Charity operations manager jobs

Harris Hill is delighted to be working on behalf of a well-established Jewish charity that provides life-changing services and support to individuals, families and communities. They are seeking a Data & Insights Executive to join their fundraising team in a pivotal role, ensuring the smooth management of donor data, income processing and supporter administration. This is an excellent opportunity for a highly organised individual who enjoys working with data and systems while contributing to a cause that makes a genuine difference.

Reporting to the Head of Data & Insights, you will be responsible for maintaining accurate donor records within the CRM, processing fundraising income from a variety of sources, and ensuring donations, pledges and supporter interactions are recorded correctly. You will produce reports and data extracts to support fundraising activity, monitor pledge tracking, assist with financial reconciliations, and help deliver an excellent supporter experience through timely acknowledgements and efficient donor administration. You will also work closely with fundraising, finance and marketing colleagues to improve systems and processes, maintain data quality, and ensure compliance with GDPR and fundraising best practice.

To be successful, you will have excellent knowledge of MS Excel, experience working with CRM databases or administrative systems and demonstrate exceptional attention to detail and accuracy. You will be confident handling income processing data, financial or transactional data, managing competing priorities, and producing reliable reports to support informed decision-making. Strong organisational, numerical and communication skills are essential, along with a collaborative approach and a commitment to delivering outstanding supporter care. Experience within the charity sector and fundraising operations is necessary to be considered for this role.

To apply, please submit your up-to-date CV by 11 August at 8:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Family Support Worker – Thames Valley

£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Hours: 37.5 hours per week, Mon Fri

Duration: 13 month FTC

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary:£ 54,452.47 - £ 66,553.01 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

As part of MSF UK’s strategic ambition to take a transformational approach to organisational change, strengthen the efficiency and effectiveness of our enabling functions, support organisational growth, and continue to reduce risk, the Policy, Risk and Planning Team has been expanded into a new General Direction Support Unit. This new Planning and Accountability Unit comprises the existing team alongside two newly created teams: the Change Delivery Team and the Transparency and Accountability Team. 

In addition to taking on new functions, some functions currently sitting within the Policy, Risk and Planning Team are being transitioned to other teams within the Planning and Accountability Unit as new posts are recruited. The role-holder a vital role in maintaining the quality and continuity of current team functions while new teams are being established. They will also support the development of new functions within the team, particularly business continuity planning and extending support to MSF Ireland. Once the new structure is in place, the post-holder will be responsible for ensuring an effective handover of responsibilities and for building strong working relationships within the wider Planning and Accountability Unit. 

The Woodland Trust is looking for a Project Officer - Mourne Park. The successful candidate will be required to work for the Woodland Trust Northern Ireland (WTNI or the Trust) on the development and through third party management; the delivery of woodland creation, restoration and other forestry operations, natural and built heritage and countryside access projects, local habitat auditing and assessment programmes. They will undertake the successful delivery of The National Lottery Heritage Fund project, Mourne Park - 500 years of undiscovered natural heritage, to target and budget.

This is a fixed term contract until December 2029.

The Role:

• Lead the delivery of conservation and habitat restoration projects across the estate, including woodland creation, ancient woodland restoration, species recovery and heritage conservation activities.
• Plan, procure and oversee contracts and site works, ensuring all activities are delivered safely, efficiently and in line with Woodland Trust standards, FSC requirements and environmental legislation.
• Drive evidence-led conservation management through ecological surveys, habitat assessments and monitoring programmes that inform land management decisions and measure environmental outcomes.
• Build strong relationships with landowners, partners, agencies and local stakeholders, promoting collaborative approaches to nature recovery and sustainable land management.
• Ensure regulatory compliance and environmental stewardship, securing and managing all necessary consents, licences and permissions before works commence.
• Maintain effective project and financial management, keeping accurate records, monitoring budgets and reporting progress to support organisational and funder requirements.
• Champion community engagement and advocacy, representing the project and the Woodland Trust at meetings, events and public forums to raise awareness of conservation achievements and opportunities.
• Support and coordinate volunteers, colleagues and wider projects, contributing to funding bids, visitor engagement, corporate events and the successful delivery of Woodland Trust objectives across Northern Ireland.
• This is a homebased role, requiring regular travel to locations within the Mourne Park landscape and wider Northern Ireland, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• This is a home working position with regular travel to Mourne Park. Occasional travel to other offices, remote locations and overnight stays may also be required.

