Insight and service development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher's we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Watch our short video to gain an insight into our working life here at St Christopher’s
About the Role
As Team Leader, you will assist the Manager in the running of a 16+ semi-independent supported accommodation service, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills.
We have an enthusiastic team including Support Workers, Waking Night Staff and Management who all have different interests which they bring to the service. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you!
Applicants should have
· At least two year’s relevant experience providing housing and/or support services to vulnerable individuals
· A good understanding of the regulatory framework relevant to the provision of housing services for young people
· Knowledge of the welfare benefits system in relation to young people.
· Ability to lead, motivate, supervise and support staff and be a positive role model.
· Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
· Ability to use own initiative as well as be an active team member.
· Flexibility to occasionally work evening and weekend shifts and participating in the On-Call system.
In return we offer:
· Salary of £30,784 per annum.
· Competitive pay and reward structure offering salary progression based on performance.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
· Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
· Contributory pension scheme, enhanced maternity and company sick scheme.
· UK Life Assurance (Death in service) to the value of 3 times your annual salary.
· BUPA employee assistance programme, offering counselling, financial advice and legal support.
· Cycle to work scheme.
· Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
· Discretionary funded training programs.
· Employee awards based on performance and length of service.
· Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website. CV’s will not be accepted.
For more information or assistance during the application process, please contact us via our website.
Closing date: 30th January 2026
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Title :Community Organiser – Thriving Futures
Contract: Part Time FTC for 1 year (may be opportunity for extension) 18.75 hours a week (2.5 days a week)
Reports to: Communities Partnership and Programs
Salary: £30,500 FTE pro rata £15,000 per annum
Office Location: Lambeth, Brixton – Hybrid
Benefits
26 days annual leave (pro rata) plus bank holidays, hybrid working, pension contribution
Please let us know if you need support, have a reasonable adjustment request or have a question by contacting us.
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Black Thrive Lambeth – Communities Workstream Overview
The Communities Workstream sits at the heart of Black Thrive Lambeth’s model and is the primary mechanism through which the organisation remains deeply connected to Black residents across the borough. Covering communities from Waterloo to Central Hill Estate, the workstream focuses on Black adults and their wellbeing, ensuring that lived experience directly informs strategy, systems change, and service design.
This workstream is responsible for building, maintaining, and nurturing relationships at grassroots level—with residents, community leaders, and Black-led organisations doing vital work across Lambeth. It acts as a bridge between community insight and institutional decision-making, ensuring that Black voices are not only heard but embedded within policy and practice.
The Communities Workstream plays a critical role in:
· Creating and holding trusted community spaces for dialogue, healing, and collective action
· Supporting community-led initiatives and amplifying grassroots leadership
· Facilitating co-production between residents and statutory partners
· Translating community priorities into practical recommendations for systems change
The workstream also underpins Black Thrive Lambeth’s strong relationships with Lambeth Council and other statutory partners, providing a credible, community-informed route for collaboration and influence. Through this role, the Communities Workstream ensures Black Thrive Lambeth remains accountable to the people it exists to serve, while driving long-term improvements in wellbeing, equity, and outcomes for Black communities in Lambeth.
Job Description
Role Description
To support the Black Thrive Lambeth Communities workstream in engaging with Black community members in the boroughs of Black Thrive Lambeth.
The long-term ambition of the Communities workstream is to liaise with Black communities and other stakeholders involved in the delivery of Black Thrive’s Thriving Futures – Scaling Systems Change programme.
The immediate priority for the role is to identify the people and resources that can support the development of the Communities workstream in Lambeth. This role will work closely with those involved in the Black Thrive Thriving Futures programme and will have a wide range of responsibilities from communications activities, event management to research and administration.
1. Support the Black Thrive LambethLocality Lead in delivering the outputs of Black Thrive’s Thriving Futures – Scaling Systems Change programme and other related activities to achieve programme objectives and milestones.
