Health and safety jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role:
We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
What You’ll Do
- Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
- Provide clinical guidance and day-to-day support to CYP counsellors and therapists
- Line manage allocated CYP staff and contribute to recruitment, induction and staff development
- Oversee group work programmes, including family support groups
- Undertake the role of Designated Safeguarding Officer for the CYP team
- Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
- Provide guidance on complex safeguarding concerns and ensure appropriate escalation
- Contribute to service improvement, contract delivery and performance monitoring
- Build and maintain effective relationships with external agencies and partners
- Deputise for the CYP Clinical Lead where required
About You
- Degree-level qualification in counselling or psychotherapy (or equivalent experience)
Professional membership with an accredited counselling/psychotherapy body
Minimum of 200 hours post-qualification supervised client work
At least 3 years’ experience working with children and young people affected by rape and sexual violence
Experience leading or supporting a team
Strong knowledge of safeguarding legislation (children and adults)
Completed Level 3 safeguarding training
Experience in the Violence Against Women and Girls (VAWG) sector
Understanding of trauma-informed, survivor-centred and feminist practice
Experience working with diverse communities
Ability to use data and outcomes to support service improvement - Experience working with marginalised or under-served communities
Knowledge of housing, welfare benefits or related legislationn
This role offers the opportunity to:
- Take the next step in your leadership journey
- Gain experience of safeguarding, clinical leadership and service development
- Support and develop a dedicated team of CYP practitioners
- Contribute to the future direction of CYP therapeutic services at RCSL
- Be part of a dynamic, creative and values-led organisation
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values
Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Programmes and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within the Royal Victoria Infirmary, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major
trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
The post holder’s primary duties and responsibilities are as follows:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
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Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
Please see the attached recruitment pack for the full job spec.
Please upload your CV and supporting cover letter outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Midnight, Wednesday 8th July 2026
First stage virtual interviews: W/C 13th July 2026
Second stage in-person interviews in Newcastle: W/C 20th July 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date September 2026
Main Purpose: To provide integrated classroom and employment support to learners on The Autism Project (TAP), enabling them to develop independence, employability skills, and readiness for adulthood. The role combines in-class learning support with job coaching responsibilities, including work placements, employer liaison, and learner progression tracking.
You will work with: TAP staff and senior management team, Employer Engagement Officer, other CareTrade staff, local authorities, and other external partners e.g., external partners (e.g. schools, employers), as well as learners and parents/carers.
Your place and hours of work: Main office at Larcom Street, SE17 1RT plus regular travel throughout London. Hours are Monday to Friday, 9am to 5.30pm (allowing an hour for lunch). 37.5 hrs. a week. Candidates must be willing to be a little flexible to facilitate learner-parent meetings and occasional presentations in the early evening. Time may be taken in lieu for unsocial hours worked, where necessary.
Key Responsibilities:
Learner Support (Classroom & Curriculum)
1. Support learners to access the curriculum in Functional Skills, PSD, social skills, and employability sessions as independently as possible.
2. Work alongside tutors to deliver sessions, adapt teaching materials, and provide differentiated support.
3. Promote learner development in communication, behaviour, independence, and emotional regulation.
4. Support positive behaviour strategies and help learners develop coping mechanisms.
5. Contribute to creating resources and teaching aids to meet learner needs.
Job Coaching & Employability Support
1. Support learners in work placements, helping them develop workplace skills and confidence.
2. Liaise with employers to ensure appropriate support and implement reasonable adjustments.
3. Assist learners in understanding workplace expectations, routines, and professional behaviours.
4. Support employability sessions, careers guidance activity, and transition planning.
5. Contribute to travel training, independence skills, and community engagement.
Assessment, Progress & Documentation
1. Support assessment of learner starting points and ongoing progress.
2. Maintain accurate records, including progress notes, targets, and evidence of outcomes.
3. Contribute to EHCP reviews, Individual Education Plans, risk assessments, and support plans.
4. Monitor and report on learner progress towards aspirations and outcomes.
Multi-Agency & Team Working
1. Work collaboratively with tutors, job coaches, families, and external partners.
2. Communicate effectively with parents/carers, employers, and professionals.
3. Contribute to a consistent, person-centred approach across all areas of learner support.
4. Support enrichment activities such as trips, social events, and insight days.
Safeguarding, Wellbeing & Professional Practice
1. Safeguard learners and promote their wellbeing at all times.
2. Follow all policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional standards.
4. Participate in training, supervision, and continuous professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Individual Giving Legacy Fundraiser
£31,906 pa (FTE)
Use your creativity, drive and relationship-building skills to grow income that helps Bluebell Wood be there for every baby, child and young person who needs us.
Join us as our Individual Giving & Legacy Fundraiser and be part of a team that is building something special -growing sustainable income, striving for excellence, and delivering results that make a real difference.
This is a role for someone who wants to take ownership, see results, and be part of a team working together to achieve more — more support, more reach, more impact.
We’re ambitious, collaborative and always looking for better ways to connect with supporters. We test, learn, improve and deliver because the income we generate is what enables us to provide vital care.
Your work will help drive the income that ensures every family can access the care they need, when and where they need it.
About us:
At Bluebell Wood, our vision is for every baby, child and young person with a life-limiting condition to access specialist palliative care, wherever and whenever they need it. Every role here plays a part in making that happen.
Our support is wide-ranging and tailored to every family. From symptom management and short breaks to counselling, sibling support, music therapy, home visits and end-of-life care, we provide expert care when and where it matters most.
We support families across South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. To keep our doors open, we need to raise £6.7m every year — with only around 17% of our income coming from government sources. That’s why this role matters.
The role:
In this role, you’ll lead the development of individual giving and legacy income — attracting new supporters, deepening relationships, building strong pipelines and creating journeys that grow long-term value and loyalty.
Using data, insight and creativity, you’ll shape and deliver campaigns, strengthen regular giving and build awareness of legacy giving in ways that feel personal, relevant and impactful - driving the income that ensures more children and families can access the care they need.
What you’ll do
Strategic Planning
- Develop and implement a growth strategy for Regular Giving, including acquisition, retention, upgrade pathways, and mid-level donor development.
- Lead on the development and effective delivery of legacy messaging across channels, ensuring consistent and inspiring communication that builds awareness and drives pledges.
- Support strategic planning for Trusts & Grants, In Memory Giving, and Legacy awareness, ensuring alignment with overall fundraising goals.
Campaign & Product Delivery
- Lead the creation and delivery of Regular Giving and mid-level donor products, campaigns, and donor journeys.
- Develop and promote legacy giving initiatives, including Make a Will Month, seasonal appeals, and messaging that builds a pipeline of legacy pledges and gifts.
- Work with external suppliers (e.g. creative agencies, mailing houses) and internal teams to deliver high-quality assets and campaigns.
Collaboration & Support
- Work closely with Marketing, Supporter Engagement, Commercial Insights and Finance teams to ensure integrated delivery and maximise supporter value and retention.
- Support fundraising events and initiatives as needed.
- Respond to supporter enquiries via mail, email, and phone, providing excellent customer service.
- Work positively and proactively with our volunteer supporters.
- Manage relationships with external consultants for Trusts & Grants and Legacy fundraising, oversee canvassing agents and ensuring all activity aligns with the hospice’s fundraising strategy and values.
What you’ll bring
- Experience in individual giving, legacy fundraising, donor development or a similar supporter-focused fundraising role.
- A creative approach to campaigns, communications and supporter journeys.
- Confidence using insight, data and performance measures to improve results and grow income.
- Strong relationship-building skills and a positive, proactive approach to supporter engagement.
- Experience of working with agencies, suppliers or external partners to deliver high-quality activity.
- A values-led mindset, with the initiative to take ownership, work collaboratively and make things happen.
Why join Bluebell Wood?
- Your work will directly help children and families access expert care and support.
- You’ll have the freedom to bring ideas to life in a creative, collaborative and purpose-driven team.
- You’ll be part of a values-led organisation where individuality is welcomed and development is encouraged.
What we offer:
- In return, we can offer you a fantastic working environment and the following benefits:
- 33 days’ holiday entitlement, including bank holidays, with the option to buy and sell leave
- Employee assistance programme - including mental health care and out of hours GP access
- A commitment to your professional development
- Matched pension scheme of 5% of salary
- Bluebell Wood enhanced maternity and paternity pay (unrelated to NHS conditions)
- Enhanced night shift pay.
- Free parking on main site
- Subsidised lunch
- Free tea and coffee
- Cycle to work scheme
- Eligible for NHS Blue Light Card
- Access to rewards portal
- If you’re ready to use your skills to make a lasting difference for children and families, we’d love to hear from you.
We’re here to help every family who needs us make the most amazing memories


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Worker (Maternity Cover)
Full Time | 37.5 hours per week | Fixed Term (Maternity Cover) - 9 month contract
Working Pattern: 3 x 12-hour night shifts (8.00pm–8.00am) on a rolling rota, plus 1.5 hours per week for meetings and training.
Be there when it matters most.
At YMCA South Midlands, we believe every young person deserves somewhere safe to belong, someone who believes in them, and the opportunity to thrive.
You'll play a vital role in creating a safe, welcoming and supportive environment throughout the night for our residents. While others are asleep, you'll be there to provide reassurance, respond to emergencies and help residents through some of their most challenging moments.
This is much more than a front-of-house role. It's about building trust, promoting wellbeing and helping young people feel safe, heard and supported when many other services are unavailable.
If you're calm under pressure, naturally compassionate and able to balance empathy with professional boundaries, we'd love to hear from you.
About the Role
Working as part of our Housing and Support Team, you'll help ensure our accommodation remains a safe and welcoming place for residents throughout the night.
Your responsibilities will include:
- Providing a professional, friendly and welcoming front-of-house service.
- Being the first point of contact for residents, visitors and emergency services.
- Supporting residents experiencing emotional distress, mental health challenges or crisis situations.
- Responding confidently and calmly to incidents and emergencies.
- Promoting residents' safety, wellbeing and independence.
- Managing challenging or anti-social behaviour professionally and consistently.
- Carrying out welfare checks and maintaining the security of the building.
- Maintaining accurate records and completing incident reports.
- Working closely with colleagues to ensure effective handovers and continuity of support.
- Helping create a positive, respectful and inclusive community where residents can belong, contribute and thrive.
About You
We're looking for someone who is:
- Compassionate, approachable and resilient.
- Calm and confident when dealing with challenging situations.
- Able to build positive relationships while maintaining professional boundaries.
- Comfortable making decisions independently during the night.
- An excellent communicator with strong interpersonal skills.
- Organised and able to keep accurate records.
- Flexible and able to work a rolling night shift rota.
Experience working in housing, supported accommodation, homelessness, youth work, social care, mental health or customer service would be advantageous, but most importantly we're looking for people who genuinely care about making a difference.
Why Join YMCA South Midlands?
Working at YMCA South Midlands means being part of an organisation that's committed to changing lives and strengthening communities.
You'll join a supportive team where your contribution is valued, your wellbeing matters and you'll have the opportunity to make a real difference to young people's lives every single shift.
Working Pattern
This is a full-time fixed-term position to cover maternity leave.
- 37.5 hours per week
- Three 12-hour night shifts (8.00pm–8.00am)
- 1.5 hours per week for meetings and training
- Working on a rolling rota, including weekends and bank holidays.
Ready to Apply?
If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are currently recruiting a Programmes Facilitator to work within HMP Channings Wood. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
We are seeking a committed and dynamic person to support the delivery of substance misuse interventions within a custodial setting. In this role, you will work directly with individuals in prison who are affected by drug and alcohol use, helping them to understand their behaviours, build motivation for change, and engage in structured recovery‑focused programmes.
You will facilitate group sessions, complete assessments, and provide 1:1 support that promotes harm reduction, stabilisation, and long‑term recovery. Working closely with prison staff, healthcare teams, and partner agencies, you will ensure that every individual receives safe, effective, and person‑centred support.
This role is ideal for someone passionate about empowering people to overcome substance misuse challenges, able to build rapport in a fast‑paced environment, and motivated to help improve outcomes and reduce re‑offending.
Where: HMP Channings Wood
Full Time Hours: 37.5 per week
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- You will work with service users to initiate recovery from drug and/or alcohol dependence, to enable service users in the prison to build their own recovery capital and to support them to move into long term sustained recovery and social (re)integration.
- To develop and deliver group psychosocial interventions. This involves facilitating Foundations of Rehabilitation programme, in addition to pod working tailored to the needs of the caseload.
- To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and encouraging engagement with underrepresented communities.
- Assess suitability for groups related to risk and special needs, working closely with prison partners to schedule attendance.
About you:
- Sensitivity in working with complex and diverse needs.
- Demonstrate a strong recovery focus and have knowledge of a range of psychosocial interventions.
- Ability to manage change successfully in a way that prioritises the needs of service users.
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Closing Date
7/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
About the role:
This is your chance to begin a career that changes lives – starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector.
You will be part of a mission that helps people across London – in Lewisham, Camden, Islington and Leyton – move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed.
As a Trainee Project Worker/Young Person's Worker, you will be based within a project team, working directly with clients or young people to build trust, create safety and support meaningful progress. You will help people settle into the service, engage with support, develop practical life skills, manage day-to-day challenges and take steps towards greater independence. Whether you are supporting adults or young people, you will play an important role in creating a consistent, encouraging environment where people feel listened to, respected and able to move forward.
As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift – whether early mornings, late evenings, weekends or bank holidays – bringing the chance to see real change happen.
In return, you will be part of a comprehensive and engaging Trainee Programme, with support around you from day one. You will learn through trainee-specific workshops, formal training, reflective practice, service visits and hands-on experience alongside knowledgeable colleagues across SHP. Over the course of the traineeship, which usually runs for up to 9 months with the possibility of fast-track at 6 months, you will build skills in areas such as housing, benefits, mental health, safeguarding and recovery-focused support. As your confidence and practice grows, your salary will increase at six and nine months, recognising your development and achievements as you build a meaningful career helping people move from homelessness and crisis towards safety, stability and independence.
*We are seeking to recruit a group of trainees to form a cohort starting between August - September.
About you:
- You do not need previous experience in homelessness, supported housing or a formal support role — what matters is your passion for people, your values, and the transferable skills you bring from your work, study or life experience.
- You can build trust with others, listen without judgement and bring patience, empathy and consistency to people who may be facing complex challenges.
- You are curious, motivated and ready to learn — open to feedback, willing to ask questions, and excited to build your confidence through training, teamwork and hands-on experience.
- You bring energy, creativity and a problem-solving mindset, with the confidence to encourage people to recognise their strengths and take positive steps towards the life they want.
- You believe people deserve to be treated with dignity, fairness and respect, and you want to be part of work that helps clients feel safer, more hopeful and more in control of their future.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 28th June at Midnight
Interview date: Wednesday 8th, Thursday 9th and Friday 10th July online via Microsoft Teams
Please note, there will be a second round of interviews for those progressed from our initial first stage interviews in person in an SHP service.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
We are looking for 1 part time Duty Worker to join the expansion of the St Mungo’s Bristol Accommodation Service. You will be working across dispersed semi-independent accommodation in Bristol. Our residents are male and female living in shared and self-contained properties.
Our accommodation service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
You will join a dynamic team, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service to residents. You’ll be the first point of contact for contractors and landlords, and will be responsible for coordinating the Health and Safety across different properties. Your responsibilities will include:
- Supporting the day-to-day running of the projects.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
Working hours
- You will work on site part time for 3 days per week (22.5 hours per week).
- In this role you will be required to travel across multiple properties across Bristol each day to provide the relevant duty support on site when its needed.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable people to make positive changes in their lives.
- Solid organisational skills, with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
This role will involve travelling between multiple locations during each day, so being able to arrange your own transport so that this is done efficiently is essential.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 June 2026
Interview and assessments on: 1-2July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Reporting to: Accommodation and Facilities Manager
Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered
Hours: 37.5 hrs per week including some evening and weekend hours may be required
Salary: £26,750 per annum
Overall Purpose
To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.
Duties Responsibilities
- Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
- To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
- Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
- Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
- Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
- Support in the setting-up and closing down of properties and rooms between moves.
- Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
- Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
- Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
- Supporting with other administrative activities in line with the team needs.
General:
- Play an active and supportive role within the organisation.
- Take ownership of files allocated, ensuring they are up to date and stored correctly.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Embrace the Vision and Values of Baca and reflect this in working practice.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.
The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.
Qualifications/Knowledge/Experience
- Good knowledge/understanding of the building and maintenance process.
- A good awareness of general health and safety, especially regarding maintenance work.
- Ability to use computers well, with experience in Microsoft Office and on-line email systems.
- Experience of prioritising workload to meet competing deadlines.
- Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.
Skills/Abilities
- Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
- Excellent personal organisation with a high attention to detail.
- Ability to manage a number of tasks at any one time.
- Self-motivated to complete a varied workload.
- Working well as part of a team is essential.
- Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
- Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.
Other Expectations
- Appointment is subject to a satisfactory DBS check.
- Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
- Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
- Commitment to work within the aims, values and ethos of the organisation.
- Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
- Holds a full, clean driving licence and has access to transport.
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time or Part time hours, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date
5/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters.
The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·DSE Assessor training (or willingness to complete).
·IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential
·Working knowledge of facilities coordination within a public-facing environment.
·Understanding of Health & Safety responsibilities in non-clinical environments.
·Experience of contract performance monitoring (cleaning, waste, suppliers).
·Understanding of safeguarding principles in shared spaces.
Desirable
·Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
·Experience maintaining asset registers and managing consumables.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Desirable
·Experience managing stock control and consumables.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.
·Natural host mindset - understands the importance of first impressions.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·High levels of personal accountability - follows through on actions and closes the loop.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24
Review date
05/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.
The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.
The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.
In summary, the Clinical Facilities Coordinator is accountable for:
- Safe and compliant clinical environments.
- Availability and governance of clinical equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Ward Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted clinical service delivery.
Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Certificate in Healthcare Cleaning or Environmental Hygiene.
Knowledge and experience
Essential
·Demonstrable experience leading front-line teams in a hands-on operational environment.
·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.
·Working knowledge of environmental hygiene standards in clinical settings.
·Knowledge of safe systems of work, COSHH and Health & Safety requirements.
·Knowledge of CQC standards relating to environment, safety and patient dignity
Desirable
·Understanding of clinical equipment handling, asset tracking and consumables governance.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong organisational and coordination skills with attention to detail.
·Demonstrable ability to set clear expectations and maintain standards through visible leadership.
·Ability to manage multiple operational threads simultaneously.
·Practical problem-solver who resolves issues without unnecessary escalation.
·Focused on preventing care delays through proactive equipment and bedspace management.
·Able to balance dignity and compassion with regulatory discipline.
·Understands that environmental quality directly impacts patient safety and care experience.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.
·Comfortable working physically within clinical environments - not office-bound.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·Able to provide supportive but firm supervision to staff and volunteers.
·High levels of personal accountability - follows through on actions and closes the loop.
·Practical mindset — focuses on solutions rather than process for its own sake.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
·Comfortable having difficult conversations when standards are not met.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team.
As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities. However, no two weeks are likely to be the same.
Who You Are
You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.
Our Ideal Candidate
-
You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content
-
You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.
-
You can juggle competing priorities without dropping standards or missing deadlines.
-
You’re a team player who is self-motivated, professional, and ready to take the initiative.
This is a chance to work at the intersection of science and policy in a flexible, supportive environment.
The PHG Foundation is a linked exempt charity of the University of Cambridge.
After looking through the job description and person specification, please supply a copy of your current CV together with a supporting statement showing how your skills and experience meet the requirements of the role.
Our mission is making science work for health
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About ShowerBox
ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 200 guests visit each Saturday and around 60 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Role Summary
We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road WC2H. You’ll be responsible for taking the lead on setting up the Saturday service, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests, for three Saturdays per month.
Key Responsibilities:
-
Lead the setup and close-down of the shower service
-
Coordinate and support volunteers on the day
-
Ensure health and safety standards are upheld
-
Be the main point of contact for guests and volunteers
-
Record and provide service delivery data as required
-
Respond to any on-site issues with calm and care
Requirements:
-
Organised and dependable, with good communication skills
-
Experience leading a team of approx 20 volunteers each week
-
Physically able to assist with setup (lifting, connecting gas/water/power - training provided)
-
Experience of safeguarding processes and conflict management
-
Alignment with ShowerBox’s values of dignity, respect, and inclusivity
-
Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc
Preferable experience:
-
Full UK driving license preferred
-
Certified First Aider
To Apply:
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role with ‘Service Delivery Shift Leader Application’ in the subject line.
The client requests no contact from agencies or media sales.
Are you a skilled, hands-on tradesperson looking for a role where no two days are the same?
Maintenance Officer
Salary: £25,887 - £27,385 per annum (dependent on experience)
Hours: Full time, 37 hours per week
Contract: Permanent
Location: Roving role - Sites across the North East (& Occasionally Cumbria)
About us
Groundwork North East & Cumbria is an established environmental and community charity with over 30 years’ experience supporting communities to improve their local areas and create better opportunities for people. We deliver hundreds of locally led projects each year, including initiatives that improve local environments, support young people and adults into education, training and employment, and promote health and wellbeing
We manage a range of buildings and community sites across the region, and we’re committed to keeping them safe, well-maintained and fit for purpose.
About the role
We’re looking for an experienced Maintenance Officer to take pride in looking after our buildings and sites. This is a practical, varied role where you’ll use your skills to carry out day-to-day repairs, maintenance and compliance checks across multiple locations.
Job Purpose
Supported by our Facilities & Maintenance team, you’ll be trusted to manage your own workload, solve problems on the spot, and keep our sites running smoothly – making a real difference to the people who use them.
Where You’ll Work
You’ll travel between our sites across the North East, with occasional visits to Cumbria. Our locations include offices, a Business Centre and a Visitor Centre. You’ll be out and about most days rather than office-based. A company van is provided.
What You’ll Be Doing
- Carrying out general building maintenance (e.g. basic joinery, plumbing, decorating, repairs)
- Handling reactive repairs and fixing issues quickly and safely
- Completing planned maintenance tasks and routine inspections
- Carrying out health & safety and compliance checks
- Liaising with and overseeing specialist contractors when needed
- Keeping clear records of work carried out using basic IT systems
What We’re Looking For
- This role would suit someone from a trade background (e.g. joinery, plumbing, general building maintenance or similar) who enjoys practical, hands-on work:
- Proven experience in building maintenance or a relevant trade
- Able to turn your hand to a wide range of repair and maintenance tasks
- Good working knowledge of health and safety on site
- Practical problem-solver who can work independently and use initiative
- Organised and able to manage your own workload across multiple sites
- Friendly and approachable – comfortable working around staff and site users
- A reliable, “can-do” attitude with pride in your work
Essential:
- Full UK driving licence
- Willingness to travel regularly across the North East (and occasionally Cumbria)
Why Join Us?
- Varied, hands-on role with real autonomy
- Supportive and friendly team environment
- Opportunity to use and develop your skills across different sites
- A role where you can see the impact of your work every day
Closing Date: Tuesday 30th June 2026.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to a Basic Disclosure endorsed by the Disclosure and Barring Service.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Retail Manager
LOCATION: Alderley Edge
DATE WRITTEN: May 2026
ACCOUNTABLE TO: Retail Area Manager
PRIMARY PURPOSE:
To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets.
To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.
To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.
Main Duties:
1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:
§ Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.
§ To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.
§ Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.
§ Support, train, and coordinate the work of volunteers in the shop as required.
§ Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.
§ Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.
§ Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.
§ Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.
§ To plan and prioritise special promotions, seasonal adjustments, and sale events.
§ Ensuring professional signage throughout the shop; to be clear and on brand.
§ Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice
2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.
3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.
4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.
5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.
6. Implement the highest standards of customer care and service.
7. To maximise income by participating in fundraising and trading opportunities.
8. To take responsibility for the shop to implement shop procedures, as follows: -
§ To act as a key holder at an assigned location
§ To prepare the shop for opening by the correct time
§ To close the shop at the correct time and ensuring the shop is secure before leaving
§ To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures
§ To sort, prepare and price stock to in line with charity retail processes.
§ To present stock in the sales area to the agreed standard
§ To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers
§ To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures
§ To complete paperwork as necessary, to include use of information technology on computerised systems
§ To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.
9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.
10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.
11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.
12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.
AGE UK CHESHIRE
RETAIL MANAGER - PERSON SPECIFICATION
Essential Criteria:
- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.
- ability to understand and interpret financial information in order to manage shop performance outcomes.
- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.
- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.
- supervisory experience with the ability to motivate, inspire and lead a team.
- IT literate
- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).
Desirable Criteria:
- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.
- proven retail experience
- experience of working with volunteers.
- general understanding/empathy with the aims of the organisation.
Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop.
AGE UK CHESHIRE
RETAIL MANAGER - ADDITIONAL INFORMATION
The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.
All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices.
The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop.
The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.
Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence.
Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.
Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.
Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked.
Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.
Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.
Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.
Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.
Criminal Disclosure: Basic DBS Check applicable for this post.
Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.
Registered charity no. 1091608
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