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Project Manager: Voices for Health Equity (Maternity Cover)
Job Description and Person Specification
Job title Project Manager: Voices for Health Equity (Maternity Cover)
Hours 35 hours per week
Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement
Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
1. Ensuring meaningful participation of people and communities
2. Championing accessibility and inclusion
3. Valuing VCSE organisations as equal partners
4. Ensuring insights collected lead to impact and action
5. Investing in the long-term capacity and agency of VCSE organisations
6. Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Manager role is to:
- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.
- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.
- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.
- Provide day-to-day project governance, reporting, quality assurance and risk management.
The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.
Responsibilities
Programme and client management
· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.
· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.
· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.
· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.
Building and managing the Public Engagement Network
· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.
· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.
· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.
· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.
· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.
Co-ordinate and support activities capturing insight, learning and impact
· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.
· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.
· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.
· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.
Governance, quality and risk management
· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements
· Contribute to internal management groups and partnership meetings as required
· Maintain and review risk registers and quality assurance processes.
· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.
· Support preparation of regular performance and impact reports for internal and external audiences.
Partnership and stakeholder management
· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working
· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.
· Represent National Voices at external meetings, events and learning forums as required.
Line management and internal leadership
· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.
· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture
· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
General
· Take a proactive approach to including people with lived experience and members in all areas of work
· Support the development of funding bids and proposals, including shaping delivery models and costing activity.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
· Contribute to team planning activities and undertake other relevant duties as appropriate
· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
- Strong commitment to equity, inclusion and reducing health inequalities
- Proactive, flexible and comfortable working in complexity
- Calm under pressure and able to manage multiple priorities while maintaining quality
- Confident in building relationships and constructively challenging where needed
- Comfortable working collaboratively and taking responsibility for delivery
- Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact
Skills and abilities
- Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
- Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
- Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
- Experience of managing partnerships, subcontractors or commissioned work
- Strong organisational skills, with the ability to prioritise, plan and manage risk
- Experience of quality assurance, reporting and working within governance frameworks
- Excellent people skills, with the ability to lead, support and motivate others
Experience, knowledge and understanding
· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.
· Experience in engaging with people experiencing inequalities in a safe and meaningful way.
· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.
· Experience of managing funder relationships and generating income.
· Experience of facilitating and presenting at events and workshops.
· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)
· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)
· Project management qualifications (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and answer the questions in the application form to apply.
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Application guidance
Please submit a CV and answer the questions in the application form to apply. [SS1.1]
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.
Thank you!
The Role
Policy Development Lead
We are looking for a Policy Development Lead to provide strategic leadership, coordination and expertise in proactive policy development across NDCS. This exciting new role will help us think beyond immediate policy activity, identify where system change is needed, and develop longer-term policy positions that are informed by evidence, specialist insight, lived experience and external practice.
The role will initially focus on Education, while retaining the flexibility to support wider policy development across areas such as early years, social care, health, benefits, sign language and other emerging priorities. Working closely with Platform Leads, Policy and Nation Leads, and colleagues across the organisation, you will help ensure NDCS develops strong, evidence-based policy positions that create meaningful change for deaf children and their families.
What you'll do
- Lead and coordinate proactive policy development activity across NDCS, identifying opportunities for deeper policy thinking and systems change.
- Apply systems thinking to identify complex challenges, explore interdependencies and develop practical solutions
- Identify emerging trends, risks and opportunities, using systems thinking and horizon-scanning approaches to inform future organisational priorities.
- Translate complex evidence, research and lived experience into clear recommendations that support organisational decision-making and influence.
- Influence senior leaders and key stakeholders by providing strategic policy advice, insight and recommendations.
- Lead and coordinate policy development activity across multiple teams, ensuring expertise, insight and activity are aligned.
- Build productive relationships with external researchers, policy networks and sector experts to bring innovative thinking into NDCS.
- Identify cross-cutting themes and opportunities for change by bringing together insight from local, regional and national sources.
- Facilitate strategic conversations that help colleagues explore complex issues, understand system interdependencies and develop long-term solutions.
- Champion a proactive, evidence-informed approach to policy development across the organisation.
What you'll need
- Significant experience in policy analysis, development or strategy within a complex organisation, sector or policy environment.
- Proven ability to translate complex evidence, research and lived experience into recommendations that drive organisational action and influence.
- Experience influencing senior decision-makers and shaping organisational, sector-wide or public policy direction.
- A track record of leading and coordinating complex work across multiple teams, functions or stakeholders.
- Excellent communication skills, including the ability to produce high-quality briefings, policy positions and strategic recommendations.
- Experience bringing together evidence and insight from multiple sources to identify emerging issues, trends and opportunities for change.
- Strong systems-thinking skills and experience developing long-term solutions to complex challenges.
- The ability to lead through collaboration, credibility and specialist expertise, building alignment across diverse teams and stakeholders.
- Strong understanding of the policy, practice and systemic issues affecting deaf children and families, and the ability to apply this knowledge to strategic policy development.
- Strong digital skills and a sound understanding of agile values & principles.
- Acriminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements for the role.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Thank you!
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 20 September at 23:59
Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams.
We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand.
You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.
Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.
You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.
We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.
Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.
If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
Registered Charity
51 - 100
We represent and champion the community of 200+ hospices across the UK.
Thank you!
Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, turning complex data into clear insight that helps shape how we plan and evaluate content and campaigns. You’ll also help ensure we’re measuring digital activity effectively, using tools including GA4 and Google Tag Manager to implement and maintain tracking.
Working closely with colleagues across the Content and Brand teams, you’ll help us understand what’s working, how our members are engaging with our content and where we can improve. Your insight will help us make evidence-based decisions, test and learn from what we do, and improve the digital experience we provide for our members.
What you’ll do:
- Gather, analyse and present performance data across the College’s digital channels, including website, email and social media
- Maintain analytics dashboards and produce regular insight highlighting trends, changes in performance and opportunities to improve engagement.
- Implement, test and maintain tracking through GA4 and Google Tag Manager, ensuring digital activity is measured accurately and consistently.
- Work with Content and Brand colleagues to establish appropriate measures for campaigns and evaluate performance against agreed objectives and KPIs.
- Analyse campaign and audience behaviour across digital channels, identifying the content, channels and approaches driving engagement.
- Use email performance data, segmentation and A/B testing to identify opportunities to improve targeting and engagement.
What you’ll need:
- Experience analysing and interpreting data from digital platforms such as GA4, Search Console, social media and email marketing platforms, and using insight to inform content and marketing decisions.
- Practical experience of GA4 and Google Tag Manager, including implementing, testing and troubleshooting tracking.
- Experience creating dashboards, automated reports or data visualisations and measuring performance against objectives and KPIs.
- Experience using segmentation, A/B testing or dynamic content within an email marketing platform to evaluate and improve performance.
- Strong analytical skills and the ability to turn complex data into clear, practical recommendations for non-specialist colleagues.
- Excellent attention to detail, with a strong commitment to data quality and accuracy.
- A collaborative and organised approach, with the ability to work across teams and manage multiple priorities.
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why work with us?
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
When you join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Thank you!
Are you looking for an opportunity to broaden your leadership experience and help shape homelessness services across Oxfordshire and Reading?
This opportunity is offered as 12 month fixed term contract until 16/11/2027 (Maternity cover).
We are looking for a dynamic and values-driven Senior Service Manager to join our West London and West England Directorate. This is an exciting opportunity to lead a diverse portfolio of homelessness services spanning outreach, prevention, housing first and housing-led support and recovery-focused provision across Oxfordshire and Reading.
Working closely with the Regional Head, you will play a central role in the leadership of services across the region. You will provide strategic and operational oversight, support the development of managers and teams, strengthen relationships with commissioners and partners, and help identify opportunities to further expand and improve our services. You will act as a key member of the regional leadership team, supporting the delivery of directorate objectives and providing leadership across the region's homelessness response.
In this role you will:
- Provide leadership across a portfolio of services, ensuring high-quality, safe and effective delivery.
- Support, coach and develop managers and teams to achieve excellent outcomes for clients.
- Work alongside the Regional Head to drive service development, innovation and continuous improvement.
- Build and maintain strong relationships with commissioners, local authorities, housing providers and wider partners.
- Lead on contract performance, quality assurance, compliance and financial oversight.
- Contribute to new business opportunities, service growth and tender development.
- Use insight, performance data and stakeholder feedback to improve services and outcomes.
- Champion client involvement, equality, diversity and inclusion across all areas of service delivery.
- In this post you will be required to travel across Oxfordshire and Reading to visit services, teams and partners. There will be opportunities for home working up to 3 days per week.
This role offers a unique opportunity to work alongside the Regional Head in shaping the future direction of services across Oxfordshire and Reading. You will contribute to business development activity, support service mobilisation and growth, lead on strategic partnerships, and help ensure that St Mungo's remains at the forefront of developing innovative responses to homelessness and rough sleeping in the region.
About You
Do you enjoy bringing people together, developing others and finding practical solutions to complex challenges? If this sounds like you, and you bring the below please apply:
You will bring:
- Strong leadership potential, sound operational judgement and the ability to build effective relationships.
- Experience of delivering services that support people experiencing homelessness, housing exclusion or other forms of social disadvantage.
- Experience of managing performance, quality, resources or service improvement activity.
- Strong communication, organisational and problem-solving skills.
- The ability to balance day-to-day operational demands with longer term strategic priorities.
- A commitment to equality, diversity, inclusion and meaningful client involvement.
You may already be operating at a senior level, or you may be looking for the opportunity to take the next step in your career. We welcome applications from people who have developed their experience through leading services, projects, programmes or teams and are ready for a broader leadership role.
Above all, you will be someone who can support others to succeed, work collaboratively across organisational boundaries and help shape services that enable people to move away from homelessness and rebuild lives.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 15 September 2026
Interview and assessments on: 24 September 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Thank you!
We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£15,392.00 per annum, working 20 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full job description on our website
Thank you!
As our Associate Director of Children’s Services, you have a key role to play in the leadership, operational management, and strategic direction of Chestnut Tree House. We are looking for an individual who shares our passion for excellence, innovation and continuous improvement. Whether through clinical leadership, service development, strengthening quality standards or supporting our workforce, this role offers a unique opportunity to make a significant contribution to our future.
At the heart of everything we do is a commitment to kindness, respect, integrity and collaboration. We want every colleague to feel valued, supported and empowered to reach their full potential while delivering the very best outcomes for those in our care.
As a leader within Southern Hospice Group, you will:
- Lead the planning, performance and delivery of Children’s services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
- Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
- Lead service improvement and innovation and share learning across the organisation.
- Provide visible, values-led people leadership, creating a culture of accountability, collaboration and continuous improvement across all teams.
You'll be
- Passionate advocate for babies, children and young people
- Child and family centred
- Significant experience in children's palliative/end of life care or children with complex care needs
- Compassionate but accountable leader
- Strategic but operationally grounded
- Professional curiosity, always seeing ways to innovate and improve
- Track record of effective performance management across quality, workforce, operations and finance
- Effective communicator, able to influence and build strong teams
- Experience of leading and supporting teams through change
- Builds effective relationships with key stakeholders across the group and externally
- Confidence in financial leadership, including budget management, income generation and commercial decision making.
- Proven ability to influence and partner with commissioners and system stakeholders
- Highly developed people leadership skills, with the ability to engage, motivate and develop the workforce and build strong teams.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Independent Domestic Violence Advocate - Permanent
Location: Warwickshire
Salary: £26,701.36per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 16 September 2026
Interview Date: 23 September 2026
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive individual to join our friendly and dynamic team and organisation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Benefits of working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Hybrid on completion of induction period with a mininum 60% office based
- Annual leave starts at 31 days increasing to 36 days plus bank and public holidays
- Contributory company pension
- Ongoing training and development opportunities
- Employee assistance program offering 24/7 support
The role:
This role involves one-to-one support for unpaid Carers who support people with various support needs including physical health needs and substance misuse needs.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Registered Charity
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.
You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.
You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.
The role requires evening and weekend work.
What You’ll Bring:
• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.
Apply Now to be part of a service that saves lives and transforms wellbeing.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.
Please detail in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Thank you!
Stroke Survivor Involvement Lead
Ref: 000051
Location: Home-based, Wales - However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: 35 hours per week (worked over 5 days a week, Monday to Friday)
Contract: 18-month fixed-term contract
Salary: Circa £41,300 per annum
We’re looking for a motivated and passionate person to join the Wales Locality Team.
The involvement Lead is a new role for the Stroke Association in Wales.
Working in partnership with colleagues at NHS Wales and Welsh Government, this role will set a strategic direction to involve and work closely with people affected by stroke; including stroke survivors, their carers, professionals and other stakeholders.
This role will embed a culture of involvement, ensuring the patient and carer lived experience is incorporated into all future work and used to facilitate service improvement.
Key responsibilities will include:
- Taking the lead in ensuring that lived experience shapes the implementation of key policy documents including but not limited to; the Quality Statement for Stroke and Life after Stroke Service Standards for Wales.
- Liaising with patients and families concerning complex, distressing and emotional discussions around their experiences; enabling those experiences to contribute to future improvements in stroke care.
- Building effective relationships and working closely with key stakeholders including Welsh Government, NHS Wales, Third Sector organisations and other Service User representatives.
You will have a proven record of:
- Practical experience of patient involvement.
- In-depth knowledge of patient and public involvement legislation, strategies and methodologies
- Practical experience of qualitative and quantitative social research methods and data analysis
- Knowledge of NHS Wales’s structures and key policies – particularly stroke services
- This role requires extensive travel across a large geographical locality to visit people at community settings or at home. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
Closing Date: Sunday 27 September 2026 (Midnight)
Interview Date: Week commencing 5 October
N.B. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you submit your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
No agencies please.
Thank you!
Lead services that support those who serve on the frontline
DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
What you will do
· Lead operational plans, service performance, contracts, budgets and improvement activity.
· Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
· Build effective working relationships across welfare, psychological, occupational health and partner services.
· Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
· Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
· Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
· Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
What you will bring
· Senior operational leadership experience in a complex service environment.
· Strong project or programme management skills and a track record of delivering change.
· Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
· An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
· Commercial awareness, sound financial judgement and a commitment to quality and value for money.
· A collaborative, evidence-led and values-driven approach.
Why join DMWS?
This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity
How to apply
Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Looking for a rewarding career where you can make a real difference?
Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.
Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.
If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.
Where: HMP Channings Wood
Hours: 37.5 per week
Contract Type: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Responsibilities
Looking for a Rewarding Career Where You Can Make a Real Difference?
As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.
Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
Why Join Us?
This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.
Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.
What You'll Do
- Carry out assessments and develop personalised recovery plans.
- Support individuals throughout their recovery journey.
- Deliver one-to-one interventions and facilitate group sessions.
- Help reduce drug and alcohol-related harm and promote healthier lifestyles.
- Signpost and refer individuals to appropriate support services.
- Advocate on behalf of service users to improve access to support.
- Work collaboratively with prison staff, healthcare teams, and partner organisations.
- Support people to build confidence, resilience, and independence.
- Monitor progress and review outcomes to support positive change.
What We're Looking For
You might be a great fit if you:
- Enjoy helping and supporting others.
- Communicate effectively and build positive relationships.
- Can motivate and engage people who may be reluctant to access support.
- Are organised and able to manage competing priorities.
- Work well independently and as part of a team.
- Have a proactive, solution-focused approach.
- Are committed to learning and developing your skills.
Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.
What We Offer
- 25 days annual leave capped at 30 days.
- Paid weekly Wellbeing Hour.
- Pension scheme and employee wellbeing support.
- Discounts on shopping, travel, and entertainment.
- Ongoing training and career development opportunities.
Join Us
At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.
Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Closing Date
25/11/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Midlands Project Co-Ordinator
Base: This role is a hybrid based between home and our office in Droitwich, with regular travel required to locations across the Midlands, to support the delivery of workshops, events and engagement activity.
Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Midlands delivery areas, ideally within the West Midlands, and must have access to a vehicle.
Do you want to make a difference in the lives of others?
Do you want to work with like-minded professionals in a supportive team?
Rees supports people who have experienced foster care or residential care at any stage in their lives, including those with custodial experience. We recognise the importance of lifelong support networks and aim to help care experienced people thrive in all aspects of their lives.
We listen and offer help and advice across a wide range of areas, working with public and voluntary sector partners, businesses and other organisations.
Overview
As one of our Project Co-Ordinators, you will support the planning, coordination and delivery of programmes and initiatives for care experienced people.
Working closely with colleagues, delivery partners and stakeholders, you will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines project coordination with hands on delivery, including supporting workshops, events and engagement activity.
This is an exciting opportunity to contribute to meaningful work that improves wellbeing, connection and life outcomes.
1. Project Management
- Co-ordinate the day-to-day delivery of the programme and initiatives
- Plan workshops, events and activities
- Attend and support with delivery sessions alongside partners
- Maintain project plans, monitor progress and adjust activity where needed
- Co-ordinate delivery partners to ensure services meet the needs of care experienced people
2. Communication and Stakeholder Management
- Build and maintain strong relationships with delivery partners, commissioners and stakeholders
- Act as the primary point of contact for all stakeholders
- Address issues promptly and effectively
- Organise and ensure clear communication and follow-up
- Prepare and share updates and reports
3. Performance Monitoring and Reporting
- Monitor delivery against agreed KPIs
- Maintain accurate project documentation including progress reports and risk logs
- Track budgets and flag any issues with Project Delivery Manager.
- Collect and analyse feedback and outcome data
- With support from Projects Delivery Manager, complete reporting to commissioners and funders
- Identify opportunities to improve programme delivery.
4. Budget Monitoring and Reporting
- Alongside Project Delivery Manager, liaise with the finance team regarding project budgets
- Identify and escalate any financial risks or concerns
5. Quality and Compliance
- In partnership with Project Delivery Manager, support quality assurance processes to maintain high standards
6. Additional Duties
- Participate in meetings, training and events as required.
- Contribute to the continuous improvement of the project
- Work in line with the charities ‘Vision and Values’.
- Respond flexibly to changing demands.
- Act as a good ambassador for the organisation
- Undertake continuing professional
- Carry out other duties as required
Qualifications and Skills
Essential:
- Proven experience in project coordination, ideally but not necessarily within the charity, healthcare or not for profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Experience analysing data and preparing comprehensive reports.
- Budget monitoring skills.
- Problem solving skills.
- Proficiency in Microsoft Office Suite and project tools
Desirable:
- Local knowledge of West Midlands communities
- Understanding of the challenges faced by individuals who have been in the care system.
- Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with participants and stakeholders in workshops and events
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-focused
- Able to work independently and as part of a team.
- Professional and trustworthy
Other
- Ability and willingness to travel regularly across West Midlands to deliver sessions and attend meetings with partner agencies
- Full, clean driving license and access to a vehicle.
We welcome applications from all backgrounds and particularly encourage applications from those who are care experienced.
The closing date for this role is Thursday 8th October at 5pm. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.
Registered Charity
21 - 50
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.
Thank you!
£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.
Minimum 3 days a week office/community based.
As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.
Responsibilities include:
· Coordinating our Information and Support service.
· Line managing the Information and Support Facilitators.
· Being the operational point of contact for the Ageing Well Southwark contract.
· Managing and developing projects.
· Coordinating befriending, groups and social events.
We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.
Essential requirements include:
· Substantial experience (typically gained over three years or more) of working directly with people who require support.
· Knowledge of the challenges older people experience and the social care environment.
· Ability to support and line manage specialists delivering an information service.
Before applying, please read the full job description and person specification attached.
To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.
If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.
Deadline for applications: Monday 28th September 2026, 5pm
In-person interviews: Thursday 8th October 2026
The client requests no contact from agencies or media sales.