2. Engage and collaborate with Thriving Futures Collective partners across Haringey, Birmingham, Wales, and Scotland, sharing learning and best practices from community project delivery in Lambeth.
3. Build and maintain strong relationships with Black Thrive Lambeth Black communities by designing, managing, and updating databases to support engagement with community members, partners, contractors, and stakeholders.
4. Maintain Black Thrive’s internal systems to ensure the efficient delivery of the Thriving Futures workstream.
5. Work with the Locality Lead to strengthen engagement with the local community and Black-led voluntary sector in Lambeth.
6. Contribute to research and learning by collaborating with the Black Thrive Global Research Institute to aid in collecting and reporting quantitative and qualitative data that informs programme delivery and impact.
7. Organise, facilitate, and present at key events, including locality Community Assemblies, ensuring accurate data collection, analysis, and reporting of participant engagement.
8. Lead on creating engaging content, including blog posts and digital communications, to effectively promote Black Thrive’s work across internal and external channels.
9. Support the Locality Lead with onboarding and engaging new stakeholders in Scotland/Wales; occasional travel may be required.
10. Ensure compliance with legislation and organisational policies, including equality, safeguarding, health and safety, data protection, and financial governance.
11. Work flexibly, including occasional evenings and weekends, to support delivery of key events.
12. Provide programme management support, including monitoring progress against milestones, tracking risks and issues, and ensuring timely delivery of outputs.
13. Work closely with the Locality Lead to provide programme support across activities, ensuring alignment with overall objectives and effective coordination across localities.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential
· Minimum of 2 years’ experience working in a community-based role and/or setting.
· At least 2 years’ experience in stakeholder management across different levels of seniority.
· Proficiency in Microsoft Excel and SharePoint (or equivalent platforms).
· Strong commitment to equality, with a solid understanding of the experiences of Black people of African and Caribbean descent and a determination to address the factors that negatively impact their health and wellbeing.
· Excellent communication and interpersonal skills, with the ability to engage effectively with diverse groups.
· Strong organisational skills, attention to detail, and the ability to balance multiple priorities in a high-paced environment.
· Ability to navigate ambiguity and uncertainty while remaining calm under pressure.
· Solutions-focused, resilient, and able to sustain optimism and deliver tangible outcomes in challenging contexts.
Desirable
· Bachelor’s degree or equivalent professional experience.
· Experience in community or voluntary sector work, and/or knowledge of the Lambeth boroughs.
· Experience in event logistics and/or event management.
· Ability to use Canva or another designing platform.
To apply, please submit a CV and a cover letter via CharityJob
Interviews will take place: Thursday 12th February 2026
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.
This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.
The primary responsibilities of the Head of Global IT are:
• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.
• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.
• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.
• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.
• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.
• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.
• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.
• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.
Your Key Qualities
Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:
• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.
The client requests no contact from agencies or media sales.
As COO, you will strengthen & modernise the charity's organisational foundations, lead our support services, driving digital & operational transformation, improve financial resilience, governance & enable delivery of our People & Culture Strategy.
Reports to: Chief Executive Officer
Direct Reports: Finance Manger, Central Office & Facilities Manager, Data Officer (TBC)
Salary: Competitive - circa £55,000 - £65,000
Location & Flexibility
This is a hybrid role, with regular visits to our Lincolnshire and Nottinghamshire centres to build strong relationships and attend Senior Leadership Team meeting. You may also choose to be based at one of our centres.
What matter most to us is finding the right person (or people). We are very open to part-time, job share, or compressed hours and we welcome conversations about flexible working. Who you are, what you bring and the impact you'll have are more important to us than where or when you work.
About the Role
The prime purpose of the Chief Operating Officer is to strengthen the organisational foundations of Jerry Green Dog Rescue (JGDR) by leading and modernising the charity’s support services, developing scalable and efficient processes across the charity and leading the digital transformation, improving financial and compliance disciplines, and enabling the delivery of the People & Culture Strategy.
