Health and wellbeing jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!
At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.
The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information
Location: North Kensington, office-based
Salary: from £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Tuesday 17th February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Delivery of the Spear Programme – Group and 1:1 coaching
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee Recruitment
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Salary: £60,332.00 per annum
Location: Flexible option to work remote or hybrid – please note regular travel to London and nationwide is required
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Monday the 16th of February at 11:30pm
Please note that first stage interviews will be taking place week commencing the 23rd of February.
Do you have a strong track record of leading large scale face-to-face fundraising programmes and inspiring high-performing teams through change? Along with being commercially minded, data-led and passionate about delivering the best supporter experience?
If this sounds like you, Shelter is recruiting for a Head of Direct Dialogue to lead one of our most important supporter acquisition programmes and play a crucial role in growing long-term and sustainable income to fuel our fight for home.
About the role
As Head of Direct Dialogue, you will be responsible for setting the strategy and leading the delivery of Shelter’s cause-led and lottery face to face supporter acquisition programme, working with both in-house and agency-led channels. As a senior leader in the Individual Giving team, you will help shape the vision for supporter acquisition, champion direct dialogue expertise and bring the channel to wider supporter engagement and mobilisation plans.
You will work cross-collaboratively across Individual Giving and the wider organisation, you will help develop integrated strategies that optimise end-to-end supporter journeys, driving long-term value and sustainable income growth. You will create long-term acquisition strategies across cash, regular giving and lottery products, using data and insight to optimise performance, foster innovation and deliver high-quality and engaging supporter experiences.
You will provide visible, inclusive leadership to predominantly field-based teams, manage up to three direct reports and lead on complex projects. You will build strong relationships with internal and external stakeholders, working with face-to-face teams to support delivery, quality and strategic alignment.
About you
We’re looking at a confident, experienced and values-driven leader with proven expertise in direct dialogue fundraising.
You will bring extensive experience of leading large scale face-to-face acquisition programmes, either through in-house teams, external agencies or a combination of both. You will have strong operational leadership skills and be comfortable managing complex budgets, overseeing high-value agency contracts and using data and insight to drive performance, innovation and continuous improvement.
You will have a strong understanding of regulatory and compliance requirements including the Code of Fundraising Practice, Gambling Commission regulations, GDPR and safeguarding. Importantly you will also champion ethical, inclusive and anti-racist practice across all activity in the role. Furthermore, be a collaborative and emotionally intelligent leader who will excel at influencing and working across teams, building trusted relationships with senior stakeholders and leading teams through change with confidence.
Above all you will be motivated by Shelter’s mission and committed to delivering fundraising that puts supporters, values and impact at the forefront.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Individual Giving team which sits within Shelter’s Income Generation directorate. Individual Giving delivers a diverse and ambitious programme of work align to our organisational and directorate strategy, the team raises £26m of unrestricted income annually and is structured across these three core programmes:
- Supporter Retention and Development
- Supporter acquisition
- Direct Dialogue
Direct Dialogue is a vital driver of future income and supporter growth utilising a hybrid approach of in-house and agency led face to face recruitment. Ambitious targets, a new strategic plan and vision have recently been developed, setting a clear direction for future growth and impact.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the About You points in the ‘Person specification’ section of the job description of no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
- We create change and align behind our strategy
- We are open to risk and learning from our experiences
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Premises Officer to join our Putney School of Art and Design team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
Reports to: Operations Manager
Based: Putney School of Art and Design
Salary: London Living Wage - £13.85 (£15.52 Inclusive of A/L)
Contract: Casual
Work Arrangement: 2 Evenings per week minimum, On-site
DBS: Enhanced with Children
Role Overview:
Reporting to the Operations Manager, The Premises Officer will be responsible for the security of the building and the safety of staff and learners, when on duty. The post is to cover evening shifts at the school, 5-10pm during the term dates and various additional hours to cover annual leave out of term dates, including the weekends.
The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all. Today, managed by Enable and firmly rooted in the community, the school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people.
Main Duties/Responsibilities
- Set up studios as required, directed by the Operations Manager or the Curriculum Manager.
