Location: You can be based from any of our England and Wales hubs.

The Prince’s Trust is excited to be recruiting passionate people across England and Wales, to work with and support young people via the Government’s new Kickstart scheme!

What is Kickstart?

The Kickstart Scheme is the UK government’s flagship employability scheme for young people in response to the COVID pandemic and provides funding to employers to create job placements for 16-24 year olds on Universal Credit. For further information, please visit our website (this will open in a new window).

Objectives:

To help young people make the most of their Kickstart placement and build the skills and confidence to sustain employment beyond.

What will I do?

As a Prince’s Trust Executive, you will be delivering a combination of group workshops, webinars and 1-to-1 support in employability and personal and social development. You will also provide ‘buddy training’ for employers to help them support young people during their placements.

You must be comfortable delivering programmes on virtual platforms, as all sessions will be delivered virtually. You may at some point, be asked to occasionally deliver face-to-face, but there are no plans for this anytime soon.

Requirements:

We are particularly interested in receiving applications from individuals with the following:

• You engage in challenges with optimism and resilience.
• You are adaptive and flexible, ready to embrace change and innovation.
• You are experienced in Employment training in both a 1-to-1 setting and in group sessions.
• You have experience in partnership management to engage with employers effectively.
• You deliver high-quality learning & development sessions to young people.
• You are a natural and effective communicator, delivering excellent customer service.
• You are passionate about making the right decision for young people.

For a full list of essential and desirable requirements, please click here for the job description. You can also head to our ‘Working with young people’ page for more information. (These will open in a new window, however, if you're viewing from an external job board, please click apply to be directed to our website.)

We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role. If you think you could do the role, but don’t have all the desirable experience, we would still love for you to apply, as you’ll have the chance to complete a supporting statement to let us know what you would bring to the table, that will help young people on the Kickstart scheme.

Why we need Prince's Trust Executives:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Location: Flexible within England & Wales

Department: Customer Journey

Interview date: 06-05-2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for experienced product managers to lead digital service delivery at Citizens Advice. You’ll lead multidisciplinary teams delivering a sustainable, user-led approach to the provision of advice. The team is at the heart of the organisation’s ambition to deliver our vision for 2022. 

We have an ambitious product strategy for the next 2-3 years that supports the organisation’s overall mission. Within this we will be focusing on 4 areas:

1. Building outcomes measurement capability
2. Enable a seamless client journey
3. Tailored, tactical advice services online, without needing an adviser
4. Remote advice delivery through phone, chat, video and email platforms

We’re growing fast, and today, we have 7 multidisciplinary product teams in our London office, split across four areas: public advice, adviser-facing services, platforms, and advice-area specific services.

You’ll be working on products that help 30 million people every year, and your work here will make a huge difference to their lives. You’ll be setting the goals, strategy and priorities within a cross-functional product team, and defining the way millions of people get help from us on a daily basis.

We’re an equal opportunity employer and prize diversity as a strength. Everyone is welcome at Citizens Advice. We offer flexible working, and are open to part-time and job sharing too. In fact, several of our leadership team members work four days a week.

What you’ll do every day

You’ll develop a product roadmap, collaborating with a wide range of stakeholders, and balancing user needs alongside organisational priorities. You will help scale our largest products to thousands of users. You’ll be:

• Leading the creation and evolution of the product vision, strategy, and objectives
• Discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members
• Coordinating across dependencies to deliver features that improve the overall user experience
• Engaging with teams across the organisation to align plans, understand priorities, and communicate changes with our local offices and clients
• Collaborating with developers, technical architects, and DevOps engineers to make sure our services are sustainable and flexible
• Tracking and monitoring product performance and client outcomes to iterate and improve on features
• Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences

Apply if

• You’re passionate about Tech for Good and want to work in an equity-driven organisation solving complex problems
• You’ve shipped transactional software products in a large and complex organisation
• You relentlessly pursue building the best possible client experience and use data to track how you’re doing
• You live at the intersection of client, organisational, and technical needs and know how to balance these when setting direction
• You’re comfortable with leading a multidisciplinary team that deals with ambiguity every day, and taking decisions in uncertainty
• You’re have lots of energy for sharing your knowledge and have mentored and coached other product people
• You embrace the value that comes from working in the open and sharing with other organisations
• You enjoy working with non-technical stakeholders and learning from their expertise
• You want to be part of a growing product community, at the centre of organisational transformation
• What we’re doing here at Citizens Advice excites you!

