Head of Trading

Wickford with visits to sites across Essex

Full Time

£35,000- £40,000

1 year contract 

The successful applicant will be pivotal in working with the Director of Income Generation to continuously improve our Trading Department and raise vital income for our hospices.

At Havens Hospices we care for children, young people and adults with complex or incurable conditions. We aim to make the journey – and that of their families – as comfortable as possible, creating special memories along the way. Although you may not be giving direct care to our families, your contribution will have direct effect on our care services.

The main responsibilities for this role include:

• To lead the charity’s full retail operation including existing portfolio of shops and e-commerce staff, supporters and volunteers
• To set daily, weekly, monthly and annual sales targets for all trading income streams in conjunction with Director of Income Generation and to ensure the Trading team are supported to meet those targets.
• To undertake legal process for obtaining or departing premises including lease agreements, arranging work needed, and seeking out most competitive costs.
• Reporting sales actuals from all channels on a weekly basis with takings breakdown.
• To line manage the Operations Manager, Area Managers & the shops and ecommerce teams ensuring they feel motivated and connected to the cause
• To support the achievement of annual e-commerce sales targets through selecting, photographing and listing items and ensuring the appropriate allocation of team resource to achieve annual growth in sales levels.

Candidates will have proven experience and skills in:

• Preferably educated to degree level or equivalent but consideration will also be given to applicants who can demonstrate qualification by relevant experience
• IT skills including Microsoft Excel, Word & Outlook
• EPOS skills/experience
• Proven retail experience
• Competence with all aspects of online selling i.e., eBay
• Proven team leadership skills with the ability to manage and motivate the retail team to reach and exceed set targets
• Car owner with full driving licence.

In return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

Llamau is daring to imagine a world without homelessness – will you help us to create it?

Llamau’s mission is to end youth homelessness and homelessness for women in Wales. It’s a big ambition and to some people it might seem impossible, but we know that if we all work together, homelessness genuinely doesn’t have to exist.

We’re looking for a passionate, talented and experienced person join Team Llamau and develop, motivate and lead our skilled Income Generation and Fundraising Teams.

You’ll be an excellent relationship builder with a proven track record in developing and meeting income generation targets. You will have demonstrable experience of working in a senior role and in supporting and motivating your teams to deliver the charity’s income generation and communications strategies.

You’ll be working alongside passionate and supportive colleagues in a rewarding environment, where you’ll be making a huge contribution to creating a Wales without homelessness, every single day. 

Reference: SFC07

Location: Head Office, Cardiff

Working hours: Full Time working hours are 37 hours per week.  This will include some evenings and weekends for which TOIL will be given. Please note that flexibility is required to work outside these hours in order to fulfil the responsibilities of the post.

On Call: Participation in Llamau’s office buildings On Call rota

Salary: Circa £50,000 depending on experience

Contract: Full Time, Permanent 

Please submit your completed application by midday on 8th March 2021.

Director of Business Development

Are you ready to make a difference to the organisation that makes a difference [to the early education of children]?

We have an exciting opportunity for a Director of Business Development.  An outstanding leader, you will develop and manage the sales and marketing strategy for Membership, Products and Services for a national charity and membership association. This is a fantastic opportunity to further develop your leadership skills working as part of a senior management team. 

The successful candidate will have the passion to:

• Serve members and drive success
• Grow membership and develop the work of the charity
• Influence government policy and work collaboratively across the sector

Position: Director of Business Development

Location: Huddersfield (with some flexibility for home working)

Hours: Full time, 37 hours per week

Salary: Circa 50k

Duration: Permanent

Benefits: Include 32 days paid holiday (rising to 34 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Private Medical Insurance, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: Monday 15th March 2021

The Role

The Director of Business Development will direct and lead the membership, sales, marketing and corporate partnerships teams to achieve short, medium and long-term aims and objectives of the charity.

You will provide clear leadership to the team, enabling and empowering them to develop and initiate services which deliver annual income generation and surplus targets.

Role specific responsibilities include:

• Develop and deliver a sales and marketing strategy for membership, products and services
• Develop and deliver strategic partnerships with commercial organisations to enhance the member benefits and generate income
• Ensure effective development and delivery of key account management strategy
• Support the policy team in gathering sector intelligence across 3 nations to support the policy agenda
• Lead the development and delivery of services to International members/organisations
• Identify new opportunities and develop bids and tenders to generate income
• Deputise for the Chief Executive at events and meetings as appropriate

About You

As Director of Business Development, you will be educated to degree level or equivalent experience. You will demonstrate strong commercial and leadership skills and be able to plan and deliver at a strategic level.

