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Team: Legacy Administration
Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility)
Work pattern: 35 hours per week
Salary: Up to £28,454.94 per annum
Contract: Permanent
Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team
Will you join us and make life better for cats?
Responsibilities of our Legacy Assistant:
As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.
About the Legacy Assistant:
Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
We sit within the Marketing & Income Generation Directorate
What we’re looking for in our Legacy Assistant:
Experience of using and managing/maintaining a database
Experience in a public facing/customer service role
Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records
Excellent verbal and written communication skills and able to communicate well with a wide range of people
Good attention to detail, organised and methodical
Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally.
What we can offer you:
Range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 31st August 2026
Virtual interview date: Week commencing 14th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid - London based 2 days per week
This exciting role will support the Events and Community team deliver their third-party event portfolio, focusing on the 2027 Double TCS London Marathon. We have one of the biggest marathon teams, with nearly 800 runners, so we are looking for someone to join our busy team to help raise vital funds for young wheelchair users.
The postholder will provide the day to day administrative and operational support in the lead up to London Marathon, including application processing, database management, deliver great customer service and stewardship, as well as supporting with race week logistics. This is an exciting opportunity to play a key role in delivering one of the UK and Whizz Kidz's largest and most important fundraising events. You will also assist with activities across the wider events portfolio.
The person
You will be an enthusiastic and organised individual with strong administration and communication skills. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.
You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and working as part of a team to deliver events.
Key accountabilities
The post holder will also
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
For full information and to apply please visit our website via the Apply Button.
Please note: only candidates successful in obtaining an interview will be contacted.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
Closing date: Tuesday 1st September at 9am
Interview Dates: Friday 4th September and/or Monday 7th Septembe
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Business Support Administrator
£30,000 per annum | Permanent | Full Time
Blackfriars, London | Office Based (5 Days Per Week)
Wandle Housing Association is looking for a proactive, organised and customer-focused Business Support Administrator to join our Health, Safety & Facilities team.
As the first point of contact for visitors, you'll play a key role in creating a professional first impression while providing vital administrative and facilities support to colleagues across the organisation.
This role would suit someone with reception, front of house, concierge or customer service experience who enjoys working in a busy office environment.
What You'll Be Doing
What We're Looking For
Essential:
Housing sector experience would be an advantage but is not essential. We're happy to consider candidates with around 6 months to 2 years' experience.
What's On Offer?
Recruitment Process
Shortlisted candidates will complete an online TestGorilla assessment covering communication style, phone support and customer service skills (to be completed within 48 hours using a webcam).
In person interviews are planned for Monday 10th August and Wednesday 12th August. We're ideally looking for someone who can start mid to late August, so applicants with a maximum two-week notice period are encouraged to apply.
If you are interested in the role, please ensure as much of the essential experience is clearly highlighted (where possible) in your CV in bullet points under your previously worked at organisations and send it to before Thursday 6th of August.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What you will do as part of our team
Person specification
Essential
Desirable
The client requests no contact from agencies or media sales.
Patient Care Advisors are the first point of contact for the people we serve.
This is a predominantly phone-based role requiring excellent interpersonal skills, an empathetic approach and a strong focus on resolving issues effectively.
They handle patient data and work within teams that belong to the overall service. They communicate and work with patients, local GP practices, hospital and community staff and clinicians to get patients to the most appropriate services for their needs accurately and on time.
Sussex MSK Health helps people who are experiencing MSK (aka musculoskeletal, or muscle and bone) conditions by seeing them in the community, rather than in a hospital. It is an NHS service delivered in partnership between Here and Sussex Community NHS Foundation Trust.
This role sits within the Sussex MSK Health service and is employed by Here. For more information, please visit our Carer Site.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and highly organised HR & Executive Support Assistant to support a high quality people function at IHP. This part-time role combines HR administration with wider organisational and executive support, offering a varied and rewarding opportunity within a small charity that is making a significant impact around the world.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
The HR team is responsible for a broad range of functions supporting our 24-strong staff team and trustees. The HR & Executive Support Assistant will play a key role in delivering effective HR administration while also providing wider administrative support to help ensure the smooth running of the organisation.
Working closely with the Director of Finance & Resources, our outsourced HR Consultant and the Finance & Administration Officer, the postholder will support the employee lifecycle, maintain HR systems and records, coordinate training and wellbeing activities, and help ensure HR processes are delivered accurately and efficiently.
Alongside the core HR responsibilities, the role will provide support across a range of central organisational activities, including supporting with office administration, governance, trustee administration, staff meetings and events, maintaining internal systems and records, and assisting with cross-organisational projects led by the Senior Leadership Team.
This is an excellent opportunity for someone who enjoys variety, has strong organisational skills and wants to develop their HR career while gaining experience across the wider functions of a small, collaborative charity.
We're looking for someone who can:
Essential skills and experience
Personal attributes:
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
Why Join Us?
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Location: Home-based in Hampshire with regular travel across the South Coast
About the role
Please note: this role requires regular face-to-face casework across the South Coast, predominantly within the Hampshire region. Applicants must be willing and able to travel extensively within this area.
A fantastic opportunity has arisen for a full-time Casework Administrator to join the Southeast Regional Office at SSAFA, the Armed Forces charity.
While much of the administrative and casework support is delivered remotely, this role will involve regular in-person visits to beneficiaries, primarily along the South Coast (with a strong focus on Hampshire). This is an essential and integral part of the role.
You will be responsible for providing specialist administrative support and undertaking casework across the Southeast region, including both virtual (telephone-based) and face-to-face engagement. You will work closely with colleagues across the Regional Office to ensure a consistent, timely and high-quality service is delivered to SSAFA beneficiaries.
To support you in this role, you will receive a comprehensive induction and training programme. You will work closely with the Regional Casework Managers and Regional Manager.
This is a home-based, lone-working role, with regular travel required. All travel expenses will be reimbursed. You must have a fast, stable broadband connection in your proposed workspace.
About the team
In this role you will be working closely with colleagues in the Southeast Region Office, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of 8 Regional Casework Co-ordinators.
About you
To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape would be valuable, but not essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family, any time they need us and, in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, age and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service (Disclosure Scotland) to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click the Redirect button.
If you have any queries or would like to speak to someone about this role, please contact us for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 24 August 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset
Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.
Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.
The role:
We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.
You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.
You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Sunday 6 September 2026.
Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Be part of a global movement creating fairer trade and building a better future for people, planet and pay.
We're looking for a highly organised and proactive Partnerships Directorate Associate to support our Partnerships Directorate and help ensure one of Fairtrade Foundation’s most commercially active functions runs smoothly. You'll provide high-quality administrative and coordination support to the Partnerships Director and wider Directorate, helping unlock colleagues time to focus on growth and external engagement, enable close cross team working, and to ensure colleagues stay organised, focused and effective.
You'll coordinate Directorate and team meetings, manage diaries and Directorate communications, support partner engagement activity and contribute to organisational events and initiatives. This is a varied role for someone who enjoys enabling others to do their best work and thrives in a fast-paced environment.
About you
You'll have experience in an EA, PA or administrative support role, excellent organisational skills and the ability to manage multiple priorities with professionalism and attention to detail. You'll be proactive, collaborative and confident building relationships across teams.
Why join us?
This is an exciting opportunity to work at the heart of Fairtrade Foundation’s partnerships function, supporting the relationships and activities that help deliver positive impact for farmers and workers around the world.
Equity, Diversity & Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.
Ready to help create a great workplace while contributing to a fairer world? We'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.
This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.
This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.
Key responsibilities
About you
We are looking for someone who is:
We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.
About us
Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.
Interviews
Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract
Minimum 3 Days per week in the office during probation, minimum 2days thereafter
The client requests no contact from agencies or media sales.
St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.
This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.
PURPOSE:
● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).
● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.
● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).
As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.
Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack.
We look forward to hearing from you.
Hello, we will assess your application against the criteria in our person specification, which is found in the attached job pack. Please tell us in your covering letter how you meet the requirements under each of the six headings. The more criteria you can show us that you meet, the stronger your application. But do not be put off from applying because you do not think you meet all of them.
The client requests no contact from agencies or media sales.
Oriau: Rhan amser: 15awr yr wythnos dros gyfnod o 4 i 5 o ddiwrnodau | Cyfnod penodol: Blwyddyn o’r dyddiad penodi
Gradd B: £25,178 – £27,241 (pro-rata)
Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst
Rydym yn chwilio am Gynorthwyydd Gweinyddol brwdfrydig ac effeithlon i ymuno â’n sefydliad croesawgar sy’n prysur dyfu. Dyma gyfle cyffrous i gefnogi’r gwaith o gyflwyno ystod eang o weithgareddau ar draws sefyllfa academaidd, gyhoeddus a gwleidyddol Cymru. Mae’r swydd hefyd yn cynnwys cefnogi cyfarfodydd, gwaith cyfathrebu, a meysydd eraill yn CDdC wrth iddynt ddatblygu. O’r herwydd, mae’n cynnig profiad cyflawn, gwerth chweil, naill ai i weithiwr gweinyddol profiadol neu i rywun sydd awydd datblygu ei yrfa.
Mae hon yn swydd hyblyg, ran amser am gyfnod penodol o flwyddyn i ddechrau a bydd yn rhoi cymorth hanfodol i’n tîm bach a chyfeillgar i’n galluogi i gyflawni ein strategaeth pum mlynedd uchelgeisiol er budd Cymru. Rydym yn chwilio am rywun hyblyg, cefnogol a threfnus. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.
Mae CDdC yn sefydliad dwyieithog sy’n cefnogi’r rhai sy’n siarad Cymraeg yn rheolaidd, yn ogystal â phobl sy’n dysgu’r Gymraeg ar hyn o bryd, waeth pa lefel. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.
*********************
Hours: 15hrs per week to be worked over 4-5 days | Fixed term: 1 year from appointment
Salary: Grade B: £25,178 – £27,241 (pro-rata)
Application deadline: midnight on Sunday 23 August
We are seeking a motivated and efficient Administrative Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of activity across Wales’ political, public and academic life. The role also includes support for meetings, communications, and other areas within LSW as they develop. As such, it offers a great all-round experience, whether for an experienced administrator or someone looking to develop their career.
This flexible, part-time role is fixed term for one year in the first instance and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales.We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.
LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 1st December 2026
About the Role
We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.
About You
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.