The Candidate:

• Strong project delivery experience, with a proven track record of managing complex, multi-disciplinary projects and coordinating a range of stakeholders to deliver successful outcomes on time and within budget.
• Practical forestry, woodland creation or conservation land management expertise, including experience delivering habitat improvement projects and engaging volunteers and local communities. Additionally, delivering safe, inclusive and engaging activities for children, young people and vulnerable adults across a range of settings.
• Experience building and managing effective partnerships, working collaboratively with landowners, contractors and other organisations to achieve shared objectives.
• Excellent communication skills, with the ability to confidently engage a wide range of audiences through presentations, reports, consultations, events and digital communications.
• Commercial awareness and sound decision-making ability, ensuring projects deliver maximum impact while achieving value for money and balancing organisational priorities.
• A collaborative and innovative approach, with the ability to develop new ideas, work effectively across teams and identify opportunities to strengthen project and partnership outcomes.
• Highly organised and self-motivated, able to manage competing priorities, meet deadlines and work independently while maintaining a positive, solutions-focused mindset.
• Relevant qualifications and practical requirements, including an HND or degree in a land, environmental, countryside or forestry-related discipline, strong IT skills, and a full driving licence with the ability to travel as required.
• The successful candidate will be required to undertake an Enhanced Background Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Application information and advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews will take place via Microsoft Teams on 8th September 2026.

Digital Marketing Executive

Up to £27,000 + excellent benefits

Leatherhead, Surrey

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking to appoint a Digital Marketing Executive to support lead generation, acquisition and stewardship through digital channels, and to grow engagement and donations from Rainbow Trust’s supporters.

About the role:

Reporting to the Digital marketing Manager, you will be responsible for coordinating and maximising digital channels to support fundraising, supporter engagement and organisational objectives. This includes managing and creating content across website, email, newsletters and social media platforms.

Working closely with the Digital Marketing Manager and wider teams, the postholder will create engaging, audience-focused content including copywriting, video and digital assets that increase awareness, engagement, fundraising income and supporter retention.

The role requires a digital-first approach, using data, analytics and insight to continuously improve performance and supporter experience across all digital touchpoints.

What we’re looking for:

• An influential and persuasive communicator for both online and offline content – you have professional experience in planning and delivering supporter engagement.
• Supportive and motivating – you engage the commitment of others and build and maintain strong working relationships.
• Socially focused and friendly – you have a helpful attitude, and a co-operative, collaborative decision-making style
• Working at a faster than average pace on multiple, simultaneous projects where every day is different - you maintain accuracy whilst correctly handling details, ensuring the work is completed on time
• Applications will be particularly welcome from those who are familiar with the charity sector and have experience working with Google Analytics, Data Studio, Tag Manager and Photoshop
• Educated to A level or equivalent, it is important that you are able to demonstrate your skill in analysing and interpreting data to drive optimisation 

Why join us:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website and apply online.

Closing date: 21 August 2026

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

HR/People Officer 
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About Manx National Heritage

Manx National Heritage (MNH) is the Isle of Man’s national heritage charity and the custodian of some of the Island’s most significant cultural, historic and natural assets. The organisation cares for nationally important heritage sites, extensive museum collections, archives and landscapes, preserving and promoting the Isle of Man’s unique heritage for current and future generations. Through conservation, education, public engagement and cultural services, MNH plays a vital role in protecting the Island’s heritage while contributing to its prosperity, identity and quality of life.

About the Role

As Head of Finance, Governance & Corporate Services, you will be a key member of the senior leadership team, providing strategic financial leadership to support the long-term sustainability of the organisation. Reporting to the Chief Executive, you will oversee all aspects of financial management, governance and corporate services, ensuring robust financial controls, effective decision-making and compliance with charity and regulatory requirements.

This is an excellent opportunity for an experienced finance leader to combine strategic thinking with operational delivery, helping to safeguard the future of a respected heritage charity while supporting its charitable, educational and cultural objectives.

Key Responsibilities

• Lead and manage the organisation’s finance function, ensuring the delivery of high-quality financial services.
• Develop and implement financial strategies that support organisational sustainability and growth.
• Oversee budgeting, forecasting, financial planning and end-to-end cashflow management.
• Produce accurate and timely financial reports, management accounts and statutory returns.
• Ensure robust financial controls, risk management processes and regulatory compliance are maintained.
• Provide strategic financial advice and insight to the Chief Executive, Board and senior leadership team.
• Support organisational decision-making through effective financial analysis and performance monitoring.
• Lead on governance matters, ensuring compliance with charity, legal and regulatory obligations.
• Oversee corporate services functions and contribute to the effective management of organisational resources.
• Manage, develop and support finance managers and their teams, fostering a high-performing finance function.
• Drive continuous improvement in financial systems, processes and reporting, including the effective use of financial management software.
• Contribute to the development and delivery of organisational strategy and business objectives.
• Promote value for money, operational efficiency and long-term financial resilience across the organisation.
• Build and maintain effective relationships with internal and external stakeholders, auditors and funding bodies.

About the Sheldrick Wildlife Trust

For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.

We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.

The Opportunity

This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.

Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.

We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.

What You Will Do

• Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
• Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
• Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
• Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
• Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
• Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
• Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
• Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
• Explore opportunities to grow income from European and international donors
• Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
• Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.

About You

We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.

• Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
• Experience developing individual giving programmes, including mid-level or major donor cultivation
• A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
• Experience managing a small fundraising team with warmth, clarity and accountability
• Strong relationship management and stewardship skills
• Experience working with a donor CRM and using data to inform fundraising decisions
• Comfortable in a building role – excited by developing programmes that don't yet exist
• Experience managing fundraising budgets and producing income forecasts and performance reports.
• Genuine passion for wildlife conservation – this role is for someone who cares about the cause
• Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office

Why Join Us

• A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
• A large, loyal and warm supporter base with significant untapped potential
• Real scope to build something – this is a new role with genuine influence from day one
• A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
• Direct line to the Executive Director and member of senior leadership team
• 25 days annual leave plus bank holidays (33 days total)
• Salary exchange pension with 5% employer contribution
• Salary of £55,000 – £60,000 depending on experience

How to Apply

Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.

We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.

All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.

Our Interim Executive Director will lead JustMoney Movement into the next chapter of our exciting story. The primary focus for the role will be to develop and implement a sustainable future strategy, while providing transitional leadership. 

The JustMoney Movement is a small organisation with a big vision. We are passionate about the role Christians and churches can play in bringing about an economy that works for people and planet.We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.  Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future.

Under the leadership of Sarah Edwards, over the past 5 years, we have rebranded from the Ecumenical Council for Corporate Responsibility (ECCR), and grown a substantial profile and programme of education and campaigning work across the UK churches, connecting faith and finance for a fairer, greener world.

We are living in turbulent times where we face interconnected, systemic crises in inequality, nature and the climate, driven by our financial and economic system. We believe our movement building approach, technical expertise, and wide range of collaborations across church, other faith and secular groups, enable us to play a vital role in confronting these crises.

At the same time, small charities face unprecedented challenges at this current moment, and require bold and innovative approaches in order to navigate this context. We are looking for an Interim Executive Director to help us build on this legacy, to secure a sustainable long-term future, while remaining agile and able to seize opportunities as they arise.The role will need to establish a sustainable future strategy and develop our funding strategy, while overseeing the delivery of our current workplan and ensuring sound governance of the charity.

We have a small, dedicated and talented team of staff and contractors delivering the work and a strong, diverse and experienced board, with a new incoming Chair, Simeon Mitchell, who has served as a trustee for a number of years.  We have welcomed four new trustees this year, bringing a wealth of skills, knowledge and enthusiasm.

Interim Executive Director (0.8 FTE, 6 to 12 months)

Salary: £49,493 for 4 days per week (pro rata from FT £61,866).  We have some flexibility to consider 3 days per week.

Location: Hybrid, based at home with option to work 1 day a week in London office. Some travel within the UK.

Contract: 6 to12 months

There is the possibility of a permanent role becoming available at the end of the Interim Executive Director role appointment, subject to funding.

An early, flexible start would be desirable from September/ October 2026.

Given the nature of the role, we are very open to discussions with the right candidate to identify mutually acceptable arrangements for the appointment.

Role description

· Partner with the Board, to develop and deliver JustMoney Movement’s strategy and objectives, rooted in our movement-building theory of change, and our Christian identity, culture and values.  This may include identifying and implementing change, as needed.

· Lead on the creation and delivery of our fundraising strategy to ensure JustMoney Movement’s financial viability for the long-term.  This will build on our current mix of grant funding, alongside our small but long-standing and loyal donor base of individuals and organisational supporters. We need to explore and grow alternative opportunities such as paid services and corporate funding.