You will have experience of:

• Working at a senior managerial level, to include strategy formulation and business planning, budget management, team leadership and management in a multi-disciplinary role and managing a demand-led workload
• Sourcing, developing and submitting bids for funding from a variety of sources

In order to fulfil this role, you will have a driving licence and access to a car for work purposes.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association predominantly for nurseries. They work in partnership with local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Director, Director of Business Development, Business Development, Membership, Membership Services, Director of Sales, Director of Marketing, Marketing, Corporate Partnerships, Income Generation, Director of Income Generation, Policy, Policy Development, Bid, Operations Director, Operations. 

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

The Association of Directors of Adults Social Services is the membership charity for current and former directors of adult care or social services.  You can learn more about who we are and what we do on our website.

We need someone to support our work by developing sustainable revenue using our existing ways of working with sympathic commercial partners and by innovating.

You will bring your expertise in commercialising charity assets, credibility, great networking skills, and the vision to find and develop new revenue generating opportunities.

Reward

This is a reward driven role, so much of your payment will depend on the value of the partnerships you secure, as well as how self-supporting you choose to be. Currently structured as a freelancer role with a monthly retainer and annual commission. We anticipate a remuneration package within the £50,000 to £80,000 range. You will be able to work flexibly alongside a brilliant, talented and committed team. There is a lot of scope to develop the role.

Responding to this invitation:

Please forward a copy of your latest CV with a covering letter of no more than two sides outlining your suitability for this role.  Following this if appropriate we can meet with you to develop your proposal and a remuneration model further.

Director of Policy and Communications 

We have an exciting opportunity for a Policy and Communications professional to work at Director level in a strategic role for a national charity and membership association. An outstanding leader, you will develop and manage the internal and external communications strategy, leading on policy and media relations for the whole of the UK. This is a fantastic opportunity to further develop your leadership skills working as part of a senior management team.

Position: Director of Policy and Communications 

Location: Huddersfield (with some flexibility for home working) 

Hours: Full time, 37 hours per week

Salary: Circa 50k 

Duration: Permanent 

Benefits: Include 32 days paid holiday (rising to 34 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Private Medical Insurance, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns 

Closing Date: Monday 15th March 2021 

The Role

Successful candidates will have experience of working in a rapidly changing landscape and will be looking to further develop their skills in a strategic leadership and management role.  As Director of Policy and Communications you will develop and manage external relationships with strategic Government contacts, policy advisors, wider membership and the media. You will provide clear leadership to the team, enabling and empowering them to deliver the team’s and the organisation’s objectives.

Role specific responsibilities include: 

• Develop and deliver effective policy and public affairs and media relations strategy 

• Develop and deliver effective internal and external communications relating to policy 

• Develop and manage internal communications strategy 

• Ensure effective communication of policy messages to the wider sector and media 

• Advise the Chief Executive and senior management team on regional and national developments, policies and strategies relating to the childcare sector; and relevant legislative and regulatory changes 

• Develop and deliver strategic campaigns and events 

• Working closely with the senior management team, identify new opportunities and support the development of bids and tenders to generate income 

About You 

As Director of Policy and Communications, you will be educated to degree level or equivalent. You will demonstrate strong leadership skills and be able to plan and deliver at a strategic level.

You will have experience of: 

• Working at leadership level within the public policy environment, operating at senior level to include Policy and public relations, managing a demand-led workload, budget management, team leadership and management 

• Working within a policy and public relations environment 

• Policy formulation and strategy development 

• Liaising with government bodies, politicians and other agencies 

• Developing and delivering communications strategies 

In order to fulfil this role, you will have a driving licence and access to a car for work purposes. 

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. 

About the Organisation 

The organisation is a national charity and membership association predominantly for nurseries. They work in partnership with local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. 

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. 

You may have experience in areas such as Director, Membership, Membership Services, Income Generation, Policy, Policy Development, Bid, Communications, Public sector. 

We are looking for a New Business Development Manager to develop new streams of income to allow us to support our patients and their loved ones.

Ashgate Hospicecare is an independent registered charity that provides specialist care and support for adults and their families in North Derbyshire.  We’re passionate about all our people which is why nearly 90% of our staff and volunteers would recommend us as a place to work. As a valued member of the team, you will also have a wide range of training and development available to support your own personal, professional development, opening doors to new career pathways.