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Would you like to be involved in this unique opportunity to support the wellbeing of families in Cardiff? We are looking for a creative therapist in art, drama or a qualified Counsellor. You will also have experience in supporting adults or young people. The position is 29.6 hours but as we are interested in a range of skills we will consider a job share. We offer excellent training opportunities and you can contribute to the evolution of the service to meet emerging needs.

This is a unique opportunity for a highly motivated individual to join our team as a Wellbeing Practitioner, contributing to the development and delivery of a specialist wellbeing service aligned with the strategic vision for families in Cardiff. Barnardo's is also committed to becoming a trauma responsive organisation and the principles underpin all our services .

What is the Family Wellbeing Service?

The Family Wellbeing Service (FWBS) is a Welsh Government funded Family First service preventative support service, part of the early help offer in Cardiff. We provide therapeutic support to parents/carers, children and young people with an identified need for intensive support in relation to emotional and mental health and wellbeing. The aim of the service is to improve the emotional health, wellbeing and resilience of the family and enable the development of effective coping strategies which will enable them to better cope with stresses and difficulties they may face.

Aim of the Service

We provide targeted, appropriate evidence-based interventions for families and individuals within families, who need significant support in relation to their emotional and mental health and wellbeing, building resilience and supporting safe family functioning. The FWBS comprises of a number of elements inclusive of:

* Access to counselling for parents/carers with low level mental health needs.
* Access to one-to-one support, therapy, play therapy or counselling for children and young people.
* Interventions which help families to address issues around whole family functioning, including support for families who are particularly affected by bereavement, trauma and loss, including family breakdown.

What does the role involve?

As a Wellbeing Practitioner, you will work as part of the team undertaking assessments in order to deliver a professional creative therapies, counselling / psychotherapeutic service to adults or young people on a 1:1 or a group basis, practicing ethically in line your discipline's Code of Ethics and Practice and Barnardo's policies and procedures. You will contribute to the work of the Family Well-Being Service as a resource for provision of consultation, information and support.

You will have:

* A Professional Diploma level 4 in Counselling, or equivalent Creative Therapy qualification.
* Registration with relevant professional body, BACP accreditation and registration or UKCP equivalent.
* Experience planning and undertaking complex clinical interventions and evaluating therapeutic interventions.
* Knowledge, understanding and experience of safeguarding children, young people and vulnerable adults.
* Experience of working as part of a multi disciplinary team.
* Experience of undertaking assessments, including risk assessments.
* Experience of working cooperatively with a range of agencies.
* Experience of advising and developing pathways necessary to enable sustainable long term improvements of the individual.

Additional Information:

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our Family Wellbeing job role, as outlined above and in the Job Description/Personal Specification. Experience can be from previous employment, education, training, volunteering etc.

Although this contract has a permanent status, please be aware that this post is subject to continued funding and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.

Need any further information?

If you require any further information about this opportunity, please contact Hayley Smith on 029 2057 7074.

1. To assist with the delivery of the Home Office EUSS grant funded project providing support to vulnerable people (as per the agreement for the identified groups) across Wales to apply for settled status complying with Office of the Immigration Services Commissioner (OISC) requirements

The identified groups are:

• People with disabilities and/or serious health conditions (e.g. physical or mental impairments)
• Victims of domestic abuse
• Elderly
• Children in care
• Adults in care
• Young adults who have left care
• Individuals who may be vulnerable due to communication, language, literacy and social disadvantage issues that link to poor mental and physical health plus awareness and access to digital services.

Are you a fashion conscious dog lover?

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We are seeking a commercially minded Store Manager, working 5 days a week (including most weekends), to help to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand. This is a great opportunity to be part of a busy and dynamic retail environment that changes every day!

So if you have retail experience along with strong team and budgetary management skills and enjoy leading from the front and driving sales through commercial awareness and inspirational customer service whilst making a difference to the dogs in our care, please apply.

Please note that this is a 12-month fixed term contract opportunity. 

At Dogs Trust we value diversity and we're committed to creating an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially on Ellis
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

Purpose of Role:

Paths to Wellbeing is a significant project which goes to the heart of the Ramblers’ charitable objectives and our strategic aim of seeing ‘walking at the heart of communities’.  This collaborative project, involving internal and external stakeholders, is focused, pan Wales, across 6 regions. The project will facilitate community volunteering to enhance local green spaces, nature and access, in partnership with local authorities, environmental NGO’s and local communities in line with strategic plans and business objectives of partners and Ramblers Cymru.

The Paths to Wellbeing (P2W) Project Manager will lead this 2-year project, with the support of a team of 12 staff.  They will be responsible for public and community engagement; volunteer training, guidance and support; and management of external partnerships.

