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- To provide emotional and practical support to women affected by domestic abuse.
- To provide advocacy and support around finances, housing options and other support areas as required
- To work alongside colleagues at SCH to devise safe and realistic housing action plans for women
- To provide briefings for and share specialist knowledge of domestic abuse with colleagues at SCH.
- To comply with the recording, monitoring and evaluation procedures of the project
- To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
- To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
- To keep abreast of issues regarding violence against women on a national and local level
- To participate in multi agency work as agreed with your line manager
- To identify and attend training and conferences relevant to the post, in agreement with your line manager
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
- To promote awareness of the impact of domestic violence on women and children and BSWA services
We’re looking for an experienced housing management professional, to undertake a new role in our Our Way Leeds (OWL) service.
Our OWL service offers young people aged 16 - 25, including families, accommodation, support and advice.
In this rewarding role, you’ll ensure accommodation is maintained in a safe and habitable condition as well as undertake the case management of individual tenancies.
We are looking for someone who
- Enjoys building strong trusting relationships with clients and landlords
- Has a working knowledge of housing legislation
- With excellent organisational and prioritisation skills
- Holds a full UK driving licence and has access to transport
Above all we are looking for passionate people who are committed to making a difference to people’s lives.
So, if you can do most of what we’re looking for, please go ahead and apply. You could be exactly what we need.
Our Offer to You?
You will benefit from:
- 25 days annual leave plus bank holidays, rising to 30 days
- Many learning and career development opportunities, with paid and tailored training
- Free Employee Assistance Programme 24/7 including access to counselling and GP services
- Employer contributory pension scheme
- Good maternity, paternity, and adoption benefits
- Incremental pay
- Care workers discounts
- Access to our Employee Networks including BAME, LGBT+, Mental Health and Wellbeing etc.
- Health and wellbeing opportunities
- Cycle to Work Scheme
- Access to Corporate Health Plan
We encourage you to apply early as your application will be reviewed as soon as it is received and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
We aim for our workforce to reflect the diverse and exciting region we serve and welcome applications from everyone, so come as you are and join us.
Good Luck!
The client requests no contact from agencies or media sales.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Housing Officer, Look Ahead Care Support and Housing, Brent
Job description:
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
We are looking to recruit a Housing Officer to take responsibility for the landlord functions of a number of properties within our Housing Management Service. For this role, the successful candidate must hold a full driving licence, have use of a car and be prepared to cover a geographical area within the Nottinghamshire and Derbyshire area.
The post holder will provide an effective, customer focused service to tenants, particularly focusing on dealing with: Anti-social behaviour and tenancy management, improving income, ensuring properties are maintained to a good standard, dealing with housing related court action, working closely with support providers to prevent eviction, and engaging with local communities including the Police, ASB teams and neighbours.
The successful candidate needs experience of working in a housing management role and should ideally be able to demonstrate the following:
• A proven track record of dealing with allocations, sign ups and ending of tenancies
• Experience of carrying out property inspections
• Experience of managing tenancies, in relation to when they are breached and enforcing their terms
• An understanding of housing law and the landlord/tenant relationship
• An understanding of some of the issues faced by vulnerable people and knowledge
of agencies who can help address those issues
• Experience of working with support providers in an accommodation setting
• A qualification in Housing Management or similar level 4 (or a willingness to obtain one with Framework support)
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Support Housing Officer
Do you have experience supporting vulnerable adults in accommodation, with varying needs?
Would you like to provide accommodation support to 18-59 year old UK residents?
This is an exciting opportunity to develop your career in an ambitious, sector-leading organisation where your contributions will be valued.
Please don't delay applying since our client may interview on a rolling basis.
Benefits: As well as fulfilling work and lots of support from your Manager, they offer a health cash plan covering medical, dental and optician costs, a 24/7 unlimited GP adviceline (including video advice), discounted gym membership, an employee assistance programme and life cover.
Location and travel: This position will be based in High Wycombe. A driving license and access to your own transport would be beneficial due to public transport issues to the site.