The post of New Business Development Manager (NBDM)  will be responsible for the research, planning, management, delivery and evaluation of new income generating initiatives across any area of the Hospice. The NBDM will work with a range of senior personnel across the organisation to identify potential new sources of income. This will be followed by the execution of a range of project management disciplines designed to prioritise, research and analyse potential projects working closely with relevant managers. Once such analysis has been completed the NBDM will work with a narrower field of candidate projects and will identify roll out resources required. Once funding, internal or external, is secured the NBDM will work to help develop the project to full delivery. 

The successful candidate will be an experienced project manager with:

• A proven and successful track record of setting-up and delivering complicated projects.
• Excellent organisational skills and the ability to use resources and people to meet deadlines.
• Strong relationship and interpersonal skills to motivate in leading the delivery of this work.
• A passion and commitment to working in co-production with all the project stakeholders and to supporting the patients of Ashgate Hospicecare

The demand for Ashgate Hospicecare’s services has never been greater and the organisation is seeking to increase the level of support it can deliver to its community. To do this it needs to develop new streams of income which will allow it a secure and stable financial future and this role will play a pivotal role in the delivery of such an outcome.

Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.

Any candidate who identifies themselves as disabled, will be shortlisted if they meet the essential criteria for the role.  Essential criteria can be found in the Job Description & Person Specification for the role

If you are shortlisted for interview you will usually receive an invitation a minimum of 48 hours before the day of the interview.  If you have received no response within 2 weeks of the closing date, your application will have been unsuccessful on this occasion.

If successful you will be required to have a DBS check of the appropriate level carried as part of the conditional pre employment checks. For more information please refer to the Candidate Assist notes.

About GiveDirectly 

GiveDirectly aims to reshape international giving -  and millions of lives - by enabling donors to provide capital grants directly to some of the world’s poorest people. GiveDirectly’s cash transfers stand on the shoulders of giants, backed by hundreds of high quality research studies that have documented the myriad positive impacts of cash on peoples’ lives. 

GiveDirectly has been at the forefront of this evidence generation effort since we launched a decade ago. Fifteen randomized controlled trials (RCTs) of GiveDirectly’s programs are either ongoing or completed. These have covered diverse, cutting edge research questions including: the macro impact of transfers on local economies, the impact of a universal basic income, and establishing cash as a benchmark that traditional, ‘in kind’ aid interventions should beat in order to be considered cost-effective. We are increasingly seeking to integrate qualitative and quantitative approaches within individual studies to better understand how and why change happens.

These studies do not just sit on dusty shelves -- since 2018, GiveDirectly RCTs have been covered in top media outlets including: Washington Post (twice), New York Times, The Economist, Vox (several times over), Quartz,  NPR (twice), DevEx, Fast Company, Axios and Wired. Delivering and disseminating research studies have become a core part of GiveDirectly’s value proposition to donors, and central to our ability to raise the revenue that enables people living in poverty to transform their own lives.

Cash transfers are at a potential inflection point: COVID-19 has amplified the challenges of bulkier in-kind aid models, and governments are deploying cash as their most common tool of assistance to vulnerable populations. This brings new research challenges and opportunities. How do we combine existing research knowledge with recent data to design high-impact programs in a new humanitarian context? How do we evaluate the impact of those programs when in-person data collection is not possible? 

GiveDirectly currently operates in multiple African countries: DRC, Kenya, Liberia, Malawi, Morocco, Rwanda, Togo and Uganda. We have also delivered disaster response programs in the United States and the Bahamas.

About the role

We are seeking a versatile individual who can lead our research function through our next phase of growth: overseeing high quality academic research studies (e.g. managing 11 ongoing RCTs), equipping our team to design evidence-informed programs (e.g. synthesizing existing research on nutrition impacts of different cash designs), and setting the research agenda for the coming years (e.g. what are the highest priority questions to answer?). 

This role requires a dynamic leader, who is animated by both the practical problem-solving needed to drive research excellence (e.g. how do we deliver robust impact research at high speed in a humanitarian setting?), and the research uptake challenge of leveraging the evidence base to maximize program impact and grow the global cash movement. 

Our team is passionate about shifting the status quo with respect to how and by whom decisions are made in the aid space. We believe elevating recipient choice is critical, as are demonstrably committing to transparency around metrics and evidence. We are looking for applicants who are deeply aligned with these objectives, and energized by the prospect of building an organization that advances them.

