596 Social welfare jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.
The Case Manager will strive to work one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, the Case Manager will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions.
Throughout all intervention the Drive Case Manager will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.
The Case Manager will be responsible for delivering outcomes, working typically for up to 12 months to achieve behaviour change with each Service User.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.
Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities.
You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.
You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems.
Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable.
Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Please note: we will be shortlisting applications on an on-going basis so we encourage applicants not to wait until the closing date to submit an application where possible.
Please note: We are running an active interviewing process for these roles. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.
This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early.
If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service and help shape the future of domestic abuse support for families across the city.
These Family IDVA positions are permanent and full-time roles (37.5 hours per week). As part of this innovative new service, you'll be based within one of Birmingham's 10 Family Hubs, providing specialist support to non-abusive parents and their children who have experienced domestic abuse. Working as a Family IDVA, you will combine expert risk assessment, safety planning and advocacy with a whole-family, child-centred approach that helps families stay safe, recover and thrive.
This is a unique opportunity to be part of a service from the very beginning. You will help establish a new way of working that brings specialist domestic abuse support closer to families and ensures they can access the right help at the earliest opportunity.
Whether you are an experienced IDVA looking for a new challenge or a skilled domestic abuse practitioner ready to further develop your specialist knowledge and impact, this role offers the chance to work alongside dedicated colleagues and partners to make a meaningful difference every day.
You will also play a key role in building awareness and understanding of domestic abuse across Birmingham, delivering training and guidance to professionals working in Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse and committed to helping children and parents build safer futures?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
We are looking for passionate and dedicated Family Independent Domestic Violence Advocates (IDVAs) to join Birmingham's new Family IDVA Service. With multiple roles available, this is an exciting opportunity to be part of an innovative city-wide service from the very beginning, helping to improve outcomes for parents and their children who have experienced domestic abuse.
Each Family IDVA will be based within one of Birmingham's 10 Family Hubs, working as part of a multi-agency network to provide specialist domestic abuse support where families need it most. Combining core IDVA expertise with a strong whole-family and child-centred approach, you will work directly with parents aged 16+ and their children under 18, helping them to increase safety, reduce risk and begin their recovery journey.
As a Family IDVA, you will provide a flexible range of interventions tailored to the needs of each family. This may include risk assessment, safety planning, advocacy, practical and emotional support, support through criminal and civil justice processes, recovery-focused interventions, and helping families access wider services and opportunities. You will manage a varied caseload and work closely with partner agencies to ensure families receive the right support at the earliest opportunity, preventing escalation and reducing harm.
Alongside direct support, you will play an important role in strengthening the wider response to domestic abuse across Birmingham. You will deliver targeted training and awareness sessions to professionals within Early Help, education, health and community settings, helping to build confidence in identifying and responding to domestic abuse and ensuring families can access support sooner.
This is a rewarding opportunity for skilled domestic abuse practitioners who are committed to empowering families, championing the voices of children and young people, and making a lasting difference in their local communities.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
- Clinical supervision: to promote reflective practice and wellbeing
About the role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
- Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records
- Experience of adapting communication styles to be able to effectively communicate
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Project Lead to lead the delivery of Thriving Change Makers, an exciting new programme supporting young people in Barnet to develop leadership skills, lead social action and influence the services and communities around them.
You will lead the mobilisation and delivery of the programme, supporting approximately 60 young people in Year 1 across two cohorts. You will provide leadership to programme staff, build strong partnerships with schools and community organisations, oversee safeguarding and risk, manage the delegated budget, and ensure the programme delivers against its outcomes.
A key focus will be ensuring that young people have a genuine voice in shaping the programme, with opportunities to develop their skills and progress into youth ambassador, advisory and governance roles.
We are looking for someone with substantial experience of leading youth, community or social-action programmes, with strong skills in project management, safeguarding, partnership working, monitoring and evaluation. You will be organised, collaborative and committed to inclusive, accessible and youth-led practice.
This is a fantastic opportunity to shape a new programme from the ground up, support young people to lead change and help build a model that will expand into Enfield and Brent in future years.
Please see the attached Job Description and Person Specification for full details about the role and requirements.
What we offer:
- Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
- Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
- Christmas office closure
- Enhanced Sick Pay
- Pension scheme – 5% employee contribution, 3% employer contribution
- 24/7 Employee Assistance Programme
Promoting a Diverse and Inclusive Workplace
At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.
We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.
We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.
If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.
