Housing Officer Jobs

Job Title: Citadel Co-ordinator

Hours: 35 per week (full time)

Location: Home working, roles must be based in Cornwall – will involve independent travel around the local area.

Contract: Fixed term (until January 31st 2026)

Salary: £33,786

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 2 driven and proactive Citadel co-ordinators across Cornwall – we are particularly interested to hear from candidate based in Truro, Bodmin and Camborne – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Hosting is wonderful, but only ever temporary.We're looking for an experienced, knowledgeable person to support our hosted guests to move on from their hosting placements. 

You'll combine your compassion, organisational skills and expertise to work with our guests as they take their next steps in finding a safe home and rebuilding their lives after exploitation. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

We believe no survivor of slavery should ever have to sleep on the streets. 

We are looking for a highly organised, self-motivated person with demonstrable experience of helping people find accommodation to join our team and assist our guests directly to move on from hosting.  This is a brand new, but vital role as we are only able to continue hosting if guests are provided with ways to move on from their temporary hosting placements.  As advice services, housing and support providers are increasingly overwhelmed, we plan to offer our own support for our guests.

KEY RESPONSIBILITIES

·Build a relationship via phone, email and online calls with hosted guests to help them progress their move on options.You will sometimes use an interpreter for these calls.

·Advising guests of their rights to statutory or private rented accommodation.

·Working with guests to apply to housing providers, asylum or MSVCC accommodation when entitled.

·Signposting to other sources of support for guests.

·Ensure Hosting Coordinators and external guest support workers are fully informed of interactions and plans.

· Collaborative Working with housing providers, external support providers, guests and the Hope at Home hosting team.

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team in Bethnal Green. We are offering full time or part time roles and the full time equivalent salary is £28,000 per annum , plus benefits including the opportunity for hybrid working.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

Hours: Part-time, 15 hours per week    

Contract: Permanent

Salary: £30,285 - £32,330 per annum, pro-rata for part time hours

Location: Islington, London, N1

Start date:  September 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

The role:

The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Key duties and responsibilities:

• To be responsible for working a caseload of tenants at this service.

• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.

• Provide a weekly housing management drop in.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.

• Assist in the moving in/out process.

• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Carry out regular building inspections, reporting repairs.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Customer Focused Services:

• Promote and support tenants to access participation and co-production opportunities.

• To take collective responsibility for any shortfalls identified through complaints.

• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.

Team Responsibilities:

• Ensuring that proper records are kept, and information is passed to other team members as necessary.

• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.

• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.

All staff are expected to:

• Work co-operatively as part of a team and with other teams.

• Participate in staff training and development activities.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

Access Information: 

The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.

Main Conditions of Service:

This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative; good negotiation skills

• To be positive, resourceful, and resilient when working in challenging environment

• Able to constructively challenge and lead positive change

• Understanding and ability to manage boundaries effectively

• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity

• Ability to manage, plan and take responsibility for your own caseload

• Establish productive partnerships with a range of key stakeholders

• Good computer literacy including the ability to use Windows applications and word processing and database packages.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Closing date for the applications: 04th August 2024.

Interviews will take place in the week commencing 12th August 2024.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.           

We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.

£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Neighbourhood Housing Officer

Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?

A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.

Position: Housing Officer – Specialised Supported Housing

Location: Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range: Circa £30,000.00 per annum

Working Hours: 37.5 hours per week, Monday to Friday

About the role:

As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.

Key Responsibilities:

• Delivering housing management services, particularly for vulnerable tenants
• Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
• Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
• Ensuring delivery of excellent customer service tailored to individual tenant needs
• Collaborating with colleagues and partners to achieve shared objectives effectively

About you:

To be successful in the role of Housing Officer you will need the following skills and experience:

• At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
• Knowledge of regulatory standards relevant to the role
• Experience of delivering excellent customer services that meet individual needs.
• Strong IT skills, including proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Ability to work independently and collaboratively to achieve objectives.
• Problem-solving skills with a focus on customer service and satisfaction.
• The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
• CIH, IRPM, or equivalent qualification or degree (desirable).

If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!

You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer #INDSCP.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Housing Officer Opportunities / Independant Living Scheme Manager

Oxford - Kidlington

£28,254.56

Permanent 

Full time  (37 hours per week) 

We are currently seeking a Scheme Manager to work at one of our Independent Living schemes in Kidlington, Oxford. The scheme consists of 54 properties and the role would be working alongside the onsite care team, who provide 24/7 care. In this key role you will deliver intensive housing management support to residents living within the scheme and liaise with the care team and external agencies to ensure that holistic support to residents is delivered to meet their needs.

What you will be doing:

· Manage an Independent Living Scheme, by carrying out all intensive housing management tasks, such as income management, dealing with tenancy related issues and communicating with residents and third parties.

· Maintain thorough records of all contact with residents and support providers/professionals, using relevant systems as appropriate.

· Carry out suitability assessments, tenancy sign ups and empty homes management.

· Ensure the scheme is well managed, safe, and clean by overseeing any communal repairs, cleaning or maintenance and liaising with appropriate departments as necessary, escalating any unresolved concerns.

· Liaise with care teams and external agencies to ensure that a holistic package of support is offered to residents.

We’d love to meet someone with:

· Experience of working in a housing related role.

· Knowledge or understanding of tenancy management issues.

· Experience of managing safeguarding and anti-social behaviour cases.

· Experience of working with clients with complex needs.

· Good verbal and written communication skills and record keeping.

· Confidence to work independently and manage own workload.

