About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

The candidate will manage a case-load of customers, supporting and empowering them, ensuring that all programme KPI’s are met. Be a designated safeguarding lead for the service and report any safeguarding issues both internally and externally as required.

Main responsibilities include conducting a thorough initial assessment of all customers joining the programme to understand fully their support needs, developing a SMART goal based action plans that clearly show how the customers support needs will be addressed, measuring, recording and tracking “distance travelled” for each customer in caseload and ensure that an evidence based approach is adopted to recording the customer journey. You’ll work collaboratively within the team to provide support where needed in to ensure KPI’s are achieved and be the designated safeguarding lead and report any safeguarding issues both internally and externally as required.

About you

You should ideally have lived experience of disability. To succeed in the role you will need excellent communication skills, both verbal and written, empathy for your customers, drive and enthusiasm for your role, passion for improving the lives of disabled people and their families.

You will need to respond to change in a positive way and be able to deal with conflicting priorities.

You should have experience of a customer facing role, supporting customers remotely, online and by telephone, providing mentoring or a similar support type, safeguarding of both adults and children. With your experience of safeguarding you should be able to identify, triage and action safeguarding concerns that arise from the service, bring an excellent working knowledge of how to record these concerns, show a true commitment to ensuring the wellbeing of customers and colleagues. You will need a to be confident with digital technology, including Microsoft Office products. You should show a positive approach to the adoption of innovative products and tools.

This service has extended opening hours, 9am to 8pm Monday to Friday and 9am to 12pm on a Saturday. You will need to be flexible to support the team within these hours.

Are you a passionate, creative arts professional with strong project management, facilitation and interpersonal skills? 

Are you looking for a role where you can make a real difference?

If so, we could have the perfect opportunity for you.

We are looking for a Programme Manager to join our team at Tanio (formerly Valley and Vale Community Arts).

Working in a small team based in Bettws, you will be pivotal in our mission; to offer a range of community arts-based activities to help a diverse range of people develop new skills, confidence and self-esteem through creative self-expression. 

At Tanio, we strive for all community members to have access to inspiring, aspirational and high-quality arts experiences in safe environments.

Could you join us and help us achieve our mission? 

You’ll be experienced in programme and project management, preferably in a community-based setting, and have plenty of experience working in a facilitative capacity. 

Knowledge of the Welsh arts environment and the ability to lead and inspire facilitators, mentors and trainees are must-haves for this role.

In return we offer the chance to work with a dedicated and passionate team, a competitive salary, flexible hours, and an attractive benefits package including a stakeholder pension scheme.

Salary: 25K 

The core skills we are looking for:

• Experience of programme and project management, preferably in a community-based setting

• Experience of working in a facilitative capacity

• Knowledge of the Welsh arts environment, with regard to funding, delivery and practicing artists

• Ability to lead and inspire facilitators, mentors and trainees

• Ability to plan and manage projects

• Ability to be creative when problems arise

• Sympathy with the organisation’s mission and an understanding of and empathy with the needs of our clients

• Good interpersonal skills and the ability to deal with people at all levels 

• Numeracy and ability to create and manage budgets

• Good verbal and written communication skills

• Ability to work independently and as part of a team

• Self-motivated and able to manage own work programme and time effectively

Highly desirable (extra) skills:

• Degree, or relevant qualification applicable to the skills required in this role i.e. arts/ community

• Experience of designing, developing and delivering relevant training programmes that are high quality and relevant to today’s learners

• Qualified in Forest Arts delivery

• Established Networks in Voluntary and Public Sectors in Wales and beyond

• Good presentation skills

• Experience of partnership/ collaborative working

• Able to communicate effectively, verbally and in writing through the medium of Welsh

To apply for this role please send a CV and covering letter  by Friday 14th August 2020 at 5pm explaining why you believe you are suitable for this role. 

Good luck and we look forward to hearing from you.

Application guidance 

• Please submit an up to date CV and a letter outlining why you are suitable for the role. 

• In your covering letter when telling us about your main strengths in applying for this post, please address each point in the Person Specification from the job description in turn. 

• Any statements that you feel are relevant to the post should be backed up with evidence and examples. Do not use general phrases such as “I have the necessary skills ...” or “I am confident I can do the job well”. We need to know how you meet the requirements based on the evidence you provide. If, for example, you tell us that you are a good project manager, tell us why and where you have used these skills before. 

• You should include details of any current or previous jobs, outlining tasks, responsibilities, and achievements that would be relevant to this post.

• Experience gained outside paid employment may also be just as important. For example, you may have done voluntary work in the community, or have skills acquired through other interests. 

• Concentrate on relevant information and experience, transferable skills from your home life, voluntary work, past and present employment. 

• Sometimes it may feel like you are stating the obvious but remember that we can only assess the application on the information you give us. 