Reports to: Managing Director

Responsibilities:

• Research oversight

• Ensure excellence across all external GD research studies (most of which are RCTs) through proactive project and stakeholder management across academics, research delivery partners, GD Field Operations, Field Technology and Revenue teams and funding partners.

• Support the GD Field Operations teams to design and deliver robust internal (non-experimental) monitoring and evaluation of a wide range of projects, leveraging GD’s extensive routine data collection through SMS, USSD and phone surveys.

• Program and research design

• • Drive evidence-informed program design within GD by synthesizing existing data and evidence in accessible formats and championing research uptake during the program design process

  • Partner with Revenue and Field teams to design programs that are operationally feasible, evidence-driven and meet donor requirements, thoughtfully assessing the trade-offs required

  • Design new research studies -- always in partnership with GD teams, and often in partnership with external academics

  • Develop a deep understanding of the impact of research design choices on the work of GD Field Operations and Field Technology teams, and use that knowledge to design research studies that thoughtfully negotiate the trade-offs between multiple priorities.

• Fundraising

  • Equip GD’s Revenue teams (e.g. Partnerships, Communications, Growth) with high-quality, accessible tools (e.g. cash evidence summaries by topic / domain) that enable them to:

    • Communicate clearly with external audiences about the prevalence of cash programs and the impact of cash transfers, ensuring GD’s reputation for honest communication about evidence is maintained

    • Write funding bids that are informed by the latest evidence about cash transfers without needing to seek bespoke advice

    • Maximize the reach and impact of GD research publications by communicating externally about results, and synthesizing findings so others on the team can do so (e.g. summary notes, slide decks)

  • Enable high-quality donor reporting by providing timely progress updates on research studies 

• Research strategy

• Develop GiveDirectly’s research strategy for the next 3 years. Establish the high priority research questions GD studies should seek to answer, integrating the perspectives of GD Field Operations and Revenue teams, and looking for new ways to advance our understanding of recipient perspectives (e.g. priorities and preferences)

• Develop guidelines for how to assemble study teams that reflect a diversity of characteristics, perspectives and expertise

Core competencies and experiences

• Understanding of the lives of people living in poverty - learned or lived experience of the reality of poverty -- this could be extreme absolute poverty or relative poverty in a higher income country

• Communication - be equally comfortable having a technical conversation with an academic as you are describing a study in straightforward terms to a donor who has zero context. Expertise in communicating about research in a clear and compelling manner with a range of internal and external audiences -- both verbally and in writing -- is crucial in this role.

• Quantitative research expertise - 3+ years experience of designing, undertaking or overseeing experimental / quasi-experimental research studies (e.g. RCT, RDD, PSM designs) is essential; experience of cognitive testing survey questions, survey design and analysis, developing power calculations, and quality-assuring quantitative research designs would all be helpful

• Qualitative research expertise - experience of qualitative research design (e.g. sampling), interview guide development, undertaking interviews / FGDs, qualitative analysis, integration of qual and quant in design and analysis

• Research stakeholder management - speak the language of external researchers (primarily academic economists), understand the norms and incentives of academic researchers, experience of influencing research decisions that are made by consensus rather than contract, experience of project managing organizations / individuals to deliver research on time and to budget, experience of overcoming unexpected roadblocks that derail research projects

• Project management - experience of keeping multiple large-scale projects on track, proactively managing risks and stakeholder communications, maintaining project tracking systems 

• Strategic planning and strong execution - ability to seamlessly navigate between big-picture strategy and day-to-day operational decisions, ability to navigate through ambiguity

• Alignment with GiveDirectly Values:

• Recipients first.

We prioritize recipient preferences over those of donors or ourselves.

We do not impose our preferences, or judgments, on the beneficiaries; instead we respect and empower them to make their own choices, elevating their voices in the global aid debate. This value is core to GiveDirectly’s identity as the first organization exclusively devoted to putting the poor in control of how aid money is spent. It comes at a potential cost, as it means that neither we nor donors get to set priorities (and we may even lose some “efficiency” in providing this option).

• Team next.

We do what’s best for organizational - not individual - success.

This is a team sport, where we will succeed (or fail) together. The best players are not those with the best individual statistics, but those with biggest impact on our overall performance. We avoid territoriality, self-promotion, and I’m above this attitudes.

• Be proactively candid.

We say what we believe, and are honest in sharing information.

Having confidence that other people are telling us what they truly believe, without gloss or omission, is critical to effective communication and to our ability to learn and grow from feedback. We owe it to each other - and our donors - to instill this confidence even though giving and receiving information candidly are unusual in both professional and social life, and can be very uncomfortable.

