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The Organisation
We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.
The Job
This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.
Key responsibilities include:
Location:
Remote working, with occasional office attendance in London (typically once per quarter)
Hours: 28 hours per week (will consider full-time hours for the right person. Would likely need to contribute towards other areas of finance)
Salary: £60,000 - £66,000 per annum, pro rata
The Person
We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.
You will be able to demonstrate:
Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.
What's in It for You?
How to Apply
If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.
Please submit your CV detailing your relevant experience, including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Quantity Surveyor to join us on a full-time basis, for a two-year fixed-term contract.
The Benefits
This is a fantastic opportunity for a skilled and qualified quantity surveyor with strong cost estimation and procurement experience to join our historic organisation.
In this rewarding role, you’ll have the chance to work on a diverse range of projects that blend heritage, sustainability, and innovation, from restoring historic landmarks to enhancing public spaces enjoyed by millions every year.
What’s more, you’ll have access to great benefits, exceptional learning opportunities, and the rare privilege of working within the beauty of London’s Royal Parks, making this a role that offers both professional fulfilment and a meaningful sense of purpose.
The Role
As a Quantity Surveyor, you’ll manage costs and ensure value across construction and maintenance projects within The Royal Parks.
Working throughout the RIBA stages, you’ll support the Works and Capital Projects teams with expert cost estimation, budgeting, procurement, and contract management to help deliver projects that enhance and protect our historic spaces.
You’ll prepare detailed cost plans, schedules of works, and bills of quantities, closely monitoring project budgets and financial performance from start to finish.
Acting as a key link between clients, contractors, and stakeholders, you’ll advise on procurement strategies, evaluate cost returns, and ensure all financial processes are transparent, accurate, and compliant.
Additionally, you will:
About You
To be considered as a Quantity Surveyor, you will need:
Other organisations may call this role QS, Estimator, Construction Estimator, Cost Manager, Construction Quantity Surveyor, Cost Estimator, or Commercial Surveyor.
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Quantity Surveyor, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a compassionate Young People Support Worker to help young people build the confidence and skills needed for independent living.
Salary: £11,734.40 per annum (FTE £29,336 per annum)
Location: Hanley Gardens, Islington
Hours: 15 hours per week, Saturday and Sunday
Contract: Permanent, part time
Closing date: 27 September 2026
About the role
Join a close-knit and supportive team working tirelessly to ensure some of the borough’s most vulnerable young people receive the care and support they need.
As Young People Support Worker, you will support young people aged 18 to 25 living within a six-bed, low-support accommodation service. Working every Saturday and Sunday, you will help residents develop their confidence, resilience and independent living skills.
Your key responsibilities will include:
· Managing a caseload and acting as the named key worker for individual residents
· Completing risk and needs assessments and developing SMART, outcome-focused support plans
· Delivering one-to-one and group support within the accommodation and local community
· Supporting residents to access education, training, employment and volunteering opportunities
· Helping residents maximise their benefit entitlement, including Housing Benefit and Universal Credit claims
· Working with statutory services and other agencies to provide joined-up support
· Welcoming new residents and helping them settle into the service
· Maintaining a safe environment through safeguarding, health and safety checks and appropriate reporting
· Encouraging residents to influence decisions about their support and participate in wider activities
The role involves two 7.5-hour shifts each weekend, with working hours arranged flexibly between 8am and 6pm on Saturdays and Sundays.
About you
You will have experience of supporting young people or another relevant client group and understand the challenges associated with homelessness, poor mental health and substance use.
You will also bring:
· Knowledge of safeguarding, risk assessment and support planning
· An understanding of strengths-based or assets-based support
· Strong professional boundaries and personal integrity
· Good literacy, numeracy and IT skills
· The ability to work collaboratively with colleagues and external agencies
· A commitment to equality, diversity, dignity and respect
· A reflective and adaptable approach to your own learning and practice
About Depaul UK
Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.
You will receive tailored training and development, 26 days’ annual leave rising with service, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan, retail and lifestyle discounts and a death-in-service benefit.
Other roles you may have experience of could include Support Worker, Youth Support Worker, Homelessness Support Worker, Housing Support Worker, Key Worker, Project Worker, Residential Support Worker or Young Person’s Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
To lead and grow Cruse’s community fundraising and events programme, maximising income from existing activities/events while developing new fundraising opportunities. The postholder will take ownership of event planning and delivery, supporter engagement and volunteer and Branch fundraising coordination, helping to increase unrestricted income. This role is responsible for the planning and delivery of major events such as Cruse walks, whilst also creating new fundraising events for supporters to engage with us. Based in either the South of England or Wales
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Starting Salary: £44,766 - £48,225 (including London weighting)
Contract: Permanent
Location: UK, Hybrid working with a minimum of 40% of your time in theLondon Office
Job Profile
This role will lead CAFOD’s policy and advocacy work aimed at tackling the global climate crisis. The post holder will have a solid understanding of debates around climate change, in particular how it impacts climate-vulnerable countries in the Global South. You will bring knowledge of the causes of the climate crisis, and its solutions, particularly global financing needs. Working closely with CAFOD’s overseas partners, and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our climate justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.
