610 Social care development jobs
About This Job
You will form part of a small satellite team of Safeguarding Case Support Officers (SCSOs). Overseen by a Senior Caseworker Manager, you will assess and decide on safeguarding allegations and concerns within the Army Cadets across Scotland and Northern Ireland. You must be an appropriately qualified and experienced safeguarding professional, capable of conducting child safeguarding investigations and adept at collaborating with multiple agencies.
Essential Skills
· Diploma or Degree in a relevant subject area.
· Evidence of continuing personal and professional development
· Front-line safeguarding interventions and/ or risk assessment of perpetrators of abuse.
· Sound knowledge of safeguarding interventions.
· Understand legislative requirements for safeguarding young people.
· Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 11th October 2026.
Interviews will be held shortly after the closing date, in person/virtually TBC – we will let you know if you have progressed.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.
Salary: £31,700
Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.
About the Role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.
Key Responsibilities Include:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About You
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Understanding of homelessness and complex needs of people from different backgrounds
- Ability to provide high quality support and line management to staff.
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
An exciting opportunity to help young people build confidence, connection and resilience through horses and life on our Skipton farm. Following the success of our day visits, our residential programme will launch in January 2027 and we are looking for a horse specialist to join our growing team. This unique role combines equine-assisted therapeutic work and hands-on farm life, helping young people see themselves differently.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Sessional Worker – Horse Specialist’
More about the role: You will plan and deliver engaging horse-based sessions for visiting young people, using an equine-assisted therapeutic approach to create opportunities for connection, reflection and personal growth. As part of the wider delivery team, you will contribute to the shared rhythms of farm life, from feeding rounds and walks, to mealtimes, group discussions and occasional evening activities. Working closely with with rest of the Skipton team you will help ensure each visit runs smoothly and provides a positive experience for all.
Alongside programme delivery, you will lead the day-to-day care and welfare of our horses, maintaining high standards of husbandry, stable management and wellbeing.
About you : We are looking for someone with strong practical experience of horse care, welfare and management, alongside experience of using equine-assisted work with children and young people. You will be able to build positive relationships with young people from a wide range of backgrounds and create safe and engaging experiences that help encourage participation, reflection and growth.
You will bring excellent communication and organisational skills, together with a warm, patient and collaborative approach. Above all, you will share Jamie’s Farm values and be motivated to use your equine expertise to make a meaningful difference for young people.
In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.
You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project Manager: Voices for Health Equity (Maternity Cover)
Job Description and Person Specification
Job title Project Manager: Voices for Health Equity (Maternity Cover)
Hours 35 hours per week
Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement
Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
1. Ensuring meaningful participation of people and communities
2. Championing accessibility and inclusion
3. Valuing VCSE organisations as equal partners
4. Ensuring insights collected lead to impact and action
5. Investing in the long-term capacity and agency of VCSE organisations
6. Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Manager role is to:
- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.
- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.
- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.
- Provide day-to-day project governance, reporting, quality assurance and risk management.
The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.
Responsibilities
Programme and client management
· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.
· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.
· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.
· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.
Building and managing the Public Engagement Network
· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.
· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.
· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.
· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.
· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.
Co-ordinate and support activities capturing insight, learning and impact
· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.
· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.
· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.
· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.
Governance, quality and risk management
· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements
· Contribute to internal management groups and partnership meetings as required
· Maintain and review risk registers and quality assurance processes.
· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.
· Support preparation of regular performance and impact reports for internal and external audiences.
Partnership and stakeholder management
· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working
· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.
· Represent National Voices at external meetings, events and learning forums as required.
Line management and internal leadership
· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.
· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture
· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
General
· Take a proactive approach to including people with lived experience and members in all areas of work
· Support the development of funding bids and proposals, including shaping delivery models and costing activity.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
· Contribute to team planning activities and undertake other relevant duties as appropriate
· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
- Strong commitment to equity, inclusion and reducing health inequalities
- Proactive, flexible and comfortable working in complexity
- Calm under pressure and able to manage multiple priorities while maintaining quality
- Confident in building relationships and constructively challenging where needed
- Comfortable working collaboratively and taking responsibility for delivery
- Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact
Skills and abilities
- Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
- Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
- Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
- Experience of managing partnerships, subcontractors or commissioned work
- Strong organisational skills, with the ability to prioritise, plan and manage risk
- Experience of quality assurance, reporting and working within governance frameworks
- Excellent people skills, with the ability to lead, support and motivate others
Experience, knowledge and understanding
· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.