- As directed, maintains the security of the School and the safety applying the closed down procedure at the end of each day , students and staff have safe access, unexpected visitors and contractors show identification and sign a visitor book; reports all incidents e.g. security breaches, threatening behaviour, theft to the Operations Manager or the most senior officer on duty.
- Ensure all of the facilities, studios and teaching spaces are prepared ready for each class throughout the School's opening hours e.g. putting away equipment, cables, turning off heaters, clearing studios of rubbish, emptying bins, any cleaning as required during operational hours.
- Assumes full responsibility for the building and the safety of students in the absence of more senior staff, contacting the Key Holder (Operations Manager/Head of School) in the case of an emergency.
- Assists the Operations Manager with minor repairs as required.
- Assists with the delivery, unpacking and storing of stock and stores.
- Operate the school Art Shop and sell a range of art materials to students at designated hours, and refreshments to students in the evenings and at weekends, if required.
- Handles cash accurately, including use of cash tills and credit card payments, maintaining security of cash and stock at all times.
- Assist and contribute to key school events including operational tasks related to them such as setting up exhibitions, and technical support for tutors in using IT facilities for teaching and learning equipment.
- General administrative and operational duties including taking payments from students for fees and materials, using the school MIS system to enrols students, ensuring that all details are inputted correctly to ensure accurate record keeping and check course information on the school website and make necessary updates.
- To carry out any other reasonable duties and responsibilities within the overall function, as directed by the Head of School.
The successful candidate will have
- Competent IT knowledge & skills
- Experience of working in a school and / or customer care
- Awareness of the importance of Health and Safety
- Willingness to be flexible to help meet urgent and important business deadlines
- Strong interpersonal skills
- Can prioritise own workload with good time management abilities.
- Can work under pressure to meet the needs of the school business.
- Ability to problem-solve and make decisions when needed.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Café Cook to join our Putney School of Art and Design team at Enable! This is a unique opportunity for a cook with passion to continue our good work introducing a diverse range of new classic and favourite home cooked dishes.
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
Reports to: Operations Manager
Based: Putney School of Art and Design
Salary: London Living Wage £13.85 (£15.52 Inclusive of Annual Leave)
Contract: Casual
Work Arrangement: 4 days per week, On-site
DBS: Enhanced with Children
Role Overview:
The PSAD café is the heart of our school where we pride ourselves on our creativity, diversity, and community. Our values are reflected in our broad range of lovingly made home cooked vegetarian dishes, freshly prepared and served each day. An integral service highly valued by our loyal customer base, a mixture of local artists and those new to the creative sector.
The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all. Today, managed by Enable and firmly rooted in the community, the school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people.
Main Duties/Responsibilities:
- Plan the daily menu, prepare, cook and serve meals, serve hot and cold beverages and other food items
- Serve customers efficiently with food and drink orders and take payments
- Assist in preparation of cafe and counters before, during and at the end of service
- Offer customers amazing standards of customer service and car
- Responsible for cleaning all kitchen equipment and work areas, including cooker, microwave, work surface, display and storage areas and fridge, observing strict rules of hygiene
- Ensuring adequate stock levels of supplies and consumables for café area by contributing to the ordering of stock, including the purchase of fresh produce as required
- Ensuring compliance with all legislation including H&S and food hygiene and undertake all checks and tests as required by Environmental Services.
Skills and Experience:
- You must be a clear communicator who prides themselves on providing excellent customer service with the ability to build a great relationship with our loyal following of students and friends who visit the café.
- You have previous experience of working in the food and beverage industry or the catering sector
- You are reliable and self-sufficient with an ability to prioritise your work and use your initiative to undertake a variety of tasks
- Be proactive, and versatile, with willingness to be flexible to help meet urgent and important business deadlines.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Location: London (Hybrid)
Salary: £35,000 - £38,000 per annum
Contract: Full-time, permanent (35 hours per week)
Closing date: Tuesday 24 February
About St John International
St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide.
As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission.
About the Role
We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network.
Working closely with the Fundraising Director, you will oversee day‑to‑day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high‑value fundraising.
Key Responsibilities
CRM Management & Development
- Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon).
- Ensure data accuracy, consistency and compliance with data protection standards.
- Build donor segmentation, pipelines and automated journeys to improve retention and engagement.
- Produce regular insight reports, dashboards and monthly financial tracking.
- Work with the Digital Officer to drive system improvements and train colleagues in CRM use.
Donor Stewardship & Fundraising Support
- Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting.
- Steward donors giving up to £5,000, nurturing long‑term relationships.
- Support the delivery of digital, regular giving and peer‑to‑peer fundraising campaigns.
- Develop donor journeys that build loyalty to the St John mission.
- Collaborate with Communications to share compelling stories of impact.
Prospect Research & Reporting
- Research and profile new donors, trusts and partners across the global St John network.
- Provide monthly income and pledge tracking reports.
- Manage the fundraising pipeline, forecasting income and identifying growth opportunities.
- Prepare briefings and reports to support high‑value donor engagement.
Donor Growth & Global Engagement
- Develop strategies to grow the donor base, with a focus on gifts under £5,000.
- Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters.
- Evaluate campaign performance and recommend improvements.
Support for High‑Value Fundraising
- Provide data insights, research and CRM support for major donor cultivation.
- Prepare donor histories and background briefings for senior fundraising activity.
- Ensure the CRM effectively supports high‑value relationship management.
Person Specification
Essential
- At least 3 years’ experience in fundraising, CRM management or donor development.
- Proven experience managing a fundraising CRM (Salesforce, Beacon or similar).
- Strong analytical and reporting skills, with the ability to translate data into insight.
- Understanding of donor care and stewardship principles.
- Experience cultivating and securing gifts from individual donors.
- Excellent written and verbal communication skills with a donor‑centred approach.
- Highly organised, detail‑focused and confident managing multiple priorities.
- Collaborative, proactive and committed to St John’s humanitarian mission.
Desirable
- Experience in an international NGO or federated charity.
- Knowledge of GDPR and data protection best practice.
- Familiarity with digital fundraising tools and online giving platforms.
- Experience supporting or coordinating fundraising events
St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role.
Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
The client requests no contact from agencies or media sales.
Team: Advocacy
Location: Remote with regular travel across Wales and UK - Must be a commutable distance to Cardiff
Work pattern: Mon-Fri, 7 hours per day. Occasional weekend or evening hours required
Salary: Up to £37,565.95 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Advocacy and Government Relations Officer for Wales:
- Lead engagement with the Welsh Government and MSs
- Support engagement with the UK Parliament
- Monitor parliamentary activity daily and conducting online research
- Preparing position statements and responses to external policy developments
- Developing public-facing charity campaigns including online resources, organising events and delivering presentations
- Media spokesperson for Cats Protection
About the Advocacy team:
You will be working as part of the Advocacy & Government Relations team in the Advocacy & Influence Directorate. The team is made up of 11 members who work across the whole of the UK speaking up for cats. Our campaigns change laws to better protect the health and welfare of cats.
What we’re looking for in our Advocacy and Government Relations Officer for Wales:
- Experience of advocacy, public affairs or influencing work (which may include campaigns), ideally in Wales
- Lives within a commutable distance of Cardiff or willing to relocate to the area
- Experience of policy work and research
- Experience of dealing with high profile/ VIP individuals e.g. Ministers, MSs, MPs, MSPs, MLAs, Government Officials, Local Councillors and officers, corporate executives; professional organisations
- Proven ability to multi-task and work independently on own initiative, accurately and under pressure
- Resilience and an ability to deal with potentially upsetting topics
- Experience of effective use of social media and the internet in an advocacy/campaign context
- A confident communicator with good written and oral skills; and great people skills
- Excellent organisational skills with the ability to be flexible and adaptable
- Intermediate skills using Microsoft Office – Teams, Word, Excel, Outlook, PowerPoint
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- Access to a wide range of internal and external learning and development opportunities
- A friendly and supportive team
- We are happy to wait for the right candidate, please still consider applying if you have several months’ notice period
- and much more, which you can learn about
Application closing date: 11th February 2026
Virtual interview date: 19th & 20th February 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Video screening
3. Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Senior Groups Coordinator
£32,440 gross per annum, 35.5 hours per week
The role
This role is part of the Student Activities department working collectively with colleagues delivering the Guild’s student groups, societies, activities and volunteering work as part the Engagement Directorate.
The Senior Student Groups Coordinator will supervise, develop and support staff to deliver the Student Activities departmental plan. Acting as a role model for the required standard of values, behaviour and performance, they will help to create an inclusive and engaging environment for all.
This role will supervise the Guild’s activity supporting students to participate in the student-led activities and activities to maximise their enjoyment, potential and sense of community.
This role will ensure the effective administration, training and support for events/initiatives and support for activities to plan for the year, attract members and deliver their activities.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented activities to find a comfortable place here.
The Benefits
We offer great benefits including:
· 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
· Full sick pay from the moment you start working for us.
· A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
· Discounted membership rates at University of Birmingham Sport & Fitness
· The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
· A range of wellbeing benefits
We are a Times 100 / Best Companies To Work For employer and in our most recent staff survey (June 2022) 89% of our staff said they are proud to work for this organisation.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Thursday 12th February 2026, 9am.
Please note interviews are provisionally expected to take place w/c 23rd February 2026
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
-
The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
CRM Process Change Analyst - Fixed Term Contract
Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)
Salary: £35,776 - £41,600 per annum plus benefits
Location: Shilton Road, Burford OX18 4PF (Hybrid)
Closing date: Sunday 22nd February 2026
Interview date: W/C 2nd March 2026
We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!
More about the role
Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.
The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.
As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.
The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.
You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.
About you
You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365.
Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties.
Essential knowledge, skills and experience:
- Demonstrable experience as a business or change analyst
- Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
- Functional knowledge of Microsoft Dynamics CRM
- Ability to communicate, coach and negotiate with stakeholders at various levels
How to apply
Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Role description, January 2026
Reports to: Senior Consultancy and Training Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid
Status, hours: Permanent, full-time – 35 hours p/w
Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 13 February 2026.All applicants will receive a response.
Interviews: Wednesday 18th February (please save the date!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
Community Fundraising Support Assistant (Logistics & Events)
Salary: £24,785 per annum (pro rata)
Location: Office based in Melbourn, with occasional hybrid working
Hours: 22 hours per week, to be agreed
Contract: 6 month fixed-term contract
Start date: April 2026
About East Anglian Air Ambulance
East Anglian Air Ambulance is a life‑saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.
With two state‑of‑the‑art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.
About the role
This is an exciting opportunity for an organised, practical individual to play a vital role in the delivery and logistics of community fundraising events across our region.
As Community Fundraising Support Assistant, you’ll be a key member of the Community Fundraising team, ensuring that fundraising events and third-party activities are fully supported, well-equipped and delivered smoothly. A significant part of this role involves driving, transporting, setting up and returning event equipment, as well as supporting volunteers and supporters on the ground.
When in the office, you’ll be responsible for stock controlling the event equipment as well as undertaking administration tasks. Administration experience in data handling is essential as you’ll be involved in logging event and income information onto the Customer Relationship Management System (CRM), for which full training will be given.
Confidence in cash handling is important as you’ll support the return of donations generated at events from supporters to the office, adhering to our cash handling policy and process.
You’ll gain a detailed understanding of how community fundraising operates within a regional charity, working closely with volunteers, supporters and colleagues to help raise vital funds that save lives. This is a practical, varied role where no two days are the same and where reliability, organisation and a can-do attitude really matter.
Key responsibilities include:
- Assisting with the planning and coordination of community fundraising events
- Creating event plans and supporting volunteers and supporters
- Coordinating the preparation, delivery and return of event equipment
- Helping with event set-up and pack-down when required
- Accurately recording income on our Customer Relationship Management System (CRM)
- Preparing cash ready for banking
You’ll bring:
- Strong organisational and communication skills
- The ability to manage a varied and busy workload
- A practical, hands-on approach with confidence working independently
- A positive, can-do attitude and willingness to learn
- Confidence in driving, including pool cars and handling event equipment
Due to the nature of the role, you will:
- Hold a full UK driving licence and have access to a car (pool car also available, business miles claimable)
- Be comfortable with regular driving across Bedfordshire, Cambridgeshire, Norfolk and Suffolk to deliver and collect event kit
- Be flexible to support occasional out-of-hours work, including weekends (with time off in lieu provided)
- Share a belief in the life‑saving work of East Anglian Air Ambulance
Closing Date: Thursday 19 February (9am)
Interview Date: Thursday 26 February
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Talking Money is looking for someone with a deep understanding of charity finance who can provide robust financial management for the charity. You will manage all Talking Money finances, from banking, invoicing, and payments to end-of-year reporting and funding management. You will also have a strategic overview of our organisational finances, and work closely with our Chief Executive and Board of Trustees on Talking Money’s financial planning.
