250 Jobs in Haywards Heath
Working with farmers, landowners, local residents, businesses, volunteers, conservation partners and Freshwater Habitats Trust colleagues, you’ll build trusted relationships and lead engagement and citizen science across the River Irfon catchment. Your work will help local people take part in an ambitious, connected approach to freshwater biodiversity conservation.
You’ll help drive the scheme by:
· Building and maintaining constructive relationships with farmers, landowners, local residents and businesses
· Planning and running quarterly engagement activities for the farming and landowning community
· Coordinating citizen science projects, including water-quality, invasive non-native plant and endangered wetland plant surveys
· Recruiting, supporting and motivating volunteers to take part in freshwater and wetland conservation
· Helping local people access, enjoy and understand important but often overlooked wetland habitats
· Creating project stories and information for the Freshwater Habitats Trust website, media and wider communications
· Keeping accurate time, volunteer and financial records, and supporting delivery on schedule and within budget
We need someone who brings:
· Experience of working with and motivating community groups and volunteers, including people experiencing economic, health or wellbeing disadvantages
· Confidence communicating nature-conservation ideas to non-specialist audiences
· An interest in freshwater and wetland ecology, ideally with knowledge of freshwater habitat management
· Strong stakeholder, organisational and time-management skills
· A relevant degree or equivalent qualification, ideally at 2:1 level or above, confident use of Microsoft Word and Excel, and a full current driving licence
· A friendly, professional and flexible approach, with close attention to detail
· Knowledge of the Welsh language is desirable; experience of citizen science or GIS would also be an advantage
Freshwater Habitats Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Application pack and further details available from our website
Please send the application form as well as your CV
No agencies, please.
Closing date: Friday 16th Oct 2026 (12 pm)
Interviews to be held on 21st and 23rd October 2026
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
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Remote-first. Applicants must live within two hours’ travel of Cambridge city centre.
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Salary: £39,000 to £45,000 (Depending on Experience)
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Type: Full-time, permanent.
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Team: Fundraising
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Directly Supported By: Head of Fundraising
The Charity and Our Vision
For more than 15 years, Scotty's Little Soldiers has supported children and young people bereaved of a parent who served in the British Armed Forces. We are now on an exciting journey to expand our support to anyone affected by a military-connected bereavement, with the ultimate goal of empowering a community of more than 25,000 bereaved individuals and their families by 2035.
Nikki Scott founded the charity in 2010 following the death of her husband, Corporal Lee Scott. Today, Scotty’s provides a unique combination of emotional, practical and educational support to the bereaved military community. Lived experience remains central to our work: we listen continually to families so that we can understand their needs and strengthen our services.
Our vibrant, non-traditional culture puts the needs of the bereaved military community at the centre of everything we do. We champion innovative approaches and strive to recognise the strength of community, resilience, and connection.
Role Mission
To develop and own a best-in-class supporter experience, one that makes every person who chooses to support Scotty’s feel valued and as though they are on the journey with us, not simply funding it.
You will own the end-to-end individual supporter journey, whether that is a one-off fundraiser or an ongoing donation. Using insight, the latest technology, and continuous improvement of our processes, you will create experiences that can scale as we grow yet remain personal, and unmistakably Scotty's. You will work with Supporter Care to champion supporter stewardship, fundraising journeys, donation experiences, insight and fundraising technology.
Community is one of Scotty's three core fundraising streams, alongside Corporate and Grants, each owned by a dedicated lead within a team supported by the Head of Fundraising. You will own the community income budget and be responsible for protecting and growing it sustainably over time. But income is a consequence of doing the experience well. Many of Scotty's biggest supporters (individuals and corporate) began as individual donors or fundraisers; how we make people feel today shapes what they become tomorrow.
Before we look at ways to proactively grow our community income we need the right foundations in place – that’s the primary goal for this role over the next 12-18 months.
What you’ll be responsible for:
Supporter Experience.
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Own the end-to-end supporter journey. From someone’s first interaction with Scotty’s right through to a long-term relationship, creating a distinctive Scotty’s experience that works for one person as well as it does for 1,000 people.
