Engagement support worker jobs

Early Help Development Worker  

Birmingham (Sutton Coldfield and Erdington) 

£25,767 - £29,281 per annum 

Full Time 

Fixed Term to 31 March 2026 

Closing Date: Friday 26th September 

Interview Date: Wednesday 8th and possibly Thursday 9th October 

Are you passionate about making a positive difference for children, young people and families?

We are looking for a dynamic, well-organised individual to join our Early Help Team serving the North Birmingham Locality (Sutton Coldfield and Erdington constituencies). You will be an excellent communicator, who is passionate about improving opportunities for children, young people and families through Early Help.

The role is focused upon  

• building capacity within the community through working closely with community assets 

• supporting residents to lead on community projects, services or activities to meet local needs 

• increasing children and family’s engagement with local assets and participation in local groups and activities.

• Supporting the delivery of key outcomes from the Family Hubs and Start for Life Parenting Support Plan 

To be successful you will need: 

• Excellent engagement and Interpersonal Skills 

• Able to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties 

• Ability to use data bases or CRM systems 

In return we offer a fantastic benefits package which includes: 

• 29 days basic annual leave (full time) + Bank Holidays 

• Optional Defined Benefit, Salary Sacrifice Pension Scheme 

• A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. 

• A commitment to work life balance through our Agile/flexible working principles.  

• Family Friendly policy with enhanced benefits 

• Learning and Development opportunities 

• Internal coaching and mentoring opportunities 

• Staff social events 

We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. 

The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences.   Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Job Title: Floating Support Coordinator

Location: Luton (13min from walk from Luton Train station) No Step Free Access 

Salary: £24,500 

Shift Pattern: FTC/Full Time 37.5 hours per week Monday to Friday, shift patterns including 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to be flexible around these hours depending on service requirements. 

About the role

We're looking for a Floating Support Coordinator to join our team based in Luton. You will deliver community based support to the residents of Luton as part of our Luton Synergy Service -  an integrated support service with emphasis on prevention, early intervention and integration for people who are at risk of losing their independence. The service provides tailored support to clients aged 18+ over a maximum of two years, to improve their opportunity to live successfully in the community.  The ethos of the service is to enable, empower and encourage individuals to develop the skills and tools to manage their accommodation, tenancies and health & wellbeing.

Our work with clients takes place at locations to meet individual needs; within our Victoria House resource centre in Luton, at their homes, in other agencies’ premises or in public meeting places. We pride ourselves on providing accessible and flexible services to residents of Luton through partnership working and community engagement. You will work alongside various community and statutory services and you will inspire and motivate our participants to achieve their personal goals, build independence, and live independently within the community. You will provide tailored personalised support to help our participants to live more fulfilling lives, and to engage them with opportunities available within the community, to help them to develop their social skills and independent living skills. 

Key responsibilities:

• Support to source and secure accommodation – both privately and through housing associations or the council
• Support to sustain tenancies – including landlord liaison if there is risk of eviction, addressing poor quality accommodation, anti-social behaviour or neighbour disputes
• Support to improve health and wellbeing
• Advice and guidance on benefits, budgeting, utilities and debt
• Access to specialised support services for domestic violence, mental health, learning disabilities and physical health
• Support for carers and those in an unofficial carer role

We support homeless people or those at risk of homelessness, homeless families with housing related support needs, individuals with drug and alcohol use, individuals with mental health needs, older people with a need for low level support, those that are in fear of violence, those at risk of offending or have an offending history, victims of domestic abuse, individuals with mild learning difficulties and individuals with mild physical disabilities/sensory impairment. 