Importantly, you will be passionate about and be able to work at a strategic level, providing support and guidance to the Leadership Team whilst also working flexibly within a small organisation taking care of all day-to-day finance tasks.
About Talking Money
Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Our purpose, from a client’s perspective, is:
“Help me with my money worries in a way that suits me so I can get on with my life.”
Demand for our services continues to rise.
Our approach is:
- Holistic: addressing debt, benefits, energy/fuel poverty, income and wellbeing together.
- Person-centred: psychologically informed, strengths-based and empowering.
- Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence.
We are looking for someone with:
· Strong experience in financial management in a not-for-profit context.
· Passion for managing all aspects of finance from the data input to the strategic oversight.
· Experience of working closely with Senior Leadership and being responsive to organisational needs.
· Commitment to working for a charity fighting inequality for individuals and communities.
Hours: 15 hours a week (0.4 FTE). The postholder may be required to work additional hours at certain key points in the accounting year cycle to complete end-of-year statutory accounts preparation and occasionally attend meetings out of office hours.
Contract term: Permanent
Location: Hybrid working negotiable but some time in office is required to keep in touch with the team - team sessions are currently Thursdays.
Salary: Grade 6 SCP 25-28 (approx. £36,000 - £39,000 for FY26-27)
Reporting to: Chief Executive
Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays.
Before You Apply
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.
At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: Kat Caldwell telephone 0117 954 3998. Please note that Kat’s working days are Monday & Thursday.
Access
Do get in touch if you would like any of this information in another format, or if you would like to apply in another format.
If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making.
Application Process
To apply please upload
-
Your CV; and
-
Cover letter (max of 2 sides of A4)
Application Timeline
Applications close: 11.30pm on Sunday 22 February
Shortlisting: Monday 23 February
Interviews: Monday 2 March in person at Talking Money, 1 Hide Market, West Street, BS2 0BH
Start Date: ASAP to be discussed.
To empower and enable people to tackle financial challenges through advice, financial education and support
The client requests no contact from agencies or media sales.
Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits
*There may be a small amount of flexibility for the right candidate
About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.
We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.
We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.
About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.
Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.
Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.
With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.
There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.
About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.
Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.
How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via
Closing date: 8 February 2026 (midnight)
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required. It is fixed term until October 2026.
Key Responsibilities
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
- Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
- Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
- Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
- Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
The closing date for this role is 6th February 2026. We reserve the right to close the vacancy earlier if sufficient applications are received before then, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Team: Lifeline
Location: Hybrid, covering the East Anglia and some areas of the South East region with frequent travel
Work pattern: 35 hours per week, Monday to Friday, 9am - 5pm
Salary: Up to £27,466.16 per year
Contract: Permanent
Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.
This role requires a basic DBS check.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Domestic Abuse Caseworker:
- assessing referrals and admitting cats onto the service
- providing pet advice and support to our volunteer foster carers
- working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
- extensive communication via phone, email and in person, as well as daily admin and extensive driving
About the Lifeline team:
- Lifeline is a pet fostering service for anyone fleeing domestic abuse
- the majority of our referrals come from women fleeing domestic abuse via women-only services.
- the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
- our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers
What we’re looking for in our Domestic Abuse Caseworker:
- good all-round experience of performing administrative duties in a busy service
- previous professional experience giving pet care advice
- previous experience in a public facing role
- an understanding of the problems experienced by families fleeing domestic abuse with pets
- a confident self-starter who has had experience of working with volunteers and home visiting
- a full, manual UK driving license and comfortable driving a van
- experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 11 February 2026
Interview date: TBC
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview and written exercise on Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats