Education and training administrator jobs

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.   

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. 

Accountabilities  

DAY TO DAY DELIVERY OF EVENTS  

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.   

  
STUDENT MANAGEMENT & QUERY HANDLING   
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London  

• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events  

• Responsible for managing the programme inbox (where applicable)  

• Responsible for identifying creative and innovative ways to connect, educate and train students 

• Provide oversight of cv support, screening, and recruitment preparation   

• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm  

• Organise mentoring and buddying allocations   

 QUALITY ASSURANCE  

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM. 

Required qualifications 

• A Law degree (LLB) or a combined degree such as Law with another subject

Skills & Experience 

We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills: 

Essential 

• Strong presentation skills with the ability to deliver engaging online sessions 

• Excellent business writing and organisational skills 

• Strong stakeholder management abilities 

• A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages) 

• A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure

• Ability to use Teams and Zoom, including creating and managing breakout rooms 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) 

Preferred 

• Project management experience 

• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce) 

• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp

Helpful 

• Understanding of employability skills required for students to be job-market ready 

• Knowledge of diversity and inclusion principles 

• Empathetic approach to working with others 

• Experience in recruitment or a target-driven sales environment 

What We Offer 

• Salary: £27,100–£30,000 

• Annual Leave: 28 days + Bank Holidays 

• Enhanced Family-Friendly Policy 

• Flexible Working: 2 days in the office 

• Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more… 

Grants Officer LEF

Location: London (hybrid: 2 days in office, remainder flexible)
Salary: £33,728 FTE
Contract: Full-time, permanent (4 days considered)

Charity People is delighted to be partnering with LEF, a social justice foundation that is committed to strengthening the power of communities to use and shape the law.

This is a brilliant opportunity to join a thoughtful and ambitious organisation at an exciting point in its journey, they are early in a new five-year strategy focused on the role of law in achieving social justice across the UK.

The organisation works to support communities tackling the root causes of injustice, funding organisations that connect legal frameworks with real-world change.

If you're passionate about social justice, relationships-led grant making, and learning alongside the organisations you fund, this could be a great next step.

About the role

As Grants Officer, you'll play a key role in delivering a collaborative and inclusive grant-making approach, supporting work that brings the law closer to communities.

You'll be part of a small, supportive team and involved across the full grant lifecycle from early conversations with applicants through to assessment, decision-making and ongoing grant management.

This is a role with real scope to contribute ideas, shape practice, and deepen how the organisation works with its partners.

Key responsibilities include:

• Supporting applicants and helping develop a strong pipeline of grant applications
• Assessing proposals for funding including reviewing financial and other organisational information
• Building trusted, thoughtful relationships with funded partners
• Managing a portfolio of grants and supporting partners over time
• Contributing to learning, reflection and continuous improvement across the grants team
• Working collaboratively with colleagues to strengthen processes and practice

You'll also have the opportunity to contribute to wider conversations about social justice, funding practice, and the external environment.

About you

They are looking for someone who brings both practical experience and a strong alignment with the organisation's mission and values.

You might already be working in grants, or you may be looking to bring your experience from the charity or social sector into a grant making role.

You'll likely bring:

• Experience building and managing relationships with a range of stakeholders
• Experience working or volunteering in the charity or social sector
• Experience of managing grants, partnerships or programmes, or equivalent relationships
• Strong relationship-building skills and the ability to engage sensitively with diverse stakeholders
• Clear and confident communication skills (written and verbal)
• Strong organisational skills, with the ability to manage competing priorities
• A collaborative, reflective approach to your work

An understanding of the UK social justice landscape or lived experience connected to the organisation's mission, would be valuable, but is not essential.

If you don't tick every box, we'd still encourage you to apply.

A values-led and reflective funder

LEF is committed to actively addressing power imbalances in grant making and centring the voices of communities most affected by injustice.

Its work is guided by a strong focus on Power, Culture and Inclusion, recognising both the opportunities and risks within legal systems, and the importance of funding being accountable to those it exists to serve.

This is a team that takes learning seriously and is open about evolving its approach.

Why this role?

This is a chance to:

• Work closely with organisations driving real social change
• Be part of a funder actively rethinking power and practice
• Contribute to a collaborative and learning-oriented team
• Develop your career in values-led grant making

Equity, inclusion and accessibility

The organisation is committed to creating an inclusive and accessible recruitment process and working environment.

• Flexible working is supported (minimum 4 days per week considered)
• Hybrid working with a central London base
• Commitment to workplace adjustments and accessibility
• Guaranteed interviews for disabled candidates who meet the essential criteria

People with lived experience of social welfare legal issues are currently underrepresented in the organisation, and applications from candidates bringing this perspective are particularly welcomed.