This role provides critical senior leadership capacity as the organisation enters a period of significant expansion—growing its income, workforce, and impact. The COO will build the systems, processes and capabilities required for a modern, accountable, data-led, financially resilient, safe, and high- performing organisation.
Working closely and collaboratively with the Chief Executive and wider Senior Leadership Team, the COO will drive operational excellence, champion continuous improvement, and ensure the organisation meets all regulatory and statutory obligations, enabling teams to deliver the charity’s purpose effectively.
The COO will transform the organisational foundations of Jerry Green Dog Rescue by leading and modernising our core support services and our processes. Change management will be core to success in this role in the early years.
What You’ll Be Responsible For
Strategic Leadership & Organisational Transformation
- Play a central role on the Senior Leadership Team, shaping and delivering long-term strategy
- Lead the transformation and modernisation of support services
- Embed a strong business-partnering culture across the organisation
- Design and implement scalable systems to support significant workforce growth
- Reduce reliance on the CEO by strengthening operational leadership capacity
Digital, Data & Systems Transformation
- Lead the charity’s digital transformation, introducing modern systems and automation
- Improve IT capability and digital confidence across teams
- Embed meaningful data, dashboards and management information to support decision-making
- Streamline processes to improve efficiency and eliminate duplication
People, Culture & HR Leadership
- Lead delivery of the People & Culture Strategy
- Embed modern, compliant and inclusive HR practices
- Strengthen capability across recruitment, employee relations, management development, EDI, GDPR and employment law
- Improve leadership and management capability across a diverse, geographically dispersed workforce
Finance, Procurement & Commercial Leadership
- Modernise financial planning, budgeting, forecasting and risk management
- Embed strong financial discipline and business partnering
- Introduce value-for-money, benchmarking and commercial frameworks
- Strengthen procurement, contract management and financial controls
- Provide high-quality financial insight to support operations, fundraising and retail
Compliance, Governance & Assurance
- Strengthen frameworks across health & safety, safeguarding, HR risk and quality
- Lead audit and assurance processes suitable for a growing organisation
- Oversee facilities and estate management with a focus on safety, efficiency and value
Executive Leadership & Line Management
- Provide strategic leadership to the Central Office team
- Redesign support services to align resources with organisational priorities
- Coach, mentor, and develop managers to build a high-performance culture
Who We’re Looking For
You’ll be a values-led, strategic leader with strong operational expertise and a genuine passion for building organisations that work well for people. You’ll be comfortable leading change, strengthening systems and processes, and bringing clarity and confidence during periods of growth.
Experience in the charity sector is welcome but not essential; what matters most is your ability to lead transformation with empathy, rigour and purpose.
Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.
We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.
We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.
Our Values
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Young People at the Centre – Their creativity and determination guide everything we do
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Acting With, Not For – OSH is built by staff, volunteers and participants together
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Leadership – We create opportunities for young people to step up and grow
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Freedom and Acceptance – We build open, respectful and lasting relationships
Key Responsibilities (Full details in attached Job Description)
Hub Leadership & Delivery
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Lead the safe and effective delivery of OSH Hub sessions year-round
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Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests
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Manage referrals and onboarding, ensuring inclusion and accessibility
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Plan engaging hub content, including coordinating external partners
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Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects
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Develop new activities in line with agreed strategy and budgets
Youth Leadership & Volunteers
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Support progression into OSH’s leadership training programmes
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Create meaningful leadership opportunities for young people
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Support local volunteers, including rota coordination, training and wellbeing
Partnerships & Community
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Build and maintain relationships with local partners, referrers and facilitators
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Represent OSH in local youth and refugee networks
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Ensure smooth pathways between the Hub and other OSH programmes
Safeguarding, Systems & National Contribution
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Take responsibility for safeguarding and risk assessments across all hub activity
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Track attendance and engagement using OSH’s CRM (Beacon)
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Handle petty cash and participant reimbursements responsibly
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Identify and respond promptly to safeguarding concerns
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Take part in OSH events, including evenings, weekends and residentials (2–5 nights)
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Contribute stories and reflections for communications and fundraising
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Share learning and best practice with colleagues across the organisation
Signposting & Advocacy
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Build supportive relationships with participants and provide appropriate ad hoc support
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Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)
Person Specification
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Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system
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Strong understanding of trauma-informed, participatory youth work
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Confidence in safeguarding, risk assessment and participant welfare
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Excellent communication skills in cross-cultural settings
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Ability to build trust, motivate young people and foster belonging
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Strong organisational and administrative skills; able to work independently
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Understanding of the UK asylum context
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Commitment to OSH’s mission and values
Your Application
We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.
