Project jobs
Salford CVS is recruiting a Volunteering Development Worker (Women and Girls in Football) to lead our work in increasing the participation of women and girls in off-pitch volunteering roles across grassroots football in Salford. This new role has been created in alignment with The FA’s priorities to strengthen inclusive volunteer pathways and ensure club and league environments are welcoming, supportive and accessible for female volunteers.
The main purpose of the post is to increase the number of female volunteers in off-pitch roles across grassroots football in Salford by supporting clubs, leagues, sessional football providers and community groups to create, promote and sustain inclusive volunteer opportunities. The role will coordinate learning and development for volunteers, help organisations understand their volunteer needs, and strengthen their capacity to recruit, retain and recognise women and girls in volunteering.
You will use Salford CVS’s established volunteering expertise to support England Accredited clubs, leagues and sessional football providers to attract, recruit and retain more female volunteers. This includes addressing known barriers such as lack of visible role models, sex-based discrimination, childcare demands that fall disproportionately on women, limited flexibility and traditional recruitment practices that may favour men.
Working in connection with our Volunteer Centre and wider Active Communities teams, you will join a service that already supports hundreds of organisations to develop safe and high-quality volunteering opportunities, matches hundreds of residents to roles, and delivers a wide range of volunteering training and good-practice guidance. You will also work closely with local partners, including Salford Community Leisure, GM Moving, Manchester FA and VCSE partners to ensure a coordinated and impactful approach.
The role will involve building strong relationships with clubs and leagues, engaging women and girls through targeted outreach in multiple settings (for example, community events, education environments, VCSE spaces, etc.), supporting grassroots clubs to understand their volunteer needs and barriers, and developing sustainable volunteer plans that help address these. You will deliver both FA and Salford CVS-designed training, increasing access to high-quality learning and development across the grassroots football ecosystem.
You will also connect to our wider engagement in the physical activity agenda in Salford, particularly the Place Partnership, a programme helping to lower barriers to physical activity and get Salford residents moving more.
Hours: 18 hours per week (excluding breaks), to be worked over 3–4 days.
Contract: Until 30th June 2028, subject to the successful completion of a 6-month probationary period.
About you
This position will suit someone passionate about widening access to volunteering, confident in engaging diverse communities, and skilled in helping organisations embed inclusive, flexible and sustainable volunteer practices. You will play a central part in shaping a long-term cultural shift within grassroots football, supporting clubs and leagues to broaden volunteering participation, strengthen their volunteering culture and create off-pitch roles where women and girls can thrive.
To get a fuller flavour of our work and to apply for this position, please visit our website via the Apply button.
Closing date: Noon on 1st April 2026.
Interview date: 9th April 2026.
Would you like to work towards a more peaceful world? We are looking for a driven and thoughtful Communications Manager to help shape and strengthen our voice across social media, news media, supporter communications and our website. You will act as a spokesperson for the organisation, write and develop communications campaigns, respond to current events, and help grow our membership and supporter base.
The Peace Pledge Union (PPU) is a pacifist campaigning organisation that has promoted nonviolence and opposed war since 1934. We challenge the systems and ideas that normalise militarism, promote peaceful alternatives, and organise the annual white poppy campaign in remembrance of all victims of war.
We welcome applications from people with non-linear career paths and from those whose relevant experience comes through community organising, campaigning or lived experience, as well as formal communications roles. Political understanding, sound judgement, and the ability to communicate clearly and responsibly are essential.
This is an opportunity to play a vital role in a small, collaborative organisation at an important moment of our development. We are particularly interested in reaching audiences beyond established peace movement circles, and communicating in ways that are accessible, relevant and inclusive.
The PPU values diversity, champions inclusion and strongly encourages applications from people of all backgrounds. We are committed to being an organisation where all voices are heard and all individuals are valued and welcome.
If you would like to discuss the role informally before applying, you are welcome to get in touch with us.
Key Dates
- Interview dates - 8-9 April 2026
- Job start date - 6 May 2026 or as soon as possible - to be agreed with successful candidate
The client requests no contact from agencies or media sales.
High Trees are seeking a new team member to provide communications and engagement support to the organisation. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our reach and impact. This is an exciting opportunity for a creative and proactive individual to work within a small, collaborative and dynamic team in a communications role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.
This role is central to supporting the Senior Communications Officer in the day-to-day running of their service. You will be responsible for producing impactful marketing and communications content, providing coordination support for events and activities, and doing outreach to ensure local communities are aware of our services. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and detail-focused, a compelling communicator, and confident to take initiative.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise in Communications.
Employee benefits
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35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
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Enhanced maternity/paternity/adoption leave after 2 years’ service
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Save money off a new bike with the Cycle to Work scheme
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Up to 7% contribution to the staff pension scheme
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24/7 Employee Support Line
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Clear pay structure with yearly increments (based on performance)
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Annual Staff away day
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Premium eye-care vouchers through Specsavers and season ticket loans
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Regular team lunches and generous supplies of office breakfast and snacks!
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Are you a technically skilled and service-driven IT professional looking to make a global impact? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, delivering high-quality first and second-line support to colleagues across our international organisation.
Based in Rio de Janeiro, this role plays a key part in ensuring reliable, secure, and user-friendly technology services across the Latin America & Caribbean region and globally.
About the Role
As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.
A specialist focus of this role is Microsoft Business Applications, including collaboration platforms such as Microsoft Teams and SharePoint Online, alongside Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.
You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.
Key responsibilities include:
Service Desk Support
- Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
- Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
- Maintain high-quality documentation within the global IT service desk system.
User Support & Collaboration
- Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
- Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
- Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.
Microsoft Business Productivity Applications Support
- Act as a primary support contact for Microsoft Teams, Sharepoint, Power Automate and Power BI.
- Troubleshoot access, permissions, connectors, and configuration issues.
- Support adoption and continuous improvement of business applications across the organisation.
Event & Remote Support
- Provide onsite and remote IT support for meetings, conferences, and hybrid events.
- Troubleshoot AV and connectivity issues in real time.
Security, Compliance & Improvement
- Follow information security, GDPR, and data protection protocols.
- Contribute to service reporting, process improvement, and technology enhancements.
- Stay up to date with emerging technologies and best practice.
About You
You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.
To be successful in this role, you will have:
- Proven IT service desk experience:
- First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
- Strong Microsoft ecosystem knowledge:
- Hands-on experience supporting Microsoft Teams, SharePoint Online, Power Apps, Power Automate, Dynamics 365, and Power BI and identity/access systems
- Technical problem-solving capability:
- Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
- Excellent communication skills in English:
- Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
- Security awareness:
- Understanding of information security principles, GDPR, and data protection responsibilities.
- Collaborative working style:
- Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.
Why Join Us?
This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
- To promote respect for trade union and human rights worldwide
- To work for peace based on social justice and economic progress
- To help our affiliated unions defend the interests of their members
- To provide research and information services to our affiliates
- To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Community Fundraising Lead
Full-Time | £28,000 – £33,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU
Make fundraising meaningful – join us and help save lives.
At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.
The Role
As our Community Fundraising Lead, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.
Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.
This is a full-time role (37.5 hours per week) with hybrid working – based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required.
Key Responsibilities:
- Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
- Build and nurture relationships, delivering exceptional supporter care and stewardship.
- Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
- Create inspiring fundraising materials and digital content.
- Promote events through social media and the website with engaging storytelling.
- Support corporate engagement and develop partnerships.
- Manage data, CRM records, and ensure accurate banking and reporting.
- Meet fundraising targets and contribute to budgets and reports.
- Represent Friends of PICU at community events and presentations.
- Support grant applications with evidence and stories from fundraising activities.
- Collaborate across the team, supporting operations, volunteers, and event logistics.
About You
You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.
Essential Skills and Experience:
- Excellent relationship-building and interpersonal skills.
- Confident in public speaking, networking, and representing a charity professionally.
- Strong written and verbal communication skills.
- Organised, able to manage multiple projects and deadlines effectively.
- Experience using Microsoft Office and social media platforms.
- Understanding of fundraising principles, legislation, and GDPR.
- Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
- Self-motivated, proactive, and comfortable working both independently and as part of a small team.
- Committed to equality, inclusion, and the values of Friends of PICU.
Desirable:
- Experience of managing fundraising events within a charitable organisation.
- Experience in event management and volunteer coordination.
- Knowledge of charity sector practices and Gift Aid processes.
- Experience using CRM databases.
Competencies:
- Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
- Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
- Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
- Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
- Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
- Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.
What You’ll Get:
- Salary range: £28,000 – £33,000 per annum, depending on experience.
- Flexible hybrid working between home and our Southampton base.
- Autonomy to design and lead your own events calendar.
- Support from a small, friendly, and passionate team.
- Real impact: See how your work directly improves care for critically ill and injured children, and their families.
If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.
Young People Support Worker
If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for
Location: Lambeth - Lambeth Core & Cluster
Salary: £27,636 per annum
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Join us and help young people aged 16–17 build safer, more independent futures. You’ll work directly with residents in our Lambeth Core & Cluster service, supporting them to develop essential life skills, engage with education or employment, and navigate budgeting, benefits and resettlement. Alongside the team, you’ll help maintain a safe and positive living environment while delivering structured, goal‑focused support.
This is a dynamic, multi‑agency role where you’ll collaborate with social care, health, mental health and housing partners to ensure each young person receives the right wrap‑around support. You’ll bring strong safeguarding awareness, sound judgement, IT confidence and an inclusive approach, using your experience to guide young people through challenges and help them take meaningful steps toward long‑term stability.
In this role, you will:
- Assess young people’s needs and create focused support plans across housing, life skills, education and wellbeing.
- Secure suitable accommodation by liaising with housing providers and supporting young people through referrals and interviews.
- Deliver tenancy sustainment support, including budgeting, benefits applications and developing independent living skills.
- Support young people to access education, training, employment and volunteering opportunities.
- Connect young people with health, mental health, substance‑misuse and specialist services.
- Maintain clear safeguarding practices, risk management and accurate digital case records.
- Work collaboratively with social care, statutory partners and external agencies to coordinate wrap‑around support.
- Contribute to housing management duties, rota cover, drop‑ins and team meetings.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family‑friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death‑in‑service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Policy and Advocacy Advisor
Be a champion for children in UK foreign and development policy.
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Position: Senior Policy and Advocacy Advisor
Location: London / Hybrid 2 days a week in the office
Hours: Full time 36.5 hours per week
Contract: Permanent
Salary: £40,000 - £43,000
Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
About the Role
We are seeking an authentic advocate for children’s rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children’s rights and wellbeing.
Key Responsibilities
- Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories.
- Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded
- Work collaboratively cross-organisation to advise on campaign activities, assets and events
- Ensure the voices of children and young people are central and well represented in policy and advocacy
- Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities
- Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required
- Monitor political and policy developments and disseminate across relevant teams
About You
We’re looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children’s rights, including their right to participation.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.
About the Organisation
Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.
Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. #IDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
- Location: Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
- Workplace Type: Hybrid
- Hours: 36 hours per week
- Salary: £49,601 (with a discretionary range up to £57,000 depending on experience)
- Job Family: Business Support & Admin
- Division: Operations
- Grade: B
- Job Type: Open ended
- Closing Date: 3 April 2026
- Country: United Kingdom
Oxfam is a global movement of people working together to end the injustice of poverty.
The Role:
As Legal Counsel (Employment) at Oxfam, you will play a pivotal role in supporting teams across Oxfam GB on a wide range of employment-related queries and litigation, both in the UK and globally. You will advise country programmes worldwide alongside UK-based HR colleagues on complex employment law matters, delivering clear, practical guidance that aligns with Oxfam’s values and balances legal, operational, and reputational risks.
A key part of this role will be helping Oxfam understand and apply the law in ways that advance its Equality and Anti-Racist Strategies, including advising on positive action and other lawful measures that promote equity and inclusion across the organisation.
As a member of the OGB Legal Team, you will also contribute beyond employment law, providing commercially astute advice on a broader range of legal issues as needed to support Oxfam’s strategic priorities. This is a collaborative and impactful role, ideal for someone who can combine technical expertise with sound judgement and a commitment to Oxfam’s mission.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also have:
- 5+ years PQE and legally qualified in the UK
- Experience of advising on complex and varying UK employment law and HR matters, including investigations and whistleblowing.
- Broad commercial experience either in-house or private practice advising a range of stakeholders
- Ability to support on colleagues internationally on employee relations processes, employment disputes and litigation
- Experience of advising on the drafting of HR policies and procedures
- Ability to identify key legal questions within complex queries and manage responses in accordance with legal team workload, level of legal risk identified and organisational priorities
- Experience of producing guidance notes and training
- Ability to work equally in a detail-focused manner as well as big-picture oriented, so as to effectively prioritise workload and projects
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well working within our Hybrid Working guidelines which includes regular home-based working. The successful candidate would be expected to be based in our Oxford office one day per month.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the . In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
CIPFA
Financial Controller
Salary: £60,000 – £65,000
Permanent, Full-time (32 hours across 4 days – compressed hours)
Hybrid working – typically 2 days a week in the office
Office based in Moorgate, London
About CIPFA
The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body dedicated to public finance. For over a century, we have supported governments, public services and organisations across the UK and internationally to ensure public money is managed effectively and transparently.
Our work sits at the heart of public trust. From setting professional standards and providing training to delivering advisory services and research, CIPFA plays a critical role in strengthening financial management across the public sector. Our members work in central and local government, health, housing, and international development, helping ensure that public resources deliver the greatest possible impact.
As CIPFA continues to develop its global reach and commercial activities, we are seeking a Financial Controller to help ensure the organisation maintains the highest standards of financial stewardship, governance and reporting.
About the Role
We’re seeking a senior member of the CIPFA Finance management team. Alongside the core deliverables, you’ll work with the CFO and Head of Finance to shape our financial strategy and transform operations.
The Financial Controller will lead CIPFA’s technical accounting, treasury, tax and financial reporting activities across the organisation and its trading subsidiary.
This is a broad and hands-on role with responsibility for statutory reporting, year-end and audit management, treasury oversight and the charity’s tax environment. You will ensure CIPFA maintains robust financial controls and compliance with charity accounting standards while shaping wider finance initiatives and organisational projects.
Working closely with colleagues across the finance team and the wider organisation, you will also provide expertise on complex accounting matters including revenue recognition, grants and fund accounting, and foreign currency activity.
CIPFA has successfully implemented a suite of Microsoft systems providing a platform for further operational transformation. The role offers the opportunity to substantially improve reporting and processes to deliver strategic change and enhanced financial governance.
Key Responsibilities
- Lead the preparation of statutory accounts for the charity, subsidiary and consolidated group.
- Manage the year-end close process and act as the key point of contact for external auditors.
- Oversee CIPFA’s tax and VAT environment, including compliance, quarterly returns and partial exemption calculations.
- Manage treasury activities including cash management, investments and foreign currency exposure.
- Maintain strong financial controls and support improvements to the organisation’s control environment.
- Oversee complex accounting areas including property accounting, grants and revenue recognition.
- Ensure compliance with SORP FRS102 and other relevant accounting standards.
- Support the budgeting process and quarterly reforecasts in collaboration with the Finance Business Partner.
- Work with colleagues to improve financial systems, reporting capability and the chart of accounts structure.
- Manage internal audits and contribute to wider governance, risk and compliance initiatives.
- Provide financial training, guidance and documentation across areas of responsibility.
What We’re Looking For
- A fully qualified accountant (CIPFA, ACA, ACCA, CIMA or equivalent).
- Strong experience preparing charity and group statutory accounts.
- Experience managing charity tax and VAT matters, including partial exemption and international sales.
- Excellent knowledge of accounting standards, particularly SORP FRS102.
- Experience managing year-end processes and working with external auditors.
- Strong Excel and analytical skills, with experience improving systems and financial processes.
- Excellent communication skills with the ability to work collaboratively with both finance and non-finance colleagues.
- A proactive and improvement-focused approach to finance operations.
Why Join CIPFA?
CIPFA offers the opportunity to work in an organisation with a unique and meaningful mission: supporting better financial management across public services worldwide.
We pride ourselves on being collaborative, people-focused and forward-looking. Our hybrid working model and compressed four-day week provide flexibility while enabling our teams to deliver impactful work in a supportive environment.
You will join a finance team that plays a central role in ensuring CIPFA continues to deliver high-quality services to members, governments and public organisations around the world.
How to Apply
CIPFA are partnering with Allen Lane on this appointment. To find out more about the role or to discuss your suitability, please contact Iain Slinn at Allen Lane to arrange an informal conversation.
Closing deadline: Monday 23rd March
1st stage interview: w/c 30th March
2nd stage interview: w/c 6th April
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Community & Challenge Events Manager
Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times.
Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.
We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.
Job purpose
- To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
- To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
- To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
- Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
- Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.
Main duties/responsibilities
- To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
- To raise awareness of our work and to inspire support through the following activities:
- To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
- To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
- To deliver presentations to a variety of community audiences. 5%
- To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10%
- To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
- Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
- To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
- To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
- To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
- Using RE as a tool to aid fundraising using data insight and reporting
- To prepare end of campaign reports to improve results for future campaigns and capture learnings.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required
Qualifications, Knowledge and Experience
Essential
- Demonstrable experience in Community Fundraising.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative
- Well organised with attention to detail
- Ability to inspire and influence others to support Willow
- Ability to develop, motivate and manage individuals and groups of individuals
- Ability to manage several projects and tasks simultaneously and skilled at prioritising
- Excellent verbal, written and presentation skills
- Effective negotiating and influencing skills
- Strong numeracy skills
- Decisive problem solver with the ability to adapt easily to change
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Experience in delivering fundraising campaigns and initiatives
- Fundraising database experience – preferably Raiser’s Edge
- Experience of working in the charity / fundraising sector.
Other
- Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
- Full driving license and access to a car
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
General
We offer the following competitive benefits package:
- Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
- 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
- Holiday purchase scheme
- Stakeholder pension with matching contributions up to 5%
- Occupational sick pay
- Life Assurance cover of 3 x salary
- Flexible working patterns where appropriate for the role
- Employee Assistance Programme
- Access to financial advice and employee discounts
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is more than an coordinator role. As People & Culture Coordinator, you will help shape a culture of care across OMF International (UK), supporting employees, volunteers and members at every stage of their journey from active service to retirement. If you bring strong organisational skills, emotional intelligence and a heart for prayer and cross-cultural mission, we would love to hear from you.
Job title: People & Culture Coordinator
Hours of work: Full time - 35 hours per week
Job Purpose:
To support OMF’s mission and vision by providing excellent administrative support for the People & Culture department and coordinating the provision of pastoral care and resources which promote the wellbeing, engagement and development of OMF International (UK) workers, including members andretirees.
The jobholder has a special responsibility for coordinating professional and compassionate pastoral, spiritual, and practical care across the OMF International (UK) community. The People & Culture Coordinator will embody and promote OMF’s values, maintaining a consistent culture of care, compliance, and prayerful support across the organisation.
Responsibilities
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Recruitment & onboarding administration
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Employee relations process support
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HR policy management
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Payroll/benefits coordination
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HR metrics & reporting
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Performance management tracking
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Workforce compliance monitoring
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Organisational development support
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Member & Retiree Care - full cycle
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Maintain accurate HR systems
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Liaise with Area Reps and other OMF departments
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Coordinate events and communications
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Keep all files up-to-date and in line with GDPR policies
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Regularly review and update policies and procedures
Supporting the wider OMF team
• Champion OMF’s values of prayer, partnership, and care across all people processes.
• Pray regularly with and for OMF workers, fostering spiritual encouragement and modelling a pastoral approach to leadership.
• Support and participate in OMF International’s mission, by regularly leading the daily National Office Prayers.
• Be open to exploring opportunities to lead weekly office devotions and/or worship.
• Attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events, presenting and leading departmental sessions as required.
Communication & Partnership
• Liaise with Area Representatives, churches, and partners to ensure members, retirees and volunteers are connected and supported locally.
• Encourage members in partner development and prayer support, particularly when on Home Assignment.
• Liaise with the Communications Department to highlight and effectively share stories and encouragements from OMF international (UK) workers.
• Provide reporting on member movement and status to the Finance Team and Leadership Team
• Undertake any other reasonable ad-hoc duties as specified by the People & Culture Manager.
Safeguarding & Compliance
• Promote a culture of safety, inclusion, and care across all people-related processes.
• Support training and awareness for staff, members, and volunteers on safeguarding and wellbeing issues.
Person Specification
Educated to A Level or equivalent, preferable CIPD level 3 qualified
Theological and/or missiological training
Good understanding of the UK and Ireland Christian context and cross-cultural mission
Basic knowledge of safeguarding
Competent user of Microsoft Office, databases, and digital communication tools including Microsoft Teams
Driven to achieve high standards in administration and events organisation
Self-motivated, keen to drive projects forward using own initiative
Friendly and courteous towards candidates, colleagues and supporters
Emotionally intelligent, a good listener with apastoral nature
Responds positively to constructive feedback
Adopts a can-do attitude and flexible approach
Open to change and willing to learn new skills
Prioritises consistency and compliance, whilst also demonstrating a compassionate response to individual circumstances.
Meet our Occupational Requirement to be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement
Hold the Right to Work in the UK
Able to commute to OMF National Office, Oxford Street, Manchester
Able to occasionally travel locally and/or internationally for meetings and events, including overnight and at weekends
Experience of living cross culturally
Terms of Appointment
• Full time 35 Hours pw Mon-Fri; occasional evening/weekend commitments
• Salary £28,000-£32,000 per annum commensurate with experience
• Non-contributory pension of 8% of salary on completion of a probationary period andbackdated to start date
• Paid annual leave entitlement of 25 days in addition to pro-rata public holidays
• Applicants must be eligible to work in the UK
• It is an occupational requirement for this role to be filled by a Christian
• Appointment subject to satisfactory references and DBS check
Young People Support Worker (Stockport)
We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.
Location: Stockport Pathway
Salary: £27,136 per annum
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker. You’ll deliver strengths‑based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future.
Working a rotating shift pattern, you’ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high‑quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities—supporting them to take the next step towards independence.
In this role, you will:
• Provide strengths‑based, trauma‑informed support to young people at risk of homelessness
• Complete high‑quality risk assessments, SMART support plans and accurate case records
• Deliver one‑to‑one sessions and group activities that build resilience and independence
• Support young people to access education, training, employment and volunteering
• Maintain a safe, welcoming accommodation environment with regular health and safety checks
• Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
• Experience of working with young people or those who have experienced homelessness
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Fostering Recruitment Officer - Part Time
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum
Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days)
Contract: Permanent
Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West.
The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.
The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively across relevant teams to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers.
Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required.
AnEnhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Wednesday, 1st April 2026
- Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Youth Agency is looking for a Learning & Development Officer.
Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role
This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.
The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.
You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.
Key Responsibilities
As a Learning & Development Officer, you will support:
- Delivery of local youth work curriculum commissions, from inception to completion.
- Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
- Development, adaptation and refinement of learning and development tools, templates, and materials.
- Gathering and organising insight, learning and feedback to inform curriculum improvement.
- Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
- Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
- Supporting approaches to demonstrating and evidencing impact.
Note: This role does not hold budget, strategic ownership, or line management responsibility.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Are you a customer-focused IT support professional with strong technical skills and a passion for delivering excellent service? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, providing high-quality first and second-line support to staff across our international network.
Based in Amman, Jordan, this role plays a vital part in ensuring reliable, secure, and user-friendly technology services for colleagues across the Arab World and globally.
About the Role
As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.
A specialist focus of this role is Microsoft Business Applications, including Dynamics 365 CRM, Power Apps, Power Automate, and Power BI, alongside collaboration platforms such as Microsoft Teams and SharePoint Online.
You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.
Key responsibilities include:
Service Desk Support
- Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
- Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
- Maintain high-quality documentation within the global IT service desk system.
User Support & Collaboration
- Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
- Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
- Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.
Microsoft Business Applications Support
- Act as a primary support contact for Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.
- Troubleshoot access, permissions, connectors, and configuration issues.
- Support adoption and continuous improvement of business applications across the organisation.
Event & Remote Support
- Provide onsite and remote IT support for meetings, conferences, and hybrid events.
- Troubleshoot AV and connectivity issues in real time.
Security, Compliance & Improvement
- Follow information security, GDPR, and data protection protocols.
- Contribute to service reporting, process improvement, and technology enhancements.
- Stay up to date with emerging technologies and best practice.
About You
You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.
To be successful in this role, you will have:
- Proven IT service desk experience:
- First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
- Strong Microsoft ecosystem knowledge:
- Hands-on experience supporting Dynamics 365, Power Apps, Power Automate, Power BI, Microsoft Teams, SharePoint Online, and identity/access systems.
- Technical problem-solving capability:
- Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
- Excellent communication skills in English:
- Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
- Security awareness:
- Understanding of information security principles, GDPR, and data protection responsibilities.
- Collaborative working style:
- Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.
Why Join Us?
This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
- To promote respect for trade union and human rights worldwide
- To work for peace based on social justice and economic progress
- To help our affiliated unions defend the interests of their members
- To provide research and information services to our affiliates
- To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.