Hours: You will initially work Monday-Friday, 7.5 hours per day working one weekend shift in four. You will also be rostered to work on public holidays. Occasional unsocial hours based on the needs of the service.
About the role:
Our client runs high quality housing services. This opportunity is part of a small and committed team supporting 18-59 year old individuals with the transition into independence. You will support clients to adjust to living in shared accommodation, and work with external services to support them to identify move on accommodation. The service provides intensive wrap-around 24 hour support.
You will have experience supporting vulnerable adults with varying needs. You'll also be committed to providing tailored individual support plans to help clients realise their full potential.
This role may involve occasional lone working as well as working as part of a team. You will be required to assist clients to attend appointments within the community, encourage and oversee that the accommodation is kept clean and tidy, facilitate budgeting, cooking and life skill sessions and meet frequently with the caseload to provide support.
An Enhanced Disclosure check is required for this role.
Background information:
This is an exciting time to be joining our client as they embark on an ambitious plan to grow their housing service and double the impact they have across all their accommodation sites.
In 2020/21 they provided over 185,030 nights of safe and secure accommodation to those most in need. Providing considerably more than just accommodation their highly experienced support and complex-needs team deliver over 23,000 housing related support sessions each year through which the housing team were able to support a total of 992 vulnerable individuals to escape homelessness and rough sleeping with 463 of their residents being helped to move-on positively into their own long term settled accommodation.
If you feel that you have the necessary skills and experience to foster a culture of excellent customer service, genuine care for residents, a strong sense of team spirit to maximise outcomes / increase the impact for residents our client would welcome your application.
How to apply:
You need to complete your application on our clients website (you will be redirected by clicking apply).
Before completing your application, please read the attached job description.
Please state your notice period (or the earliest date you can start) in the "Supporting Information" box on the application form.
Please remember to submit your application once you have finished (by pressing the "Complete" button on the final page) or it will be marked as incomplete.
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping,exploitation,etc.
Purpose of the Job:
The Refugee & Migrant Centre (RMC) are a well-established, multi award winning regional charity, renowned for its work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens via a whole person approach to delivery of services. RMC have a very broad remit and an extremely varied service user base.
The Housing & Homelessness Manager will join RMC at a management level and will work closely with the Head of Services, Regional Operations Manager and other key managers. This is an exciting time to be joining the team, as RMC grow to meet our aspirations. We are strengthening and expanding our infrastructure following a period of rapid growth in activities and development as well as in staff numbers and turnover.
Purpose and Scope of the Role
This role is essential for the day-to-day management of our Housing & Homelessness services and in particular, the delivery of front-line services. You will ensure that an excellent quality service which meets the needs of people experiencing housing and associated difficulties is provided at all times. To this end, you will lead and supervise a staff and volunteer team delivering a specialist service.
This role sits within our casework team which offers holistic advice and a whole person-centred approach. The housing support speciality will help people to prevent the loss of their homes, to resettle after a period of homelessness and where their housing issues are as a result of domestic abuse. People we work with might be facing difficulties such as mental health issues, drugs and alcohol use, anti-social behaviour or domestic abuse. We work with the whole household and support individuals and families through our specialist workers where relevant and link clients in with a range of in-house and external support. The Housing Manager’s role provides oversight of this support to clients, ensuring that all issues are appropriately assessed and managed, through line management of staff, risk assessments, safeguarding and service overview. This role will develop and lead on multi agency relationships across the region to ensure that all support is delivered taking account of statutory and voluntary services available.
Description of the role- main objectives
- To support and manage the staff team delivering housing & homelessness services to ensure the most effective service is delivered to our clients.
- To ensure the service adheres to RMC’s Quality Standards and meets contractual and internal performance targets
- To support the integration of volunteers in the service, offering input to their recruitment, training, management and organisation.
- To assist in the marketing and promotion of the service
- To ensure the service is professional, impartial, pragmatic and focused on getting the best outcomes possible for our clients.
- To develop RMC’s Housing & Homelessness work to the next level looking at ways to support clients after initial crisis period.
