Information And Advice Officer Jobs
Who: We are looking for an experienced, self-starting Finance Manager for the Central Foundation Schools of London, a charity supporting two state schools in London, with investments and endowments in the region of £40m.
Responsibilities: The Finance Manager will be responsible through the CEO to the Board, for day-to-day management of the charity’s accounts and all financial operations. They will manage the financial record keeping, payroll, pensions, banking and oversee the tracking of Foundation’s investments and income. The postholder will provide accurate financial management information, including quarterly cashflow forecasting and management accounts and co-ordinating the annual budget setting process. They will be responsible for preparing the annual accounts to the required standards and overseeing the annual audit process. They will also provide advice on a range of operational issues to ensure sound asset management, value for money and compliance with statutory requirements relevant to the charity’s financial operations. They will contribute to the shared leadership of the organisation including collaborating on the implementation of the Foundation’s strategy.
Our Work: For over 150 years, the Central Foundation Schools of London has supported two schools in inner London. Between them, the Girls’ School at Bow Road, Tower Hamlets and the Boys’ School is based in Cowper Street, Islington provide places to over 2,500 young people. Today, the Foundation continues to benefit students at these two schools while also supporting the schools to strengthen the opportunities, facilities and educational excellence for current and future students.
Our People: We are a small team with three part time staff managing the day to day work of the Foundation. A Board of 18 trustees/directors volunteer their time and skills and collaborate closely with the small staff team. In 2022 the Board started a process of transformation and modernisation of the charity’s operations and processes. In 2023, alongside refreshing our governance, supporting two major building programmes and updating our financial operations, we established our first strategy addressing how we can best support the Schools over the next decade and more.
The Role: To support the exciting opportunities presented by the new strategy, Central Foundation Schools for London are recruiting a permanent Finance Manager to provide professional management of the charity’s accounts, ensuring the charity’s operational effectiveness and efficiency, accurate financial management information and advice, preparation of the annual budget, management of our investment portfolio as well as compliance with statutory for the production of the Annual Statutory Accounts in compliance with latest SORP and legislation.
Experience: We are looking for a fully qualified accountant with good post-qualification experience with the ability to work independently and lead the charity’s financial operations.
Hours: Working 2 days a week, the appointed candidate will have the flexibility agree their working pattern with the chief executive. Ideally, the new Finance Manager would work Tuesday or Wednesday (or both) on site in the Foundation office when other staff members are also on site.
Our Offer: Salary £48,000 - £54,000 pro rata dependant on experience;b ased near Old Street, with flexibility in days/hours by agreement; enhanced employer pension with option to join from day 1; 25 days holiday plus bank holidays (pro-rata); taining and development support, including support for continuing professional development.
Through an exceptional Central Foundation education, every student learns, develops, and grows so they can reach their full potential.
The client requests no contact from agencies or media sales.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Works Project Support Officer to join us on a permanent, full-time basis.
The Benefits
- £32,666-£35,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an excellent opportunity for an administrative support professional with facilities and contract management experience to join our prestigious organisation.
In this engaging role, you’ll have the chance to support us as we maintain the beautiful and historical buildings and structures that make the Royal Parks so unique, for millions to enjoy.
Not only will you be working in some of the capital’s most renowned green spaces, but you’ll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities.
The Role
As a Works Project Support Officer, you will support the day-to-day management and maintenance of the Park Assets with focus on assisting with the delivery of minor works and projects.
Managing the administration of works, you’ll prepare and co-ordinate project documentation, organise diaries and works meetings, take minutes and produce progress reports, action logs and checking on the O&Ms.
Acting as the office manager, you’ll ensure we have all the resources we need, respond to enquiries, field requests and support staff inductions.
You’ll also liaise with teams to ensure maintenance or conservation-based projects are delivered to the highest possible standards.
