Gift aid and fundraising compliance manager jobs

BirdLife International is recruiting a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence to deliver the organisation’s 10-year strategy.

Location: Remote with occasional visits to the Cambridge office

Who we are

People are destroying and consuming nature at a devastating rate. Birds are our early warning system.

BirdLife International is a global family of 123 national partners covering all continents, landscapes and seascapes. We use bird science to collect and analyse data from around the world to implement the most effective and innovative conservation measures possible.

Through our unique local-to-global approach, we deliver high-impact and long-term conservation for the benefit of nature and people. Our network of over two million birders, scientists and local volunteers helps to track, follow, analyse, conserve and understand every bird species in the world.

About the role

Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally. You will also lead on global gift processing, improvement projects and matrix manage the Supporter Care Assistant.

The Database and Operations Manager will:

• Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation.
• Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising.
• Champion best practice and encourage consistency of data input.
• Be the Development Team’s lead expert on Gift Aid and data processing compliance.
• Be the global gift processing lead, including working with third-party fundraising platform providers.
• Matrix manages the Supporter Care Assistant, providing training, support and guidance to colleagues across the Development Team.

Who are we looking for?

We seek a database expert with the aptitude and willingness to learn to develop in this broad role.

The ideal candidate will have:

• Significant experience in maintaining and administering a CRM system and working with large and complex sets of data.
• Experience in leading a database migration.
• Experience working with fundraising teams (across high-value, individual giving and digital).
• Excellent knowledge of data strategy and data analytics.
• Experience of managing, developing and implementing new systems and business processes.
• Excellent problem-solving and communication skills.
• Positive and open-minded attitude embracing continuous improvement.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.

The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.

Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.

Key responsibilities

The main duties to be carried out by the post-holder include:

Data and Database Management

• Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
•  Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
•  Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
• Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
• Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
•  Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.

Prospect Research and Tracking

• Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
• Oversee research into alumni in particular regions in advance of College trips.  
• Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
• Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.

Insights, Trends and Segmentation

• Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
• Conduct research into wider sector giving trends, and provide recommendations for better engagement.
• Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.

Gift Processing

• Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
•  Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
• Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
• Identify missed pledge payments or recurring gifts.  
• Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
•  Liaise closely with the finance team to ensure donations are accurately classified and reported
•  Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
•  Research into historic donor funds, where necessary.

Gift Acceptance

•  Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
•  Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
•  Oversee the gift acknowledgement process.

Management

•  Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
• Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.

Other

• In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice. 
• Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.

For person specification, please see the Job Description attached.

To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy at War Child is entering a period of rapid growth and development. With income forecast to more than double and a significantly expanded prospect pool, the team is strengthening its focus on major donor relationship management, supported by new investment in data, insight and senior leadership.

The Philanthropy Manager is an established, donor-facing role, focused on building and managing a robust portfolio of major donors through excellent relationship management and strategic pipeline development. You will take ownership of your own donor portfolio, developing tailored cultivation and stewardship plans, converting transactional supporters into long-term partners, and delivering sustainable income growth. Reporting to and working closely with the Philanthropy Lead, and collaborating with the Data & Insights Manager and Senior Philanthropy Manager, you will play a central role in strengthening War Child’s core major donor programme and embedding a more data-led, strategic approach to philanthropy.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Philanthropy Manager, you will:

• Manage and grow a personal portfolio of major donors through full-cycle relationship management, including regular face-to-face meetings with donors and prospects
• Identify, cultivate and steward prospects to secure five-figure gifts and long-term support
• Convert event-based and transactional supporters into deeper, strategic donor relationships
• Develop and deliver tailored stewardship plans, reports and donor communications
• Work closely with the Data & Insights Manager to build a more analytical, data-led pipeline
• Support the Senior Philanthropy Manager with donor strategy around events, prospecting and follow-up
• Maintain high-quality records, forecasting and reporting through Salesforce

Essential skills and experience:

• Proven experience as a major donor fundraiser with a track record of securing five-figure gifts
• Full-cycle experience across identification, cultivation, solicitation and stewardship
• Strong donor-facing skills with confidence building and managing senior relationships
• Experience writing high-quality donor materials, including reports and proposals
• Analytical and methodical approach, with experience using data to inform fundraising decisions
• Strong organisational skills with excellent attention to detail and pipeline management
• Confident user of CRM systems, ideally Salesforce

Desirable:

• International development or humanitarian sector experience
• Experience leading on major donor events
• Advanced experience using Salesforce for analysis and reporting

Not required: Substantial events delivery experience; Prior line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy is a central driver of War Child’s growth. Income has risen rapidly, underpinned by exceptional networks, high-profile supporters and a highly successful portfolio of events and experiences. Following a strategic review, War Child is now investing in a more structured, sustainable approach to philanthropy fundraising with two clearly defined strands: one focused on traditional major donor relationship management and pipeline growth, and a second dedicated to high-value events and experiences as a core driver of major donor engagement and income. This role has been created to lead the second strand.

