It Support Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Quilombo UK is looking for an IT specialist to join their national volunteering team working from home. By joining QuilomboUK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
What will the role entail?
> Adding new volunteers to google systems
> Managing Passwords
> Google Drive maintenance
> Integrator Management (software that links to MT)
> Whatsapp / Alternatives
> Managing website structure
> Support for online database for interactive products
> Making sure all accounts are safe and secure
> Able to volunteer at least 12 hours a week (preferably 2 days, 6 hours each day) for minimum 16 weeks
Some Skills that are preferred:
- Time management
- Problem solving
- Basic IT skills
- Database management
- Organization
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.
Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc
Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.
How does this role make a difference?
All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online. Clients without IT skills are hugely disadvantaged. This role provides clients with support, helping them to overcome initial fears or learning barriers. With increasing confidence, they will be able to access the internet independently.
Who will you be helping?
Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.
What will you be doing?
- Meeting clients and carrying out weekly, one-to-one coaching sessions
- For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email
· Helping new clients to complete an IT Initial Basic Skills Assessment
What are we looking for?
- Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.
- The confidence and willingness to work closely with clients and actively approach them where required.
· You have some experience assisting or coaching others.
· You are patient, a good listener and have the ability to motivate others.
· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.
What is the time commitment?
We are looking to have open access sessions for clients twice a week, days will depend on your availability. one-to-one sessions can be arranged to fit with these days.
We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role. Volunteers find this goes very quickly!
How will you be supported?
· There is ongoing support by the Learning and Employment Manager.
· Free access to a range of e-learning modules on the Centre’s online e-learning platform
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.
What is the recruitment procedure?
Application form> Informal interview> Ideally two reference checks> DBS check> Trial period
The client requests no contact from agencies or media sales.
We would love to hear from you if you have experience in IT support and would like to use your skills to support Mind In Somerset on a voluntary basis.
Main Purpose of role:Assist with IT provision in Mind in Somerset
Key Tasks: User support of systems Including In-house and cloud-based systems.
Supplementary support of Microsoft Azure and 365 systems.
Potential to include user training as required.
Starters/leavers onboarding/offboarding Management.
Record and apply Hardware update/refurbishment/configuration.
Network management assistance including WANS< LANS, and WiFi
Project work e.g. expansion, upgrades, extensions etc.
Assistance with IT Strategy formulation
Responsibilities to Employees and Volunteers; Provide effective IT support
Person Specification
Essential: Demonstrable existing IT knowledge/experience beyond user level
Understanding of the need for record keeping
Analytic abilities
Ability to clearly support and communicate complex concepts to a range of staff/volunteers
Willingness to learn (including independently) to extend their knowledge
Ability to work alone or within a team.
Desirable: An interest in governance and standards
Mathematics/statistics skills at higher education level
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Smile for future generation is a community based development organisation which was established in 2023 by Tanzania citizens from mainland, aiming to influence, advocating for ,building capacity for children and their community so as to explore various opportunities in different sectors. The organisation intends to start implementation of the activities to the regions around lake Victoria.
SMILE FOR FUTURE GENERATION is located in Ilemela district, mwanza city Council in magaka village.
Education sector is essential in realising country vision of industrialization and economy hence improved quality of life.Despite effort of the government of Tanzania in improving education services by ensuring free education to primary and secondary schools, there marginalised and vulnerable children who are not benefiting fully this opportunity. To realize this there are needed efforts from other non state actors to complement governmental efforts in enhancing good educational services for children from vulnerable families especially from rural areas majorof whom are disadvantaged.This will entail working on innovative ideas suitable for respective communities thus ensuring equitable access to education services fir school children 6_ 18 years.
VISION STATEMENT.
To anticipate the good educational services among children in Tanzania.
MISSION STATEMENT.
Glance children development and education through capacity building, infrastructure and facilities development.
OBJECTIVES.
1.To support children from vulnerable families with school needs such as backpacks,shoes ,school uniforms and pens.
2.To enhance the provision of sanitary pads to the children.
3.Encourage the participation of the the community in educational services.
Note:An applicant must be willingly t o work in collaboration with our staff .
Bahati Alphonce
General director
+255626835923
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for volunteers who have strong IT skills and have experience using online platforms such as Teams and Zoom. This volunteer opportunity is perfect for those looking to volunteer remotely, have the chance to access opportunities and gain more third sector experience.
