285 Jobs in Maidenhead

As a User Journey Support Manager, you will play a key role in helping social entrepreneurs access the funding and support they need to create positive social change. Working as part of our Social Entrepreneur Support Directorate, you'll be one of the first people applicants engage with, helping them understand our funding opportunities, navigate the application process, and access the right support at the right time.

Working across a range of funds and programmes, you will perform numerous actions such as answering applicant enquiries, assessing applications, managing award communications and delivering pre-application support. Your work will ensure applications move smoothly through the process and that every applicant receives a fair, accessible and inclusive experience.

Alongside delivering high-quality support, you'll help us continuously improve the experience we offer. Working closely with colleagues, you'll identify barriers faced by applicants, contribute to the development of accessible resources and processes, and bring the voice of social entrepreneurs into how we design and deliver our services. If you're passionate about equity, inclusion and helping people turn ideas into lasting social impact, this is an opportunity to make a real difference every day.

This role would suit someone who enjoys balancing people-focused support with strong organisation and attention to detail. You'll be equally comfortable speaking with applicants, managing complex information and data, and working collaboratively with colleagues to improve systems, processes and the overall applicant experience.

Project Possible is a small Christian charity that tackles dependency and builds resilient communities around the world.

We’re looking for a motivated and committed individual to help get our campaigns and ideas off the ground and ensure the smooth running of the day-to-day fundraising activities. You will have the opportunity to get involved in all aspects of our supporter engagement and communications, including coordinating events, producing compelling resources and creating social media posts.

This is a varied role where you will gain experience across the Fundraising and Communications functions, as well as the wider charity team. There will be opportunities to bring your creative ideas and to develop your skills.

We are looking for an individual with strong communication skills who is able to manage competing priorities whilst retaining attention to detail.  To excel in this role, you will enjoy working collaboratively and be equally comfortable with administrative tasks as well as being a creative thinker.

This is a great opportunity for someone with a year or two of experience in Communications/Fundraising or looking to get into the fundraising sector. If you thrive working in a highly collaborative environment and are passionate about supporting overlooked communities, we would love to hear from you.

If you would like to speak to someone informally about the role before applying, please do not hesitate to get in touch.

We anticipate inviting some applicants for an interview via Teams during the week commencing 12th October, followed by a second interview in person for those who are successful, in the week commencing 26th October.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Harrow MHCA Service.

Sounds great, what will I be doing?

This role involves managing a caseload of service users who require early intervention or preventative support for their mental health, helping them to achieve positive outcomes and greater independence. You will work collaboratively with individuals to clearly explain the service model, pathways, aims and objectives, enabling them to actively participate in and co-produce their support plans. The role includes delivering group activities and programmes, developing peer support networks and community-based opportunities, and encouraging service users to engage with activities that support their goals and aspirations. You will empower individuals to effectively engage with a range of professionals and services, including community mental health teams, social workers, housing providers, healthcare professionals and Job Centre Plus. Working as part of a flexible and supportive team, you will contribute to ensuring service coverage and the achievement of contractual requirements. You will actively monitor the health, wellbeing, safety and security of the service and its users, responding promptly to any concerns in line with organisational procedures. Strong administration skills are essential, as you will be responsible for maintaining accurate and confidential records, completing referrals, assessments and reviews in a timely manner, and supporting the wider service through day-to-day operational tasks. You will also participate in regular supervision, appraisals and professional development activities, demonstrating a proactive and collaborative approach to delivering high-quality support.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Candidates will bring lived experience of mental health care pathways, such as emergency department attendance, acute admissions or engagement with community mental health services, alongside a strong understanding of the challenges faced by people with a range of mental health conditions. You will be able to communicate effectively and provide support with dignity, empathy and respect, building and maintaining trusting relationships with service users, carers, colleagues and professional partners. Strong listening and verbal communication skills are essential, enabling you to engage confidently with individuals who may be experiencing crisis, as well as with statutory and voluntary agencies both in person and over the telephone. You will have knowledge of recovery-focused approaches, mental health and wellbeing support services available within the local community, and the ability to assess needs, risks and aspirations while identifying appropriate support and signposting opportunities. The role requires excellent organisational, prioritisation and time management skills, with the ability to work dynamically and remain effective under pressure. Good IT skills, including a working knowledge of Microsoft Word, Outlook and internet-based systems, are important, as are strong literacy and numeracy skills to produce accurate and professional written correspondence. A sound understanding of safeguarding responsibilities is essential, together with the ability to respond appropriately to concerns. You will be a collaborative team player who can work independently when required, support the induction of new peer staff and volunteers, and build positive partnerships with a wide range of stakeholders to achieve the best outcomes for service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Lead a Transformational Fundraising Vision – Shape the Future of Epilepsy Research

Epilepsy Society is entering one of the most ambitious chapters in its 130‑year history. A landmark planning decision has unlocked an anticipated £93 million to accelerate pioneering research, advanced diagnostics and scientific innovation, enabling us to become the world’s largest epilepsy research centre. We are now seeking a Director of Fundraising & Marketing who can turn this moment into momentum.