You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.
If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Communications
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029. We are now seeking a passionate leader in the Communications field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior communications role, you will be instrumental in shaping and executing strategic objectives, specifically through the implementation of a comprehensive communications strategy that aligns with our charitable objects and goals. Your responsibilities encompass brand development, research and content creation initiatives, managing our online presence and media relations.
This is an exciting opportunity for a senior communications professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Developing and implementing the communications strategy including PR, marketing and stakeholder management, ensuring alignment with our charitable goals.
- Defining the brand identity and developing brand guidelines.
- Creating content and storytelling.
- Leading and managing the digital communications for the charity.
- Leading and handling media relations.
- Leading and developing stakeholder communications.
- Leading and managing the promotion and delivery of events as well as networking and identifying speaking opportunities for LFBF spokespeople
You will have:
- Worked in a senior PR and Communications role, preferably at Director level.
- Excellent strategic communication and brand management skills.
- Project management skills to oversee PR and marketing plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Content creation and storytelling experience, as well as managing digital platforms, including websites, social media, and digital advertising.
- Experience in organising and promoting events, networking, and securing speaking opportunities.
- Strong media relations skills covering developing press materials through to managing media coverage.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector.
- Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read our recruitment privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed Interview dates:
1st interviews: w/c 11/12 February 2026 (virtual)
2nd interview dates: 17 or 18 February 2026 (in person at our London office)
Please note that depending on number of applications we receive, we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with AdviceUK to recruit for an interim Head of Policy, Programmes and Media. Joining the organisation as a maternity leave cover contract, this is a role where you will have the opportunity to achieve significant impact across some key priority areas.
Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. A small but mighty - and growing! - charity that supports its members to provide advice to upwards of 2.5 million people each year. The organisation is working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and address any legal and social welfare challenges they may face.
Contract: Interim maternity cover role, nine to 12 month contract
Salary: £70,000 to £75,000 per annum
Location: Hybrid role which will be predominantly home-based with travel to London for either office days or meetings expected around one day per week
Hours: Full-time, 35 hours per week or part time, 28 hours per week considered with flexible working options fully supported
Closing date for applications: 9am Friday 30th January
Interviews: Interviews will be held in person at the charity offices in London on the 11th and 12th of February
The Head of Policy, Programmes and Media position is a senior position within the organisation. Part of the SLT and reporting to the CEO the postholder will take the lead on all policy and public affairs initiatives to secure policy change and funding to benefit people seeking advice and the communities served by the organisation's members.
Core responsibilities within the role will include:
- Develop and oversee the implementation of effective strategies for policy and funder influence that enable Advice UK to achieve its purpose
- Identify new audiences and develop innovative approaches to sustain and grow Advice UK's stakeholder and funder network and achieve its strategic priorities
- Be accountable for Advice UK's policy, public affairs and funded activities, reporting to the Chief Executive and Advice UK Board
- Lead the development and coordination of clear, concise and authoritative policy positions on key issues
- Identify actionable and achievable policy influencing goals to achieve change on the highest priority issues and develop strategic influencing plans to achieve these goals
- Alongside the Chief Executive, be Advice UK spokesperson and representative at external events including policy roundtables, steering groups, conferences, meetings and other events
- Oversee and deliver a proactive public affairs strategy to achieve policy change on the issues of priority concern to members
- Identify and build effective relationships with key contacts across UK and devolved governments and parliaments, including Ministers, MPs, civil servants and local and regional decision makers
- Lead a stakeholder engagement programme for Advice UK working strategically to identify, develop and manage relationships with a broad range of stakeholders, including policy influencers, funders, sector partners and other organisations
- Oversee the development of effective press and media campaigns, mobilising support and leveraging media opportunities to raise awareness and drive action on priority issues
- Oversee the development and effective delivery of the #AdviceSaves campaign (including Advice Week), ensuring impact is measured and lessons learned
- Oversee development of research and analysis to identify emerging trends, opportunities in support of our policy and campaign objectives, using this to provide evidence-based insights and identify specific policy solutions to inform advocacy efforts
- Lead the development of high-quality research and insight products, including research reports and commissioned surveys to support our influencing goals
- Oversee the delivery of Advice UK's funding strategy to open up funding opportunities for members and their advice services
- As the departmental budget holder, lead on all financial management for the department, including forecasting and measuring financial performance, setting and managing budgets, reducing waste, and taking action to ensure the department achieves its financial objectives
- Provide effective leadership to the Policy and Public Affairs department including line management of a team of four, ensuring their strong performance and supporting their learning and development
- Work with other members of the senior leadership team to develop and implement Advice UK's strategic plan in supporting of its overall strategic objectives and to establish and monitor key performance indicators (KPIs)
We'd love to see applications from candidates with the following skills and experience:
- Significant experience of delivering within a complex policy environment, ideally within an organisation of similar size and complexity including of developing and delivering impactful policy and public affairs strategies that have led to demonstrable change
- Experience or an understanding of the social welfare advice sector; the issues faced by advice providers and the communities they serve
- Experience of working with suppliers and partners to deliver campaigns, research and funding proposals including tendering, negotiating and contracting, and of working in coalitions and partnerships to achieve shared objectives
- Experience acting as a spokesperson for an organisation
- Experience of strategic leadership of teams and working with CEO, Board and as part of a senior leadership team
- Ability to apply knowledge to new challenges and situations, and to devise solutions
- Strong analytical thinking and decision-making skills, with ability to translate data and evidence into actionable insights to inform decision-making
- Ability to think strategically; working in timescales of between one to three years
- Ability to manage and motivate staff to deliver complex or challenging projects
- Commitment to social justice, equality, diversity and inclusion
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Interviews: 18-19 February 2026
Are you passionate about delivering high-quality administrative support for a global organisation? The ITF is looking for a proactive and detail-oriented Administration Coordinator to join our team.
About the role
As Administration Coordinator - Global you will supervise and coordinate the work of a team of administrators responsible for providing reliable, high-quality administrative support for international governance meetings and events, and communications to member organisations and external partners.
You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, contributing to the successful delivery of our Congress cycle and organisational work programme.
Reporting to the Head of Global Administration, you will help to strengthen long-term administrative systems that are efficient, coordinated and fit for purpose in a complex international environment.
Key Duties and Responsibilities
- Manage a team of administrators and foster an environment of continual development and support and high performance
- Coordinate the workload of the team in the delivery of organisational work programmes
- Develop, implement and update administrative policies and procedures, ensuring consistent and standardised ways of working
- Oversee the logistical delivery of global meetings and conferences
- Oversee the delivery of multi-lingual communications to members (circulars, meeting reports)
- Prepare meeting budget forecasts and contribute to the annual planning and budgeting cycle
About you
We’re looking for a self-motivated and highly organised individual to support the delivery of our global organisational work programme. With responsibility for oversight of the logistical delivery of committee meetings and conferences, you will need the following to be successful in this role:
- Proven experience managing and leading a team, including mentoring, performance development reviews and motivating others
- Strong knowledge of administrative practices, ideally with experience in the delivery of international meetings & conferences
- Ability to prioritise effectively, and manage multiple tasks and projects simultaneously, often working across international time zones
- Clear and accurate written and verbal communication skills with a high standard of written English and excellent attention to detail
- Confidence working with diverse internal & external stakeholders in a multilingual environment (knowledge of languages other than English would be an asset)
- Maintain confidentiality when handling sensitive information
- Strong numerical skills, with experience of budgeting, reconciliation, and expense reporting
- Calm, adaptable and proactive problem-solver with a focus on continuous improvement
- Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent and Concur (or similar tools).
- Experienced with CRM systems and data handling
- Willingness to travel overseas occasionally to support international meetings & conferences
- Commitment to social justice and trade union values, or mission-driven work
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF FINANCE
We are working in partnership with a charity which offers free and confidential information, advice, counselling, support and advocacy for children and young people under 26 in Southampton, Hampshire, Isle of Wight and Portsmouth whose mission is to empower young people to reach their full potential.
The charity is now seeking to appoint a Director of Finance who will hold overall accountability for the financial leadership of the charity, with responsibility for both the strategic and operational management of the charity’s finances, including oversight of income growth through Fundraising and Development. The Director of Finance role leads on financial strategy, planning, and performance, ensuring robust financial management, high-quality insight, and long-term financial sustainability. With oversight of the finance team, the Director of Finance plays a central role in ensuring the charity is financially resilient, efficient, and able to grow and sustain its income in support of its mission.
The successful applicant will be a qualified Accountant (CIMA / CIPFA / ACCA / ACA or equivalent), consideration may be given to a part-qualified candidate with substantial relevant experience and possessing a desire to consider continuing towards full-qualification.
You will demonstrate:
- Experience and understanding of financial processes including budget management, forecasting, day-to-day income and expenditure processes, monthly reporting, and year end audit processes.
- Up-to-date knowledge of Charity regulations and relevant legislation and legal requirements
- Successful track record in working with a Trustee Board or other executive boards
- Ability to prioritise and organise own work and that of others to meet deadlines
- Experience of costing services/projects and producing comprehensive budgets
As a member of the Senior Leadership Team, the Director of Finance will make an active contribution to the organisation’s strategic direction, decision-making, and leadership, working collaboratively with colleagues to balance risk, opportunity, and impact. The Director of Finance will have up-to-date knowledge of charity SORP regulations and requirements, a high level of IT competency, including the use of Microsoft Office, and excellent communication skills with a commitment to personal growth and development. You will be a role model for the values of the Charity and ensure the needs of children and young people are at the heart of everything they do.
This role is subject to a DBS check, which will be carried out by the employer.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
- Location: Southampton, hybrid working available
- Closing date for applications: 15 February 2026
Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.
- Client Interviews: w/c 2 March 2026
The Organisation
Family Fund is the UK’s largest charity supporting low-income families raising disabled or seriously ill children and young people.
We help thousands of families every year with essential grants, services and practical support. But we do much more than that. We champion families’ voices, challenge inequality and help shape the conversation on disability, childhood illness and disadvantage.
The Role
This is an exciting opportunity to shape how Family Fund connects with people across the UK. As a newly created role, it offers real scope to define and develop the function, while playing a central role in strengthening the organisation’s voice and influence.
We are looking for a bold, creative Group Director of External Affairs to join our Senior Leadership Team. At a time when families need us more than ever, you will raise Family Fund’s national profile and influence, positioning the organisation as a trusted, evidence led voice on childhood disability, serious illness and the broader challenges facing low-income families. You will build and sustain strong relationships with policymakers, funders, and the public ensuring the organisation secures the visibility, support, and resources needed to drive lasting change for the families we serve.
You will lead an energetic, specialist team spanning communications, media, public affairs, partnerships and research, bringing these areas together through a joined up external engagement strategy that delivers real impact.
Some key responsibilities include:
- Lead our communications, media, public affairs, partnerships and research teams
- Raise Family Fund’s profile as a trusted national voice
- Build strong relationships with policymakers, media, funders and partners
- Help drive real change for families through influence and insight
Who we’re looking for
We are looking for an experienced leader who loves the power of communication, influence and connection.
Key attributes will include:
- Senior experience in external affairs, communications or public affairs
- A strong track record of influencing policy and engaging senior stakeholders
- Experience leading teams and working at senior level
- A warm, confident communication style and great relationship skills
- A real passion for Family Fund’s mission and social justice
This is an exciting, high impact role with the chance to make a genuine difference to families across the UK.
Candidate Briefing Pack
For comprehensive information about Family Fund, the role responsibilities and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities at Russam.
Closing date for applications: Monday 2nd February 2026
Initial interviews with Russam: 17th and 18th February 2026
Interviews with Family Fund: 4th, 5th and 6th March 2026
Flexibility will be provided if needed - do let us know as soon as possible if you are unavailable on these dates.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Responsible for: Leading on the charity’s management accounting and financial reporting
Hours: Part time, 3 days per week
Reports to: Business & Finance Manager
Role overview
City of Trees is looking for an experienced charity accountant to strengthen our internal finance function and provide high-quality financial insight to our senior management team and board of trustees.
City of Trees Trust is a fast-growing environmental charity working to plant trees, restore woodland, and create greener, healthier communities. Now in its third year, with a turnover exceeding £4 million, the organisation is entering an exciting new phase of expansion. Our work is funded through a diverse mix of grants, corporate donations, and contracted delivery projects.
This newly created role will lead on the charity’s management accounting and financial reporting; including preparing monthly management accounts, providing restricted fund analysis, budgeting and monitoring, support strategic decision-making, and ensure strong financial control.
About City of Trees
We are City of Trees, the Community Forest for Greater Manchester and registered charity. We plant trees, we look after trees, we promote a culture of trees. We plant trees for people; to create better, greener places; to boost health and wellbeing; to enhance green skills; and to tackle the climate and biodiversity emergency. We’re rooted here in Greater Manchester, the place we live and work. We are proud to call Greater Manchester home and are passionate about making our region even better, one tree at a time.
Benefits
- Flexi-time
- 25 days paid holiday plus 8 bank holidays (pro-rata for part-time employees)
- Training and development opportunities
- Employer match up to 8% contribution pension scheme after 3-months service
- Cycle to work scheme
- Comprehensive health & wellbeing package
Key duties and responsibilities:
Management Accounting & Reporting
- Produce timely, accurate monthly management accounts using QuickBooks.
- Prepare detailed restricted and unrestricted fund analysis.
- Provide variance analysis and commentary to the Management Team and Trustees.
- Prepare and present quarterly finance reports for the Board of Trustees and relevant sub-committees.
Budgeting, Forecasting & Cashflow
- Work with the Senior Management Team and Business & Finance Manager on the annual budgeting cycle across departments.
- Prepare updated forecasts throughout the year.
- Maintain monthly cashflow forecasts and advise on cash requirements.
- Support budget managers in understanding project budgets and financial performance.
Financial Controls & Compliance
- Support the Business & Finance Team with day-to-day financial processing.
- Work with the Business & Finance Team to review and develop financial policies, procedures, and internal controls (existing framework in place).
- Ensure accounting records comply with charity-specific requirements (SORP, fund accounting, restricted funds, VAT).
- Support the preparation of year-end accounts and audit information for the external accountant and auditor.
Operational Finance
- Lead on reconciliation of balance sheet accounts, including grant and project balances.
- Monitor grant expenditure against funding agreements and ensure accurate allocation to restricted funds.
