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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
- Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
- Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
- Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
- Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
- Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
- Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Job Purpose
The Communications Lead will:
- Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
- Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
- Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
- Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
- Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/
The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.
Key Responsibilities
Copywriting and Content Creation
- Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
- Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.
Media and PR
- Lead on developing relations with media, generating and placing stories, and generating PR.
- Create media content including stories for press and publications
- Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
- Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
- Collaborate with our staff teams to ensure all our engagements are on brand and on message.
Website
- Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
- Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
- Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
- Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
- Create impactful and persuasive pieces to support with influencing.
Internal Communications
- Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
- Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
- Support with the organisation of our annual TLC Group staff conference.
General
- Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
- Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
- Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Job Purpose
To lead and oversee the delivery of TLC: Talk, Listen, Change’s charitable income generation and fundraising function, driving sustainable income growth through a diverse portfolio of opportunities including commissioning, grant applications, charitable trusts and foundations and fundraising activity. The Head of Development will carry out a mixed role, primarily consisting of informing the strategy, supervising the team and supporting them to secure income - while also directly creating some high-value / high-stakes submissions themselves. The role will play a key part in shaping and delivering the organisation’s growth ambitions, ensuring a strong and balanced pipeline across statutory, commissioned and voluntary income streams. As part of TLC’s Senior Leadership Team, the postholder will act as a senior advisor on charitable income generation opportunities and contribute to the wider strategic direction of the organisation.
Key Responsibilities
Strategic Leadership and Contribution
- Be a member of the Senior Leadership Team of TLC: Talk, Listen, Change, contributing to organisational strategy, growth and long-term sustainability.
- Work alongside the Group Director of Partnerships and Development and other senior leaders to shape and deliver TLC’s development and charitable income generation strategy.
- Act as a senior advisor on development, funding and growth of charitable income sources for the organisation.
- Take a lead role in fostering a culture of ambition, collaboration and continuous improvement.
Development and Income Generation
- Lead the team to deliver focused and successful development activity across TLC, ensuring a strong and sustainable pipeline of opportunities across: Tenders / commissioning (including pre-market engagement such as soft market testing, actual submissions including PQQs, ITTs, framework applications and presentations / interviews) Charitable trusts and foundations, Grants, Fundraising, Corporate relationships
- Work closely with our: Group Head of Marketing and Communications to create and run exciting, engaging campaigns and projects which grow awareness of and support for TLC, ultimately leading to increased income, Director of Finance To ensure budgets are accurate and bids appropriately costed, Director and Heads of Services To ensure we can deliver safely, securely and effectively, Director of Partnerships and Development To ensure strategic alignment and relationships.
- Ensure a detailed understanding of all tender specifications including a thorough assessment of the implications and requirements of TLC within each opportunity.
- Ensure all submissions are high quality, aligned to TLC values and priorities.
- Work closely with service leads and partnerships colleagues to identify, scope and develop new opportunities.
Leadership and Management
- Provide strong leadership to the Development team, including line management of Development Managers.
- Support a high-performing, collaborative team culture aligned to TLC behaviours and values.
- Ensure effective performance management, supervision, and development of staff (including one-to-ones, appraisals and team meetings).
Performance, Planning and Delivery
- Lead the development and delivery of a clear development plan aligned to organisational strategy.
- Monitor and report on development and fundraising performance, ensuring a data informed approach to decision-making.
- Provide delegated budget management for development and fundraising activity.
- Ensure smooth transition from development activity to service mobilisation, working closely with operational teams.
External Relationships and Profile
- Build and maintain strong relationships with commissioners, funders and partners with regard to charitable income generation opportunities.
- Represent TLC at external forums, networks and events, contributing to sector influence and profile. Governance and Ways of Working
- Ensure all development and fundraising activity aligns with TLC policies, values and ethical frameworks.
- Contribute to organisational planning cycles, board reporting and strategic development processes.
- Commit to continuous professional development and maintain awareness of sector trends and opportunities.
The Finance Officer will work with the finance team to manage weekly book-keeping, keeping financial records, preparing quarterly reports, and helping with budgeting and forecasting processes, as a member of Ethical Consumer, the UK’s longest running alternative consumer organisation.
Ethical Consumer welcomes applications from all sections of the community. We are a multi-stakeholder co-operative with Investor-Members, and the Finance Officer will also play a key role in managing our investors.