About you
You will be someone who can demonstrate the following knowledge, skills and experience:
- Experience of day to day staff and service management, including casework support and supervision
- Specific and demonstrable experience of managing housing advice provision
- Experience of promoting the take- up of services amongst multi- disciplinary teams
- Competent in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email etc.
Key responsibilities
Managing staff to ensure Housing support service delivery
- To set stretching and realistic objectives and targets for individual staff members that enable the service delivery to meet its targets for funded projects/contracts.
- To line manage staff to meet those objectives and targets and to develop their skills, including coaching, mentoring and training individuals and the team.
- To ensure all service delivery meets contractual, quality and professional internal targets and standards.
- Be responsible for people management - including attendance, performance, motivation and learning and development needs.
- Monitor the level, nature and quality of RMC casework, ensuring a fair distribution of work among staff.
- To contribute to the day-to-day management of the service.
- To be responsible for the rota and ensuring that the service has adequate cover.
- To manage volunteers, including supporting their recruitment, training and development.
Provision and Development of Service
- Monitor the effectiveness and efficiency of service delivery.
- To develop RMC’s Housing & Homeless work and look at ways to support clients once the initial housing crisis is dealt with and they are in more sustainable housing.
- Identify best practice, develop and implement improvements to ensure client needs are met.
- Promote and market the service and work closely with other managers
- Promote effective working relationships with appropriate external agencies and internally across RMC’s departments.
- Assist in the development and implementation of service user involvement activities
General
- Contribute to, or lead regular team meetings, including advice team meetings.
- Produce management reports.
- Work in accordance with the appropriate operating model
- Respond promptly to reasonable internal and external information requests.
A DBS check will be carried out for this post.
Flexibility
In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Approach
Essential
Desirable
Demonstrate understanding and commitment to equal opportunities and diversity
✓
Demonstrate a commitment and enthusiasm for working with our service user group
✓
Able to build and maintain relationships whilst maintaining appropriate professional boundaries
✓
Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
✓
Demonstrate a proactive approach to work
✓
Strong team player, able to be flexible in response to changing priorities / needs.
✓
Knowledge & skills
Understands the case management of tenancy related issues
✓
Knowledge of Welfare Benefits and how they relate to Housing provision
✓
Knowledge of Housing Legislation
✓
Excellent technical literacy of Microsoft Applications e.g. Word, Excel, Power point, Outlook, Access
✓
Good verbal and written communication skills, including accuracy and attention to detail
✓
Good interpersonal skills including listening and display empathy
✓
Excellent organisational skills, able to prioritise effectively and meet deadlines
✓
Apply and promote risk management to work practices, working in line with policies and procedures
✓
Demonstrate an awareness of GDPR and the need for confidentiality when dealing with personal information
✓
Has a relevant vocational or academic qualification
✓
Experience
5 years plus Housing management experience
✓
Experience of managing teams
✓
Experience of working with vulnerable groups
✓
Experience of developing housing related services
✓
Demonstrable experience of working within the Homes (Fit for Human Habitation) Act 2018 legislation
✓
Contract management and delivery
✓
What's in it for you?
- A competitive salary (from £30,000 to £33,000 depending on experience)
- 25 days holiday which increases with service
- Company matched pension, employee assistance programme, health and wellness support, mental health support
- Training and opportunities for advancement
- Team days / nights out
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Reporting to: Head of Services
Hours: Full time 35 hours a week
Contract Permanent with six months’ probation
Closing date 10th June 2022
About the role
This is an exciting opportunity to work within an innovative new model to help the most vulnerable in their community. They are looking for the right people to start their new team delivering an innovative approach to support as part of the Housing First service. You will be part of a team of seven people shaping and designing the service alongside our clients to be delivering excellent support in this exciting new area.
Housing First is an innovating approach to supporting the most excluded and hard to reach clients. It focuses on supporting clients in their own accommodation to maintain tenancies and achieve individual goals and aspirations. You will be working with a caseload of 5-7 clients delivering this approach within office hours.
The Housing First team work together to provide a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First and Housing Led Principles. They will be required to provide a person centred, strength-based support service to support clients to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Our Housing first team support and empower homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives. This is an exciting opportunity to work with the most vulnerable in their community. Rather than follow normal routes of hostels to supported housing to independent accommodation, this service offers clients who have been rough sleeping their own home and then gives them the intensive support needed to maintain their tenancies and lead functional lives where traditional service delivery has failed to engage and meet their needs.
The new team will be supporting approx. 30 clients in properties across all 7 boroughs. Staff will work on a team basis covering and supporting colleagues and clients.
They are looking for people who, not only have relevant skills and experience, but also have the passion, commitment, enthusiasm and vision to enable Transform to help homeless and vulnerable people transform their lives.
It is essential that you have a full valid driving licence and use of your own car for business purposes.
Enhanced DBS clearance will also be required.
They review CV’s when they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
Position: Housing First Officers
Location: Multiple locations in Surrey around their head office in Leatherhead
Job type: Full Time, Permanent
Hours: 39 hours Monday to Friday flexible working
Salary: £21,500 to £24,250 dependent on experience (pro rata for part time)
You may also have experience in the following: Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector, etc.
Ref: 132 945
We believe in the power of effective information and advice and that we all have a part to play in enabling better mental health. Our advice team supports people with mental health issues to obtain their rights and entitlements with regard to benefits debt and housing. In this role you would work within Community Mental Health Teams to offer high quality advice to people being supported by those teams.
We are seeking people with advice experience and who care about social justice and collaboration to work with us:
Housing & Welfare Rights Worker (Assertive Outreach Pathway) – 18.5 hours per week - £27,041 to £29,577 per annum pro rata (£13,521 to £14,789 actual) depending on experience
The skills and experiences that are important to us are:
Advice experience in areas of benefits, debt and housing
Working collaboratively, with all stakeholders
Ability to build kind relationships that enable people to contribute
This post holder will with colleagues provide a service across 6 Community Mental Health Teams in Manchester but be based in Central West in Hulme.
If you are interested in this role, please download the application documents from the Vacancies page of our website, or alongside this listing.
The deadline for application submissions is 12:00pm on Monday 6th June 2022
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.
Manchester Mind is in independent local mental health charity which delivers services to young people and adults.
Our vision is of a ... Read more
The client requests no contact from agencies or media sales.
- Closing: May 29, 2022
- Location: London (Mainly based in Lambeth)
- Salary: Grade 5 (£30,606 - £34,062)
- Contract type: Fixed Term until 31/12/2022 (Part time 21hrs)
Context and Purpose of the Job
From May 2022 we will begin working with Lambeth to provide support to Ukraine nationals in the borough. This is an exciting time to join the wider team and this post will have responsibility to set up and coordinate the new service in Lambeth.
The Lambeth and Lewisham Resettlement teams provide advice and support to resettled refugees and Ukraine nationals to help them access services and mainstream provision, and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council Lambeth and Lewisham team promotes both the integration and independence of this group.
The Lambeth team will be working with Ukraine nationals who have arrived under the Homes for Ukraine programme and are residing in host accommodation across Lambeth. The team in Lambeth and Lewisham will provide integration support similar to those under other resettlement schemes.
Main Duties and Responsibilities:
- To support hosts to provide a safe and welcoming environment for Ukraine Nationals ensuring that standards are maintained and safe.
- To empower hosts to provide appropriate support to Ukraine nationals.
- To provide and facilitate peer support sessions to hosts providing accommodation to Ukraine nationals.
- To provide training and workshops to hosts providing accommodation to Ukraine nationals on topics such as safeguarding, empowerment and cultural awareness.
Do you have the drive to work within a trauma-informed service to support survivors of domestic abuse, working in solution-focussed, client-centred ways? Do you have a good understanding of the needs of survivors plus a working knowledge of housing-related support issues? Do you want to be part of a small, passionate, highly proactive and skilled team working closely with partners to ensure best outcomes for vulnerable people?
If this sounds like you, you may be a good fit as one of two new RISE Housing and Sanctuary Scheme Caseworkers. You will be delivering a flexible, accessible and respectful service, funded by Brighton & City Council, to all survivors of domestic abuse over the age of 16, working flexibly with them and key partners to support them to remain in their own homes, build their social networks and maintain and improve their wellbeing, including co-ordinating the installation of security systems under the newly re-instated Sanctuary Scheme.
On appointment you will be expected to complete an enhanced DBS disclosure and supply us with references.
More information about the role and how to apply is available on the RISE website.
Interviews will take place Wednesday 15 June 2022
This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
RISE is a Disability Confident employer and actively works on being inclusive. We are keen to diversify our staff team to better reflect our community by encouraging Black and minoritised and older, disabled women to apply for this role. We guarantee an interview to all women meeting this description that meet the competencies required.
Benefits that we can offer in return:
- 3% employer contribution pension.
- Very generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.
- Employee assisted programme.
- Focus on well-being and balancing flexible working alongside RISE’s priorities.
- Committed to training and learning opportunities for continuous development.
- Trauma Focussed wellbeing support.
RISE is local, highly respected women-centred domestic abuse charity deeply embedded in the Brighton and Hove community with 26 years’ ex... Read more
The resettlement team in Lewisham provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group. Refugee Council in Lewisham works in partnership with Lewisham Refugee and Migrant Network (LRMN) to support Lewisham Council’s commitment to resettle families in their borough.
From April 2022, we have been working with Ukraine nationals who have arrived under the Homes for Ukraine programme and their hosts, who provide accommodation across Lewisham. The resettlement team in Lewisham will provide integration support similar to those under other resettlement schemes.
Main Duties and Responsibilities
- To support hosts to provide a safe and welcoming environment for Ukraine nationals, ensuring that standards are maintained and safe
- To empower hosts to provide appropriate support to Ukraine nationals
- To provide and facilitate peer support sessions to hosts providing accommodation to Ukraine nationals
- To provide training and workshops to hosts providing accommodation to Ukraine nationals on topics such as safeguarding, empowerment and cultural awareness
For further information and to apply, please visit our website via the Apply button.
Closing date: 23 May 2022.
We have an exciting opportunity for an Estate Officer to join our busy Supported Housing Service, based in Bristol.
Bristol Foyer offers short term accommodation for young people aged 16-25 who are homeless or threatened with homelessness in Central Bristol.
On a day to day basis, you will be responsible for void turnaround in the resident accommodation in line with our contract timescales. You will maintain the upkeep of the building, including minor repairs, replacing and assembling furniture and general maintenance tasks. You will also liaise with external contractors and other LiveWest colleagues among other duties where required.
You will be required to build a good working relationship with Housing Management and Support teams to meet customer and service needs. This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do.
You will need to have an understanding of basic IT applications such as Microsoft Word, Outlook, Excel and reporting of on-site Health and Safety issues and responsive repairs.
This role is field based and is being offered on a part time basis, working 30 hours per week (Monday - Friday, 9am to 3pm).
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Estate Officer, you will:
- Be customer focused, approachable and always available to assist our customers
- Be a team player who uses their own initiative
- Be willing to step in and help fellow colleagues as and when needed
- Have a pro-active approach to work, with a can do attitude
- Have experience in day to day repairs and general DIY skills
- Be able to work with minimal supervision
- Be self motivated
- Be able to organise and prioritise tasks
What we offer:
- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary)
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
At LiveWest, we believe in a home for everyone.
We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more
Are you self-motivated and adaptable? Are you looking for a new challenge within a growing organisation that makes a real difference to people's lives? If so, we want to hear from you.
We have an exciting opportunity for you to join our Support team as a Estate Officer, in Mid/ East Cornwall, providing high class estate management across 7 schemes.
You will be based in East Cornwall and will work in Truro, Newquay, St Austell, Bodmin and Liskeard, with the occasional requirement to support in other areas of Cornwall, working alongside other housing management and support colleagues.
You will undertake minor maintenance work and repairs, cleaning and decorating, focussing on a speedy void turnaround, liaising with internal and external teams and contractors to ensure that properties are maintained to a high standard. You will work collaboratively with other colleagues and external bodies to ensure an appropriate, timely and comprehensive service is delivered. You will also be expected to work alongside residents showing and helping them with basic DIY skills. You will maintain the upkeep of the building, replacing and assembling furniture and general maintenance tasks.
It is important that you are able to work flexibly, reactively and responsively as you will be working with customers that do not fit into a 9 to 5 framework.
This role is field based and is being offered on a full time, permanent basis.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Estate Officer, you will:
- Have experience in property maintenance, minor repairs, cleaning and decorating
- Be adaptable and responsive
- Be able to communicate well with people, be patient and able to teach basic DIY and maintenance tasks
- Desire to help vulnerable people whenever appropriate
- Have a good understanding of fire, health and safety issues including COSHH
- Have some understanding of risk assessment and management, safeguarding, confidentiality and professional boundaries (additional training will be provided)
- Be a team player
- Be resilient, be able to work under pressure and prioritise workloads
- Hold a full driving licence and access to a suitable vehicle
What we offer:
- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary)
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
At LiveWest, we believe in a home for everyone.
We own and manage over 37,000 homes across the South West, from Cornwall to Glo... Read more
Shelter Cymru exists to defend the right to a safe home in Wales and fight the devastating impact the housing emergency has on people.
We help thousands of people each year by offering free, confidential and independent advice and campaigning to overcome the root causes of the housing emergency.
We are now looking to recruit for the following position to join our team.
If you want to help end homelessness in Wales, we would love to hear from you.
SC623- Rough Sleeper Housing Adviser - Cardiff
21 hours per week
£25,342 per annum (pro rata) - £15,205pa
Contract until May 2023
The post holder will provide specialist housing advice, advocacy and support to people sleeping rough on the streets of Cardiff and to rough sleepers currently in temporary accommodation. Working closely with other existing services, you will provide relevant assistance as necessary, in order to achieve positive housing outcomes for people who are, or have been, sleeping rough.
During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the post will be based at our Cardiff office.
Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website.
CLOSING DATE: 10am – 7 June 2022
Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Registered Charity No: 515902
Rydym yn bodoli i amddiffyn yr hawl i gartref diogel yng Nghymru ac i frwydro yn erbyn yr effaith ddinistriol mae’r argyfwng tai
Rydym yn helpu miloedd o bobl bob blwyddyn drwy gynnig cyngor tai arbenigol, annibynnol ac am ddim, ac ymgyrchu i oresgyn yr hyn sydd wrth wraidd yr argyfwng tai
Rydym am recriwtio rhywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.
SC623- CYNGHORWYR TAI I BOBL SY’N CYSGU ALLAN - Caerdydd
21 hours per week
£25,342 per annum (pro rata) - £15,205pa
Bydd deiliad y swydd yn darparu cyngor tai arbenigol, eiriolaeth a chefnogaeth i bobl sy'n cysgu allan ar strydoedd caerdydd ac i'r rhai sy'n cysgu allan sydd mewn llety dros dro ar hyn o bryd. Gan weithio'n agos gyda gwasanaethau eraill sy'n bodoli eisoes, byddwch yn darparu cymorth perthnasol yn ôl yr angen, er mwyn cyflawni canlyniadau tai cadarnhaol i bobl sydd, neu sydd wedi bod, yn cysgu allan.
Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn ein swyddfa yn Caerdydd
Mae Shelter Cymru yn cynnig lefel uchel o gefnogaeth, amgylchedd gwaith croesawgar a phecyn rhagorol o fuddion - i gael mwy o fanylion am y buddion allweddol sydd ar gael ewch i dudalen recriwtio ein gwefan
DYDDIAD CAU: 10am - 7 Mehefin
Mae Shelter Cymru yn recriwtio ar sail teilyngdod ac eisiau gweithlu sy'n adlewyrchu amrywiaeth unigolion mewn angen tai. Rydym yn croesawu ceisiadau yn arbennig gan bobl Ddu, Asiaidd a Lleiafrifoedd Ethnig sydd heb gynrychiolaeth ddigonol yn ein gweithlu ar hyn o bryd.
Rhif Elusen Gofrestredig: 515902