Additionally, you will:
- Manage finances for works
- Create and publish financial reports
- Manage the Works asset database and the Works filing system
About You
To be considered as a Works Project Support Officer, you will need:
- Experience of providing administrative support within a busy office
- Facilities management and contract management experience
- Experience of CAFM systems, finance software and forward maintenance planning
- Experience of statutory compliance and regulatory requirements related to project management
- An understanding and awareness of health & safety legislation
- Excellent communication, interpersonal and negotiation skills
- A methodical approach to work with a high level of organisational skills
- Proficiency in IT and Excel
Other organisations may call this role Project Support Officer, Project Officer, Assistant Project Support Officer, or Workplace Project Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Works Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
The role of the Support Officer within the Money Advice Team is to support clients who contact the office by email or telephone, offering them initial advice and support with welfare benefits, money management and emergency food, and referring to other organisations. In addition, the role involves general administrative tasks such as responding to emails and messages, creating client records, and arranging appointments with Advisers.
Responsibilities and Duties
Advice work and support
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Triage people referred to the foodbank via Scottish Welfare Fund, and those who contact EFP directly, including information gathering, benefit checks, referrals for energy support and emergency food
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Signpost people to external agencies and partner organisations
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Create client records using Advice Pro, including verifying client information for accuracy and make amendments when necessary, ensuring people are aware of how their data is stored and used (GDPR)
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Form completion with clients – for example Social Welfare Fund crisis and community grants
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Attend training relevant to the post
Admin support
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Create debt packs to be sent to people, including creating template letters and ensuring documents are accurate and up to date and completion of income and expenditure forms
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Scan and record letters received for advisers ensuring information is stored securely on Advice Pro
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Take minutes at team meetings
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Collate statistical data
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Collate case studies of client success stories
Other duties
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Adhere to the policies and procedures of Edinburgh Food Project
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Any other reasonable tasks as requested by the senior management team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MenWalkTalk
MenWalkTalk is a registered charity in England which aims to support an improvement of mental health in men of all ages by engaging in a walking group which is proven to be beneficial to their mental and physical wellbeing. The Stigma around Men’s mental health needs to be broken. MenWalkTalk also aims to reduce social isolation for men and provide signposting to specialist support for those who may be experiencing mental health problems. We want to provide volunteer-led walking groups in every county across England and then the UK. Our volunteers have mental health first aid training as a minimum and their aims are to discuss mental health within their walking groups, in a caring, supportive, and non-judgemental manner. We currently have 22 walk-leaders and 5 campaigners, all of which are volunteers.
Job Description – about the role
We are seeking to hire a self-motivated and enthusiastic Fundraising Officer to work with the charity team and to support the activities of the organisation.
The ideal candidate will possess a wide range of skills and be interested in playing a key role within a small and committed team, supporting the Trustees and Fundraising & Marketing Committee with the organisation’s activities.
As a Fundraising Officer your primary responsibility will be to develop, engage and grow corporate, trust, and individual supporters to help MenWalkTalk achieve its goals. Working closely with the CEO and Trustees. You'll contribute to the team by conducting research, managing appeals and fundraising efforts, handling administrative tasks, and providing event support across our team.
·Support the MenWalkTalk charity in achieving its annual income target by engaging corporate, trust, and individual donors.
·Conduct research and develop a pipeline of potential supporters across various donor types to expand the charity's network.
·Assist in implementing and maintaining an effective CRM system to ensure accurate and up-to-date partnership records, enabling efficient donor management and communication.
Key responsibilities:
Fundraising
·Support the charity in achieving an annual income target from a mixture of corporate, trust, and individual donors.
·Conduct research and create a pipeline of potential supporters across different donor categories.
·Aid in the establishment and integration of a CRM system within the charity.
·Ensure partnership records are kept up to date and accurate on our income CRM system (TBC).
·Conduct research and generate a pipeline of potential supporters across various donor types.
·Manage partnership records on our income CRM system (TBC), ensuring accuracy and currency of information.
·Assist in specific fundraising activities and events for our broader initiatives, with a specific focus on increasing unrestricted funding through trusts, foundations, and corporate donors.
·Contribute to the creation and distribution of donor communications, including appeals, newsletters, and fundraising pages.
·Help coordinate email marketing campaigns and provide comprehensive administrative support to the team when required.
General Responsibilities
·To understand, adhere to and actively implement all the policies and procedures of MenWalkTalk and its services at all times.