• If at all possible, please ensure you provide a daytime telephone contact number on your CV or covering letter. 

Hours: 22.5 (3 days) per week. Specific days to be confirmed.
Location: East of the UK (this includes North East London, into broader regions of East Anglia. This role may suit someone living in or close to Postcodes NR, IP, CB, CO, CM, SS and North East London).
Interviews: Initial interviews on 24th September. Final interviews on 1st October.

TLG Volunteer Programmes are available for churches who have a heart for the struggling children and families in their communities. For Early Intervention (EI), we train, equip and support volunteers to coach children for an hour a week in school. For Make Lunch (ML), we train and support volunteers to provide nutritious meals and activities during the school holidays.

The TLG Regional Leader role offers a unique opportunity to manage a cluster of EI Centres and ML clubs within the Eastern areas of the UK (including North East London, into broader regions of East Anglia). The ideal candidate will be a very organised, strong relationship builder with a vibrant Christian faith.

This key role involves training, leading and supporting new and established TLG EI and ML Programmes, working mainly with the Volunteer Coordinators who are leading their team of volunteers. The Regional Leader will be required to support progress against set key performance indicators to ensure the best possible support is given for thriving programmes.

TLG is committed to safeguarding and promoting the welfare of children, young people and their families and expects all staff including volunteers to share this commitment. The successful applicant will be required to undertake an enhanced DBS check. The role will require you to travel. You will also be expected to attend events & meetings during the year as required along with visits to National Support.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

We are looking for a Programme Manager to join our team at Tanio (formerly Valley and Vale Community Arts). 

Working in a small team based in Bettws, you will be pivotal in our mission; to offer a range of community arts-based activities to help a diverse range of people develop new skills, confidence and self-esteem through creative self-expression.

At Tanio, we strive for all community members to have access to inspiring, aspirational and high-quality arts experiences in safe environments.

Could you join us and help us achieve our mission?

You’ll be experienced in programme and project management, preferably in a community-based setting, and have plenty of experience working in a facilitative capacity.

Knowledge of the Welsh arts environment and the ability to lead and inspire facilitators, mentors and trainees are must-haves for this role.

In return we offer the chance to work with a dedicated and passionate team, a competitive salary, flexible hours, and an attractive benefits package including a stakeholder pension scheme.

Salary: 25K

The core skills we are looking for:

· Experience of programme and project management, preferably in a community-based setting

· Experience of designing, developing and delivering relevant training programmes that are high quality and relevant to today’s learners

· Experience of working in a facilitative capacity

· Knowledge of the welsh arts environment, with regard to funding, delivery and practicing artists

· Ability to be able to lead and inspire facilitators, mentors and trainees

· Ability to plan and manage projects

· Ability to be creative when problems arise

· Sympathy with the organisation’s mission and an understanding of and empathy with the needs of our clients

· Good interpersonal skills and the ability to deal with people at all levels

· Numeracy and ability to create and manage budgets

· Good verbal and written communication skills

· Ability to work independently and as part of a team

· Self-motivated and able to manage own work programme and time effectively

Highly desirable (extra) skills:

· Degree, or relevant qualification applicable to the skills required in this role i.e. arts/ community

· Good presentation skills

· Experience of partnership/ collaborative working

· Established Networks in Voluntary and Public Sectors in Wales and Internationally

· Able to communicate effectively, verbally and in writing through the medium of Welsh

To apply for this role please send a CV and covering letter  by Friday 14th August 2020 at 5pm explaining why you believe you are suitable for this role.

Good luck and we look forward to hearing from you.

Application guidance

Please submit an up to date CV and a letter outlining why you are suitable for the role.
 

· In your covering letter when telling us about your main strengths in applying for this post, please address each point in the Person Specification from the job description in turn.
 

· Any statements that you feel are relevant to the post should be backed up with evidence and examples. Do not use general phrases such as “I have the necessary skills ...” or “I am confident I can do the job well”. We need to know how you meet the requirements based on the evidence you provide. If, for example, you tell us that you are a good project manager, tell us why and where you have used these skills before.
 

· You should include details of any current or previous jobs, outlining tasks, responsibilities, and achievements that would be relevant to this post.
 

· Experience gained outside paid employment may also be just as important. For example, you may have done voluntary work in the community, or have skills acquired through other interests.
 

· Concentrate on relevant information and experience, transferable skills from your home life, voluntary work, past and present employment.
 

· Sometimes it may feel like you are stating the obvious but remember that we can only assess the application on the information you give us.
 

· If at all possible, please ensure you provide a daytime telephone contact number on your CV or covering letter.

We’re Mind. We’re the leading mental health charity in England and Wales. We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support. With the impact of coronavirus and a growing mental health emergency, this is has never been more critical.

We’re looking for up to three trustees to join our Board from December 2020. Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact on society.

