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Policy and External Affairs Assistant
£32,477 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Policy and External Affairs Assistant to support the delivery of our influential policy, public affairs and external engagement work across the UK.
This is an exciting opportunity to join the College’s Policy and External Affairs Department, providing vital administrative and project support across three key teams: Health Policy, Policy and Public Affairs (Devolved Nations), and Media and Public Affairs. Working at the heart of the College’s policy and advocacy activity, you will help ensure that the voices of paediatricians and children’s health professionals are heard and reflected in national policy development.
Reporting to the Policy Manager, you will play a central role in supporting committees, coordinating member engagement activities, managing communications and assisting with policy projects. You will work closely with senior officers, committee chairs, members and colleagues across the College to help deliver high-quality policy and public affairs activity that supports better health outcomes for children and young people.
Key responsibilities include:
• Supporting the administration of policy and public affairs committees, including preparing agendas, papers, minutes and action logs
• Providing guidance and administrative support to committee Chairs, Officers and members
• Responding to member enquiries and correspondence through desk-based research and liaison with policy colleagues and subject experts
• Supporting policy projects, task and finish groups, events and stakeholder engagement activities
• Coordinating and administering the Policy and External Affairs member insights network, including communications, database management and event support
• Assisting with the development, review and maintenance of College policy position statements and consultation responses
• Supporting the drafting and publication of policy updates, reports and briefing materials
• Preparing reports for committees and Executive Committee meetings
• Supporting College Officers and senior stakeholders with administrative and project-related activities
• Coordinating eBulletins, member communications and digital content across multiple channels
• Managing and updating policy and public affairs content on the RCPCH website
Essential skills and experience include:
• Degree-level qualification or equivalent relevant professional experience
• Excellent written and verbal communication skills, including strong report-writing abilities
• Strong research skills with the ability to analyse, summarise and present complex information clearly
• Experience working collaboratively with a wide range of stakeholders and teams
• Excellent organisational skills with strong attention to detail and the ability to manage competing priorities
• Ability to maintain high levels of accuracy when handling information, data and documentation
• Strong IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams
• Excellent interpersonal skills, with the ability to build positive working relationships and communicate effectively at all levels
• Ability to handle sensitive and confidential information with discretion and professionalism
• Strong administrative skills and a proactive, solutions-focused approach to work
Desirable:
• Experience working within child health, healthcare, membership organisations or professional bodies
• Formal project management training or experience supporting projects
• Experience using customer relationship management (CRM) databases and/or finance systems
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Most staff are based in our London office in Holborn, with teams also working across the devolved nations.
Our values — Include, Influence, Innovate and Inspire — guide how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible and modern hybrid working policy, with colleagues spending 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 16 August 2026
interview date: w/c 1 September 2026
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


Prospectus is pleased to be partnering with a leading global anti-corruption organisation to recruit for a Head of Policy on a permanent contract, operating with a hybrid working model which will include UK and international travel.
The Head of Policy provides strategic direction and leadership to advance policy impact by translating evidence into systemic change to strengthen defence and security institutions globally. The postholder will lead policy and stakeholder engagement at regional and global levels and support nationally led efforts to influence decision-makers towards reforms grounded in evidence informed policy positions. As part of the leadership team, the postholder formulates and advances policy positions within budget and resource plans and manages a small team of advocacy and policy staff.
The successful candidate will bring significant experience from within the defence and security space. You will bring excellent stakeholder engagement skills, leveraging your networks in this area. You will have demonstrable success in advancing policies, and with some experience of managing teams. With an empathy and passion for the mission, you will also have the ability to build strong internal relationships quickly. Experience of anti-corruption is not essential for this role – this knowledge can be developed over time.
To apply please click through to the vacancy on the Prospectus website, where you can also view the full job description. Please submit your CV only in the first instance. You may be asked to provide a supporting statement or further information as part of the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We have an exciting maternity cover opportunity for a skilled relationship manager to join our supportive and growing team. You will manage and help grow our group of delivery partners, communicating the vital importance of improved numeracy for their staff, their business, their customers, or for the adults they support in the community.