· IT literate and confident in using WORD, EXCEL, OUTLOOK, TEAMS

· Experience in support planning with the ability to assess needs and risk effectively.

· A sensitive and supportive approach to the needs of customers.

Amongst what we offer you is:

· A competitive salary of £28,254.56 (pro rata) £22,909 (actual).

· 28 days holiday PLUS Bank Holidays

· A generous contributory pension scheme

· Private health care

· Free life assurance

· Access to an extensive suite of wellbeing services and tools including a digital gym.

· Opportunities for learning and development

· Retail discount scheme

Please note the successful candidate will need to complete an enhanced DBS application.

Closing date: 9th August 2024

Interview date: To be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

We believe in the power of effective information and advice and how it plays a part in positive mental health.  Our Advice Team supports people with mental health issues to obtain their rights and entitlements with regard to benefits debt and housing.  We have a vacancy for a part-time Housing and Welfare Rights Worker to deliver advice within Community Mental Health Teams in Manchester. This is an important role within the teams and makes a big difference to people.

We are seeking people with advice experience and people who care about social justice and collaboration to work with us.

Position: Housing & Welfare Rights Worker (Assertive Outreach Pathway)

Hours: 18.5 hours per week

Base: Kath Locke Centre, Hulme, Manchester.

Salary: £27,852 - £30,464 p.a. pro rata (£13,926 - £15,232 actual) dependent on experience.

People with mental health issues are more likely to be dependent on benefits, be at risk of homelessness and in debt. Therefore, providing advice is vital and supports better mental health.  Could this be you? If so you will also be part of a wider team of advice workers within Manchester Mind with whom you can share skills and knowledge.

The skills and experiences that are important to us are:

· Advice experience in areas of benefits, debt and housing.

· Working collaboratively, with people.

· Ability to build kind relationships that enable good outcomes.

If you are interested in this role, please download the application documents from the Join Our Team page of our website.

The closing date is 12 noon on the 31st July 2024.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.

We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury. 

It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience. 

We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.

The role

As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.

You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.

You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.

What you'll need:

You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.

You'll also have:

• Evidence of achieving excellent customer service outcomes in a complex environment
• Strong communication and listening skills
• Experience of coaching and managing a team, inspiring them and optimising performance
• Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
• The ability to use systems and data to assess impact and inform focused solutions

What we can offer you

As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

University House is seeking a number of Housing Solicitors and Housing Paralegals/Caseworkers as part of a major expansion.

Starting pay for 1PQE Solicitors & Housing Paralegals/Caseworkers is £44,500 and £30,000 respectively. All candidates must have experience of Legal Aid and also a willingness to engage with wider access to justice projects.

This is an exciting opportunity to work for one of the leading organisations in the NFP sector.

For further details, please see the job description and person specification.

Closing date: 12th August 2024 5pm 

As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. This will include a team of Housing Caseworkers who will carry out assessments and advocacy work with young people under 25 who are fleeing violence and exploitation, in order to move them on successfully into both emergency and long-term housing options. You should be passionate about working with this client group, able to manage a fast-moving caseload, and committed to working collaboratively with a team across multiple services. 

*Please note, previous applicants for this role need not reapply.

Salary: £46,920- £51,403 (London) / £42,373 - £45,000 (National) per annum

Hours: Full time (but open to proposals including part time, job shares etc)

Contract: Permanent

Benefits:

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;

· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

· Attractive family friendly policies;

· Private healthcare cover;

· Season ticket loans;

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Location: London/Bristol - flexible working arrangement can be agreed with the line manager.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Senior policy advisor to lead our policy and strategy work on housing finance.

The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website. 

This role is a crucial and exciting one within our policy team and the wider organisation. You will use your policy and strategy skills to influence national housing policy on behalf of our housing association members. You will build on your existing finance and/or housing knowledge to quickly develop a strong understanding of housing associations and their finances, and will build strong relationships with Finance Directors across our membership. You will use their and your specialist knowledge to shape the policy environment so that housing associations can best deliver on their social purpose.

Whether this is making a persuasive and evidence-based case to the government for additional grant funding to build new homes or the details of social housing rent policy, or working with sector experts on the detail of accounting, pensions, tax or treasury policy, or meeting with civil servants, banks, lenders, ratings agencies, and other stakeholders on behalf of our members, this role is central to our work influencing national social housing policy.

Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

· Shape and lead our policy work on key strategic issues for housing associations around housing finance – advocating for solutions and mitigating risks that affect the delivery of housing associations’ social purpose;

· Develop evidence and ideas on technical policy areas into salient policy solutions that will make a difference for the sector and influence government;

· Represent the NHF to senior colleagues in government, members and external stakeholders with credibility, expertise and political judgement;

· Communicate with and provide advice to members on critical changes to policy and the external environment.

The successful candidate:

The successful candidate will be able to demonstrate:

· An ability to lead the development of credible, robust, evidence based policy, including on complex and technical policy areas;

· An ability to communicate credibly, clearly and persuasively in writing and in person including to Chief Executives, senior government officials and finance professionals;

· An ability to draft, oversee, adapt and deliver complex plans for the delivery of multiple projects or programmes of work;

· A strong interest in and passion for social housing and for housing association finances, through previous experience in either finance or housing roles, and capacity to quickly learn the technical details of housing association finances and operating models .

Nb within the NHF this role is known as ‘Policy leader’ but it is equivalent to a Senior Policy Advisor in other settings.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer

We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 6 August 2024

Interview date: 14 and 15 August 2024