Jobs in Vauxhall, newport
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Through our One World in Schools (OWIS) programme, we use powerful short films and discussion-based teaching resources to help young people question harmful narratives, build empathy, and take civic action.
Operating across Europe, OWIS is now expanding into the UK, building on its strong international reputation in human rights education.
PIN seeks a dynamic, mission-driven consultant to lead the implementation of the OWIS UK Growth Strategy — a four-month, grassroots plan to grow visibility, school engagement, and strategic partnerships across the UK.
The consultant will translate the strategy into action, working closely with the PIN UK team to test, learn, and build the foundations for long-term programme growth.
Key Responsibilities
Build Relationships with Schools and Teachers
• Gather qualitative insights from teachers about challenges and needs in addressing OWIS topics to ensure the OWIS content and approach (the OWIS “product”) is relevant and appropriate.
• Recruit and support 5-8 pilot schools to trial OWIS content and provide feedback.
• Engage teachers as champions and contributors to testimonials or case studies.
Build Product and Partnerships
• Establish strategic relationships with NGOs, academic partners and local authorities.
• Coordinate development of a simple UK-facing digital platform or landing page for content access.
• Curate and develop content, collaborating with aligned organisations to explore joint licensing or resource-sharing.
Build awareness and a model for cost-recovery
• Produce content for 2-3 online posts a month aligned with OWIS messaging.
• Work with PIN UK to pilot the 'Friends of One World' public donation initiative.
• Map and engage potential high-net-worth individuals and potential patrons.
• Demonstrate clear linkage between funding and measurable classroom impact.
• Provide recommendations for sustaining and scaling the UK programme post-consultancy.
Monitoring, Evaluation and Learning
• Maintain a simple monitoring framework tracking outreach, engagement, and partnerships.
• Produce monthly progress updates and a final 4-month summary report outlining results, challenges, and next steps.
Expected Deliverables
• Minimum of 5 pilot schools actively engaged.
• 3–5 new strategic partnerships established or formalised.
• UK-facing landing page or MVP platform launched with curated content.
• Content for visibility building (thought-leadership pieces, testimonials)
• Impact summary (qualitative and quantitative) at the end of 4 months.
Requirements
• Experience working in or alongside the UK education system, ideally with teachers, schools, or education-focused NGOs.
• Proven experience in programme or outreach implementation — ideally in education, youth engagement, or communications.
• Strong stakeholder engagement and relationship-building skills.
• Excellent written and verbal communication abilities
• Self-starter mindset with the ability to work independently and manage multiple workstreams.
• Demonstrated commitment to human rights, inclusion, and civic education.
• Right to work in the UK as per UK goverment regulations
Desirable
• Experience in fundraising, partnership development, or donor engagement.
• Understanding of UK PSHE, Citizenship, or Media Literacy curricula.
• Knowledge of content curation, digital platforms, or educational resource design.
• Familiarity with digital tools (e.g. Squarespace, Canva, Google Workspace, Mailchimp).
Desirable
• 34,000 – 37,000 GBP Full Time Equivalent (contract will be 50% FTE)
• 25 days of holiday annually plus 3 study leave days (50% pro-rata);
• Open and informal organizational culture, interesting and creative work
• Flexible working hours
• Access to PIN’s Learning Hub, - e-learning and internal webinars support continuous growth and personal improvement;
- Travel costs and expenses covered
PIN UK is part of PIN, a global non-profit working in more than 40 countries to promote human rights, humanitarian aid and social inclusion
Role overview
World Physiotherapy is looking for a creative and detail-oriented communications officer with a background in graphic design to support our communications team in producing high-quality visual content. This role is ideal for someone early in their design career who is passionate about visual storytelling, global health, and nonprofit work. You’ll help bring our brand to life across digital platforms, print materials, and video content.
