GoodGym runners support those who are isolated and lonely by providing practical houshold support and social visits. Join a dedicated team and make sure many more older people get the help they need.

Job Title: Operations Support Coordinator
Team: Older People Operations
Contract Type: One year contract with possibility of extension
Hours: 5 days (37.5 hours) per week with flexible arrangements considered
Location: Central London (remote working until at least September due to Covid-19)
 

Report to: Older People Operations Manager
Salary: £21,500
Application Closing Date: 24/08/2020
Interview Date: 31/08/20
 

About GoodGym
GoodGym is an award-winning charity that encourages people to get fit and do good at the same time. GoodGym supports people to do so in four different ways:
 

• Group Runs:running  in a group to help community projects with practical tasks.
• Community Missions: We run, walk or cycle to help community projects with practical tasks.
• Missions: We run, walk or cycle to help older or isolated people with practical household tasks.
• Coach visits: We run, walk, or cycle to visit isolated or lonely older people for regular weekly social visits. 

GoodGym is active in 58 areas and boroughs across the UK and is recruiting for an Operations Support Coordinator to assist its busy Older People Operations team, during a particularly busy period.
Our work is  shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks.
 

Job description
As part of GoodGym's Older People's Operations Team, you will play a key role in the organisation helping to tackle social isolation and loneliness by supporting volunteers and their work with older people across the UK. The work will focus on supporting both volunteers and beneficiaries onMissions and Coach Visits, 
 

The ideal candidate will have experience in office administration, working with volunteers and vulnerable people, and will be looking to join a small but dynamic team during a period of significant organisational change.
 

Primary Responsibilities

Office Management

• Answering phone calls on Zendesk and managing the Older People Operations Team’s shared email inbox
   

Volunteer Support

• Acting as first point of contact for volunteers, whether over email or over the phone; supporting them on either coach runs or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Older People Operations Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to  communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS application, checking references, conducting document checks and making judgement calls on volunteers’ suitability for volunteer role
   

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary
• Seeking out partnership opportunities for GoodGym
   

Other Responsibilities

• Contributing to the development of the Older People Operations Team and respective processes and policies
   

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people
   

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Ability to build strong relationships with people from a variety of backgrounds
• Record management skills and attention to detail
• Ability to work from own initiative and as part of a team
• IT literate and able to pick up new systems quickly
   

Experience

• Experience of volunteering
• Experience of working with or supervising volunteers (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)

How to apply:
 

To apply for the role, please fill our application form.

GoodGym is specifically looking to address the underrepresentation of certain groups in its staff and would strongly encourage candidates from a BAME background to apply for this role. We are an equal opportunity employer and value diversity as an organisation. We welcome applications from black, asian and minority ethnic applicants in order to better represent the communities we operate in. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status.
 

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

We're looking for a personable, strong communicator.  To be successful in this role you will be proactive, solution-focused, and passionate about the opportunites that volunteering can provide. Your role will involve bringing in volunteer talent, and encouraging the client group to make use of volunteering opportunities.

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

The post holder will be working within the vibrant Peer and Workforce Development Team. You will recruit, train, coach and support Peer Supporters to grow in their recovery and develop work-based skills as well as coordinate peer placements within DHIs recovery hubs, partner agencies and across Bristol ROADS (Recovery Orientated Alcohol & Drug Services) .

We welcome applications from those with direct lived experience of drug and alcohol addiction.

If you are interested, please visit the DHI website for contact details to arrange an informal discussion regarding the role.

How To Apply

If you wish to apply for the role, please use the enclosed Job Description & Person Specification to complete an Application Form and Skills Form and send to HR before Midday Monday 31st August 2020.

More information available on the DHI website

Lichfield Cathedral is looking to appoint a dynamic individual who is proactive and passionate about the opportunities that volunteering can provide. In 2019 Lichfield Cathedral Volunteers were awarded the prestigious Queen’s Award for Voluntary Service. The Volunteer Coordinator will work with the existing 400 volunteers and seek new ways of safely recruiting volunteers from a broad demographic in order to enhance the experience of all who worship, visit and work at the Cathedral.

Lichfield Cathedral is entering an exciting stage of its 1300 year history. It has embarked on a major period of fundraising with the aim to raise £10 million for the regeneration of the Cathedral and the Close from 2014 to 2023. Alongside this, the Cathedral has an ambition to increase visitor numbers and engagement and to deliver high standards of visitor and supporter customer care.

