Based service manager jobs

Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a wide range of services, including our shops. 

Every item sold across our shops helps an older person in Leicester, Leicestershire and Rutland. We are looking for a commercially minded, inspiring Head of Retail to lead our charity’s retail function, a portfolio of 29 shops, a growing online operation with an ambitious plan to turn the retail success into real impact for older people.

This is a Senior Leadership role reporting to our Executive Director. You will set and deliver our retail strategy, grow income across high-street, out-of-town and superstore-style sites, develop our furniture and ecommerce operations, and lead a large, dedicated team of managers, drivers, maintenance staff and volunteers. If you can combine commercial drive with genuine care for the people you lead, we would love to hear from you.

What you’ll do

• Deliver and continuously develop our retail strategy, growing income and keeping the function commercially resilient and fit for the future.

• Identify and develop opportunities for growth — including new high-street, out-of-town and superstore-style sites — backed by evidenced business cases.

• Build our furniture retail strategy across the city, county and wider region, and grow ecommerce income across multiple online platforms such as eBay.

• Lead, coach and motivate your managers and teams, ensuring every shop is well presented with excellent customer service.

• Turn around underperforming shops and oversee income generators including Gift Aid, scratch cards and the Grand Raffle.

• Drive efficiency across the function, making smart use of technology and AI to support staff and volunteers.

What we’re looking for

• Strong retail experience at senior management level, with proven sales leadership and the ability to inspire others.

• Commercial and business awareness, with the ability to set and work to financial targets, budgets and plans.

• A track record of developing and delivering retail strategy and growing a retail estate, including new formats.

• Experience of identifying and turning around underperforming shops, and of managing performance.

• Experience of leading and developing both staff and volunteers, with excellent IT and communication skills.

• Someone compassionate and empathetic — who leads with kindness as well as drive, treating staff, volunteers and customers with respect.

• Desirable: not-for-profit sector experience, furniture reuse and logistics, growing ecommerce across more than one platform, and using technology and AI to improve ways of working.

• A full driving licence is required, with the ability to gain business insurance.

What we offer

• Competitive salary of £55,000 per annum

• Company car (subject to benefit-in-kind tax).

• 25 days’ holiday plus public and bank holidays and two discretionary days.

• Enhanced health cash plan, life insurance, and an employee assistance and wellbeing programme.

• Employer pension contributions and a salary sacrifice pension scheme.

• Eligibility for a car park space at Lansdowne House and a business mileage allowance.

• The reward of contributing to a fantastic local charity supporting older people across Leicester, Leicestershire and Rutland.

How to apply

To apply, please submit a comprehensive application along with a covering letter setting out what you would bring to the role. This post will remain open until it is filled. We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged. We reserve the right to close this advert early if a suitable candidate is found.

 Base: Lansdowne House, Princess Road East, Leicester, LE1 7LA

Hours : 37 including some weekends and bank holidays Monday – Thursday 8.30 – 4.30pm Friday 8.30am – 4.00pm with a 30-minute unpaid break  

Salary: £55,000 per annum

Contract: Permanent

Closing Date: 26 June 2026  

Interview Date: To be confirmed  

Reference: TD/SP100626

Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?

Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.

If you're motivated by team work and organising case files, we would love to hear from you.

.What We Offer

At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:

• Flexible Working Options - Including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - An extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - Enhanced sick, maternity and paternity pay
• Exclusive Discounts - High street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - Access to salary-deducted finance and guidance
• Wellbeing Resources - Employee assistance programme and wellbeing support
• EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - Comprehensive training and ongoing development opportunities

About the Role

As the Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
• Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
• Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.

You Will Have:

• Strong administration and organising skills.
• Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
• The ability to undertake needs and risks assessments and identify appropriate support
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Good communication skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Sound IT skills, including the use of Microsoft Office and case management systems.