You will build strong, mutually beneficial relationships, to support partners to implement and manage our programmes to improve number confidence and skills, as well as spotting opportunities to establish innovative new partnerships.
As Relationship Manager, you will play an important role in realising our vision by building long-term partnerships that provide sustainable impact for the organisation.
We are looking for someone who is flexible, able to pick up the job quickly, and use their own initiative to both strengthen relationships and establish new links. It’s not imperative that you come from the charity sector as long as you can show us that you have relevant transferable skills and an understanding of what it takes to be successful in this role. We welcome applications from people who may have struggled with maths and numbers and have a personal understanding of the experiences of our beneficiaries. This is a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.
As a charity, National Numeracy operates nationally, and for this role, we welcome applications from across the UK. You can work in the office in Falmer, East Sussex, and/or you can work from home. Our expectation is that you will visit Falmer occasionally during the year when the work requires. While much of the work for this role can be done from home or the office, it will also involve travel to meet with the team and partner organisations across the UK.
The role is a maternity leave cover expected to last between 9-12 months. We welcome applications from candidates looking to work either four or five days per week.
Applications without a cover letter will not be accepted. Please contact us following the instructions in the job pack if you would like to discuss any part of the role before applying.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to join our Young Carers team. The primary focus of this role is to provide consistent support at our weekly Young Carers After School Club, which takes place every Thursday during term time from 4:30pm – 6:00pm. The club is delivered across two age groups (5–11 and 12–16 years), and regular attendance and commitment to supporting both groups each week is an essential requirement of the role.
You will work alongside the Young Carers team to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and provide children and young people with a fun, safe, and supportive break from their caring responsibilities. You will encourage participation, build positive relationships, support behaviour where required, and help ensure every young person feels welcomed, included, and valued.
You will also play an active role in planning and preparing for the After School Club as well as assisting with the set-up before each club and the clear-up afterwards to ensure the space is safe, organised and welcoming.
In addition to the weekly After School Club, you will support the delivery of our school holiday programme, including trips, workshops, activity days, and special events, subject to your availability. This will include contacting families, promoting upcoming activities, recruiting and booking young carers onto both the After School Club and holiday activities, supporting attendance, and helping to ensure activities are well attended by those who would benefit most.
From time to time, you may also support outreach and engagement activities, including attending community events, working with local schools and partner organisations, and helping to identify hidden Young Carers so they can access the support and opportunities available through our service.
This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
Experience working with children, young people, or vulnerable groups
Ability to communicate sensitively and effectively with young people and their families
Reliable, punctual, and flexible
A strong understanding of professional boundaries and confidentiality
Willingness to work evenings and weekends
Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 31st August 2026
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


About us
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
Our organisation aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, by advancing research and promoting excellence in CBT and related professions.
We have more than 27,000 members across the UK, Ireland and overseas, and a staff team, who work remotely.
We deliver a wide range of events via online and in-person CPD sessions and two conferences which support the professional development of members and non-members, whilst sharing best practice showcasing research and creating valuable networking opportunities.
About the role
Your role will be the lead for governance and assurance across BABCP, supporting the Board, Committees and staff teams to ensure robust governance arrangements, effective risk management and compliance with regulatory requirements.
This role will focus on;
Please refer to the full job description for more itemised duties and responsibilities.
What we’re looking for
The successful candidate will have significant experience of leading and managing governance and assurance functions within an organisation of similar scale, and be confident working with senior stakeholders, Boards and Committees.
You will need to be highly organised, able to build strong and effective working relationships, and capable of providing expert advice on governance, assurance, risk and regulatory matters.
Experience of working within a regulated environment, with knowledge of governance best practice and relevant legislation, would be an advantage.
We are looking for a candidate who can think strategically, solve complex problems, and work collaboratively with colleagues to strengthen governance practices and support organisational objectives.
Please refer to the person specification as part of the job description for more information on the criteria to be successful in the role.
BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.
How to apply
Please provide a CV and cover letter by midnight on 23rd August 2026.
Please note
We expect a high volume of applications for the role so early application is encouraged as the advertisement may be withdrawn ahead of the application deadline.
If you have not heard from us by 9th September 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Feedback will be provided to those who are invited to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers London & South East including Greater London, Surrey and Sussex
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our London & South East Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East including Greater London, Surrey and Sussex
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
We pride ourselves on being a values-driven organisation, and we’re looking for a likeminded fundraiser to join the team. Blending storytelling with statistics, events management with stakeholder engagement, and research with data protection, this varied role would be ideal for someone with an interest in criminal justice who communicates as well in person as they do on paper.
Ideally, you will bring at least one year of fundraising experience, however, this is not a limiting factor. We would consider your interest and passion for working in the criminal justice sector a key ingredient to make the role a success. If you have a talent for writing creatively and demonstrating our impact, this is something we are keenly interested in.
In our new strategy, we will have a focus on the development of other funding streams, diversifying our income to give a strong foundation on which to build future plans and ambitions. We have a strong base of funders and individual donors from which to work, and this role is intended to solidify existing, and develop new, relationships.
Research tells us that marginalised groups of people may not apply for jobs unless they meet 100% of the criteria. We also know that fundraisers come from many backgrounds with different experiences that might not seem “standard” – and that’s okay! We value people who bring unique perspectives and knowledge to our team.
The client requests no contact from agencies or media sales.
Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.
Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.
Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August
This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.
Core responsibilities within the role will include:
We'd love to hear from individuals with the following skills and experience:
Experience of working in a charity setting or similar is desired but not essential.
If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) - places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.
We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.
About the Role
The Development Officer will support the delivery of the Association’s income generation and partnership strategy, helping to diversify and grow funding streams across corporate partnerships, philanthropy, grants and strategic collaborations. The role exists to support the identification, development and stewardship of partnerships, with a particular focus on outreach to secure private finance and build long-term relationships with partners, investors and philanthropic funders alike. You will play a key role in supporting the full partnership lifecycle, from prospecting and engagement through to proposal development, account management and delivery.
This role is for an enthusiastic and proactive development professional, who is looking to grow their experience in partnerships, fundraising and income diversification within a purpose-led organisation.
Key Responsibilities
See the role description for more information, including the person specification.
Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.
To apply, please attach a CV and a covering letter (maximum two pages) outlining how you meet the criteria in the person specification included in the role description.
Please note: interviews will be held via Teams on Wednesday 9th September 2026.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.
Thames Rivers Trust (TRT) is part of The Rivers Trust movement. We focus on the promotion and delivery of an ecosystem-based approach to improving the River Thames, working with partners including Thames Water, The Rivers Trust, the Zoological Society of London (ZSL) and a network of Catchment Partnerships across the Thames Basin, to deliver an integrated approach to managing the river basin for people, biodiversity and the environment.
We are recruiting a Programme Manager to lead day-to-day delivery of the Water Company Partnership: a developing arrangement between TRT, The Rivers Trust, Thames Water and ZSL that works alongside and helps coordinate support for the 27 Catchment Partnerships of the Thames Basin. You will oversee delivery across all five of the Partnership's workstreams and be accountable to the Partnership Board for progress, combining day-to-day programme management with support to the Board's strategic oversight.
In practical terms, this role exists to help integrate Catchment Partnership hosts and partnership members with Thames Water's delivery programme, and to upskill those partnerships so they are equipped to plan, fund and deliver more on the ground themselves, building the same kind of productive relationships with other funders and partners too, not just Thames Water. It is a genuine opportunity to shape how a major water company and its environmental partners work together, and to help turn that partnership into real, measurable improvements for rivers and the wider environment across the Thames Basin.
Your responsibilities will span five workstreams:
● Governance: catchment partnership maturity and tiering, network structure and governance models
● Monitoring and Evaluation: river health scorecards, monitoring standards and evidence for investment decisions and Thames Water's PR29 submission
● Capability and Capacity, including CaPS: TRT's own Catchment Partnerships Support Programme, learning and development, and running the Thames Catchment Forum
● Catchment and Nature-based Solutions: supporting delivery of wetland, river restoration and storm overflow projects
● Blended Finance: developing environmental market mechanisms and diversified funding for Catchment Partnerships
You will also service the Partnership Board, coordinate quarterly reviews with individual catchment hosts, and act as TRT's key liaison with Thames Water, The Rivers Trust, ZSL and Catchment Partnerships across the region.
We're looking for someone with experience delivering environmental, catchment or nature-recovery programmes, strong partnership working and facilitation skills, and the ability to coordinate complex, multi-organisation programmes through influence rather than line management. Knowledge of the water sector, WINEP or AMP planning, nature-based solutions or blended finance would be an advantage, as would a project or programme management qualification.
Please note that we are interested in receiving and considering applications from candidates who may not tick every box. You may be just who we are looking for.
The details
Salary: £40,000–£42,000 per annum, dependent on experience
Hours: Full-time, 37.5 hours per week
Contract: Initially funded for one year, with planned funding for a further two years
Location: Thames Basin, home-based, with regular travel across catchments and to partner offices in London
Reports to: Chief Executive, Thames Rivers Trust
How to apply
Please send your CV and a covering letter, explaining why you're interested in the role and how you meet the person specification. More details in the full job description is available.
Closing date: 10pm, Sunday 30th August 2026
Interviews: Tuesday 8th and Wednesday 9th September 2026
To bring together organisations across the Thames River Basin, and foster collaborative working to benefit the environment, wildlife and communities.
The client requests no contact from agencies or media sales.
Job Title: Third Party Manager
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
Contract type: 12 month Fixed Term Contract
Salary: £39,219 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by 16th August, 1st Stage Interviews w/c 24th August online and 2nd Stage Interviews w/c 31st August potentially in person.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.
Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.
As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.
Purpose of the role
The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.
Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.
This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.
Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.
Key Responsibilities
Programme Coordination
Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.
Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.
Respond to day-to-day operational issues and work with colleagues to resolve them effectively.
Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.
Maintain accurate programme records, schedules and systems.
Volunteer Recruitment and Support
Coordinate the recruitment and selection of volunteer facilitators.
Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.
Build positive relationships with volunteers, providing regular communication, encouragement and practical support.
Coordinate volunteer meetings, communications and other opportunities for connection and development.
Training, Coaching and Quality Assurance
Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.
Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.
Support volunteers to develop their confidence, skills and understanding of the Frazzled model.
Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.
Help maintain the quality, consistency and integrity of all Frazzled meetings.
Programme Development
Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.
Review feedback, observations and programme data to identify opportunities for improvement.
Help develop resources, guidance and processes that support volunteers and improve programme delivery.
Help promote Frazzled sessions, both face to face and online.
Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.
Team Contribution
Work collaboratively with colleagues across the organisation to deliver high-quality programmes.
Manage the volunteer and public inbox
Support organisational projects and events where appropriate.
Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.
Person Specification
Essential
We're looking for someone who has:
Experience coordinating programmes, projects or services.
Experience recruiting, supporting or managing volunteers, staff or facilitators.
Experience delivering or coordinating training, workshops or learning activities.
Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.
Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.
Confidence giving kind, constructive feedback and having sensitive conversations when needed.
Good judgement, emotional intelligence and the ability to handle confidential information appropriately.
Experience improving systems, processes or ways of working.
Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.
A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.
Desirable
Experience working within the charity, mental health or wellbeing sector.
Experience coordinating or supporting volunteers.
Experience facilitating groups or delivering training.
Knowledge of safeguarding in a community or volunteer setting.
Experience using data and feedback to improve services.
Understanding of coaching, learning and development or reflective practice.
Please submit a CV and answer the questions attached to this job listing - we would recommend answers of no more than 200-300 words.
We ask that you attend at least one Frazzled meeting so you can see how our model works - we would welcome you attending and participating, rather than just observing the session to protect the space for other attendees.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.