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There when it matters
Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager.
In this role you will lead on paid social media activity across Meta and other channels managing
ad accounts to support our income-generating activities, including fundraising and retail,
promotion of our end-of-life care and grief support services, and supporting our brand
awareness activities.
Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising
This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About the role:
Essential:
Desirable:
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you require support to compete an application or participate fully in the interview process, please let us know
If you want more than just a job, we want you.
Join the team and be there when it matters.
Payroll & Systems Manager
People & Culture | Hybrid 4-month FTC - Immediate start
Payroll is more than payslips. It’s trust, accuracy, and systems that quietly work so people can do their best work.
We’re looking for an experienced Payroll & Systems Manager to take ownership of payroll governance and HR/payroll systems for an organisation of around 350 staff, spanning salaried, hourly, and casual contracts. Payroll is outsourced, but this role is very much hands-on. You’ll be the expert voice in the room, the bridge between People & Culture, Finance, and our payroll provider, and the lead on shaping better, smarter systems for the future. This is a full-time role however part-time may be considered for the right candidate.
What you’ll be doing
Owning the end-to-end payroll process, ensuring accuracy, timeliness, and full UK statutory compliance
Acting as the internal payroll specialist, confidently reviewing calculations, deductions, pensions, and statutory payments
Managing payroll inputs for variable hours and timesheet-based staff
Building a strong, effective relationship with our outsourced payroll provider and holding service standards high
Spotting risks, fixing inefficiencies, and reducing manual workarounds through better processes and cleaner data
Leading the selection and implementation of a new HR and payroll system, from business case to go-live
Acting as system owner post-implementation, ensuring controls, optimisation, and user confidence
Producing meaningful payroll and people data reports that support financial planning and decision-making
Working closely with People Operations, Finance, and managers to make sure changes are processed smoothly and on time
About you
You’re someone who likes things to work properly and isn’t afraid to roll up your sleeves to make that happen.
You’ll bring:
Strong, practical UK payroll expertise and a forensic eye for detail
Experience managing payroll across multiple employment types and variable pay
Confidence working with outsourced payroll providers and challenging when things aren’t right
A track record of improving payroll or HR systems and documenting clear, resilient processes
Experience leading or supporting HR/payroll system implementations
The ability to explain payroll and systems clearly to non-specialists
A collaborative, calm approach, even when deadlines loom
You’ll be joining a values-led organisation where people matter, systems should support rather than hinder, and continuous improvement is actively encouraged. This role has real influence, visibility, and the chance to leave things better than you found them.
If you care about accuracy, integrity, and building systems that serve people well, please apply online today, I would love to hear from you!
Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
This senior position offers a unique opportunity to shape a vibrant global programme and engage a diverse membership community of conservators, conservation scientists and cultural heritage professionals, spanning over 70 countries.
At IIC we believe conservation is of great value, by looking after our cultural heritage and our own and others’ cultural identity we are helping to improve the richness and quality of life for everyone.
Working closely with the Executive Director, Council, Committees, and the IIC Team, you’ll lead innovative programmes that reflect the evolving needs of the conservation sector. Aligned with our Strategy 2030 vision, you will also drive initiatives to expand and diversify membership, enhancing value for individuals and institutions/universities worldwide.
As Head of Progammes and Membership you'll contribute to organisational leadership, nurture relationships with Fellows, members, IIC Regional Groups and affiliated associations, and build partnerships with cultural and academic institutions.
We’re looking for a strategic, experienced professional ideally with a background in cultural or heritage programmes, strong communication skills, and a passion for collaboration. If you’re ready to make a global impact within a friendly team, we’d love to hear from you.
Role Details
Job Title: Head of Programmes and Membership
Reporting to: Executive Director
Location: Hybrid/ Flexible/ IIC Office based. We are currently looking to relocate offices within central London. We are flexible on approach within a hybrid model. This can be discussed at interview.
Starting Salary: £47,500
Hours of Work: 40 hours a week with 1 hour lunch break (paid).
Contract: Full-time and Permanent. Requests for flexible working hours will be considered, including requests to work 80% FTE.
Annual Leave and Benefits: Annual leave is 25 days plus standard bank holidays with discretionary paid leave between Christmas and New Year (pro rata for part time staff). Flexible, remote and hybrid working. Cultural entitlement of upto £150 per annum to spend on arts/ cultural events & activities. Pension scheme enrollment. Personal learning time and training opportunities.
Key Tasks and Responsibilities
Leadership, Membership and Regional Engagement
Programmes
Communications
This role with IIC is for you if:
How to Apply
Click the CharityJob Apply button below. You will need to provide a CV and covering letter (no more that 2 x A4 pages maximum) by 21 May 2026 including the following information:
We will happily accept a recorded statement (video or audio) in place of a covering letter.
Right to work in the UK
Applicants must already have the legal right to live and work in the United Kingdom at the time of application. IIC is unable to provide visa sponsorship for this role.
Key Dates
If you have any questions or would like to request information in an alternative format, please get in touch. If you would like to arrange for an informal conversation with the Executive Director, prior to making an application, this can also be arranged by getting in touch via IIC Office.
The client requests no contact from agencies or media sales.
A senior leadership opportunity to drive growth, build influence and secure the resources needed to tackle poverty and homelessness through access to safe, decent housing in the UK and around the world.
Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Occasional international travel will also be required. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat network.
Job Purpose
The Director of Fundraising & Partnerships is accountable for leading the vision, strategy and performance of Habitat GB’s fundraising, partnerships, engagement and resource mobilisation activity.
This role combines senior‑level engagement and income generation leadership with organisational and strategic responsibility. The postholder will design and deliver ambitious, sustainable income and partnership strategies; strengthen Habitat GB’s profile and positioning; and lead a high‑performing, values‑led team.
As a member of the Senior Leadership Team, the Director of Fundraising & Partnerships plays a key role in organisational leadership, transformation, and long‑term sustainability, working collaboratively across Habitat GB, the international Habitat network and with a wide range of external partners. This role has 4 direct reports, and an overall team of 10.
Key Accountabilities/Responsibilities:
Strategic Fundraising, Partnerships & Engagement
Income Management, Forecasting & Performance
Senior Partnerships, Stewardship & External Profile
Leadership & Management of the Fundraising & Partnerships Team
Organisational & Executive Leadership
We are looking for someone with:
Flexibility:
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team. The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.
Application Process:
We want our recruitment process to give you an opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat for Humanity GB in return.
To apply for the role please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link found on our website.
Deadline for applications is Monday 25th May 2026 (at 11:59 pm).
We plan for first stage interviews to take place w/b 1st June 2026. Interviews may be held online, or in person in London (please note that we do not reimburse any expenses incurred during interviews).
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
Head of Membership
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Key Employee Benefits
Closing deadline: 23.59pm on 31 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Volunteer and community involvement is a core part of what we do here at Sands. From Sands United Teams, Support Groups, knitters, Parent Speakers and event volunteer, volunteers are at the heart of Sands delivering peer support, and building a local community for bereaved parents.
Sands Groups are volunteer led, and community driven.
Sands has a vision to grow community-based peer support, community activity and volunteer involvement across the organisation. This requires an investment in enabling, innovation in peer support and volunteer involvement and partnership working.At the heart of this is our Befrienders.
Befrienders are in every Group across the UK and enable online support groups too.
This post is all about developing, delivering and managing our fantastic volunteer befriender programme across Sands. Ensuring that Sands befrienders are enabled to provide warm, supportive, evidence-based and values-driven peer support to bereaved families across the UK.
This maternity cover post will have two key focus areas
- Maintaining key components of the befriender programme, including regular communications and meeting with Befrienders, driving recruitment opportunities, supporting innovation in Befriending and troubleshooting in partnership with volunteers.
- Deliver a fixed timeline project focused on developing the Befriender programme.
Responsibilities
Best practice in peer support and befriender programmes
· To engage, inspire and support existing Sands befrienders, providing a positive volunteer experience from recruitment to saying goodbye
· To identify learning and development opportunities for befrienders and create a culture of continued learning for all Befrienders
Develop and innovate
· Build a data driven understanding of gaps in service and representation, and make promotion and recruitment decisions to support growth for under-represented towns/regions/groups
· Support continuous improvement and accurate delivery of processes in the welcome journey for new befrienders, including in recruitment, on-boarding and off-boarding processes in partnership with the Volunteer Coordinator
· Use the CRM to record accurate information and help make data informed decisions
Internal and external partnerships
· Work with the Engagement Team to ensure Sands befriending is represented in an engaging and positive way across Sands social media and the media
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
The need for everyone to have access to God’s word, and to know Jesus in a deeper way, is a cause that is increasingly capturing the imaginations of Christian major donors. They are motivated by a clear and urgent problem (1 in 5 people without the Bible in their language) but one that we can do something about.
In the past four years, our income from major donors and trusts has more than doubled to over £2m and we believe there is more potential by fundraising the right way and building long-term relationships that minister to donors. Working at the heart of our Key Relationships team, you will play a key role in developing our major donor pipeline, as well as growing income from existing caseload donors.
Key responsibilities:
Benefits include:
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
As Head of Planning and Performance, you will sit at the heart of decision-making, shaping how the Motor Neurone Disease (MND) Association focuses its effort, measures outcomes and delivers at pace. This role offers real influence in how strategy is planned and implemented.
You will transform data and insight into confident direction for our Executive Leadership Team and the Board. As Head of Planning and Performance, you will ensure priorities are clear, delivery is owned and progress is transparent. Your leadership and expertise will help ensure resources, strategy and outcomes are fully aligned.
You will play a vital role in strengthening our response to MND, ensuring urgency is matched by precision, and ambition by delivery. This is an excellent opportunity to shape how impact is planned, measured and effectively delivered at scale.
Key Responsibilities
About You
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.
If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.
Salary: £30,117 per annum
Terms: Fixed term until 31st July 2027 (with potential to extend)
Hours Full time, 36 hours a week (including occasional evening and weekend work as required)
Reports to: Mental Health Personal Independence Co-ordinator Manager
Based at: Mind in Croydon Fairfield House
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 page , outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
24-hour confidential Employee Assistance helpline
Private health insurance
Flexible hours
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
Event logistics prepared within agreed timelines
Accurate event information published and updated within required timeframes
Participant satisfaction and engagement measured through surveys
Conference and event attendance targets met
CRM data entry completed within 2 working days of events
Budget expenditure tracked monthly with minimal variance
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
Experience organising in person events from start to finish for over 300 attendees.
Experience liaising with suppliers, venues and speakers.
Experience with CRM/data entry, with close attention to detail.
Experience organising and hosting remote events.
Understanding of hybrid events.
Desirable
Experience in the charity sector.
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
Understanding of the importance of safeguarding around events.
Exceptional communication skills.
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
Skilled in problem solving, with a proactive, solutions focused approach.
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
Resilient and adaptable, able to navigate complexity.
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
Demonstrable commitment to equity, diversity and inclusion.
Personally, and professionally, responsible with high standards of integrity and accountability.
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Following a successful rebrand in 2025 and real momentum in our digital presence, we’re looking for a Digital Communications Manager to join our small but mighty Fundraising and Communications Directorate.
This is a fixed term, 12-month maternity cover role and it’s a brilliant time to come on board. We’ve built solid foundations. Now we want to go further.
You’ll lead our digital communications strategy across every channel: website, social media, email newsletters, blogs and campaigns, making sure our content is engaging, accessible and rooted in impact. Working closely with our Digital Communications Assistant, you’ll use data and insight to grow our audiences, reach new people and demonstrate what good digital communications can do for a cause like ours.
We’re looking for someone with several years of experience in a similar role who brings both creativity and analytical thinking. Someone who cares about making financial education feel relevant, human and within reach for everyone.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 11:59pm on Sunday, 17th May 2026
Interviews: Weeks commencing 25th May or 1st June
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on bookings, attendance, cancellations and income
• Monitor participant satisfaction and take action where improvements are needed
Marketing and engagement
• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Strong digital skills including ticket management, online event and CRM platforms
•Strong numerical skills and experience using Excel
•Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
To promote the advising and representation of immigrants;
To provide information to members and others on domestic and European immigration, asylum and nationality law; and
To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:
Part 2: Key duties and responsibilities
Part 3: Person specification
Essential experience:
Desirable experience:
Essential knowledge:
Essential skills and personal qualities:
Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
Part 4: Summary of terms and conditions of service
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.
Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Please apply with a copy of your CV and a brief cover letter of no more than two sides of A4.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.