Initial response officer jobs

Youth Programmes Officer – West Midlands 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE

LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford) 

HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience. 

CONTRACT: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch. 

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack 

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. LINK TO ATS 

The closing date is Sunday 13th September at 23.30 hrs 

Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.

Questions? 

Contact through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

Job Title: Helpline Advocacy Coordinator 

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an exciting opportunity to join Refuge as a Helpline Advocacy Co-ordinator.

The Helpline Advocacy Co-ordinator – London (HAC) provides short-term, targeted advocacy to victim/survivors of domestic abuse based in London, who present with complex or additional barriers to accessing safe accommodation and support services.

The role builds on initial helpline contact to deliver enhanced, focused support, including proactive follow-up and advocacy with statutory and voluntary agencies to secure safe outcomes. This includes working closely with housing departments across London boroughs, refuge providers, and specialist services to overcome barriers and facilitate access to accommodation and support.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 10 and 11 September 2026

AFRIL is recruiting for our next Casework Manager, following the advancement of the current post holder into another role within the organisation. We are looking for a hard working and dynamic person who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL, which would be ideal for a highly experienced caseworker or solicitor seeking to gain leadership experience in a community led organisation.

The successful candidate will lead a team of 3 Caseworkers (as well as a team of volunteers) in the delivery of AQS casework in the areas of housing, asylum support, welfare benefits and community care, and the provision of Immigration Advice Authority Level 2 advice. The post holder will also hold key funder and partner relationships, oversee compliance, safeguarding and support the Executive Director with AFRIL's external policy work. 

The Head of Vocations and Discernment will offer national leadership of the ongoing renewal of lay and ordained ministerial vocations in the Church of England. This will include a broad span from encouraging initial enquires through to the smooth operation of national discernment processes.

Leadership

• Lead the renewal of ministerial vocations across the Church of England at a national level to ensure the church has the lay and ordained leaders we need to fulfil our vocation to proclaim afresh the Gospel in every generation including this one.

• Lead the development and operational excellence of the Shared Discernment and Candidates Panel processes, ensuring that the processes meet the evolving needs of the whole church. This will include personally leading panels on occasion and ensuring that high-quality training for people involved in discernment continues to develop and evolve over time.

• Ensure that strong foundations of Christian prayer and discipleship are developed and maintained as key foundations for the renewal and discernment of ministerial vocations in the church.

• Build trust and confidence with key stakeholders, especially Bishops and diocesan officers working in vocations and discernment.

• Lead the national Vocations & Discernment team, developing and shaping the team as necessary, with a clear focus on delivering the renewal of ministerial vocations that the church needs.

• Ensure good safeguarding practice is embedded into the work of renewing ministerial vocations and discernment across the Church of England.

• Play an active role in the wider work of the Ministry Development Team, especially as a member of the Ministry Leadership Team.

• Represent the Church at a national level on matters of vocations and discernment within the Church of England, with ecumenical colleagues and with wider society.

Management

• Line manage the national Vocations and Discernment Team directly or indirectly as appropriate.
• Manage the Vocations and Discernment budgets with a clear focus on supporting the key objective of renewing ministerial vocations across the church.

Governance

• Synthesise complex information into clear reports, proposals and recommendations for senior governance bodies
• Work in collaboration with the Lead Bishops for Vocations and Discernment and the relevant advisory group(s)
• Ensure that the advisory group(s) actively support the renewal of ministerial vocations, including by ensuring it has the membership it needs and by facilitating regular productive meetings of the group(s).
• Support the work of the Ministry Development Board (who oversee the work of the Ministry Development Team) plus the Archbishops' Council and College/House of Bishops as necessary.

Essential

Skills & Abilities:

• A passionate and convincing advocate of Christian ministerial vocation and prayerful discernment with a capacity to personally prayerfully discern.
• An accomplished inherently collaborative leader who can offer strategic, creative and entrepreneurial leadership which draws on data analysis and is rooted in Christian prayer.
• A proven ability to work fluently across the breadth of Church of England traditions.
• A strong networker who can inspire confidence from a wide range of stakeholders across the church.
• A track record of successfully initiating and implementing change.
• Excellent written and verbal communication skills, with an ability to adapt to a wide range of audiences including formal reports for senior leaders.
• Strong administrative skills, including good familiarity with Microsoft 365/Office and CoPilot.
• An ability to hold a portfolio of high profile work and to progress it at pace, prioritising and delegating well, and adapting and adjusting in response to feedback and experience.

