Some shift work may be required (across 7.30am until 9pm)

Salary:  £30,766 per annum (including London Weighting)

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.

What will you do?

This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:

• Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
• Assist with water testing, testing of alarms and other routine tasks as directed.
• Set and un-set the site alarm systems when required.
• Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
• Be responsible for the security of the site when on duty including the locking of all doors and windows.
• Assist the events manager with delivery of events, particularly during evenings and weekends.
• Assist with the cleaning of the site as and when needed.
• Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.

What will you get in return?

• A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
• A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
• Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

This is an exciting opportunity for a skilled Policy Advisor (maternity cover) to join the Work Foundation at Lancaster University. At a time of big changes in the world of work, we are looking for a talented individual who shares our goal to tackle structural inequalities in the UK labour market.

About you

The ideal candidate will be able to undertake research and policy analysis, help secure and manage funded research projects and clearly communicate complex issues to a range of audiences. Experience of building effective internal and external relationships with a wide range of groups including civil servants, academics, politicians, business leaders and workers will be a particular advantage.

The Policy Advisor will support the research team to deliver valuable new quantitative and qualitative evidence and insights. We are ambitious about delivering research that has a positive impact in society, and work closely with workers, employers and policymakers to realise that goal.

Working with us

We are a small, friendly and collaborative team. Flexible working is important to us at the Work Foundation and we’re open to candidates who would like to work flexible hours, part-time, or job share.

This role can either be London based at our office in Fetter Lane or based at the Lancaster University campus, with a hybrid working arrangement. Our team tend to work part of the week at home, and part of the week on site.

Benefits include a defined benefit pension with the USS Scheme, generous holiday entitlement (25 days plus five university closure days between Christmas and Easter), a Cycle to Work Scheme, a confidential Employee Assistance Programme and a range of other benefits and discounts.

Further information

This is a maternity cover position for 10-months with a potential to be extended, but this is not guaranteed. Please note: it is the normal expectation of Lancaster University that the chosen candidate will be appointed to the minimum point of that grade. Key details:

Salary: £39,906 to £46,049 (+ £3,506 London Weighting, pro-rata - if applicable)
Contract: Full time, 10-month fixed-term contract
Location: London or Lancaster
Closing Date: 23.59, Thursday 5 March 2026
Interview Date: Monday 16 March 2026
Reference: 0020-26

If you would like to discuss this role before applying, please contact Alice Martin (Head of Research), with any questions.

To view the full Job Description and apply, please visit our website.

About the Work Foundation at Lancaster University

We believe everyone should have access to secure, rewarding and high-quality work. By engaging directly with workers, employers, policymakers and leading academics, we deliver rigorous applied research to tackle structural inequalities in the labour market and improve working lives across the UK.

About Lancaster University

Lancaster University is among the best in the UK. A top 15 university in the three major UK league tables, we are also highly ranked in international league tables such as the QS World Rankings. It has been recognised as a Stonewall Diversity Champion and a Disability Confident employer, and holds an Athena Swan Bronze Award for advancing the careers of women in higher education. The university has several networks focussed on Equality, Diversity and Inclusion, including a Race Equality Network, an LGBT+ staff network and a Parents and Carers’ network.

Terms and conditions

Please note we are unable to offer visa sponsorship for this position. No agencies please.

About Shooting Star Children’s Hospices 

We have an exciting opportunity for a qualified Complementary Therapist to join our team at Shooting Star Children’s Hospices as Complementary Therapies Lead. 

Shooting Star Children’s Hospices provides specialist care to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, psychological and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have a growing therapies team, supporting families through complementary therapies, arts therapies and EMDR therapy. 

About the role 

As Complementary Therapies Lead, you will lead the delivery of high-quality complementary therapies to children, parents and families of Shooting Star Children’s Hospices. This includes families affected by a child’s life-limiting condition, and families who experience the sudden and unexpected death of their child. The Complementary Therapies service includes individual treatments and therapeutic support groups, to help ease physical discomfort, reduce anxiety, and promote emotional wellbeing in a safe and nurturing environment. 

About you 

This role requires a minimum of two years post qualification experience as a Complementary Therapist practicing aromatherapy and holistic massage. You may have additional qualification in reflexology, Indian head massage, or acupuncture. 

