Internal communication jobs
At Book Aid International we share the power of books and help build a more equal future.
Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations.
This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams. Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions.
Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements. You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process.
This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment. You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.
If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants and Information Officer
Professionals Aid Guild
At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.
This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.
Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.
Could you be part of our small, dedicated team making a big difference?
About the Role
As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.
Key Details
- Reporting to: CEO
- Hours: Part-time (21 hours per week)
- Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
- Salary: £28,000 – £31,500 FTE
Benefits
- 25 days annual leave (pro rata), plus bank holidays and Christmas closure
- Additional annual leave after three years’ service (up to 5 extra days)
- Employee Assistance Programme
- Flexible and hybrid working options
- Training and equipment provided
Key Responsibilities
Casework
- Manage applications from initial assessment through to committee review
- Liaise with beneficiaries and maintain accurate, confidential records
- Prepare agendas and take minutes for committee meetings
- Signpost applicants to other appropriate sources of support
Finance
- Administer grants within agreed limits
- Arrange payments to beneficiaries and service providers
- Support audit processes
Grants Management System
- Maintain and update the grants database (Benefactor)
- Produce reports and review system content as required
Administration & Resources
- Update and maintain internal resources, including application forms, guidance, and standard communications
- Support website content updates
- Maintain standard operating procedures
- Provide general office administration support
Additional Duties
- Attend and support the AGM and other organisational meetings
- Represent the charity externally when required
- Support the CEO with fundraising strategy and policy development
- Undertake other duties as required in a small team environment
About You
You will be:
- Educated to degree level
- Proficient in Microsoft Office
- Experienced in working with databases and updating websites
- Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
- Knowledgeable about the UK statutory benefits system
- Familiar with accounting software such as Xero or Dext (desirable)
- Highly organised, with the ability to prioritise a varied workload
- Adaptable and comfortable working in a small team
- An excellent communicator, both written and verbal
- A collaborative team player with strong interpersonal skills
- Confident in problem-solving and decision-making
- Sympathetic to the charity’s mission and values
How to Apply
Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.
�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.
�� Interview date: Monday 15 June 2026
Please ensure availability on this date.
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
Main Purpose
The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.
The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.
Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.
This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.
Main Duties & Responsiblities
Recruitment, Selection and Induction of Volunteers
• To be the first point of contact for volunteering enquiries and applications.
• Take ownership and responsibility for the coordination of all relevant application, interview, selection and training processes for volunteers, including the processing of DBS checks and associated administration.
• Coordinate the promotion and advertisement of volunteering opportunities, including targeted recruitment campaigns.
• Conduct volunteer interviews, either face-to-face or over the telephone.
• Ensure excellent service is delivered in a timely manner and that processes are efficient and robust.
• Plan and deliver engaging training and development opportunities for volunteers to support them in undertaking their role.
• Represent Aurora Wellbeing to a range of external audiences, building and maintaining effective relationships to raise awareness of volunteering opportunities and support the recruitment of volunteers.
• Attend relevant internal and external events to recruit volunteers and promote the work of Aurora Wellbeing within local communities.
• Work with other teams within Aurora Wellbeing to identify, develop and promote new opportunities for volunteer involvement.
Volunteer Support and Supervision
• To be the central point of contact for all volunteers
• Maintain regular communication with volunteers, providing guidance, support and direction.
• Respond to any day-to-day queries from volunteers, helping to resolve issues encountered by volunteers when undertaking their role and escalating any issues to the Head of Volunteering as appropriate.
• Provide support and supervision for volunteers, through a range of face-to-face, telephone, digital or group activities.
• Provide efficient administrative support to ensure the effective running of all stages of the volunteer journey and lifecycle.
• Promote the active engagement of volunteers
• Support the recognition of the impact volunteers have and value the contributions they make
• Ensure effective communication, engagement and recognition of Aurora Wellbeing volunteers through social media, newsletters, events and other innovative opportunities.
Team Working and Collaboration
• Provide proactive support and guidance to staff on volunteering best practice and the effective management, stewardship, and engagement.
• Act as a source of knowledge on volunteering related matters, providing timely advice in line with policies and procedures.
• Work with colleagues across the organisation to support the rollout of initiatives for volunteer recruitment, retention and engagement as necessary.
Operational
• Maintain accurate volunteer records on our data management systems, ensuring that volunteer information is kept up to date and data is stored and processed in accordance with the General Data Protection Regulations (GDPR), Code of Fundraising Practice.
• Provide volunteer KPI information as required.
• Build and maintain relationships with organisations within the local community to promote the work of Aurora.