Please send a CV and covering letter setting out your interest in and suitability for the role:
- The CV should clearly state the names and periods/dates the candidate worked or volunteered for each organisation under their employment history and explain any gaps.
- The covering letter should address each point under the person specification showing how the candidate meets the person specification with examples from previous work or volunteering.
Please note we will only consider applications with both a CV and covering letter.
The client requests no contact from agencies or media sales.
Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.
The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.
About Worcester Community Trust
Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.
Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.
Vision: To work with residents to build communities where people feel connected, supported and empowered
Mission: Bringing Communities Together by enabling the provision of services and activities for all.
Our values:
- Collaborative – we acheive more together with local people and partners.
- Inclusive – we welcome diversity and value uniqueness.
- Ambitious – we drive progress through innovation and creativity.
- Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.
Key Areas of Responsibility
Strategic Leadership and Service Development
- Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
- Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
- Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
- Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.
People Leadership and Management
- Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
- Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
- Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
- Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.
Contract, Performance and Quality Management
- Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
- Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
- Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
- Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
- Address underperformance promptly and support managers to implement effective improvement plans.
Financial Management and Sustainability
- Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
- Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
- Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
- Contribute to funding applications, tenders, business cases and service-costing activity where required.
Risk, Governance and Compliance
- Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
- Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
- Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
- Maintain appropriate professional boundaries, confidentiality and information-governance standards.
Partnerships and Representation
- Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
- Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
- Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
- Protect and enhance the reputation of WCT in all internal and external relationships.
Safeguarding, Health & Safety and Organisational Responsibilities
- Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
concerns within the service area are managed and escalated in accordance with WCT
procedures. - Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
- Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
For full details including a Person Specification, please download the Recruitment Pack here
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply please visit our website.
Closing Date: Sunday 4th October 2026
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced Registered Manager to lead Trevi’s Jasmine Mother and Child Residential Family Centre, supporting women and children to build safer, more stable futures.
Salary: £46,123 to £52,223 per annum, dependent on qualifications and experience
Relocation Package: is available for the right candidate
Location: Central Plymouth
Hours: 37.5 hours per week, with flexible start and finish times, occasional home working and participation in an on-call rota
Contract: Permanent
About the role
Jasmine Mother and Child Family Residential Centre is Trevi’s specialist residential service supporting women during pregnancy and mothers living with their children while addressing substance use, trauma, mental health needs and wider family pressures.
As Registered Manager, you will lead the day-to-day delivery of this seven-bed residential family service, ensuring a safe, nurturing and trauma-responsive environment for women, children and staff.
Working alongside the Head of Service, you will lead and develop a multidisciplinary team, maintain high standards of care and ensure the service meets Ofsted requirements and all relevant regulatory and safeguarding standards.
Key responsibilities include:
· Leading, supporting and developing the staff team
· Ensuring the safe and effective day-to-day running of the service
· Maintaining compliance with Ofsted requirements and relevant legislation
· Overseeing safeguarding, risk management and quality assurance
· Developing positive relationships with women, children and professionals
· Ensuring individual care and support plans uphold families’ dignity, privacy and safety
· Monitoring budgets, resources, staffing and service performance
· Supporting continuous service development and improvement
· Participating in the on-call rota, including scheduled weekends
Trevi will provide support with the Ofsted registration and interview process.
About you
You will bring strong leadership experience within residential childcare alongside a sound understanding of Ofsted requirements, safeguarding and regulatory standards.
You must have:
· A minimum of two years’ residential childcare experience within the last five years, including at least one year in a supervisory capacity
· An NVQ Level 5 Diploma in Leadership and Management for Residential Childcare, be working towards it or be prepared to work towards it within six months of appointment, or Social Work England registration
· Experience of managing and developing an effective team
· Experience of working with women and children
· A strong understanding of safeguarding, risk assessment and person-centred support
· Knowledge of trauma-informed practice
· Excellent communication, organisational and leadership skills
You will be compassionate, professional and non-judgemental, with the confidence to lead within a complex regulated service.
About Trevi
Trevi is an award-winning women’s charity that has supported women in Plymouth for more than 30 years.
Through residential centres, a women’s centre and outreach programmes, Trevi provides specialist, gender-specific support to women experiencing some of life’s toughest challenges, helping them move from crisis towards safety, stability and independence.
Benefits include 25 days’ holiday plus bank holidays, a day off for your birthday, enhanced sick pay, pension contributions, an Employee Assistance Programme, extensive learning and development opportunities and access to the Blue Light Card.
This role is open to women only under Schedule 9, Part 1 of the Equality Act 2010.