Key responsibilities
- Design graphics and layouts for digital platforms (social media, website, email campaigns)
- Create print-ready materials including reports, brochures, and event collateral
- Edit and produce long-form and short-form videos for web and social media
- Assist with scheduling social media content across platforms (eg, Facebook, Instagram, LinkedIn, X/Twitter)
- Assist with keeping World Physiotherapy websites updated
- Assist with monitoring performance of published content and suggest improvements based on analytics
- Ensure all visual content aligns with brand guidelines and accessibility standards
- Collaborate with the communications team to support campaigns and initiatives
- Manage and organise design assets and templates for internal use
Qualifications and experience
- Degree or diploma in graphic design, visual communications, or related field
- Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro and After Effects)
- Experience creating content for digital and print formats
- Good video editing skills and understanding of motion graphics
- Familiarity with SEO principles and content management systems (eg, WordPress)
- Strong attention to detail and ability to meet deadlines
- Experience working with or for NGOs, nonprofits, or in the healthcare sector is a plus
Skills and attributes
- Creative thinker with a strong visual eye
- Ability to take direction and work collaboratively
- Interest in global health, physiotherapy, or nonprofit communications
- Willingness to learn and grow within a supportive team environment
- Sensitivity to cultural diversity and inclusive design principles
About World Physiotherapy
World Physiotherapy is the global voice for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 129 member organisations. As a nonprofit organisation, we advocate for high standards in physiotherapy practice, education, and research, and promote the profession’s role in improving health and wellbeing globally.
Application instructions
Interested candidates should submit their CV and a cover letter detailing their suitability for the role.Applications must be received by 17:00 GMT on 7 January 2026
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.
In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.
What you’ll lead on
Strategic Finance & Planning
- Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
- Oversee annual budgets, forecasts and business planning.
- Provide clear, insightful financial information to support Board and Executive decision-making.
Financial Management & Reporting
- Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
- Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
- Ensure robust financial controls, policies and procedures across the organisation.
Operational Performance & Growth
- Partner with operational teams to improve performance, efficiency and financial sustainability.
- Provide financial modelling and support for bids, business cases and new service development.
- Contribute to revenue growth, including development of commercial opportunities and private income streams.
Governance, Risk & Compliance
- Act as Company Secretary, ensuring statutory and regulatory compliance.
- Strengthen organisational governance and risk management, including maintenance of risk registers.
- Ensure compliance with data protection, information governance and financial regulations.
Corporate Services Leadership
- Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
- Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
- Oversee facilities management and represent WECHI as a Director for Hide Market Management.
For a full description of duties, person specification, and benefits, please see the attached JD.
This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £37,000 (FTE)
Days: Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available
Benefits: 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme
Contract type: Fixed, until 31 March 2027
Location: Remote, from home (within Great Britain), with occasional travel
Direct reports: None, but responsible for liaison with project partners
We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people. This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.
You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities
Project and local engagement coordination
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Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
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Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
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Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
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Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
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Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
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Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
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Maintain and uphold our partner agreements and MoU with RNIB.
Research, evaluation and reporting
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Work as part of the project team to engage railway partners and jointly deliver effective research, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
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Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, and involving the disabled community and railway staff members;
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Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
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Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
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Maintain strong relations with Motability, as part of the project team.
Legacy building, communications and influencing
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Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
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Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
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Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
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Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.
General team working
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Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.
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Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
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Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.
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As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office and the internet.
Other information
This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)
About Neuroendocrine Cancer UK
Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.
- To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
- To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
- To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.
This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.
Key Responsibilities
- Assess and respond to information and support needs.
- Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
- Provide empathetic and informed telephone support.
- Advocate for patients and families, ensuring access to appropriate information and support services.
- Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
- Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
- Co-produce accessible, high-quality information resources.
- Maintain accurate and timely records in line with service protocols and NMC standards.
- Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
- Demonstrate professionalism and integrity in all aspects of work.
- Engage in ongoing professional development, including clinical supervision, appraisals, and training.
- Contribute to internal training and external consultancy teaching events.
- Foster effective communication across NCUK staff, clients, partners, and stakeholders.
- Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
- Represent NCUK in internal and external working groups, contributing to plans and reports.
- Support engagement with national and local research projects, as appropriate.
- Adhere to internal policies and contribute to service reviews and improvement initiatives.
- Lead specific projects as assigned by the Service Lead or CEO.
- Provide data and insights for strategic planning, service evaluation, and framework development.
- Participate in and support clinical audits, implementing improvements where needed.
- Ensure service alignment with external policies, guidelines, and strategic targets.
- Comply with all relevant legislation, policies, and best practice guidelines.
- Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.
Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.
Requirements
- Must have a current NMC registration with no restrictions on their practice or caution order attachment.
- Min 5-year post reg. experience, within a clinically relevant field: including caseload management
- Be able to provide at least two professional references from your last place of work as a nurse or midwife.
- Please note that a Disclosure and Barring Service (DBS) check will be required.
- Demonstrate a willingness to attend all mandatory training relevant to their role
- Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
- Minimum 1 day/week helpline +/- cover as needed.
- Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.
Administrative Skills
- Proficient in Microsoft 365 Office applications
- Proficient in accurately entering complex data into secure electronic systems.
- Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.
Professional Experience & Knowledge
- Demonstrable knowledge and experience within relevant clinical speciality.
- Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
- Skilled in engaging with patients' families and support networks
- Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
- Experience of coordinating and managing patient care: including addressing safeguarding issues
- Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
- Strong verbal and written communication skills
- Experienced in delivering training, teaching, and facilitating group work
- Demonstrate commitment to ongoing professional development
- Effective problem-solving and change management capabilities
- Understanding of resource management, health and safety, clinical risk and quality issues.
- Familiar with audit processes and principles
- Competent in prioritisation, delegation and workload management
- Awareness and management of stress in self and others
Why work with us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
- There is the potential, pending experience and performance, to progress to support service lead.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Role overview
We are seeking a proactive and creative senior marketing and communications officer with excellent writing skills and a strong understanding of digital marketing. This role is suited to an early-career professional with a passion for writing and a strong interest in global health and nonprofit work. The ideal candidate will have a strong grasp of marketing, digital content creation, and social media engagement. You will be responsible for producing high-quality content that supports our mission and engages our international audience.
Key responsibilities
- Write, edit and publish news stories for the World Physiotherapy website and newsletters
- Develop clear, engaging web copy and digital content aligned with our values and strategic priorities
- Write and edit press releases, briefs, statements, and CEO/leadership communications as needed
- Create and schedule social media content across platforms (eg, Facebook, Instagram, LinkedIn, X/Twitter). Monitor comments across platforms
- Assist with marketing key campaigns and initiatives the organisation undertakes, including World Physiotherapy congresses, held every two years
- Assist with keeping World Physiotherapy websites updated
- Assist with the production of the annual report and other publications
- Work with the marketing and communications manager to implement strategies that strengthen global reach and engagement
- Collaborate with internal teams and external contributors to gather accurate and timely information
- Ensure all content is inclusive, accessible, and relevant to a global health audience
- Monitor performance of published content and suggest improvements based on analytics
- Maintain consistency in tone, style, and messaging across all communications
- Editing and proofreading of organisation documents and materials to ensure accuracy and consistency
Qualifications and experience
- Undergraduate degree in marketing, business, communications, or a related field is highly desirable
- Professional qualification from a recognised body such as the Chartered Institute of Marketing (CIM) or the Institute of Data and Marketing (IDM) is advantageous
- Proven experience in marketing, copywriting, or digital content creation
- Excellent writing, editing, and proofreading skills
- Familiarity with SEO principles and content management systems (eg, WordPress)
- Experience managing social media accounts for organisations or brands
- Experience working in or writing for NGOs, nonprofits, or the medical/healthcare sector is highly desirable
Skills and attributes
- Strong attention to detail and commitment to accuracy
- Ability to work independently and manage multiple deadlines
- Collaborative mindset and excellent interpersonal skills
- Sensitivity to cultural diversity and global perspectives
- Interest in physiotherapy, rehabilitation, or global health issues is desirable
About World Physiotherapy
World Physiotherapy is the global voice for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 129 member organisations. As a nonprofit organisation, we advocate for high standards in physiotherapy practice, education, and research, and promote the profession’s role in improving health and wellbeing globally.
Application instructions
How to apply: interested candidates should submit their CV and a cover letter detailing their suitability for the role. Applications must be received by 17:00 GMT on 7 January 2026
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process.
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Director of Fundraising and Development (Maternity cover)
Reporting to: CEO as part of the Senior Leadership team
Direct reports: Head of Business Development, Head of Corporate Partnerships, Head of Individual Giving and Engagement, Head of Major Giving, Department Coordinator Location of work: Remote/ Home based with travel to London and occasional UK travel.
Contract Length: 18 months Maternity Cover
Contract Type: Proposed full-time, 35 hours per week; 28 hours per week or 35 hours compressed may be considered. The role may require occasional evening and weekend work.
Salary: £80,000 - £85,000
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.7 million, meaning that one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage big emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
JOB PURPOSE
The Director of Fundraising and Development (Maternity Cover) will provide strategic leadership and direction across all fundraising and income-generating activities, ensuring the charity continues to deliver against its financial objectives and accelerates long-term, sustainable growth across our philanthropic, public, and commercial income streams.