This is a strategic leadership role for someone who excels at setting vision, building capability and inspiring others. You will define the fundraising and marketing strategy for a new era, shaping the propositions, partnerships and profile that will fuel discovery and deliver impact for the 630,000 people living with epilepsy across the UK.

You will work at the intersection of science, philanthropy and influence: partnering with world‑leading researchers, engaging major donors and foundations, and elevating Epilepsy Society’s voice as a leader in neurological research and innovation. Your leadership will ensure we have the visibility, credibility and investment required to accelerate breakthroughs and improve lives.

If you are energised by building something significant, we would be delighted to hear from you.

About Epilepsy Society

Epilepsy Society is the UK’s leading charity dedicated to transforming the lives of people affected by epilepsy through world‑class research, specialist medical care and trusted information. Our partnership with UCL places us at the forefront of global scientific discovery, while our clinical services, advocacy and support ensure that lived experience shapes everything we do.

We are now embarking on a once‑in‑a‑generation opportunity to expand our research and medical centre, invest in cutting‑edge technology and accelerate personalised treatment for people with the most complex needs. Realising this potential requires deeper partnerships, greater visibility and sustainable income growth.

About You

You are a strategic fundraising and marketing leader who brings:

• A track record of shaping high‑value fundraising strategies and securing transformational support.
• The credibility to influence at Board, executive and senior stakeholder level.
• Experience building ambitious teams, cultures and capabilities.
• The ability to translate scientific innovation into compelling, investable propositions.
• A strategic mindset paired with the judgement, presence and relationship‑building skills needed to operate at the highest levels.

You thrive in environments where you can build, shape and lead, and where your work directly accelerates scientific progress and improves lives.

If you want to play a part in creating a future where people with epilepsy are understood, supported and empowered, we would be delighted to hear from you.

Closing date: Tuesday 29th September at 9am

You will support our Head of Community and Engagement with a range of focus areas, which currently include, but are not limited to: volunteer and freelancer management, project management support, research and development, line managemnt and other tasks.

As part of the leadership team, you'll hold ultimate responsibility across our democratic lottery delivery teams, develop partnerships, and help shape where we go next as an organisation. You'll grow our opportunities through a considered and systematic approach to business development - new applications, bids and partnerships - and the revenue that comes with them, with support from the team.

This is a role for someone who's genuinely committed to democratic renewal, and good at bringing people together across different contexts and cultures.

Key Responsibilities

1. Driving the organisation forward
   1. Working alongside the other directors to shape the organisation's strategy
   2. Imagining and developing new applications/markets for sortition and deliberation; translating ideas into concrete opportunities, bids, contracts, and revenue
   3. Spotting and pursuing new opportunities (bids including fundraising, partnerships, earned revenue) particularly at an international level, with the support of the team
   4. Leading the growth, sustainability and adoption of OpenDLP, our open-source democratic lottery software on a global scale (including but not limited to, building strategic partnerships, developing sustainable revenue models, and promoting adoption amongst users)
2. Connecting the global sector
   1. Maintaining and developing relationships with key global partners, funders, and stakeholders
   2. Keeping up with what's happening in the deliberative democracy world and bringing relevant
      opportunities back to the team
   3. Sharing best practice across teams and helping raise standards across the sector
3. Leading the team
   1. Strategic oversight of Democratic Lottery teams
   2. Line managing Heads of teams, one of whom is based in Australia which will require some flexibility in hours, and a few more team members
   3. Coordinating and facilitating budget proposals from the Democratic Lottery teams, making sure resources are allocated fairly and teams have what they need
   4. Contributing to a Working Group (to be decided)

Please see the recruitment pack for more details.

The Longford Trust supports young serving and former prisoners to go to university. We aim to level the playing field between our graduates and every other recent graduate in Britain so that all have an equal chance of landing fulfilling graduate employment as a first step on the career ladder.  The cost and hard work of a degree is accepted by those we support in the hope that it will open up well-paid job opportunities that would not have been available had they not taken out the student loan to get a degree.  This is taken for granted by students who haven’t been to prison. Why should those who have been working just as hard, if not harder, and taken on the same debts, not expect a similar chance?

We are looking for a part-time Employability Manager to join our small team, to help us achieve this.

Prospect Researcher

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Prospect Researcher

Salary - £33,201.00 (ROE) £36,924.00 (LON)

Location: Nationwide

Full-time

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 About Us 

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary 

At St John Ambulance, we're committed to saving lives through first aid, healthcare, and volunteering. To continue growing our impact, we're looking for an experienced Prospect Research Manager to lead and develop our prospect research function within the Philanthropy and Partnerships team. This is an exciting opportunity to shape the future of fundraising by identifying and qualifying high-value prospects, providing strategic insight, and ensuring our fundraising teams have the intelligence they need to build lasting relationships with donors, corporate partners, and trusts and foundations.

Working as part of the Fundraising, Brand and Communications Directorate, you'll develop a strategic roadmap for prospect research, oversee due diligence to help protect the charity's reputation, and work closely with colleagues across fundraising and data to maximise the potential of our Microsoft 365 CRM. Your expertise will help drive sustainable income growth while ensuring our data, processes, and practices meet the highest standards of quality, compliance, and data protection.

About You 

You'll be an experienced and strategic prospect research professional with a strong understanding of how insight, data, and relationship-building can support successful fundraising. You'll combine excellent research skills with a proactive approach, using your expertise to identify opportunities, provide valuable intelligence, and help shape fundraising decisions.

To be successful in this role, you'll bring:

·Significant experience of undertaking prospect research and due diligence within a charity, fundraising, or commercial environment, with the ability to identify and assess new opportunities.

·Strong research and analytical skills, with experience using a range of research tools, databases, and CRM systems to produce accurate, insightful reports and recommendations.

·The ability to develop and implement effective strategies, systems, and processes that improve ways of working and support organisational goals.

·Experience building strong relationships and collaborating with colleagues and stakeholders at all levels, including briefing and influencing senior leaders.

·Excellent communication skills, with the ability to present complex information clearly, produce high-quality written reports, and tailor messages for different audiences.

·A thorough understanding of data protection principles, fundraising compliance, and ethical approaches to prospect research and donor engagement.

·Strong organisational and time management skills, with the ability to manage competing priorities, work independently, and deliver high-quality work to deadlines.

·A proactive and opportunity-focused approach, with the ability to spot potential, contribute positively to a team environment, and demonstrate St John Ambulance's HEART values.

You will also have strong IT skills, including experience using Microsoft Office applications and CRM databases. A good standard of education, including GCSEs (or equivalent) in English and Maths (Grade 4/C or above), is required.

About the Role 

·Lead the development and delivery of St John Ambulance's prospect research strategy, creating a roadmap that supports fundraising priorities across philanthropy, corporate partnerships, trusts, and foundations.

·Manage the prospect research function, identifying and qualifying high-value funding opportunities while providing strategic insight to help maximise fundraising income.

·Conduct high-quality prospect research, network mapping, and due diligence, ensuring all recommendations align with the charity's ethical fundraising policy and protect its reputation.

·Build and manage fundraising pipelines by identifying new prospects, tracking opportunities, and working closely with fundraising colleagues to move prospects successfully through the cultivation journey.

·Develop and embed effective processes for prospect referral, research, and data management, ensuring accurate CRM records, GDPR compliance, and the adoption of fundraising best practice.

·Collaborate with colleagues across St John Ambulance and The Order of St John, presenting research findings, sharing expertise, and helping to build prospect research capability across the fundraising team.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Event Healthcare Commercial Development Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Event Healthcare Commercial Development Manager

Salary: £40,443

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 About Us 

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary 

Join St John Ambulance and play a pivotal role in shaping the future of England's leading Event Healthcare provider. As our Event Healthcare Commercial Development Manager, you will drive commercial insight, identify growth opportunities and provide strategic business partnering across our Event Healthcare portfolio. Using data-driven analysis and market intelligence, you will influence key commercial decisions, strengthen our competitive position and help shape long-term strategic and operational plans that enable us to deliver outstanding healthcare services at events across England.

About You 

·You are an experienced strategic leader with a degree-level qualification (or equivalent experience), committed to continuous professional development and delivering excellence through your work.

·You have a proven track record of developing strategy, identifying opportunities for improvement, and translating organisational goals into effective, measurable operational plans.