Ethical Consumer was founded in Manchester in 1988 as a not-for-profit co-operative to provide ‘information on the companies behind the brand names’ and to promote the ethical use of consumer power. All members share the responsibilities of running the co-operative
For 35+ years we have been the hub of the ethical consumer movement, helping consumers to shop ethically and campaigners to challenge corporate power.

The client requests no contact from agencies or media sales.
Interim Chief Executive – Twins Trust
6-month contract | 28–37 hours per week (flexible)
Twins Trust is the leading UK charity supporting families with twins, triplets and more. Following the successful launch of a new brand, website and membership proposition, we are seeking an experienced Interim Chief Executive to provide confident leadership during an important period of transition and organisational development.
Hours: 28–37 hours per week (flexible )
Salary: c.£80,000–£85,000 FTE
Location: Predominantly remote, with travel to London and occasional UK travel as required
Contract: 6 months
Start date: Late July 2026
This is an exciting opportunity to build on strong organisational foundations, leading a talented senior team while helping the charity maximise recent investment in its brand, digital presence and membership offer. Success will be measured through strengthening leadership, empowering teams, increasing engagement and income opportunities, and further raising Twins Trust's profile with partners and stakeholders across the sector.
We're looking for someone with:
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Successful experience as a Chief Executive or senior organisational leader
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A track record of leading organisations through transition and change
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Strong people leadership skills, with experience building high-performing teams
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Experience working with Boards and strong knowledge of charity governance
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Sound financial management and strategic planning experience
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Excellent relationship-building, influencing and ambassadorial skills
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A collaborative, approachable leadership style and a commitment to supporting staff to succeed.
How to Apply
Please submit your CV via the Prospectus website.
Please include your availability and earliest start date in your CV.
Closing date: Thursday 2nd July 2026. Applications will be reviewed on a rolling basis, so early application is strongly encouraged.
Interviews with Twins Trust: Week commencing 6th July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health Partnerships
Global Health Partnerships is a UK-registered charity with nearly four decades of experience connecting NHS institutions, diaspora health workers, Royal Colleges, and government partners with counterparts across Africa, Asia, and beyond. We strengthen health systems, build the evidence base for UK investment in global health, and work at the interface of domestic and international health policy. Our network includes 256 confirmed MCH health workers across 32 institutions, established relationships with RCOG, RCM, RCN, and NHS England, and a track record of supporting the APPG on Global Health and Security. We are a trusted, non-partisan intermediary between UK clinical communities and policymakers.
Why this is an exceptional opportunity
This is a rare and timely role for a senior external affairs and communications professional who wants to make a direct, measurable difference to global health. You will be joining Global Health Partnerships at a pivotal moment, as we launch an ambitious advocacy programme, with the backing of a major foundation and a network of frontline NHS clinicians and health institutions.
This is not a general communications role. It is a specialist advocacy and policy influence position, focused on translating evidence and health worker experience into parliamentary and media impact. If you want to shape how UK politicians and the public think about global health and see that shift lead to real changes in funding and policy, this is the role for you.
Job purpose
Reporting to the Deputy Chief Executive, you will lead GHP’s external affairs and communications function across the full range of the organisation’s strategic priorities. This includes designing and executing GHP’s advocacy strategy for priority programmes — with the Every Mother, Everywhere MCH programme as the flagship — while also building GHP’s broader profile as the leading UK voice on NHS institutional partnerships, health workforce policy, and the mutual benefit case for UK investment in global health. You will manage GHP’s relationships with key stakeholders in parliament, government, and the media, and ensure that GHP’s full portfolio of work is visible, compelling, and connected to the policy arguments that matter most to funders and decision-makers.
You will oversee GHP’s secretariat relationship with the APPG on Global Health and Security, develop and support networks of health worker and diaspora advocates, lead media and parliamentary engagement, and coordinate a coalition of civil society, clinical, and community organisations around shared advocacy priorities. With the communications team, you will also work closely with the fundraising and programmes teams to ensure GHP’s communications and public profile actively support income diversification and donor engagement across institutional, trust, and corporate funding streams.
While the immediate priority is our Maternal and Child Health Advocacy programme and its parliamentary and media objectives, this role carries wider organisational responsibility for GHP’s positioning, reputation, and voice in public discourse on global health. The postholder will line manage the Communications Manager and be accountable for the coherence of GHP’s external communications across all channels and programmes.
For full details on the role, including the Person Specification please look at our job pack.