You will bring strong communication, leadership, and interpersonal skills to equip, support, and empower the team through a period of organisational change. You will help the team optimise and make the most of the new organisational strategy, embedding strategic focus, effective decision-making, and collaborative leadership practices across the fundraising leadership group.
You will use your commercial acumen and fundraising expertise to identify opportunities and support the team to recognise, shape, and pursue them confidently and effectively, enabling them to take ownership and drive progress across all income streams. A key part of the role will be ensuring that new commercial and public sector income streams are recognised, understood, and capitalised on across the organisation, working closely with the newly established Head of Business Development to embed this focus and enable them to succeed in driving this work forward.
Working closely with the CEO and Senior Leadership Team (SLT), you will play a crucial role in maintaining momentum, ensuring continuity, and supporting the organisation to deliver the new strategy and business plan, helping to realise opportunities, navigate challenges, and ensure long-term sustainability during this maternity cover period.
You’ll be responsible for:
- Driving income growth: establishing high-performing income pipelines across all income streams, with a strong multi-year focus, supported by robust data, reporting, and pipeline management.
- Integrating and accelerating public sector and commercial income streams: Ensuring newly integrated income areas are understood, valued and operational across the organisation.
- Embedding and executing a unified, co-owned fundraising and development strategy: Partnering with the CEO, SLT and Board to embed strategic focus, ensure integration, and alignment with organisational goals.
- Strengthening leadership, culture and team performance: Providing coaching-based leadership, direction, support and empowerment, helping the team thrive and achieve ambitious income targets across philanthropic, public sector and commercial streams.
- Advance cross-organisational impact, insight and influence: ensuring fundraising and development is tightly integrated with organisational strategy, marketing/engagement, service delivery and external influencing.
For more information on the role or to apply please contact:
Katie Booth | peridot partners| email and phone number can be found on the website link
Simon Callaghan | peridot partners | email and phone number can be found on the website link
Timetable
Closing date: 9 a.m. Monday 12th January 2026
Candidates informed of outcome: By 5 p.m. Tuesday 13th January 2026
First stage interviews: Friday 16th January 2026 (Online)
Second stage interviews: Tuesday 20th January 2026 (In person, London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing—and we need a brilliant fundraiser to help us continue the fight for young people.
Empire Fighting Chance is a bold sport for development charity, using non-contact boxing and intensive support to help young people overcome adversity.
We're scaling up our national impact and building a fresh fundraising team to match our ambition.
This brand new role is your chance to be a pivotal part of the newly formed Trusts & Foundations team—from prospecting and writing powerful bids, to building strong relationships with funders and shaping our fundraising strategy.
If you bring strategic thinking, compelling storytelling, and a passion for giving all young people a fighting chance, we want to hear from you!
Read the full Job Pack PDF for all the details and how to apply.
The client requests no contact from agencies or media sales.
Build something new. Shape the future. Make a real impact.
The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.
We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.
As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.
This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.
What You'll Do
- Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
- Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
- Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
- Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission
Who We're Looking For
You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.
You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.
Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.
What We Offer
- Build something new: Establish new commercial capability in a respected healthcare organisation
- Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
- Meaningful work: Direct contribution to preventing infections and protecting public health
- Senior leadership role: Strategic responsibility and genuine influence on organisational direction
- Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
- Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion
Why Now?
As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.
Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.
Key Details
- Role: Commercial Director
- Contract: 12-month fixed-term (potential for extension/permanent conversion)
- Hours: Four days per week (0.8 FTE)
- Salary: £42,400 per annum (£53,000 FTE)
- Location: Home-based with regular UK travel
How to Apply
Download the full recruitment pack for detailed role responsibilities and person specification.
To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.
Your covering letter should address:
- Your relevant experience in commercial/business development
- Your track record of revenue generation with specific examples
- Why you're interested in this role and IPS
- How your skills match the person specification
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking an Events and Training Assistant, on a 12-month fixed term contract, to support the Biochemical Society Events and Training team.
In this role, you will be the first point of contact for delegate and general events related queries, ensuring that delegates have registered for events under the correct category, and received payment before the event. You will also set up events in the Events system and manage CPD accreditation applications for all events, collating event feedback and researching potential new sponsors for events.
The post-holder will assist with pre-event and training preparation, and onsite support at events, working closely with the Event Organisers and Conference and Events Manager, with task ranging from sending all pre-event communication, create flash poster presentation using PowerPoint and providing travel guidance to attendees to managing the registration desk, providing A/V support for speakers and handling and promoting marketing material at events and engaging with delegates, along with other duties as required by the Conferences and Events Manager.
The Events and Training Assistant will travel within the UK and occasionally overseas.
Suitable candidates will have an interest or some experience in events management, have excellent attention to detail and great communication skills, being friendly and personable.
For more information about the organisation, please visit our website.
Closing date: 6th January 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Empire Fighting Chance is a sport for development charity. We use psychologically informed non-contact boxing programmes that reach around 10,000 vulnerable young people every year. We run these programmes in our gym, in schools, and through a growing network of partner organisations and affiliated amateur boxing clubs in England and Wales.
Our model features a powerful fusion of boxing and psychology, delivered by coaches and therapists that young people can trust, in a place where they feel safe, cared for and understood.
With Empire Fighting Chance, young people gain support in ways that are natural and enjoyable, encouraging them to turn up, relax, engage in the work, and go on to make positive changes to their lives.
About the job:
Do you have a drive for breaking down the barriers of traditional therapeutic services, whilst supporting young people to address mental health issues in a creative and non-stigmatising way?
We are passionate about breaking down the barriers that often prevent young people from accessing the mental health support they need. In many of the communities in which we work, mental health issues are stigmatised and rarely discussed. Traditional clinic-based therapy can be difficult to access and intimidating for young people, leading to reluctance in seeking the necessary help and opening up. Our approach is to bring mental health services out of clinics and into the communities where young people live.
Box Therapy combines non-contact boxing with psychologically informed interventions with the primary aim being to support and empower young people to improve their emotional wellbeing and mental health. Box Therapy most commonly takes place in a boxing gym setting, where our therapists use non-contact boxing as a physical outlet to help young people build trust, manage their emotions, and make positive changes in their lives. We also deliver Box Therapy in school-based settings.
This is an incredible opportunity to play a key role in a thriving charity that is supporting youth in our community through an active and engaging approach to improving lives. Every day, we meet young people who are facing significant challenges in their lives such as mental health issues, chaotic home lives, difficulties at school or involvement in crime.
With your commitment, timely input, and ability to think outside the box, we can dramatically increase the impact of our work, and improve the mental health outcomes of those who engage with our services and promote new and innovative ways to break down the barriers many young people experience in accessing critical mental health support.
We are also embarking on an exciting journey to take Boxing Therapy to the nation. We have just finished our inaugural training programme to create and support new Boxing Therapists from across the UK.
Your role:
Box Therapy is an accessible way for young people to receive support from a qualified practitioner in a non-clinical, non-intimidating setting.
As a Boxing Therapist you will be expected to work with young people with moderate to severe and enduring mental health issues in both 1:1 and group settings. You will not be expected to have a specific sports or boxing qualification, but an interest in fitness and the benefits of physical activity as a therapeutic tool are essential.
You will receive full boxing coaching skills training as a part of your induction.
Your responsibilities:
- To provide effective mental health support to young people aged between 8 and 25. This includes combining non-contact boxing and physical exercise with psychosocial interventions.
- To work in a dynamic and unconventional work environment where flexibility and creativity are paramount.
- To work with young people in a 1:1 and group-based capacity in both gym and school-based settings.
- To maintain the highest standards of record keeping including electronic data entry and recording, report writing, outcome. measurement and the responsible exercise of professional self-governance in accordance with Service and Partner’s policies and procedures.
- To ensure the development and maintenance of the highest personal and professional standards of practice, through active participation in clinical supervision, training, and reflective personal development sessions.
- To utilise assessment and formulation skills to guide the delivery of therapeutic interventions.
- To work flexibly and with initiative to meet the core aims of service delivery to children and young people, including working evenings and some weekends.
- To autonomously manage own caseload.
- To build positive and effective relationships with young people/ carers/parents/ external services to aid a young person's therapeutic journey.
- To increase understanding and awareness of Acceptance and Commitment Therapy and how this informs Box Therapy.
- To work within a multi-disciplinary team, and alongside colleagues.
- To work collaboratively with other organisations/agencies.