• Create positive energy

We strive to be a source - not drain - of energy for our colleagues.

Our work is hard, practically and emotionally, and we cannot overemphasize the importance of maintaining a positive attitude, enjoying the company of our colleagues, and not taking ourselves too seriously.  In doing so, we aspire to generate energy and excitement amongst our colleagues in pursuing our mission. This should not preclude candor, and we aspire to achieve both.

• Think rigorously; act quickly.

We are intellectually rigorous with a drive towards action - not debate.

We reason from first principles, grounding our decisions in objective claims about the world, rather than hard-to-disprove assertions or hierarchy. We aim to brainstorm inclusively and respectfully, but critically self-vet ideas we put forward, so as to ensure productive and prudent decision making.

Demanding this level of rigor forces us to think harder about decisions and our assumptions than we otherwise might. This is a real cost. It can be taken too far: it is possible to overthink decisions, and we avoid debate for the sake of debate.  We are not here to philosophize or ensure consensus. We decide and act quickly, avoiding getting bogged down in debates.

• Accept reality. Propose solutions.

We do not dwell on problems. We work actively to create solutions.

There will always be an endless list of things to improve. We focus on the things that can be changed; find the most important of those things, and propose actionable answers. We do not allow “problems” to weigh us down and be a source of negativity.  We are forward looking, which we believe not only leads to better team outcomes, but also creates a more enjoyable, energizing environment for all.

• Be productively ambitious.

We take the risks to pursue industry-changing success, not incremental progress.

We seek step-change improvements at all levels, and are willing to make big-bets; we do not accept complacency nor do we simply optimize existing processes. In doing so, we allow ourselves to dream big with a belief that perceived constraints are merely opportunities for creativity.

Such ambition not only requires hard work (i.e., this is not a 9-5 job), but also a willingness to accept and learn from temporary setbacks and failures.  In accepting these failures, we’re conscious to not point fingers, nor obsess over “mistakes” made.

• Know yourself and grow.

We recognize and accept our imperfections with a focus on growth.

We are an organization of exceptional people and trust in each other’s abilities, yet we recognize that none of us is perfect. We strive to maintain an accurate understanding of our individual and institutional strengths and weaknesses, in order to position ourselves to maximize our chances of success.

At the same time, we seek personal growth for ourselves and our teammates. Feedback is given with a spirit of helpfulness; and sought out with a desire to learn.

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all.  GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

We are looking for a dynamic individual to join our team as Scheme Director to lead and develop Home-Start Lambeth.

Home-Start Lambeth improves the life chances of some of London’s most vulnerable children by supporting their parents to meet their needs. We offer support, friendship and practical help to families with young children who are struggling to cope. We train volunteers and match them with a local family. We also offer specialist support for women who have experienced Domestic Abuse. 

The Scheme Director will lead on the development and implementation of income generation and and service development strategies, as well as being responsible for the day to day running of the charity ensuring all legal obligations are met.

To apply for this position please read over the job description and person specification and return the application form and diversity form.

**Closing date extended to 9am Monday 15th March**

Income Generation Manager

Contract type: Permanent

Hours: Part time - 30 hours per week

Salary: £35,134 to £39,804 pro rata

Locations: Flexible

Start Date: Immediate Start

Connection Support is excited to announce a new post being created to implement our charity’s latest strategy to generate and diversify its income. We are looking for someone to bring enthusiasm, professionalism, personable and persuasive communication both in person and writing to the process of establishing a distinct, charity focussed fundraising strategy to generate supplementary income through grants, individual givers, events and other means, during this very exciting time for us.

From a fundraising/charity background, you have experience and a proven track record of fundraising from individual and company donors and grant making organisations and can facilitate people to plan and work together so that income generation targets are achieved.

You will be part of our senior management team working together to help us to reach more vulnerable people and make a greater difference to peoples lives.

Put simply, it’s about making a difference. A real difference.

The full Job Description and Person specification is available on our website.

Job Summary

RCS is a creative and innovative organisation with the ability to be flexible and address the needs of the community as each opportunity arises. The Role of the Director of RCS Ltd is simply to keep the organisation financially viable and raise additional funding of a minimum of £500,000 over the year in order to support a fast paced business which is making an extraordinary impact every day on the lives of those most vulnerable within our community. Is that easy? No, it’s really tough and what's more, you'll need to be an excellent addition to our Senior Leadership Team, work really hard, be organised, have fun every day, be partial to the odd slice of cake and make a great cup of tea.