Essential requirements include:

• Enthusiastic and experienced project management professional with a recognised qualification in project management or equivalent demonstrable experience. 
• Experience of managing complex projects and programmes which includes diverse elements & partnerships (including IT).
• Excellent problem-solving skills, innovative and solutions-focussed, with the ability to work under pressure and to tight deadlines.
• Experience in developing & managing robust performance indicators, measures and reporting frameworks.
• Experience of managing significant budgets
• Excellent communication skills, both oral and via written reports.
• A team player, able to develop collaborative, strong and effective working relationships.
• Excellent time management skills and experience of managing multiple work streams.
• Demonstrable ability to work collaboratively and positively with key stakeholders, including funders, suppliers and partners.
• Ability to identify external strategic opportunities and to analyse and mitigate against external challenges.
• Commitment to ensuring that knowledge and skills are up-to-date and a strong dedication to their own personal development.

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

Home Based in Wales with wider travel.

Are you proactive, energetic, and organised? Do you have demonstrable experience of delivering events and managing projects against income and awareness generating targets? 

If so, this exciting role within our Welsh Team could be a great next career move! 

About the Role

Working closely with the wider Community teams, and our overarching Marketing, Fundraising and Events teams, you will promote and deliver a range of fundraising events within local communities across Wales, raising vital funds in support of Leonard Cheshire Cymru.  You will report into the Regional Fundraising Manager for Wales.

You will identify opportunities and deliver a portfolio of other events throughout the Wales to meet agreed targets. You will also work collaboratively with the rest of the Welsh Team as well as working closely in collaborative environment with the Marketing and Fundraising department to assist in maximising overall charity income and reach. 

About You

To be considered for this role you will have the following skills and experience: 

- A minimum of 1-2 year event and marketing experience
- Ability to motivate and inspire a variety of individuals including senior decision makers 
- Highest standard of written communication skills and excellent verbal, including presentations 
- Ability to monitor and control financial budgets and evaluate potential income 
- Excellent organisational, project management and planning skills with a meticulous eye for detail 
- Proven experience of events fundraising or events / project management 
- Broad understanding of other fundraising mechanisms, such as community fundraising 
- Knowledge of the charity sectors 
- Microsoft Office Suite 
- Understanding of the importance in promoting a regional identity 
- Current UK driving license. 
- Willingness to travel to other premises and throughout the Wales, with occasional travel throughout the UK (this may incur overnight stays) 
- Flexible approach to working hours including evenings and weekends

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this opportunity to make a difference to the lives of people with disabilities.

Closing Date: Sunday 25th April

Interview Date: Friday 30th April 2021

About Leonard Cheshire Cymru

Leonard Cheshire in Wales supports individuals to live, learn and work as independently as they choose, whatever their ability.  As the UK’s largest voluntary sector provider of services for people with disabilities, we do everything humanly possible to empower people to live their lives as freely and as fully as they choose. 

What we Offer

• A generous employer contribution to a company pension scheme with additional life cover
• Substantial annual leave, with the option to buy or sell leave
• Access to a cash health plan at favourable rates
• A comprehensive Employee Assistance Programme

A satisfactory disclosure check may be required for this post.

Leonard Cheshire welcomes applications from all sections of the community.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.

Job title: Fundraising Manager

Responsible to: Director of Business Development

Salary: £30,000 - 33,000 per annum

Location: Penygraig, South Wales / Home Working

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities and we would be open to those interested in applying as a jobshare. 

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

Introduction

Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community. This is an exciting time to join us as we are undergoing a period of transition building a new senior management team.

We are looking for a dynamic, experienced, Fundraising Manager to build a diverse funding base and lead a new fundraising team securing our services into the future, for people in one of the most deprived areas of the UK.

Key Responsibilities

Working closely with the Business Development Director you will lead the small fundraising team. You will lead on statutory fundraising and large bids and you will line manage a team member who will focus on individual giving and digital fundraising and a consultant who will lead on trust and foundation fundraising. 

Management & Leadership

•  To lead, inspire and motivate fundraising staff and volunteers, providing them with clear direction and sound decision-making and enabling them to raise funds and contribute significantly to organisational development.

•  Work with Business Development Director to review and implement fundraising strategy.

•   Manage Digital & Marketing Officer post contributing to development of Communications Action Plan ensuring key targets are met

•  Assist with developing and scrutinising project plans in collaboration with Project Teams, to ensure they are accurate, deliverable and will achieve their objectives.

•  Lead and directly manage a portfolio of key relationships.

