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955 Jobs in Hammersmith

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Helplines Partnership (HLP), Remote
£15,492 (£25,821 FTE) per year
Posted 1 week ago Apply Now
Galop, City Of London (Hybrid)
£27,082.27 per annum (including an inner London weighting of £4,296.25)
Posted 1 week ago

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Rainbow Trust Children's Charity, Chelsea (Hybrid)
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
Posted 1 week ago
Closing in 7 days
Shelter, London (On-site)
£27,212.50 per annum, pro-rated plus £5023 London Weighting per annum, pro-rated
Posted 1 week ago
Closing in 6 days
Asthma + Lung UK, The White Chapel Building (On-site)
£32000.00-£36000.00 per year
Posted 1 week ago
Anna Freud, London (On-site)
£32,136 FTE per annum, plus 6% contributory pension scheme
Posted 1 week ago
The Advocacy People, Remote
£31,950 - £37,777 per year
Are you passionate about making a real impact in the charity sector, putting people at the heart of everything we do? If so, read on!
Posted 1 week ago
The Hepatitis C Trust, Hackney (Hybrid)
£28,860 per year
Have you been affected by hepatitis B? Could you use your experience to help others?
Posted 1 week ago
Closing in 7 days
Classics for All, London (Hybrid)
£28,860 per year (pro-rated)
Posted 1 week ago Apply Now
Page 36 of 64
Waterloo, Greater London (Hybrid) 4.68 miles
£41,108 per year
Full-time
Permanent
Job description

Peabody is seeking a proactive and customer-focused Awaab’s Law Case Lead to join our Repairs Team. This key role is responsible for managing high-risk and urgent repair cases, ensuring compliance with Awaab’s Law and delivering positive outcomes for residents.

Key Responsibilities

  • Manage complex and high-risk repair cases within statutory timescales.
  • Act as the main point of contact for residents throughout their repair journey.
  • Work closely with repairs teams, contractors and internal stakeholders to drive timely case resolution.
  • Maintain accurate records and compliance reporting.
  • Manage escalated cases involving health and safety risks, vulnerabilities and resident concerns.
  • Identify service improvements and support continuous improvement initiatives.

About You

  • Experience managing complex repairs, complaints, escalations or customer cases.
  • Strong knowledge of repairs processes and case management.
  • Excellent communication, stakeholder management and problem-solving skills.
  • Highly organised, with the ability to manage competing priorities and deadlines.
  • Strong IT skills, including Microsoft Excel and housing management systems.
  • Empathetic, resilient and committed to delivering excellent customer service.

Additional Information

  • An in-person assessment centre will be held at Ealing Gateway on Monday 5th October. 
  • We are committed to an inclusive recruitment process and welcome requests for reasonable adjustments.
Organisation
Peabody View profile Organisation type Registered Charity Company size More than 1000
Posted on: 14 September 2026
Closing date: 24 September 2026 at 14:57
Tags: Customer Service, Housing, Customer support