The Person

We're looking for an ambitious, entrepreneurial and high performing leader who just isn't satisfied with the status quo. You will inspire everyone, all the time, at every moment, so you can achieve the growth we need to fulfil our key performance targets. You will be a creative and innovative leader with energy and vision. You will have at least five years of experience as a Senior Leader in Community Development or Community Education with experience in tender bid writing and or fundraising. We care more about aptitude and attitude than perfect experience.

Whatever sector you come from, you will be a self-assured Manager who can project credibility and confidence to a wide range of stakeholders and strategically lead talented colleagues to deliver outstanding performance. You will maintain that approach when things are going well and when we’re falling behind to drive forward the team to achieve. You will have an enthusiasm and passion for our aims and objectives and relish being accountable for driving innovation and identifying opportunities to diversify and grow our income.  You must care about the budget but are savvy enough to know that sometimes the bottom line isn't everything. You thrive in fast paced challenging environments, will not be down trodden by the effects of COVID-19 and able to maintain a positive outlook of how the organisation will go forward. Here is what you will bring to RCS:

• Proven leadership experience that has led to tangible outcomes
• The ability to connect the dots between income streams, projects that need funding including key people internally and outside of RCS
• A deep understanding and proven track record with both tenders and grant application processes 
• Innovative and creative forward thinking approach to income generation
• Attentiveness, empathy, and the ability to learn and grow while developing and growing others
• A willingness from the outset to establish clear direction and to provide constructive feedback to the team, providing clear management of resources and support for all sectors of the business
• Exceptional communication capabilities, including the ability to present to a wide range of stakeholders and team members
• Support the Gateway Multi Academy Trust to fulfil its strategic aims in supporting those most vulnerable within its school community

Overall purpose:

To plan, organise, lead and grow the services supplied through RCS; Little Sunlight’s Nursery, Building Better Opportunities Alliance project, Connect4summer, Connect4community Pantries, Community Education programme, Employment and Well-being projects to include:

• Applying for funding
• Monitoring progress against Key Performance Indicators (KPIs)
• Reporting outcomes to funders
• Leading and motivating the Team to achieve growth and outstanding outcomes

Your key responsibilities include:

• Provide leadership and vision in support of the implementation and delivery of our services
• Creation of a fundraising and income generation strategy, to reach agreed targets
• Creation and delivery of a diversified range of income streams to achieve long term, sustainable income growth
• Take an innovative and creative approach to develop and establish new services with funding models and income streams
• Have clear and compelling, insight-led business cases for new diversified areas of business together with a range of income streams to support the new direction
• Build on our culture of innovation that also values, enhances and builds on RCS proven track record of delivery services
• Inspire, lead and monitor the performance of an award winning team and ensure the necessary skills, knowledge, flexibility, motivation and tools are provided, so they are supported, on target, valued and goal driven
• Contribute to the Senior Leadership Team of the Gateway Multi Academy Trust to ensure we achieve our ambitious goals and contribute to setting and implementing our new strategy
• Represent the organisation as an ambassador in a knowledgeable and professional manner to stakeholders, funders, partners and to the public to establish effective relationships with them
• Ensure best practice monitoring and evaluation of all services, including monitoring of KPIs and production of creative evaluation products for funders to illustrate the success of delivery
• Identify, assess and prioritise risks that may inhibit RCS’s ability to achieve income targets, or affect our brand or reputation

The post holder will also;

• Undertake any additional and ad hoc tasks as required
• Participate in team meetings and other meetings as required
• Monitor and evaluate activities and provide written reports
• Represent RCS and The Gateway Multi Academy Trusts at external events in a professional manner
• Work within an equal opportunities framework
• Comply at all times with The Gateway Multi Academy Trusts Health and Safety policy
• Adhere to all the Gateway Multi Academy Trusts policies, procedures and working
• Ensure all records are held in compliance with the Data Protection Act

Individuals have a responsibility to promote and safeguard the welfare of children and

young person’s that they are responsible for, or come into contact with.

Please note that the responsibilities listed are not exhaustive and this Job Description may be subject to change as the role evolves over time.

We are a professional membership body and charity for healthcare professionals that focuses on women’s health. We are looking to diversify our income portfolio. We are investing in this exciting new role of Head of Income Generation to help us become more commercially successful and entrepreneurial.

The role is offered as a 4 day a week, two-year fixed term contract, but if our income increases across the period of the role we’d be seeking to continue to fund the role. The role ideally starts on 5 April 2021 but we can be flexible for right candidate. 