· Oversight of operations and finance management, delivered by the Head of Operations.

· Support and empower the JustMoney Movement staff team in the delivery and monitoring of the 26-27 action plan for our education, campaigning and influencing activities. 

· Alongside the Director of Movement Building, represent the organisation externally, seeking opportunities to raise the profile and demonstrate the impact of the organisation, positioning JustMoney Movement as a leading voice on issues of faith and finance.

· Work with the Director of Movement Building to identify and lead on strategic relationships and collaborations with stakeholders, including funders and key partners, in order to achieve our objectives. 

· With the support of the Head of Operations, oversee a strong governance framework to ensure we meet external, legal and regulatory requirements and guidance (including the Charity Governance Code).

Person Specification

Experience:

· Management at board or management level of a charity, and the understanding of the governance requirements this brings

· Developing and implementing a fundraising strategy with a proven track record of raising funds

· Interim or change management, ideally within a small organisation

· People management, ideally within a small organisation, and through change processes

· Strategic planning, monitoring and evaluation for impact

· Working with UK churches (desirable)

· Engaging with questions of economic justice, Christian ethics and/or ethical investment (desirable)

· Campaigning or advocating for social change (desirable)

Knowledge and Skills:

· Degree or equivalent experience in a relevant area (e.g. business, theology, economics)

· Self-motivated with problem solving ability and critical thinking skills

· Outstanding interpersonal, written and verbal communication skills

· A strong “can-do” attitude, combining hands-on skills with a strategic mindset

· Exceptional organisational skills, including attention to detail and the ability to multi-task

· Knowledge of Christian ethical approaches to economic justice/ theology of economics (desirable)

· Understanding of the UK churches context and some of the stakeholders with whom JustMoney Movement works

· Understanding of the financial, governance and legal requirements for charities, and their implementation

· IT skills including use of Office 365 to manage a remote team and its work

· Finance skills to oversee and engage with budgeting and accounts.

Personal Characteristics:

· Commitment to the Christian ethos and values of JustMoney Movement.

· High levels of personal and professional integrity, reflected in respect for others and work ethic

· Passion for social, environmental and economic justice and a desire to see church members engage in it as an expression of faith.

If you would like an informal conversation about the role with the current Executive Director, Sarah Edwards, or incoming Chair Simeon Mitchell, please contact us to arrange.

Please apply with your CV, two references (at least one recent) and a cover letter addressing the person specification by 9am on Monday 10th August

This is a Youth Worker Maternity cover (FTC - 11 Months), hybrid role, with a combination of home working, community-based work and regular travel to sites within the Buckinghamshire area such as, Aylesbury and High Wycombe.

For the full job description, please visit our website for the full recruitment pack. 

PURPOSE OF ROLE

Caudwell Youth exists to level the playing field for Young People at risk.

To change this, we:

• Shape Futures: person-centred support through long-term volunteer mentoring and targeted intervention
• Shape Community: positively impacting the community by connecting people together
• Shape Change: reduce stigma, amplify youth voice and demonstrate best practice in the sector

Our core service is a person-centred volunteer mentoring service, delivered across Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton, for up to 18 months.

We also offer a short term intervention programme, in Buckinghamshire. The Shaping Futures programme 8 - 12 weeks of targeted work to support reduction in offending behaviour.

The Operations Team play a key role in achieving this vision.

You will be responsible for ensuring the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long- term mentoring for young people.

Key Duties:

• Coordinate onboarding of young people, including the initial assessment, and developing 12 individualised sessions bespoke to each young person.
• Ensure a 12-week programme is written and sent to the young person with agreed outcomes after initial meeting.
• Responsible for a case load of young people up to 20 young people at any one time.
• Lead sessions and activities with appropriate resources to empower young people to make more positive choices to reduce violent behaviours, reduce risk of exploitation and other offending behaviours.

Coordination & Development

• With support from your line manager, ensure the delivery, development of services, community-based activities, and development opportunities are in line with regulatory requirements, our own policies, including safeguarding, social media, health & safety and data protection.
• Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
• Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility is completed, with support from your line manager where appropriate.
• In collaboration with the Operations team, support activities for the needs of the young people across the charity’s wider geographies.

Partnerships & Liaison

• Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
• Ensure effective, relevant and appropriate communication at all times.
• Represent the Charity to other organisations, funders and supporters.
• Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
• Be a point of contact for referrers and external contacts as regards to activities and service provision.
• Maintain strong working partnership with Thames Valley Police and Buckinghamshire Council to deliver the Shaping Futures Programme.

On appointment, you are expected to have:

Essential

• Minimum of 2 years' experience working with young people in formal or informal settings
• Experience working with statutory services to support at-risk young people
• Experience planning and delivering activities or support services for young people
• Experience working to agreed delivery targets, monitoring outcomes, and report writing
• Full UK driving licence with no endorsements or convictions, eligible for business insurance

Desirable

• Experience of liaising and relationship building with local networks
• Hold a Certificate in Youth Work and Community Practice or a relevant equivalent (minimum Level 2 - JNC, NYA, or equivalent)

Knowledge & Skills:

• Excellent knowledge and understanding of young people services in the UK
• Strong understanding of young people at-risk and trauma-informed practice
• Good understanding of safeguarding, confidentiality, and child protection procedures
• Knowledge of local referral pathways and support services
• Basic experience using Microsoft Office (Word, Excel, Outlook) and CRM systems (Beacon CRM)
• Excellent presentation skills to external stakeholders

Personal Attributes:

• Strong people skills: demonstrates empathy, leads by example, and contributes to positive team culture
• Commitment to equality, diversity, and inclusion
• Positive attitude with proactive and flexible approach to work
• Strong communication and interpersonal skills
• Ability to work independently while accepting guidance and supervision
• Resilience and ability to manage challenging situations
• Cultural competency and awareness of diverse communities

You will have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.

The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements.

Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle.

AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential.

This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects.

The role includes some international travel to visit Grantee Partners and support compliance activities will be required.

MAIN RESPONSIBILITIES

Grant Compliance and Financial Management

You'll support effective financial management and compliance across your grant portfolio by:

• Managing a portfolio of approximately 100–120 grants.
• Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners.
• Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance.
• Supporting Grantee Partners with budget revisions where required.
• Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening.

Due Diligence and Risk Management

You'll help safeguard AmplifyChange's funding by:

• Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support.
• Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts.
• Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls.
• Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity.
• Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk.

Partner Support and Capacity Strengthening

You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by:

• Acting as the first point of contact for financial management and compliance queries within your grant portfolio.
• Providing technical advice and guidance to support effective financial management and compliance.
• Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance.
• Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings.
• Supporting our online Grantee Partner community through the Circle platform.

Collaboration and Continuous Improvement

You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by:

• Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle.
• Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities.
• Contributing to the ongoing development and improvement of grant management systems, processes and ways of working.
• Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners.

PERSON SPECIFICATION

We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation.

Essential

• Sensitivity to, and support for, the values and general aims of AmplifyChange.
• Fluency in spoken and written French.
• Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance.
• Educated to A-level or equivalent.
• Strong IT skills, including Microsoft Office and advanced Excel
• An interest in working within the international development and sexual and reproductive health and rights sector.
• Experience of working in a collaborative team environment and building effective relationships across diverse teams.
• Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds.
• Good financial awareness, analytical skills and excellent attention to detail.
• Ability to manage a varied workload, prioritise effectively and meet deadlines.
• Ability to use initiative and apply a proactive, solution-focused approach to work.
• Self-motivated, with the ability to work independently as well as collaboratively.
• Willingness and ability to undertake international travel.

Desirable

• Experience of working in a charity, grant-making or not-for-profit organisation.
• Experience of grants management systems, with Fluxx experience advantageous.
• Experience of working in sexual and reproductive health and rights and/or international development.
• Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region.
• Educated to degree level or equivalent.
• Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund.

WORKING ARRANGEMENTS

Reports to the Grants Compliance Manager.

This is a full-time role (37.5 hours per week).

Some international travel to visit Grantee Partners and support compliance activities will be required.

AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered.

Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK.

SALARY AND PACKAGE

Basic salary range              £31,000 to £34,000 

Holiday                                25 days per annum on full time basis

Pension                                8% employer contribution

Life insurance                     Life assurance scheme

Benefits                               Employee Assistance Program & Health Cash Plan

Individual Giving Executive

Up to £27,000 + excellent benefits

Leatherhead, Surrey

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for someone who is passionate about inspiring people to support our work with seriously ill children and their families. As an Individual Giving Executive, you will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged.

About the role:

Reporting to the Individual Giving Manager, and working closely with external partners, the Individual Giving Executive will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged. The post holder will contribute to the planning, delivery, and evaluation of fundraising campaigns across multiple channels, including direct mail, digital, and telemarketing.

This role offers an exciting opportunity to develop expertise in direct marketing and individual giving fundraising, working on a variety of campaigns designed to attract, retain, and inspire donors.

You will gain hands-on experience in supporter communications, project management, and data-driven fundraising, helping to shape effective appeals and engagement strategies. Your creativity and attention to detail will help ensure our messages reach the right people in the right way, building lasting relationships with supporters.

Why join us:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website and apply online.

Closing date: 21 August 2026

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. 

At Ambitious about Autism we're currently looking for an Executive Assistant to join our team on a 15 month MAT cover.

You'll provide high-level executive support to the Director of Education and Care and contribute to the achievement of corporate and departmental objectives. The role is responsible for developing and maintaining effective administrative systems, supporting the Education Services Team, and coordinating financial reporting processes, including management accounts and forecasts.

You'll manage the day-to-day office of Director of Education and Care, including complex diary management, meeting coordination, briefing preparation, minute-taking, action tracking, and travel arrangements. You'll act as a key point of contact on behalf of the Director of Education and Care, communicating professionally with a wide range of internal and external stakeholders, including local authorities, education providers, professional advisers, suppliers, sector bodies, charity leaders, parents and carers.

We are looking for someone who has:

• Considerable successful experience as a Personal Assistant to a senior post with multiple internal and external stakeholders in a relevant setting.
• Experience of supporting a busy senior management team to achieve ambitious targets and goals and to respond to unexpected opportunities and tight deadlines.
• Experience of briefing senior management on potentially serious issues and of troubleshooting and managing reputations and good relationships.
• Ability to work without close supervision, to evaluate progress and to take the initiative to solve problems quickly and effectively.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We’re looking for a proactive and technically minded IT Administrator to join our small but mighty IT team. In this varied and hands-on role, you’ll play a vital part in keeping The Charity’s systems, devices, and digital infrastructure running smoothly — so that everyone across the organisation can do their best work in support of our mission. The role is 4 days in the office, with Friday working from home. Please note that our office is currently based in Fleet; however, we will be relocating to Woking from 2027. Candidates should be comfortable with this future change in location.

Working closely with the IT Manager you’ll be the first point of contact for in-office IT support requests, managing and resolving tickets efficiently, maintaining our hardware and asset register, keeping documentation up-to-date, and assisting with the onboarding and offboarding of staff and volunteers.

You’ll also collaborate with our external IT Services provider to ensure that requests are being progressed and with the wider internal teams on a broad range of projects — from maintaining our Microsoft 365 environment to scoping new digital solutions that help The Charity operate at its best. If you’re passionate about IT and want your work to make a real difference, this could be the perfect next step in your career. 

WHO WE'RE LOOKING FOR:

You’re a confident and curious IT professional who thrives in a busy, fast-paced environment. Organised and solutions-focused, you’re comfortable balancing day-to-day support requests with longer-term project work. You’ll bring strong communication skills, a collaborative spirit, and a genuine desire to help people — making sure everyone at The Charity has the tools and technology they need to deliver life-changing work. 

KEY ACCOUNTABILITITES:

• Serve as a key point of contact for IT support, triaging and resolving helpdesk tickets through our ticketing system in a timely and effective manner

• Work closely with the IT Manager to deliver IT services across the organisation, supporting strategic priorities and day-to-day operations

• Participate in daily IT team Scrums to share updates, discuss solutions and coordinate workload

• Manage the onboarding and offboarding of IT systems and accounts for staff, volunteers and contractors, ensuring a smooth and efficient experience

• Maintain and update the Asset Register, ensuring accurate records of all hardware and software

• Provision, configure and maintain The Charity’s hardware, including laptops, peripherals and mobile devices

• Administer and support our Microsoft 365 environment, including user accounts, licences and core applications

• Collaborate with our external IT Services provider to resolve escalated issues and deliver improvements

• Contribute to IT projects across the organisation, from initial scoping through to implementation

• Produce clear system documentation, project briefs and progress reports

• Provide IT guidance and training to staff at all levels, promoting confident and effective use of our tools and systems

• Take an active role in IT training delivery - designing, scheduling and running sessions (both group and one-to-one) and proactively identifying skills gaps across the business

• Identify opportunities to improve IT processes, systems and the overall user experience across The Charity

• Support, monitor and maintain the office infrastructure, including firewalls, switches, access points, and Wi-Fi / network security