Donor audit manager jobs
Are you looking for a role where your accuracy and care help make every donation count?
We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.
Key Responsibilities:
- Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
- Allocate restricted income in line with supporters’ wishes and organisational guidelines
- Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
- Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
- Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
- Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
- Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
- Support the wider Supporter Care and Fundraising teams through integrated working and shared learning
About You:
- Skilled in using databases, with proven accuracy in data entry and financial processing
- Experienced in financial or donation processing systems, with strong understanding of related procedures
- Confident problem solver with strong analytical and organisational abilities
- Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
- Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
- Able to prioritise your workload effectively, work independently, and contribute positively within a team
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.
Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.
The client requests no contact from agencies or media sales.
Thank you!
About Us
Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.
Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.
The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.
The Role
To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.
You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.
Key Responsibilities include (but not limited to – see Job Description for further information)
- Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
- Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
- Provide administrative and logistical support for Doctors and Nursing Student placements
- Develop and maintain efficient systems and processes for executive administration
The ideal candidate will have:
- Minimum 3 years’ experience in a similar role ideally in a charity
- Strong written and verbal communication
- Professional and confident interpersonal manner
- Ability to draft high-quality correspondence and reports
- Experience in formal minute-taking and senior board level
What we Offer
In addition to working for a meaningful cause, we provide:
✔️ Company pension (NHS pension retained if transferring from NHS)
✔️Continuous service recognised service if transferring from NHS
✔️ Health & wellbeing programme
✔️ Employee Assistance Programme
✔️ DSE equipment & uniforms provided
✔️ Generous holiday allowance
✔️ Career development opportunities
✔️ Blue Light Card membership
Join Our Team
Apply today and be part of a dedicated team providing vital hospice care to the community
Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds
For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.
Interviews will take place week commencing 10 November 2025.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
Apply now and make a difference!
Please include a cover letter along with your CV outlining your motivation for applying and how you meet the requirements in the job description
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a creative, driven, compassionate, Communications Lead to develop, lead, and implement an integrated communications strategy that supports our ambition to double the number of adults learning to read with Read Easy UK by the end of our current strategy.
As a strong communications generalist, with strategic and operational expertise, the Communications Lead will work closely with employees, volunteers and other key stakeholders to strengthen the charity’s national brand and position. This role covers all aspects of communications including media relations, digital communications, brand communications, stakeholder and internal communications.
The post holder will shape and deliver communications activity that inspires, informs, and engages our key audiences, including volunteers, potential Readers, funders, the media, and partners across the UK.
The successful candidate will be strategic and agile and will enjoy shaping strategy alongside delivering communications activity. This is a standalone role, leading and delivering internal and external communications for the organisation in collaboration with other key partners.
Location: Fully Remote/Home-based with very occasional travel to regional groups as required and for up to 3 team meetings per annum (currently held in Birmingham).
Reports to: Read Easy UK CEO.
Line Management: Volunteers and freelancers, and potential for future employees.
Start date: January 2026 (or sooner).
Salary & Benefits
- Salary: Up to £15,200 - £22,800 depending on hours (Up to £38k FTE).
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles.
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period).
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
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Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals.
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Training and Development opportunities and resources – we are developing plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application or have any questions in advance of an application, please do contact us.
Please download the applicant pack for full job description and person specification and for details on how to apply.
The closing date to apply for this opportunity is Sunday 30 Nov 2025 (11.59PM).
Should you be shortlisted, the first round of interviews will take place online on Tuesday 2nd December 2025.
We anticipate a second round of interviews on the afternoon of Wednesday 10th December 2025.
The client requests no contact from agencies or media sales.
Thank you!
About us
Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year.
What we're looking for
We are looking for a talented Bookkeeper to maintain our financial records and handle financial operations in the charity.
Core duties include processing all routing transactions encompassing supplier invoices, sales invoices, bank transactions, petty cash, credit cards and treasury management. You will also make payments, prepare our in-house payroll and submit pension returns.
You will work closely with our Finance Director to support the month end close while complying with and upholding the Charity’s policies and procedures.
Our ideal candidate will have experience in a similar role, ideally have worked for a charity and be familiar with Xero. You will also have at least one of the following:
- A relevant qualification such as an accountancy or business degree
- Part or fully qualified with an accountancy body, such as the AAT
- Demonstrative qualification by experience.
Required skills
- Proven bookkeeping experience in a similar enviroment
- Solid understanding of financial operations in a SME environment
- Proven ability to calculate, post and manage accounting figures and financial records
- Accurate data entry skills along with an eye for numbers
- Proficiency in English and in MS Office
- Qualified to degree level, or partly or fully qualified with an accountancy body, or demonstrable QBE
Person specification
- Highly organised
- Dedicated to providing excellent service and building positive working relations
- Able to balance speed of work with a high degree of accuracy and attention to detail
- Strong verbal and written communication skills
- Able to work independently at times and use initiative
Responsibilities
Process all financial transactions in our finance IMS (Xero) accurately and promptly encompassing:
- Accounts payable
- Employee and volunteer expense claims
- Sales invoices, grants, donations and other income
- Bank transactions
- Petty cash
- Credit cards
- Download bank records into the IMS and reconcile all bank accounts
- Monitor savings and move funds between accounts ensuring that we comply with our investment policy
- Operate credit control on the sales ledger and issue payment receipts to customers and donors
- Make payments to creditors and settle expense claims
- Prepare payroll to draft status, pay staff and HMRC, report pension contributions
- Electronically store all required records in line with statutory requirements
- Update contacts and restricted fund profiles in the finance IMS
- Make Gift Aid claims
- Operate within the Charity’s financial procedures and prevailing accounting standards
Support the Finance Director with any of the following:
- Operating restricted funds
- Balance sheet reconciliations
- Financial reporting (internal/external)
- Budgeting and forecasting
- Statutory reporting
- Supporting the annual audit process
- Any other reasonably requested duty
Registered Charity
21 - 50
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.
The client requests no contact from agencies or media sales.