About you

We are looking for an exceptional, experienced and proven income generator and relationship builder who can work collaboratively across the organisation to help us build on our foundations. You will be a great communicator that can bring stakeholders with you, both internally and externally. The role is new and come with the opportunity to hit the ground running and make your mark.

Our three income generation areas are:

• sales of products and services
• bids to statutory or grant/foundation organisations
• commercial partnerships.

Ideally you will have experience of all three, but applications from those with a combination of experience of these areas and transferable skills are welcome.

The majority of our any new products and services will be digital. We have a Head of Digital in place, but we are looking for the Head of Income Generation to have a good understand digital development and delivery.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are also happy to consider requests for flexible working.

How to apply

Please see the attached job description. You can also visit our website jobs page (link below). The deadline is 10am on Monday 8 March. 

Interviews will take place virtually on Thursday 18 or Friday 19 March in the afternoon. With a second interview taking place on the afternoon of Wednesday 24 March.

No agencies please.

You will be an experienced grantmaker willing and able to be very hands on, as is necessary in a small organisation, alongside operating strategically working with the talented leadership team. You will be used to balancing the big picture and collegiate leadership with operational involvement and detail, and be committed to ensuring the grants and impact team works collaboratively across the charity.

Responsible to 

Chief Executive

Direct Reports

Immediately responsible for the interim Grants Manager (and Grants and Partnerships Officer when she returns from maternity leave in autumn 2021). In due course the department and responsibilities may grow in line with organisational growth and priorities.

Working Hours and Contract

This is a permanent role. Depending on experience, we will consider flexible arrangements including part time, flexible hours, and some home working beyond the current pandemic arrangements.

Salary

c. £55,000 pa (depending on experience)

Location

Central London, home working currently (February 2021)

RESPONSIBILITIES

Grants and Impact

• Oversee all of the Foundation’s grant-making programmes and policies.
• Develop and refine our new grants assessment and decision processes.
• Design and deliver new funding and organisation support programmes, responding to research and insight and the changing context.
• Commission, monitor and share relevant research to support our grants and impact activities, in consultation with colleagues.
• Develop a suite of non-funding offerings for grantees and the sight loss sector, ensuring that the Vision Foundation becomes an exemplar “Funder Plus” Foundation – offering capacity building, shared learning, convening, and a shared platform for the voices of grantees and their beneficiaries.
• Ensure grants and impact data is properly recorded and analysed to grow our organisational knowledge and expertise and ensure we continually improve our own impact.
• Design, develop and deliver appropriate impact monitoring and evaluation processes.
• Ensure that our learnings through grants evaluation are captured, distilled, and shared to drive our own activities and promote best practice across the sector.
• Continuously analyse risks, potential, changes in environment and voluntary sector politics; and use to inform plans.
• Lead on shaping our policy and influencing, advocacy and campaigns contribution based on research and insight, working closely with the CEO and Head of Communications.
• Explore strategic partnerships and co-funding and regranting opportunities with other funders/sight loss organisations.

Leadership and management

• Work closely and collegiately as a member of the Executive Leadership Team leading and setting the strategic direction for the charity.
• Work in partnership with other members of the Executive Leadership Team to embed a high performing, motivated, collaborative, creative and dynamic culture within Vision Foundation – and seek opportunities to celebrate success.
• Provide management, leadership and support to the Grants Manager (and Grants and Partnerships Officer when she returns from maternity leave), and 5 develop and manage new roles as appropriate, including internships and voluntary placements as the organisation grows.
• Establish, with senior colleagues across the Foundation, appropriate and proportionate performance targets demonstrating commitment to continuous improvement and innovation.
• Provide comprehensive monthly performance reports to the Chief Executive and Executive Leadership Team.

Cross-team working

• Work with the Director of Development to develop income generating products and propositions to take out to fundraising audiences.
• Support income generation at the Foundation by helping to cultivate new donors and steward existing donors; including attending and presenting at funder meetings, sourcing case studies, delivering and translating impact data into everyday language fit for a fundraising audience.
• Work in collaboration with the Director of Development and the Head of Communications to design and deliver impact reporting for our funders and the wider sector.
• Work closely with senior fundraising and communications leads to support activities in both these departments in service of growth and greater impact.
• With the Head of Communications, manage and empower our network of blind and partially sighted advisors.
• Work with the Director of Finance and Resources to ensure grants and impact financial commitments and deployments are tracked, reported and reconciled.

