Digital and communications manager jobs
Job Title: Youth Support Adviser
Location: Hastings and covering the east of the county
Salary: £24,505 - £25,497 per annum depending on experience
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Team Leader – Youth Employability Service
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and/ or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
The Role
We are seeking a dedicated and compassionate Youth Support Adviser.
The Youth Support Adviser (YSA) is a key role in the Youth Employability Service, acting as the first point of contact for 16-18-year-olds who are NEET or at risk of NEET. You will support with first appointments and initial assessments of need, when young people are referred to YES, alongside supporting your caseload. Guiding them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.
Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people — receive the tailored guidance and support they need to progress confidently into further education, training, or employment. So strong customer service and communication skills are essential.
You will maintain regular contact with the young people you support, plus be a pivotal part of the YES Tracking Team, where you will use various communication methods (phone, text, WhatsApp, email, face-to-face) to engage and support young people and offer our support.
About You
This is a fantastic opportunity for someone with experience of working with young people and looking to progress.
Ideally you understand the post-16 education and training landscape in East Sussex and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- An understanding of the needs, and challenges faced by young people who are not in education, employment or training
- Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
- A commitment to undertaking all necessary training for the role
- Willingness to work evenings when required
- Full, valid UK drivers’ licence with access to your own vehicle
Core Competencies
- Experience working with young people
- Proven ability to engage and support young people (ideally those who are NEET or at risk of NEET)
- Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
- Ability to assess individual needs, develop action plans, and monitor progress
- Skilled in managing a varied caseload and maintaining accurate and confidential records
- Understanding of the post-16 education, training, and employment landscape
- Ability to build trust and maintain regular, consistent contact with young people
- Self-motivated and able to work independently as well as part of a team.
- Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Friday 20th February 2026
Application review date: Monday 23rd February 2026
Interviews date: Tuesday 3rd March 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.
Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.
The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.
As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.
We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.
This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.
This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for securing funding from charitable trusts and foundations, identifying new funders, preparing funding applications and managing the growth of a strategic portfolio of corporate partnerships. The role will also provide support on data entry, reporting on our CRM system and wider support to the fundraising team.
The client requests no contact from agencies or media sales.
We are seeking a Trusts and Foundations Coordinator to join our high-performing Philanthropy team at an exciting time of growth for MSF UK. In this pivotal role, you will: curate exemplary stewardship journeys; cultivate strong, lasting relationships with trust and foundation donors; play a key role in achieving ambitious fundraising targets. We’re looking for someone with exceptional communication skills, a proven track record in trusts and foundations relationship management or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our life saving mission.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in London office (Wednesdays/Thursdays)
Salary: £35,375.80 per annum - £43,237.08 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The Trusts and Foundations Coordinator is an integral part of the Philanthropy team, responsible for managing a large portfolio of Trust and Foundation (T&F) supporters. The Trusts and Foundations Coordinator provides excellent relationship management, creating first-class donor journeys for their portfolio based on donors’ individual motivations and interests. They will ensure stewardship plans are in place for their top tier of T&F donors, and that they meet any specific proposal/reporting requirements for the donors they manage.
The primary aspect of the role is the management of a portfolio of T&Fs, ensuring their continued support of MSF, with a focus on delivering stable and increased income for MSF’s work.
Knowledge, Skills & Experience:
- Experience in relationship management, marketing or sales (preference for fundraising experience)
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
- Ability to collate and adapt MSF operational and programmatic information into donor friendly language, relevant for donor proposals and reports
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
- Ability to deal with people at all levels and from a wide range of backgrounds
- Accuracy and excellent attention to detail
- Proven organisational skills with experience of managing multiple tasks and prioritising effectively
- Experience of working in an office environment, maintaining effective administrative systems and procedures
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
- Fluency in written and spoken English
- Interest in international, humanitarian work
- Commitment to the aims and values of MSF
- Willingness to travel within the UK
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:
Tuesday 24 February 2026, 11.59pm (GMT)
Incomplete applications will not be considered.
We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.
We look forward to receiving your application!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 30th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
Senior Fundraising Events Coordinator
The role will be hybrid - mostly WFH with coming into the London office at least once a week .
About Restless Development
Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most – We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
About the role
We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.
The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series..
We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in.