If you

• Have excellent interpersonal and administrative skills
• Relish the challenge of finding new ways of recruiting volunteers
• Think creatively
• Have a passion for upskilling those seeking paid work
• Have a can-do attitude
• See all things as a challenge and an opportunity

Then we would love to hear from you and please visit our website for more information and an application form. All applications should be on the Cathedral application form and accompanied with a covering letter.

Hours:28 hours per week over 4 days (job share considered)

Annual Leave: 26 days including Bank Holidays

Closing date for applications: 31 August 2020

Interviews: 3 September 2020

Start date: 5 October 2020

Would you like to join a service that makes a difference to older people in Wales? The Covid-19 pandemic has resulted in a significant increase in the need for the services Age Cymru provide. We are recruiting for an Engagement Support Coordinator to join the team at Age Cymru and provide practical support to older peoples groups, forums and organisations.

You will act as a key point of contact for individuals and older people groups throughout Wales, providing practical support and ensuring a smooth and practical working relationship between is maintained between all organisations. This will include providing event management for conferences, workshops, seminars, contributing to case studies and delivering a secretariat function for certain groups.

About you

* You will be well organised with comprehensive experience providing administrative support.
* You will have great communication skills, written and verbal, with the ability to interact with a diverse range of groups and individuals.
* You should demonstrate good IT skills, particularly with word processing, excel and email.
* Ideally you will have some experience working with older peoples groups or organisations, or an understanding of the issues facing older people today.
* Fluency in the Welsh language would be desirable, although not essential to your application.

What we offer in return

In return we can offer an excellent salary of £23,515, and great benefits including 26 days annual leave + bank holidays, excellent pension life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

This role will be initially home based, then office based in Cardiff when safe to do so, and will require travel throughout the region.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Activity Coordinator
Location: Lincoln
Department: Parent and Family Support
Salary Details: £23,908 per annum
Hours: This is a full time position however we would consider job share opportunities for the right candidate

About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years.  Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England. 

We are passionate, caring and trusted and our vision is a world in which all disabled children and young people realise their aspirations. We offer support and practical help for families, every step of the way.

KIDS is committed to safeguarding and successful applicants will be required to undertake stringent recruitment checks including (where applicable) an enhanced DBS check.

Purpose of the role:

• To co-ordinate Kids targeted positive activities services in Lincolnshire for disabled children and young people age 5- 18 Services include Community, Youth Clubs and Holiday Play schemes.
• To ensure Kids Services are of a good quality and meet required standards of good practice and legislation
• To plan, deliver and evaluate Kids Services in consultation with partner agencies, parents and service users
• To support disabled children & young people to access an exciting and challenging program of activities in a safe and stimulating environment and promote and develop inclusive opportunities
• Provide high quality services that comply with OFSTED standards
• To line manager and supervise all TPA staff and sessionals

About You

• To be able to carry out this role it is essential that you have the following:
• Experience of supporting children, young people or families
• Ability to plan, deliver and evaluate individual/group work with children/young people
• Ability to demonstrate an awareness of issues affecting the lives of disabled children and young people and their parent/carer
• Ability to demonstrate 1 years’ experience in a supervisory or management role
• Ability to demonstrate 1 years’ work experience in one or more of the following fields: Children’s/Youth services, Social Care whether Statutory or Voluntary sector.
• Ability to demonstrate an understanding of the social model of disability and the rights of disabled children for inclusion.

Please note:

• This role will be based at Kids Lincoln Office with travel to services and meetings as required across the region. TPA services are currently based in the following areas within Lincolnshire: Lincoln, Horncastle, Grantham, Boston and Spalding
• The successful candidate will be expected to perform manual handling tasks and basic personal care tasks.
• If any applicants wish to consider job share please specify this in your application, ideally regarding job share we are looking for 1 candidate to cover the Lincoln and Horncastle groups and the other candidate to cover the Grantham, Boston & Spalding groups

We encourage candidates to apply across the Lincolnshire county due to the nature of service delivery across the county.

Closing Date: 1st September 2020
Interviews will take place on the 8th September 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can download the Job Description and submit your application through our website. Please note, you are not applying at this stage.

No agencies please.