While the Senior Philanthropy Manager’s primary focus will be generating income from a warm portfolio of major donors, they will also take strategic ownership of War Child’s high-value philanthropy events, shaping donor engagement rather than delivering events operationally. This is an autonomous, externally-facing role, unlocking influential networks and converting high-profile engagement into long-term philanthropic partnerships.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Senior Philanthropy Manager, you will:

• Manage and develop a portfolio of donors and warm prospects capable of giving 6-figure gifts, including high-value donors currently sitting with senior leadership
• Take strategic ownership of War Child’s high-value events as a core driver of the major donor pipeline, shaping and strengthening this strand so it becomes a defined, sustainable part of the philanthropy programme
• Lead on donor engagement around events, including narrative, asks, pledge levels, follow-up and conversion to income
• Analyse and prioritise prospects with the Data & Insights Manager to focus effort on the highest-value opportunities
• Unlock and activate influential networks through ambassadors, senior volunteers and high-profile supporters
• Work closely with the Head of Philanthropy, Data & Insights Manager, Events Producer, and Principal Giving Lead

Essential skills and experience:

• Significant experience of high-value major donor fundraising, with a track record of securing £50k+ gifts from HNWIs
• Strong experience of developing donors through identification, cultivation, solicitation and long-term stewardship
• Credibility and confidence working with wealthy, influential individuals, advisers, celebrities and senior volunteers
• Experience of shaping donor engagement strategy around high-value events or pledge environments
• Strategic thinker with strong judgement on prospect prioritisation and pipeline management
• Excellent relationship management, influencing and written communication skills
• Comfortable operating autonomously in a fast-moving, high-profile environment

Desirable:

• Experience of pledge dinners or high-value special events at a strategic fundraising level
• Experience working with ambassadors or high-profile supporters
• International development or humanitarian sector experience

Not required: Direct event production experience; Line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

About Figurative

Figurative is a new organisation, and this is a brand new role. Our mission is to bring new funding capital to the cultural and creative sectors, and to deploy it in ways that optimise for social impact and for sector sustainability.

We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

About this role

Culture and creativity are essential to human flourishing, yet the financial models supporting them are in need of a serious reimagining. Public subsidy is declining in real terms, traditional philanthropy can't fill the gap, and commercial investment often doesn't align with how cultural and creative sector organisations work best.

Figurative exists to create a third way: impact investment that brings new capital to culture and creativity, while respecting what makes the sector special. But scaling a genuinely new funding model requires more than good intentions - it needs robust infrastructure, diversified capital sources, and deep credibility with the organisations we exist to serve.

This is a unique opportunity to join Figurative in its infancy, and to take responsibility for growing Figurative from £30m to £100m+ over the next 3-5 years. Your work will directly enable cultural organisations to access capital they couldn't reach through traditional routes - capital that allows them to take creative risks, sustain their missions, and amplify their social impact without compromising their values.

You will be joining a dynamic, inclusive, collaborative team that is committed to learning on the job, and in the open. This involves testing out new ideas, and finding partners who are keen to explore innovative ways in which their money can be used to bring about their desired outcomes through the power of culture and creativity.

Key Responsibilities

The Development Director will:

• lead our efforts to raise money into our own parent charity, from primarily new sources;
• support the CEO and investment team to raise investment capital (which may take the form of repayable grants) into our investment funds;
• lead our efforts to support organisations in the sector to raise philanthropic giving as a source of income for themselves, particularly focused around place (including the development of our existing Arts Council funded place-based philanthropy networks) and social impact (including our Big Give Arts for Impact match funding campaign);
• develop and implement our place-based strategy, which will aim to demonstrate the power of blended finance.

The Development Director will be a member of the senior leadership team and report directly to the CEO, working closely on strategy and communicating strategic priorities and progress to existing and potential grant funders (into Figurative) and investors (into our funds); whilst providing philanthropic expertise to cultural organisations and partners to optimise social impact and sector sustainability.

In this role, the successful candidate will have to be/demonstrate: 

• Strategic infrastructure builder: Proven track record designing and implementing fundraising/investor relations systems and processes in growth-stage organisations - not just using existing ones.
• Financial literacy: Comfortable with impact investment concepts, fund structures, and articulating risk/return/impact trade-offs to sophisticated investors. You can speak credibly to family offices and institutional investors, not just traditional arts funders.
• Cross-sector translator: Ability to articulate culture's value to investors whose primary focus is climate, social impact, or economic development. Fluency in making the case for why culture matters to non-arts audiences. Ability to build and manage partnerships across philanthropy, commercial creative industries, and the public sector, navigating complex stakeholder environments with diplomacy and credibility.
• Cultural sector credibility: Deep understanding of how arts organisations operate, their funding challenges, and why they might be sceptical of intermediaries. Genuine commitment to supporting sector sustainability, not extracting from it.
• Proposition development: Ability to craft compelling narratives for complex funding models. You can explain why impact investment in culture is different from traditional philanthropy and why it complements (rather than competes with) existing funding.
• Scale-up mentality: Comfortable moving from £30m to £100m+ - you understand what infrastructure and processes are needed at different stages of growth.

Core Skills

Essential:

• Strategic Philanthropic Fundraising: Demonstrated ability to design and execute philanthropic fundraising strategies aligned to mission-driven objectives, including multi-year funding pipelines and donor portfolios
• Major Donor and High Net Worth Engagement: Proven experience cultivating and stewarding relationships with, and securing gifts from high net worth individuals, family offices, and trusts and foundations, and confidence engaging sophisticated donors around arts and the creative industries.
• Foundations and Institutional Giving: Strong capability in identifying, soliciting, and managing relationships with foundations, philanthropic trusts, and institutional funders in the UK and internationally.
• Cultural and Creative Philanthropy Expertise: Demonstrated knowledge of arts and cultural fundraising ecosystems, including experience working with artists, cultural organisations, and creative industry stakeholders, to aid in the development and delivery of place-based philanthropic initiatives.
• Relationship Management and Stewardship: Advanced relationship management skills, including donor stewardship, reporting, and long-term engagement, ensuring trust, transparency, and repeat support
• Proposal Writing and Funding Submissions: Strong written communication skills, with a track record of producing high-quality funding proposals, pitches, grant applications, and tailored donor materials
• Stakeholder Engagement and Representation: Confidence representing the organisation externally at events, briefings, and convenings, including presenting to boards, donors, and advisory groups.
• Data-informed Fundraising and CRM Use: Competence in using CRM systems and fundraising data to track prospects, manage pipelines, and inform strategy, with attention to compliance and good governance
• Project Management and Delivery Strong organisational and project management skills, enabling delivery of fundraising campaigns, events, and reporting requirements on time and to a high standard.
• Judgement, Discretion and Ethical Practice: High level of professional judgement, discretion, and integrity when handling sensitive donor information, complex funding arrangements, and reputational considerations
• Leadership and Team Management: Proven ability to lead and develop teams, work effectively with Boards and senior stakeholders, and collaborate within the wider organisational structures. Experienced in managing direct reports, aligning team delivery with organisational priorities and maintaining strong internal relationships.

 

Desirable:

• Experience in impact investing, social finance, or blended finance - ideally in a growth/scale-up phas
• Existing relationships with family offices, climate investors, or foundations exploring innovative funding models
• Understanding of place-based funding partnerships and multi-stakeholder models
• Track record of investor diversification - successfully broadening an organisation's funding base

What We Offer

• Salary: £55,000 - £65,000 FTE, depending on experience
• Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
• Reports to: CEO
• Hours: 3 days/ week (0.6 FTE)
• Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
• Benefits:
  • 25 days annual leave + bank holidays + ability to buy additional holiday
  • Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%
  • Life Assurance
  • Post probation - Private health and dental insurance 

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions

• What are the main challenges you think Figurative will have to navigate within this phase of development
• What are the most important messages to convey to existing and potential stakeholders about Figurative’s mission and motivations?

First interviews will be held virtually on Wednesday 4th March 2026.

Second interviews will be held in person in our London offices on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you

Francesa Sanderson

CEO

Donor Data & Processing Assistant required!