Key responsibilities
Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond
- Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
- Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day.
- Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
- Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
- Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
- Update on relevant KPIs and income where needed
- Support the Senior Fundraising Manager with recruitment of regional volunteers when needed
Schools Triathlon social media & PR
- Lead on all social media activity for the Schools Triathlon across our social media channels
- Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
- Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
- Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
- Work closely with the Comms team, to ensure best working practices and collaboration is in place
- Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
- Manage the partnership with our events photographers
Sponsors
- Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
- Lead on the project plan for our sponsors with support from the Head of Fundraising
- Set, monitor and report on the progress of KPIs and fundraising as and when needed
- Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement
Systems, Processes & Communications
- Support the wider team with event comms responding in a timely and professional manner.
- Use DotDigital to communicate to schools and event participants
- Competent use of Excel to process data and regularly update internal and external databases.
- Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
- Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
- Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.
Other
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
- Support on wider charity initiatives as and when needed
- Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
- Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
- Undertake any other duties as requested by the Head of Fundraising.
Job title: Senior Fundraising Events Coordinator
Location: North London/Cambridge (with travel to the office once a week)
Salary: £37,226 per annum (Band O)
Preferred start date: March 2026
Length of contract: 2 years fixed contract
Reports to: Head of Fundraising
Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.
Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.
Skills and experience
Essential
- Experience of fundraising event planning and management
- Experience of using social media channels for stewardship & marketing
- Experience of using email system (DotDigital or equivalent)
- Excellent interpersonal skills
- Excellent planning, organisational and logistical skills
- Public speaking and presentation experience
- Strong IT skills (inc Excel), strong numeracy skills to process financial data
- Ability to manage high performing relationships with multiple stakeholders
- Ability to work to deadlines and balance multiple priorities
- Ability to manage own time and work autonomously
- Ability to think creatively and innovatively
- Strong written communication skills
- Full drivers licence and access to a vehicle
Desirable
- Interest in/ knowledge of international development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for two experienced Health Information Editors with strong writing and editing skills and a background in producing evidence-based health information.
The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.
The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.
About the role
This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.
You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.
About you
We are seeking applicants who have the following skills and experience:
- Experience of working within Patient Information Forum (PIF) accredited health information production and review processes.
- Strong background in writing, editing and reviewing health information for public audiences.
- Ability to communicate complex health information clearly and accurately using Plain English principles.
- Confidence working with healthcare professionals to support review and sign-off of health information content.
- Ability to adapt tone and style for different audiences, formats and channels.
- Experience managing digital content using a Content Management System and writing for digital audiences.
- Knowledge of search engine optimisation practices and how to apply them to health information content.
- Excellent copywriting, editing and proofreading skills with strong attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to work collaboratively with colleagues, clinicians and people with lived experience.
- Awareness of the importance of equality, diversity and inclusion in health information.
- Self-motivation and the ability to work effectively both independently and as part of a team.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
- We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews are expected to take place in early March, with the first interviews provisionally scheduled for Monday 9 March 2026.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
The essentials …
- Permanent, full-time (part-time considered)
- £32,000 - £35,000 (depending on experience)
- Hybrid working with 2 days per week based in our Bath office
- Expected start date of 26th May 2026
The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a ‘Publishing Platform Lead’ to maintain our established flagship publishing platform the Lyell Collection.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Overall responsibilities / requirements …
To oversee the smooth running of the Society’s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform.
You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society’s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential.
Key accountabilities
Platform maintenance
- Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society’s scholarly book and journal platform.
- Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance.
- Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution.
- Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses.
- Support development of new platform features and assist with implementation and QA.
- Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance.
- Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding.
- Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas.
Third party tools and services
- Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc.
- Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW.
Accessibility
- Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives.
- Check that any changes in XML tagging or online display meet accessibility requirements.
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
What we’re looking for …
We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.
Essential
- Experience with STM publishing platforms (Atypon greatly preferred)
- Strong working knowledge of JATS (and BITS) XML and HTML
- Experience at working with CrossRef and content registration
- Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms.
- Experience in QA testing, issue identification, and reporting to support platform quality and improvement.
- Excellent IT proficiency and full familiarity with the normal range of office/publishing software
- Strong troubleshooting, analytical, and problem-solving skills.
- Skilled in workflow documentation and technical communication.
