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Providence Row HA, E2, London (On-site)
£34,933.9
Posted 1 week ago
Closing tomorrow
The Frank Parkinson Yorkshire Trust, Leeds (On-site)
£29,000 per year
We are seeking an enthusiastic and compassionate Housing Officer to join our small, dedicated team providing independent living in Leeds.
Posted 1 week ago Apply Now

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Bedford, Bedford (On-site)
Hertford, Hertfordshire
£24,395 per year (FTE £40,658)
Part-time (21 hours per week (Monday, Wednesday, Thursday))
Permanent
Job description

As a Specialist Housing Officer, you'll provide housing management support to customers across Hertfordshire and Bedfordshire, helping them sustain their tenancies, access services and achieve positive outcomes. This is a community-based role with regular travel across the region, attendance at team meetings in Houghton Regis, and occasional travel to Westminster.

This is a permanent, part-time role working Monday, Wednesday and Thursday.

 

What you’ll do

· Manage a patch of specialist housing schemes, delivering an excellent housing management service.

· Build positive relationships with customers, support providers and local partners.

· Support customers to sustain tenancies and live independently.

· Resolve tenancy, estate and neighbourhood issues, aiming for first-time resolution.

· Carry out estate inspections and ensure schemes remain safe, clean and well maintained.

· Monitor cleaning, gardening and estate services, challenging poor performance where needed.

· Support customers with repairs reporting and maintenance issues.

· Work closely with Care & Support teams to deliver joined-up services.

· Manage voids, allocations, viewings and tenancy sign-ups.

· Complete tenancy visits, identify support needs and signpost to appropriate services.

· Maintain accurate records and case management information.

· Contribute to service targets, compliance requirements and continuous improvement.

 

 

What you’ll need

· Experience in housing management, tenancy management or support services

· Experience working with vulnerable people, including those with disabilities or mental health needs.

· Knowledge of housing management and tenancy-related issues.

· Strong communication and relationship-building skills.

· Ability to manage a varied workload and resolve issues effectively.

· Good IT and record-keeping skills.

· Commitment to equality, diversity and inclusion.

· Full UK driving licence and access to your own vehicle.

· Experience supporting customers with mental health needs is desirable.

Application resources
Organisation
Peabody View profile Organisation type Registered Charity Company size More than 1000
Posted on: 27 July 2026
Closing date: 10 August 2026 at 13:01
Job ref: TP/39827/1258
Tags: Housing, Mental Health, Social / Support Work