About you

We are looking for someone who is truly passionate about supporting individuals. You will be dedicated to be proactive and use your initiative and creative ways to find solutions, and empower them to live more fulfilling lives. We look for people who have resilience, determination, and a genuine passion for wanting to help make a difference to people's individual lives. You will have:

• Experience of working with people who have experienced challenges in sustaining independent living or who are at risk of homelessness.
• An understanding of the support to put in place for people who have mental health and wellbeing needs
• An adaptable approach to your work, able to alter your way of working to suit different needs
• Ability and willingness to show flexibility of working patterns and way of working
• Ability to use, learn and adapt to IT at an intermediate level, including use of our systems and Microsoft
• Understanding of the housing and social needs of people with multiple and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Bedfordshire | Bedford | Luton | Full Time | Support | Coordinator | Community | Engagement | Mental Health | Well Being | Homelessness | Social | Care

Job Opportunity: Skills and Employment Support Officer
Organisation: Gypsies & Travellers Wales
Salary: £25,975 (pro rata)
Hours: 22.5 hours per week (days flexible, must include Thursday & Friday, can be worked across 3–5 days)
Location: South East Wales (with mainly community and office based work)

Gypsies & Travellers Wales is seeking a Skills and Employment Support Officer to work alongside Gypsy and Traveller communities to strengthen skills, build confidence, and expand opportunities in employment, training, volunteering, and further education.

Key responsibilities include:

• Providing one-to-one and group support tailored to people’s individual goals.

• Running skills-based sessions such as driving theory, literacy, sewing, and other classes identified by the community.

• Offering wellbeing and in-work support, including advice on benefits.

• Collaborating with training providers and employment agencies to make opportunities more accessible and inclusive.

• Supporting community-led approaches, ensuring services reflect and build on people’s own strengths and priorities.

• Representing the needs and aspirations of Gypsy and Traveller communities in local forums and contributing to policy development.

We are lookng for someone with:
✔ At least 2 years’ experience in a relevant field (training, advice, youth work, employment support).
✔ Strong communication skills and the ability to build trust with excluded communities.
✔ Experience of planning and facilitating group sessions.
✔ Understanding of the barriers Gypsies and Travellers face in employment, education, and training.

Closing date: 30th September 2025 (we may close early if sufficient interest is received).

Mental Health Recovery Worker 

Salary £24,251 - £25,527 

Location Portsmouth 

Permanent, Full Time  

6 week rota including early, mid and late shifts 

Portsmouth MH Serv Lot 1 - Outram provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other. 

Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation. 

We are looking for a Mental Health Recovery Worker to be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! 

The role 

As our Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.You’ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. 

You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients. 

You’ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.

Helping our client’s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering. 

Further information:    

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. 

• This role will require a full drivers’ licence and access to a vehicle 

• This role will require you to work flexibly across several sites

• This role will require you to work with clients on a one-to-one basis 

• This role will require you to early, mids and lates on a 6-week rotation 

• This role will require you to lone work 

Our ideal candidate will have:    

• Strong communication skills, both verbal and written 

• Clear verbal and written English 

• Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting    

• A confident and assertive manner 

• Ability to self-motivate as you will work on your own 

• Effective team working 

• Ability to respond calmly to crisis 

• Deal promptly with and effectively react to challenging situations 

• Have an interest and genuine concern for homelessness and related issues

Desirable Criteria:    

• Experience of managing a caseload of clients 

• Understanding of the complex support needs of people experiencing homelessness or those with complex needs 

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system 

• Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.  

Exciting part-time opportunities for Crisis Recovery Workers have opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Crisis Recovery Workers - x2 Part Time
Salary: £29,347.00 pa FTE (£16,434.32 per annum for 42 hours per fortnight)
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based at: The Sanctuary, Peterborough
We are looking for the following work patterns:
42 hours per fortnight, working on a rolling 2 week rota

• Role 1: Week 1: Monday, Thursday, Friday – Week 2: Monday, Saturday, Sunday - all shifts 4.30pm - 11.30pm
• Role 2: Week 1: Monday, Saturday, Sunday – Week 2: Tuesday, Thursday, Friday - all shifts 4.30pm - 11.30pm

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Sanctuary and the Role

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

We are looking for part-time Crisis Recovery Workers to join our team!