- Effective facilitator and communicator with both technical and non-technical audiences.
- Organized, deadline-oriented, and able to manage multiple priorities.
- Graduate (or higher) level qualification
Desirable
- Experience with Atypon’s WAT publishing platform experience console
- Experience with Atypon Insights reporting system
- Publishing platform experience
- Multiresolution DOI knowledge
- Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce
- Google Analytics
- Strong project management skills
- Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
- Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
- Ability to update accessibility statements and VPATs.
Person specification
- Excellent interpersonal skills, and a commitment to collaborative working across the Society
- Self-motivated, proactive, with the confidence to act independently and with a flexible approach
- A commitment to personal development and learning
- Ability to work under pressure and to deadlines, prioritising work accordingly
- Positivity and enthusiasm
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#publishing #publishing platform #platform maintenance #journals
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Would you like to join an organisation that is striving for systemic change? We believe it is not enough to reform structures and systems which are foundationally discriminatory. We are calling for a complete overhaul, and for people with lived experience to lead that change.
We are recruiting a Communities & Programmes Officer (London) to help hold and grow our community organising and capacity-building work. As part of our dedicated team, you will have the chance to make a real impact, working closely with our Community & Capacity Building Manager and wider community of organisers, advisors, partners, and community organisations.
You will be supporting a growing number of capacity-building spaces, community partnerships, and political education work, while also having opportunities for leadership development and to shape parts of the work around your own strengths and lived experience.
If you're motivated by social justice and have skills in administration, event or community organising, building relationships, and communicating across diverse audiences, we want to hear from you.
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
As a lived experience and values-led organisation, and diverse team, we are looking for candidates with a:
-
Commitment to upholding the rights of ALL migrants
-
Real vision as to how this can be done in the current political, social and economic climate
-
A commitment to MRN's vision and values
The salary will be £28,860 per year. In addition, MRN contributes up to 6% of salary to pensions.
Closing date for applications: 23.59pm 16 February 2026.
Date for interviews: week commencing 2 March 2026.
We are a charity and campaigning organisation that stands in solidarity with all migrants in their fights for rights and justice.

The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced HR professional with exposure to organisational change, restructuring, or workforce transitions who is looking to play a key role in supporting people through change in a structured, compliant, and people-focused way.
The Role
Job title: People Change Officer
Location: Victoria, London (SW1) / Hybrid – 6 days per month in the office
Contract: Full-time | 35 hours per week | Fixed-term to 30 September 2026 (with potential short extension)
Salary: £37,150 per annum £1,000 London Allowance
Reporting to a People Business Partner, you’ll be responsible for coordinating and supporting organisational change processes, including redeployment and redundancy consultations. You’ll ensure processes are delivered smoothly, professionally, and in line with legislation and best practice.
This is a hands-on role requiring strong administration skills, emotional intelligence, and the ability to balance empathy with professional boundaries.
Key responsibilities will include:
- Supporting managers with employee consultations and conducting one-to-one consultation meetings
- Drafting letters and formal communications relating to organisational change
- Maintaining accurate records across HR systems (including Personio) and spreadsheets
- Providing guidance and support to employees navigating change processes
- Coordinating payroll changes, contract amendments, redeployment updates, and redundancy calculations
- Managing shared inbox queries and responding to change-related questions
- Supporting the planning and scheduling of consultation meetings and feedback sessions
- Maintaining project documentation, action logs, and risk registers
- Monitoring and reporting on progress across change initiatives
- Using AI-powered tools to draft and personalise clear, human-centred communications
- Supporting wider workplace activities during in-office days
The skills you will bring to the role:
- Proven experience in HR coordination, ideally within a change, restructuring, or redundancy context
- Experience supporting organisational change projects, including documentation and communications
- Strong written communication skills and high attention to detail
- Experience supporting payroll processes and contract changes
- Confidence managing multiple priorities and maintaining strict confidentiality
- Experience providing guidance and support to employees
- Familiarity with HR systems (Personio or similar) and reporting tools
- Experience managing shared inboxes or similar workflows
- An interest in, or willingness to use, AI and digital tools to enhance HR processes
Why should you apply?
This is an opportunity to join a values-driven organisation that plays an important role in supporting the education and training workforce across England. You’ll be part of a supportive People team, contributing to meaningful organisational initiatives while developing your experience in change coordination within a well-structured environment.