· Experience in engaging with people experiencing inequalities in a safe and meaningful way.
· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.
· Experience of managing funder relationships and generating income.
· Experience of facilitating and presenting at events and workshops.
· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)
· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)
· Project management qualifications (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and answer the questions in the application form to apply.
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Application guidance
Please submit a CV and answer the questions in the application form to apply. [SS1.1]
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.
Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child? Do you have experience in social work, education, inspection, advocacy or residential childcare management?
Then we have an exciting opportunity for a professional like you.
The Vacancy
An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.
This is a full-time permanent role, working 35 hours in the North West and/or North East region.
As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.
The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.
While the role is home-based, there will be occasions where travel is required, including working on public transport.
About You
We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.
For more information, please view the attached job description.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Professional qualification in a relevant field.
- Proven extensive experience in working with children and young people or adults at risk in a social care setting.
- Experience and an understanding of child and adult safeguarding procedures.
- Experience of quality assuring reports for regulatory bodies.
- Ability to analyse a range of information to assess effective evidence-based judgements of reports.
- Proven experience of using QA to improve report writing.
- Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.
We reserve the right to close this vacancy early once we receive a high number of applications.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and motivated Assertive Outreach Worker to join our Liaison and Diversion Service. Working alongside criminal justice, health and community partners, you will support vulnerable people with mental health needs, learning disabilities, substance misuse issues and other complex challenges to access the services they need. Through person-centred outreach and practical support, you will help individuals improve their wellbeing, reduce barriers to engagement and achieve positive outcomes at a crucial point in their lives.
Catalyst Support, in partnership with Surrey and Borders Partnership NHS Foundation Trust, provides the Liaison and Diversion Service across Surrey. The service aims to identify and support vulnerable people of all ages at the earliest opportunity when they come into contact with the criminal justice system. This includes individuals experiencing mental health difficulties, learning disabilities, substance misuse issues and other vulnerabilities.
As an Assertive Outreach Worker, you will provide person-centred, community-based support to individuals following assessment by the Liaison and Diversion team. You will work closely with health, social care and criminal justice partners to help people access appropriate services, improve their health and wellbeing, and address the challenges that may place them at risk of further involvement in the criminal justice system.
The role involves engaging individuals within their local communities, supporting them to achieve their goals, reducing barriers to accessing support, and promoting positive outcomes. Through collaborative working and practical interventions, you will contribute to improved decision-making within criminal justice partnerships while helping vulnerable individuals access the support they need to move forward positively
Location: Farnham Road Hospital, Guildford
Salary: £29,220
Hours: 35 hours per week
Contract type: Permanent
Key responsibilities:
- To work with Liaison and Diversion colleagues in locality criminal justice settings to engage with individuals following assessment
- To actively engage with clients in their local community to support the client achieve their goals following assessment
- To conduct continuous risk assessments and develop and update risk management plans with partners
- To adhere to all the policies and practices of the Liaison and Diversion service
- To provide advice, information and appropriate harm reduction advice based on an individual’s needs
- To support the client to engage with key local services to improve their health and wellbeing e.g. primary care, housing, benefits etc.
- To jointly work with the client’s other support workers to ensure client meets any criminal justice requirements
- To transport clients to appointments as required and support clients at assessments and ongoing appointments, where appropriate and if needed
- To develop joint working arrangements with key local services, attend joint assessments if required and attend partnerships meetings
- To support individuals to find employment, undertake training, access support services, and cultivate positive social networks
- To keep up-to-date records, data and outcomes in line with the service contract
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
- You have experience supporting adults with complex needs, including mental health, substance misuse, learning disabilities, homelessness or housing challenges.
- You are passionate about helping vulnerable people achieve positive outcomes and improve their wellbeing.
- You can build trusting relationships and engage people in their communities using a person-centred approach.
- You have experience of risk assessment, risk management and safeguarding.
- You understand harm reduction approaches and can provide practical, tailored support.
- You work effectively with a range of services and professionals, including health, housing, employment and criminal justice partners.
- You are confident working independently while also contributing to a multidisciplinary team.
- You have strong communication skills and can maintain accurate, confidential records.
- You are organised, resilient and able to manage a varied workload.
- You are able to work flexibly and travel across Surrey as required.
- You share our values of kindness, integrity and commitment to supporting wellness.
- You are committed to ongoing learning and professional development.
- Ideally, you hold a qualification in counselling, psychology, social work, probation, mental health, learning disabilities, or Health and Social Care.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
This role is subject to a basic DBS check.
A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What you will do as part of our team
- Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
- Attending appointments with guests occasionally when needed
- Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
- Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
- Attending meetings with the casework team, external service providers and partner organisations when required
- Collating statistics and outcome measurements of the casework service for both internal and external use
- Maintaining a wel-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
- Managing a small casework budget
- Undertaking any other duties, as required by the charity
Person specification
Essential
- At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
- Empathetic attitude to homeless and vulnerably housed people
- Up-to-date knowledge of the welfare issues and legislation affecting homeless people
- Knowledge of relevant support services available to homeless people, particularly in West London
- Confident approach to, and experience of, dealing with challenging behaviour
- Ability to maintain good relationships with colleagues and external service providers
- Highly organised with strong time-management skills
- Ability to keep clear and up-to-date case records
- Experience and competent in MS Office packages
- Ability to work independently and take the initiative to make important decisions
- Flexible and supportive team member with excellent communication skills
- Ability to adhere to and implement Health & Safety, HR and operational policies
- Understanding of and commitment to Equal Opportunities
- For night shelter caseworkers, willingness to work a minimum of one evening per week
- This post will require an enhanced DBS check prior and during employment
Desirable
- Ability to speak Polish, Romanian or other Eastern European languages
- Experience of working alongside volunteers
The client requests no contact from agencies or media sales.
Vacancy: Day Care Officer – Age UK Camden Day Care Centres
Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice, and hope; values that guide everything we do. We’re looking for a compassionate and committed individual to join our specialist Day Care Centre team.
- We currently have an opening for: Day Care Officer (Permanent, Part-Time, Hampstead)
- Hours: 25 hours per week, normally worked as 5-hour shifts, Monday to Friday. Occasional evening or weekend work may be required, for which Time Off in Lieu will apply.
- Location: primarily based at Hampstead site
- Contract: Permanent
- Salary:For this role it is £19,240 per annum (pro rata, based on an FTE salary of £26,936 for a 35-hour week, including London Weighting)
The deadline for submitting your application is 18th September 2026.
About Our Centre’s
Our Day Care Centres – Great Croft in King’s Cross and Henderson Court in Hampstead – offer a vibrant, supportive environment for older people with complex needs, including people living with dementia. We provide:
- A wide range of engaging activities
- Hot lunches and special events
- A dedicated, specialist care team
What You’ll Do
As a Day Care Officer, you’ll play a vital role in supporting the wellbeing of older people. You will:
- Lead and support group activities such as arts and crafts, music, quizzes, reminiscence sessions, and gentle chair-based exercise
- Assist with toileting and personal care, including supporting mobility and maintaining the individual’s dignity and independence.
- Support and assist with nutrition and hydration, ensuring the individuals dietary and fluid needs are met safely.
- Support clients with dementia, using person-centred approaches to reduce anxiety and encourage participation
- Help with daily operations, including setting up activity spaces, serving meals, and maintaining a safe, welcoming environment
- Act as a key worker for individual clients to build trusting relationships, monitor wellbeing, and liaise with families and professionals
- Contribute to care planning and record-keeping
About You
We’re looking for a person who is:
- Warm, friendly, and empathetic
- A reliable and flexible team player
- A good communicator who enjoys engaging with others.
- Patient and calm under pressure
- Willing to learn and open to feedback
- Passionate about making a difference in the lives of older people
No specific formal qualifications or previous experience are required. However, applicants should have an interest in and ability to support older people with complex needs, including providing person-centered support.
Full training and ongoing support will be provided.
If you share our values and want to be part of a team that truly cares, we’d love to hear from you.
Location & Travel
Staff can be required to work across both centers, so the ability to travel to both King’s Cross and Hampstead is essential.
How to Apply
As part of the application process, you’ll need to:
- Submit a completed application form demonstrating how you meet the Person Specification
- Submit a criminal convictions declaration form
- Submit an equality monitoring form
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
Why Age UK Camden?
We’re proud to support our staff with a range of benefits, including:
- London Living Wage Employer
- Equal Opportunities Employer
- Dementia Friendly organisation
- NHS discounts through the Blue Light Card Scheme
- Pension scheme with employer contributions
- Health cash plan to help with everyday healthcare costs
- Employee Assistance Programme offering free, confidential support
- Ongoing training and development opportunities
- Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Registered Manager (Internal job title: Operations Manager)
- Location: Argyll and Bute, West of Scotland
- Contract: Permanent
- Salary: £49,142.17
- Hours: Full-time (37.5 hours per week)
- Transport requirements: Full UK driving licence and access to a car/vehicle.
- Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards
Be the Inspiration Behind Great Teams
Lead. Influence. Transform.
At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.
This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.
The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.
As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.
What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:
- Deliver safe, high-quality, person-centred support across multiple services
- Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
- Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
- Champion choice, independence, and positive outcomes
- Drive service quality, performance, and continuous improvement
- Manage budgets effectively and ensure financial sustainability
- Ensure compliance with all regulatory and quality standards
- Participate in the on-call rota as the Registered Manager across your services
- Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners
Our Values
We work together | We have courage | We give our best | People are at the heart of everything we do
We're Looking for Someone Who Is:
- An inspiring leader who brings out the best in others
- Skilled at managing operations while staying true to their values
- Passionate about coaching, developing, and empowering teams
- A confident change leader who embraces opportunities to improve and innovate
- Calm, resilient, and solutions-focused when faced with challenges
- Hands-on, approachable, and visible in their leadership style
- Committed to delivering outstanding support and achieving positive outcomes
We’re waiting to hear from you
Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.
If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.
Apply today and be part of something meaningful.
Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:
- Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
- Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
- Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
- Buy & Sell Annual Leave: Flexible leave options twice a year.
- Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
Maternity Cover up to 12 months
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent
To Cover Kentown and East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post purpose
We are seeking an enthusiastic and organised Carer Voice and Engagement Officer to join our team at The Carers' Centre.
This rewarding role will help ensure that unpaid carers have opportunities to share their experiences, influence local services and see the impact of their involvement. Working with adult carers, young carers and young adult carers, you will coordinate participation activities that are welcoming, meaningful and inclusive.
You will build relationships with carers, colleagues and partner organisations, creating opportunities for carers to shape services, raise awareness and contribute to positive change. This is an exciting opportunity for someone who enjoys connecting people, supporting others to build confidence and ensuring lived experience helps drive improvement.
By ensuring participation is inclusive, well organised and genuinely influential, you will help strengthen the voice of carers across Bath and North East Somerset while contributing to the continued development of The Carers' Centre and the wider caring community.
Key responsibilities
Carer Voice and Participation
- Coordinate and support Carers Voice, Young Carers Council and other participation forums.
- Assist in the delivery of age-appropriate engagement activities that build confidence and participation skills.
- Encourage carers from diverse backgrounds to share their experiences and influence services.
- Ensure carers receive feedback about how their involvement has made a difference.
- Support carers to participate in service improvement, consultations and decision-making opportunities.
- Promote meaningful and inclusive involvement across all services.
Engagement and Community Connection
- Build positive relationships with carers, partners and community organisations.
- Coordinate requests for carer involvement from local services and partner organisations.
- Support carers to represent lived experience within local groups, networks and projects.
- Work with colleagues to create accessible and welcoming opportunities for involvement.
- Promote the value and impact of unpaid carers across Bath and North East Somerset.
Communications and Development
- Coordinate participation communications, updates and engagement opportunities.
- Develop positive working relationships with local organisations, community groups, statutory services and partner agencies.
- Support carers to build confidence and develop skills through training and lived experience opportunities.
- Work with colleagues to promote participation and celebrate the difference carers make.
- Encourage involvement from carers who may not traditionally engage with services.
Monitoring, Evaluation and Impact
- Maintain accurate and timely records of all interactions and support provided.
- Collect monitoring data, feedback and outcome information in line with organisational requirements.
- Support the delivery of programme evaluation activities.
- Utilise organisational systems, including Salesforce, to record activity and outcomes.
General
- Adhere to the Carers’ Charter and provide a professional carer-focused information, advice and support service.
- Encourage carers to provide feedback on The Carers’ Centre services and actively participate in shaping future delivery.
- Undertake safeguarding training, adhere to organisational safeguarding policies and follow all safeguarding procedures.
- Take responsibility for ensuring communications and record keeping comply with GDPR and data protection requirements.
- Ensure that you adopt good practice within the Carers Trust network.
- Ensure that you work within The Carers’ Centre policy framework.
- Recognise the importance of fundraising and positively contribute to organisational sustainability where appropriate.
- Undertake any other duties, in consultation with your line manager, as are consistent with the responsibilities of this post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army is committed to serving others without discrimination and sharing the good news with them - these mission priorities will be at the centre of this new role. The Community Mission Coordinator will coordinate the existing busy programme with a strong team of volunteers and develop new initiatives.
Working specifically in Staple Hill, a diverse community, the current programme includes: drop-ins, food store, Employment Plus, Bible study groups, mid-week worship, coffee morning, toddler group, lunch club and an extensive range of seasonal activities. The candidate will also have scope to develop new initiatives, identifying needs and utilising available resources.
We are looking for an enthusiastic, passionate and highly motivated person with strong organisational skills; able to lead activities, coordinate volunteers and employees, manage administration tasks and network with other local groups and agencies.
This role has an occupational requirement that the successful candidate must be a committed and practising Christian, actively involved in their own church and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.
For any queries or if you require any further information regarding this role, you are welcome to call us. Please visit our website via this advert for details.
In order to complete your application please download and read the job profile and any other attachments on our website.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check (DBS: a satisfactory Enhanced DBS Disclosure Check of the Adult workforce and an Enhanced DBS with Barred List check of the Child Workforce) and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: 35 hours per week; including one Saturday a month if possible, otherwise some level of flexibility. 28 hrs will also be considered.
Closing date: Tuesday 22nd September 2026.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Salary:£50,000–£55,000 per annum (full-time equivalent) with a part-time salary of £30,000–£33,000 per annum, depending on experience.
Contract: Permanent
Hours: Part-time, 22.5 hours per week
Location: Hybrid working with a combination of working from our office based in Putney, London (SW15) and working from home
About Us
Our vision is for every child and young person to be safe,lovedand happy, achieve their potential and have a bright future.
St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children'shomesand innovative leaving care support across the UK.
Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve.
Weare proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations,agesand faiths. We are committed to creating a workplace where everyone feels valued and respected.
About the Role
The key objective of this role is to support Trustees and the Senior Leadership Team with strategic development and income growth, by identifying opportunities, presenting business cases, leading on tendering activity, and project mobilisation. Building strong relationships with external commissioners and funders is also key to this post.
This is a critical role for the organisation, at a time when we are actively seeking to grow existing and new services. You will have the opportunity to inform the charity’s future development, and to build relationships with key external stakeholders including local authority commissioners.
Applicants should have
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Education to A level standard, or equivalent.
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Experience of leading business development activity within the non-profit sector.
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Strong track record of making recommendations about income growth opportunities to senior management and/or at a Board level
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Experience of the commissioning landscape in children’s / 16+ residential/ fostering services
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Experience of leading external stakeholder engagement at a senior level
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People Management experience and working collaboratively with key stakeholders.
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Strong business plan, tenders and bids writing skills.
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Ability to build effective working relationships with commissioners and deliver effective presentations.
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Analytical skills - the ability to analyse financial & statistical data to inform decision-making.
What we offer
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Competitive salary: £30,000- £33,000 per annum for part time role.
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Annual salary review based on performance.
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A friendly working environment at a values-led charitable organisation.
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25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata for part time working.
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Contributory pension scheme, enhanced maternity and company sick scheme.
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UK Life Assurance (Death in service) to the value of 3 times your annual salary.
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BUPA employee assistance programme, offering counselling, financial advice and legal support.
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Cycle to work scheme.
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Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
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Discretionary funded training programs for you to explore and attain new and relevant skills.
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Employee awards based on performance and length of service.
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Fantastic opportunities to develop your career within our range of services.
Recruitment Process
To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered.
Please note we review applications as they are received, so early application is encouraged.
Interviews: 1/10/2026 and 2/10/2026
Safer Recruitmentnote:
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked tosubmita Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



Lead the day-to-day operations of the Handyperson Team and be the first point of contact for staff and respond to urgent issues.
Ensure all policies and procedures are duly followed and all Handypersons and clients are safe.
Work in collaboration with the Hospital to Home teams to ensure smooth delivery of the services, and the Job Booker to improve efficiencies and reduce staff downtime.
Manage the Energy Dr services provided in Havering which we deliver in partnership with Age UK Redbridge, Barking and Havering, overseeing the rota and ordering equipment.
You will also support the Head of Hospital and Home in the development of a paid-for handyperson which is currently in planning.
The client requests no contact from agencies or media sales.


