Jobs in Vauxhall, newport

Fearless Youth Coordinator - Cardiff

As a Fearless Youth Coordinator, you will help young people to understand different crime topics and break down the barriers to reporting crime. This will be done through the delivery of workshops in schools and other youth settings. The Fearless Youth Coordinator will also build partnerships locally with other organisations, to provide a coordinated response to youth crime and exploitation across Cardiff.

Reports to: Regional Manager

Location: Cardiff with travel

Contract: Fixed term until 31st March 2027

Salary: £28,186 per annum

Hours: 37.5.hours – full time, fixed term contract

DBS required: Yes

Closing date: Wednesday 24th June 2026

Maternity care in England causes harm. We are working to change that, and we need facilitators who are ready to hold that conversation with honesty, courage and care. White Ribbon Alliance UK is building a pool of freelance facilitators to co-deliver Free From Harm, our programme on obstetric violence, birth trauma and rights-based practice.

About White Ribbon Alliance UK

White Ribbon Alliance UK advances sexual and reproductive health and rights by centring wellbeing, human rights and equity. Our primary focus is on improving experiences and outcomes in maternity and perinatal care. We work with maternity professionals, pregnant and birthing people, and communities to strengthen rights, safety, equity and accountability across the system.

About Free From Harm

Free From Harm is our training programme on obstetric violence, birth trauma, informed consent, respectful maternity care and rights-based practice. It supports maternity professionals and related practitioners to recognise harm in perinatal care, understand how discrimination and power shape people's experiences, and strengthen safer, more respectful and more accountable practice.

The opportunity

As Free From Harm grows, we are building a pool of trusted freelance facilitators to co-deliver the programme to participant groups across England.

This is a self-employed contractor opportunity, offered on an assignment-by-assignment basis from August 2026. The day rate is £250. In addition, facilitators may earn affiliate commission of 20% of the relevant booking value where a booking is directly attributable to them through an agreed referral or sales route. This gives facilitators with existing networks in maternity, midwifery, NHS, public health or related sectors the opportunity to increase their earnings beyond the day rate. Any commission arrangement will be confirmed in writing.

Joining the pool does not guarantee minimum work or continuing engagement. Each assignment will be agreed in advance, including dates, location, preparation expectations and fees.

Who we are looking for

We are looking for facilitators who can hold complex, emotionally honest and sometimes challenging conversations with care, clarity and courage.

You may have come to this work through facilitation, maternity advocacy, midwifery, doula work, clinical education, community organising, activism, public health, reproductive rights, lived experience or another route entirely.

We are especially interested in people who bring:

• Knowledge of obstetric violence, birth trauma, informed consent and respectful maternity care
• Understanding of trauma-informed practice and psychological safety in group settings
• A genuine anti-racist, anti-discrimination and intersectional approach
• Experience facilitating groups where difficult, activating or sensitive material arises
• Confidence naming harm, power, coercion and structural causes clearly and directly
• Co-facilitation experience, including joint planning, delivery and debrief

You do not need to have followed a traditional professional route. We value lived experience, community knowledge, advocacy and activism alongside formal training and professional experience.

Our values

WRA UK is an unapologetically feminist, anti-racist and inclusive organisation. Equity, dignity and justice are not aspirations for us. They are the foundation of everything we do.

We strongly welcome applications from people who are Black, Asian and otherwise racially minoritised, disabled, LGBTQ+, or from communities underrepresented in sexual and reproductive health and the charity sector.

Key details

• Engagement type: Self-employed contractor, day-rate basis
• Day rate: £250 per day, plus 20% affiliate commission on eligible bookings
• Location: Home-based preparation, with online and in-person delivery across England as agreed
• Start date: Rolling from August 2026
• Eligibility: Applicants must have the right to work in the UK and be resident in the UK throughout any engagement
• Deadline: 5pm BST on 30 June 2026

How to apply

Free From Harm Facilitator Application

Please include:

1. Your CV or consultant profile, maximum 2 pages. You are welcome to include links to examples of your work, such as a website, recorded sessions or talks, blogs, podcasts, learning resources, public writing or relevant campaign work.

2. A 3-minute video explaining what makes you well-placed to facilitate Free From Harm, or a 1–2 page written document if you would prefer not to record a video.

We are looking for concrete examples from your real work, not general statements of values or commitment. We are especially interested in your experience of facilitating trauma or harm-related material, co-facilitation, and how an anti-racist and intersectional lens shows up in your practice.

Shortlisted applicants will be invited to a conversation with WRA UK. We will ask shortlisted applicants to discuss a real facilitation example, respond to a scenario and provide references or examples of previous work.

