Services manager jobs

Job Title:  Head of Finance and Income Operations
Hours:  Full-time, 37.5 hours per week
Contract:  Permanent
Salary:  £45,000 per annum
Location:  Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.

Our network is open to all: farmers, the public and partner organisations.

About the Role

We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.

This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.

The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.

Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.

Key responsibilities include:

• leading day-to-day financial management, controls and reporting

• preparing budgets, forecasts, management accounts and financial updates

• supporting budget holders with clear, practical financial information

• improving finance systems, processes, approvals and reporting tools

• overseeing restricted funds, grant conditions, funder reporting and income tracking

• supporting funding applications with budgets, financial information and reporting structures

• helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows

• working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers

• providing line management to the Head of Fundraising and potential future roles within the finance and income operations function 

This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.

We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.

This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.

An exciting role has arisen to join Westway Trust as a Teacher working part-time at an after-school club on a Traveller site in North Kensington. You will be an energetic and enthusiastic qualified teacher with experience of working with children from Early Years Foundation Stage through to Key Stage 2. You will play a key role in raising the children’s attainment and achievement at school, and will be committed to enhancing the lives of children in the local Traveller community.

Key responsibilities of the role include but are not limited to:

• To contribute to the raising of attainment and achievement of children from the Traveller community. With particular focus on reading, writing & spelling.
• To provide out of hours teaching at the mini-club across the Early Years Foundation Stage, Key Stage 1 and Key Stage 2, up to age 8.
• Help children access learning activities through a range of support strategies including ICT.
• Mostly one to one teaching but occasional teaching in groups
• To liaise closely with the Traveller Teacher/mentor at Oxford Gardens to share information about the children’s attainment levels, planning and the support that is needed for individual children.
• Provide objective and accurate feedback and reports if necessary on the children’s achievements and progress.
• To work in partnership with the Travellers’ families encouraging them to be involved in their children’s learning.
• Help set-up the classroom and clear down once lesson has finished.

Experience, knowledge and skills:

• Experience of teaching in one or more of the following key stages: Early Years Foundation Stage, Key Stage 1 and Key Stage 2 is desirable, but not essential.
• Experience working with children and their families from the Traveller community is desirable but not essential.
• Experience of working in partnership with schools, other support services and statutory agencies.
• Successful direct experience of teaching children with additional needs.
• Full working knowledge of relevant policies/codes of practice and awareness of relevant legislation relating to Traveller communities.
• Ability to self-evaluate learning needs of children and be able to actively seek additional learning opportunities.
• Possess good interpersonal/communication skills and be able to work effectively as part of a team.
• Ability to communicate effectively orally and in writing in a range of situations.
• A good understanding of the local area would be highly desirable.

Qualification

• Qualified teacher status (QTS) or equivalent.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher.

The application deadline is Friday 31 July 2026 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Please apply directly from our website.

Grants Programme Officer

Maudsley Charity
Salary: £35,000
Location: Hybrid - South London (Denmark Hill) & home working
Contract: Full-time (37.5 hours)
Start date: September 2026

About the role
Charity People are delighted to be partnering with Maudsley Charity to recruit a Grants Programme Officer to join their growing Programmes team, supporting the Living Well with Psychosis programme.

This is a fantastic opportunity for someone looking to build or deepen their experience in grant-making, programme delivery, and social impact. You'll play a central role in ensuring funding is distributed effectively, equitably, and with real impact-supporting work that improves mental health outcomes across south London and beyond.

Working closely with Programme Leads, you'll help manage grant portfolios, support funding processes from application through to monitoring, and contribute to learning and impact across the organisation.

About the organisation
Maudsley Charity is a grant-making foundation dedicated to improving mental health care. It works with NHS partners, King's College London, and community organisations to fund innovative, evidence-based solutions.

The charity is driven by a clear mission: ensuring that everyone experiencing mental illness can access the care that's right for them, with a strong focus on equity, lived experience, and tackling inequalities in mental health outcomes.

Key responsibilities
Grant-making & programme delivery

• Support end-to-end grant processes, including application review, due diligence and decision-making
• Manage and monitor a portfolio of grants, maintaining strong relationships with funded organisations
• Act as a key point of contact for applicants and grant holders
• Contribute to assessment panels, scoring bids and supporting funding decisions

Project & programme support

• Provide project management and administrative support to Programme Leads
• Help plan timelines, track progress, and coordinate programme activity
• Support delivery of events, workshops and engagement activity

Learning & impact

• Gather insights, data and learning from funded partners
• Support the charity's approach to monitoring, evaluation and impact
• Share learning internally and contribute to continuous improvement

Systems & collaboration

• Maintain accurate records within the grants management system
• Work closely with colleagues across Finance, Communications and Fundraising
• Contribute ideas to improve processes and strengthen inclusive grant-making practices

About you
We're looking for someone who is curious, organised and motivated by social impact.

You might already have experience in grant-making, or have gained relevant exposure through funded projects, the charity sector, or programme delivery work.

You'll bring:

• Strong organisational and project management skills
• Excellent communication and relationship-building ability
• Attention to detail and confidence working with data and systems
• Experience contributing to projects that deliver social impact
• An understanding of (or interest in) grant-making and funding processes

You'll also be someone who enjoys collaborating across teams, is keen to learn, and is motivated by improving mental health outcomes and tackling inequality.

Why apply?

This is a brilliant opportunity to join a values-led, collaborative and inclusive organisation, where you'll be supported to learn, grow and shape your career in grant-making.

Benefits include:

• Hybrid working (typically 2-3 days in the office)
• 25 days annual leave + additional service days + Christmas closure
• Pension contribution up to 6%
• Enhanced family leave policies
• Learning and development opportunities
• Employee wellbeing support and EAP
• A welcoming, inclusive working culture focused on equity and impact

Additional information

• Reporting to: Programme Lead - Living Well with Psychosis
• No line management responsibility
• Based at the Ortus building, close to Denmark Hill station

How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds.

Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please contact Abi for additional information or to arrange an informal discussion.

You must download the Qualifying Questions document and complete this, then sending in your CV and this document as 2 separate documents to Abi. 
You can download all the documentation when you click on 'Apply Now' button. 

Closing date: Wednesday 22nd July at 9am
Interviews (in person): 6th August or 10th August

If this sounds like something you would like to explore but you are unsure if the role is right for you, please feel free to email Abi. 
There is also an optional ‘Ask Us Anything’ Webinar via Zoom on Monday 13th July at 12.30–1.30pm where the Maudsley staff will answer questions.
Please submit questions in advance to Abi before 9am, on Friday 10th July 2026 to ensure all of your queries are answered.
Any further questions can be submitted via the Q&A function during the Webinar.

Interested?
If you're looking for a role where you can support meaningful change in mental health care while developing your career in grant-making, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Teaching Assistant

Location: London

Salary: £27,990 FTE (£25, 534.17 Pro Rata)

Vacancy Type: Permanent, Full Time, Term Time only (37 hours per week, 41 weeks)

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

Catch22 College (formerly Catch22 Study Programme) supports young people to gain the skills required to progress into apprenticeship training, employment or further education.

Job Description

This is an exciting opportunity to work as part of a highly collaborative team, assisting in the provision, and the delivery of, a quality curriculum. You will assist in driving improvements in performance, and enhancing outcomes in the engagement, achievement, and progression, of learners.

Specific responsibilities:

• Work with individuals and groups of students, assist in ensuring students are kept on task and complete activities set by the teacher.
• Deal with behavioural and special needs issues in conjunction with the teacher.
• Help implement lesson plans, aims and contents with the teacher.
• Provide feedback to students without reference to the teacher.
• Take small group of students for defined activities.

Qualifications

• Essential: Ability to work at a minimum of Level 2, in English and Maths.
• Desirable: A relevant professional TA qualification (NVQ level 2), HTLA qualification, A level English and Maths, Level 2 Teaching Qualification (PTTLS or equivalent).

Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check. This will involve a search of all publicly available information online and in social media.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.

To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.

Responsibilities

Income generation

· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income

· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).

· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.

Account Management

· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)

· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events

· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.

Management

· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets

· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:

o Provision of data and narrative for monthly team meetings

o Contribution to Board reporting with narrative and pipeline information

o Analysis for annual planning sessions

Quality and standards

· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.

· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.

· Prepare relevant Grant Agreements and contractual information.

· Carry out risk assessments for all activities for which you are responsible.

· Carry out required basic due diligence on new funders.

Finance and resources

· Budget responsibility with authorisation up to agreed limits

· Operate within organisational approved budgets, policies and procedures.

Communications and relationships

· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.

· Work collaboratively with service leads ensure new services developed meet funder needs and requirements

Strategy/transformation work

· Lead on developing and delivering annual grants plan

· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.

Organisational requirements

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times

· Understand and act when safeguarding issues need to be escalated

· Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends

· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources

· To promote, monitor and maintain health, safety and security in the working environment

The National Youth Agency is looking for a National Digital Innovation Lead.

National Digital Innovation Lead
Contract: 12-Month Fixed-Term to cover Maternity leave
Hours: Full-time - 37 hours per week, flexible working
Salary: £40,000 - £47,380 per annum, dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

The National Digital Innovation Lead will drive NYA's digital youth work and innovation agenda, helping to shape the future of youth work through technology, collaboration and sector leadership. The postholder will develop strategic partnerships, lead innovative digital initiatives, influence national policy and support youth organisations to confidently adopt digital approaches that improve outcomes for young people.

Key Responsibilities

As our National Digital Innovation Lead, you will:

• Lead the development and delivery of NYA's digital youth work programmes and innovation activities.
• Build and maintain strategic partnerships with youth organisations, technology partners, policymakers and funders.
• Develop and lead national networks and communities of practice that advance digital youth work.
• Research, pilot and evaluate emerging technologies, including AI and immersive technologies, to support innovation across the sector.
• Develop guidance, frameworks, training and resources that promote safe, ethical and inclusive digital youth work.
• Provide consultancy and subject matter expertise to organisations adopting digital approaches.
• Influence national policy and best practice through collaboration with partners and sector stakeholders.
• Monitor and evaluate the impact of digital initiatives, using learning and insight to inform future developments.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: Monday 30th July 2026 
Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
We therefore strongly encourage you to submit your application as soon as possible and not to wait until the closing date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

No agencies please.

Reports to: Chief Operating Officer 

Contract: Full-time 
Location: Remote, with at least one all staff in-person meet up annually in the UK 
Salary: £70,000 - £90,000 per annum 
Benefits: 40 days holiday + 2 activism days + 1 duvet day 

Why this role matters 

At HOST, we believe that anyone, anywhere, should be able to drive transformative climate and social action - without being held back by operational barriers, financial risk or hostile environments. We host the world’s changemakers so they can focus on delivering the impact only they can create. 

The Finance Director plays a critical role in ensuring HOST’s financial management is robust, compliant, transparent and scalable across both our internal operations and our project hosting services. This role brings financial leadership to the organisation, supporting strong decision-making, reliable reporting, effective controls and continuous improvement across our finance function. 

The role sits within HOST’s senior leadership and works closely with colleagues across the Delivery, Partnerships, Legal and Engagement circles, as well as the Board, to ensure we can deliver high-quality support to partners while managing risk and using resources well. 

The role in a nutshell 

The Finance Director leads the Finance Team and is responsible for HOST’s financial management, ensuring strong compliance with policies, procedures and regulatory requirements.

The Finance Director is part of the HOST Leadership Team and would have line management responsibility for three Finance Managers within the Finance team. 

Key Responsibilities 

• Oversee HOST’s financial management, ensuring compliance with policies, procedures and relevant regulatory requirements. 

• Develop and monitor budgets for both HOST operations and hosted projects. 

• Provide regular financial reporting to the Leadership Team and Board. 

• Lead efforts to improve financial systems, controls and workflows. 

• Ensure robust financial oversight of hosted projects and HOST’s internal systems. 

• Contribute as an integral member of the Leadership Team, bringing financial insight to strategic and operational decision-making. 

• Manage cashflow strategy, including multi-currency considerations. 

• Oversee delivery of monthly management accounts. 

• Develop and report on profitability across HOST’s range of services and offerings. 

• Support HOST’s strategic direction by working with the Leadership Team on KPIs and organisational dashboards. 

• Ensure effective, timely and efficient delivery of the following by the finance function: 

• Records of income and expenditure, including grants, donations, receivables, consultancy receipts and invoices. 

• Transparent and accurate financial data in finance systems and other interconnected databases. 

• Regular weekly reconciliation of transactions, including oversight of bills to pay, bank statements and payment service providers for HOST. 

• Month-end reporting, including management reports and accounts such as income and expenditure statements, balance sheets, cash flow statements and KPIs. 

• Restricted donor financial reports, ensuring alignment with accounting records and donor compliance requirements. 

• Payroll services for HOST and hosted projects. 

• Accounting reports for new services. 

• VAT preparation and submission. 

• Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices 

• Transparent and accurate financial data in Xero and other interconnected databases 

• Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for HOST 

• Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs 

• Restricted donor financial reports, ensuring alignment with accounting records and donor compliance 

• Payroll service for HOST and hosted projects 

• Accounting reports for new services 

• Managing VAT preparation and submission 

Knowledge and Experience 

• Proven experience as an SME finance leader 

• Qualified accountant: ACA, ACCA or CIMA. 

• Experience implementing financial controls and processes. 

• Multi-currency cashflow and treasury management experience. 

• Experience setting budgets and forecasts. 

• Internal audit experience. 

• Ability to work under pressure and deliver projects to tight deadlines. 

• Minimum 5 years’ people management experience. 

• Excellent knowledge of cloud-based working. 

• Knowledge and experience using Sage or other similar accounting systems 

• Knowledge and experience of other relevant software applications, such as Excel, Teams, ClickUp etc. 

• ESG or sustainable finance experience. 

• Software implementation experience. 

Key Competencies 

• Strategic thinking 

• Strong verbal and written communication skills 

• Attention to detail 

• Planning and organising 

• Time management 

• Interpersonal skills 

• Initiative 

• Confidentiality

• Reliability 

• Leadership of staff

Essential Abilities 

• Ability to confidently discuss financial narratives with senior leaders and Board members. 

• Ability to prioritise and organise own workload and time to meet priorities and deadlines. 

• Ability to identify problems and develop practical solutions to work-related issues. 

• Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner. 

• Strong stakeholder management skills and ability to business partner effectively with non-finance colleagues. 

• Good organisation and administrative skills. 

• Able to work effectively as part of a team. 

• Ability to undertake a range of financial functions. 

What success in this role looks like 

• Finance systems, reporting and controls are robust, reliable and audit ready. 

• Leadership Team and Board decisions are informed by clear, timely and useful financial insight. 

• Hosted partners receive accurate, consistent and responsive financial support. 

• The finance function continues to improve workflows, systems and reporting as HOST grows. 

At HOST, we believe change starts with people who care. 

If you’re passionate about building strong financial systems that help changemakers thrive - and want to play a key leadership role in supporting climate and social change around the world - we’d love to hear from you. 

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home. Millions of households still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and drive lasting change.

Our values guide how we work — we make things happen, we put people first and we lead the way. Our behaviours include pulling together, owning the outcome and supporting one another. Our teams are friendly, knowledgeable and passionate about making a difference. We offer a supportive, rewarding workplace where you can build a meaningful career.

The Role

We are looking for a motivated and skilled Project Development Co‑ordinator in the London area. You will deliver NEA’s work programme across the region, leading stakeholder engagement, community outreach and direct support to low‑income and vulnerable households. Travel within London and occasionally beyond will be required.

This role offers the opportunity to: • Lead and deliver impactful projects during a critical time for household energy needs • Build partnerships with local authorities, housing providers and community organisations • Provide one‑to‑one energy and fuel debt advice • Deliver group awareness sessions and upskilling activities • Oversee project outputs, outcomes and reporting • Support development of new programmes, including funding proposals and presentations

Your work will directly contribute to improving health, wellbeing and energy resilience for those most at risk.

What you will need to succeed

You will bring: • Experience developing and/or managing projects in energy efficiency, community development, housing, social policy or related fields • Understanding of the environmental, social and economic challenges facing deprived communities • Strong organisational skills and the ability to maintain accurate records and produce high‑quality reports • Excellent communication skills, with the ability to engage effectively with vulnerable or disadvantaged households • Commitment to making a positive difference • Knowledge of domestic energy efficiency (desirable)

This is a hybrid role based at NEA’s London office, with some national travel. Home working is subject to H&S and GDPR checks. Post holders must be resident in the UK and able to provide Right to Work documentation. A Standard DBS check is required.

What We Offer

• £35,017–£39,829 per annum (plus £3,300 London Weighting if applicable) ·  New appointments will usually begin at the starting point of the scale.  • 11.5% non‑contributory pension • 25 days annual leave plus 3 Christmas closure days • All public holidays • Flexible and hybrid working • Enhanced family‑friendly payments • Employee Assistance Programme • Employee benefits platform

NEA is not a sponsoring organisation; applicants must already have the right to work in the UK. CVs will not be accepted. NEA is an equal opportunities employer. Only shortlisted candidates will be notified of interview details.

Senior Surveyor – Property Services

Location: Southgate, London
Salary: £58,000 – £65,000 + Benefits

We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.

This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.

The Role

Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.

You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.

Key responsibilities include:

• Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.

• Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.

• Managing contractor performance and building effective working relationships to improve service delivery and value for money.

• Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.

• Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.

• Assisting with complaint resolution, disrepair cases and complex building issues.

• Producing regular performance reports and identifying trends to drive continuous service improvement.

• Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.

• Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.

• Participating in the Out of Hours rota when required.

About You

We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.

You will have:

• Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.

• A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.

• Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.

• Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.

• Experience managing contractors and driving high standards of quality, performance and customer service.

• Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.

• Excellent organisational skills with the ability to manage competing priorities and make informed decisions.

• Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.

• RICS qualification (or working towards an equivalent professional qualification).

• A full UK driving licence and access to a vehicle insured for business use.

What You'll Bring

You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.

Successful applicants will be subject to a Basic DBS check.

We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire.

Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You’ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice.
 

About the Role

This varied and rewarding role will include:

• Supporting relationships with existing and prospective major donors and supporters
• Researching and preparing applications to trusts & foundations
• Helping to identify and engage new community audiences
• Supporting fundraising income targets and pipeline management
• Working collaboratively across teams to gather stories, impact information, and develop supporter materials
• Maintaining accurate records using Raiser’s Edge CRM
• Representing the hospice at events and engagement activities where appropriate
   

About You

We are looking for someone who is:

• An excellent communicator with strong written and verbal skills
• Confident building relationships with a wide range of people
• Organised, proactive, and able to manage multiple priorities
• Passionate about delivering excellent supporter stewardship
• Creative, resilient, and motivated to help grow income
• Committed to the values and mission of hospice care

You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser’s Edge would be an advantage.
 

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

For details of our inclusion statement, please see our website.

Head of Infrastructure and Security

These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, problem-solving and interpersonal skills to join the Leadership Team, as Head of Infrastructure and Security.

Position: Head of Infrastructure and Security

Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £63,813 annum

Contract: Permanent

Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities within this rewarding and multifunctional role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation’s strategic priorities.

Your principal duties and responsibilities will include:

• Developing and implementing infrastructure and security strategies aligned with organisational goals, ensuring technology platforms are efficient and capable of supporting future growth and innovation.
• Providing expert advice on emerging technologies and security threats to inform strategic planning relating to digital investment and risk mitigation.
• Overseeing the design, operation, maintenance and optimisation of networks, servers, storage, and cloud platforms and related services, ensuring these are resilient and efficient.
• Leading cybersecurity initiatives including conducting risk assessments, vulnerability management, and incident response.
• Establishing, maintaining and continuously improving IT governance frameworks, including policies, processes, standards and controls that support secure and effective service delivery.
• Managing audits, ensuring findings are addressed, risks mitigated and the organisation remains fully compliant with data protection legislation and cybersecurity expectations.
• Leading, supporting and developing infrastructure and security teams, fostering a culture of innovation and continuous improvement.

About You

We are looking for someone who has:

• Experience in senior IT leadership roles within infrastructure and security domains.
• A strong knowledge of cybersecurity frameworks and best practices.
• Proven experience of managing hybrid environments, including on-premises and cloud technologies.
• Working experience of aligning IT infrastructure and security initiatives with organisational objectives.
• Proven ability to lead and develop technical teams.
• Strong stakeholder engagement skills, and the ability to translate complex technical concepts into clear business language.
• An analytical approach to solving complex technical and security challenges.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Infrastructure and Security, Head of Infrastructure, Infrastructure Director, Director of Infrastructure, Head of Security, Security Director, Director of Security, Head of Infrastructure and Security, Infrastructure and Security Director, Director of Infrastructure and Security.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Hours: Part Time, 21 hours per week

Location: Any of our King's Trust offices or homeworking

Interviews: 5th and 6th August 2027

At The King's Trust, every gift from a supporter helps a young person take a positive step towards a brighter future. As our Supporter Care Executive, you'll play an important role in making sure every donation is processed accurately, every supporter feels valued, and every interaction reflects the exceptional experience we're committed to providing.

Working as part of our Supporter Care team, you'll be at the heart of our fundraising operation. You'll process donations, maintain supporter records, send acknowledgements and thank you letters, and work closely with colleagues across fundraising, finance and data to ensure income is recorded accurately and efficiently. You'll also be the first point of contact for many supporter enquiries, providing a friendly, professional service that builds confidence and lasting relationships with those who choose to support our work.

This is a varied role where you'll balance accuracy with excellent customer service. You'll help identify opportunities to improve processes, support fundraising campaigns and events, and ensure our supporter care activity is compliant with fundraising regulations and best practice.

What we're looking for

We're looking for someone who enjoys working with detail, takes pride in delivering excellent service, and thrives in a busy environment. You'll be organised, proactive and able to manage competing priorities while maintaining a high level of accuracy.

You'll bring:

• Experience of working in a customer service, supporter care or similar administrative role.
• Confident using Charity CRM-ideally Microsoft dynamics.
• Excellent attention to detail, particularly when processing financial information or large volumes of data.
• Strong communication skills and the ability to build positive relationships with supporters and colleagues alike.
• The ability to manage multiple priorities while delivering a consistently high standard of work.

Why join us?

Every donation we receive helps transform the lives of young people. By ensuring each gift is processed accurately and every supporter receives an excellent experience, you'll play a vital role in helping us continue that work.

If you're excited by this opportunity and think you could make a difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Supporter Care Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Care Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!

Closing date – Tuesday 28th July 2026

Overview of role

The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.

The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target. 

We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment. 

Why work for RLS 

You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.

We also offer: 

• Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
• The chance to work in a small, dynamic team with an international footprint -  operating across the UK, northern France and Greece.
• Flexible working 
• Fantastic offices in London Fields, with free Climpson’s coffee

Key responsibilities 

Legal aid income generation 

• Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs. 

• Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care. 

Personal casework 

• Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate. 

• Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable. 

• Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures. 

Supervision and team leadership 

• Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development. 

• Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them. 

• Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships

• Deliver internal and external training

• Foster a supportive, learning-oriented team culture 

Legal aid contract and regulatory compliance 

• Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts 

• Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness. 

• Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits. 

• Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team. 

• Maintain accurate financial records and information as required. 

• Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.

Monitoring, evaluation and reporting 

• Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators. 

• Report against targets internally (to the ED) and to funders where required. 

• Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting. 

General duties 

• Keep abreast of developments in immigration and asylum law and practice 

• Deliver training internally for caseworkers, trainees and pro bono volunteers 

• Adhere to all RLS policies and procedures, including safeguarding. 

• Undertake other duties within the scope of the post as agreed with the Executive Director. 

Person specification 

Essential criteria 

Candidates must meet all the following: 

• Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.

• Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review). 

• Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice. 

• Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management. 

• LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,

• Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.

• Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25) 

• Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders. 

• Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services. 

• Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost). 

Desirable criteria

• Lived experience of migration systems. 

• Experience of working in a small charity or non-profit legal services setting. 

• Experience of working on pro bono partnerships with commercial law firms. 

• Experience of training and supervising trainees, volunteers or paralegals. 

• Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto). 

Terms and conditions 

• Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually. 

• Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered. 

• Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.

• Pension: Employer pension contribution of 5% (postholder contribution 3%). 

• Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings. 

• Probation: Six months. 

• DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost. 

We will be conducting rolling interviews as applications are submitted. 

We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.