YMCA DOWNSLINK GROUP

Youth Homelessness Prevention Project Coordinator
East Sussex (office base Eastbourne / Hastings)
Fixed Term Contract until 31st August 2021
15 Hours per week, ideally worked over 3 days
£22,910 per annum (pro-rata)
£9,163 per annum (actual)

Ending youth homelessness is a pledge YMCADLG and East Sussex Local Authorities are committed to.  To achieve this we recognise that work needs to start early on to try and reduce the risk of homelessness, including education in schools and colleges informing young people about the realities of homelessness at a young age and a range of early information and targeted support for young people at risk of homelessness, before they reach crisis point.

YMCADLG in partnership with East Sussex County Council have secured funding through the Local Authorities of Eastbourne, Lewes, Hastings, Rother and Wealden, to recruit a Youth Homelessness Prevention Project Worker.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

We are looking for someone with experience of coordinating homelessness prevention awareness raising workshops to schools, colleges and community groups, working with young people to devise and potentially deliver these sessions.

You will also have experience of working with young people and an understanding of the relevant legislation and a thorough awareness of safeguarding practices.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, please visit our website for contact details. We will not respond to agencies. 

As part of our Safer Recruitment guidelines, we only accept applications completed on our application form. Due to Covid-19, we are not accepting paper copies of forms and are currently only accepting application forms submitted by email.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Closing date for applications: Monday 31st August 2020 at 9am

Interview date: Thursday 10th September 2020

When submitting your application please save your application form as (your)surname, (your)firstname APPLICATION FORM and put the job title and location in the email subject line. Please submit your application as a Word document where possible, or as a PDF if completed in Pages.

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group.

At Voluntary Action Calderdale (VAC) we are on a mission to create connections, solutions and opportunities that build stronger communities. We are a membership organisation that delivers a range of support and services to Voluntary and Community Sector (VCS) organisations and groups across the Boroughs of Calderdale and Kirklees.  We also have a regional and national profile linked to the Quality For Health Accreditation which is a product of VAC.

Our vision is to improve local lives by promoting positive social change. Our work includes organisational development support, driving quality across the sector and influencing local and regional developments creating opportunities for the VCS sector to grow and thrive.

The System Engagement Coordinator (Health and Care) will be part of a team that will work closely with NHS Calderdale CCG engagement team to lead on and/or support a wide range of patient and public engagement projects.  Working in partnership with appropriate stakeholders and engaging key audiences to ensure a strategic and joined up approach to deliver Calderdale Cares in line with the Calderdale’s Involving People Strategy.

The post will be hosted by VAC based at VAC Office, The Resource Centre, Hall St, Halifax, HX1 5AY, however you will be expected to work across the Calderdale health and care system.

Please read the accompanying job pack for more information. 

Please submit your CV and a supporting statement (no longer than 3 sides of A4 Arial 12 font) describing how you meet the requirements within the Job description and Person Specification (using examples to demonstrate your skills, knowledge and experience).

Interviews will take place on the 16th and 17th September 2020 remotely via Zoom.

At Voluntary Action Calderdale (VAC) we are on a mission to create connections, solutions and opportunities that build stronger communities. We are a membership organisation and a partner within the Voluntary Sector Infrastructure Alliance which delivers a range of support and services to Voluntary, Community and Sector Enterprise (VCSE) organisations and groups across the Borough of Calderdale. 

This post will be pivotal to the fight against Coronavirus (Covid-19) in Calderdale by engaging and working with local communities, the VCSE and wider partners.  The post will involve:

• Building strong links with the communities of Calderdale to promote community action to help prevent Covid related outbreaks
• Working with local people, community networks and community-based services to develop effective approaches to keep communities safe and reduce the risk of Covid-19 transmission within communities. 
• Coordination of support to communities and individuals who are vulnerable and/or in isolation to ensure they have access to food, medication and other essential needs whilst in isolation

The post will work as part of the Voluntary Sector Infrastructure Alliance and will be hosted by VAC and based at The Resource Centre, Hall St, Halifax, HX1 5AY.  The post holder will be expected to work flexibly and across the Calderdale.

Please read the accompanying job pack for more information. 

Please submit your CV and a supporting statement (no longer than 3 sides of A4 Arial 12 font) describing how you meet the requirements within the Job description and Person Specification (using examples to demonstrate your skills, knowledge and experience).

Interviews will take place on 15th September 2020 remotely via Zoom.

Are you looking for an exciting career opportunity that will keep you on toes?

Do you like working with people?

Do you have amazing communication skills?

Do you have an interest in the social care?

Are you self-motivated even when working alone?