Job title: Immediate Support Coordinator - West Wales

Reports to: Immediate Support and Debrief Manager

Salary:

• Salary of £27,427 per annum, pro-rata for part time hours
• Actual salary for 30 hours is £21,941

Location: Remote work with travel in the region

Hours: Part-Time, 30 hours per week, over 4 days, Monday, Wednesday and Friday. Flexible on whether remaining day is a Tuesday or Thursday.

Post No: 2WISCPT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

Our values and commitment:

Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non‑negotiable.

We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose.

Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve.

If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you.

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 26th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

This role sits within Mind's information content team. Our purpose is to empower people to make informed choices, to understand their rights, and to live with and recover from mental health problems. We do this by creating high-quality, person-centred information. We produce and maintain all the mental health information on Mind's website, and in print.

Key duties and responsibilities

The post holder will:

As editorial officer you'll help us deliver information content that people need, in a way they can find and use. And you'll play a key role in keeping our publishing current, accurate and informed by lived experience.

To achieve this you'll perform tasks including:

-Briefing and collaborating with information officers, subject experts, lawyers and freelancers

-Collecting, analysing and summarising user feedback from people with mental health problems

-Content design and SEO optimisation work

-Copyediting and proofreading to a very high standard

-Publishing in our CMS

You'll hold responsibility for delivering assigned projects, making sure to meet deadlines and quality standards. You'll have mentorship and guidance from our senior editors and editorial manager. And you'll be contributing to a service that makes a difference for millions of people each year.

This role requires a Disclosure and Barring Service (DBS) check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application. We will shortlist candidates based on how closely they match the essential criteria in the person specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.

The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.

We'd like to hear from you if you have…

-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.

-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.

-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.

-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.

-Ability to interpret and analyse data and use insight to improve performance.

-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.

-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.

The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.

This is a part-time role, working 14hrs per week.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.

We'd like to hear from you if you have…

-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.

-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.

-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.

-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.

-Ability to interpret and analyse data and use insight to improve performance.

-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.

-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting three Legacy & In Memory Officers to join Mind's Legacy & In Memory team. Our team recruits and builds meaningful relationships with supporters who choose to leave a gift in their Will to Mind or donate in memory of a loved one. We create thoughtful, insight-led campaigns and stewardship that grow long-term support, deliver excellent supporter experiences and help secure sustainable income for Mind. The Legacy & In Memory team is part of a wider Mass Engagement team. In this financial year, Mass Engagement is responsible for raising more than £23 million so that Mind can fight for timely access to great quality mental health care for all.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

The Legacy & In Memory Officer will help plan, deliver and evaluate fundraising campaigns and supporter journeys from end to end. You will lead on delegated campaigns and projects to build engagement with supporters and drive long term support to Mind. You'll use data and insight and work with colleagues and external stakeholders to optimise activity and deliver an excellent supporter experience for our legacy supporters and in memory donors.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

Please note: Due to a high number of applicants we will be closing this job application a week early on the 19th June

------------------------------------------------------

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Team: CreativeReports to: Senior Multimedia ProducerContract: PermanentHours: 35 per weekLocation: Hybrid - average 2 days per week in Stratford or Cardiff office (or home-based)Salary: £35,702 (London), £34,031 (Cardiff or home-based)

We're looking for a talented and motivated Multimedia Producer to join Mind's in-house Creative team. This is an exciting opportunity to help bring our brand to life through powerful, video, photo and audio content that supports our mission to ensure everyone with a mental health problem gets support and respect.

As part of a growing team, you'll produce high-quality multimedia content across a wide range of formats - from filmed stories and campaign assets to social videos, interviews, animations, and audio pieces. You'll collaborate with colleagues across Mind, transforming briefs into engaging, accessible content that resonates with audiences and strengthens our brand.

This role is perfect for someone with strong videography, photography and editing skills, a passion for storytelling, and the ability to work on multiple briefs in a fast-moving environment.

Key duties and responsibilities

What you'll be doing

-Filming and editing high-quality video content for campaigns, social media, events, and web.

-Producing multimedia content from concept through to final delivery - including storyboarding, scripting support, filming & post-production.

-Managing multiple briefs at once, balancing new creative work with BAU production needs.

-Ensuring all content is technically correct, accessible, and optimised for specific platforms and formats.

-Collaborating with colleagues in Creative, Brand, Marketing and Digital to develop impactful concepts.

-Organising and maintaining our digital asset library, including raw footage, final edits and consent forms.

-Occasionally liaising with or commissioning freelancers and production partners.

-Staying up to date with video trends, accessibility practices, equipment, and production techniques.

-Ensuring our work includes people with mental health problems from diverse backgrounds and supports Mind's commitment to becoming a truly anti-racist organisation.

About you

You'll bring:

-Experience filming and editing video content for different audiences, channels and formats.

-Experience in shooting photography and post-production of images.

-Technical confidence in videography, lighting, sound and editing workflows.

-Strong skills in Adobe Premiere Pro.

-Creative flair and the ability to work within brand guidelines and tone of voice.

-Great organisational skills and the ability to manage competing deadlines.

-Excellent communication and stakeholder management skills.

-A proactive, solutions-focused approach and ability to work independently and as part of a team.

-An understanding of inclusive, accessible and ethical content production.

-A willingness to travel and work unsociable hours occasionally when the project requires.

It's a bonus if you have:

-Skills in motion graphics, animation, or colour grading.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

This role requires a Disclosure and Barring Service (DBS) check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

How to apply

Please submit:

-Your CV

-A showreel or 2 video projects you think highlight your videography and editing skills. There will be a field in the application questions to share a link(s)

-Answers to the 5 application questions below [with links to video if desired/relevant](Max 200 words per answer - these can be bullet points)

-Please share a recent video project you're proud of.

What was the brief, what was your role, and what impact did the work have?

-Talk us through your typical process when you receive a new video brief.

How do you get from brief ? planning ? production ? final export?

-Tell us about a time you worked with people with lived experience or produced content on a sensitive subject.

What steps did you take to ensure the process was safe, respectful, ethical and supportive for everyone involved?

-Tell us about a time you worked as part of a creative team on a project.

What was your role, how did you support others, and how did you handle any challenges or feedback?

-Are there any additional skills you have that you think would be great for the role and you'd like to share with us.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're looking for a Community Fundraising Officer to join Mind's community fundraising team. This is as a maternity cover on a Fixed Term Contract of one year.

The team is focused on recruiting and delivering brilliant stewardship to supporters who choose to fundraise in their own way for Mind, whether this is at home, their place of work or at school, colleague or university. This year the team aims to raise over £5m and support over 10,000 people and organisations who have chosen to give their time and enthusiasm in order to organise their own fundraising activity for Mind.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

Day to day, the Community Fundraising Officer manages supporter journeys from end-to-end. You'll make sure that those who are doing their own fundraising for Mind get the support they need ahead of their fundraising activity, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Community Fundraising Officer to support other areas of the programme delivery, such as using data and insights to optimise and further develop our automated supporter journeys.

We'd like to hear from you if you have:

-Experience of supporting volunteers to undertake a fundraising activity and exceed their targets.

-The ability to interpret and analyse performance data to optimise supporter journeys and maximise income.

-Excellent interpersonal skills for building strong relationships both internally and with supporters externally.

-Ability to work collaboratively across teams and functions, fostering a positive and productive working environment.

-Experience of using appropriate IT suite level of programmes associated with the role including databases and digital platforms.

-Experience of working independently to resolve routine tasks, manage own priorities and meet deadlines.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We are recruiting for a Senior Supporter Care Officer to join our team at Mind.

Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.

You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.

Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.

- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.

- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)

-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.

-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences

- Act as first line of support for the team on a day to day basis to resolve real time queries

-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Mind Cymru is the national team in Wales working in partnership with the Local Mind and Mind Retail Network (The Federation). The Team is small yet impactful, leading Minds work in Wales, specifically our devolved Policy and Campaigns, Marketing, Communications and Media and our commitment to Federation Sustainability Strategy. Mind in Wales supports over 36000 people living across communities in Wales every year and we have big ambitions to reach more people through our commitment to providing open access to quality mental health support and care.

Key duties and responsibilities

The post holder will:

Role profiles at this job responsibility level are either roles that require highly skilled subject matter experts or roles that lead a team (of at least three direct or indirect reports) with cross-functional impact within and/or outside the organisation. All roles at this level make tactical decisions, create operational plans for the short or medium term and make recommendations to their seniors about potential strategic decisions in response to, for example, emerging trends or legislative changes or other risks and opportunities. These roles work to defined and measurable performance objectives and have freedom to determine how they are achieved by agreement with their manager. Roles at this job responsibility level generally work independently with minimal supervision

This role requires a Disclosure and Barring Service (DBS) check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Part-Time Finance & Data Administrator (Maternity Cover)

Fully Remote | ? 12 Hours per Week | £13.74 per Hour | Immediate Start | Until September 2026

I am excited to be working with a fantastic UK charity in search of a Finance & Data Administrator to provide cover on a part-time, fully remote basis.

This role is ideal for an organised administrator with excellent attention to detail, strong Excel skills, and confidence working with financial and data records.