Who Cares? Scotland Education and Engagement team are looking for a Virtual Education and Engagement volunteer to assist in the delivery of online sessions, discussing and reflecting on Corporate Parenting practice in relation to people with Care Experience. The role will involve providing technical support and supporting the delivery team where necessary. This is an exciting and newly developed role which gives practical experience within the Third Sector, providing training to Corporate Parents on care experience, and would allow for personal development for a suitable candidate.
This position is almost exclusively online, therefore, open to anyone with the ability to work remotely and possesses IT skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Quilombo UK is looking for an IT specialist to join their national volunteering team working from home. By joining Quilombo UK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
What will the role entail?
- Adding new volunteers to google systems
- Managing Passwords
- Google Drive maintenance
- Integrator Management (software that links to MT)
- WhatsApp / Alternatives
- Managing website structure
- Support for online database for interactive products
- Making sure all accounts are safe and secure
Some Skills that are preferred:
- Time management
- Problem solving
- Basic IT skills
- Database management
- Organization
REQUIREMENTS
- Will require references
- Own computer or secure access to one
- Relevant qualifications or training
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Types: Part-time, Volunteer, Internship
Contract length: 16 weeks
Expected hours: No less than 12 hrs per week
Benefits:
- Work from home
Schedule:
- Day shift
- Flexitime
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why do we need you?
• We need your help to assist visually impaired people to use their smart phones, tablets and laptops by adjusting accessibility settings, support with apps and how to use speech and voice feedback.
What activities will I be involved in?
• One to one, hour long appointments with service users
• Adjust accessibility settings and teach how to use speech and voice feedback
• Introduce Apps that can help users read documents or listen to audio books.
• Help to troubleshoot technical issues
• Explain the benefits of IT to those who are wary of, or intimidated by modern technology.
What skills and abilities will I need to have?
• A good understanding of using smart phones and tablets.
• Knowledge of Android, Apple or Microsoft operating systems
• Understanding of accessibility settings
• The ability to share your knowledge and skills in a constructive and supportive way
• To be flexible and a problem solver
• Patience and a good sense of humour helps
How much time should I offer?
• This role is flexible but we do look for a regular commitment.
• IT appointments are at our support centres at locations around Warwickshire.
• Rugby, Nuneaton , Coleshill, Atherstone and Bedworth
• Depending on the location sessions are weekly or monthly either 9:30am to 11:30pm or 2:30pm to 4:30pm
Is there an induction and training?
• You will receive an induction when you start
• We will provide any training you need to complete the role
What on-going support/guidance will there be?
• You will be supported by our IT4U team
• Opportunities to meet and network with staff and fellow volunteers during the year
Will I need my own transport?
• Access to your own vehicle would be an advantage.
What are the benefits to me?
• The opportunity of meeting new people and working as part of a dedicated team
• A great opportunity to learn new IT skills
• The satisfaction of knowing that you are making a vital difference to people living with sight loss
Will my expenses be paid?
• We pay volunteers “out-of-pocket” expenses in accordance with our guidelines.
Do I need to submit to a Disclosure and Barring Service check?
• As a volunteer working with vulnerable people you will need to undergo a DBS check in accordance with our policies
Areas :- Nuneaton, Coleshill, Bedworth, Atherstone, Rugby
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support. In addition, you will provide support to our online Forward Fuse platform and Kaizala (digital messaging app).
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
To note: If you have a preference for Fuse moderation or Digital support, please mention this in your volunteer application form.
Accountabilites
Service Delivery – Client support tasks
· Provide remote and/or in-person support for clients who struggle with IT.
· Helping to build clients confidence and self-esteem with using popular digital technology.
· Raising awareness of online services and the support available locally.
· Meeting clients within the community to enable them to access digital devices such as tables and PC’s.
· Build a trusting and supportive relationship with clients.
· Listen to the clients concerns and work with them to overcome those.
Forward Fuse
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning.
· Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Kaizala
Forward successfully used the digital messaging app Kaizala (similar to WhatsApp) to help members of the Forward Connect service keep in touch with each other and share support while face-to-face meetings weren’t possible.
