Engagement jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact.
Programme Overview
Connect to Work is a UK government-funded initiative aimed at supporting individuals with disabilities, health conditions, or other complex challenges in finding and maintaining employment. The program offers tailored assistance, including one-to-one coaching, employer engagement and help with CV writing. Participants can receive up to 12 months of guidance if they are seeking employment, or up to 4 months if they are currently employed but at risk of losing their job. Support is delivered through local partnerships, and individuals can either self-refer or be referred by professionals and community partners.
In Hampshire we will be delivering Lot 2 – aimed at supporting victims and survivors of Domestic Abuse. We will be working alongside Stop Domestic Abuse and other local partners and domestic abuse charities across the area to deliver a joined up and tailored support for this specific cohort.
The Employment Specialist will be based in Havant and play a vital role in the success of the programme for those across Hampshire. They will manage a small caseload, delivering person centred support to create and follow an individualised workplan, engaging with employers directly to support people into good and sustainable work. They will be enthusiastic and passionate about helping people to find that role that works for them.
Location and Salary
The role will be based in our Havant office with travel expected across Hampshire throughout the week to agreed venues. Salary will be £27,976 - £29,500 depending on experience. Travel expenses over and above those to the base location will be reimbursed.
Primary Duties and responsibilities:
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Champion our customers as valuable candidates by actively promoting them to employers and raising awareness and support available through the programme
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Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by and with each customer.
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Have regular check-ins with customers to track their progress before starting employment and once in employment
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Advocate for the values of our programmes by working in partnership with employers to view our clients positively and inclusively during recruitment.
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Build potential employment opportunities through proactive engagement with potential employers.
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Facilitate work experiences, such as placements, trials, and shadowing opportunities with suitable employers where appropriate.
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Provide ongoing In Work Support to customers who have successfully gained employment, helping them sustain and thrive in their roles, including working in partnership with employers.
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Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
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Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
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Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
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Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
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Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers
Skills and experience:
Required
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A passion for working with people and have a solution focused approach
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Experience working with people facing barriers to employment including health conditions and disabilities
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An understanding of the dynamics of domestic abuse (physical, emotional, physiological, sexual, financial, coercive control) and the importance of a trauma informed approach
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Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
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Proven experience in developing networks and building strong partnerships to support customers goals
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A flexible approach to working hours is essential, including the ability to support occasional evening and weekend activities.
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Strong organisational skills including managing caseloads
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Knowledge of safeguarding, data protection and confidentiality requirements
Desirable
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Driving licence and access to a car given the community delivery of the contract
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Track record of helping individuals progress into work
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Understanding of supported employment programmes, such as IPS
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Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
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Knowledge of the employment market in their area.
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Experience providing support and guidance on welfare and benefits, with a strong understanding of mental health and physical health challenges
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Safeguarding: A strong understanding of safeguarding policies and procedures for both children and adults, and legal responsibilities regarding information sharing
Key Competencies:
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Creative intelligence;
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Ability to motivate, challenge and inspire;
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Proactive and solution focused;
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Excellent communication skills;
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Kind, personable and approachable
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Performance and target focused;
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Excellent organisation and prioritisation skills;
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The determination and drive to want to make a positive difference.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium International is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
- Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre,(hybrid TBC) North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Closing date: Wednesday, 4 February
- Interview date: Wednesday, 11 February
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking an enthusiastic and detail-oriented Fundraising and Events Coordinator to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.
This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.
Key Responsibilities:
Events & Challenge Coordination
Assist in the planning and delivery of Charity Right’s physical fundraising events, including but not limited to:
- Local charity walks and runs
- UK marathons and half-marathons
- International treks (e.g., Everest Base Camp, Kilimanjaro)
- International marathons and endurance challenges
- Support logistics such as registration, travel coordination, permits, supplies, safety planning, and postevent wrap-ups
- Liaise with event partners, tour operators, venues, and sponsors where relevant
- Ensure all events are aligned with Charity Right's values and fundraising stand Participant Support
- Provide first-class support to event participants from sign-up to post-event follow-up
- Help supporters set up and optimise their fundraising pages
- Motivate and encourage participants to reach their fundraising targets
- Maintain regular communication with participants throughout their journey
Marketing and Promotion
- Work with the Marketing team to create engaging promotional content for each event/challenge
- Support email campaigns, social media content, and digital materials to drive sign-ups
- Assist in creating fundraising packs, challenge guides, and event-day materials Data and Reporting
- Maintain accurate data on participants and donors using the CRM system
- Contribute to event impact reporting, including feedback collection and case studies
- Track fundraising progress against targets and report on key metrics
Volunteer Engagement
- Help recruit and brief volunteers for relevant events and activities
- Ensure volunteers are well-supported and represent Charity Right's values
- Coordinate volunteer schedules and responsibilities for event days
Essential Skills and Experience
- Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously
- Excellent written and verbal communication skills
- Confident interpersonal skills with the ability to build rapport with participants, volunteers, and external partners
- Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new digital tools
- High attention to detail, particularly when managing data and logistics
- A proactive, can-do attitude with the ability to work independently and as part of a team
- Willingness to travel within the UK for events and occasional work on evenings or weekends
- Genuine passion for charitable work and Charity Right's mission
- At least 1 year's experience in events coordination, fundraising, customer service, or a related field
Desirable
- Experience working within the charity or non-profit sector
- Familiarity with CRM or fundraising databases
- Experience supporting or participating in challenge events such as marathons, treks, or endurance activities
- Understanding of fundraising regulations and best practice (e.g., Fundraising Regulator Code)
- Volunteer coordination or management experience
- A valid UK driving licence and access to a vehicle
- First aid certification or willingness to obtain one
Working Culture:
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven team committed to creativity, integrity, and delivering real-world impact.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for:
X1 FTE Development Officer in Lancashire (Inclusive North)
X2 FTE Development Officers in Greater Manchester. (GMECN)
X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley)
The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from)
A physiotherapy role like no other
Are you a registered physiotherapist seeking a fresh challenge? Are you looking to further develop your leadership capabilities and looking for your next career opportunity? Do you want to use your knowledge, skills and experience to support other physiotherapists, students and support workers?
As a Professional Adviser for the Chartered Society of Physiotherapy (CSP), you can achieve this and more. We have an exciting opportunity to work with members, services and stakeholders in Northern Ireland for someone who wants to broaden their experience, influence decision-making and contribute to shaping the profession.
You will be a UK-resident, have recent or current experience of working within the health system in Northern Ireland, and ideally be based in, or within easy travelling distance of Northern Ireland to meet the requirements of the role and engage in member-facing activity.
This is a totally different role where you will use your professional knowledge, skills and experience, working with the physiotherapy workforce and other stakeholders across the UK to improve and transform practice and service delivery. You will have a specific focus on strengthening our professional activities within Northern Ireland. You will work with colleagues across the CSP to develop resources and approaches that will facilitate and empower members to demonstrate the impact and value of physiotherapy to the populations they serve.
This role has both national and regional responsibilities. You will play a key role in the progression and delivery of innovative national projects and lead specific areas of work related to our strategic objectives, with an emphasis on activities from a Northern Irish perspective. In collaboration with national stakeholders, you will play an active role in identifying and influencing developing policy, looking for opportunities to enhance service provision and improve patient outcomes and experience through better provision of physiotherapy.
The CSP has a network of regional and country teams across the UK to support our members wherever they live, work or study. You will join a country multi-disciplinary team with CSP colleagues from policy, communications and the trade union to develop robust networks and engage members. This role therefore requires excellent communication, influencing and networking skills to enable members to understand, evidence and articulate the value and impact of physiotherapy to influence local decision-making.
It doesn’t stop there. You will be part of a team of professional advisers who provide peer support and a professional advice service to CSP members. There are numerous development opportunities to work as part of other corporate teams, giving you access to a range of experiences such as lobbying government, influencing press and media coverage and working with local physiotherapy services to shape commissioning strategies and decisions.
The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. The CSP is committed to promoting equity, inclusion and belonging within both the CSP and the profession more widely. It is important that our professional advisers represent the diversity of our members and the populations we serve.
If you are looking for an exceptionally rewarding and challenging role, would enjoy working in a team environment and seeing the difference your input makes to the profession across the UK, this role is for you.
We are open to discussing potential secondment arrangements for this role, subject to agreement.
Working arrangements
Flexible working
We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
Closing date: 10am, 5 February 2026.
Shortlisting outcome: W/C 16 February 2026.
Interview date: 26 February 2026 (virtual).
Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
UCB is dedicated to delivering the hope filled, transformative message of Jesus into people’s lives on a daily basis. We are looking for an experienced, creative and visionary Broadcasting Director to join our Executive team.
As Broadcasting Director, you will know how to inspire and lead others in fulfilling UCB’s broadcasting vision. You will already have experience in shaping strategy that expands audience engagement, deepens impact and strengthens reputation. This role will involve influencing a commitment to excellence across radio and digital platforms, including UCB Player, podcasts, video, and social media, ensuring every broadcast reflects UCB’s mission and core values.
Our ideal candidate will have a creative mindset, excellent communication skills and a strong understanding of broadcasting trends and the protocols that regulate them.
If you are passionate about Christian media and have the skills and experience to lead our broadcasting team, then we would love to hear from you.
This position is currently based at our Broadcast Centre, Hanchurch Lane, Hanchurch, Stoke on Trent ST4 8RY
Closing date for applications: - Monday 9th February 2026 – 12 noon. However, we reserve the right to close early should we receive sufficient applications.
Initial Zoom Interviews: Tuesday 17th February 2026
On site Interviews: Tuesday 24th February 2026
Salary: £65,000 - £70,000 per annum depending on skill and experience. Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please visit our website
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to be partnering with our sector leading client on an exceptional opportunity for a Senior Philanthropy Manager. This pivotal role will spearhead the expansion of their major donor portfolio, driving strategic donor engagement, cultivating new relationships, and mentoring a high-performing team as they transition to a more proactive philanthropy model.
We’re seeking a dynamic major donor fundraiser leader with a proven ability to grow donor portfolios, navigate change, and inspire teams—someone who thrives on building meaningful connections and delivering measurable impact.
Key Responsibilities
- Develop and nurture relationships with major donors, identifying new prospects and deepening existing partnerships
- Lead the creation and execution of strategic fundraising plans in collaboration with the wider team
- Analyse donor data and giving trends to refine approaches and maximise results
- Deliver clear, insightful reporting to senior leadership, ensuring transparency and accountability
- Manage and coach a high-performing team, fostering a culture of excellence and innovation
Person Specification
- Demonstrated success in expanding major donor portfolios with demonstrable successful asks for high five figures with the ambition to get to six figure asks
- Outstanding communication and relationship-building skills across diverse stakeholder groups
- Strong analytical mindset with the ability to interpret complex data and translate insights into action
- Adaptable, self-motivated, and collaborative—comfortable working both independently and within a team
What’s on Offer
- Competitive salary: £60,000
- Flexible hybrid working
- Part time and compressed working options available
How to apply
To apply, please submit your CV via the 'Apply Now' button. Kindly note that applications via email will not be considered. We aim to respond to successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set is dedicated to inclusive recruitment practices and ensuring equal opportunities for all applicants—regardless of race, sexual orientation, disability, age, or gender. We warmly welcome candidates from all backgrounds and are happy to make reasonable adjustments to support a fair and accessible recruitment process.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
About the role
We have an exciting opportunity to join our Oxford Skylight as a Receptionist. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.
You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, members of the public using the café or arts facilities, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is based onsite with no option for homeworking.
About you
To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understand the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 15th February 2026 23:59
Interview date and location: Week commencing 23rd February 2026, in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
Interview process: Competency-based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Salary: FTE £30,878 per annum, pro rata (£16.97 per hour)
Location: Peterborough - fully onsite during training, moving to hybrid afterwards.
Contract: 12-month fixed term, part-time (17.5 hours per week).
Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £15,439 per annum (FTE £30,878 per annum) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
- You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
- You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
- As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
- Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
- Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 378
Night Young People Support Worker
Join us and help young people build safer, stronger futures.
Location: Durham
Salary: £24,136 per annum
Closing Date: 12 February 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As a Night Young People Support Worker at our service in Durham, you’ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets‑based, psychologically informed approach, you’ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support.
As part of the night team, you’ll carry out essential safety checks, respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you’ll use clear communication, strong boundaries and steady problem‑solving to maintain safety and wellbeing throughout the night.
Please note that access to transport is essential due to location of the projects and lack of public transport links
In this role, you will:
· Support young people in supported accommodation to build skills, resilience and independence
· Lead on risk assessments and create SMART, outcome‑focused support plans
· Manage a caseload as the named key worker while supporting all residents day‑to‑day
· Promote engagement in education, training, employment and volunteering
· Work collaboratively with partner agencies and follow safeguarding procedures
· Maintain a safe, welcoming environment and prepare rooms for new resident
· Keep accurate case records and uphold professional boundaries
· Work flexibly as part of a rota, including some evenings and weekends
About You
You'll bring your passion for empowering young people and your ability to create safe, motivating spaces that inspire progress. You’ll use strong communication, safeguarding awareness and confident risk‑assessment skills to deliver clear, outcome‑focused support. With experience supporting young people facing homelessness, mental health or substance‑use challenges, you bring calm, flexible and solution‑focused practice. You work collaboratively with partners and volunteers while managing a caseload and delivering consistent, high‑quality support.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family‑friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death‑in‑service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About The Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income.
The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management.
This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income.
About You:
ESSENTIAL
• Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets.
• Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value.
• Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation.
• Track record of delivering results against ambitious supporter recruitment and income targets.
• Confident in forecasting, performance analysis, and data-driven decision-making.
• Experience managing external agencies and suppliers.
• Excellent project management and organisational skills.
• Strong communication and relationship-building skills with internal and external stakeholders.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of GDPR and data protection in a fundraising context.
DESIRABLE
• Experience working within the charity or non-profit sector.
• Knowledge of supporter journeys and donor engagement best practice.
• Experience in testing and optimising acquisition channels for improved ROI.
• Experience of acquisition channel modelling and forecasting for return on investment.
• Key Performance Indicators (KPIs)
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB7
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc.
REF-226 129
About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.
At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.
We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.
Key details
- Salary: £30,000 pro rata
- Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
- Strong possibility of increasing to 21 hours (3 days) in future
- Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
- Reports to: Executive Director
- Contract: Permanent, subject to successful 6-month probation
- Annual leave: 25 days (pro rata)
- Pension: Auto-enrolment after 6 months, with 3% employer contribution
- Right to Work check required
Accessibility
We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.
Key responsibilities
Fundraising and donor management
- Research, develop and submit fundraising proposals to trusts, foundations and major donors
- Maintain accurate fundraising trackers for applications and reporting deadlines
- Coordinate partner inputs for monitoring and donor reports
- Support the Executive Director with fundraising and reporting to trusts and individuals
Events
- Plan and manage Action Village India events across the year
- Attend fundraising events (including evenings and weekends, as agreed)
- Attend WOMAD festival and support delivery of Action Village India’s stall and presence
Individual giving
- Plan and deliver regular appeals and supporter communications
- Develop new ways to engage supporters and grow individual giving income
- Build strong supporter journeys to retain and deepen engagement
Communications and development
- Create compelling fundraising and supporter communications
- Contribute to newsletters, annual reports and appeals
- Coordinate content for events and exhibitions, including WOMAD
- Work with partners to generate stories, updates and visual content
- Manage organisational content such as leaflets, webpages and reports
- Work closely with the Communications and Administrative Officer on social media and CRM content
Person specification
Essential experience
- Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
- Proven success securing funding from UK trusts and foundations
- Strong proposal and report writing skills
- Experience co-organising fundraising events
Knowledge and skills
- Knowledge of UK trusts, foundations and institutional funders
- Understanding of the international development and solidarity sector
- Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
- Excellent written communication skills for diverse audiences
- Proficiency in Excel
Personal qualities
- Passion for social justice and supporting marginalised communities in India
- Highly organised, self-motivated and able to manage competing priorities
- Comfortable working independently in a small team
- Strong interpersonal and cross-cultural relationship-building skills
Desirable
- Experience working with NGOs, particularly in Asia and India
- International development experience
- Photoshop and InDesign skills
- Clean driving licence
Other requirements
- Willingness to work some evenings and weekends and attend WOMAD (late July)
- Ability to travel to rural India if required
- Strong commitment to equality, diversity and inclusion and to Action Village India’s values
How to apply
Please email:
- Your CV (with two contactable references)
- A supporting statement or cover letter (around two sides of A4, maximum three)
Closing date: Sunday, 8 February 2026
The client requests no contact from agencies or media sales.
Head of Public Affairs, Media and Digital Communications
Cardiff
£71,816 pa rising incrementally to £73,207 pa
Fixed term contract until March 2028
Full time – 35 hours per week (happy to discuss flexible working)
Our client is looking for an experienced and politically astute Head of Public Affairs, Media and Digital Communications to help shape their work, influence decision‑makers and strengthen the voice of working people across Wales.
Do you have experience in working in or with trade unions, political institutions, political parties or public affairs organisations, with a strong understanding of how political decisions are made?
Can you lead and develop a communications team, delivering high‑quality, timely and strategic outputs across press, digital and social media?
Do you have strong analytical skills and political judgement, with the confidence and ability to respond quickly to fast moving events and changing contexts?
Do you have knowledge and understanding of current key issues in Wales and the UK more broadly around employment, the economy, society, trade unionism and politics- and can you apply this insight into communications and public affairs work?
In this role you’ll be working with unions and other organisations to deliver their priorities and will take the lead on building and maintaining effective relationships with elected representatives, advisors and civil servants across pollical parties. As well as having excellent interpersonal skills, the successful candidate will also need to demonstrate they can operate confidently in a political environment, influence decision‑makers and represent our client with authority. You’ll also work closely with the General Secretary and senior leadership team to align political engagement with communications strategy, ensuring the organisation's voice is clear, consistent and influential.
You will also be responsible for monitoring and evaluating the impact of political and communications activity, using insight and data to refine and strengthen their work.
They’re looking for someone who can demonstrate:
-
A strong personal commitment to equality and diversity and the aims and values of our client
- Excellent organisational, planning and time management skills
- The ability to act as a confident spokesperson, with outstanding written, digital and verbal communication skills.
- An understanding of trade union values, campaigns and structures
- The ability to work collaboratively with senior leaders, unions and partner organisations
Desirable:
- Experience working in a bilingual (Welsh/English) communications environment
Our client is particularly keen to receive applications from Black, Asian and minority ethnic (BME) applicants who are underrepresented in this part of the organisation but also welcome applications from any candidate.
The closing date for completed applications for this post is 12 noon on Wednesday 11 February 2026.First round interviews will be held on Thursday 19 February 2026 with second round interviews scheduled for Wednesday 4 March 2026.
First round interviews will be conducted in person at their Cardiff office. Second round interviews will be conducted in person at their London office.
Staff enjoy a good benefits package including final salary pension scheme and other benefits.
At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer (MAT cover) to join our Fundraising team.
You'll identify and cultivate corporate prospects, supporting on securing income through written application and pitches, whilst managing a portfolio of existing corporate partnerships. You'll build and maintain effective relationships to maximise corporate participation with current and prospective supporters.
You'll proactively identify funding opportunities and use your own initiative to make suggestions on our approach and/or suitable funding areas, devising innovative ways of accessing and engaging companies, as well as organising volunteering opportunities for corporate partners.
You will have:
- Experience of working successfully with corporate funders
- Experience of supporter relationship management with a track record in building successful relationships and raising funds from companies.
- Experience in accurate, timely data recording and CRM
- Excellent communication skills with good written and verbal communication.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.