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Own the donation experience across all channels and technology e.g. online, mobile, in-person activities, ensuring it’s slick, safe, and easy.
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Own the stewardship framework. How do we live our core value of ‘everyone a supporter, every supporter a VIP’ in a manageable and scalable way? How we do recognise and thank supporters, how do we communicate the impact of their support?
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Own how we track supporter feedback to shape the continuous improvement of our journeys.
Systems and Processes.
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Own the CRM (we currently use Salesforce) and all fundraising tech with support from tech team members and agents. What does great look like, and how do we get there?
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Own the data. Use data to help us prioritise and make decisions – we’ve got limited resource, so we need to deploy it in the right places.
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Own where automation and AI can help us scale whilst maintaining our values and without losing the personal touch.
Leadership.
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Support our Supporter Care role, helping them to develop and understand what great supporter experience looks like.
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Own the community income budget. Work with the Head of Fundraising to ensure we work towards both our income and expenses targets, whilst ensuring we are reporting and forecasting accurately on a regular basis.
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Own the annual community fundraising plan and any associated OKRs. Taking the charity’s strategy and annual priorities and translating that into aligned and focused quarterly, weekly and daily priorities.
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Own compliance across our community fundraising activities. Ensuring that all activity is legal and safe and that we work towards best-in-class processes.
What does success look like:
3 months…
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Onboarding. Completed four weeks of ring-fenced onboarding to ensure understanding of the Scotty’s World (history, brand, values and behaviours, and your role within it), the Military Community, and Military-Connected Bereavement.
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Mapped the ‘as-is’. You’ve mapped the current end-to-end supporter journeys and can present them visually to the wider team. You’ve identified what works and what isn’t working.
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Established the baseline. You’ve identified and put in place clear measures to understand how good our supporter experiences are and audited existing data.
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Plan ready. You’ve got a plan with specific priorities, agreed with the Head of Fundraising and SLT ready to move forward with.
6 months…
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Refreshed stewardship framework in place. How we recognise and communicate with supporters has been designed, agreed and implemented.
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Donation experience is slicker. Short-term priority fixes are in place across all channels making it easier for supporters to donate when they want to.
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Our supporter care processes levelled up. We’ve agreed new standards, documented processes, and set success measures.
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Supporter feedback is live. We’re tracking real supporter feedback, analysing it and sharing with the wider team.
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Identified longer-term tech improvements and implemented short-term fixes across Salesforce, website and other apps.
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Taken full ownership of the community fundraising stream, including budget, forecasting and reporting.
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Demonstrated measurable progress. Against baseline in satisfaction, retention and donation values.
9 months…
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A distinctive Scotty’s supporter experience is embedded. Every supporter and team member can clearly recognise the experience which is delivering a consistent journey for all supporters no matter what their entry point.
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A clear evidence-based picture of our supporters. You’re able to present a clear evidence-led view of our supporter base (who they are, what motivates them to support, what is working and what isn’t).
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Stable foundations. We’ve set the foundations for future growth and are confident we can begin scaling without a negative effect on the experiences built.
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Demonstrated measurable progress. We have stable or growing income with improvements against benchmarks for supporter satisfaction, retention and donation value.
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Year two is scoped. Future improvements to the experience are planned alongside the gradual introduction of more proactive opportunities to sustainably grow income in 2028 and beyond.
What You’ll Need to Succeed
Essential
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Experience growing supporter, donor, customer or community journeys - improving engagement, retention and long-term value.
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Strong understanding of individual giving, community fundraising, supporter care or a similar income-generating area.
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Experience owning a supporter income stream, including planning, forecasting and monitoring performance.
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Experience owning data, insight and CRM systems to establish benchmarks, and execute on action to improve supporter journeys, stewardship and results.
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Excellent communication and relationship-building skills internally and externally, with the ability to create scalable, excellent supporter experiences.
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Experience leading and developing others to deliver high standards.
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Good understanding of compliance, data protection, regulation and compliance.
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Highly organised and outcomes-focused and able to turn plans into action.
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Genuine enthusiasm for technology and AI, with judgement about where automation adds value at scale and where a personal touch matters more.
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Sensitivity and emotional intelligence as you will be working with bereaved Armed Forces families.
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Commitment to Scotty’s mission, culture and values, with the ability to represent the charity warmly and professionally when required.
Desirable
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Experience working within a charity, fundraising or membership organisation.
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Experience using Salesforce, JustGiving or similar fundraising platforms and integrations.
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Experience stewarding high-value, strategic or long-term supporters.
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Experience working in a growing organisation where systems, processes and roles are evolving.
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Experience growing regular giving, Gift Aid or supporter lifetime value.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 21st October 2026
Important Information
Feedback
We are unable to provide individual feedback on every application. We will contact candidates who are shortlisted for interviews by email.
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home. However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice. That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Working with landowners, farmers, volunteers, conservation partners and Freshwater Habitats Trust colleagues, you’ll coordinate high-quality practical work across the River Irfon catchment and help demonstrate a new, connected approach to freshwater biodiversity conservation.
You’ll help drive the scheme by:
· Planning and delivering pond creation, wetland management and river and floodplain restoration
· Coordinating practical conservation work with volunteers, contractors, landowners and partner organisations
· Managing habitat for priority species, particularly Freshwater Pearl Mussel, and developing further species recovery opportunities
· Building trusted relationships with farmers and landowners, including supporting innovative grazing approaches
· Keeping projects, budgets, health and safety requirements, records and reporting on track
We need someone who brings:
· Proven experience in freshwater habitat and/or species conservation management
· Knowledge of freshwater natural history and ecology, with the ability to deliver evidence-based practical work
· Confidence working collaboratively with landowners, volunteers and conservation partners
· Strong project, budget, time-management and organisational skills
· A relevant degree, good IT skills and a full current driving licence
· A friendly, professional and flexible approach, with close attention to detail
· Knowledge of the Welsh language is desirable
Freshwater Habitats Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Application pack and further details available from our website
Please send the application form as well as your CV
No agencies, please.
Closing date: Friday 16th Oct 2026 (12 pm)
Interviews to be held on 21st and 23rd October 2026
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Service Manager
Location: Brighton (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.
Salary: £38,300
Shift Pattern: Permanent 37.5 hours per week contract, Monday to Friday, 09:00 - 17:00. You may be required to work outside these hours as per resident and service requirements, this includes forming part of our out of hours on call rota for managers.
About the Role
We are seeking a Service Manager to lead our women's service based in Brighton. In this role you will support your team to deliver person centred care and support to residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our Brighton service. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.
The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Experience working with domestic abuse and the systemic barriers faced by women.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Team:Research & Engagement (Philanthropy & Partnerships)
Location:Remotely in the UK only
Work pattern:35 hours per week, Monday to Friday
Salary:Up to £38,918.33 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Proposition Writer:
- The Proposition Writer is a key communications role within the Philanthropy and Partnerships Research and Engagement team. You will work closely with colleagues across the organisation to bring our work to life, translating complex programmes and strategic priorities into compelling, donor focused narratives and materials.
- Through the development of bespoke propositions, investment cases, impact reporting and supporting assets, you will help connect donors and partners to the change their support can make, inspiring confidence, commitment and long-term investment in Cats Protection’s mission ultimately helping to improve cat welfare.
About the Research and Engagement team:
- We sit within the Marketing & Income Generation directorate.
- The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight‑led and supporter‑centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Proposition Writer:
- Experience of developing clear, persuasive cases for support, working with internal colleagues to translate complex programmes or strategic priorities into compelling, fundable propositions
- Experience of producing high quality proposals and supporting materials for high value audiences, including Major Donors, philanthropic trusts and foundations, and/or corporate partners.
- Experience of working collaboratively across team
- Experience of delivering high quality written work with minimal supervisio
- Experience of managing a busy workload with competing prioritie
- Confidence working with senior internal stakeholders, contributing effectively to discussions around priorities, messaging and narrative development.
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 6th October 2026
Virtual interview date: 19th & 20th October 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.
More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.
Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.
Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.
Position: Communications & PR Officer (maternity cover)
Responsible to: Head of Communications
Location: Home-based with occasional travel to our head office in Ashford, Kent
Hours: 35 per week
Contract: 12 months fixed-term (from December 2026)
Salary: £34,077 per annum
Annual leave and benefits:
25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.
Up to 5% contributory pension
Benenden Healthcare cover including 24/7 Employee Assistance Programme
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 21 October.
Closing date: Sunday 11 October at 11pm
What you’ll be working on:
· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.
· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.
· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.
· Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.
· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.
· Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.
This job is for you if…
· you have experience of working in a similar role either in-house or in an agency.
· you have excellent copywriting and proofreading skills.
· you have experience of crisis communications.
· you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.
· you have a track record of generating media coverage to deliver messages to a range of audiences.
· are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The purpose of this Children in Need funded role is to work closely with our established Youth Advisory Board to ensure that the voices of young people affected by PANS and PANDAS are heard, valued, and reflected in our work. The successful applicant will support the Youth Advisory Board in identifying, developing, and delivering youth-led projects that align with their priorities and lived experiences.
Current Youth Board priorities include:
- Influencing decision makers and key stakeholders such as MPs, health care professionals and school staff to shift attitudes and increase understanding of PANS and PANDAS
- Raising public awareness of PANS and PANDAS through campaigns and merchandise
- Informing PANS and PANDAS research to ensure their experiences are represented
- Creating more avenues for peer support
We require the successful candidate to have relevant qualifications and a minimum of two years' experience working directly in youth voice, participation or youth leadership.
Please see our recruitment pack for more information about PANS PANDAS UK, the conditions and the role.
Please submit your application via Charity Jobs only, we will not process any applications made to us via email.
We use anonymous hiring and your name will only be visible to us once we have longlisted applications.
Please do not use AI to write your covering letter. We really would much prefer that your application was written by a human. Any obviously AI written applications will be rejected.
If you are invited to interview, we will provide you with the interview questions in advance to support a more meaningful interview.
We look forward to reading your application.
PANS PANDAS UK is the only UK charity supporting children and families living with the neuropsychiatric conditions PANS and PANDAS.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Administrator
Location: Remote working (Home based)
Responsible to: Director
Salary: £28,000
Hours: Full time (35 hours per week)
About React:
React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.
The Job, in a few words:
Reporting directly to the Director, this role will support our small team working with React families and donors. We encourage our staff to get involved with all aspects of our work and candidates must be literate, logical and have sympathy for the cause. Good writing skills are essential. To succeed in the role you must be a self-motivated team player who is happy to roll up their sleeves and get on with the job.
SUMMARY OF ROLE AND REQUIRED SKILLS:
Working directly with our families and donors you will be responsible for a variety of administrative tasks and must have:
• Ability to work on your own initiative
• Excellent communication and interpersonal skills
• Strong literacy skills are a must
• Good computer skills including Word, Excel and Outlook
• Flexible and pro-active approach
• To operate within the ethos and culture of React and promote our values
KEY RESPONSIBILITIES:
• To summarise family applications
• To liaise with families and healthcare professionals
• To make grant awards to React families and process payments
• To enter data on databases and maintain accurate records
• To assist with the preparation and writing of new fundraising applications
• To identify and research funding opportunities as requested
• Be a collaborative team-player who is willing to learn all aspects of React’s work
SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:
• Educated to degree level
• Excellent administrative and time management skills
• Intelligence, organisation and creativity
• Ideally at least two years work experience
The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.
Job role:
Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role lead its growth and development.
This role is perfect for an experienced fundraiser ready to own the individual giving and gift in Wills strategy end to end. You will set the direction for donor communications, appeals and the legacy pipeline, taking responsibility for income from individual donors and KPIs while working closely with the Head of Income Generation and Engagement to contribute to the overall income generation and engagement strategy.
You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.
This is a broad, varied role, for a senior fundraiser. Whether your background is strongest in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator with proven experience of owning fundraising strategy, income and supplier relationships ready to take your next step in animal welfare, this is the role for you.
Key responsibilities:
- Lead the development of the individual giving and legacies strategy and annual planning, budgeting and KPIs, reporting performance to the Head of Income Generation.
- Set the direction for a sustainable individual giving programme, growing the supporter base across all channels and developing strategies to engage and motivate supporters.
- Own the planning and delivery of engaging, multi-channel fundraising campaigns and appeals.
- Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
- Lead the ongoing development of the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
- Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
- Own email marketing and online supporter journeys.
- Lead the legacy giving and in-memory fundraising strategy.
- Own monthly analysis of income and expenditure against KPIs, reporting on progress and forecasting future results.
- Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
- Own compliance of the individual giving programme, identifying and managing risk and escalating to the Head of Income Generation and Engagement where necessary.
- Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
- Work closely with other members of staff and senior managment to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.
- Own direct relationships with external suppliers, agencies and freelancers, setting briefs, managing budgets and holding them to account.
- Act as the organisation’s senior specialist on individual giving and legacies, advising and influencing colleagues, volunteers and homing centres on how their roles can support fundraising opportunities, without formal line authority.
Essential skills and experience:
- Experience of working in a senior individual giving, direct marketing, community, or general fundraising role.
- Demonstrable track record of delivering sustained income growth and establishing new programmes of activity.
- Experience owning a budget and KPI set, forecasting, reporting to senior management and adjusting plans in response to performance.
- Proven ability to get the best out of external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes, setting budgets and holding suppliers to account for results.
- Demonstrable experience of donor development, journeys and stewardship at a strategic level.
- Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
- Excellenet relationship and influencing skills with the ability to gain buy in and shape the approach of colleagues without formal authority over them.
- Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
- Able to plan and prioritise independently across several income streams.
- Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
- Confident using data to select, segment, or report on supporter groups.
- Experience managing ongoing relationships with individuals (donors, supporters or clients).
- Experience of legacy marketing.
- Proficiency in using a CRM to manage donor relationships and supporter journeys.
- Strong working knowledge of charity law, GDPR and the Fundraising Code of Practice with experience of ensuring organisational compliance.
- A collaborative approach and willingness to develop new areas of fundraising.
Desirable experience and qualifications:
- Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
- Experience of legacy marketing, legacy administration, or legacy pipeline management.
- Experience of writing or approving legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
- Experience designing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
- Experience of building or improving email marketing programmes or automated supporter journeys.
- Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
- Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
- Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
- Have empathy and enthusiasm for the mission of the Greyhound Trust.
You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The role of Foodbank Manager is to oversee the operations of the East Grinstead Foodbank, with concern for its efficiency and standards within the Trussell franchise. This will include the strategic direction and financial sustainability of the Foodbank and with the wider team the reputation of the Foodbank and its partnerships with other voluntary organisations and governmental organisations.
The Foodbank Manager reports to the Trustees, including submitting a report to, and attending Trustee meetings.
Responsibilities
Strategic Leadership
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In co-ordination with the Trustees, to shape, implement and review the strategic development of the Foodbank, aligned with its mission, vision and values
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Provide inspirational leadership to the staff, volunteers and stakeholders
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Assess the evolving needs of the local community and identify opportunities for providing improved support
Management
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Oversee operations, ensuring the effective delivery of the Foodbank’s services and adherence to its policies and procedures
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Foster a positive and inclusive environment for the staff and volunteers
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Promote collaboration with referral and other external agencies
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Develop and maintain robust systems for data collection, analysis and reporting
Advocacy and External Relations
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Be the outward face of the East Grinstead Foodbank
-
Handle any media interviews or visits to the Foodbank
-
Give presentations on the Foodbank to community groups, donors and the public
-
Represent the Foodbank and Trussell with local Councils and local MPs
-
Liaise with other foodbanks in the region
-
Lead the Foodbank’s participation in Trussell and other campaigning
-
Take a lead role in periodic Newsletters
Fundraising and Financial Management
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Develop and implement a fundraising strategy to secure food and financial donations to ensure the sustainability of the Foodbank
-
Cultivate relationships with donors, corporate partners and council/community partners to maximise financial support
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Actively assist in fundraising, including attendance at events, completion of applications and appeals for food and funds
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Assist the Treasurer and Trustees in setting Budgets, monitoring financial performance and recording systems
Compliance and reporting
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Ensure compliance with the relevant statutory obligations of the CIO, including the Charities Commission, food standards, health and safety, safeguarding and the other policies of East Grinstead Foodbank
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Ensure reporting systems are in place for stock and assetsof the Foodbank, including reports required by Restricted funders
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Ensure compliance with the terms of the Trussell franchise, including the online data system and reporting of key indicators
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Assist the Trustees in any Trusell or regulatory reporting requirements
-
Ensure staff and volunteers are aware of all relevant regulations and reporting requirements
Staff and Volunteers
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Line manage the part-time staff
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Enable and ensure excellent coordination of and support for volunteers
-
Assist in the recruitment of new staff and volunteers
-
Regularly meet with staff
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Listen to and motivate volunteers
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Act as Safeguarding Officer or Deputy Safeguarding Officer if required
Reporting to Trustees
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Report to and attend Trustee meetings
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Advise on any exceptional events, risks, complaints, accidents and external contacts
Routine oversight
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Oversee the efficient operation of food collection, storage and distribution
-
Ensure levels of food are monitored and issue appeals for more when needed
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Ensure that everyone who comes to East Grinstead Foodbank for help is treated with care and respect, has their needs listened to and is offered all possible assistance and signposting
-
Engage directly with Foodbank clients when required
-
Be present as regularly as necessary in open Foodbank sessions.
Foodbank Manager - Person Description
Essential
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Sympathetic to the Christian ethos of the Foodbank
-
Passionate about tackling poverty and its causes
-
Self-motivated and energetic, able to work independently
-
Excellent communication skills
-
High level of organisational skills
-
Ability to lead, motivate teams of part-time paid staff and unpaid volunteers
-
The ability to promote the Foodbank locally to raise awareness, food donations and funding
-
Confident IT skills and knowledge of social media
-
Working knowledge of statutory compliance in a small organisation, including staff, health and safety, safeguarding and GDPR
-
A flexible approach to working hours, including occasional meetings and representations outside normal working hours
Desirable
-
Previous experience within the voluntary sector
-
Public speaking skills
-
Experience of fund-raising
-
Local knowledge, especially of welfare organisations
-
Clean driving licence and access to a car
Terms
This is a permanent post. It is subject to a six-month initial probationary period.
The post is part-time, currently at 21 hours per week.
Hours may be worked flexibly subject to agreement with the Trustees.
The Foodbank is based at Jubilee Community Centre, Charlwoods Road, East Grinstead, West Sussex RH19 2HL.
Competitive salary for the charitable sector reviewed annually in January.
Benefits: All paid staff are entitled to be part of the NEST pension scheme.
Holidays: Paid holiday entitlement of 5.6 working weeks (pro-ratafor part-time hours worked) during a complete holiday year.The Foodbank is closed on bank holidays and these will not count as holidays.
Timetable
Closing date for applications: 16 October 2026
Interviews: shortly thereafter
Start date: Early January 2027, to facilitate a smooth transition from the current manager.
Are you passionate about developing people and using your experience in education to make a real difference to the school workforce?
Lift Schools Apprenticeships is looking for an Apprenticeships Trainer to join our growing team, supporting learners undertaking our Teaching Assistant apprenticeship programmes. This is a home-based role, ideally suited to someone based in the North or Midlands, with flexibility to travel when required.
About the role
As an Apprenticeships Trainer, you will manage a caseload of apprentices and support them throughout their learning journey, from induction and initial planning through to assessment and preparation for End Point Assessment.
Your primary focus will be delivering our Level 3 Teaching Assistant and Level 5 Specialist Teaching Assistant (SEND) programmes, working closely with apprentices and their employers to ensure learners develop the knowledge, skills and behaviours they need to succeed.
Depending on your qualifications and experience, there may also be opportunities to support other apprenticeship programmes including Early Years, Business Administration, Operations Manager, Digital and Coaching Professional.
Key responsibilities
You will:
- Manage a caseload of apprentices, ensuring they make timely progress against their individual training plans.
- Plan and deliver engaging learning, assessment and regular interventions tailored to individual learner needs.
- Conduct 10-weekly tripartite reviews with apprentices and their employers.
- Provide clear feedback, actions and SMART targets and maintain accurate records using our e-portfolio system.
- Support apprentices to develop their knowledge, skills and behaviours in preparation for End Point Assessment.
- Work collaboratively with employers, Functional Skills tutors and colleagues across the Apprenticeships team.
- Contribute to programme development, standardisation, quality improvement and the annual self-assessment process.
- Maintain your own continuing professional development and keep your sector knowledge up to date.
We are looking for someone who
Has experience of working within training or education, particularly within a school setting, and can build positive relationships with learners and employers.
You will have excellent communication and ICT skills, be highly organised and confident managing a varied caseload and competing priorities. You will be able to motivate learners, work effectively as part of a team and maintain high standards of quality and professionalism.
Experience within an assessor role and knowledge of SEND would be particularly valuable. An Award in Education and Training, PGCE or equivalent teaching qualification, alongside an assessor qualification such as D32/33, A1, TAQA/CAVA or equivalent, would also be desirable.
Knowledge of apprenticeship standards, End Point Assessment and awarding organisation processes would be an advantage.
Your new team
Lift Schools Apprenticeships is a fast-growing training provider dedicated to supporting schools and Multi-Academy Trusts.
We deliver Level 2 to Level 5 apprenticeship programmes designed specifically for the education workforce. Our approach is rooted in our ethos of "By MATs, for MATs", ensuring our programmes are practical, relevant and informed by the realities of working in schools.
Working with more than 20 external partners nationwide and drawing on the experience of over 62 schools, we continue to expand our apprenticeship offer and the number of learners we support.
This is an exciting opportunity to join us during a period of growth and help shape high-quality apprenticeship provision that directly impacts learners, schools, and their communities.
Who is Lift Schools?
Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential.
How we support you
We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work.
Discover how we'll support you to thrive, develop and grow your career in the way that's right for you:
Hours: 22.2 hours per week, with variable/flexible working.
Location: Home-based, ideally based in the North or Midlands, with some travel required.
Start Date: As soon as possible
There may be opportunities for Trainers to move onto permanent contracts during the year.
An excellent education for every child, in every classroom, everyday.


Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child? Do you have experience in social work, education, inspection, advocacy or residential childcare management?
Then we have an exciting opportunity for a professional like you.
The Vacancy
An exciting opportunity has arisen for an Independent Visitor to join NYAS Independent Monitoring Service.
This is a full-time permanent role, working 35 hours per week across Scotland.
As an Independent Visitor you will be required to complete and report on settings via independent visits
The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.
While the role is home-based, where travel is required, it may include public transport.
About You
We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.
For more information, please view the attached job description.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Professional qualification in a relevant field.
- Proven extensive experience in working with children and young people or adults at risk in a social care setting.
- Experience and an understanding of child and adult safeguarding procedures.
- Experience of quality assuring reports for regulatory bodies.
- Ability to analyse a range of information to assess effective evidence-based judgements of reports.
- Proven experience of using QA to improve report writing.
- Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.
Please note that as this role is based in Scotland, Scottish bank holidays will apply.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.
We reserve the right to close this vacancy early once we receive a high number of applications.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child? Do you have experience in social work, education, inspection, advocacy or residential childcare management?
Then we have an exciting opportunity for a professional like you.
The Vacancy
An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.
This is a full-time permanent role, working 35 hours in the North West and/or North East region.
As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.
The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.
While the role is home-based, there will be occasions where travel is required, including working on public transport.
About You
We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.
For more information, please view the attached job description.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Professional qualification in a relevant field.
- Proven extensive experience in working with children and young people or adults at risk in a social care setting.
- Experience and an understanding of child and adult safeguarding procedures.
- Experience of quality assuring reports for regulatory bodies.
- Ability to analyse a range of information to assess effective evidence-based judgements of reports.
- Proven experience of using QA to improve report writing.
- Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.
We reserve the right to close this vacancy early once we receive a high number of applications.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Battle Cancer Program
Battle Cancer Program is a charity that brings people together through fitness and community to raise money and awareness for people affected by cancer.
Our programs work with gyms and their communities to deliver fundraising programs that combine fitness, challenge and community.
We are looking for an organised and detail-focused Service Administrator to provide the systems, administration and data support that underpin the successful delivery of our programmes.
The Role
The Service Administrator will be responsible for ensuring that the administration behind our program is accurate, organised and effective.
You will work closely with the Program Coordinator and Fundraising & Social Media Coordinator, helping to ensure that information flows effectively between program delivery, fundraising and communications.
This is an important role within the team. While the Program Coordinator will focus primarily on relationships and program delivery, the Program Administrator will ensure that the information, systems, records and administration behind the program are maintained to a high standard.
The role will suit someone who enjoys organisation, accuracy and making sure that things happen properly behind the scenes.
Key Responsibilities
Service Administration
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Maintain accurate records of participating gyms and program.
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Maintain participant and program databases.
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Support the administration of new gym registrations and onboarding.
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Maintain program calendars, schedules and key dates.
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Prepare program information and documentation.
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Track outstanding actions and follow up where required.
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Maintain program templates, guidance and resources.
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Support the administration of programme events and activities.
Data & Reporting
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Maintain accurate and up-to-date program data.
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Record participant numbers, gym activity and fundraising information.
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Monitor key program information and deadlines.
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Highlight missing information, trends or issues that require attention.
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Help ensure that information is recorded consistently across the program.
Fundraising Administration
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Maintain accurate fundraising records.
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Support the tracking of fundraising against agreed targets.
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Assist with fundraising reports and updates.
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Ensure relevant fundraising information is shared with the Fundraising & Social Media Coordinator.
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Help identify program achievements and fundraising milestones that could be celebrated or communicated.
Communications Support
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Support routine program communications with gyms and participants.
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Assist with email communications and program updates.
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Provide accurate information to the Fundraising & Social Media Coordinator for social media, newsletters and other communications.
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Help collect participant stories, program results and other useful information.
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Maintain records of photographs, stories and other program content where required.
Team Support
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Work closely with the Program Coordinator to ensure they have the information and administrative support required to manage the program effectively.
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Work closely with the Fundraising & Social Media Coordinator to ensure program activity feeds into fundraising and communications.
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Participate in regular team meetings and program reviews.
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Ensure actions agreed during meetings are recorded and followed up.
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Provide general administrative support to the program function.
Systems & Improvement
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Identify opportunities to improve program administration and systems.
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Help develop efficient processes and templates.
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Ensure information is stored consistently and can be easily accessed by the relevant team members.
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Support the development of systems that will allow the program to grow without creating unnecessary administrative workload.
Person Specification
Essential
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Highly organised and methodical.
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Excellent attention to detail.
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Strong written and verbal communication skills.
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Confident using Microsoft Office/Google Workspace.
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Comfortable working with spreadsheets and databases.
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Able to manage competing priorities and deadlines.
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Reliable and able to work independently.
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Proactive approach to identifying and solving administrative problems.
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Able to handle information appropriately and maintain confidentiality.
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Good interpersonal skills and a willingness to work as part of a small team.
Desirable
-
Previous experience in an administrative role.
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Experience working within a charity or not-for-profit organisation.
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Experience using CRM systems.
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Experience with fundraising administration.
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Experience coordinating events or programs.
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Experience working with spreadsheets, databases or reporting systems.
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Interest in fitness, sport or community-based programmes.
What we are looking for
We are looking for someone who is organised, reliable and proactive, with a real eye for detail.
You will be someone who enjoys making sure that information is correct, deadlines are met and the people around you have what they need to do their jobs effectively.
You will also be comfortable working in a small charity where everyone plays an important role and where you may be asked to turn your hand to different tasks.
Most importantly, you will understand that good administration is not simply paperwork — it is what allows a growing programme to operate effectively and demonstrate its impact.