Want to use your Raiser’s Edge skills in a supportive fundraising team where accuracy and data expertise genuinely make an impact?

We are looking for a Donor Data & Processing Assistant to join a busy fundraising team and ensure donations are processed accurately and donor records are maintained to the highest standard. This is a fantastic opportunity to play a key role in supporting income generation for a charity that makes a real difference.

Donor Data & Processing Assistant (Donation Processing / Raiser’s Edge)
Rate: £17.44 per hour
Contract: Temporary upto March
Hours: Part-time, 15–22.5 hours per week (flexible pattern)
Location: North London (hybrid – 1–2 days per week in the office)
Closing date: Ongoing – early applications encouraged

What you’ll be doing

• Process daily donations received online, by post or via third-party platforms.
• Complete batch entry, reconciliation and validation reports.
• Generate and issue acknowledgements, receipts and invoices.
• Maintain and update Gift Aid declarations; support quarterly Gift Aid claims.
• Keep donor records accurate and consistent in Raiser’s Edge.
• Perform routine data cleaning and validation tasks.
• Reconcile donation income with Finance and ensure direct debits are processed correctly.
• Follow GDPR, fundraising compliance and internal policies at all times.

What we’re looking for

• Strong, recent experience using Raiser’s Edge for data entry, donation processing or CRM administration.
• Proven experience in donation or income processing.
• Excellent attention to detail and a methodical approach.
• Confident IT skills, including intermediate Excel.
• Ability to prioritise work and manage deadlines independently.
• Clear and professional communication skills.

Desirable:

• Experience in a fundraising or charity environment.
• Knowledge of Gift Aid processes.
• Familiarity with financial reconciliation or liaising with Finance teams.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. 

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have. 

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk. 

The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation. 

We’re at the very early stages of embedding a culture of supporter experience and in a period of change – transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience. 

As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value. 

You’ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You’ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters’ connection to the charity. With a collaborative and innovative mindset, you’ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients. 

The Role

Nottingham Contemporary is a leading centre of contemporary art in Europe, and among the largest spaces of its kind in the UK. We have an exciting vacancy for a Development Coordinator to join our dynamic and supportive Development team, to assist with securing funding for the future of our organisation. As Development Coordinator, you will support the Senior Development Manager and Director to achieve our ambitious fundraising strategy. You will be a pivotal member of the team, undertaking tasks across administration, research, project and events management, and high-level writing.

Your main accountabilities will include:

• Providing administrative oversight of key areas related to gaining income from a wide range of sources, including but not limited to trusts and foundations, individual donors, and corporate giving (including from commercial galleries).

• Researching, drafting and preparing timely project and funding report templates and reports.

• Supporting the Director and Senior Development Manager in strategically cultivating and stewarding individual donors, as well as corporate and strategic partners.

• Undertaking prospect research, including due diligence of individual donors, researching opportunities for funding through Trusts and Foundations, and identifying relevant local and national government grant schemes.

• Supporting the planning, drafting and submission of grant applications and funding reports, with the aim of leading on select applications and reports over time.

• Supporting the planning and delivering of a high-quality programme of supporter, VIP and external events.

The Person

This is an exciting opportunity to gain experience in fundraising for a renowned arts organisation, and we’re looking for someone who is proactive and enthusiastic for the challenge! Your ability to be adaptable, calm, and to manage a busy workload will be vital when administering bids, preparing reports, and researching donors and funding opportunities. A team player, you’ll enjoy working collaboratively and supportively with internal colleagues and external stakeholders. You’ll have excellent written and verbal communication, and your strong organisational and project management skills will come in handy when managing cross-team funding applications and organising events for donors, funders and prospects.

You don’t need experience in fundraising to apply to this role. We understand the benefit of other skills and experience, and are excited to hear from those with transferable skills such as high-level writing, project management, administration, research, events management, customer service or commercial sales. If you don’t meet all of the criteria but are interested in the role, please do consider applying.

Closing Date: Monday 9 February 2026, 10am

Interview Date: Monday 23 February 2026

Temporary Supporter Care Officer

Rate: £14.40 per hour
Contract: Temporary - 1st to 31st March
Location: Bristol (hybrid - approx. 2 days per week in the Bristol hub, remainder home-based)

We're working with a well-established national charity to recruit a Temporary Supporter Care Officer to support their Fundraising and Supporter Engagement team during a busy period.

This is a great opportunity for someone with strong customer service or supporter care experience who enjoys being the first point of contact and delivering a warm, efficient experience to supporters.

The role

Reporting to the Supporter Care Manager, you'll provide excellent supporter care alongside administrative and customer service support across the Fundraising and Supporter Engagement function.

Key responsibilities

• Acting as first point of contact for supporter enquiries via phone, email and social media

• Delivering high-quality customer service and stewardship in all interactions

• Liaising with colleagues across the organisation to ensure enquiries receive accurate and informative responses

• Updating the fundraising CRM (Donorflex) with accurate supporter details, donations, Gift Aid and communication preferences

• Ensuring donations are processed and banked promptly, maintaining accurate records for reconciliation with Finance

• Thanking donors for their support, including phone conversations that enhance supporter engagement and experience

• Managing legacy notifications and in-memory gifts, including ongoing stewardship where appropriate

• Providing customer service for e-commerce activity, including order queries and phone orders

• Handling complaints in line with organisational procedures

• Supporting Individual Giving, E-Commerce, Philanthropy and Partnerships teams with projects as required

• Ensuring compliance with fundraising regulations and data protection legislation

About you

You'll bring experience from a customer service or supporter care environment and enjoy working collaboratively across teams.

Essential experience:

• Handling enquiries via phone, email and digital channels

• Complaint handling and resolution

• Building effective working relationships with internal stakeholders

Knowledge:

• Understanding of GDPR and fundraising regulations (or the ability to pick this up quickly)

• An interest in the mission and values of the charity sector

Skills:

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.

The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events. 

The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates.

Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills. 

You will have:

• Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable.
• Experience of working in revenue growth environments, with an aptitude for working toward KPIs.
• A firm understanding of Gift Aid and other charitable legislation and laws.
• Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar
• Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence. 
• Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally 

An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role. 

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: 11:59pm, Sunday 15th February 2026. 

Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026. 

To ensure a fair process, late applications will not be considered under any circumstances.

Applicants must have work authorisation for the UK.  No agencies.

SUPPORTER DEVELOPMENT MANANGER

We are delighted to be working with St Margaret’s Hospice Care who support patients, families and carers across the majority of Somerset, providing specialist in-patient hospice care, an adviceline and community service.

St Margaret’s are now seeking an experienced and innovative Supporter Development Manager to lead the ‘Supporter Experience’ function, bringing fresh ideas and insight-driven strategies to enhance donor engagement. You will manage supporter journeys across all income streams, focus on retention and stewardship, recognise and thank donors appropriately, and ensure accurate data management, Gift Aid compliance, and adherence to fundraising policies.

Reporting to the Head of Fundraising, you will help drive the hospice’s five-year income generation strategy, maximising income through innovative, supporter-focused engagement. With one direct report and oversight of a further three team members, you will embed gold-standard stewardship across the directorate, use CRM insights to guide decisions, and support the growth of mid-level giving while ensuring consistently high-quality supporter experiences.

The successful candidate will demonstrate:

• Experience delivering high-quality supporter care and stewardship strategies that retain donors, reduce attrition, and increase giving opportunities.
• Highly developed organisational and project management skills, with the ability to plan, prioritise, and manage multiple tasks and projects simultaneously.
• Proven experience managing and delivering income-generating campaigns or appeals, including setting and managing budgets.
• Experience leading a high-performing team and supporting individuals to achieve their objectives.
• Demonstrable experience using CRM databases to analyse supporter data, with a strong understanding of accurate data capture, data governance, and using insight to enhance the supporter experience.

Open minded, you will be creative in approach, with effective leadership skills, and a strong empathetic and kind nature, particularly towards colleagues and bereaved supporters. With the ability to work well and build relationship with all stakeholders, both internal and externa you won’t be afraid to say no, or to think outside the box.

Experience of Beacon would be an advantage but is not essential.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Charisma is committed to inclusive and accessible recruitment processes. If you served in the armed forces (or are a military spouse/partner) please declare your status to be considered under the Armed Forces Covenant Fund Employer Recognition Scheme;  please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under this Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

If you require any reasonable adjustments, please contact our Operations Team.

This role is subject to a DBS check, which will be carried out by the employer.

Location: Taunton and Yeovil – flexible about location (minimum 1 day per fortnight in Yeovil)

Hours: Full time, hybrid (3 days in office) with some flexibility for the right candidate

Closing date: 28th February 

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.