·You bring experience of working in a competitive and changing environment, with the ability to lead major change programmes, manage risk, and deliver successful outcomes.

·You are skilled at building agile, customer-focused processes and creating high-performing, collaborative teams that deliver exceptional experiences for customers and stakeholders.

·You are an innovative and commercially aware thinker, able to influence at all levels, navigate competing priorities, and build strong relationships with internal and external partners.

·You are an emotionally intelligent and inclusive leader who inspires others through a visible, democratic leadership style, embraces feedback, and creates a culture of learning, trust, and continuous improvement.

About the Role 

·Lead the development and delivery of the Event Healthcare commercial strategy, helping to drive sustainable growth and strengthen St John Ambulance's market position.

·Provide commercial insight, pricing analysis and financial modelling to support strategic decision-making, business planning and long-term sustainability.

·Evaluate event performance, profitability and pipeline opportunities, identifying ways to maximise revenue and commercial success.

·Support the development of high-value bids and tenders, ensuring commercial opportunities are evaluated and positioned for success.

·Collaborate with colleagues across Event Healthcare, Volunteering and Commercial teams to turn data and market intelligence into practical business improvements.

·Stay informed on market trends, healthcare developments and sector opportunities while championing an inclusive, collaborative approach to continuous improvement.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

You will be the main person responsible for our UK phone line and be the first point of contact
for our many supporters. You will be working closely with the rest of the Supporter Care Team to ensure every interaction supporters have with our charity is a positive one and that they understand how integral they are to our mission.

You will communicate with supporters on our progress and ensure we utilise every opportunity for positive engagement. You’ll work with a wide range of people, efficiently gathering and providing information as well responding to whatever queries or situations may arise.

As a Supporter Services Executive, you will be working closely with our external fulfilment partners, ensuring that they deliver the high standard of service that we and our supporters expect. With them, you will provide a seamless, first-class end-to-end donor experience.

You’ll be well-organised, self-motivated and display a high level of accuracy, consistency and attention to detail and be comfortable working with supporters and colleagues across all of our markets and teams.

Supporter Care and Communications

• Work collaboratively across a global Supporter Experience team to ensure supporter enquiries are handled to the highest standard, providing prompt, efficient, accurate responses in line with the charity’s messaging and service level expectations
• Keep up to date with programme activities and news from across the organisation to ensure you can provide informed supporter communications and deal with supporter enquiries confidently, efficiently and consistently
• Handle difficult or distressed supporters in a sensitive and skilled manner, displaying empathy and establishing rapport whilst balancing the needs of Animals Asia
• Use agreed letter templates and produce bespoke responses as required
• Coach and co-ordinate with external colleagues to deliver the Animals Asia magic through their work for us

Gift Processing & fulfilment coordination

• Work closely and coordinate with colleagues in the Gift Processing team to ensure that donations are processed in a timely and efficient manner
• Liaise with external partners to ensure that our gift processing is delivered to the highest and most efficient standards
• Work with internal colleagues and external partners to ensure supporter queries are managed effectively and requests for materials to be mailed are fulfilled promptly
• Generate ad hoc acknowledgements and receipts for all offline payment channels, including annual statements to regular donors
• Process donations, online and offline, across all fundraising products
• Administer the end-to-end recurring gift process
• Ensure donations are processed on time and with accurate coding to track the source of fundraising income
• Assist where required in the review and implementation of new payment channels to ensure smooth and accurate gift processing
• Develop and maintain a good understanding of local payment channels and processes

Administration and financials

• Ensure procedure manuals are updated in line with changes
• Occasionally help to organise postal mailings
• Proactively liaise with supporters to capture missing / incomplete donation and supporter information

Legal and compliance

• Keep abreast of GDPR (UK and EU)
• Ensure full participation in training when provided
• Ensure that all processes are carried out in line with the mandatory regulations relevant to each country that we operate in and in line with training protocols

Database Management

• Help to maintain donor records & data integrity
• Accurately enter new data and amend existing data on the fundraising database following contact from supporters, and in line with Animals Asia’s policies and procedures
• Ensure supporter interactions are recorded accurately and consistently
• Ensure recurring gifts records are clear and neat on the fundraising database

Fundraising Support and Supporter Journey

• Assist with the delivery of fundraising materials to supporters
• Assist in acquiring and managing UK Gift Aid declaration from the donors to maximise income from Gift Aid
• Train & supervise volunteers as required