·To operate and comply with the provisions of the Data Protection Act 1998 and relevant MenWalkTalk policies during the course of undertaking the role.
·To undertake training as required.
·Assist with other work, events and projects as needed.
·To undertake additional tasks reasonably requested by the CEO and the charity team.
·Take all opportunities to promote the work of the charity in order to continually build our network of supporters.
Guidance and support to the Chief Executive
·Liaise with the CEO regularly.
·Liaise with the CEO and other staff to coordinate any external/charity appointments, attendance at such events and the detailed planning of special events.
·Keep the Fundraising & Marketing Committee and Trustees appraised with Funding outcomes.
·Attend occasional events and exhibitions as requested by the CEO to represent the charity.
Expected outcomes:
For this role, the main successful outcomes include:
·Exceeded income target: Achieve or surpass MenWalkTalk's annual income target from diverse donors, demonstrating the officer's effective engagement and contribution to increased financial support.
·Enhance donor management: Establish a CRM system, ensuring accurate partnership records and improved donor engagement, resulting in stronger relationships, higher retention rates, and streamlined fundraising processes.
·Diversified funding: Contribute to successful fundraising activities, expanding unrestricted funding through trusts, foundations, and corporate donors, reducing reliance on a single funding stream and promoting long-term sustainability.
Person Specification – about you
Qualifications:
- GCSE or equivalent Maths & English
- A-Level or equivalent in any subject
Skills:
·Excellent communication skills
·Strong organisation and project management skills, and the ability to deliver and respond to challenges.
·Ability to respond to MenWalkTalk’s growth and challenges in a creative and effective way.
·Creative and curious with a willingness and ability to develop new ideas.
·Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of MenWalkTalk.
·A track record of building positive relationships.
·Excellent IT skills, including solid knowledge of Microsoft Suite, and experience with social media.
Experience:
- Experience in Project Management
- Experience of Stakeholder Management
- Experience of working with and/or supporting volunteers
- Experience of working in a fundraising capacity
- A background and/or understanding of the role and importance of volunteers in the charity sector.
- Knowledge of mental health sector
This job description provides an overview of the primary duties and responsibilities associated with this position. It is important to note that there may be additional duties assigned to you, depending on your capabilities or following appropriate training. It is not expected that you fulfil all of these responsibilities immediately, as we are committed to supporting your skill development as you advance in your role.
More About MenWalkTalk
Mission
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not. To listen to them, support them, walk with them and signpost them to specialist support where appropriate.We want to raise the awareness of mental health issues that men currently face, promoting a better understanding of this area.
Vision
“For men to feel able to speak out, feel heard, understood and supported. To promote a positive change in people’s lives through mutual support and advice”
Values
Welcoming; We understand it can be difficult, we are here for you. Approachable; We are available without judgement. Partnership; We understand there is strength in numbers and will support you to further support. Positive; We will try to find the positive in every situation.
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not.
The client requests no contact from agencies or media sales.
Role Title: CO-CEO Office Liaison and Internal Communications Lead
Salary: £53,328 to £54,880
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have experience leading on engaging internal communications?
Do have experience in coaching, influencing and working in partnership with Senior Stakeholders and Leaders?
Then we'd love to hear from you!
AAUK are seeking an experienced CO-CEO Office Liaison and Internal Communications Lead. This role is responsible for running the office of the Co-CEOs, internal communication and engagement activities across ActionAid UK. The role will oversee and manage the day-to-day operations of the Co-CEO office enabling the Co-CEOs to effectively manage their workload and focus on strategic responsibilities in their dual roles as Co-CEOs and Directors.
The post holder will lead on key Co-CEOs projects and deliverables in collaboration with relevant subject matter experts across the organisation. Develop the organisation’s internal communications and engagement strategy, in line with the overall People & Culture Strategy, policies and best practice. Lead and implement a programme of internal communications and engagement initiatives that ensures AAUK staff feel connected to and engaged with the mission and objectives of the organisation, and boosts staff engagement levels. Responsible for ensuring all comms and engagement activities are promoting our feminist principles, anti-racist and decol agenda and contributing to the overall staff experience and employee proposition as an employer of choice.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Do you have experience of providing Health and Safety advice and looking for a new challenge in a complex and rewarding environment?