Additional Information-

This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job title: Counselling Support and Outreach Coordinator - Wiltshire, Dorset, Hampshire and the Isle of Wight

Reports to: Therapies Assessor and Service Manager

Salary: Salary of £26,227 per annum

Location: Remote with regular travel across Wiltshire, Dorset, Hampshire and the Isle of Wight

Hours: Full-Time, 37.5 hours per week

Post No: 2WCSOCFT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

Main duties:

Service:

• To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
• To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
• To contact all individuals within 48 hours of receiving a support service referral
• To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
• To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
• To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To set up, coordinate and support in the delivery of the focus support groups
• To plan, organise and attend bi-monthly family and sibling events
• To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
• Attend any other relevant forums
• To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content
• To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
• To send one-year anniversary thinking of you cards to bereaved families
• To work consistently to raise awareness of 2wish in the community and with key partners
• Contribute on the social media platforms maintained by 2wish
• Support in the planning of and attend the annual 2wish Conference
• To submit monthly/quarterly/annual reports to management as required
• To signpost and/or refer to other agencies as required that can provide support as needed

General:

• To be responsible for organising own work agenda, time management and administration
• To keep clear and up to date records on database of activities with families and any ensuingaction
• To promote the on-going work and continued support that 2wish can offer
• To work as part of a team providing support to suddenly bereaved families
• To work alongside support team and maintain a seamless approach to service delivery
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 26th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, who cares deeply about the institutions that are dotted across our neighbourhoods – the churches, mosques, schools, charities, youth groups, etc. - and who is motivated to share the craft of Broad-Based Organising with others. If that is you, we’d love you to join our growing team of organisers across the South-East of England and, more broadly, across the UK! We hope to work with you to build on already existing work in Colchester, Chelmsford, and Southend and support the building of new work across Essex. 

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. 

Citizens Essex is a relatively-young Chapter of Citizens UK, covering 3 main geographical areas: Colchester, Chelmsford, and Southend. Our ideal candidate for the position of Senior Organiser has high emotional intelligence, is curious about other people, politically astute, and is fundamentally relational. They will have a track record of making things happen, be able to work with a high degree of independence, are comfortable with uncertainty, and able to think strategically as well as operationally.  They will be interested in understanding and working with different sectors and types of organisations, as well as engaging with people from a wide range of faiths and cultures which are different to their own. They are an excellent communicator. They will learn and teach the craft of broad-based organising and be interested in receiving feedback to support their own development and growth. They will build and maintain relationships with a large number of leaders across the County and coach them to take action together on a common agenda.

Our ideal candidate will have a strong track record in enabling leaders from schools/colleges/universities and faith institutions to deliver on issues of social justice. 

Community Organising 

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

A Senior Organiser is mastering the craft of community organising and taking increasing responsibility for developing major campaigns, managing budgets and managing staff. They operate with a high degree of independence and are significant contributors to CUK-wide functions such as training.  Senior Organisers model the broad-based community organising methodology in their work including the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

You will bring communities together to drive change both locally, regionally, and nationally. This role will work closely with local civic institutions, such as churches, mosques, schools, universities, unions and other community groups to:

• develop the leadership of people within those organisations - our 'leaders' who lead the campaigns we work on

• help them identify the changes they want to see and create strategies to win those changes

• strengthen institutions’ own abilities to achieve their missions.

This includes listening to members of the community to find common issues, engaging local decision-makers through meetings, and planning in-person ‘actions’, where you might hold those in power to account. All of this work is underpinned by the knowledge that everyday people have the ability to shape the world around them. This work will be rooted locally, but you will be a part of a bigger national drive to make change alongside diverse local alliances across the UK. In Essex, the work is currently focusing on the first Mayoral Election for the County but you will also work on other campaign priorities that are developed through the institutions you work with.