Employment is subject to an Enhanced DBS check, the cost of which will be reimbursed by Trevi. Applicants must already have the right to work in the UK as visa sponsorship is not available for this role.
Closing date is 30th September 2026 at mid-day.
Other roles you may have experience of could include:
Residential Registered Manager, Children’s Registered Manager, Residential Childcare Manager, Residential Services Manager, Deputy Registered Manager, Children and Families Manager.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a well-respected local charity and lead services that tackle loneliness, improve wellbeing and support older people to live well. Working alongside a dedicated team of staff and volunteers, you will play a key role in shaping and developing our community services across Barnet. You will be managing our home support services as well as our activities programme.
About You
You are a confident and compassionate leader with experience of managing teams and delivering high-quality community, health, social care or voluntary sector services. Passionate about improving the lives of older people, you understand the importance of person-centred support and have the ability to motivate others, build strong partnerships and drive continuous improvement.
You will be an excellent communicator, organised and adaptable, with a good understanding of safeguarding and a commitment to equality, diversity and inclusion. Most importantly, you will share our vision of ensuring older people can age well and remain connected to their communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation.
Key Responsibilities Include:
-
Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.
-
Providing information, support and advocacy to Carers of people with Learning Disabilities.
-
Facilitation of the Learning Disability Carers Peer Support Group.
-
Recording and maintaining accurate case records, adhering to AQS standards.
-
Managing your own case load.
Essential Requirements Include:
-
Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits.
-
Experience of or ability to facilitate peer support groups in person and online.
-
Ability to deliver training and information sessions.
-
Strong listening and questioning skills.
-
Ability and commitment to work on own initiative and as part of a team.
-
The ability to balance and prioritise a busy and varied workload.
-
Developed IT skills with experience using Microsoft packages.
-
Clear verbal and written communication skills in English.
Please see the job description and person specification for a full list of responsibilities and requirements.
Benefits of working for Wandsworth Carers’ Centre:
-
Hybrid on completion of induction period with a minimum 60% office based
-
Friendly team and working environment
-
Annual leave starts at 31 days increasing to 36 days plus bank holidays
-
Contributory company pension,
-
Ongoing training and development opportunities
-
Employee assistance program offreing 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident that AI tools have been used in place of original, personal responses.
We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We therefore encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Donkey Welfare Adviser
We now have an excellent secondment opportunity for a dynamic and resourceful individual with a proven track record of community-based animal welfare work, excellent decision-making and time-management skills and a strong customer service ethic to join the team as Donkey Welfare Adviser for South Wales.
Position: Donkey Welfare Adviser
Location: Home based (it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable)
Hours: Full-time, working an average of 37.5 hours per week on an annualised hours basis.
Salary: £40,389 per annum
Contract: Fixed term maternity cover contract starting on 14 December 2026 until 3 March 2028
Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
Interview Date: Sidmouth, on Tuesday 27th Wednesday 28th October 2026
About the Role
Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front-line role in the work of the Sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high-quality rehoming scheme, and acting as an ambassador for the charity at all times.
Your principal duties and responsibilities will include:
- Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
- Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
- Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
- Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
- Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
- Working proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
- Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.
About You
You will be a positive influencer able to promote and model our values in all areas of your work, with a high level of equine knowledge with significant experience of working with equines.
You will also have:
- A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
- An understanding of equine behaviour and demonstrable practical experience in the field.
- Able to influence change and respond appropriately in emotional challenging or confrontational situations.
- Excellent communicator able to deliver advice and training to stakeholder groups with varying experience.
- Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.
Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements.
Benefits include:
- Competitive pension.
- Life assurance – 2 x annual salary
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service pro rata
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Life assurance.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Welfare, Animal Welfare, Equine, Donkey, Animal Welfare Advisor, Donkey Welfare Advisor, Animal Welfare Officer, Donkey Welfare Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer reading strategy coordination at HMP Oakwood. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award
Interviews are planned for 8th October 2026
Join Age UK Croydon and help older people remain independent, connected and well within their community. We are looking for a Personal Independence Coordinator to support individuals over 50 across Croydon to maintain their independence, improve wellbeing and access health, social care and community services. Working alongside NHS, GP and social care teams, you will provide person-centred support to older people, helping them identify wellbeing needs, access local services, reduce social isolation and navigate health and care systems.
This is an exciting opportunity for someone with experience in health, social care, community development, support work, advocacy, social prescribing or care coordination, but we welcome applications from a variety of professional backgrounds.