- Liaise with operational teams on project financials and contract delivery.
- Support Business & Finance Team with monthly payroll process.
Year-End & External Reporting
- Prepare year-end working papers and accounts for submission to the external accountant and auditor.
- Assist with queries from auditors and funders.
- Support preparation of financial information for grant applications and reports.
General
- To support the senior management team and build strong relationships with managers and wider members of the team.
- Monitor and implement general statutory requirements e.g. risk assessments, Health & Safety, data protection and GDPR.
- Perform any other duties, as required, in line with expectation within organisational framework.
Person Specification
Essential
- Strong experience working in a charity finance environment, including restricted fund accounting
- Part or fully CIMA, ACA or ACCA qualified
- Using Quickbooks or other financial management software and standard MS Office applications
- Strong management accounting skills with the ability to explain financial information clearly to non-finance colleagues
- Experience preparing and presenting budgets, forecasts, and cashflow models
- Understanding of charity compliance, SORP, VAT and grant funding
- Ability to process and analyse information with detail and care
- Preparing audit support schedules and liaising with external accountants and auditors.
- Excellent written and verbal communication skills
- Professional, proactive and approachable.
- Ability to work independently, as well as part of a team
- Highly organised
- Commitment to work with integrity and discretion when dealing with confidential information
- Willing to manage a diverse and busy workload
- A positive, proactive, flexible attitude
Desirable
- Developing and implementing finance process improvements
Additional information
How to apply: Should you be interested in this role, please submit a full CV and covering letter detailing your relevant skills and experience.
The closing date for this advertisement is 3rd February 2026 with interviews expected to be held on at our Trafford Park office on 10th February 2026
We are an equal opportunities employer and welcome applicants from all sections of the community.
The client requests no contact from agencies or media sales.
Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
Working across digital and offline channels, you will support integrated campaign planning and delivery, contribute to evaluation and insight, and coordinate activity across multiple teams.
This exciting role will tackle complex issues, offering opportunities to work on innovative public-facing campaigns, digital engagement, and translating policy objectives into compelling actions and messages that drive measurable change for people living with, and affected by, dementia.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of campaigns aligned to the charity’s strategic policy objectives.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
· Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
What we are looking for:
· Experience supporting or delivering public-facing campaigns, advocacy or engagement activity
· Understanding of how campaigns can influence decision-makers and public opinion.
· Experience of digital campaigning or supporter mobilisation
· Experience of working collaboratively with colleagues across different teams
· Experience of building positive relationships with supporters, stakeholders or partners
· Excellent written and verbal communication skills, with the ability to adapt messages for different audiences
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· Ability to work both independently and collaboratively within a team.
· IT literate, with experience using Microsoft Office and digital tools
· Commitment to the charity’s vision, mission and values
· Proactive, flexible and solution-focused approach to work
· Strong team player with the ability to use initiative
· Willingness to learn and adapt in a fast-moving environment
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events)
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
The client requests no contact from agencies or media sales.
SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working around the world, we focus on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based Supporter Care Officer to provide high quality supporter care to all of our Individual Giving (IG) supporter types.
- Acting as a reliable first point of contact
- Handling queries and tasks efficiently
- Maintaining accurate records
- Improving and streamlining processes
- Collaborating with colleagues to achieve results.
If you are self-motivated, with excellent communication skills and good attention to detail, looking for a key role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description, essential postholder criteria, and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Sunday 1st February, 11.59 pm UK time. Applications will be review as they arrive.
Location: Hybrid - at least one day per week is required in our Cambridge office (CB2 1AB). Occasional travel to Cambridge or London will be required for meetings or collaborating with colleagues.
Please note: The post-holder is required to reside in the UK at reasonable travel distance to attend the office weekly. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description, essential postholder criteria, and person specification, and submit a copy of your CV and a covering letter.
The client requests no contact from agencies or media sales.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026
About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements
- Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays And Benefits
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