Interested?

If you think this role may be for you and you would like more information or an informal conversation, please contact Abi Blank at Charity People,

The application process and what it involves can be found on PAGE 11 of the Job Pack, please send CV and Qualifying Questions document to and will consist of brief written responses (rather than a traditional academic CV-heavy process), designed to help you demonstrate your experience in a more accessible and relevant way.

Deadline and Important Dates

Tuesday 14^th July - Application deadline 9 am
Friday 17^th July - Client shortlisting completed and applicants informed of interview
Wednesday 22^nd July and Thursday 23^rd July - Online Interviews
Monday 27^th July and Tuesday 28^th July- Face to Face Interviews on site

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Main Duties & Responsibilities

The function of the Maintenance Operative is to support the safe, compliant and effective maintenance of the Hospice estate, including grounds and retail properties, by undertaking a wide range of reactive and planned maintenance tasks.

The postholder will ensure that facilities remain safe, functional and well-presented, working under the direction of the Estates & Facilities Lead to deliver maintenance activities, support statutory compliance, and assist with the coordination of contractors and improvement works across all sites.

1. Daily walk-through main site & grounds to identify problems/issues including checks of lighting, wells, sewage system, CCTV/security & BMS login
2. Report & take action on any breakdown or defects in premises, copiers, plant, equipment & grounds taking action promptly, notifying senior managers & prioritising safety
3. Undertake a wide range of general maintenance and minor works, including basic plumbing, carpentry, decorating and repairs, ensuring work is completed safely and to an appropriate standard.
4.  Organize moving & storage of items delivered to the main hospice site
5.  Oversee contractors on site as agreed with the Estates & Facilities Lead
6. Ensure weekly check of generator fuel, roadworthiness of all hospice vehicles, fire alarm test, flushing & logging results on a web portal & agreeing a remedial plan with Affinity water if necessary
7. Management of copiers and any issues with them to include lease renewal
8. Support the Estates & Facilities Lead with weekly maintenance support & response to emergency facilities requests for all retail premises, liaising with shop staff as necessary & ordering & collecting supplies
9. Manage and prioritise jobs as required using the PPM
10. Use the Estates PPM system to log, update and close jobs, ensuring accurate and timely record keeping of all maintenance activities
11. Participating in the departmental meetings reporting on: Quantity of outstanding works &/or repairs with subcontractors, health and safety and any regulatory compliance risks
12. Support the coordination of servicing and maintenance of clinical equipment as required, recognising that responsibility for clinical assets and compliance remains with the relevant clinical teams.
13. Progress chasing outstanding work with the in-house team and contractors
14. Ensure all weekly checks and planned tasks are carried out
15. Ensure drinking water stations are replenished whenever necessary
16. Monthly check of emergency lighting
17. Check products against the COSHH register and dispose of any that are not required or should not be held.  Carry out COSHH Risk Assessments as necessary
18. Check all Health and Safety Notices are current and update/replace/remove those that aren’t
19. Co-ordinate quarterly fire drills, support the Fire Marshalls meeting and ensure feedback at Link Up
20. Support the Estates & Facilities Lead in water management (including septic tank and well water filtration) in compliance with statutory processes & procedures to ensure HSG274 compliance
21. Ensure all quarterly checks and planned tasks are carried out, including in-house PAT test scheduling
22. Support the Estates & Facilities Lead to ensure compliance with biannual services of all patient equipment subject to LOLER regulations, the biannual water quality test, the dismantling and clean extractor fans, ventilation shaft and solar panel checks
23. Check Hospice vehicles ensuring records of services, inspections, road tax, MOT; and that the competencies and licences of minibus drivers comply with appropriate regulations
24. Assist with the preparation of the annual maintenance budget
25. Assisting with energy monitoring and reduction strategies
26. Provide direction and support to maintenance staff
27. Promote a proactive, solution-focused team culture
28. Ensure safe working practices are followed at all times

Qualifications, Skills, Experience, Knowledge & Approach

• A good standard of general education.
• Proven experience in estates, facilities or maintenance environment
• Strong practical, hands-on maintenance skills
• Experience coordinating maintenance activity
• Experience working with contractors
• Ability to work independently and make sound decisions
• Knowledge of health and safety compliance requirements, including correct use of PPE, COSHH, Manual Handling, Legionella, Risk Assessments etc
• Ability to work with a diverse team of volunteers effectively i.e. with varying motivation, age, gender, and physical and mental capacities
• Maintaining a large and varied Estate to a high standard, including grounds, structures and buildings
• Proficiency in operating various tools and powered equipment
• Training others on maintenance techniques and safe use of equipment
• Monitor and address hazards such as severe weather conditions like heatwaves, snow, ice, and remove litter to ensure safety of visitors, volunteers and staff
• Proficiency in operating various garden tools and powered equipment

Communication

· Effectively engage with staff, volunteers & the public

· Maintain a visible and approachable presence across the organisation

· Problem solving skills, ability to address issues and make informed decisions

· Explain technical issues in a practical and accessible way

· Documenting work schedules and staff instructions.