We are looking for someone with experience of working with individuals of different ages and those who have experienced trauma or significant mental health struggles You will be passionate about utilising the complementary therapies for easing a wide range of difficulties, including helping children with medical conditions, carers struggling with the emotional and physical difficulties that arise in caring for their life-limited child and families who have experienced the death of their child.

You must be registered with the Complementary and National Healthcare Council or other professional body (or able to apply and confirm membership ahead of appointment).

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices. 

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Anticipated Start Date: 04/05/2026

Closing Date: 28/02/2026

We're looking for a kind, compassionate and resilient Deputy Manager to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience is required, just the right values.

£36,000 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Deputy Service Manager will play a central role in the day-to-day leadership and development of Barnsley Street Project, a co-located pilot service operating with East London Foundation Trust (ELFT - NHS) and the Third Sector Mental Health Alliance partners. The service provides six hospitality beds for short-term stays and a drop-in service operating 8am-8pm for anybody in the community needing support with their mental health. This role is designed for a reflective, values-led manager who is comfortable working without fixed templates, and who can hold clinical, ethical, and organisational complexity.
Barnsley Street is intentionally experimental. It seeks to move away from coercive, compliance-driven models of mental health support and instead develop humane, relational, psychologically informed ways of working that prioritise choice, collaboration, dignity and proportionality in risk management. The Deputy Service Manager will work closely with the Service Manager to build, test and refine new processes in real time, while maintaining accountability, safety, and learning.
The post holder will provide operational leadership, line management and practice leadership to frontline staff. They will deputise for the Service Manager when required and act as a key interface between Look Ahead, ELFT and Third Sector colleagues, commissioners, and wider system partners.
Working pattern is 9am-5pm, Monday to Friday, with some flexibility to support the supervision of Waking Night Support Workers.

What you'll do:

Practice & service leadership
* Provide day-to-day operational leadership of the service, supporting the development of a psychologically informed, anti-coercive and relational culture.
* Act as a visible practice leader, modelling curiosity, reflective thinking, and ethical decision-making in complex and uncertain situations.
* Work collaboratively with ELFT and Third Sector partners within the shared building, contributing to genuinely integrated ways of working.
* Support the development, testing and refinement of new ways of working, including alternatives to traditional risk assessment, escalation, and containment-focused responses.
* Hold and communicate the service's values and purpose, particularly when under pressure and scrutiny.

Risk, safeguarding & governance
* Lead a proportionate, relational and least-restrictive approach to risk, balancing safety with autonomy, dignity, and psychological safety.
* Support staff to think critically about risk management, encouraging a proportional response that puts the customer at the heart of the process.
* Ensure safeguarding concerns are identified, held and responded to in line with statutory requirements, while maintaining a trauma-informed and non-punitive stance.
* Work alongside the Service Manager to ensure appropriate recording, learning, and reflective review of incidents, near-misses, and complexities.
* Contribute to a learning culture where mistakes, uncertainty, and anxiety can be thought about.

People management & staff development
* Provide direct line management, supervision, reflective space for Support Workers, Specialist Support Workers and Waking Night Support Workers.
* Deliver high-quality supervision that integrates performance, wellbeing, emotional impact, and practice reflection.
* Support staff to develop confidence in working relationally and tolerating uncertainty.
* Identify learning and development needs within the team and support progression, retention, and succession planning.
* Foster a culture of trust, shared responsibility, and mutual accountability, avoiding micromanagement while maintaining clear boundaries and expectations.

Please see our jobs site for the full job description.

Hours: Part Time, 21 hours per week

Salary: £33,000.00 to £37,000.00 dependent on location and experience - (pro-rata + London Weighting of £4,000 pro-rata, as applicable) 

Interviews: TBC

Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced HR Generalist? Then this could be the ideal role for you!

The King’s Trust International is looking for a passionate People Adviser to join the team on a part time basis to support the People Partner deliver a first-class HR service to the organisation.

With a varied range of responsibilities, you will not only play a key role, providing high quality HR support to managers and employees across the organisation by providing expert advice, support and coaching on all aspects of the employee life cycle, you will also support the People Partner to deliver some exciting companywide people initiatives.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year