Training and Development
• To attend staff development programmes, training courses, and conferences as deemed necessary.
• To attend staff meetings.
• To take responsibility for attendance at mandatory training sessions.
• To undertake professional development/training considered necessary.
• To follow Aurora’s code of practice in matters such as Health and Safety, Safeguarding, Equal Opportunities and Data Protection.
Qualifications & Experience
Required
Qualifications Educated to equivalent GCSE level 4 or above in Maths and English Evidence of training or development relevant to volunteering.
Relevant professional or personal experience of volunteering or working with communities.
Experience of recruiting and supporting others using a formal process.
Experience of using CRM or database systems to input data and maintain accurate records.
Experience of managing own daily workload.
Experience of working collaboratively, both within an organisation and with external stakeholders and partners.
Desirable
Evidence of training or development relevant to volunteering.
Experience of working with or managing volunteers.
Experience of working with vulnerable people or in a confidential, sensitive environment.
Experience of designing, delivering or coordinating the training of others.
Knowledge & Skills
Required
An appreciation of the value of volunteers in an organisation, including their recruitment, diversity, inclusion, support and stewardship.
Empathy with volunteers and an understanding of their needs.
A good understanding of GDPR and the ability to process sensitive/personal information appropriately.
Able to prioritise a diverse workload and manage competing demands and deadlines.
Excellent administrative skills.
Good working knowledge of Microsoft Office.
A good knowledge and understanding of safeguarding children and vulnerable adults.
Desirable
Knowledge and understanding of volunteering best practice and current trends and devleopments.
An understanding of the DIsclosure and Barring Service checks.
Confident in presenting to a diverse range of audiences of designing, delivering or coordinating the training of others.
Ability to deliver training to small groups (10-15 people).
Person Specification
Required
Motivated, with an enthusiasm for the role.
Warm and empathetic.
Creative, agile and willing to explore new opportunities.
Flexible, positive attitude and ability to work independently.
Desirable
Comfortable with working directly with people effected by cancer and long-term health conditions.
The post-holder may be required to work evenings and weekends. The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder considering service needs.
The closing date for applications is 5pm on the 20th May. Successful short-listed candidates will be invited to interview week commencing 25th May.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
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Develop and maintain frameworks to measure the outcomes of all services and programmes.
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Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
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Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
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Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
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Lead internal research projects using beneficiary data, surveys, and feedback loops.
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Scope and manage external research partnerships with academic institutions or sector bodies.
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Design and deliver surveys to beneficiaries and the wider bereaved military community
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Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
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Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
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Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
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Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
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Create clear, accessible insight reports and data summaries for internal and external use
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Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
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Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
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Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
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Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
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Contribute to team training on evaluation, feedback collection, and outcomes thinking.
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Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
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Track key developments in bereavement, the Armed Forces, and children, young people and families policy
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Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
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Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
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Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
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Reviewing research and data produced by the charity and related external research previously published.
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Understand the data structure and reporting capabilities of Salesforce (CRM).
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Understand existing commitments (e.g. funder report, impact reports etc).
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Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
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Audit current data quality and gaps across the F-Team Programmes.
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Worked with the Families Team to develop the first adult lived experience advisory group.
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Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
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Identified 1-2 relevant conferences or forums for Scotty’s to present at.
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Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
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Held at least 1 adult lived experience advisory group session.
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Created and shared the first quarterly Impact Review for internal use.
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Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
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Proposed an outline for the Annual Family Feedback Survey in September.
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Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a talented Challenge Events Fundraiser to join our team in delivering our ambitious events strategy. This role is vital as we continue to develop incredible relationships with new and existing supporters helping them to network, influence and fundraise via challenge events.
Through excellent supporter care and stewardship, the Challenge Events Fundraiser is required to increase income for our challenge events portfolio. Working with the Challenge Events Manager, the post holder will deliver the events strategy as well as contribute to its ongoing development.
To succeed in this role you’ll need to:
• Develop and grow networks of event supporters, volunteers and community organisations to increase participation in fundraising events and generate sustainable income for the charity.
• Deliver an effective supporter journey, providing high-quality stewardship which motivates and enables supporters to complete successful fundraising activities within their communities.
• Support the delivery of the charity’s event fundraising strategy, working closely with the Challenge Events Manager to achieve agreed income targets.
• Plan, coordinate and evaluate key challenge events within the fundraising calendar (e.g. Abseil, London Marathon, Great Birmingham Run), ensuring successful delivery and supporter experience.
• Act as a visible ambassador for the charity’s events programme, building and maintaining strong relationships with supporters, community groups and partners.
• Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.
• Work collaboratively with colleagues across the charity and wider organisation, providing support and cover where required to ensure the effective delivery of fundraising activities.
• Work with internal teams to develop and deliver engaging fundraising products and events, ensuring effective donor stewardship and supporter engagement.
• Monitor performance against agreed targets, identifying opportunities and potential risks and provide regular income and KPI reports.
• Maintain accurate and up-to-date supporter records, including the use of Salesforce and contribute to the development of effective internal processe
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
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Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
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Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
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People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
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Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
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Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
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Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
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Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
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Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
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Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
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HR:
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HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
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Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
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Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
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Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
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Resource management: Manage IT and Operations budgets.
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Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
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Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
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Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
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Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
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Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
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Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
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HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
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Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
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A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
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Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
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Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
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Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
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Broad familiarity with financial and business principles.
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Effectively manage competing priorities and adapt and respond as business needs require
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Creative problem solving skills
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A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
The Resource, Income and Events Coordinator is a varied, hands-on role responsible for working with the external events team and programme staff. Co-ordinating all aspects of trade sales, manage and book external and internal room use. Support fundraising tracking, submissions and outcomes. Assist with new fundraising initiatives and developments. Monitoring and timely follow up on info@ central mailbox. Co-ordinate logistical and procurement needs. Administration duties. Manage event bookings, registrations, confirmations and attendee communications. Support the end-to-end onboarding process for course participants. Maintain accurate records, respond to onboarding queries promptly and professionally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.
If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!
Main Purpose Of The Job:
The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.
They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.
Main Areas Of Responsibility:
Events Planning And Delivery
· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.
· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.
· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.
· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.
· Manage and plan event day activity at third party challenge events.
· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.
· Ensure timely communications and stewardship of all challenge event participants.
Community Fundraising
· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.
· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.
· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.
· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.
· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.
· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.
· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.
· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.
· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.
· Undertake other relevant duties, supporting the Fundraising and Communications team as required.
General Duties:
• Compliance with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Be prepared to work evenings and weekends, as the job reasonably demands. Time off in lieu will be given.
Key Internal Working Relationships:
· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.
· CEO and Senior Management Team.
· Support Staff and Resident Engagement Team.
Key External Working Relationships:
· Schools, colleges, and universities.
· Local faith groups.
· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.
· Challenge event participants.
· Third party event organisers and fundraising platforms e.g. JustGiving.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the growth of the Income Generation team Severn Hospice is expanding.
Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.
As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.
Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.
Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.
This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.
Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.
The client requests no contact from agencies or media sales.
Personal Assistant (PA) – Make an Impact
Location: Hybrid (2 days per week in London office)
Working Pattern: 4–5 days per week
Pay Rate: £16.48 – £17.58 per hour
Contract: Immediate start until July 2026 (with strong potential to extend)
We’re partnering with a leading cancer charity to recruit an experienced Personal Assistant supporting the Director of Digital & Data and the Director of Brand, Marketing & Communications.
This is more than a PA role. It’s a chance to support work that directly impacts lives, while operating at the heart of a fast-moving, purpose-driven organisation.
The Role
You’ll be the trusted right hand to two senior leaders, keeping everything aligned, organised, and moving forward.
Key responsibilities:
- Managing complex diaries and navigating scheduling challenges with ease
- Coordinating meetings, rooms, and logistics across the organisation
- Preparing high-quality briefing materials so leaders are always one step ahead
- Monitoring inboxes and flagging key priorities
- Drafting engaging internal communications for teams
- Organising team days and events that bring people together
- Tracking invoices and supporting budget management
- Producing clear, actionable meeting notes using AI-supported tools
About You
- Proven experience as a PA or senior administrator
- Highly organised, with the ability to juggle multiple priorities
- Comfortable using digital tools and embracing new technology
? Why Apply?
- Flexible working pattern (4–5 days per week)
- Hybrid setup with 2 days in a London office
- Potential for extension
If you are an immediately available PA who thrives in a fast-paced environment and wants your work to truly matter, this is your chance to step into a role with real purpose, please apply online today!
There when it matters
Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.
Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation.
This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About you:
• Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
• Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
• Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
• Line management experience and the ability to develop and support colleagues
• Highly organised, with the ability to manage competing priorities and problem-solve creatively
• Excellent written and verbal communication skills
Essential:
• Significant experience project managing digital development projects from conception through to launch
• A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
• Demonstrable experience of collaborating with digital agencies and external suppliers
• Experience running change management processes, including stakeholder communication and training
Desirable:
• Experience running design sprints for product development
• Experience producing training documentation
• Experience working in a bereavement support environment
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.