Relationship management

• Ensure positive and productive relationship management with grantees and former member charities and sector colleagues.
• Create strong links and networks with other funders and voluntary, community and public sector bodies, seeking opportunities for partnerships to realise broader benefits through collaboration.
• Represent the Foundation at external events and forums, building the Foundation’s profile.
• Work with the Association of Charitable Foundations and London Funders and others to ensure that we are visible and adhering to and leading best practice.

Governance

• Attend Board and Committee meetings as required and contribute comprehensive quarterly performance reports to the Trustee Board.
• Ensure that the Trustee Board and any other senior volunteers and advisors are effectively served by the Executive Team, and that their expertise is used to support our development and delivery.
• Develop and support the Grants and Impact Advisory Committee to ensure it is efficient and effective and adds value to the grants and impact operation, including preparation of Committee meeting papers.
• Ensure positive and productive relationship management with Grants and Impact Advisory Committee members.
• Oversee programme expenditure to ensure compliance and accordance with budgets.
• Ensure our grants processes incorporate appropriate due diligence and scrutiny to ensure we are a responsible grantmaker.
• Support the wider ambitions of the Vision Foundation to become an inclusive and empowering employer, including the development of voluntary and paid employment placements across the business including our retail arm.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as the Vision Foundation develops. The post holder may be required to undertake other duties as may be reasonably required from time to time.

PERSON SPECIFICATION

Experience

• Extensive experience of grant-making or a comparable environment at a senior level, with a strong understanding of wider funding mechanisms in the charity sector (essential)
• Understanding and (ideally) experience of shaping and delivering capacitybuilding support to charities (essential)
• Experience of commissioning and overseeing research, and using the results to inform decision-making (essential)
• Experience of policy, advocacy or campaign work (desirable)
• Experience and understanding of the financial and capacity challenges facing London’s voluntary and community sector, and of large and small organisations and community groups working for social change (essential)
• Knowledge of the sight loss sector in London (desirable)
• Experience of negotiating and securing funding towards major projects and/or contracts or funding agreements (desirable)
• Ability to manage high volumes of varied work and operate to tight deadlines (essential)
• Experience of leadership within an organisation which is seeking to build transformational growth; including responsibilities as part of a Senior Leadership Team and reporting at Board level (essential)
• Experience of leading and line managing others to develop and grow, and building and maintaining a high performing team culture (essential)
• Experience of building relationships, and influence, with a diverse range of internal and external stakeholders (essential)

Personal Qualities

• Intelligence, enthusiasm and resilience
• Ambitious for the organisation, able to balance creativity with practicality
• An understanding of and commitment to London’s sight loss community. An excellent communicator, able to present complex information clearly in oral and written form, and to inspire and enthuse others
• Excellent organisation and planning skills
• Ability to understand and interpret numerical information at pace, including budgets, financial reports, monitoring and evaluation data, and impact reports
• Ability to assess and balance risk and opportunity
• Comfortable with complexity and ambiguity
• Highly developed skills of diplomacy and engagement, and with a practical and accessible manner
• Emotional intelligence and excellent listening skills
• A team player, committed to working collegiately and supportively with others
• Highly committed to equal opportunities and inclusion

How to Apply

Please submit your CV and a supporting statement.

• 1st interviews: week beginning 15 March
• 2nd interviews & informal meetings with colleagues: week beginning 22 March 2021. There is also likely to be an exercise at second stage.

The decade ahead will be critical for nature and therefore for the wellbeing of society. Plantlife is looking for an ambitious and influential person to lead our fundraising and marketing activity as a member of the Senior Management Team. You will be responsible for a range of activities spanning engagement with our superb supporters through to re-invigorating our commercial arm. You will have demonstrable success in growing income from areas as broad as individual giving to consultancy, grants, trusts, funds and legacies, and you’ll be marketing Plantlife to wide and diverse audiences. You’ll have a great team to work with and stretching targets to aim for.

Plantlife has a new and ambitious strategy that you will help lead and deliver.

If you want to be the person that can make a difference, with the required individual skills combined with a team approach to achieving success, Plantlife is the place for you. We would love to hear from you.

This is a full-time post.  The location is flexible, however, a weekly presence at our HQ in Salisbury (Covid pemitting) is expected. The role will require frequent travel across the UK to meet supporters and visit other Plantlife locations.  We work normal office hours (9-5, Monday to Friday), although this role will also require some weekend and evening working.

The closing date for applications is Sunday 7 March at 12.00 midnight.  Interview date: 15th March online.