If you are interested in this exciting opportunity and you are able to meet the criteria detailed below, please apply!

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

Closing date: 5th October 2025
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

No agencies please.

Are you passionate about making a difference in your community? Do you thrive on engaging with diverse groups and driving positive change? Are you ready for an adventure in advocacy? We are currently looking for a User Voice Community Development Worker to join our dynamic and passionate team in Hertfordshire. Immerse yourself in a role that makes a real difference!

As a User Voice Community Development Worker, you will primarily be office. You’ll be providing a regular range of innovative and creative activities that will improve confidence and empower people with a learning disability to get involved with ‘Speaking up or Self-Advocacy’ opportunities in the East of the County. You’ll also run community engagement sessions/events/outreach in each district that will feed into the Learning Disability Co-production Board. Additionally, you will be creating activity schedules offering a range of varied activities to maximise uptake and running four quarterly engagement sessions held in each district per year (25 in total) with unique individuals attending being reported on.

In addition to working as a User Voice Community Development Worker, you will also split your role to work as an Independent Advocate, providing crucial support to vulnerable adults facing significant health and social care challenges. We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS), Care Act processes.

Your role will involve delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking focused actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Pohwer is dedicated to promoting the rights and well-being of individuals in care settings, hospitals and the community . We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS) processes.

Hours of Work: Full-time: 37 hours per week, between Monday to Friday, 9 am – 5 pm

(This role will be split into 3 days User Voice Community Development & 2 days as an independent advocate. We will also consider applications for part time positions.)

Location: Home based with travel around the county. 

(Applicants have a full driver’s licence and access to their own transport)

Salary: Total salary £24,755.76 Per Annum split between the 2 positions as follows:

User Voice Community Development Worker £15,058.80 (Full Time Equivalent Salary – £25098.00 per annum)

Independent advocate £9696.96 (Full Time Equivalent Salary – £24,242.40 per annum)

Contract Type: Fixed term 3 years

User Voice Development Worker/Independent Advocate Requirements:

1. Proven experience of working with people with learning disabilities, mental health, dementia etc.
2. Experience community engagement including running events.
3. Strong networking skills with the ability to build relationships with a wide range of stakeholders.
4. Excellent communications skills, able to communicate sensitively and empathetically.
5. Experience providing written reports to a high standard.
6. Excellent communication and interpersonal skills, with the ability to build rapport and trust with people
7. A Good understanding and experience with IT software packages.
8. Full UK driving licence and access to your own transport, with geographical knowledge of the local area.

Benefits:

1. 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
2. Discretionary shutdown days at Christmas with up to 4 additional days leave.
3. 1 Community Leave Day per annum.
4. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
5. Auto enrolment Pension plan
6. Death in service cover.
7. Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

POhWER stands for People and Organisations Working in Equal Rights. We are dedicated to empowering and supporting adults with multiple vulnerabilities, promoting their rights to have a voice and exercise choice in the services they receive. With a strong presence in communities across the UK, our team is committed to providing high-quality advocacy services that make a lasting impact. We are dedicated to promoting the rights and well-being of individuals in care settings and the community

If you think you are suitable for this Community Development Worker/Independent advocate role, don’t wait, – apply now! Take the first step to joining an organisation that values your passion and skills and make a genuine difference in your community.

Closing Date: 9AM, Monday 22nd September 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC (Via Teams)

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Community Support Service)
Reference: 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.

Purpose of Post

The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

About the service

Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.

The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.

The purpose of the Community Support Service Outreach Worker is to:

• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Friday 3rd October 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Location: Leeds

Assessment Centre: 15th of October at our Leeds Centre

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Young Adults Transition Peer Worker to play a pivotal role in our Haringey Volunteer Crisis Service in Haringey.

Sounds great, what will I be doing?