Key Responsibilities
Leading the development and delivery of CAFOD’s global climate justice advocacy strategy
Working in partnership with UK and global organisations to develop evidence‑based policy positions
Influencing UK, regional and global policy debates on climate change
Representing CAFOD in coalitions, to decision makers, in church networks and at international forums
Writing policy briefings, reports and communication outputs
Building relationships with external stakeholders and decision makers and UK and global levels
Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice
Supporting advocacy work of partners and global networks on debt cancellation and financial system reform
Providing strategic and technical advice across the organisation
Any other relevant duties reasonably required
Person Specification
Strong background working in climate policy and/or international development policy
Excellent analytical and research skills and an understanding of how to form strategic policy positions
Experience of developing strategic advocacy plans
Experience of lobbying decision makers
Background working with partners and coalitions, both in the UK and overseas
Excellent written and verbal communication skills
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected.CAFODwill make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Absolute Support Leading Light (ASLL) is looking for an inspiring, values-led Chief Executive to lead the charity through its next stage of development. This is a significant opportunity for an experienced leader to work closely with the Board of Trustees, senior leadership team, staff, commissioners, families and the people we support to sustain and grow high-quality outreach and supported living services for people with learning disabilities and autism.
ASLL is a small local charity based in Richmond-upon-Thames supporting people with learning disabilities and autism. Founded in 2006 and registered as a charity in 2019, Absolute Support has built a solid reputation as a caring provider with a warm and supportive home setting for the people we support. Through our two community-based, supported living homes and via a small outreach service, we work to enable 11 young adults to live happy and meaningful lives.
You will lead a skilled and committed staff team within a welcoming and collaborative culture whilst being supported by the active and experienced board of trustees. The successful candidate will provide strategic direction, strengthen governance and quality assurance, oversee compliance with statutory and regulatory requirements, and act as the organisation's lead spokesperson.
Job title: Chief Executive Officer.
Location: Office-based at ASLL's Teddington office, with regular travel to the locally based client sites.
Working hours: 24 hours (3 days per week).
Salary: £60,000 FTE (£36,000 based on 24 hours per week).
Regulatory role: CQC Nominated Individual (designate) for ASLL's regulated activity, pending CQC registration.
How to apply:
Please review the Recruitment Pack for further information about ASLL, the CEO position and for details on how to apply.
Closing date for applications: 9am Monday 5 October 2026
Both ASLL and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
About the role
You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
Please note - this is a fixed term role for maternity cover, currently expected to conclude in October 2027.
What you'll do
Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s whilst drawing on the principles of co-production
Build relationships to influence service improvement across the South East of England, and support the development of a vibrant national network
Maximise participation in the UK Parkinson's Audit and relevant surveys
Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you'll bring
Experience and expertise in service redesign and effecting change within health and/or social care in the South East of England
Knowledge of health and care structures and commissioning across the South East of England
Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
Experience in the use of quality improvement and project management tools
Applications close on Sunday 27 September.
Interviews for this role will be held on Thursday 15 October, in person at our London Office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
About the role
Working closely with the Fundraising Compliance Lead, you’ll ensure that Parkinson's UK’s Fundraising and marketing meet required industry standards, rules and regulations that are relevant to specific activities and business practices.
Using your expertise, you will work closely with income generating and supporter experience teams to ensure action is taken to optimise and maximise existing opportunities and to capitalise as regulations and technology develop. You will work alongside governance and operations colleagues to empower teams through monitoring, reporting, improving business processes and managing risk.
What you'll do
Be a first point of contact for colleagues requiring support triaging and answering day-to-day compliance queries; supporting the Fundraising Compliance Lead and Gift Aid Manager as required to deliver BAU and key projects.
As a subject matter expert you will work with stakeholders to review fundraising activity, direct marketing materials and supporter journeys to ensure they meet internal policies, legal bases and the relevant rules and standards for communications.
Liaise with and maintain relationships with regulatory and industry bodies to seek advice and resolve any matters arising alongside the Compliance Lead.
Assist colleagues in the prevention of and in reporting breaches or incidents in line with organisational policies and regulatory requirements.
Identify and support opportunities to improve, optimise and maximise ways of working, business processes and monitoring to increase both compliance assurance and income generation.
What you'll bring
Demonstrable knowledge of fundraising and marketing regulations, processes and requirements, including but not limited to: UK GDPR, ICO Direct Marketing guidance, Code of Fundraising Practice, CAP & BCAP advertising codes, LCCP gambling regulations.
Expertise and knowledge of Fundraising and Marketing activities with motivation to support the Fundraising and Experience Directorate in achieving their experience goals and income targets.
Experience of data quality assurance, compliance monitoring and risk management.
Experience of utilising CRM systems, preferably Raiser’s Edge and/or Salesforce NPC to check data flows, consent tracking or opt-out markers.
Applications close on Sunday 27 September.
Interviews for this role will be held on 13 and 14 October, in person at our London Office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Our Specialist Social Workers work closely with the Head of Expert Witness Service to ensure the delivery of high-quality independent social work reports (ISWRs). They supervise volunteer social workers, quality assure reports, carry out social work assessments themselves, and contribute towards volunteer training opportunities and service development to maintain excellence in social work practice.
The core Specialist Social Worker role is three days per week, with the opportunity to work additional days by taking on service operations and referral coordination responsibilities.
Benefits:
The client requests no contact from agencies or media sales.
Ready to transform how supporters connect with women’s health? Harris Hill is supporting Wellbeing of Women to find their new Head of Digital. This is an opportunity for a digital expert to put digital at the heart of a charity’s growth — helping Wellbeing of Women reach more people, deepen supporter engagement and drive fundraising and advocacy.
We’re looking for an experienced, strategic and hands-on digital leader to lead the digital function within the Income and Engagement team.
You’ll shape and deliver an ambitious digital strategy, mapping and improving the supporter journey to turn audiences into engaged supporters, donors and advocates.
From website, email and social media to PPC, paid social and digital analytics, you’ll bring insight and innovation to every channel — using data to understand what’s working, optimise performance and increase engagement and conversion.
You’ll work closely with colleagues across income generation, research, education and external affairs, as well as leading agency relationships, to make sure digital is fully integrated across the organisation and firmly focused on delivering fundraising and engagement objectives. You will also line manage the Social Media Coordinator.
If you’re a digital leader who combines strategic thinking with a love of data, optimisation and getting things done, this could be your next big move. I’m especially keen to hear from individuals with knowledge of the women’s health landscape, but it’s not a pre-requisite.
Interested? We’d love to hear from you.
Closing date: 9am Monday 28th September, however please apply early to receive the full job pack.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Association of Chairs (AoC) is looking to offer a 4-day a week role on a permanent basis, ideally suited to someone with 1+ year's work experience in a similar role who is ready to make a difference in the charity sector. The role will be an opportunity to bring event and membership experience and be a key member of a small but mighty non-profit organisation, from putting on events and evaluating their impact, to managing membership and member services.
You will work as part of a friendly, small team, and full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.
About the role:
1. Training & events
· Support the administration of our core training programme, from scheduling the full training calendar to creating event listings on our website, processing bookings, communicating with delegates and trainers before and after the event, and preparing and sending out post-training materials.
· Be the main contact for customer enquiries and manage event mailbox.
· Attend both online and in-person events, supporting with Zoom functions, training room set-up and logistics as required.
· Set up evaluation surveys for event feedback using Survey Monkey, collate and analyse responses and liaise with trainers on improvements.
2. Membership & Community
· Process customer enquiries via info mailbox.
· Handle all member administration changes and requests.
· Support members with CRM and technical issues.
· Liaise with CRM partner on system improvements and enhancements.
· Provide administration for Mentoring & Support services.
· Administer and moderate the online community platform.
3. Technology, Data & Reporting
· Work with our digital systems (CRM, WordPress website, Zoom and SurveyMonkey).
· Support team in maximising use of organisational platforms and systems including AI.
· Produce regular membership, community and event reports.
· Analyse membership trends, retention and engagement.
4. General
· Work with finance team to ensure invoices are processed and accounts are updated.
· General admin tasks as needed e.g. booking meeting rooms, scheduling, assisting CEO, board and members in ad hoc activities.
· Work to promote Association of Chairs’ policies on equity, diversity and inclusion and to ensure the health, safety and welfare of the post-holder, colleagues, members and visitors.
· Other such duties as shall reasonably be required as part of a small, collaborative staff team.
We’re looking for someone who is keen to learn and thrives on variety and being hands-on and ideally available to start in November. See attached full job description and person spec for more about the skills and experience we are looking for.
Please apply with a CV and covering letter (maximum 1 side of A4), outlining how you meet the person spec and what makes you interested in the role. We welcome applications from all interested candidates. Please note that a covering letter forms an important part of our assessment process. Applications submitted without a cover letter explaining your suitability and interest in the role may not be considered.
The client requests no contact from agencies or media sales.