Working as a Senior Organiser for Citizens UK, reporting to Sebastien Chapleau, Regional Supervisor for the South of England and Wales, your main responsibilities will include:

Build relational power to further the goals of CUK

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2028 

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action

• Work effectively with local journalists and media outlets to further CUK’s goals

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex. 

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.

• Develop a clear strategy to address the shared interests between TELCO and Citizens Essex Leaders (eg around the Lower Thames Valley, overlaps between RC and CoE Dioceses in East London and Essex, etc.). 

Identify and develop relational leaders prepared to act with others for the common good

• Work with and learn from the best veteran leaders on key actions 

• Play a central role in the development of primary leaders; creating plans with them that are carried out

• Nominate leaders for training on the core taster curriculum and for National Training

Strengthen institutions and develop BBOs

• Organise diverse alliances to work together locally but, most importantly, at chapter level

• Create/develop a leadership team of positional leaders and representatives from all institutions at chapter and local levels that are successful in combining action with growth. Work closely with the co-chairs to develop leader-led strategies. 

• Design organising strategies that combine internal & external action

• Ensure that core teams are developed across all institutions across the broad-based alliance to ensure that organising - rather than servicing - remains the top priority. 

Support leaders through the Cycle of Action to create change

• Take the staff lead on chapter-wide actions and campaigns; aiming to achieve significant wins at chapter/campaign level

• Facilitate Issues Workshops and Delegates Assemblies and, in the run up to May 2028, a Mayoral Accountability Assembly

• Develop strategies for significant impact; with comprehensive plans & tactics 

• Support actions, ensuring publicity, and facilitating high level negotiations 

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management 

• Recruit new dues paying institutions; negotiating annual membership dues and letters of understanding as required

• Recruit and work with large organisations; ensuring that they invest into the alliance and not solely internal delivery 

• Contribute to fundraising by securing £75k-£90k per annum overall, at least half of which should be ‘hard money’ from retention and recruitment of member institutions and strategic partners.

Contribute to effective teamwork

• Line manage other Organisers in Essex

• Attract and help recruit new Organisers

• Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive coaching, support and accountability. 

• Teach entire training curriculum on National Training successfully; acting as a ‘Track Captain’ by providing meaningful feedback and support to other trainers

• Deliver sessions at Guild Days

• Produce all required reports and follow CUK’s procedures on time and to the required standards

Contribute to the Craft of Community Organising

• Schedule an average of at least 4 to 5 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training;

• Contribute to the leadership of a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.

Inclusion 

• Displays self-awareness of DEI issues and good practice. 

• Is alert to the impact on chapters and team members.

• Lead, support collaboration and acts within their area of responsibility and influence. 

• Support in the resourcing, evaluation, and reporting of DEI work, as relevant

Build relational power to further the goals of CUK

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026 

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action

• Work effectively with local journalists and media outlets to further CUK’s goals

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex. 

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

• Bachelor’s degree in any subject or equivalent (D)

• Evidence of further and continuing study including a possible professional qualification (D)

Experience

• At least three-years employment track record of successful Organising (D)

• Demonstrated ability to lead a team; including motivating and developing more junior staff (E)

• Experience of risk taking to create a project/situation/event that illustrates your values (E)

• Experience of successful fundraising (E)

• Experience of successfully supporting young people in schools/colleges/universities to develop successful campaigns (E)

• Experience of successfully developing faith leaders across a range of denominations (E)

• Demonstrated ability to manage complex projects on time and to standard (E)

• Clear evidence of campaigns won and people developed (E)

Key skills and knowledge

• Ability to build and maintain relationships (E)

• Ability to inspire, motivate and lead (particularly people who are different than you) (E)

• Ability to organise yourself and others and to work responsibly in an unstructured environment (E)

• Financial management skills including ability to set and manage a budget (E) 

• Ability to use imaginative strategies to help improve disadvantaged communities (E)

• Ability to plan and organise under pressure (E)

• Ability to work with and relate to all types of people (E)

• Ability to teach and run workshops (E)

• Ability to develop the potential of others (E)

• Ability to communicate well verbally and in writing (E)

Personal qualities & values

• A passion for justice (E)

• A good sense of humour (E)

• A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E)

• Good judge of character (E)

• High levels of emotional intelligence (E)

• An interest in and experience of politics and public life (E)

• Able to work in a team (E)

• Willingness to work within accountable relationships (E)

• Self-motivated and adaptable (E)

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.

Please note that the role is Essex-wide and, as such, there is a practical expectation that the successful candidate will be able to drive between key locations across the county (with associated mileage costs being covered by Citizens UK). 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

The Bookkeeper will support the Finance Director in maintaining accurate financial records, preparing budgets, and producing financial reports.

Are you a detail-oriented bookkeeper looking for a varied, hands-on finance role within a values-driven organisation?
This could be a brilliant opportunity to grow your skills whilst doing work that genuinely matters.

VCS Alliance, a Bradford-based organisation supporting the voluntary and community sector across the district, is looking for a Bookkeeper to join their team and help keep their financial operations running smoothly and accurately.

•  Bradford
•  Part-time, 14 hours per week
•  £25,000 to £28,000 per annum pro rata
•  Closing date: 21st June 2026

About the role

Working closely with the Finance Director, you will play a central part in maintaining accurate financial records, supporting budget monitoring and contributing to board-level reporting.
From maintaining creditor and debtor ledgers and reconciling bank accounts to supporting month-end and year-end processes, your work will directly underpin the financial health and transparency of the organisation.

This role would suit someone who takes pride in accuracy, enjoys working with numbers and is looking to develop within a supportive and purposeful environment.

You'll bring:
✅ Experience in a bookkeeping or finance administration role
✅ Accuracy and attention to detail in maintaining financial records and ledgers
✅ Experience supporting budget preparation, monitoring and reporting
✅ Familiarity with purchase and sales ledgers, bank reconciliations and accounting systems
✅ Strong organisational skills, including maintaining well-structured filing systems
✅ A proactive approach to process improvement and a commitment to financial compliance

 Please read the full Job Description on our vacancies page by clicking on 'apply'

The VCS Alliance

The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.

We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Scope of the role

The CDO holds primary responsibility for monitoring and quarterly reporting of the Linkage Plus, Mayors Fund and other community programmes. The CDO will also hold primary responsibility for leading and chairing quarterly meetings with Linkage hubs and the equivalent in other programmes as well as commissioners/funders. The CDO will hold primary responsibility for coordinating with Linkage hubs (4 community centre hubs).

Key Responsibilities

Linkage and Community programme development:

• Support the Community Programme Manager to collaborate with local residents to co-design a range of community activities and programmes that address the needs and interests of the community

Monitoring, reporting and evaluation:

• Lead on the effective monitoring, evaluation and reporting of Communities Programme activity and outcomes. This includes collecting and analysing data, maintaining accurate records, and leading on all aspects of funder and internal reporting, including quarterly reports.

​​​​​​​​​​​​​​Community Engagement:

• Build and maintain strong relationships with service users to ensure the centre remains responsive to the evolving needs of the community.

Collaborative Partnerships:

• Support the Communities team to establish and maintain collaborative partnerships with Linkage partner organisations, local charities, community stakeholders, statutory services, commissioning bodies and potential funders to strengthen local networks, improve service coordination and support positive outcomes for residents.​​​​​​​

Organisational working:

• Contribute to the overall development and implementation of Toynbee Hall’s strategy
• Build good working relationships across the organisation

Managing Yourself

• Work toward an agreed annual work-plan meeting targets and milestones
• Prioritise and managing your workload

Person Specification

The successful candidate will demonstrate:

Essential Criteria

• Demonstrable understanding of community engagement, co-design and empowerment methods
• Strong networking skills and the ability to build partnerships with organisations.
• Experience of working with local commissioners and funders, including producing accurate and timely monitoring, evaluation and progress reports against key performance indicators (KPIs)
• Experience of working with vulnerable members of the community who struggle to access support; understanding their needs and the complexities of building trust with communities that experience structural inequality
• Knowledge of poverty-related issues and a commitment to addressing them
• Understanding and experience of safeguarding processes and supporting teams to understand and implement safeguarding policies and procedures

Desirable criteria

• Knowledge of resources and services available to older individuals within the community.
• Our community speaks over 33 languages, such as Sylheti, an ability to speak a South Asian language would be helpful

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box
• Life Insurance

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 28 June 2026

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Time off in Lieu

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.

The Role

The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.

Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.

The main tasks for the role include, but are not limited to: 

Marketing and Promotion

• Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
• Promote key services, campaigns and projects using a mix of digital and offline channels.
• Support targeted outreach to under‑represented or vulnerable groups in Southampton.

 Communications and Content

• Manage and regularly update our website content.
• Create engaging content for social media (e.g. posts, graphics, short videos).
• Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
• Ensure all communications are consistent with Citizens Advice branding, tone of voice and accessibility standards.

Campaigns and Impact

• Support local and national Citizens Advice campaigns by communicating key messages locally.
• Help translate research, data and case studies into accessible content for the public and stakeholders.
• Work with colleagues to showcase impact stories and outcomes.

 Stakeholder and Media Engagement

• Support relationships with local partners, community organisations and funders through effective communications.
• Assist with media relations, including drafting press releases and responding to local media enquiries where appropriate.

Monitoring and Improvement

• Monitor engagement and reach across communications channels (e.g. website analytics, social media insights).
• Use data and feedback to improve marketing and communications activity over time

 Other duties and responsibilities

• Any other reasonable tasks in keeping with the role
• Promote the aims and objectives of Citizens Advice Southampton
• Abide by and assist in the implementation of organisational policies and procedures including Health and Safety, IT, information and equality and diversity policies.

About you

We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.

The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am on Friday 26th June 2026.

Thank you for your interest in Citizens Advice Southampton.

Prospectus is excited to be working with our client in their search for a new Head of Business Development to join their team. The organisation ensures that London’s most vulnerable people have meaningful choice and control over what happens in their lives. They support people living with mental health conditions, eating disorders, learning disabilities, and dementia. They work with all age groups, including children and young people, adults, and older people. Their services include one-to-one advocacy, group advocacy, and user involvement and engagement.

This role is offered on a flexible, part-time (0.8 FTE) permanent contract, with a salary of £49,200–£53,300 per annum (pro rata), alongside flexible remote working arrangements between home and their London sites.

As part of the senior leadership team, the post holder will be responsible for developing and delivering an income generation strategy and achieving income growth across multiple streams, including commercial income, grants, and statutory funding. They will be hands-on, actively engaging in applications, prospecting, communication, and developing new income opportunities. They will build strong relationships with staff, volunteers, and service users, and will have the ability to engage effectively with stakeholders and develop external partnerships. The post holder will also develop evidence-based, impact-led cases for support across a range of projects.

They are seeking someone with demonstrable experience of delivering impactful charitable fundraising across diverse income streams, particularly from trusts and foundations. Candidates should have proven experience in developing pipelines, bid writing, and a track record of securing significant funding. The ideal candidate will also have experience in designing and delivering commercial income streams, including business-to-business and direct-to-consumer products.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you throughout your application. We welcome applications from all candidates, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please contact Firas El Dib at Prospectus.

If you feel you meet some, but not all, of the criteria, we strongly encourage you to enquire and learn more. Prospectus can advise and support you at every stage of the process and your application, and we look forward to hearing from you.
​​​​​​​
To apply, please submit your CV in the first instance. If your experience is suitable, we will arrange a meeting to brief you on the role. You will then have all the information you need to formally apply. We look forward to connecting with you.
 