· Ensure the Estates & Facilities Lead  is appraised appropriately in all estates and H&S matters

· Identify when tasks are beyond own competence and escalate appropriately to the Estates & Facilities Lead or external contractors.

Decision Making

• Prioritise competing workloads and risks
• Make operational decisions relating to maintenance and safety
• Planning and prioritisation
• Problem solving under pressure
• Escalate significant risks appropriately

Mental & Physical Consideration

· Role requires manual handling

· Combination of practical and administrative work

· Occasional exposure to sensitive or emotional circumstances when meeting patient and families

· The post holder will be required to work in a high volume, fast paced environment. Frequent interruptions should be expected. Competing priorities are commonplace.

· The post holder will be required to visit other hospice building (shops) or event and will need to have the availability to travel there (car/ public transport)

Working Conditions & Environment

· Combination of site based, and outdoor work

· Multi-site working including retail locations

· All weather conditions

· Work independently or as part of a team, including lone working where required, and support out-of-hours or emergency response arrangements where necessary

· Work sensitively within a hospice environment, demonstrating respect and professionalism when working in clinical and patient-facing areas.

Health & Safety

· Comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance and safe working practices for all staff, direct reports, volunteers and contractors

· This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

· Available to respond to out of normal hours emergency situations on a rota basis

· Work in accordance with all Health & Safety procedures, always using appropriate PPE and safe working practices, and report any accidents, incidents or hazards promptly.

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.

Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.

This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.

Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).

As Individual Giving Manager, you will:

• Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
• Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
• Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
• Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
• Develop engaging fundraising concepts and write compelling copy across print and digital channels
• Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
• Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement

Essential skills and experience: 

• Campaign delivery experience within individual giving, direct marketing or supporter engagement
• Experience using data and insight to improve campaign performance and supporter retention
• Copywriting skills and the confidence to develop fundraising concepts
• Experience managing budgets, forecasts and campaign reporting
• A curious, analytical and test-and-learn mindset
• A proactive, solutions-focused approach and the confidence to work independently
• Experience working across a range of fundraising or marketing channels

Desirable, but not essential:

• Experience working across more than one organisation
• Experience delivering supporter retention programmes
• Confidence working independently and taking ownership of campaign delivery

This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

RCJ Advice is an independent charity, based originally out of the Royal Courts of Justice in central London, providing a number of local and national services.

In collaboration with national Citizens Advice, we run a national service which provides advice and support to staff and volunteers from local Citizens Advice charities across England & Wales on immigration legal matters, enabling them to better support their clients. By supporting the local charities, we can help build their confidence and knowledge to deal with queries themselves in the future.

We deliver this service through a national telephone helpline, and this role will provide advice and guidance focused on Level 1 and 2 queries.

At RCJ Advice, the Immigration team consists of two paralegals and one solicitor. Both paralegals work on the helpline most days. Whilst the service is primarily there to deal with enquiries through a helpline, there will be an opportunity to support casework. You will also have the opportunity to build good working relationships with staff and volunteers across our other services.

You will come with a level of understanding of immigration law/rules, and will have been giving immigration advice for at least six months, whether solely or as part of giving general advice. You will have excellent communication skills and be able to conduct research and communicate complex information in a way that people will understand.

This is a hybrid role, working in our office within the Royal Courts of Justice in London at least 2 days per week with the option of homeworking up to 3 days per week.

BLCF is a leading local grantmaker, striving to be a catalyst for positive change in the community. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused and strategic approach.

BLCF is currently recruiting for an experienced Head of Grants to lead our expanding grants team and join our Senior Leadership Team to steer the future direction of the Foundation.

Applicants will need to have significant previous and relevant experience in a grants management role, and possess excellent leadership, team and programme management skills. Excellent communication and IT skills are also essential.

To apply, please submit a concise covering letter (no more than two pages) outlining your suitability for the role against the job description and a completed application form

Closing date for applications is 12noon on Monday 13th July 2026.