Full training will be provided; the important qualities we are looking for are:
· Excellent communication and listening skills
· A positive attitude and the ability to problem solve
· A cheerful, friendly, outgoing personality
· Highly organised with the ability to manage multiple priorities
· The ability to work flexibly, alone and as part of a team.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 9am, 14th September 2026
Interview Dates: 18th September 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Managing Director, Asset Class Lead – Lending
Location: Hybrid, London EC1Y and homeworking
Reporting To: Co-Chief Investment Officer
Contract: Permanent, full time
Salary: £95,700–£110,000
Date Closes: Thursday 24th September
About Better Society Capital (BSC)
Better Society Capital (BSC) is the UK's leading social impact investor. Our 2026–2030 strategy is to positively impact 15–20 million lives by mobilising £20–30 billion of capital into investible solutions that tackle some of the UK's biggest social and environmental challenges — across housing, economic opportunity, climate & energy and health.
Investing BSC’s capital is an essential tool for delivering those goals, using our leading impact investment approach to identify social issues and business models that can tackle inequality and change millions of lives.
The Opportunity
This is an opportunity to play a leading role in shaping markets for impact and to contribute to the success of one of the leading impact investors in the UK, while furthering your career in impact investment. Lending is one of the three core asset classes that BSC invests in, connecting £bns of capital with thousands of enterprises throughout the UK, while contributing to BSC’s sustainable portfolio returns. It is led by a dedicated team whose remit comprises five sub-asset classes: Bank Equity, Direct Lending, Blended Finance, Outcomes and Renewables. The team is focused on mobilising capital for key priorities in BSC’s strategy – what we call our “Opportunity Areas”, including the UK government’s flagship Better Futures Fund – as well as leading on several market wide initiatives such as the Blended Finance Collective.
As Asset Class Lead for Lending, you will own how this capability achieves BSC’s mission: setting and delivering an investment strategy that serves BSC’s strategic priorities and portfolio returns; building the market of the future so that more capital flows to the opportunities with the greatest potential to tackle inequalities for millions of people in the UK; and leading a high-performing team that both executes a leading impact investment process with excellence and acts as an agent of change in the system. You'll report to one of BSC's Co-Chief Investment Officers and sit on BSC's Senior Management Team.
This is a role for someone who combines the discipline and judgement of an excellent investor with the desire and drive to change systems so that more capital is deployed for impact. You have the vision, relationships and expertise to devise strategies that shift how government, investors and enterprises think about lending for impact, and to find, execute and manage the deals that deliver this ambitious vision.
What Success Looks Like
By the end of year one
•You have a clear, ambitious investment strategy for Lending that your team, your peers on the Investment Leadership Team, and the Investment Committee understand and that aligns with the overall strategic and investment objectives of BSC.
•You are making investment decisions that balance financial return, systems change and social impact, with a pipeline of deals you have helped originate, drawing on BSC’s track record, market insight and investment process.
•Your team is clear on expectations, feels supported to grow, and executes with pace and rigour.
•You are a trusted voice on the Investment Leadership Team, contributing beyond your own remit to building a world class impact investment team.
•You have established yourself as a credible and influential voice in the lending sector, building relationships with the key institutions and fund managers.
Over time
•Lending at BSC continues to have a rigorous investment process that supports excellence in investment decision making and execution, portfolio performance that meets BSC's return and impact objectives and a high quality future opportunity set.
•You have deepened your external relationships — with government, institutional investors, co-investors and enterprises — that genuinely shift how capital flows to your sub-asset classes; policymakers and investors seek your view.
•Your team has grown in capability, confidence and ambition; people want to work with you because they know they'll be stretched and developed.
•BSC, and the wider market, can point to lending models or partnerships you've built that others replicate at scale, contributing meaningfully to BSC’s strategic goals.
Key Responsibilities
Investment strategy and delivery
•Set the investment strategy and approach for Lending, defining how it delivers systems change, social impact and financial return in line with BSC's strategy, supported by a high quality investment process.
•Build and deliver a pipeline of compelling and aligned investment opportunities across the lending sub-asset classes.
•Own and present investment recommendations to the Investment Committee, supporting your Investment Directors and Investment Managers.
•Manage portfolio performance with Impact Investment Management, Middle Office and Finance, including borrower/fund relationships and special situations.
•Contribute a portfolio-wide perspective to BSC's annual strategic asset allocation process.
•Participate in Investment and Performance Committee, Valuation Committee and other investment governance forums.