Job Description

To support vulnerable single homeless adults who have been referred to our service. Individuals reside in our shared temporary accommodation and receive floating support from you, to ensure that they can acquire the skills needed to progress to independent living

As a Support Coordinator you will be assigned to a client group and provide them with guidance, according to their assessed needs, and their care and support plan. You will enable your clients to self-develop and progress, reaching the personal goals they have set so that they can move on to being fully independent in the community.

This is primarily a lone working role and will involve communicating face to face with clients on a regular basis. You will conduct one to one key work sessions, house group meetings, sign posting and link them in with other support services.

You will be required to attend regular support team meetings, one to one supervision with your line manager and attend mandatory in house training offered by Assisted Accommodation.

                                                                   Specification

Essential:

• Have excellent communication skills and able to converse with clients in an appropriate manner.
• To have a sufficient understanding of both spoken and written English language to be able to effectively record and report as well as adhere to written company policy and procedure.
• Own transport car/cycle
• To understand UK social care practices and regulations.
• Be confident in asserting boundaries.
• To be comfortable in lone working
• Have confidence in communicating with other community organisation, and or, local authority departments who may be supporting the service user.
• Having an empathetic and understanding nature is vital.
• Understand the importance of confidentiality and be able to apply this to your role.
• Ability to follow good working practices and procedures.
• Have a basic understanding of using IT systems including Ms Word and Outlook.

Desirable:

• Level 2 Qualification in Health and Social Care
• Have knowledge and understanding of writing care plans and risk assessments
• An understanding of equality and diversity guidelines
• Have some knowledge and experience of supporting people in the community

If successful, you will be joining the floating support team who work with vulnerable adults with an array of support needs such as mental health, substance and alcohol misuse and homelessness.

Multiple full- time positions are available in a fast-growing organisation available for an immediate start with a competitive salary based on experience.

Employment subject to a satisfactory DBS check.

We are looking for an outstanding Project co-ordinator who is passionate about health and wellbeing to coordinate our Community Champions project.

This Westminster Council public health-funded project is designed to provide improved opportunities for people living in the Harrow Road ward, Westminster, to enhance their health and wellbeing. Through recruiting and supporting dedicated local volunteers (Community Champions) you will respond to local needs by delivering campaigns, events, activities and training. You will be employed by WECH, working in close partnership with Maida Hill Place, a social enterprise running food training and health & wellbeing programmes, where the project is based.

The salary is £21,000 for 30 hours - the ability to work evenings and weekends is required.

The closing date for this post is 12 noon August 19th 2020

To apply, please complete the application form and send to email address below.

The application should clearly describe why you are suitable for the role and should relate closely to the person specification.

Please note interviews for shortlisted candidates will take place on Thursday September 3rd.  All interviews will be conducted remotely.

Community Volunteer Coordinator
Location: Homebased - North Region
Job Type: Permanent, Full time
Salary: £22,322

This is a home based position to cover Liverpool, Chester and Manchester.

At Leonard Cheshire we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe.

We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences. Where everyone within the community feels safe and has an equal voice in shaping the community and has a sense of belonging.

To support our inclusive community approach, we are currently recruiting a Community Volunteer Coordinator covering Liverpool, Chester and Manchester to deliver our volunteering programme across the region. Leonard Cheshire volunteers lead and support a wide range of services, including community activities, employment, confidence building and digital inclusion programmes, social care services, fundraising and campaigns, so a desire to effect positive change and the ability to link effectively with a range of people will be vital to the success of this role.

We are looking for candidates who have a good knowledge of the volunteering sector, are passionate about supporting disabled people and have the motivation to make a difference.
You will have extensive knowledge of Liverpool, Chester and Manchester community activity and be able to demonstrate your ability to connect locally and identify volunteering opportunities for people with disabilities, as well as gaps in the local community to develop peer-led group activities.

You’ll be able to demonstrate your knowledge of disability issues, your approach to networking, understanding of the Leonard Cheshire offer, and how you would utilises volunteers to support in the promotion of Leonard Cheshire.

You’ll understand the importance of co-production and the involvement of disabled people in the design of our approach and activities. Have a proven track record in identifying volunteering opportunities within the community, and social care setting, including using corporate and overseas volunteers.
You’ll have experience in working across a geographically spread location, working with multifunctional departments and managers in social care services in identifying activities which could be supported by volunteers within person centred plans (PCPs) to ensure that volunteer activity is meeting the needs of Leonard Cheshire customers, programmes and services.