We’re looking for dedicated, empathetic and ambitious candidates to help make our mission a reality, and lead us closer towards our ultimate ambition: a society where everyone experiencing a mental health problem gets both support and respect.

As a trustee you will:

• think strategically and creatively
• lead the organisation towards fully achieving its commitment to a society where everyone experiencing a mental health problem gets support and respect.
• scrutinise the impact we’re having
• communicate clearly and sensitively in large group discussions
• use independent judgement to make decisions on behalf of the organisation
• be committed to our mission, vision and values.
• Be a Mind member.

Diversity is critical for a board to be effective; enabling varied discussions, active debate and decision making, so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic,religious and professional and personal backgrounds. Whether you’re an experienced trustee or taking your first steps into governance, if you have the commitment, values and skills, we want to hear from you.

This year, we particularly encourage applications from those:

• from BAME groups
• from Wales or have a strong knowledge and understanding of the devolved environment in Wales
• who have experienced or are experiencing social exclusion due to socio-economic disadvantage

As a trustee, you will have:

• Induction, training and your expenses reimbursed
• Opportunities to develop new skills
• An annual appraisal to help support your development

Time Commitment

The Board of Trustees normally meets six times per year. This includes: four half day meetings and two residential meetings. In addition, trustees are normally required to be on one of Mind’s committees which meet four times per year.

Process:

Applications will be open from 20 July to 10am 17 August. Applicants who meet the minimum requirements will be put forward for a membership ballot in the autumn. Those who are unsuccessful at ballot will also be considered for co-option to Board (this is where trustees are selected by the Board itself, on the basis of skills and diversity we need at Board ). Further details, including a full role description and application form will be available on our vacancies page.

To apply, please download and complete the application form

Services Welfare Officer
Based at one of the military bases within the UK (relocating to a new site every two years)
£24,159.72 per annum

Royal Voluntary Service is an innovative charity providing vital support the Armed Forces. We are now looking for a number of Services Welfare Officers to join our WRVS Services Welfare team.

Services Welfare Officers provide welfare support to both newly recruited service personnel and unaccompanied service personnel at military bases within the UK and overseas.

We are looking for applicants with broad experience in working with young adults and more experienced service personnel in a welfare setting, which might include youth and community work, social work, education or healthcare.

You will provide an independent, confidential and sensitive welfare service, supporting service personnel on a one-to-one basis, helping them find solutions to personal and practical issues, or using your judgement to signpost them to other support agencies where appropriate. In addition, you will manage a WRVS facility.

Living in mess accommodation, you will be based in the UK with the opportunity to be considered to work abroad at a later stage.

If you are interested in this position, you will need:

- Experience of working with young or vulnerable adults
- Previous experience of effective networking with other agencies
- A track record of working effectively within a team
- To be prepared to live in the one person accommodation provided
- A full driving licence
- A valid UK passport

You will also need:

- To demonstrate flexibility to relocate at short notice, be self-motivated and approachable
- To demonstrate proven excellent written and verbal communication skills
- To possess time-management, planning and prioritisation abilities

A relevant qualification in an area such as youth work, social work, teaching or similar, would be beneficial to your application.

This is a full-time role, working 36 hours per week over 6 days. The successful candidate must have the flexibility to work evenings, weekends and bank holidays and react to emergency situations which may involve working outside the normal shift pattern.

Embracing the military culture is critical whilst upholding the WRVS corporate identity, values and sense of independence.

These posts are subject to an enhanced DBS check and further security checks via the Defence Vetting Agency.

Closing date for receipt of applications: 7th August 2020

Interviews will take place in London the week commencing 24th August 2020.

Due to the high volume of applications anticipated, we are unable to provide individual feedback to unsuccessful applicants.

RVS is an organisation which is inclusive and values difference.

Registered charity number: 1015988

To apply for the role of Services Welfare Officer, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Services Support Officer, Welfare Support Officer, Welfare Support Co-ordinator, Welfare Officer, Welfare Information Officer, Welfare Advisor, or Youth Worker.

Department: People

Contract Duration: 6 months

We are looking for 2 People advisors. 

Are you a People Advisor looking for a new challenge with proven experience of advising on Employee Relations matters? Do you love being busy, with no day being the same? Are you great at assessing risk and building relationships with your stakeholders? 

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

In this role you will need to be able to independently and in line with legislation, internal policies and organisational approach advise managers on all matters relating to sickness, capability, conduct and grievance and risk and therefore experience of giving advice on these issues is essential. You will become part of a small team of People Advisors, and there will be many opportunities for sharing knowledge and best practice. Complex and high risk ER cases will be escalated to relevant Business Partners. There may be a requirement and opportunity to get involved in other people related matters, such as payroll, recruitment, production of MI information, and potential to support other project work within the organisation.

Please note, in the event of a high number of applications, we reserve the right to close the application early.