We are looking for 2 people to join us as Health and Safety Officer’s. You will be joining the St Mungo’s Safety and Qualityteam who are committed to maintaining high levels of h&s standards and ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
As a Health and Safety Officer you will play a key role in ensuring the safety and wellbeing of staff, clients and all relevant stakeholders who are involved with St Mungo’s operations. Other responsibilities include:
- Providing advice on health and safety issues across St Mungo’s.
- Supporting the development and implementation of health and safety policies.
- Conducting planned and reactive audits and inspections and monitoring incidents.
Our Central Office is based in Tower Hill, London which will be your office location. We support a flexible approach to work with opportunities for agile working from home, or other St Mungo’s London or regional locations. Additionally, you will be required to travel to different sites across London and the Southwest to conduct audits and inspections.
About you
We are looking for proactive people who are interested in providing quality health and safety services. If you can demonstrate the below, we encourage you to apply:
- A minimum qualification of a NEBOSH general certificate.
- Excellent communication skills and the ability to provide timely and high-quality advice on health and safety matters.
- Experience of working in the housing sector, or other relevant homelessness, care/support services.
- A commitment to continuous improvement with a focus on detail and quality.
- The ability to collaborate effectively with a variety of people, including senior team members to ensure compliance and address areas of concern.
Above all, we are looking for someone who shares our dedication to maintaining a safe and healthy environment for all stakeholders.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 10 June 2024
Interview and assessments on: 21 and 24 June 2204
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
High Trees are seeking a dynamic and creative Voluntary and Community Sector Support Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local VCS sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.
This is a hands-on, practical role and the right candidate will have a wide skillset and interest in continually developing skills in order to perform this role. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshops using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.
To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Healthier Lifestyles Project Officer x 2
Responsible to: Healthier Lifestyles Service Manager
Responsible for: Volunteers, as required
Salary: £27,330.60 per annum FTE (Pro Rata if part time)
Hours: Full time and Part time role available Monday to Friday.
(A full working week is 35 hours)
Contract: 1-year fixed term contract with extension subject to funding
Pension: Auto enrolment regulations apply
Location: Home, office (Thornton Heath) with regular travel in Croydon
We are looking to recruit two additional project officers mainly to help deliver our Live Love Later Life and Healthsmart services whilst providing organisational and administrative support to help these run smoothly.
An exercise qualification and experience of delivering health checks are highly desirable. However, if you do not hold these qualifications you will need to undergo a chair-based exercise qualification and blood pressure training. Applicants need to be willing to undergo this training. They also need to have the confidence and enthusiasm to deliver exercise to groups of older people whilst motivating participants that may have a variety of physical and cognitive challenges. These attributes will be assessed through a task during the interview process.
If you are passionate about making a difference to the health and wellbeing of the older people who use our services, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
For a more thorough overview of the duties and responsibilities associated with this role, please download our Application Pack which contains a full job description and person specification.
This post is subject to a Disclosure and Barring Service check.
Deadline for Applications: Sunday, 2nd June 2024
Interviews: Week Commencing 3rd June 2024
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Could you develop and delivery new innovative health partnerships for the British Heart Foundation (BHF)?
We have an exciting 18-month fixed term opportunity to join British Heart Foundation’s (BHF) Health Partnerships & Community Resuscitation Team to deliver partnerships which make a lifesaving, life improving impact.
Through our work we want to reach more people, in new ways, with greater impact, involving more people in their heart and circulatory health and care, and in the work of BHF. This will improve health outcomes and help ensure that BHF strengthens its position as the nation’s heart charity.
About the role
In this role you’ll contribute to the operational delivery of innovative health partnerships for BHF. These partnerships help us to reach, on a mass scale, people at risk or living with heart and circulatory diseases; working with large corporate organisations, other charities, and community groups to provide information, support and skills in innovative ways to improve health awareness, support self-management and reduce health inequalities.
As part of the Health Partnerships team, you’ll support several health partners, delivering agreed activity and maximising the opportunity to reach their workforce and customers with our free health initiatives.