What we’re looking for from you:
We are seeking compassionate and culturally competent therapeutic practitioners who understand the complexities of working-class communities and the impact of societal inequalities on mental health. In this role, you will have the opportunity to provide support and advocacy to clients from diverse socioeconomic backgrounds
Qualifications:
- Registered practitioner (RMHN, OT, Practitioner Psychologist, Counsellor, Psychotherapist)
- Therapy-related qualification desirable
Essential attributes:
- A proactive and creative approach to work
- The ability to use own initiative and work cohesively as a part of a team.
- A willingness to support others, and ability to work empathically as part of a team.
- A creative and curious approach to providing alternative approaches to mental health support.
- An active interest in fitness and sport and its therapeutic potential.
- Confidence and enthusiasm, alongside a passion for professional development.
- Excellent written English skills with reading, writing and numeracy skills.
- The ability to build positive working relationships with young people, parents and careers, and other organisations/agencies.
- A high level of analytical and judgement skills.
- Robust and well-developed clinical reasoning skills
- The ability to engage young people in meaningful therapeutic alliances, being personable and welcoming whilst setting clear and consistent boundaries.
- Resilience, a sense of humour and the willingness to integrate as part of the wider Empire boxing team.
- Required experience/knowledge:
- Evidence of Continuing Professional Development in an area of mental health or supporting people field.
- Awareness of social determinants of mental health and wellbeing.
- Experience working with underserved populations, and an understanding of the social, economic, and cultural factors that impact mental health outcomes.
- An understanding of common mental health and neurodevelopmental conditions.
- A good understanding of the barriers and challenges that people with serious mental health issues face.
- Must have some understanding of the issues affecting people from underserved and marginalised populations, and a commitment to social justice and advocacy.
Read the full job pack and apply through our website.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you compassionate, organised and driven by a desire to help people live safely and independently?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, our Project Manager – Client (Caseworker) roles offer a unique opportunity to make a real impact, guided by our values of care, respect, integrity, and experise.
We currently have two opportunities to join our team, each providing the chance to support clients through practical, often life-changing housing interventions.
About the roles
Project Manager – Client (Permanent contract)
In this role, you will help ensure the smooth delivery of our project management services for older and vulnerable homeowners across Bristol. You’ll provide high-quality advice on housing, repairs and independent living, supporting clients to:
- repair or adapt their homes
- access essential works that enable safe hospital discharge
- explore suitable alternative housing options
- understand available funding routes
Working closely with our technical project managers, who diagnose defects, design and specify works, and oversee on-site delivery, you will guide clients through the process with clarity and confidence. Strong judgement, a proactive approach and an empathetic manner are essential, along with good organisational, numerical and IT skills.
Project Manager – Client (12-month fixed term – Making Space Project)
This role focuses on our Making Space project, supporting clients who need help decluttering or reorganising their homes to improve safety, wellbeing and independence.
You will:
- coordinate and manage a caseload
- provide information, advice and options
- offer practical and emotional support with decluttering
- help clients make informed decisions about their home environment
- collaborate with colleagues and external partners
This is a deeply person-centred role requiring a trauma-informed, sustainable approach to reduce risks, improve wellbeing and support tenancy sustainment.
Who we’re looking for
Across both roles, we’re looking for someone who:
- is empathetic, patient and committed to supporting vulnerable people.
- can use sound judgement in sensitive or complex situations.
- is proactive, organised and confident communicating with a wide range of people.
- can build trust and rapport with clients facing difficult circumstances.
- works well within a collaborative, multidisciplinary team.
Experience supporting older or vulnerable people is highly desirable.
Why join WECHI?
You’ll be part of an organisation with a big heart, a strong social purpose and a team that genuinely cares. Every day, your work will empower people to live safely, independently and with dignity, making a tangible difference in their lives and in our community.
Closing date: 08/01/2026 at midday.
Interview dates: Wednesday 14th January and Thursday 15thJanuary.
To apply, please submit your CV and a supporting statement (no more than two pages) through the provided link, telling us whether you have a preference between the two roles and why you believe you are the right person for the position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply.
THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.
In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.
You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.
WHAT YOU’LL DO:
1. Manage the recruitment of young people
Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.
- Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
- Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
- Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
- Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
- Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes
2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.
- Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
- Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
- Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
- Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
- Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.
3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.
- Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. - Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
- Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
- Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.
4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).
- Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym).
- Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
- Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
- Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
- Use data and insights from young people to improve their experience.
5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.
- Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
- Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.
6. Line management of a team
Provide strategic direction to a small team in a supportive manner.
- Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
- Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
- Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).
Extended closing date: Sunday,10th Jan, 2026 23:30
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





