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Can you help shape how change is delivered in an organisation that makes a real difference to people’s lives? Emmaus UK is recruiting for a Federation Development Manager: Quality and Improvement to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us)is a movement of charities that empowerspeopleto overcomehomelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Development Manager: Quality and Improvement role is an exciting and varied opportunity to work with Emmaus communities across the UK, helping to drive continuous improvement and prepare for the requirements of the Supported Housing Regulatory Oversight Act.
The role of Federation Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
This is a hybrid role, offering the flexibility to work from home with travel across the UK as required.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to communities is essential, typically at least once a week. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
Who are we looking for?
As part of the Partnerships and Federation Development directorate, the Federation Development Manager: Quality and Improvement, will support charity and federation-wide objectives, helping Emmaus UK and the wider federation to develop as a best-practice national body.
We are looking for someone with experience of managing continuous improvement programmes in a homelessness, housing or related sector. You will have experience of developing and implementing successful Quality Assurance strategies and be able to manage competing priorities in a changing environment.
You will have strong communication and interpersonal skills and be able to influence others, with a proven track record of driving organisational change. You will work proactively with communities, applying a coaching and mentoring approach to build capacity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects and relationships in a fast-paced environment.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
To apply:
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, the email address can be found in the Application Pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 12pm Monday 19th October 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 5th November 2026.
If you would like to arrange an informal discussion about the role, please email us the email address can be found in the Application Pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Lead a respected counselling charity and help shape the future of mental health support in our community.
If you're an inspiring leader who combines strategic thinking with a hands-on approach, this is an opportunity to make a lasting difference. As our new Head of Centre, you'll lead an established, BACP-accredited charity with an excellent reputation for delivering affordable, high-quality counselling and professional training across West Kent and East Sussex.
For almost 40 years, The Counselling Centre has been committed to ensuring that everyone can access professional counselling, regardless of their financial circumstances. We are now looking for an exceptional leader to build on this legacy, strengthening our financial sustainability, developing new partnerships and expanding our impact to meet the growing demand for mental health support.
Reporting to the Chair of the Board of Trustees, you will provide both strategic and operational leadership across the organisation. You'll work closely with our dedicated staff, volunteers and trustees to ensure we continue to deliver outstanding counselling, training and community services while identifying opportunities for growth, innovation and long-term sustainability.
This is a varied and rewarding leadership role. You'll oversee the day-to-day running of the charity, lead financial planning and income generation, develop relationships with funders, commissioners, businesses and community partners, and act as an ambassador for The Counselling Centre across the local area. You'll also champion our values, nurture a positive organisational culture and ensure we continue to meet the highest standards of governance and professional practice.
We're looking for someone who brings senior leadership experience, commercial awareness and a genuine commitment to improving mental health. You'll be an excellent relationship builder with experience of developing partnerships, generating income and leading organisational change. Most importantly, you'll be motivated by our mission and excited by the opportunity to help shape the next chapter of our organisation.
Why join us?
Lead a respected charity with an outstanding reputation built over almost 40 years.
Make a genuine difference to the lives of people in your local community.
Work alongside a committed Board of Trustees, experienced staff and dedicated volunteers.
Help shape the future direction and growth of an ambitious organisation.
Enjoy a flexible part-time role (21 hours per week) with hybrid working.
Competitive salary of circa £50,000–£55,000 per annum pro rata, contributory pension, 25 days' annual leave (pro rata) plus bank holidays, and Christmas closure.
If you're looking for a leadership role where your strategic vision, commercial skills and passion for community impact can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your fundraising expertise to help create lasting impact. Join us to grow and engage our supporter community across global markets, inspiring more people to connect with our mission and support our work.
Role Responsibilities:
1. To engage, convert, acquire and onboard new and warm audiences using multi-channel such as direct dialogue, digital (e.g. journey planning and mapping, email/SMS), and telemarketing aligned to reflect VSO’s Purpose.
2. Manage VSO’s direct dialogue fundraising programmes, making choices and decisions on a commercial basis to deliver accelerated income growth.
3. Project management and overview of direct dialogue fundraising in the UK and US (new market) and introducing one other new market in 2027.
4. Providing clear visibility of relationships and performance, alongside managing and monitoring the performance of suppliers.
5. Ongoing attrition and KPI monitoring, evaluation, and improvement planning to maximise new donor acquisition and growth VSO’s donor files.
6. Initiate and proactively help identify new (market appropriate) audiences, campaigns, and acquisition products to engage and acquire new donors and income for VSO.
We bring about lasting change by working through volunteers and partners to empower communities in some of the world’s poorest regions.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Battle Cancer Program
The Battle Cancer Program is a growing charity that supports people affected by cancer through fitness, community, and connection. We work in partnership with gyms, coaches, and supporters across the UK to deliver impactful programmes that improve physical and mental wellbeing.
As we continue to grow, we are investing in our fundraising and digital presence to strengthen sustainability, increase visibility, and share the stories that make our work so powerful.
About the Role
We are looking for a motivated and creative Fundraising & Social Media Co-ordinator to support income generation and raise the profile of the charity through engaging digital content and coordinated fundraising activity.
This is a part-time role (15 hours per week), ideal for someone looking to build or expand their charity fundraising and communications experience. There is clear scope for the role to increase to 22.5 hours per week as fundraising income and capacity grow.
The role will involve occasional travel to Battle Cancer events and participating gyms, capturing content, building relationships, and helping to raise brand awareness across our community.
You will work closely with the Charity Director and Program Co-ordinator and play a key role in shaping how we engage supporters, partners, and the wider fitness community.
Key Responsibilities
Support the planning and delivery of fundraising campaigns and appeals
Manage and schedule social media content across key platforms
Create engaging posts, stories, and supporter updates
Attend Battle Cancer events to capture content and support fundraising activity
Visit participating gyms to create content, highlight programme delivery, and raise brand awareness
Support gym-led, community, and event fundraising initiatives
Assist with donor stewardship and supporter communications
Track and report on fundraising and social media performance
As the role develops (and hours increase), responsibilities may expand to include:
Leading fundraising campaigns and appeals
Supporting corporate partnerships and sponsorship
Greater ownership of fundraising strategy and reporting
About You
We’re looking for someone who:
Has experience or a strong interest in fundraising, communications, or digital engagement
Is confident creating content in live environments (events, gyms, community settings)
Is comfortable travelling to events and partner locations
Has strong written communication and storytelling skills
Is organised, proactive, and able to manage their own workload
Is passionate about the charity sector and our mission
Experience in a charity, events, or fundraising environment is desirable but not essential.
What We Offer
Flexible working hours and location
Employer pension contribution
Supportive and values-driven working environment
Opportunity to grow the role and hours as the charity develops
The chance to make a real impact in a growing organisation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Purpose of the role
· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.
Key Accountabilities and Objectives
Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)
· Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers
· Manage the enquires received into Boccia England which includes email, phone and web contacts.
· Provide administrative support to the wider team in areas for events, competitions, and talent.
· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.
· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.
· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.
Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)
· Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.
· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.
· Support and develop inclusive communication strategies in all communication to volunteers
· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.
Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)
· Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.
· Manage the shop suppliers and ensure stock levels are appropriate.
· Manage customer experience to achieve high levels of satisfaction and repeat business.
· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.
· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.
Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)
· Be a subject matter expert for the Boccia England membership platform.
· Deliver training to new and existing team members to maximise their use of the platform.
· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement rates.
· Coordinate the annual membership activities to ensure these are delivered
· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.
· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.
· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.
Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)
· Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.
· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.
· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.
General Requirements
· Manage own workload effectively.
· Be committed to continuous improvement.
· Provide excellent and timely customer service with both internal and external communications.
· Use and share knowledge and expertise to develop Boccia England.
· Be an advocate for Boccia England and the sport of boccia.
· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Quality Manager
Remote | 4-month FTC | Full-time, 35 hours per week
£34,000 per annum | Occasional UK travel (approx. twice per month)
Enhanced DBS required
We’re working with a national charity to recruit an experienced Quality Manager for a four-month fixed-term contract.
This is a predominantly remote role, offering the opportunity to support quality, compliance and continuous improvement across a network of around 50 services throughout the UK.
Working to an established audit schedule, you’ll carry out quality and health & safety audits, analyse findings and work closely with operational teams to ensure actions are completed and improvements are embedded.
The role
You’ll be responsible for:
Although the role is home-based, some travel to services across the UK will be required, expected to be approximately twice per month.
About you
We're looking for someone with strong practical experience of quality assurance within a regulated health or social care environment. You may currently be working as a Quality Manager, Quality Assurance Manager, Compliance Manager or Registered Manager and be looking to bring your operational experience into a wider quality and audit role.
To be considered, you must have:
Previous experience as a Registered Manager within a CQC-regulated service would be particularly relevant.
This would be a great opportunity for someone who enjoys getting underneath how services are operating, identifying where improvements can be made and working collaboratively with teams to achieve consistently high standards.
Please apply as soon as possible if you meet the essential NEBOSH and CQC requirements and are available for a four-month fixed-term contract.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.
About the role
As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.
You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 9am on 9th October 2026.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
Application Instructions
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Mid-December 2026 to mid-August 2027
Remote (UK-based) | Full-time - £59,674 + benefits per annum (including 4.5-day week and 11% employer pension)
Do your best work, for the right reasons.
We’re looking for an experienced professional to manage Oak’s media and social profile and run our press office. You’ll identify topical and newsworthy opportunities, develop compelling stories and content, pitch to national and sector media, and use social media, video and other channels to extend their reach and impact.
You will build and manage high-profile relationships across the media, government and education sector, working with national and specialist journalists, editors, MPs and Peers, the Department for Education, unions, sector bodies and commercial organisations.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
Investors in People Gold - through external accreditation and colleague feedback
What You’ll Be Doing
Manage Oak’s media profile, including generating stories, writing press releases, pitching to publications and managing the press office.
Develop and update the media roadmap and ensure relevant colleagues and teams have visibility.
Manage relationships and inputs with key stakeholders across the education, political, and commercial sectors (e.g., publishing).
Continuous improvement of developing Oak’s role within the curriculum and education policy landscape, and communicating this clearly.
Deputise for the Head of External Relations as required and take on other general responsibilities.
As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.
Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
What We’re Looking For
4+ years of experience leading media and/or stakeholder relations.
Extensive knowledge of the education landscape and policy agenda.
Proven success as a skilled communicator, able to analyse, distil and convey complex information succinctly and build positive relationships with journalists and external stakeholders.
Organised, detail-oriented project manager.
The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
25 days annual leave, plus one extra day for each year of service (up to 28)
Additional Oak closure days over Christmas/New Year
11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.
A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.
Remote working (with some in-person visits, including representing Oak at relevant in-person events and school visits) — we’ll support your home set-up and offer coworking options if preferred
Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
Location: Remote, but you must be based in the UK with the legal right to work here
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews in the week commencing 19 October 2026.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Step into a pivotal fundraising role where you’ll drive income growth across regional and community channels, challenge events, and sponsorship, all while delivering excellent supporter care. This is a temporary opportunity offering remote or hybrid working based in Essex, ideal for an experienced fundraiser who can quickly make an impact and build strong donor relationships.
About the Role:
You will lead on planning and delivering a mix of regional and community fundraising activities, challenge events, and event sponsorship to meet agreed income targets. Working closely with internal teams and supporters, you’ll manage end-to-end campaigns, from prospecting and cultivation through to stewardship and post-event evaluation. Your work will directly enhance supporter experience and strengthen the organisation’s fundraising pipeline.
Key Responsibilities:
* Plan, deliver and monitor regional and community fundraising activities to achieve agreed income and engagement targets.
* Coordinate and manage challenge events and other fundraising events, including logistics, communications, and on-the-day support.
* Develop and manage event sponsorship opportunities, including researching prospects, preparing proposals, and securing sponsorship agreements.
* Provide high-quality supporter care, ensuring timely, personalised and professional communication with donors, participants and community fundraisers.
* Use the Raiser’s Edge database to record and maintain accurate supporter and event data, track income, and produce regular reports.
* Implement donor cultivation plans, including follow-up, stewardship journeys and tailored engagement activities to maximise retention and uplift.
* Collaborate with colleagues to create compelling fundraising materials and event collateral that support recruitment and income generation.
* Monitor performance of fundraising activities, evaluating results and making recommendations to improve future campaigns.
Key Requirements:
* Proven experience in regional and community fundraising, including planning and delivering income-generating activities.
* Track record of managing challenge events and fundraising events from concept through to delivery and evaluation.
* Demonstrated ability to provide excellent supporter care and build strong, long-term relationships with donors and participants.
* Experience securing and managing event sponsorship, including prospecting and negotiation.
* Confident user of fundraising databases, ideally Raiser’s Edge, with strong data management and reporting skills.
* Strong organisational skills, able to manage multiple projects and deadlines in a temporary, fast-paced environment.
* Excellent written and verbal communication skills, with the ability to tailor messaging to different supporter audiences.
* Ability to work effectively on a remote or hybrid basis, with good self-management and proactive communication.
Desirable Skills:
* Experience working with charities or non-profit organisations in Essex or the surrounding region.
* Knowledge of current community and events fundraising trends and best practice.
* Experience developing digital promotion for fundraising and challenge events.
* Familiarity with integrating fundraising campaigns across multiple channels (online, community, corporate).
Qualifications:
* Degree or equivalent experience in fundraising, marketing, communications, or a related field.
* Professional fundraising qualification (e.g. IoF/Chartered Institute of Fundraising) is desirable.
* Evidence of ongoing professional development in fundraising, supporter care or events management is an advantage.
If you’re an experienced fundraiser ready to deliver results in a remote or hybrid role based in Essex, we’d like to hear from you. Apply now to help drive impactful fundraising activities during this key temporary assignment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.
You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.
Key Tasks/Job Description
Shop Operations
Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.
To meet the agreed sales targets and ensure that direct costs are kept to a minimum
Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities
Ensure the appropriate standards of cleanliness are maintained throughout the shop
Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines
Ensure trading hours are strictly adhered to
Process donated stock to the agreed standards and timescale
Ensure all financial management, cash handling, daily banking and security procedures are followed
Ensure all relevant administration is completed within the agreed timescales
Manage the sales and administration of any bought-in (i.e. new) goods
Manage the sale of goods online.
Property
Assume overall responsibility for the shop premises, including key holding
Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation
People/Line Management
Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation
Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff
Ensure that the level of volunteers is sufficient to operate an effective charity shop operation
Complete relevant training for volunteers and ensure volunteers feel included and motivated
Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required
General
Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity
Ensure high levels of customer service are maintained
Build and develop positive internal and external relationships to ensure maximum income for the charity
Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)
To carry out such other tasks as directed by the Branch Manager
Branch Policies
Adhere to the Branch’s charitable objectives.
Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.
To be an ambassador for the Branch and professionally represent the Charity at all times.
Health And Safety
While at work, all staff are required to:
Take care of their own health and safety and that of others who may be affected by their acts and omissions.
Co-operate with Branch health and safety policies and procedures.
Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities
Knowledge, skill and experience
______________________________________________________________
EDUCATION & TRAINING
Essential
Desirable
EXPERIENCE
Essential
Desirable
SKILLS AND COMPETENCIES
Essential
Desirable
PERSONAL QUALITIES
Essential
Desirable
SPECIAL CIRCUMSTANCES
Essential
Desirable
_____________________________________________________________
Additional Duties
To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers.
To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.
To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.
Review
The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.
Job Context
The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.
The client requests no contact from agencies or media sales.
The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.
This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for a Services Manager to organise and deliver our services such as guidance on trauma responsive respite and disability benefit expertise to our families.
Working closely with our Services Director, you'll use your lived or professional experience of our adoptive and kinship families to develop and deliver valued, practical and trauma-responsive support to families across England and Wales. This is key role, working directly with parents and carers, and an opportunity to really make a difference in our families’ lives.
This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation. This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.
If you're someone passionate about making a difference to adoptive and kinship families with the experience of delivering family support, we'd love to hear from you.
Please see the Candidate Application Pack for further details, including the full job description, candidate requirements and the application/ interview process. Please note that we reserve the right to close applications one week early should we receive a very high number of candidates.
The Belay Foundation aims to improve the life chances of children in adoptive, kinship care and special guardian families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ready to shape the future of the UK's nuclear profession? Come and lead our events programme, volunteer communities and income-generating partnerships.
The Nuclear Institute is looking for an ambitious and commercially minded Events and Communities Director. This is a unique opportunity to combine strategic leadership with hands-on delivery, driving member engagement, growing income and strengthening the professional networks that support nearly 6,000 members across the nuclear sector.
What you'll do
· Lead a nationally recognised portfolio of conferences, awards, webinars and events
· Grow sponsorship, partnership and commercial income
· Support and develop thriving member communities and volunteer networks
· Own budgets, forecasts, pricing decisions and financial performance
· Build relationships with senior industry stakeholders and corporate partners
· Lead and inspire a small, high-performing team
What we're looking for
You'll be a confident leader with experience in events, partnerships, membership, commercial growth or community engagement. You'll bring strong commercial judgement, excellent relationship-building skills and a track record of delivering results.
Why join us?
· Fully remote working
· Flexible and compressed working options
· Performance-related pay
· Private medical insurance and pension
· 25 days annual leave plus bank holidays
· Your birthday off
If you're excited by the opportunity to grow income, strengthen professional communities and help shape the future of the nuclear sector, we'd love to hear from you.
For an informal discussion, contact CEO Robert Gofton
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.