You’ll work collaboratively with colleagues across BHF particularly in our Medical and Marketing, Fundraising and Engagement teams, as well as external partners to meet agreed aims and objectives. You’ll also work closely with other delivery teams (e.g. Clinical Support, Health Content, Community Resuscitation and Customer Service Teams) to create an integrated and seamless customer experience for your partners.
Obtaining a comprehensive knowledge of our health offerings during your induction, you’ll develop a warm and productive relationship with your key accounts and ensure the delivery of activity is fulfilled effectively and efficiently and that your partners needs and opportunities for growth are appropriately identified so that they receive the best possible experience from the BHF.
Working arrangements
Please note this is an 18 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge and an understanding of BHF and organisational objectives, you’ll have previous experience delivering projects in large, complex organisations, as well as the knack of developing relationships with internal and external key stakeholders quickly, and with ease.
You’ll have previous experience supporting the delivery of high impact partnerships in either a charity or health-related environment and will have experience managing own workload and key areas of responsibility.
To be successful in this role you’ll have the following skills and experience:
• Good relationship management skills, showing empathy and resilience in handling challenging situations.
• Excellent planning and prioritisation skills, with the flexibility to deal with reactive demands
• Ability to think creatively and work collaboratively to approach partnerships in exciting new ways
• Passionate about improving outcomes for people at risk or living with heart and circulatory diseases
• Willingness to learn new skills and build knowledge of different areas of the organisation
• Adept in Microsoft Office and customer relationship management systems
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Communications Officer Devolved Nations
We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE306 Communications Officer Devolved Nations
Location: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel). Hours: Part-time, 28 hours per week
Salary: Circa £27,570 per annum (FTE circa £34,000)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 3 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 7 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.
Key responsibilities will include:
· Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
· Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
· Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.
About You
You will have experience of:
· Generating media coverage in Scotland, ideally in the charity sector.
· Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
· Planning, executing and monitoring media plans against identified briefs and overarching objectives.
· Working alongside Policy and Public Affairs colleagues.
· Creating, posting, and managing social media content.
· Reputation management and working with crisis communications teams.
· Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.
This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as PR, Public Relations, Communications, Marketing and Communications, Campaigns, Policy, Media, Media and Communications, PR Officer, Public Relations Officer, Communications Officer, Marketing and Communications Officer, Campaigns Officer, Policy Officer, Media Officer, Media and Communications Officer, Devolved Nations.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Programme Officer is responsible for supporting the development and delivery of the annual member programme and conducting research to ensure the Association of Chief Executives and the Public Chairs' Forum continue to provide a compelling and responsive offering to its members.
The Programme Officer ensures ACE and PCF remain in step with changing member needs and interests.
1. Manage delivery of a wide range of community activities
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Shapes proposals for events and sessions, based on member insight and desk research.
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Promotes activities through fortnightly member updates and a variety of communications and media tools to reach different target groups.
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Supports improvements to membership offering, based on feedback and data intelligence.
2. Secure a sustainable future for PCF and ACE
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Provides support to the development and delivery of membership engagement campaigns.
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Maintains membership programme engagement records.
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Manages resources effectively.
3. Secure the reputation of PCF and ACE as a credible voice for public bodies.
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Contributes to relationships with key stakeholders, including Cabinet Office, government departments, public bodies and Institute for Government.
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Plays an active role in contributing to research projects which stimulate debate and inform improving practice.
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Contributes ideas and content for circulation across communication channels - web, socials, trade press - to increase the profile of PCF and ACE.
4. Ensure smooth and effective operations of PCF and ACE.
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Contributes to regular reporting to the Chairs and Boards of both PCF and ACE.
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Contributes general administration and operational support as required.
If you’d like to apply for this post, please send your CV and a covering letter by Friday 7 June 2024, describing in under 500 words how you meet each of the criteria listed in the job and person specification.
The Finance Manager will be providing bespoke financial management capacity-building support, ensuring compliance with statutory/funder requirements, and supporting operational/strategic management and planning resources. The role holder is also expected to support HQ Finance function.
This is an exciting opportunity to join our financial hub, you will be supporting the CFO, Deputy Director of Finance and our senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.
Key Duties and Responsibilities
A. Support the CFO and Deputy Director of Finance and senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.
B. Provide bespoke financial management capacity-building support to Black and racialized organisations in 8 London boroughs, including supporting groups to:
1. Conducting financial health checks and developing and implementing action plans.
2. Provide training, and guidance to groups supported on ensuring compliance with statutory and regulatory and funder requirements governing the sector, employer responsibilities training, and governance.
3. Support the development and implementation of financial strategies operational/strategic management and planning resources.
4. Provide training and guidance on risk identification and mitigation and annual reports and accounts.
5. Support the delivery of webinars/masterclasses to participants
6. Support developing effective online learning tools and platforms to cascade learning.
7. Support the delivery of a proactive finance service ‘Critical Friend’ providing financial advice, support, scrutiny, and challenge to the organisations.
8. Support groups to plan resources, assess the implications of service proposals, and provide financial modelling and analysis of service options for projects and initiatives.
9. Contribute to the provision of financial support across the Ubele hubs, in forecasting both in-year and future-year income and expenditure, ensuring these are accurate, appropriate, and supported through activity and performance analysis.
10. Support the Deputy Finance Director as required on a range of financial and management accounting, budgetary, reconciliation, reporting, and payment tasks where relevant, for the designated service area.
11.Support the Ubele senior leadership team and staff in the development and updating of the project organisational and annual budget to ensure that it supports the outcomes set out in our strategic plan.
Location: Hybrid working between the Aldgate, London office and home.
A great opportunity has risen for an Individual Giving Officer to support our work to engage and grow our audience as part of our Supporter Giving and Legacies team.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will be a key point of contact for the team, working across fundraising campaigns, liaising with agencies and managing stock for our online shop. Supporting across all aspects of our portfolio to ensure that our supporters receive the best possible experience.
You will have excellent communication skills in writing and verbal, strong IT skills and experience in a fundraising environment. You will be organised, target oriented and a team player.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Interviews ongoing - Please apply as soon as possible.
Senior Complaints Handler / Senior Engagement & Insight Officer
Hemel Hempstead (Hybrid/Smart Working)
Salary £37,742.00 Per Annum Plus Benefits
Fixed Term Contract (Maternity Cover 12-18 months)
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is seeking a highly skilled and motivated Senior Engagement & Insight Officer to join our Customer Services department.
As a vital member of our team, your principal duties will be managing our Complaint Handlers and supervising all service requests. You will be responsible for ensuring that processes are in place to expedite the resolution of service requests.
Additionally, you will provide comprehensive advice and guidance in accordance with Thrive's Complaints Policy and the Housing Ombudsman Code, thereby effectively supporting the team and the broader business. By collaborating with the wider business, you will ensure that complaints are resolved on time, issues are mitigated, high-risk cases are identified, and trend information is provided.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
- Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking
- Investigate and gather case files for Housing Ombudsman enquiries. Co-ordinate and carry out case studies and self-assessments for Housing Ombudsman reports, sharing lessons learned with the business.
- Support the Customer Experience Lead in ensuring that Thrive remains compliant with the Housing Ombudsman Code of Complaints.
- Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team and wider business.
- Engage with customers directly by leading focus groups and holding customer voice events both in person and online
- Co-ordinate and analyse customer surveys and feedback
- Contribute to delivering Thrive’s customer ambition.
Requirements:
- Line management experience
- Technical expertise in complaint management, customer service, and quality assurance is essential.
- Ability to role model our core behaviours, with a focus on trust and respect for everyone.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Excellent Microsoft Excel skills
- Ability to work independently and as part of a team.
- Flexible and adaptable to change.
Benefits:
Thrive’s Top 10!
- Annual Leave - 25 days per year increasing by length of service (up to 30 days)
- Buy or sell annual leave
- Generous family friendly provision
- Pension - Thrive Homes will pay double your contribution (up to 10%).
- Discretionary Bonus
- Life assurance - a payment of 3x your salary
- Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
- Virtual GP Service (available 24/7)
- Wellbeing reward scheme (earn vouchers through a health app)
- A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 12th June 2024
Interviews Dates: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.