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Top job
Citizens Advice Southwark, Southwark (On-site)
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Posted 3 days ago
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Mental Health First Aid England, London (Hybrid)
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Responsible for delivering efficient administrative support and knowledge that facilitates the smooth running of the People department.
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Hertfordshire Mind Network, Watford (On-site)
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Heart Research UK, Leeds City Centre (On-site)
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To provide support to the small Finance and Administration team at Heart Research UK. Join us at an exciting time of growth.
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Saferworld, London (Hybrid)
£29,512 gross per annum FTE
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Hestia, Southwark (On-site)
£28,373 per year
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UK SMART Recovery, Remote
£24,784 - £28,734 per year
Passionate about recovery, wellbeing and community? Join UK SMART Recovery as our next Community Coordinator for the North East & Yorkshire.
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RSPCA Finchley, Golders Green and Hendon District Branch, N2 9AS (On-site)
£22,620 per year
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Page 15 of 47
Southwark, Greater London (On-site)
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4 September 2026

Interviews will take place on Tuesday 8 September 2026

For further information and an application pack please go to our website

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 06 August 2026
Closing date: 04 September 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work