Transforming Lives Through Learning

Due to exciting growth and expansion of our King's Trust Programme, we are looking for five passionate, energetic, and inspiring individuals to join our King’s Trust Team Programme within the college. The available roles are Team Leader (x3),  Asisstant Team Leader, and Curriculum Manager, details of each role can be found on our website.

This is a fantastic opportunity to become part of a life-changing programme that supports young people to build confidence, develop employability skills, improve wellbeing, and create positive futures either within the college or in a community setting.

If you believe in second chances, inclusive education, and helping young people realise their potential, we would love to hear from you.

We will be holding an Information Event on 10th June 6:00pm - 7.30pm at our City Campus. This is a drop in event and staff will be on hand to answer any questions and talk to you about the college and the King's Trust. Please email us for more information and to register your interest.

About the King’s Trust Team Programme

The King’s Trust Team Programme is a 12-week personal development programme designed to support young people aged 16–25 who may be:

• disengaged from education or employment
• lacking confidence or direction
• facing barriers to learning
• experiencing social, emotional, or personal challenges
  looking to improve their future opportunities

The programme combines:

• team-building activities
• community projects
• employability and enterprise skills
• work experience opportunities
• residential experiences
• confidence and wellbeing development
• English and maths support
• progression planning
• At the heart of the programme is the belief that every young person has potential.

About the Role

3x positions available

As part of the college team, you will work directly with young people within community and college settings to deliver engaging, supportive, and meaningful learning experiences.

You will motivate learners, build positive relationships, and help young people overcome barriers while supporting them towards education, employment, training, or volunteering opportunities.

This is an exciting opportunity to help shape and expand provision within the local community while being part of a supportive and forward-thinking college environment.

Key Responsibilities
 

• Planning for the weeks ahead – setting out what team members want to achieve and finding out how to get qualifications 

• Planning for a week away/Residential 

• Community projects 

• Work placements 

• Planning for the future (CVs, interview skills and job applications) 

• Final presentation of the programme to an invited audience. 

Duties of the role also  include:

• Deliver the required number of “Teams” which comply with the prescribed 12 week programme 

• Recruit a range of young people across targeted groups 

• Progress young people through the programme in line with College budgets, achieving a range of Performance Indicator targets, including the number of young people recruited; their retention on the programme and the qualifications and positive outcomes achieved 

• Contribute to team review  as complied by Princes Trust and College staff and ensure agreed actions to improve the quality of the programme are followed up 

• Maintain accurate and up to date records, both paper and electronic, as required by the College and the Trust. 

•  Negotiate residential and community project activities with local providers under the guidance of the Head of Department 

• Assess, verify and report student achievement through the College Exams department. 

• Implement action plans to address issues identified in Team Review 

• Attend all necessary internal/external training courses/ management and steering group meetings as required 

• Carry out related duties as may be reasonably required by the College and by the Trust. 

What We Are Looking For

We are seeking enthusiastic individuals who are:

• passionate about transforming lives
• committed to inclusion and equality of opportunity
• positive, adaptable, and resilient
• able to inspire and motivate young people
• experienced in working with young people or vulnerable learners
• confident delivering group activities and community projects
• strong communicators with excellent interpersonal skills
• organised and able to work independently and as part of a team
• Experience within education, youth work, employability, SEND,
• community work, coaching, or mentoring would be highly valued.

What we can offer you 

As the successful candidate, you will be offered a salary of between £28,760 - £33,563 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. 

Our benefits  

• Enhanced Pension contributions scheme with SYPA 
• Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period 
• Health and wellbeing, we offer
  • Employee assistance programme through Bupa
  • Occupational Health through PAM
  • Free eye tests for VDU users
• Free Parking is available at the majority of our campuses

Further information can be found on our Benefits andCareer Developmentpages.

Disability Confident 

We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review our Recruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact us.