How to apply
To apply for the position of People Change Officer through TPP Recruitment please send your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £28,000 | Hours: 35 per week
Location: Remote (optional office near Essex)
Contract: Employed | Annual Leave: 25 days + Bank Holidays
Are you a recent graduate passionate about web development and keen to use your skills for good? Join The Country Trust, a national charity helping disadvantaged children access food, farming and the natural world.
As our Graduate Junior Full Stack Web Developer, you’ll help build and maintain Drupal websites integrated with CiviCRM, supporting our fundraising, programmes and communications. You don’t need years of experience, just solid fundamentals, curiosity, and a desire to learn.
Essentials you’ll have:
- A degree (or equivalent) in Computer Science, Web Development, or a related STEM field
- Knowledge of HTML, CSS, JavaScript, PHP and relational databases
- Evidence of personal or academic coding projects
- Strong communication skills and a collaborative mindset
- Enthusiasm for learning and continuous improvement
Desirable skills:
- Drupal or CiviCRM experience
- APIs, modern JS frameworks, Git, Linux, or agile knowledge
We offer:
- Full training and mentorship in Drupal and CiviCRM
- Clear progression opportunities
- A supportive, inclusive, mission-driven team
- Exposure across the organisation and real-world impact
- Remote working with optional access to our central office if within commuting distance
Closing date: Midnight, Monday 2 March
Please apply on our website. Due to our safer recruitment policy, CVs are not accepted
The client requests no contact from agencies or media sales.
Post: Head of Finance
Salary & Band: £43,000 to £52,500
Department: Finance Team
Contract: Permanent
Hours: Full-time, 39 hours per week
Line Manager: Chief Operating Officer
Reports From: Finance Team
Location: Coventry
Applications close: 3 March 2026,Interviews: w/c 16 March
PURPOSE OF ROLE:
The Head of Finance will report to the COO, and work closely with the Senior Leadership team, supporting the Theatre’s strategic objectives and decision-making. The postholder will provide strategic and operational leadership to a small and dedicated finance team and will be responsible for the financial management of the Theatre and its subsidiaries, in alignment with organisational strategic plans and budgets, and in compliance with Charity and Company accounting standards and practices. This role is hands on and works closely with each department.
Key Objectives
- Working with the COO to provide Strategic Management: Budgeting, forecasting, and long-term financial planning.
- Oversee day to day financial operations, leading and managing the Finance team
- Support the COO to ensure regulatory requirements of all statutory bodies are met, especially in relation to charity accounting regulations
- Managing statutory accounts, external audits, and specialist areas like VAT and Theatre Tax Relief.
- Implement efficient and effective Finance reporting to meet the evolving needs of the business, supporting deep dive analysis for the Executive team where required
- Working with the COO, and SLT on risk management
This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time
Responsibilities
Financial Leadership and Strategy
- Lead and deliver the financial strategy for Belgrade Theatre to ensure long term financial sustainability.
- Support the COO in shaping financial planning and risk management.
- Prepare annual budgets, forecasts, and cash flow plans aligned with strategic priorities.
- Provide financial analysis and insight to support organisational decision making and business planning.
- Deputise for the COO when required.
Financial Operations and Systems Optimisation
- Oversee and continuously improve financial processes and systems
- Work with external contractors and internal teams to support integration projects between EPOS, CRM, and accounting systems, reducing manual processing and improving data accuracy.
- Proactively identify opportunities for further automation, system improvements, and app integrations that enhance control, reduce costs, or increase capacity.
- Ensure efficient month-end and year-end processes, including reconciliations, accruals, and reporting.
- Maintain oversight of ledgers, payroll, VAT and banking arrangements.
- Ensure compliance and accuracy in grant and restricted fund accounting.
Reporting and Analysis
- Produce monthly management accounts for the COO and work with the COO to produce quarterly reports for the Finance Committee and Trustee Board meetings.
- Report on performance against budget, forecast, and prior year, including cash flow and balance sheet commentary.
- Provide clear and concise analysis and recommendations to support decision making.
- Oversee preparation of detailed project and grant reports for funders and assist the development team with the financial aspects of fundraising bids.
Governance, Compliance, and Risk
- Manage the audit process, ensuring delivery of compliant and timely statutory accounts in line with Charity SORP and Companies Act requirements.
- Act as key point of contact for external auditors, HMRC, and other regulatory bodies.
- Work with senior colleagues to ensure appropriate financial controls, risk management, and business continuity plans are in place.
- Maintain awareness of developments in charity finance legislation and best practice.
Leadership and Team Development
- Line manage and develop the finance team.
- Provide leadership, guidance, and professional development, building a collaborative and accountable team culture.
- Work closely with colleagues across departments to improve financial literacy and promote robust financial management across the organization
General
- Work at all times within the Theatre’s policies, including but not limited to our Equality, Diversity and Inclusion, Dignity at Work, Environmental, Health and Safety and Code of Conduct for Staff
- Develop a strong understanding of the Belgrade Theatre brand, act as an ambassador for the Theatre in general
- Act as the central point of contact for all staff, partners, local authorities and suppliers in connection with Finance related activities
- Work in line with the Belgrade’s core values of inclusion, collaboration, evolution and authenticity
Undertake any other duties which are consistent with the function and seniority of the role including:
- supporting the Executive in delivery of the strategic aims of the business.
- attending staff meetings and training courses
- supporting Guest Nights and Fundraising events
What We Are Looking For
EXPERIENCE
Essential:
- Significant, proven experience in a senior finance role, including both strategic and hands-on delivery (qualified accountant ACA, ACCA, CIMA).
- Experience working with modern cloud-based accounting systems.
- Proven ability to design and embed effective financial controls and processes.
- Experience producing management accounts, budgets, forecasts, and cash flow reports.
- Experience liaising with auditors and preparing consolidated statutory accounts under Charity SORP.
- Strong financial and analytical skills with excellent attention to detail.
- Ability to work strategically while remaining hands-on in delivery.
- Proactive problem-solver with a track record of delivering system and process improvements.
- Excellent communication and presentation skills; able to explain finance clearly to non-financial colleagues.
- Collaborative, supportive management style with the ability to motivate and develop staff. Experience of leading a small team.
- High level of integrity, professionalism, and resilience, with the ability to work under pressure and manage competing priorities.
- Commitment to the mission and values of Belgrade Theatre.
Desirable:
- Experience in theatre accounting, Theatre Tax Relief (TTR), and the TTR claims process.
- Experience preparing consolidated management and statutory accounts.
- Experience with Access, or similar modern finance tools.
- Familiarity with CRM and EPOS systems and integration projects.
- Experience in VAT for charities, including cultural exemption.
- Experience of working with Funders, e.g. Arts Council England.
- Experience managing through organisational change
Other Information
- The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters
- Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement
- On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK.
- The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work
- Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bar
- Start date: ASAP
- Probationary period: Three months
- Notice period: Four weeks during probation, three months following
- Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime
- Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager
- Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available
- Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 30 days plus 8 Bank Holidays
- Location: This role is based at the Belgrade Theatre in Coventry.
How To Apply
Upload Your Up-To-Date CV
Provide A Cover Letter
Your covering letter should include why are you interested in this post (e.g. what qualities you think you can bring to the job, your relevant skills, any additional information you feel supports your application).
We recommend that you tell us what you can about yourself, with reference to the Job Description & What Are We Looking For sections. Please also include any relevant qualifications or training courses attended.
Your covering letter should be no more than two sides of A4/500 words
Alternatively, we can accept applications in other formats, including voice note or video.
Your video/voice note of no more than five minutes in length.
What Has Attracted You To This Role And Why You Want To Work For The Belgrade Theatre?
"We truly appreciate your interest in joining our team. We reserve the right to close this vacancy early if we receive a sufficient number of applications."
Our Commitment to Equality
The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.
We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.
If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us
with the subject line ‘Application Assistance’. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.
If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
Please complete our monitoring form via this link: Diversity and Equal Opportunities form.
“At the Belgrade Theatre, we are dedicated to creating an environment where everyone has equal opportunity to thrive andcontribute to telling powerful, diverse stories that reflect us as a vibrant community.”
Winner of Best New Play at the UK Theatre Awards and nominated for Best Production at the Black British Theatre Awards.