Income generation

•  Research potential grant making organisations and analyse their suitability to feed into the grant prospect pipeline to achieve identified targets

•   Research and develop diverse income generation initiatives including a local Lottery, digital fundraising, individual giving, legacy & in memoriam gifts, major donors.

•  Prepare and submit high quality funding applications and reports to grant making organisations.

• Scrutinise project budgets and financial information for applications and for grant reports.

•  Support the account management of successful applications, liaising with the programme project manager and finance team and ensuring that funding and reporting criteria are fully met and specific challenges in relation to programme objectives transparently communicated.

•   Develop and initiate innovative fundraising ideas

Monitoring & Evaluation

•  Maintain and develop the database of contacts: individual donors, corporates, grant making bodies ensuring the General Data Protection Regulations (2018) are adhered to across all income generation activities and that all data collection is in accordance with these regulations.

•  Review grant agreements

•  Ensure all incoming grants are processed in line with internal procedures and best practice guidelines.

•  Ensure prompt and appropriate acknowledgement of all grant income, ensuring all information relating to each grant is accurate, up to date and well organised.

•  Maintain a timetable of deadlines to ensure grant making organisations receive reports and other correspondence as required.

•  Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved

• Ensure collection of key data and evidence to enhance Valleys Kids case for support. 

Compliance

• To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities adhering to Fundraising Code of Practise and GDPR legislation.

Person Specification

• At least 5 years experience of fundraising in the Charity/Social enterprise sector 
• Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving.
• Experience of managing an effective team, with ability to delegate effectively and to hold people to account.
• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.
• Resourceful, resilient and innovative, with the ability to manage different priorities
• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.
• A strong track record of networking, developing and maintaining external relationships with a wide variety of funders
• An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well. 
• Experience of budget and financial management
• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully.
• Organised, with excellent time management skills and high levels of self-motivation.
• Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn.
• Flexible with a willingness to work outside normal office hours.

Location: Flexible within England & Wales

Department: People Experience

Interview date: Week commencing 10th May 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for an outstanding Head of Volunteering to lead on our organisational volunteering strategy and delivery.

You’ll lead our national volunteering work to set the strategic direction which is at the heart of the organisation’s ambition to deliver our vision for 2022 and beyond; engage and influence nationally and widely across our networks to maximise our volunteering contribution; providing strategic expert advice nationally and locally. 

You’ll be working to help 30 million people every year, and your work here will make a huge difference to their lives. You’ll be setting the national vision, goals, strategy and priorities for volunteering; which supports how we define the way millions of people get help from us on a daily basis.

We’re an equal opportunity employer and prize diversity as a strength. Everyone is welcome at Citizens Advice. We offer flexible working, and are open to part-time and job sharing too. In fact, several of our leadership team members work four days a week.

Apply if:

• What we’re doing here at Citizens Advice excites you!
• You have significant experience in setting strategic volunteering vision and direction in a large and complex organisation which values inclusion and delivered
• You relentlessly pursue building the best possible client experience and use data to track how you’re doing
• You’re comfortable with leading, coaching and mentoring national volunteering teams and taking decisions at times in uncertainty
• You have strong experience of managing budgets
• You embrace the value that comes from working in the open and sharing with other organisations
• You enjoy working with stakeholders from other disciplines and learning from their expertise

South Wales Victim Focus is looking for a permanent part-time Victim Care Officer based in Rumney, Cardiff to work 22.5 hours per week.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime.

To be successful in the role, you will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting, as well as working with vulnerable service users with diverse and challenging needs in different situations and settings. You will be customer focussed and deliver excellence in service delivery, building and maintaining relationships with external partners and key stakeholders. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will have knowledge of safeguarding legislation and practice and sound IT expertise.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

South Wales Victim Focus is looking for a full-time Victim Care Officer based in Rumney, Cardiff. This is a fixed term contract from July 2021 to March 2022.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime.

To be successful in the role, you will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting, as well as working with vulnerable service users with diverse and challenging needs in different situations and settings. You will be customer focussed and deliver excellence in service delivery, building and maintaining relationships with external partners and key stakeholders. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will have knowledge of safeguarding legislation and practice and sound IT expertise.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Do you want to make a real and lasting difference to the lives of lesbian, gay, bi and trans people? You could be Stonewall Cymru’s Office Coordinator and Projects Officer.

For the last thirty years, Stonewall has been working to achieve equality for lesbian, gay, bi and trans people. As a charity we rely on the generosity of private individuals, communities and organisations. Without it, none of what we do would be possible. Join us as our Office Coordinator and Projects Officer in Stonewall Cymru.