- Supporting Kaizala as a moderator outside of normal staff working hours – monitoring comments for breaking of the Ground Rules, and encouraging engagement.
Additional tasks
· Support with web coding (if you have relevant experience)
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
· Travel expenses (within 20 miles of the service)
· Up to £6.50 lunch expenses.
· Any additional expenses will need to be pre-agreed with placement supervisor.
Training & Induction
Induction training will be provided to the volunteer and will include the following:
o E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
o Digital Unite – available e-learning module and resources to help structure support sessions with clients.
· A full induction to your team including placement specific policies and procedures.
· Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· Confident to pass on digital skills in a friendly and supportive manner.
· Content Moderator – ability to evaluate content in line with content and policies.
· Web coding (preferable) – specific information needed.
· To have the ability to engage effectively with the client group.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To be able to communicate and actively listen to client’s concerns.
· To be able to treat clients in a positive and non-judgemental manner.
· To be committed to own learning and development.
Checks required for the role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
As a Digital Innovations Developer, you’ll be part of our dynamic team dedicated to uncovering the next big digital breakthroughs.
The role involves communication with other Teenage Helpline team members; researching new technologies; reviewing and updating existing application portfolio; prototyping; developing solutions; creating technology education and awareness material for volunteers and cross-team collaboration.
Responsibilities
- Turn concepts into reality. Build prototypes, test hypotheses, and iterate.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Investigate emerging technologies that could have a use case within our charity, primarily supporting our volunteers.
- Develop and maintain web and mobile solutions using cutting-edge technologies.
- Create responsive, user-friendly interfaces.
- Develop technology use cases and collaborate with stakeholders to implement solutions and update existing applications and processes.
- Create awareness around new technologies being adopted by the charity, highlighting value.
- Engage in cross-disciplinary discussions, brainstorming sessions.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Reporting key updates and results to the Digital Innovations Development Team Lead.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for researching new technologies, presenting how they can create value for Teenage Helpline’s operations through use cases.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others in a team.
- Software engineering, programming, website development and software development understanding.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of using assistive and accessible technology? We'd love you to volunteer regularly in Brighton to help local people with sight loss become independent technology users and enjoy the benefits of being online. You'll work closely with individuals, supporting them to develop the knowledge, skills and confidence to get the most out of technology.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
We particularly require volunteers who are based in Herefordshire, Warwickshire, Staffordshire, Worcestershire and Shropshire.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of using assistive and accessible technology? We'd love you to volunteer regularly at the Sensory Advice Resource Centre (SARC), Milton Keynes. Help local people with sight loss become independent technology users and enjoy the benefits of being online. You'll work closely with individuals, supporting them to develop the knowledge, skills and confidence to get the most out of technology.
Sensory Advice Resource Centre (SARC), Gloucester House, 399 Silbury Boulevard, Milton Keynes, MK9 2AH
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The Digital Innovations Team Lead is responsible for overseeing the delivery of value for Teenage Helpline through research of emerging technologies, development of proof of concepts and the delivery of new solutions through technology identified. The role involves communication with other Teenage Helpline team leads; managing team workload; creating an opportunities-based technology plan for the charity; researching technology opportunities; overseeing communication and awareness of technology; liaising with departments to develop use cases and developing solutions.
You’ll be at the forefront of our digital transformation journey. You’ll work closely with cross-functional teams to design, develop, and implement innovative solutions that enhance user experiences, streamline processes, introduce new workflows and ultimately drive charity growth.
Responsibilities
- Collaborate with IT Project Managers to ensure digital innovations projects are assigned, worked on and project requirements are understood.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Forecasting work through research and creation of development plans.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Planning initiatives and tracking associated timelines.
- Management of Digital Innovations Team, ensuring work is allocated, managed and tracked effectively.
- Reporting key updates and results to the CIO.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
- Willingness to advise on the direction of development through clear reasoning and justification.
- Explore emerging trends, tools, and frameworks to drive continuous improvement.
- Participate in brainstorming sessions and contribute fresh ideas to solve complex challenges.
- Ensure code quality, scalability, and security across all projects.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for research and development and how it can create value for Teenage Helpline’s operations.
- Excited about the possibilities of implementing new technology.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others and leading a team.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
- Strong familiarity with and use of Microsoft 365 and Azure products.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.