What we offer:
As well as your salary which is paid monthly, you'll also get:
- Flexible and hybrid working
- 25 days annual leave plus three days off between Christmas and New Year
- Annual learning and development allowance
- Employee Assistance Programme
- 5% employer pension contribution when an employee contributes 3%
How to apply:
Please apply with a CV and a covering letter of no more than two pages by 10th July 2026.
Your covering letter should address the following: why you are interested in this role at this moment; how your experience of external affairs is relevant to GHP’s organisational priorities; what you understand to be the strongest argument for UK investment in global health and how you would build political and public support for it.
GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.
The client requests no contact from agencies or media sales.
- 24 hours per week (part time)
- £35,000.a. pro rata (Actual salary £22,702.70) plus 6% pension contribution
- Remote
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a thoughtful, committed and experienced *professional who can lead RCEW’s approach to survivor engagement within the 24/7 Support Line in line with our values and centred in care and safety for all survivors.
*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential. We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors. This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.
Job Summary
The Survivor Engagement and Outreach Coordinator will lead our work with survivors to ensure that the 24/7 Support Line is a supportive and an effective service. The post holder will re-establish the service’s Survivor Reference Group (SRG) which is the lead mechanism to shape the way we design, deliver and promote the 24/7 Support Line. They will work alongside people with lived experience in a respectful and supportive way at all times and ensure that all survivor engagement is centred in care, safety and ethics.
The post holder will also lead our outreach activities connecting with other organisations to promote the 24/7 Support Line in order to build collaborations with other survivors particularly from underserved and marginalised groups of people.
The post-holder will have a proven track record of lived experience engagement, and a good understanding of latest best practice including survivor-centred and trauma informed approaches. They will have excellent people skills including emotional intelligence, strong communication and facilitation skills, and be well versed in child and adult safeguarding. They will be committed to equality, diversity and inclusion.
Key Responsibilities
Working with survivors including the Survivor Reference Group (SRG)
- Lead on the re-establishment and effective running of the Survivor Reference Group (SRG), including recruitment, induction and session planning and delivery.
- Develop and/or update policies, procedures and practice to inform and support a survivor-centred, and trauma informed effective running of all engagement.
- Ensure that SRG meetings are facilitated safely, inclusively, and in line with best practice in the field of survivor engagement.
- Collect qualitative insights from SRG sessions to inform service improvements, and coordinate with the service’s operational teams to ensure they shape service development.
- Ensure survivors are informed about how their contributions have influenced service changes. Where their contributions have not been able to influence the service, be transparent as to why, and learn and reflect about how to shape the approach to balance what could be seen as extraction with advocacy.
- Identify opportunities and liaise with other relevant organisations to design and deliver ad-hoc survivor engagement sessions with groups who may not otherwise join the SRG, but who are wanting to engage in a more limited way to share their views and recommendations.
- Work to best practice in child and adult safeguarding while also centring survivor-centred approaches in all responses.
- Always ensuring ethical practice. This includes but is not limited to informed consent.
- Where necessary, work in collaboration with other colleagues to prevent and respond to complex safeguarding issues; and ensure that learning from concerns and complaints inform all efforts to improve the 24/7 Support Line service.
- Work in collaboration with other colleagues to inform and improve our approach to ethical storytelling so that our survivor engagement work including the SRG safely features in promotional materials. Ensuring ethical practice includes but is not limited to informed consent.
Outreach work to other organisations and survivors
- Liaise with colleagues and partner organisations to ensure that the most marginalised voices are represented and included in all engagement. This may mean adopting more agile and adaptive ways of working
- Build relationships with other suitable new organisations to help promote the scope and role of SRG in the 24/7 Support Line in order to learn about other survivor engagement models and reach other survivors.
- Deliver outreach information sessions to other organisations and community groups about the 24/7 Support Line to raise awareness amongst underserved communities.
- Work with the other staff at RCEW as necessary including those in data to interpret trends in service demographic data, and in communications to develop specific outreach and other strategies to engage survivors and which aligns with broader promotion of the service.
Synergy with the wider work of RCEW
- Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
- Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
- Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification
- Track record in leading survivor engagement programmes of work in the violence against women and girls or other relatable sectors.
- Proven experience in facilitating lived experience groups, advisory panels or other participatory projects or programmes in an accessible and inclusive way.
- Experience in outreach, engagement and partnership working, particularly with marginalised or underserved communities.
- Practical experience of safeguarding adults and children, ensuring safe and ethical engagement preferably in the context of VAWG.
- Experience of trauma-informed principles and practice and how to apply this to service delivery and survivor engagement.
- Experience of upholding confidentiality and managing data protection when working with vulnerable groups of people.
- Ability to respond to challenges, feedback, and survivor needs in a respectful, flexible and solution-focused way.
- Up-to-date working knowledge of best practice in lived experience engagement including in survivor-centred or survivor-led approaches.
- Extensive knowledge of the barriers survivors (particularly women) face in accessing services and lived experience opportunities, and strategies to ensure inclusivity.
- Understanding of intersectionality and how this impacts a survivor experience and their ability to access and engage with services.
- Experience of working with different groups of people including those who may require reasonable adjustments to actively participate.
- Strong organisational skills, with the ability to manage multiple tasks and projects concurrently.
Personal Attributes:
- Emotionally intelligent and trauma-informed, to engage with survivors in a sensitive, non-judgemental and empowering way.
- Trustworthy and ethical, with a strong commitment to confidentiality, safeguarding and ethical engagement with lived experience groups.
- An excellent communicator, to facilitate meaningful discussions and engage sensitively and effectively with survivors, colleagues and external stakeholders
- Empathetic in their approach while also able to actively uphold professional boundaries at all times.
- Committed to inclusion and accessibility, with a passion for ensuring that all survivors have a voice in shaping service design
- Actively anti-racist and anti-oppressive in all interactions.
- A strong belief in survivor-led service development and a commitment to meaningful engagement rather than tokenism.
Success in the role of Survivor Engagement and Outreach Coordinator is determined by the ability to build trust with survivors, facilitate meaningful and ethical engagement, ensure that survivor voices influence service development, and expand outreach efforts to reach and support diverse and underserved communities. Key metrics of success include:
- There are high levels of satisfaction from members of the SRG and they feel that their involvement is meaningful and impactful.
- SRG members feel that the group and any other engagement with them is safe, accessible and inclusive.
- Outreach sessions are considered to be useful and impactful by participants.
- All engagement is ethical and complies with good practice in safeguarding and informed consent.
- Service improvements are meaningfully shaped by survivor voice.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
At Diabetes UK, we believe that supporting healthcare professionals is key to improving the lives of people affected by diabetes. We’re looking for a dynamic and relationship-focused Healthcare Engagement Manager to join us and help strengthen our connections across the healthcare sector.
In this exciting role, you’ll drive engagement with healthcare professionals across the UK by building strong partnerships, delivering targeted communications, and coordinating impactful events and conferences. You’ll work closely with NHS staff, professional bodies, charities, and internal teams to create meaningful collaboration and drive positive change.
You’ll also help shape innovative ways of engaging healthcare professionals, while ensuring our messaging reaches the right audiences at the right time. From managing complex cross-organisational projects to developing thriving professional networks, this role offers variety, influence, and real purpose.
The client requests no contact from agencies or media sales.
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 6th July 2026.
The interviews will take place in Northampton on Thursday 16th July 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing your your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Role: Roving Human Resources Manager
Hours: Full time
Pay: Up to £42,440 GBP gross per annual (additional allowances may apply during deployment)
Duration: Permanent
Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations.) The post holder is expected to undertake an initial deployment to Gaza, subject to operational requirements
Can you provide strategic and operational HR leadership while supporting life-saving humanitarian responses in some of the world's most challenging environments?
UK-Med is a frontline medical aid charity. Born of the NHS, we've been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to expand its global humanitarian response, we are strengthening our people support in the field to ensure our teams can operate safely, effectively and sustainably in complex emergency settings. The Roving HR Manager – Emergency Responses will play a critical role in leading HR functions across humanitarian operations through direct deployment.
You will provide strategic and operational HR leadership across emergency responses, supporting programme start-up, scale-up and transition phases. Acting as a trusted adviser to Team Leads, Heads of Mission and senior managers, you will ensure workforce planning, employee relations, safeguarding, staff wellbeing and HR compliance are effectively managed in dynamic and high-pressure environments. A key priority for this role will be supporting UK-Med's response in Gaza, and the successful candidate must be willing and suitable to undertake deployments to Gaza and other high-risk humanitarian contexts as required.
Due to the highly deployable nature of this role, candidates must be able to travel internationally at short notice. UK-Med will consider deployment mobility, including passport eligibility and access to current and anticipated programme locations, as part of the overall assessment process.
Working closely with HR & Membership, Operations, Security, Safeguarding and programme teams, you will support rapid mobilisation, strengthen HR systems and processes, and contribute to workforce planning and organisational preparedness. When not deployed, you will help strengthen UK-Med's ability to respond rapidly and effectively to humanitarian crises worldwide.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.
How to apply
We strongly recommend that you read the Candidate Information Pack - Roving HR Manager before applying for this role.
To apply, please submit a current CV and answer the application questions:
Please apply below, as soon as possible no later than Monday 29th of June 2026
This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us tackle disadvantage and change lives
Salford Foundation is looking for an experienced, values-driven Head of Finance & Resources to join our Senior Management Team and play a key role in ensuring the organisation is financially sustainable, well governed and equipped to deliver lasting impact for local people.
This is a varied and hands-on leadership role combining strategic responsibility with operational delivery. Reporting directly to the Chief Executive, you will lead our finance function while providing oversight of people, IT, facilities, data protection and organisational compliance.
You will be responsible for financial planning and reporting, budgeting, risk management and governance, while supporting colleagues across the organisation with the systems, processes and resources they need to succeed. You will also act as the Foundation's Data Protection Officer and lead officer to the Audit and Risk Committee.
About you
You will be a qualified accountant with strong financial management experience and the ability to communicate financial information clearly to a wide range of audiences. You will be comfortable operating both strategically and operationally, bringing a collaborative and solutions-focused approach to leadership.
You will have experience of supporting organisational decision-making, managing people and resources, and building effective relationships with colleagues, trustees and external partners.
Most importantly, you will share our commitment to tackling disadvantage, supporting communities and creating opportunities for people to thrive.
We offer
- Salary of £45,000 - £50,000 per annum
- Hybrid working
- Opportunity to influence the future direction of a respected local charity
- Supportive and values-led working environment
- The chance to make a meaningful difference in the lives of people across Salford
Join us and help ensure Salford Foundation has the resources, systems and leadership needed to continue tackling disadvantage and changing lives.
A job and person specification is attached along with our company benefits.
The client requests no contact from agencies or media sales.
The role presents an opportunity to bring your core skills – including excellent written and verbal communication, research and analytical skills, relationship and project management – to help Breast Cancer UK grow sustainable and impactful income streams. We have been developing our corporate partnerships activity for several years and are now looking to take this programme to the next level, while introducing a proactive approach to raising funds from grant makers and high net worth individuals. In this role you can be part of something really exciting – honing existing areas of work, and building new income streams which have the ability to fuel organisational growth and drive down cases of breast cancer.
You will provide support across high value fundraising (corporate partnerships, trusts and foundations and major donors), getting the opportunity to develop your experience and confidence in these income streams. Working closely with the Head of Philanthropy and Partnerships, you’ll provide excellent account management for a portfolio of partnerships and donor relationships – delivering inspiring communications, creative engagement opportunities and ensuring that both the charity and the supporter benefit from the relationship. And you will make a significant contribution to new business – identifying funding and partnership opportunities, cultivating donor relationships and preparing high quality applications and proposals.
To be successful in this role you’ll enjoy building relationships and collaborating with others – both externally and internally – to make things happen. You’ll be proactive and a problem-solver, able to spot opportunities and identify synergy. You’ll be highly organised, detail-focused and reliable – able to manage a diverse and fast-paced workload. And you will enjoy learning and developing new skills.
Why join us?
To be part of a fantastic supportive team.
Work for an organisation that values a positive and inclusive culture.
Fully remote working.
Competitive salary of £29,012 to £34,764 depending on experience
29.5 Days Annual Leave Plus Bank Holidays.
Option for full time colleagues to compress hours and work a 9 day fortnight.
Healthcare cover and employee assistance programme.
Enhanced Sickness, Maternity and Paternity pay.
Great supportive culture with generous professional training and development programmes.
For full details of the role and the full Job description please see our here : recruitment pack
The closing date for applications is 9AM 6th July 2026.
Interviews will be held 15th July 2026.
For further information on the charity, see our website.
We are a national breast cancer charity focussed entirely on breast cancer prevention: We fund scientific research into environmental and chemic
The client requests no contact from agencies or media sales.