Market building and external leadership
•Be the voice of Lending at BSC — building a compelling narrative, internally and externally, that positions BSC as the partner and thought leader of choice.
•Be an agent for systems change, working with Policy, Investor Partnerships & Advisory and Communications to shift market conditions, influence policy and unlock capital at scale.
•Build and steward strategic relationships with government, institutional investors and the social sector.
•Lead significant cross-organisational projects that contribute to BSC’s 2030 strategic goals, combining investment with BSC’s other capabilities such as policy and investor advisory.
•Represent BSC through speaking, writing and industry engagement that builds your and BSC's credibility and influence in the field.
Team leadership
•Lead your team to deliver BSC's goals and your investment strategy, with clear priorities that connect daily work to mission.
•Design your team's structure and ways of working, and own resource allocation and budget for the Lending Asset Class.
•Develop your team's skills and careers through long-term development plans, strong performance management and intentional talent development.
•Contribute to Investment Leadership Team decisions on development planning, talent standards, and succession across the investment team.
•Build a diverse team where different perspectives and backgrounds are a genuine strength.
Organisational leadership and partnership
•Participate as a full member of the Investment Leadership Team and BSC's Senior Management Team, contributing to decisions and culture beyond Lending.
•Partner with Policy, Investor Partnerships & Advisory, Communications, Legal, Finance and People & Talent to deliver organisational goals.
•Lead or contribute to cross-organisational initiatives that advance BSC's mission. Model the behaviours we expect of leaders at BSC: sharing information proactively, giving and receiving feedback as a habit, and treating collective decisions as genuinely collective.
Skills and Experience
Essential Qualifications & Experience
•A strong track record and understanding of credit investment, ideally with some exposure to one or more of: lending to social purpose organisations including social enterprise and charity lending, blended finance, impact private credit, renewable energy lending or social outcomes partnerships.
•Experience leading and developing a team of investors, with accountability for portfolio performance and originating new opportunities in an area of investment.
•A demonstrated ability to build relationships that shift outcomes in the system — with government, institutional & mission driven investors and social sectors — even if you haven't held all of these at once before.
Desirable Qualifications & Experience
•Experience operating across the public, private and social sectors, and translating complex or technical points for different audiences.
•Experience navigating investment governance and committee processes at a senior level.
•A track record of structuring deals or partnerships that have shifted market conditions beyond the transaction itself – by unlocking follow on capital, building infrastructure or proving a model that changed what others were willing to fund.
•Direct experience in social impact investment is an advantage but we are also open to strong candidates bringing relevant experience from an adjacent background, for example, development or sustainable finance, public finance and institutional investors with a strong interest in impact.
Skills, Abilities and Attributes
Strong alignment to BSC’s Values & Behaviours
•A genuine connection to BSC's mission — tackling inequality and unlocking capital for lasting social and environmental impact in the UK.
•Motivated by systems change – and strong strategic thinker who thinks in systems, not only transactions: you consider the wider system and its key actors, understand the barriers to change, and find the inflexion points where investment can shift the whole market.
•Comfortable holding both ends of the job: rigorous, technical investment judgement and the outward-facing skill to build partnerships and shift market thinking. Resilient and realistic about the pace of change in impact-led capital — bold in ambition, grounded in delivery.
•Energised by ambiguity and by building things that don't yet exist, rather than executing an established playbook.
•Driven by curiosity, a learning mindset and strong commitment to growth and development.
•A genuine team player: you actively seek out challenge, share credit and seek to build collaborative partnerships that bring the best skills and experience to deliver on mission.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£15,392.00 per annum, working 20 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full job description on our website
6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check
A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.
This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.
Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.
Key Responsibilities
- Lead the delivery of advice, navigation and social prescribing services.
- Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
- Support staff with complex cases, safeguarding concerns and complaints.
- Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
- Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
- Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
- Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
- Contribute to reporting, service planning and the delivery of contractual and funding requirements.
- Significant experience managing advice, navigation, support, advocacy or community-based services.
- Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
- Experience managing or supporting social prescribing, community health or welfare advice services.
- A thorough understanding of safeguarding, risk management and professional boundaries.
- Experience leading, supporting and developing teams through effective supervision and performance management.
- A track record of working in partnership with health, statutory and voluntary sector organisations.
- Experience using data and service insight to improve performance and demonstrate impact.
- Excellent communication, organisational and stakeholder management skills.
- Social prescribing within primary care or community settings.
- Service development, improvement or change management.
- Leading hybrid or community-based teams.
- A relevant qualification in advice, health, social care or management.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.