Key Responsibilities

• Processing invoices, expenses and financial records

• Maintaining accurate finance and CRM/database information

• Reconciling transactions and supporting month-end reporting

• Producing reports and spreadsheets

• Managing electronic records and supporting meeting administration

What We're Looking For

• Previous administration experience

• Excellent attention to detail

• Strong Excel and numerical skills

• Ability to work independently and meet deadlines

• Strong communication and organisational skills

Desirable

• Bookkeeping experience

• Knowledge of Xero or similar accounting software

• CRM/database experience

• Microsoft 365 proficiency

The Offer
? Immediate start
? Fully remote
? Flexible hours
? 12 hours per week
? £13.74 per hour
? Contract until September 2026

If you are immediately available with the above skills and experience, please apply today, I would love to have a conversation with you!

HR Systems Assistant

We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team.

This is a full-time, home-based role, with occasional travel to Preston for meetings and training.

Position: 6759 HR MIS Assistant

Location: Remote

Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)

Contract: Permanent

Salary: £26,972.88 per annum

Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is a varied and hands-on role where you’ll support the day-to-day operation of the HR systems across the organisation.

You’ll work across several systems, with key platforms including:

• IRIS Cascade (HR system)
• Hireserve (recruitment system)
• Fresh Service (ticketing platform)

Your responsibilities will include:

• Supporting employee data and processes within Cascade
• Assisting with recruitment workflows in Hireserve
• Managing and resolving system queries through the ticketing system
• Maintaining data accuracy and supporting data quality improvements
• Producing reports and responding to data requests
• Supporting testing and implementation of system updates

You’ll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.

About You

You’re someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly.

You’re comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You’ll be naturally curious, proactive in solving problems, and keen to improve how things work.

Ideally, you’ll bring:

• Experience working with HR systems (IRIS Cascade is highly desirable)
• Strong data handling and reporting skills, with a focus on accuracy
• Attention to detail and a methodical approach
• Confidence using Excel and Microsoft Office
• Strong analytical and problem-solving ability
• Clear and effective communication skills, both written and verbal
• An understanding of HR processes (desirable)

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Job Title: Policy and Research Officer

Hours: Part time - 27 hours, working pattern to be agreed.

Contract: Fixed-Term contract until 31st March 2027 (This may be extended subject to funding)

Salary: £21,600 per annum (£28,000 FTE)

Location: Home-based in Wales

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The role

As part of the Wales team develop, deliver, and drive forward Coram PACEY Cymru’s policy, research goals and campaigning activities in Wales, supporting the Head of Contracts and Projects to effectively represent members’ concerns and the importance of early years and childcare for children’s future life chances. As part of this you will provide expertise and research support on key policy areas; supporting Coram PACEY to work with decision makers and campaigners in Wales to drive meaningful change for our members and all home-based childcare professionals.

You will play a vital part in helping Coram PACEY deliver our key mission- To reverse the decline in registered childminders. We welcome applications for this role through English or Welsh.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 29th June 2026 at 23:59

Interview Date: 14th to 15th July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Teitl Swydd - Swyddog Polisi ac Ymchwil

Oriau - Rhan amser 27 awr, patrwm gwaith i'w gytuno.

Contract cyfnod penodol (tan 31 Mawrth 2027, gellir ymestyn hyn yn amodol ar gyllid.)

Cyflog - £21,600 (£28,000 cyfwerth ag amser llawn)

Lleoliad - Gweithio gartref yng Nghymru

Ynglŷn â Coram

Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.

Ynglŷn â Coram PACEY

Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.

Y rôl:

Fel rhan o'r tîm yng Nghymru, cyfrannu at ddatblygu, cyflawni a hyrwyddo amcanion polisi a gweithgareddau ymgyrchu Coram PACEY Cymru yng Nghymru, gan gefnogi'r Pennaeth Contractau a Phrosiectau i gynrychioli pryderon aelodau a phwysigrwydd y blynyddoedd cynnar a gofal plant ar gyfer cyfleoedd bywyd plant yn y dyfodol yn effeithiol. Fel rhan o hyn, byddwch yn cynnig arbenigedd a chymorth ymchwil mewn meysydd polisi allweddol, gan gefnogi Coram PACEY i weithio gyda llunwyr penderfyniadau ac ymgyrchwyr yng Nghymru i sbarduno newid ystyrlon er budd ein haelodau a phob gweithiwr gofal plant yn y cartref proffesiynol.

Byddwch yn chwarae rhan hanfodol wrth helpu Coram PACEY i gyflawni ein prif genhadaeth – gwrthdroi'r dirywiad yn nifer y gwarchodwyr plant cofrestredig.Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.

I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.

Dyddiad Cau: 11 Mehefin 2026

Dyddiad Cyfweld: 14-15 Gorffennaf 2026

Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.

Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.

Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.

Rhif Elusen Gofrestredig. 312278.