Knowledge/Experience

• A strong fruitful track record of creative nurturing and discerning of ministerial vocations in the Church of England.
• A working knowledge of the Shared Discernment Process
• A proven commitment to serving the breadth of the church and enabling a diverse range of people to pursue their vocations.
• Substantial experience of ministry in the Church of England (lay or ordained).
• An established manager with line management and budget management experience.
• A strong understanding of safeguarding within the Church of England (further training will be provided).

Personal Attributes

• High levels of emotional maturity and self-awareness. Sophisticated handling of conflict and difference.
• Resilience in complex relational environments.
• This post is subject to a genuine occupational requirement (GoR) that the post holder be a committed, communicant member of the Church of England under Part 1, Schedule 9 of The Equality Act (2010), as the post holder will lead on renewing ministerial vocations in the Church of England, including personal engagement in discernment processes, through prayer and appeals to theological and spiritual understandings of the Church and God's way of calling people to lay and ordained ministry.
• Further the post-holder will be engaged in consulting and giving advice to dioceses on vocations based on those same understandings and in the context of prayer, preaching and spiritual/theological advice.
• In light of the GoR above, the post holder will need to have a disciplined pattern of prayer and personal discipleship to sustain them in their ministry and to enable that ministry to be fruitful in the life of the church.
• This role will involve regular travel (including some which require the post holder to be away from home overnight) in England and occasional weekend work.

Applications close 07 September 2026 23:55, please ignore the Charity Jobs closing date.

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries, in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date:  Late October 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 
• Competitive salary 
• Team and individual training opportunities, including dedicated training budget and team lunch and learn activities monthly 
• Commitment to personal development, including opportunities to develop skills and experience to support wider Cara strategy participating in working groups, contribute to office improvement initiatives 
• Hybrid working, home and office (minimum 2 days each week in the London office) 
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 
• 25 days annual leave entitlement plus Bank Holidays and two weeks Christmas and New Year office closure
• 8% employer pension contribution 
• Wellbeing support, access to counselling when required, Mental Health First aid and supportive small team environment
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement:  The Programme Assistant, Enquiries, plays a vital administrative role in the Fellowship Programme working directly with academics facing immediate risk in their home countries. The role exists to provide effective and efficient administration, completing due diligence tasks and onward signposting to prospective applicants. Duties include managing an individual caseload of applicants, assisting prospective applicants and administrative support for general enquiries, the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to assist academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. 

Cara has been a lifeline to academics at risk for over 90 years enabling them to continue their teaching and research in safety, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine.

Today, our Fellowship Programme convenes a network of 135 UK universities in the UK to secure research placements for at-risk academics and support for their families, continuing a longstanding commitment of protecting academics and preserving their knowledge and expertise.

Cara Objectives‘To assist academics who have been, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

Role & Responsibilities 

Casework 

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation. 

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Attending weekly case review meetings with the team. 

Administration 

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Assist with compilation of reports to funders. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects across the organisation as required. 

Managerial Support 

• Take part and contribute to Cara wide working groups across a range of research and strategy topics, including contributing to efficiency improvements.

• Provide advice and guidance to colleagues where applicable. 

Ad Hoc Responsibilities 

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities. 

Responsibilities also include related activities that might arise in relation to the Fellowship Programme and Cara's other programmes as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential: 

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn and contribute to a growing organisation 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to remain adaptable and work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently in a hybrid work setting 

• Good time management with ability to manage competing priorities and work to deadlines 

• Understanding of issues of confidentiality 

• Ability to handle difficult conversations with sensitivity and resilience 

• Interest in and commitment to the work of Cara 

• Confident using Microsoft package 

• Awareness of current global issues 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Lived experience or experience in supporting people who’ve gone through forced migration or other forms of severe adversity 

Applicants must have the right to work in the UK and be willing to undergo a Disclosure and Barring Service (DBS) check if offered this position. 

Shortlisted candidates will be invited to an initial online interview on the week starting 21st September and if successful, will be required to attend an in-person interview at our office in London on the week starting 28th September. If you require any reasonable adjustments at any stage of the process, please mention this as part of your application. 

Our staff team is a small (approx. 20 staff), committed and dedicated team, who works with our organisational values of Community & Collaboration, Trust & Integrity and Resilience through Knowledge & learning, we welcome applications from those with diverse identities and you will find a warm and welcoming team, committed to the highest standards as we seek to support those at risk around the world.

Application Instructions 

Please send a CV along with a cover letter in response to the screening questions below. Applications that do not follow this guidance will not be considered. 

At Cara, we do not utilise AI tools at any stage during the recruitment process, and all applications we receive are reviewed by at least two members of our team. 

We recognise that whilst artificial intelligence can be a useful tool in preparing a job application, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. 

Applicants may find AI useful for: 

• Refining and clarifying ideas and thoughts in your application 

• Researching publicly available information about Cara 

• Checking spelling, grammar and clarity of your answers 

However, we ask you to refrain from using AI for: 

• Generating responses to application questions and copying these into your application 

• Inventing or exaggerating your skills and experiences 

• Using live AI during interviews to answer questions 

We tend to find that applications that rely too heavily on AI-generated responses are not as competitive, and at Cara we value answers informed by personal experiences. We may also reject applications where AI has been used inappropriately. 

Please respond to the following questions in your cover letter (max. 2 pages).

1. What interests you about Cara and the work of supporting at-risk academics, and how do your experience and skills relate to this role? (max 500 words)
2. Describe a specific situation in which you had to manage competing priorities? How did you approach the situation? (max 250 words)
3. Tell us about a time when you had to deal with a person who was in a vulnerable situation. How did you handle this and what did you learn from this experience? (max 250 words)

We reserve the right to close applications for this role early if we receive a high number of applications.

About Migrateful

Migrateful is an award-winning charity supporting refugees, asylum seekers and migrants on their journey to integration and employment.

Our cookery classes enable our chefs to share their cultures and cuisines, develop skills and confidence, and create meaningful connections with the wider community.

About the Role

We are looking for an organised, practical and proactive candidate to take day-to-day operational ownership of the Migrateful Cookery School in Farringdon and coordinate the effective operation of our network of venues across London.

A key focus will be introducing a Venue Champion model, where designated facilitators undertake agreed routine checks and practical tasks at external venues. With support from the Operations Support Officer, you will establish and coordinate this approach, while retaining overall oversight of venue standards and stepping in when additional intervention is needed.

You will also coordinate the operational onboarding of new venues and support the planned refurbishment of the Cookery School.

This is a varied, hands-on role combining venue operations, coordination, problem-solving and continuous improvement.

KEY RESPONSIBILITIES

1. Cookery School Operations

Take day-to-day operational ownership of the Migrateful Cookery School.

• Ensure the space, equipment, ingredients, recipes and resources are ready for classes and ad hoc events.

• Coordinate repairs, maintenance, cleaning and facilities requirements, working with building management, contractors and cleaning providers.

• Maintain effective systems for stock, storage, equipment, consumables and procurement.

• Identify and resolve operational issues to ensure the space works effectively for chefs, facilitators, volunteers and staff.

• Coordinate the planned Cookery School refurbishment, working with contractors, suppliers and colleagues to minimise disruption and ensure the space is ready for reopening.

2. External Venue Coordination

Maintain operational oversight of Migrateful's external London venues.

• Maintain venue-specific equipment, kit and operational requirements, with planned schedules for checks, maintenance and resets.

• Monitor venue readiness, facilitator feedback and outstanding issues and coordinate appropriate action.

• Maintain effective relationships with venue contacts and undertake periodic quality assurance visits where required.

3. Venue Champion Coordination

Venue Champions undertake agreed routine practical tasks, while the Venues Coordinator retains overall oversight of venue standards and the systems supporting them.

• Coordinate a network of Venue Champions who provide routine practical support at external venues.

• With support from the Operations Support Officer, recruit and train Venue Champions from Migrateful's facilitator pool and provide clear guidance for the role.

• Establish equipment lists, checklists and schedules for venue checks, kit cleaning and resets.

• Monitor completion of agreed tasks and coordinate follow-up, maintenance or equipment replacement where required.

4. New Venue Onboarding

• Coordinate the operational setup of new London venues when required.

• Assess new venues and establish equipment, storage, logistics, food safety and operational requirements.

• Coordinate procurement, setup, documentation and facilitator onboarding, resolving issues during initial classes.

• Identify and train a Venue Champion and transition established venues into the ongoing venue-management system.

5. Health, Safety & Quality

• Maintain high operational, food safety and Health & Safety standards across Migrateful's London venues.

• Maintain appropriate Health & Safety, food safety and allergen systems, documentation and checks.

• Ensure facilitators and Venue Champions understand the procedures relevant to their roles.

• Coordinate equipment safety and compliance requirements and identify, track and escalate risks appropriately.

6. Systems, Procurement & Continuous Improvement

• Maintain effective systems for equipment, stock, ingredient ordering, procurement and venue documentation.

• Manage relevant supplier relationships and monitor expenditure within agreed budgets.

• Identify opportunities to simplify, standardise or digitise processes and reduce unnecessary manual work.

• Maintain clear records so operational information is accessible, consistent and shared across the team.

Scope and Boundaries

The Venues Coordinator is responsible for the systems, standards and coordination that support effective venue management. They are not expected to personally undertake every routine task at every external venue.

Venue Champions provide local practical support and routine monitoring, with the Venues Coordinator responding to escalated issues and undertaking periodic quality assurance checks.

Reasonable changes may be made to the responsibilities of the role as Migrateful develops, following consultation with the postholder.

Working Hours & Out-of-Hours Support

Migrateful delivers cookery classes during evenings and weekends, so some operational issues may arise outside normal office hours.

The postholder will participate in a shared Operations Team out-of-hours rota. When rostered, they will provide first-line support for urgent operational issues affecting class delivery, escalating where appropriate.

The rota will be scheduled in advance. Expectations around availability, response times, escalation and working time/TOIL will be set out in Migrateful's Out-of-Hours Support procedure.

About You

We are looking for someone who:

• Has experience in kitchen, hospitality, venue, facilities or operational coordination, with a good understanding of Food Safety, Health & Safety and allergen management.

• Is highly organised and able to coordinate multiple venues, priorities and people while ensuring spaces are safe, well equipped and ready for classes.

• Takes a practical, proactive and solution-focused approach, with high standards of cleanliness and attention to detail.

• Communicates confidently and builds effective relationships with a diverse range of people, including facilitators, suppliers and venue partners.

• Can develop and maintain clear operational systems, identify issues early and make practical improvements to how things are managed.

• Is comfortable working independently, using initiative and coordinating others, including Venue Champions.

• Is flexible about travelling between London venues, undertaking hands-on practical tasks and participating in the shared out-of-hours rota.

• Ideally has experience in a charity, social enterprise or community food setting, or working with volunteers and freelancers.

Right to Work

Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role.

Successful applicants will be required to provide evidence of their right to work in the UK before starting employment.

Application Process

Applications will be shortlisted on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.

The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.

Role outcomes

1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include: 

• Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.

• Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.

• Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.

• Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.

• Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.

2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include: 

• Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.

• Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.

• Developing practical toolkits, guides, and frameworks for university staff to accompany above training.

• Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.

• Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).

3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include: 

• Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities. 

• Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.

• Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.

• Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise

• Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.

4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead  on partnership growth, institutional engagement metrics, and strategic pathway goals.

• Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.

• Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.

• Supporting grant reporting and budget management related to university pathway expansion and partner development.

• Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.

• Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
   

• Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
   

• Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors

• Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum. 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.

Are you looking to work somewhere that actually invests in growing its people?

Do you love getting stuck into the day-to-day finance work as much as the bigger-picture strategy side?

Are you keen to be part of a Christian charity that's genuinely changing children's futures?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, Bradford, West Yorkshire (40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible,30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Terms and Conditions
Job title: Link Worker (Prison)
Reports to: Service Manager (Prison)
Direct reports: N/A
Start date: TBC – subject to successful MOJ prison vetting
Salary: £27,183 per annum
Working hours: Full time – 35 hours per week
Contract: Permanent
Location: HMP Bronzefield, HMP Downview, and HMP Send

Job Purpose
The primary purpose of this role is to work with women in custody, including on remand, preparing 
them for, and connecting them with vital community support services on, release.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, 
to women on remand in HMP Bronzefield, HMP Downview, and HMP Send.
2. Development and maintenance of professional relations in prison and the community.
3. Ensure clear, timely and effective communication and record keeping.
4. Proactively seek to develop your personal and professional practice and contribute to wider 
organisational development.
5. Contribute to building a feminist leadership culture and positive working environment for 
Women in Prison.

For the full job description, please see the Recruitment Pack