In this role, they will build and maintain therapeutic, person-centred relationships with young adults (18–25) who are transitioning from CAMHS or accessing mental health services for the first time. They will support clients in developing recovery-focused goals, encouraging engagement in services, community life, and personal development, while also providing emotional and practical assistance during this transition. This includes accompanying clients to appointments, meetings, or community activities where additional support is needed. They will work collaboratively with carers, families, and professionals to ensure a holistic, integrated approach to care and sustained community inclusion. The role also involves facilitating access to local community resources and opportunities aligned with clients' interests and wellbeing goals, as well as identifying and helping to develop new partnerships and services that promote mental health and reduce inequalities. They will be responsible for maintaining accurate records of all interactions, support plans, assessments, and outcomes in line with data protection and service standards. Monitoring client wellbeing, addressing emerging risks, and escalating safeguarding or crisis concerns as necessary will also be key responsibilities. Additionally, they will participate in team meetings, supervision, and ongoing training to support professional development and continuous service improvement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have a GCSE-level education with an NVQ Level 3 or equivalent, and be willing to complete BEH Peer Worker Training and a Wellness at Work plan. A Health or Social Care qualification and ongoing training commitment are desirable. They will have lived experience of mental health challenges and secondary care use, along with supportive life experiences that inspire others. Experience in support roles, teamwork, and knowledge of recovery tools and principles is essential, as is an awareness of issues like stigma and discrimination. Desirable experience includes psychiatric hospital admission, mentoring, working in public or voluntary sectors, cross-organisational collaboration, and knowledge of local mental health services. Strong written, verbal, and non-verbal communication skills are required, along with basic IT proficiency; skills in Microsoft Office or additional languages are a plus. The candidate should be motivated, reliable, flexible, and resilient, with clear professional boundaries.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.

*This role requires access to a car, and a full current driving licence.

About You

Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.

Main Duties and Accountabilities

Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

click here for the full Job description

Qualifications

Good ICT skills, with experience of using data recording and data collation systems.
Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

"Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate."

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.

About You

Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.

Main Duties and Accountabilities

Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.

Qualifications

Experience of working with young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.

Additional information

Job description link here

Salary: £26,000-28,000

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow application link if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Missing Links?

A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. 

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The Specialist Women & Girls Case Worker role will undertake 1-2-1 work with young people under 25yrs old supported by Catch22’s County Lines Support and Rescue Service funded by the Home Office in one of the 5 delivery areas. This role focuses on supporting young women and girls exploited by county line activity.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.

For the full job description click here

Qualifications

Experience of working with children, young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of delivering impactful one to one interventions 
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link for more information if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Missing Links?

A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. 

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Fixed Term – Two years (to July 2026)
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 29th and 30th September, 2025

About the Role

We’re recruiting a Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts clarity, accessibility, and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity supporting vulnerable children and their families, children with special educational needs, and adults with neurodevelopmental disabilities, including learning disabilities and autism.

We’re building a culture grounded in our core values of Kindness, Respect, Belonging, and Empowerment and the Advice Triage Service is central to how we connect those values with the people and communities we support.

Your Day-to-Day

As Service Manager, you’ll:
• Establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead and manage a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop triage protocols, safeguarding and referral procedures, and escalation frameworks
• Oversee inbound query management across all contact channels
• Coordinate internal and external referral pathways across Norwood and key partners
• Manage the design and population of an online service directory
• Build and maintain strategic relationships with schools, synagogues, charities and LA/NHS services
• Work with communication and engagement teams to promote the service
• Oversee the development and rollout of a CRM system
• Lead service evaluation, report to SLT and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working
• 25 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye tests and eyewear allowance
• Opportunities for development and leadership coaching

To apply: Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.

The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.

Please read the Job Description and Person Specification before applying for the role.

Information about the Job Role

This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.

Closing date for applications: 11pm Wednesday 24th September 2025

Interview date: Friday 3rd October 2025

 Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible