Social support work jobs

This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.

Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.

You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.

In return, we offer:

• Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

• 6% employer pension contribution to help you plan for the future

• A friendly, inclusive and supportive team culture

• Meaningful work that makes a genuine difference to refugees and asylum seekers

• Regular supervision and ongoing support in a collaborative environment

• A strong commitment to equality, dignity and respect in the workplace

This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.

If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

We are looking for a new colleague to be a part of the Housing team in London making sure our customers receive a professional and high quality service.

In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

You'll manage your own caseload and build effective working relationships with external agencies.

As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need:

• The ability to proactively manage a complex caseload 
• Strong communication skills with previous experience of working with customers in a demanding environment.
• Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
• Previous experience, or a knowledge of delivering housing management services
• Experience of using computer systems, for example Microsoft Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

What you need to know:

You will be joining our team in London based in the Wembley office.

You'll be working with our customers in Brent.

The role is permanent, and you'll be working full time (37 hours a week).

The starting salary is £35,000 - £40,000 depending on your experience.

A basic DBS check will be completed if you are successful.

As a part of the SNG team some of your benefits will include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

A. Project Coordinator

We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy:  Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:

· A digital archive featuring documents, photos, and materials from across the Trust’s journey.

· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the  years

· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy

B. Admin. Officer

· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.

Roles and responsibilities:

A. Project Coordinator:  Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust

· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.

· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)

· Engage the services of an Oral History facilitator

· Recruit participants with lived experience of DTT’s journey for oral history activities

· Organise Youth Heritage training workshops for the YHT

· Implement project tasks:

1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;

· 2. Direct YP to create oral history story board

· 3.  Support YP to prepare Oral History film shooting schedule

· 4.  Organise shooting of 15 oral histories

· 5. Curate digital archive and edit film footage

· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event

· 7. Launch digital archive, screen docu-film and launch Public Exhibition

· 8. Prepare project evaluation and impact report and close the project

You will ensure the highest standards of support and safeguarding during delivery of the project.

B.  Administration Officer -role and responsibilities

· Provide administrative support to Trustees and the executive management team and Youth Board

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

Proactively manage our website day-to-day and post to our social media, consulting where necessary

Person specification -Specific experience or skill

KEY: (E) Essential (D) Desirable

A. Project Coordinator

· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )

· Demonstrable skills at building effective relationships with young people and professional organisations (E )

· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )

· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )

· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)

· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload.  (E )

· Strong IT skills including experience of MS Office system

· Relevant experience of managing YP on community-based projects (E )

· Knowledge of the processes involved in designing, planning, shooting and editing film footage

        Experience of curating digital archives and editing films (E )

· Ability to be flexible, switch roles as required and be dynamic in approach

• Experience of organising own work effectively with limited supervision ( E )

• Experience providing administrative support (E ).

· Experience of working in a charity would be an advantage (E)

• Proficiency in Microsoft 365 including administering a system (E

•  An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

• Exceptional time and task management skills; calmness under pressure (E 

Knowledge, qualifications

· Knowledge of project management and good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

Personal qualities

· Commitment to own continuing personal and professional development

· Commitment to the vision, mission and values of DTT

· Flexibility

· Commitment to effective relationship building and collaboration

· Commitment to safeguarding and dedication to promoting the welfare of young people.

This role will work as part of the Operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The post holder will work with the Subject Knowledge for Physics Teaching (SKPT) team in particular to administer the SKPT programme in line with agreed systems and processes.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The role is responsible for managing programme applications and participation, as well as organising logistics of events and supporting the administrative processes of the programme. We are seeking someone with strong communication and problem solving skills, and basic skills in programme management.

Membership Growth & Engagement Manager (Direct Debit Membership)

Job details:

• London (Hybrid / Field-based across Greater London)
• Fundraising & Membership Growth
• Fixed-term: 12 months with opportunity to renew, dependant on performance. 
• Salary: £40,000

Who we are:

We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.

From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. 

The need

To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.

Who you are

You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.

The Team & The Role

We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.

What you’ll do

You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.

Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.

For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.

On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.

Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). 

Minimum requirements

• Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). 
• Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
• Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
• Confidence in communicating with the public, including proactively starting conversations and handling objections.
• Strong organisational skills and ability to manage multiple workstreams independently.
• Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).

Preferred requirements

• Experience managing a membership scheme (acquisition + retention) with clear performance targets.
• Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
• Experience running or supporting face-to-face fundraising/membership recruitment at events.
• Experience managing external suppliers (design/print/digital) and working with paid social agencies.
• Understanding of GDPR-consistent supporter communications and supporter care best practice.

Success measures (first year)

In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. 

You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.

Working Hours

At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.

Location

Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.

Benefits

In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.

Perks

Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.

Application Timelines & Deadline

• Please submit your application by 23:59 on 15th Feb
• Review week: From 16th to 22nd Feb
• Invitation to Interview: by Friday 27th Feb
• Interviews: Friday 6th March

Overview:

We are looking for a Digital Engagement and Outreach Lead to join our busy team.

This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.

Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.

This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.

This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.

As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.

About CFAB:

CFAB supports children on the move between the UK and other countries and children who are

separated from their family in another country. The complexities of migration and international

separation can make many of these children particularly hard to support and particularly vulnerable

to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,

protection and right to a family life as we would want for any child.

We are the only UK representative of the International Social Service network, and the only charity

in the UK with a dedicated international social work team. We are proud to have royal patronage

from HRH, Princess Alexandra.

Person specification: (Skills, Abilities, Knowledge and Experience)

• Excellent communication skills – both written and verbal

• Motivated and enthusiastic

• Attention to detail

• Highly organised with excellent time-management skills

• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)

• A working knowledge of digital platforms and awareness of their ethical impact

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.

We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.

About the Role

As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.

You will:

• Support families before, during and after NHS Highly Specialised BBS clinic appointments

• Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates

• Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)

• Act as a key point of contact between families and clinical teams, supporting communication and information-sharing

• Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support

• Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up

• Support families during key transition points, particularly the move from paediatric to adult services

• Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)

• Contribute to service evaluation, quality improvement and the wider work of BBS UK

This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.

Essential Experience & Skills

• Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector

• Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty

• Experience providing emotional and practical support to individuals with complex or long-term conditions

• Ability to organise and manage multiple tasks, prioritise effectively and work independently

• Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)

• Understanding of safeguarding principles and professional boundaries

• A strong commitment to improving outcomes for people living with rare or complex conditions

Desirable Experience & Skills

• Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions

• Experience working alongside or within NHS services or multi-disciplinary teams

• Understanding of education, health and social care systems in England

• Experience supporting families affected by disability or visual impairment

• Ability to travel for work, including clinic attendance (travel expenses reimbursed)

Why Join BBS UK?

BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.

By joining us, you will:

• Have a direct and positive impact on families at critical points in their care journey

• Be part of a supportive, values-driven charity team

• Work flexibly from home while delivering face-to-face support in specialist clinics

• Receive training, supervision and ongoing professional development

• Contribute to a nationally recognised rare disease support service

Additional Information

• DBS Check: An enhanced DBS check is required for this role

• Safeguarding: Completion of safeguarding training within the first month of employment

• Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided

• Hours: This is a permanent, part-time role (20 hours per week)

How to Apply

If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: 8th February 2026

Location: The Baytree Centre, London

Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)

Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)

Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Contract: Permanent

About the Role

As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.

Key Responsibilities

Partnership Acquisition & Stewardship

• Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
• Create compelling pitches, proposals, and case studies.
• Steward existing partners and produce high‑quality impact reports.

Fundraising Campaigns & Events

• Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).

Cross‑Team Collaboration

• Work closely with internal teams to align partnerships with organisational priorities.
• Coordinate with service delivery to offer opportunities such as career insight days and work experience.
• Partner with the Volunteer Manager to deliver purposeful corporate volunteering.

Other Responsibilities

• Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.

What we're looking for

Essential

• Proven experience in securing and growing corporate partnerships.
• Strong communication, influencing, and relationship‑building skills.
• Ability to meet funder requirements, including monitoring and evaluation.
• Highly organised, detail‑oriented, and committed to confidentiality.
• Strong commitment to Baytree’s mission and openness to its Christian ethos.

Desirable

• Experience working with women and girls in disadvantaged communities.
• Experience managing or coordinating projects or volunteers.
• Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.

KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.

Role Overview

As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.

Key Responsibilities

Programme Management:

· Lead the design and delivery of KCBNA’s diverse range of youth provision.

· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.

· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.

· Ensure a seamless transition for young people.

· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.

Team Leadership:

· Line manages the Youth workers.

· Recruit, train, and manage young volunteers.

· Oversee induction, training, development, and performance management of team members.

Safeguarding and Risk Management:

· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.

· Conduct health and safety risk assessments to ensure safe programme delivery.

· Enhanced DBS check is required

Budget and Resource Management:

· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.

· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.

Partnership Development and Fundraising:

· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.

· Design and create engaging resources.

· Lead focus groups and identify opportunities for new programmes.

· Work with the youth team and KCBNA team to create content for social media and the website.

Monitoring and Evaluation:

· Use impact feedback and evaluation data to drive programme improvement.

· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.

General Duties:

· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.

· Be prepared to deliver services across weekends, evenings, and during Holiday periods.

· Review and improve youth programmes using feedback surveys from young people and service users.

· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

The Advocacy Team Leader is a key operational leadership role responsible for the day-to-day delivery, coordination, and quality assurance of Respond’s specialist ISVA and advocacy services for autistic people and people with learning disabilities affected by sexual violence, trauma, or abuse. 

This role combines operational leadership, case allocation and triage, supervision and quality oversight, alongside holding a small caseload of complex cases. You will help ensure high-quality, trauma-informed, neurodiversity-affirming advocacy in line with ISVA national minimum standards, safeguarding requirements and contract outcomes. 

The Team Leader plays a central role in embedding trauma-informed, neurodiversity-affirming practice, supporting safe and reflective decision-making, and representing Respond in key operational and steering forums and working groups. And plays a vital role in building a culture of safe, accountable, and reflective practice and in ensuring advocacy services are delivered with care, consistency, and impact.

An accredited ISVA qualification is essential. 

This advert closes at midnight Thursday 18th February 2026 and interviews will be held Tuesday 24th February 2026.