Armed Forces Covenant  

As part of our commitment through the Armed Forces Covenant,we’re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. 

Safeguarding  

We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures.  Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding 

Next Steps: 

To apply:Click apply online and follow the links to complete the online application. For queries regarding the application process, please contact us. CVs are currently not accepted. 

As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce.   

Closing date: 21st June 2026

Please be aware – If we have a high number of applications, we may decide to close the vacancy earlier. 

About Us 

​Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future. 

We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.

Purpose of the Role 

Greenhouse Sports believes its people are its most important asset. From our coach mentors delivering impact on the front line to the teams supporting our growth, everything we achieve is powered by our people. We are looking for a People Operations Coordinator to join our team and play a key role in delivering a smooth, professional and engaging employee experience across the organisation

This is a hands-on, operational HR role with a strong focus on administration, alongside opportunities to contribute to projects and continuous improvement across the People function

You’ll be the first point of contact for HR queries, supporting the full employee lifecycle—from recruitment and onboarding through to payroll, systems, and employee experience initiatives. Reporting directly to the Head of People, you’ll gain broad exposure across HR and play an important role in keeping everything running smoothly.

HR Operations & Systems​​​​​​

• Manage and maintain our HR system (PeopleHR), ensuring data is accurate and up to date.
• Monitor absence and holiday data, flagging trends or concerns to managers.
• Produce reports and support GDPR compliance and data integrity.
• Support the upkeep and documentation of People processes and policies.

Payroll & Benefits​

• Prepare monthly payroll data for our external provider, ensuring accuracy and timely submission.
• Manage pension data and resolve payroll queries.
• Support payroll sign-off processes with Finance and senior stakeholders.
• Administer employee benefits (e.g. Westfield Health, BetterSpace).

Recruitment & Onboarding​

• Coordinate end-to-end recruitment processes, including posting ads and scheduling interviews.
• Manage and optimise use of the Applicant Tracking System (ATS).
• Prepare contracts and onboarding documentation.
• Conduct pre-employment checks (RTW, DBS, references, etc.)
• Deliver HR induction and manage new starter onboarding.
• Monitor probation periods and support line managers.

Learning, Development & Compliance​

• Coordinate internal and external training (including safeguarding and first aid).
• Track completion of training and performance reviews.
• Support CPD agreements and development activity across the organisation.

Employee Experience & Engagement​

• Support employee engagement and culture initiatives.
• Play an active role in staff wellbeing and organising social activities.
• Help create a positive and inclusive employee experience.

Support to Head of People​

• Assist with employee relations administration, including note-taking.
• Provide first-line guidance on policies and procedures.
• Support continuous improvement across the People function.

Experience​

• You have experience in an HR or administrative role.
• You have strong organisational skills and high attention to detail.
• You’re confident using systems (HRIS experience helpful, but not essential).
• You have a good working knowledge of Microsoft Office (especially Excel).
• You understand HR processes and best practice (or have a willingness to learn).​

Skills​

• You are approachable, empathetic, and able to build relationships quickly.
• You’re discreet and always maintain confidentiality.
• You are proactive and solutions-focused.
• You are a team player with a positive, can-do attitude.​​​

Please ensure you have provided both your CV and Cover Letter to support your application. ​

We will be interviewing candidates on a rolling basis, so please do submit your application as soon as you can. ​​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Teesside Magistrates Court in Middlesbrough. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 32.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will:

• Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• Manage rotas, resource planning, and service coverage across the court cluster.
• Promote excellent communication across teams, facilitating team meetings and sharing learning.
• Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Contract Type: 1 X Fixed Term 12 months, 1 X permanent

Location: Glasgow (5 days a week)

Assessment Centre: 13th of July in our Glasgow Centre

Let’s make every day a chance to create a brighter future for the next generation!

Would you like to join a great team- working in Employability across Outreach and Delivery? Join us at The King’s Trust, where together we’ll ensure young people are supported, engaged, and fully prepared to step into sustainable employment with confidence and style.

You’ll play a vital role in guiding young people on their journey into work. By building strong relationships, you’ll uncover and help remove any barriers that might stand in their way - enabling them to thrive and achieve positive job outcomes. You’ll take responsibility for a caseload of young people, offering one-to-one support, coaching, and encouragement, while helping them navigate everything from travel costs to balancing other commitments.

As a key advocate, you’ll work closely with employers to champion each young person’s support and learning needs, ensuring they are set up for success in their roles. You’ll also collaborate with partners such as Jobcentre Plus and other stakeholders to create seamless pathways into employment, making sure nothing stands in the way of sustained job outcomes.

You’ll be a guiding light for our delivery partners and service providers, supporting them to deliver high-quality experiences that lead to real jobs for young people. You'll also deliver engaging employability sessions, both directly and by supporting partners and volunteers, using a mix of face-to-face delivery and virtual sessions via MS Teams. When needed, you’ll be out and about, visiting placements or employers to ensure everything runs smoothly and that everything is delivered to the highest standard.

Alongside this, you’ll maintain accurate and detailed records of young people’s progress, employer engagement, and outcomes, ensuring everything aligns with our funding requirements and clearly demonstrates the impact of the programme.

We’re passionate about Equality, Diversity and Inclusion, so you’ll help create an environment where every young person feels seen, valued, and supported, contributing to local action plans that bring our EDI commitments to life.

This is a dynamic role where no two days are the same - you’ll need to be adaptable, ready to step into different responsibilities, and occasionally deputise when needed.

Join The King’s Trust team and help make our mission a reality - supporting young people not just into jobs, but into brighter futures.

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role. 

Join Us as a Fundraising Events Officer 
The National Autistic Society helps create a world that works for autistic people and within National Programmes we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Fundraising Events Officer within the Events Fundraising team. If you share our values and want to make a difference, we’d love to hear from you. 

Visit our website to find out more about who we are:  

About the Team 
You’ll be part of a collaborative and supporter-focused fundraising team, working alongside Events colleagues, Fundraising, Marketing, and Operations teams to deliver a wide range of high-impact events. The team is passionate about creating engaging experiences, building strong supporter relationships, and working together to maximise income and awareness to support autistic people and their families. 

About the Role 
Working under the guidance of the Fundraising Events Manager and with fellow Events Officers, you will play a vital role in providing exceptional supporter experience, delivering high quality events, coordinating logistics, and helping our charity maximise income, engagement and brand impact across all fundraising events throughout the year.

What You’ll Do 

• Respond promptly and professionally to supporter queries across multiple events
• Assist with planning and delivery of a broad annual programme of events
• Support creation of reports, trackers and dashboards across the events portfolio

What We’re Looking For 

• Experience in events, fundraising, customer service or similar supporter-facing roles
• Understanding of event planning principles
• Excellent communication skills (verbal and written)

This advert is for a full time permanent position at 35 Hours per week. 

This role is Hybrid. 

What we can offer you 

• Pension – Auto-enrolled pension scheme.  
• Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.  
• Training – Great induction and training, including autism training.  
• Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).  
• Healthcare – Cash plan for permanent staff.  
• Life Assurance – 2x your base salary.  
• Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.  
• Support – 24-hour Employee Assistance Programme and counselling.  
• Mindfulness – Free Headspace app for you and up to 3 family/friends.  
• Blue Light Card – Eligibility for discounts.  

About our application process 

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:  

• Look at the job description and person specification. 
• Tell us how your skills and experience match the role. 
• Give examples if you can. 

We might close this job advert early if we get lots of suitable applications. 

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role. 

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.  

We are an equal opportunities employer and part of the Disability Confident Employer scheme.   

Important Information 

Agencies need not apply. 

Please note the National Autistic Society are unable to provide sponsorship for Visas.  

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.