You will have;

• empathy with the values and ethos of Leonard Cheshire.
• experience of working with disabled people
• experience of volunteer recruitment and selection procedures
• demonstrable experience of supporting managers and staff to optimise the value of volunteers through training, coaching, motivating and developing individual and teams of volunteers as required
• demonstrate an understanding of the needs of disabled people, including customer self-advocacy and empowerment
• excellent verbal and written communication and interpersonal skills
• good organisational skills, able to use your initiative, manage workload and to prioritise activities. Ability to work alone and as part of a team
• presentation and event / activity organisation skills
• able to keep accurate records, including use of databases
• able to use standard Microsoft packages, such as Word, Excel, Outlook
• knowledge of health and safety legislation
• able to work flexibly to meet local volunteering needs, (including occasional weekends and evenings)
• able to travel within a given area and occasional overnight stays

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this challenge and the opportunity to make a difference to disabled people.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Closing Date: 24 August 2020

You may have experience of the following: Volunteer Coordinator, Volunteer Team Leader, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

The Bridge Homelessness to Hope began its mission to the disadvantaged in 2009 when a group of local Christians started providing an outreach ‘soup run’ service to homeless people in Leicester. Today our staff and volunteers come from many backgrounds and faiths; we accept those from all faiths and none. We have a number of projects which provide support, advice, guidance, food and clothing to anyone who walks through our doors in need. We are a volunteer-led organisation with a vision to provide everyone in Leicester a place to call home and hope for the future. 

The post holder will be primarily responsible for getting our services, starting with our ‘recreational arts as art therapy’ groups, back up and running in a covid-19 safe and compliant manner. They will support the group facilitators to ensure our guests (service users) maintain social distancing and follow covid-19 guidelines whilst using the services on offer.

As we look to get our breakfast service (6am – 8am) operating again, this role will also be responsible to ensure that this runs in a covid-19 safe and compliant manner and again support the lead team member to ensure all guests follow covid-19 guidelines whilst using the service.

Any surplus time will be used in looking at potential ways of expanding our services, again keeping within the strict covid-19 guidelines.  

Please refer to the attached job description and person specification.

Recruiting for a Landlord Coordinator to join our services in Kent!

GBP 23,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.

The areas that you will working at are Dover, Folkestone & Hythe, Ashford, Maidstone, Tonbridge & Malling, Tunbridge Wells, Sevenoaks, Dartford, Gravesham, Swale. Flexibility of travel across all is required.

Job Overview:
The Landlord Coordinator is responsible for nurturing relationships with landlords and housing providers across the county of Kent in order to improve throughput figures for our internal services and secure additional units as part of our development and transformation programme.

The ideal candidate will have good knowledge of housing and homelessness law. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), will be good at using their initiative and be creative in their approach to their work.

The post holder may directly support some existing customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. This role will require the post holder to work during early evenings and/or weekends to facilitate attendance at landlord forums and meeting new landlords therefore their working hours (40pw) can be managed flexibly in agreement with their manager.

Key Accountabilities:
- Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
- Promote Look Ahead as a trusted partner with the potential to continue working with landlords to support ex-customers to prevent potential homelessness
- Work closely with landlord and property services in central office to ensure smooth system navigation
- Work in partnership with the other community agencies, creating innovative schemes to support customers in the community after move on
- Develop and maintain an information resource to support operational staff in the resettlement of customers. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes. Act as the main point of contact for information and resources on the private rented sector
- Actively promote move on options, assisting operational staff to identify customers ready to access independent accommodation
- Develop our move on pathway within Kent and outside of the county. Sourcing appropriate accommodation for older clients, long stayers, mental health issues, utilising the reciprocal transfer network - for clients who need to transfer to specialist services across the country
- Accompany customers to viewings
- Assist service staff through any service decanting process
- Record detailed feedback from visits and events
- Collate best practice recommendations, examples and case studies ensuring learning is disseminated
- To represent Look Ahead at forums, liaison meetings with external meetings and groups in order to further relationships and opportunities
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
- Ensure competent use of all relevant business IT systems and all company policies and frameworks
- Ensure that all other Look Ahead policies and procedures are adhered to
- Engage positively in reflective practice sessions with colleagues
- Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises

Skills, Knowledge and Experience:
Essential:
- Has relevant sector work experience
- Sound knowledge of Housing, Housing Law and Welfare Benefits
- Demonstrable experience of supporting adults with complex needs
- Access to own car and current driving licence

Desirable:
- Other relevant professional memberships and/or specialist qualifications

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment

To view the full job description, please visit the Look Ahead website.