Reporting to the Head of Programmes you’ll focus on the effective running of the Stonewall Cymru office and you will be involved in all aspects of our work ranging from co-ordinate logistics for Stonewall Cymru projects to community events. As the Office Coordinator and Projects Officer you will be responsible for the development and management of Stonewall Cymru’s website, social media, and information channels. This role provides an excellent opportunity to develop your skillset and step up as an ally and role model.

Office Coordinator and Projects Officer

Cardiff

£28,940

At Stonewall we want you to feel involved in all aspects of our work and to have amazing opportunities during your time with us . Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. In line with Stonewall’s commitments to race equity and trans inclusion, we are particularly seeking applications from People of Colour/ BAME people and/or trans people. Stonewall has a number of staff network groups which provide peer support and safe spaces for staff who hold these and other identities.

Deadline for Applications: 28th April 2021, 9am

Hoffech chi wneud gwahaniaeth go iawn a pharhaol i fywydau pobl lesbiaidd, hoyw, deurywiol a thraws? Gallech chi fod yn Gydlynydd Swyddfa a Swyddog Prosiectau ar gyfer Stonewall Cymru.

Ers deng mlynedd ar hugain, mae Stonewall wedi bod yn gweithio er mwyn sicrhau cydraddoldeb i bobl lesbiaidd, hoyw, deurywiol a thraws. Fel elusen, rydyn ni’n dibynnu ar haelioni unigolion preifat, cymunedau a sefydliadau. Heb hynny, fyddai dim o'r hyn rydyn ni’n ei wneud yn bosib. Ymunwch â ni yn Stonewall Cymru fel Cydlynydd Swyddfa a Swyddog Prosiectau.

Gan adrodd i'r Pennaeth Rhaglenni, byddwch chi’n canolbwyntio ar redeg swyddfa Stonewall Cymru yn effeithiol a byddwch yn rhan o bob elfen o’n gwaith, yn amrywio o gydlynu gwaith ymarferol ar gyfer prosiectau Stonewall Cymru i ddigwyddiadau cymunedol. Fel y Cydlynydd Swyddfa a'r Swyddog Prosiectau, byddwch yn gyfrifol am ddatblygu a rheoli gwefan, cyfryngau cymdeithasol a sianeli gwybodaeth Stonewall Cymru. Mae'r swydd hon yn rhoi cyfle gwych i ddatblygu'ch set sgiliau ac i gamu i’r bwlch fel cynghreiriad a model rôl.

Cydlynydd Swyddfa a Swyddog Prosiectau

Caerdydd

£28,940

Yn Stonewall, rydyn ni eisiau i chi deimlo eich bod yn rhan o bob elfen o’n gwaith a chael cyfleoedd anhygoel yn ystod eich amser gyda ni. Rydyn ni'n croesawu pawb fel maen nhw, beth bynnag fo'u hoedran, eu hanabledd, eu hunaniaeth rhywedd, eu statws priodasol, eu hil, eu ffydd neu gred, eu cyfeiriadedd rhywiol, eu cefndir economaidd-gymdeithasol, ac a ydych chi'n feichiog neu ar absenoldeb teuluol. Yn unol ag ymrwymiadau Stonewall i degwch hil a chynhwysiant traws, rydyn ni’n chwilio'n benodol am geisiadau gan bobl BAME/Groenliw a/neu bobl draws. Mae gan Stonewall nifer o grwpiau rhwydwaith staff sy'n darparu cefnogaeth i gyfoedion a gofod diogel i staff sy'n arddel yr hunaniaethau yma a hunaniaethau eraill.

Dyddiad cau ar gyfer gwneud cais: 28 o Ebril 2021, 9am

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for someone with lots of service design experience to lead the practice of Service Design and its community of practice at Citizens Advice. The role sits within our Customer Journey team, which is at the heart of the organisation’s ambition to deliver our vision for 2022.

In Customer Journey we often design digital services and products, but we’re not limited to digital. Our Service Designers work on discoveries, prototypes and continuous improvements that span the breadth of our services. We believe Service Design is about understanding, translating and joining up user and organisational needs into the end-to-end design of valuable services - no matter the channel.

In this role, you’ll lead a multi-level team of service designers working in multifunctional teams across a variety of services and products, in partnership with development and service delivery teams across Citizens Advice: you will create the right conditions for Service Designers to work effectively, set the strategic direction of their practice, assure the quality of our work, and ensure we always design with all users in mind. You’ll work in close collaboration with user researchers, product and content designers, and teams across Citizens Advice.