Jobs
Mediator
Working Hours: 37 Hours per week
Salary: £28,050.00 - £30,090.00 per annum dependent on experience
Contract: Fixed Term Contract - 12 months - start date no later than January 2026 (Mat Cover)
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for dedicated and passionate Mediator to join our team based in Hatfield!
How will you make a difference?
You provide a mediation service for 10 to 24 year olds and their families who are experiencing conflict, and support and empower them to find realistic solutions. This will include exploring innovative ways of working to ensure positive outcomes for young people and families.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive and inclusive work environment
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday purchase scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments. Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships.
What will you be doing?
- To undertake mediation with 10-24 year olds and their parents / main carers (including siblings and other family members) as appropriate across Hertfordshire
- To undertake short & longer term mediation sessions with young people and their families (including siblings and other family members) as appropriate.
- To work closely with hyh’s Advice and Information Workers and other referrers to engage families in the mediation process
- To chair and co-ordinate family meetings alongside the Advice & Information workers and co-ordinate and implement focused action plans to encourage families to find their own solutions / prevent family breakdown and homelessness.
What can you bring to the team?
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines.
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
- IT literacy including excel, word, teams and outlook
- Highly motivated with the ability to work using your own initiative and as part of a team
- Excellent interpersonal skills with the ability to build positive professional relationships.
- Ability to communicate clearly both verbally and in writing
- Willingness to work flexibly where required.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date 13th October 2025.
To apply please go to our website and click the link for Mediator
Recruitment morning will be held on 22nd October 2025 that will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With tariffs, geo-economics, diversity and inclusion, and climate change at the top of the global agenda, Oxford’s Department of Economics is leading research into how economics can drive better outcomes for societies and the planet. Among many areas of inquiry, our world-class economists are shaping understanding of the economic impacts and opportunities of artificial intelligence, the shifting dynamics of global trade and power, the benefits of inclusive growth, and the urgent need for sustainable responses to the climate crisis.
To realise the full potential of this work, we are seeking an exceptional fundraising professional to join us in building transformative philanthropic partnerships. This is a unique opportunity to make a direct impact on issues that affect billions worldwide by supporting groundbreaking research and expanding opportunities for the next generation of economic leaders.
The Department of Economics is one of the largest groups of academic economists in the world and regularly ranks as the UK’s top economics department. Our mission is to recruit and support the very best academics and ensure that an Oxford education in economics is accessible to outstanding students from around the globe, regardless of financial means. Philanthropy and corporate partnerships are central to this ambition, and over the next five years we aim to endow key academic posts, expand graduate scholarships, and launch innovative programmes of research.
As the department’s first dedicated major gifts professional, you will establish a pioneering programme of philanthropic giving that powers these ambitious goals. Working closely with Economics’ leadership and as part of Oxford’s highly successful Social Sciences Development team, you will help shape a brighter future.
About you
You will be a collaborative fundraiser with an expertise in major gifts and a strong track record of securing complex philanthropic support. Thriving in a fast-paced, target-driven environment, you will be both a strategic thinker and a skilled operator—communicative, adaptable, and naturally adept at building strong, lasting relationships. Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success. Experience in higher education and/or knowledge of Economics is desirable. Above all, you will share Oxford’s mission and be driven to create meaningful impact through strategic philanthropic partnerships.
What We Offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE
· Training and development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loan
You could be helping to deliver philanthropic support that advances world-leading economic research and policy, shaping solutions to global challenges and improving lives around the world.
Visa sponsorship would be available for international candidates.fun
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.





The client requests no contact from agencies or media sales.
Are you ready to turn the power of play into life-changing impact?
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships.
If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.
Essential Criteria
- Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
- Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
- Passion for gaming and knowledge of trends, platforms, and community engagement practices.
- Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
- Experience with social media platforms, content creation tools, and gaming comms software.
- Experience in leading and inspiring creative teams while managing projects and resources.
- Strong understanding of digital marketing strategies, social media platforms, and analytics.
- Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
- Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
- Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
- In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
- Understanding of influencer dynamics, audience engagement strategies, and campaign management.
- Familiarity with content creation processes, including video production, streaming, and social media management.
- Background in project management and/or team leadership.
- Understanding brand development and how to align marketing efforts with business objectives.
- A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
- Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
- Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.
Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy,
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.
Key Responsibilities for the role are:
Strategic Leadership
- Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
- Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish UK, including (but not limited to) development of strategic partnerships, product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
- Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
- Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
- Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
- Lead stakeholder management of high-value and high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry
Team Management:
- Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
- Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.
Gaming Group Wish
- Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
- Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
- Leverage storytelling to engage with gaming influencers within the gaming community
Partnership Development:
- Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
- Identify, negotiate, and maintain relationships with gaming influencers and content creators.
- Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.
Campaign Execution:
- Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
- Ensure that campaigns align with the company's objectives and target audience.
Performance Analysis:
- Monitor campaign performance metrics and provide insightful reports to stakeholders.
- Adjust strategies based on performance data to improve engagement and ROI.
- Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
- Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies
Income generation:
- Identify and prioritise opportunities for the growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.
Budget Management:
- Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
- Ensure cost-efficiency and return on investment for game projects.
Wishgranting:
- Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (once a week)
Hours: 30 hours per week (0.8 FTE)
Salary: £23,165.81 (pro rata)
Contract Type: Permanent
Make-A-Wish UK is looking for a passionate and organised People & Engagement Coordinator to help shape a magical, inclusive, and inspiring workplace culture. You will be the first point of contact to support recruitment, onboarding, internal communications, and engagement initiatives, working closely with the People Team and line managers.
This is a varied and rewarding role where you can take ownership of key activities across the employee lifecycle, contribute to policy development, and help embed our values and behaviours across the organisation. If you are proactive, people-focused, and excited to make a difference in a values-led charity, we would love to hear from you!
Core Purpose
As the People & Engagement Coordinator, you will play a key role in shaping and supporting Make-A-Wish UK's workplace culture. Working closely with the People Team and line managers, you will help create a magical, inclusive, and inspiring environment where employees feel empowered to do their best for wish children, volunteers, and supporters.
You will take ownership of key activities across the employee lifecycle from recruitment and onboarding to engagement and internal communications, while also supporting broader HR operations, policy development, and value led initiatives. Through your work, you will contribute directly to the delivery of Goal 3 of Make-A-Wish UK's strategy, helping embed our values and behaviours to strengthen our organisational culture.
To be successful in this role you will need:
Essential
• A CIPD Level 3 qualification or equivalent HR certification.
• A minimum of 2 years’ experience working in a People/HR function.
• A basic understanding of UK employment law, GDPR, and safeguarding practices.
• Experience using HR systems (e.g. Hi Bob or similar) and general IT platforms (e.g. Microsoft Office).
• Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
• Clear and professional written and verbal communication skills.
• Experience supporting internal communications or coordinating team events.
• Familiarity with employee engagement tools (e.g. Culture Amp, Survey Monkey, Microsoft Forms).
• Ability to handle confidential information with discretion and professionalism.
• A proactive approach to work, with the ability to work independently and as part of a team.
• A genuine interest in contributing to a positive, inclusive, and engaging workplace culture.
• Confidence in coordinating organisation-wide events or supporting cross-functional initiatives.
• Experience managing multiple recruitment campaigns or supporting hiring across different departments.
• Ability to work flexibly and support cross-team collaboration when needed.
General Duties
- Act as the first point of contact for general People queries, responding to emails and direct messages in line with SLA’s with advice aligned to employment legislation and internal policies.
- Participate in organisational meetings and contribute to cross-functional collaboration.
- Support wider organisational initiatives, including answering phones and assisting other teams as needed.
- Undertake any other duties reasonably expected at this level.
- Contribute to and engage with People Team meetings to ensure smooth communication within the team.
Internal Policies
- Maintain up-to-date knowledge of Make-A-Wish UK’s internal policies, including conduct, leave, wellbeing, and performance.
- Assist the Head of People and People Business Partner in reviewing and updating policies.
- Ensure consistent application of policies across the organisation, escalating complex queries appropriately.
Human Resources Information System
- Maintain and update the HRIS (Hi Bob) and personnel files in compliance with GDPR and Right to Work legislation.
- Accurately process leave and absence records, collecting relevant documentation such as fit notes.
- Generate reports for the People Team and SLT as required.
- Support monthly payroll updates and documentation.
- Answer any system-based queries that employees have or escalate where appropriate.
MAW Values and Behaviours
- Challenge behaviours that do not align with Make-A-Wish values and behaviour framework.
- Actively promote and role-model MAW values and behaviours.
- Support initiatives that embed values and drive cultural change.
Employee Lifecycle
- Own onboarding and offboarding processes including DBS checks, IT setup, and referencing.
- Ensure timely delivery of birthday and work anniversary gifts.
- Draft and send people-related letters including those for ER cases.
- Support with adding new occupational health referrals to the provider
- Update all inhouse trackers daily to ensure they are always up to date.
Internal Engagement & Communications
- Plan and deliver internal events focused on wellbeing, EDI, learning & development, and social engagement.
- Contribute to the bi-weekly employee newsletter and other internal communications.
- Maintain and promote resources and platforms supporting employee wellbeing and learning.
- Support engagement surveys and feedback initiatives.
- Lead logistics and planning for internal events such as town halls, symposiums, and team socials.
- Collaborate with teams to ensure events reflect organisational values and strategic goals.
- Manage event calendars and communications to maximise engagement.
- Ensure letters sent to the Hub are dealt with in a timely manner and filled appropriately.
Payroll
- Assist the People Business Partner in ensuring accurate documentation for payroll changes are submitted and tracked each month.
- Produce Letters for key payroll changes on an organisation level as well as confirmations for matters that affect payroll such as parental leave etc.
Recruitment
- Lead end-to-end recruitment campaigns, including posting roles, liaising with managers, and coordinating interviews.
- Take ownership on recruitment campaigns and ensure that managers follow the correct processes consistently.
- Provide managers with recruitment documentation and guidance aligned with best practices.
- Communicate outcomes to candidates promptly and professionally.
- Ensure all recruitment documentation is complete and stored appropriately.
- Respond to queries from the jobs inbox related to recruitment campaigns.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Shop Manager - Wimbledon
Permanent, 35 hours
Starting full-time salary £23,581.58 a year (£12.96 an hour).
Wimbledon shop - 84 The Broadway, London, SW19 1RH
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will:
· Be commercial
· Have a can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player with a strong work ethic
· Have excellent accuracy and attention to detail.
· Be proficient in the use of Microsoft Office.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
Application closing date - 21/10/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
· A professional, can-do attitude that finds solutions in the darkest corners.
· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensures the following benefits for all its operational staff:
· A baseline commitment to pay London living wage for all its front-line staff.
· A commitment to training and professional development to at least Care Certificate.
· Inclusion in and contribution to the charity's pension scheme.
· Access to a range of discount schemes.
· Access to the charity's employee assistance programme.
Application Instructions.
Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Colchester Foodbank
Colchester Foodbank is one of the busiest in Essex, supporting thousands of people every year with emergency food and wraparound support. We work with 11 satellite centres and multiple partner agencies to help people move forward from crisis.
As a Mayor’s Charity for 2025 and a recipient of The King’s Award for Voluntary Service, we are a highly regarded and well-connected local charity. To sustain and expand our impact, we are seeking to diversify our income streams through grants, sponsorships, and business partnerships.
The Role
A key measure of success will be securing a minimum of three times the role’s salary in financial donations each year.
Key Responsibilities
- Research and apply for relevant grants from trusts, foundations, and statutory bodies.
- Develop compelling proposals and applications that reflect both funders’ priorities and the Foodbank’s needs.
- Identify and approach local and regional businesses to secure sponsorships and financial partnerships.
- Create and deliver tailored pitches, proposals, and presentations for corporate supporters.
- Seek and maximise match-funding opportunities to increase the impact of donations.
- Provide excellent stewardship of funders and sponsors, ensuring timely reporting and relationship management.
- Maintain accurate fundraising records and ensure compliance with fundraising regulations and GDPR.
- Represent Colchester Foodbank at networking and business events.
Key Performance Indicators (KPIs)
- Secure minimum financial donations (3x salary).
- Submit and manage grant applications
- Establish at least 5 new business partnerships/sponsors per year.
- Successful in achieving match-funding contributions
About You
We are looking for someone with:
- Proven experience in fundraising, grant applications, corporate sponsorship, or business development.
- Excellent written communication skills, with the ability to write persuasive applications and proposals.
- Strong interpersonal skills to build and maintain partnerships with funders and businesses.
- Entrepreneurial thinking and creativity in identifying new opportunities.
- Ability to work independently, prioritise deadlines, and deliver against clear income targets.
- Passion and commitment to the values of Colchester Foodbank.
The Salary for this role is £22,000 (FTE £55,000PA)
Please submit your CV and a covering letter explaining why you are the ideal candidate for this role.
With regret, we are unable to respond to unsuccessful candidates.
The client requests no contact from agencies or media sales.
Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities.
We have a fantastic opportunity for a part time Legal Counsel to join our In-House Legal team at SNG for a fixed term contract for 1 year. You'll be working 27 hours a week reporting into one of our Senior Legal Counsels and working together with Legal Advisers and other Legal Counsels.
Based in the Hurn office, you'll combine home and office working. There will be some requirements to travel to our other offices as and when required, so you should be happy to travel.
The role
You'll be responsible for your own caseload of legal cases as well as working with senior members of the team to partner with the business to resolve more complex legal cases and provide strategic input, including but not limited to:
- Managing legal processes for statutory Right to Acquire and statutory Preserved Right to Buy applications received by SNG. This includes all eligibility, drafting of all statutory notices and the entire conveyancing process.
- Carrying out legal work required for asset management of a shared ownership property portfolio including, acting for the landlord on staircasing of shared ownership leases; dealing with repossessions of shared ownership leases; acting on assignments of shared ownership leases – to include transfers of the superior title on 100% staircasing when required
- Advising on an extensive range of property matters involving leasehold estates, whether SNG is landlord or leaseholder, including service charge provisions and legislation, understanding the extent of obligations, tenancy breach, replies to enquiries, etc
- Carrying out legal reviews of title, planning, estate documents and leases to provide reports and advice on the above.
What we're looking for
You'll need previous experience in a similar legal role, with experience in legal matters relating to Property. We need you to have transactional experience but experience of portfolio asset management is desirable. We will provide training on aspects of property law work that are less commonly carried out where you may not have dealt with previously eg Right to Buy/Acquire rules.
You'll also need:
- To hold a valid Practising Certificate (or equivalent) to ensure you can carry out Reserved Work as defined by the Solicitors Regulation Authority, as well as be responsible for the supervision of members of the team who are not qualified to undertake Reserved Work
- 2 years + PQE working within a law firm, in-house legal department, housing association or local authority and managing own legal caseload of similar cases
- Strong understanding of Landlord and Tenant law and substantial experience of drafting Transfers of Whole Part and residential leases
- Excellent planning skills with the ability to prioritise your work and able to meet the demands of statutory timescales
- Strong commercial awareness and excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to develop strong working relationships within the Legal team, with internal clients and other third-party stakeholders
- Ability to exercise good judgment and discretion
Equality and Diversity is fundamental to creating an inclusive culture at SNG and we embrace and understand the importance of diversity of thought, especially in our leadership positions.
We welcome candidates with a growth mindset who imbue these values and are excited to be part of an organisation that is leading change.
What you'll receive from us
We have some fantastic benefits on offer, including:
- Hybrid working (currently a minimum of 2 days in the office)
- 25 Days Holiday pa + Bank Holidays
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.
If you're looking for a role where you can really make an impact, apply now to be considered!
The client requests no contact from agencies or media sales.
Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.
It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.
OVERVIEW
We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team. This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.
In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks. You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.
This role offers:
- High-level autonomy and the chance to operate at board and senior management levels.
- Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
- A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
- The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.
CONTRACT DETAILS
Location: Primarily remote with occasional working in London
Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required
Contract Type: Fixed-term, 2 years
Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme
Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day
Reporting To: CEO
KEY RESPONSIBILITIES
Executive Support
- Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
- Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
- Organise external meetings, including venue liaison, room bookings, and travel arrangements.
- Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
- Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
- Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
- Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.
Board Support & Impact Reporting
- Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
- Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
- Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
- Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.
Governance and Additional EA Support Duties
- Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
- Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
- Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.
These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.
PERSON SPECIFICATION
Essential:
- Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
- Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a high level of attention to detail.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and collaboratively within a team.
- Demonstrable discretion and ability to handle confidential information with professionalism.
Desirable:
- Familiarity with governance structures and impact reporting frameworks.
- Strong analytical and problem-solving skills.
- Experience in project management and coordinating cross-functional initiatives.
- Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
- Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.
INSTRUCTIONS TO APPLICANTS
Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work. Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.
Key Dates
Closing date for applications: Monday 20 October at 9:00am
Shortlisted candidates notified: Via email on or before Wednesday 22 October
Interviews: First Round: Tuesday 28 October, Second Round: w/c Monday 03 November
We use a blind recruitment system to ensure fairness. Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.
We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Background
We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. Volunteering at Muscular Dystrophy UK plays a vital role in driving forward the charity’s mission to support individuals and families affected by muscle-wasting conditions. Volunteers are at the heart of MDUK’s work, contributing their time, skills, and passion to raise awareness, fundraise, and deliver community-based support. Supporting and empowering volunteers is essential not only to enhance their experience and wellbeing but also to strengthen the charity’s impact across the UK. By fostering inclusive, meaningful, and well-structured volunteering opportunities, the Volunteering and Support Group Officer will help ensure that every volunteer feels valued and equipped to make a real difference in the lives of the community that MDUK supports.
In this role you’ll work with the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively, so our volunteers feel supported in their roles, and get the most they can from their volunteering.
You’ll additionally support the organisation of in person and online activities which provide a supportive, welcoming space for people affected by muscle-wasting and weakening conditions to meet with others – both in their local area and online across the UK. You’ll provide support to the volunteers who chair and coordinate these events, ensuring throughout that meetings and events meet the needs of our community.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Wednesday 15th October
NB Interviews likely to be held on 22nd & 23rd of October
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.
We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives. We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.
Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Liverpool Zoe's Place is well on the way to developing a brand new state of the art facility in Liverpool - which will allow our incredible team to continue to provide outstanding care and support to babies and children with life-limiting and life-threatening conditions, and their families.
With more than 70% of our income being derived from fundraising activity, our Fundraising and Marketing Team is a crucial part of Liverpool Zoe's Place. We work closely with our clinical colleagues to ensure we make the best possible use of our supporters' donations, and to be confident that the team has the facilities and resources they need to best support our families.
We are currently looking for an enthusiastic and motivated Corporate Fundraiser to join our team. Working with a well-established corporate supporter base, you will ensure that new and existing relationships continue to generate significant income for the charity. Through Charity of the Year partnerships, sponsorhip packages, challenge events and donations, you will help business to grow their support for our work in a way that is convenient for them.
It is a really exciting time to join the team, as we continue to grow, develop and innovate, and prepare for life in our brand new hospice.
Interviews will take place on site in Liverpool on 27th October 2025.
The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 15th October 2025
Interview date(s): First Round Interviews: w/c 20th October 2025 (Teams); Second Round w/c 27th October 2025 (In Person)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
As part of the Happy Feet Team, you will work in partnership with community organisations, health and social care and statutory services to coordiante the delivery of a toenacil cutting service for people aged 50 and over,living in the London Boroughs of Lewisham and Southwark. The role will be based at our Stones End Day Centre.
We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata for part-time)
- Additional day's leave for Birthday
- Access to Employee Assistance Programme, including access to helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.