Miscellaneous

• Promote and advocate AAF to the general public
• Actively participate in team meetings
• Always keep the supporters and interests of Animals Asia at heart when dealing with supporters so as to develop and maintain positive long-lasting relationships

Person Specification
 

Qualifications, knowledge & skills required:

• Excellent written and oral communication skills, with extensive experience communicating with a broad range of people
• Demonstrable experience in a customer service role responding to a high level of enquiries via telephone and email with excellent interpersonal skills and telephone manner
• Experience of working on a customer relationship database (experience with Blackbaud CRM - a NFP database - is highly valuable, but not essential)
• Ability to understand and streamline processes and procedures
• Proven high level organisational and time management skills, including ability to manage workflows and balance competing priorities
• Understanding of working in a fundraising environment
• Accuracy and excellent attention to detail
• Demonstrable ability to respond effectively to challenges, to work effectively in a small, diverse and busy cross-functional team environment with minimal supervision
• Highly organised, able to prioritise varied workloads and meet deadlines
• Understanding of Data Protection (GDPR in UK & EU)
• Understanding of animal welfare issues and conservation is desirable but not essential 

Personal attributes required:

• Innovative, flexible and resilient
• Always acts professionally, with integrity and discretion
• Excellent attention to detail
• Well presented, articulate and polite
• Genuine enjoyment of meeting and interacting with people and building relationships
• Strong people skills with a high level of organisational awareness and ability to liaise with a broad and diverse range of stakeholders
• Commitment to professionalism, discretion and confidentiality
• Solution-focused with a creative approach to issues and a “can do” attitude
• Be able to take on accountability and to take the lead while being a strong team player
• Ability to display initiative, common sense and diplomacy
• Thoughtful and considerate
• Passionate about animals and animal welfare

Circumstances (essential):

• Able to work efficiently and effectively from home without disruption
• Able to connect to sustained, high quality internet connection from home
• Able to be work occasional extended hours and weekends as required
• Able to accommodate global meetings in the early morning or late evening (flexible working hours)

Conditions and Benefits 

Place of work : Home based – anywhere in the United Kingdom.

Working hours : Full time – standard hours are 37.5 hours per week.

You will be required to work such additional hours as are necessary to fulfill your role which may include evenings and weekends. You will be expected to manage your hours, responsibilities and workload accordingly.

Reports to : Global Head of Supporter Care.

Manages : n/a.

Budget responsibility : n/a.

Probation : The appointment will be subject to the satisfactory completion of a 3 month probationary period.

Annual leave : Annual paid vacation entitlement of 32 in each holiday year, this entitlement includes the eight bank and public holidays.

Other benefits : Training will be provided as required.  Flexible working conditions.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by 11:59pm on Sunday 13th September 2026 at the latest.

Using AI During Interviews
 Animals Asia is committed to ensuring a fair and authentic interview process. The use of artificial intelligence (AI) tools, including but not limited to real-time transcription, automated response generation or assistance in formulating interview answers, is strictly prohibited during any stage of the interview process.We will take a candidate's agreement to participate in an interview with us as confirmation that they will not use AI tools in any form during the conversation. If it is discovered or reasonably suspected that AI has been used, the interview will be terminated immediately, and the candidate will no longer be considered for the role.We appreciate your understanding and adherence to this policy, which is in place to maintain the integrity, professionalism and reliability of our recruitment procedures.

Citizens UK 

Location Hybrid · UK Hybrid · Home-based with some travel around the South East region and to London for team meetings.

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.

About The Role
What does great internal communication feel like? For us, it helps people understand where we’re going, why it matters and how they can play their part.
As our Internal Communications and Engagement Officer, you’ll help bring Alzheimer’s Society’s strategy, priorities and impact to life for our employees and volunteers. You’ll create clear, engaging and accessible communications across a range of channels, helping people feel informed, involved and able to have their say.
Can you spot the story behind an important update and turn it into something people can understand and connect with?
You’ll be part of our Internal Communications and Engagement team, helping to deliver communications, campaigns, events and engagement activity across the organisation. It’s a varied role for someone who enjoys creating content, working with people and finding better ways to connect colleagues with our purpose.
How do you make sure people feel included when you communicate? You’ll help us create communications that are accessible, relevant and responsive to different audiences, making sure people have the information they need and opportunities to have their say.
What you'll do
You’ll help plan and deliver internal communications that support our priorities and keep employees and volunteers informed and engaged.
You will:

- Create, edit and publish content across our intranet, newsletters, online briefings and Viva Engage.
- Support communication plans, campaigns, events and conferences.
- Find and tell stories that celebrate our people, show our impact and bring our priorities to life.
- Work with colleagues and subject matter experts to create clear, accessible and audience-focused communications.
- Build positive relationships with stakeholders and provide practical communication support.
- Use feedback and insight to understand what’s working and improve future communications.
- Contribute to team planning, shared priorities and better ways of working.

About you
You’ll be a clear and thoughtful communicator who enjoys working with people, can manage competing priorities and knows when to ask for support.
Are you someone who enjoys bringing people together around a shared goal? Do you value listening to different perspectives, learning from others and sharing your own ideas?
You will bring:

- The ability to build positive relationships with colleagues and stakeholders across the organisation.
- A willingness to share knowledge and good practice, while being open to learning, feedback and new approaches.
- The ability to manage competing priorities, contribute to team planning and meet agreed deadlines.
- Confidence using digital communication tools and content management systems, such as SharePoint, newsletter tools and Viva Engage, or the ability to learn new systems.
- The ability to create clear, engaging and accessible content for different audiences.
- An understanding of the power of storytelling and how to identify stories that help colleagues understand our purpose and the difference we make.
- A commitment to inclusion and respect for the experiences and perspectives of employees, volunteers and people affected by dementia.

You don’t need to meet every requirement to apply. If you have relevant skills, experience or transferable strengths and can see yourself contributing to this role, we’d really like to hear from you.
We welcome people from different backgrounds, experiences and career journeys. We’re committed to creating a workplace where everyone feels included, valued and able to contribute.
We want our recruitment process to be accessible to everyone. If you need any adjustments to apply or take part in the recruitment process, please let us know.
Interviews are provisionally scheduled to take place on the week commencing the 5th October via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team. 

About the role

This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time

• Build and manage an individual giving programme.

• Support and build upon the community fundraising activity

• Develop persuasive campaigns, cases for support and donor communications.

• Maintain the CRM and utlise it to its full potential

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.

About The Role
Dementia affects every community, and meaningful change happens when people feel connected to a cause and empowered to support it.
At Alzheimer’s Society, fundraising plays a vital role in making our work possible. From local community events to corporate partnerships and individual giving, every relationship helps us continue supporting people affected by dementia.
As Regional Fundraiser for Norfolk & Suffolk, you will help build and strengthen those relationships. You will work across your local area to engage supporters, develop new opportunities and ensure people feel confident and valued in the difference they are making.
You will be part of a collaborative fundraising team, working closely with colleagues across the region. The role combines relationship building, planning and delivery, with a strong focus on community presence and long-term engagement.
What you’ll do
You will help grow sustainable fundraising across Norfolk & Suffolk by building strong, trusted relationships and supporting people to get involved in ways that work for them.
Your work will include both proactive relationship building and ongoing stewardship. Some days will focus on meeting supporters and exploring new opportunities, while others will involve planning, coordination and reviewing progress with colleagues.
You will also play a visible role in your local area, representing Alzheimer’s Society at community events and helping people understand the impact of their support.
You can expect to:

- Develop and deliver fundraising activity across Norfolk & Suffolk, working towards agreed income and engagement goals with support and guidance
- Build and maintain relationships with corporate partners, community groups and individual supporters, ensuring they feel valued and connected to impact
- Identify and develop new fundraising opportunities through networking, conversation and community engagement
- Create accessible and engaging ways for people to get involved in fundraising, adapting your approach to different audiences
- Work closely with colleagues and volunteers across teams to deliver joined up activity and shared goals
- Monitor activity and income performance, using insight to support planning and decision making
- Represent Alzheimer’s Society at events and in community settings, including occasional evenings and weekends

This role involves travel across Norfolk & Suffolk and occasionally wider areas in the region. Some evening and weekend work will be required, usually linked to events and community activity, and this will be planned in advance wherever possible.
About you
You are someone who builds trust easily, enjoys working with people and is motivated by making a difference in your local community.

- Experience of building positive relationships with people, groups or organisations over time
- Confidence working with basic financial information such as targets or income, with support where needed
- Ability to spot opportunities and help develop them into practical and achievable plans
- Understanding of or experience working with volunteers, or appreciation of their role
- A collaborative approach, working well with colleagues and contributing to shared goals
- Clear and respectful communication, with the ability to adapt your approach to different people and situations

You will also bring a willingness to learn, a thoughtful approach to relationship building and an interest in helping people feel connected to a cause that matters to them.
Interviews are provisionally scheduled to take place on the week commencing the 28th September via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