Business development account manager jobs
Online Community Coordinator
£26,225 pa
Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Job description
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The online community coordinator will help create a safe, welcoming online community where disabled people can connect, share experiences and discuss topics that matter to them.
They will work alongside online community coordinators and online community children and family specialists. Together, the team moderates discussions, creates content, manages newsletters, answers member queries, supports volunteers and runs community engagement programmes.
Permanent, full time (35 hours a week, will include some evenings and weekends)
Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Closing date for applications: 11:59pm GMT, Sunday 30th August 2026.
The Role
The online community coordinator’s main responsibilities are to make the online community a safe and supportive place.
You will do this by:
· Moderating community content, including managing, moving, renaming and organising discussions, as well as our shared inboxes.
· Welcoming, supporting and engaging community members, responding to queries and signposting relevant resources.
· Creating, publishing and organising engaging community content, including discussions, blogs, games, videos, podcasts and newsletters.
· Recruiting, training, supporting and coordinating volunteer moderators and contributors.
· Promoting community safety by following safeguarding procedures and escalating concerns appropriately.
· Tracking and reporting on community performance, engagement and service data.
· Running community engagement programmes and initiatives to encourage participation.
· Supporting colleagues and volunteers through regular debriefing and reflective practice.
· Building relationships with external organisations to promote community content and opportunities.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We are looking for someone who enjoys connecting with people and helping online communities thrive. You are a confident communicator who can build positive relationships, make fair decisions and create welcoming online spaces where people feel supported and respected.
You are comfortable handling sensitive situations, responding to a range of enquiries and balancing competing priorities. You will have a good eye for detail, be confident using digital tools and enjoy finding practical solutions to problems.
You are someone who:
· Writes clear, accurate and accessible content in plain English.
· Can communicate professionally and sensitively with people, including when dealing with challenging or emotional situations.
· Uses good judgement to make fair and evidence-based decisions while following policies, procedures and safeguarding processes.
· Builds positive relationships with community members, volunteers, colleagues and partners.
· Is organised, able to manage competing priorities and maintain attention to detail.
· Works independently, takes initiative and manages their workload effectively.
· Is confident learning and using digital systems and online platforms.
· Can analyse information, solve problems and know when to escalate issues.
· Enjoys working collaboratively and contributing to shared goals.
It would be great if you also bring:
· Experience encouraging participation and engagement in online communities.
· Experience creating content for newsletters, blogs, websites or social media.
· Experience supporting volunteers, peer supporters or community members.
· An understanding of the social model of disability.
· Experience using data and insight to improve services, engagement or member experience.
· Basic HTML or web content editing skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
Click the apply button to create an account and complete your application form.
Registered Charity 
More than 1000
Thank you!
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington
£40,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.
The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)
What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem
What you'll bring:
Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills
Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Thank you!
Oriau: 28awr yr wythnos (0.8 Cyfwerth â Llawn Amser) | Cyfnod penodol: Blwyddyn o’r penodiad
Gradd B: £25,178 – £27,241 (pro-rata)
Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst
Dyma gyfle cyffrous i chwarae rhan hollbwysig o ran gyrru Cymdeithas Ddysgedig Cymru yn ei blaen: sicrhau ein bod yn gweithredu hyd gorau ein gallu – fel sefydliad effeithiol a phroffesiynol sy’n cael ei reoli’n dda – fel y gallwn gyflawni ein strategaeth uchelgeisiol er budd Cymru. Bydd ein Cynorthwyydd Gweithrediadau yn darparu cymorth amhrisiadwy i’r tîm Gweithrediadau, Cyllid a Llywodraethu i sicrhau bod ein sefydliad yn cael ei redeg yn ddidrafferth.
Byddai’r swydd hon yn addas ar gyfer unigolyn rhagweithiol, trefnus sy’n rhoi sylw i fanylion ac a fyddai’n mwynhau swydd amrywiol yn cefnogi tîm deinamig, a bod yn rhan ohono. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.
Mae CDdC yn cefnogi unigolion sydd wrthi’n dysgu Cymraeg. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.
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Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment
Salary: Grade B: £25,178 – £27,241 (pro-rata)
Application deadline: midnight on Sunday 23 August
This is an exciting opportunity to play a key role in taking the Learned Society of Wales forward: ensuring we are operating at our very best – as an effective, well-governed and professional organisation – so that we can deliver our ambitious strategy to benefit Wales. Our Operations Assistant will provide invaluable support to the Operations, Finance and Governance team to ensure the smooth running of our organisation.
This post would suit a proactive, organised and detail-focussed person who would enjoy a varied role supporting, and being part of, a dynamic team. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.
LSW supports active Welsh learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable and a willingness to learn is essential.
The client requests no contact from agencies or media sales.