Jobs

Domestic Abuse Practitioner

Location: Burnley & Preston

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

You’ll be part of a committed and compassionate frontline team working within a busy community environment. We support adult survivors, children, and young people affected by domestic abuse, providing a safe and supportive space where recovery and empowerment can begin. 

Our team is passionate about creating a welcoming, inclusive atmosphere for all residents and colleagues. We work in a fast-paced and ever-changing environment, adapting to the diverse needs of those we support. With a strong focus on teamwork, resilience, and sound judgement, we collaborate to make thoughtful decisions that prioritise safety, dignity, and respect. 

About the role

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Although no formal qualifications are necessary a good level of spoken and written English is essential for this role.
• Time management and ability to work independently during night shifts.
• Accurate logging of incidents, referrals, and resident updates.
• Familiarity with confidentiality and data protection protocols (e.g., GDPR).
• Room preparation, health & safety checks, and maintaining a secure environment.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 23/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Domestic Abuse Practitioner

Location: Preston

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

Working inside a busy refuge you will be part of a frontline team working in a fast-paced environment. The team are passionate about creating safe welcoming environments that supports all residents, children and colleagues. A team who continually adapt to the variations of work environments, who are service focussed, resilient, exercise good judgement to make the right decision and take into consideration everyone’s individual needs to create a genuine team spirit. We firmly believe that our difference lies with the people who work here.

About the role

We are looking for a high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

As a Domestic Abuse Practicioner within Safenet Preston Refuge team, your role will provide proactive practical and emotional support to victims and surviviors of domestic abuse. You will be on a six-week rota which will include day, evening and weekend shifts.

The role will provide a high quality and pro-active front line service to victims of domestic abuse helping to keep them safe. The role involves assessing risk, completing safety and support planning, and ensuring the service offer is accessible and inclusive to all.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• A clear understanding of domestic abuse and violence and its impacts.
• Experience of key working, creating support plans, delivering support, conducting risk assessments and safety planning in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 18/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Children’s Domestic Violence Advocate (CHIDVA) 

Location: Bury

Salary: £30,200

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential 

• SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).

• Experience supporting children and young people affected by domestic abuse, trauma or adversity.

• Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.

• Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).

• Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.

• Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.

• Strong record-keeping skills and a commitment to confidentiality and data protection.

• Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.

Desirable 

• Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).

• Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.

• Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.

• Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

DRIVE Independent Domestic Violence Advisor (IDVA)

Location: Preston & Lancaster Community Services

Salary: £30,200.00PA FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting oppurtunity has arisen within Safenet Lancashire Community Outreach team for a DRIVE Independent Domestic violence Advisor supporting High risk victims of domestic abuse in the community.

Using your experience of delivering support to victim of domestic abuse, you will provide high quality and pro-active front line service helping to keep survivors safe. You will be assessing risk, completing safety and support plans, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Twelve months experience of working with adults experiencing domestic abuse and violence.
• Have a good understanding of the impacts of the abuse on adults and children.
• Experience of working with adults in a crisis situation.
• Strong Communication skills.
• Experience of key working, completing risk assessments and safety plans, creating support plans, delivering support, in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising and with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.
• An in depth Understanding of safeguarding adults and children.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online.

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Domestic Abuse Practitioner

Location: Burnley

Salary: £27,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting opportunity has arisen within SafeNet for a Domestic Abuse Practitioner.

Using your experience of delivering support or recovery services, you will provide high quality and pro-active front line service to victims of domestic abuse helping to keep them safe. You will be assessing risk, completing safety and support planning, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

Domestic Abuse practitioner (35 hours) this will be on a 4 week set Rota which includes days , evenings and weekend working.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex need.

You will bring:

• A clear understanding of domestic abuse and violence and its impacts
• Experience of key working, creating support plans, delivering support, conducting risk assessments and safety planning in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Service Manager

Location: Bury 

Salary: £36,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse,  violence and exploitation in their homes, streets and communities.”

About the role

As Service Manager – Safe Accommodation, you will lead the operational delivery of refuge and other safe accommodation services for adult survivors, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide practical, values-led leadership to frontline teams, ensure accommodation is safe, well-managed and responsive, and oversee high-quality, trauma-informed and survivor-led support. You will also play a key role in housing management, performance oversight, partnership working and ensuring services remain compliant, effective and sustainable.

Key responsibilities

• Lead the day-to-day operational delivery of refuge and safe accommodation services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, admissions, allocations and move-on processes to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively throughout their stay.

• Monitor service quality, performance, occupancy, voids and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, housing management, health and safety, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways into and out of safe accommodation and improve outcomes for survivors.

• Plan rotas, cover arrangements and on-site presence to ensure safe staffing levels across services, including 24-hour provision and out-of-hours on-call support where required.
• Contribute to strategic development, identifying emerging need, supporting service improvement and helping to shape high-quality, inclusive and psychologically informed accommodation-based support.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Experience of managing or leading teams within domestic abuse, housing, supported accommodation, social care or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safe accommodation, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality accommodation-based practice.
• Experience of performance monitoring, report writing and using data, feedback, occupancy information and outcomes to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities, coordinate rotas and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable:

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within refuge, housing or support service settings.
• Knowledge of Women’s Aid National Quality Standards, safe accommodation duties and relevant legislation and frameworks relating to domestic abuse, housing and safeguarding.
• Understanding of budget monitoring, contract requirements, housing-related processes or income maximisation within a commissioned or grant-funded service.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 19/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Hybrid role, with minimum of 1 day in the office

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.

You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by supporting on high value fundraising events and activities .

The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees.

These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships.

Job purpose

• To contribute towards achieving the team’s objectives by providing event logistics, finance and admin support to the team.

• To support the team in delivering the agreed departmental strategy, goals and fundraising budget.

• To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.Key relationships - Internal

• A member of the Special Events team, reporting to a Team Manager

• Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events

• Proactively engages with staff in other NSPCC Directorates

Key relationships - External

• Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members

• Builds relationships with NSPCC supporters and external contacts

• Builds relationships, negotiates and liaises with NSPCC event suppliers.

Main duties and responsibilities

• To support Senior E vent Managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines.

• To support the Senior E vent Managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes

• To carry out research for the development of events, such as researching new venues and prize partners.

• To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards.

• To undertake and lead specific fundraising projects as required to support the department’s fundraising.

• To organise and co -ordinate logistics for internal and external meetings on behalf of the team.

• To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge.

• To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.

• To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way.

Responsibilities for all Staff within the Income Generation / Engagement and Fundraising

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• A commitment to safeguard and promote the welfare of children , young people and adults at risk .

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities.

2. To deliver a high standard of relationship management to Senior Volunteers by thoroughly preparing and following up from meetings, accurately recording income and keeping accurate records of supporter and event activity.

3. Experience of building effective relationships through face to face interactions with internal and external stakeholders.

4. Well developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way.

5. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.

6. Ability to work collaboratively; demonstrating an understanding of other team member’s goals and priorities. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others.

7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.

8. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats.

9. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to therole and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Programme Manager
£60,000–£72,000 per annum (depending on experience)

Join The Borrow Foundation and help improve children's oral health worldwide. We are seeking an experienced Programme Manager to lead our international grant-making programmes, build strategic partnerships and work with organisations including the World Health Organization to reduce oral health inequalities.

ROLE

The Programme Manager will play a key, hands-on operational role in the development, delivery, and management of the Foundation’s grant-making portfolio, including collaboration with the World Health Organization (WHO), advocacy initiatives, and support for oral health meetings and events. Working closely with the Director of Finance and Operations (DFO), trustees, grant applicants, research partners, and funded organisations, the postholder will lead the coordination and management of the grant programmes.

In addition to oversing grant programme delivery, the role will play a key part in promoting the Foundation’s research activities, funding opportunities, partnerships, and impact across the oral health, research, charitable, and wider stakeholder communities. The postholder will help strengthen the Foundation’s profile and visibility, support stakeholder engagement, and develop strategic relationships that enhance the reach and impact of the Foundation’s work. The role may require occasional national and international travel.

Reporting lines

The Programme Manager will report to the Director of Finance and Operations and will have one direct report.

Key responsibilities

Grant programme management

• Lead the operational management and delivery of the Foundation’s grant programmes and other funding activities, supporting global and regional initiatives.
• Build and maintain effective relationships with funded organisations, researchers, applicants, academic institutions, charities, and external stakeholders including the World Health Organization (WHO).
• Manage the grant programme timelines, processes, and workflows to ensure effective and timely delivery.
• Contribute to the ongoing development and improvement of grant-making processes, policies, and systems.
• Prepare application summaries, briefing papers, and assessment documentation for Board and panel review.
• Liaise closely with the DFO, trustees, reviewers, and assessment panels to facilitate fair and robust grant assessment and decision-making processes.
• Communicate funding decisions and feedback to applicants professionally and sensitively.
• Support the DFO and trustees in strategic planning activities relating to the grant programme.
• Identify opportunities to strengthen programme impact, efficiency, and stakeholder engagement.
• Monitor funded projects and evaluate programme outcomes and impact against strategic objectives.

Grant promotion, communications and stakeholder engagement

• Lead the development and delivery of communication and stakeholder engagement strategies, including website content, social media, impact reports, promotional materials, and stakeholder communications.
• Represent the Foundation at conferences, meetings, workshops, and sector events, delivering presentations and speaking on matters relating to the Foundation’s work where appropriate.

Governance and Board support

• Support Board and committee processes, including agenda planning, report preparation, governance documentation, and presenting key programme updates where required.
• Contribute to drafting meeting minutes and maintaining accurate records relating to governance, programme, and grant-making activities.  

Enquiries and organisational support

• Manage programme-related enquiries and support the effective day-to-day operation of the Foundation.

Person specification

Essential skills and experience

• Educated to degree level or equivalent professional experience in public health, health sciences, charity management, research administration, or a related field.
• Knowledge of the oral health or public health field
• Understanding of grant-making and research funding environments, including academic partnerships and peer review processes.
• Ability to build and maintain effective relationships with a wide range of stakeholders, including researchers, applicants, trustees, and partner organisations.
• Organisational and programme management skills, with the ability to manage competing priorities effectively.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a small team environment, exercising sound judgement.
• Good IT and digital communication skills.

Desirable

• Experience supporting Boards, committees, or governance structures.
• Sound understanding of research funding processes, peer review, or grant assessment methodologies.
• Experience in monitoring and evaluating funded programmes and demonstrating impact.
• Postgraduate qualification in public health, global health or a related discipline.

 

Role Location: Home based

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role

You’ll lead and coordinate our local campaigning work across South West of England. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You'll listen to the needs of our local communities and work with colleagues in our wider directorate to do focussed political campaigning work and advocacy. 

Your work will help raise awareness and increase knowledge about Parkinson’s. Through your campaigns you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard.

What you’ll do

• Be a first point of contact for supporters and campaigners in the local area, who want to improve services in their local area.

• Provide expert advice and support to colleagues and campaigners on how best to challenge and influence decision makers.

• Build close working relationships with our field staff and our local networks.

• Recruit and manage a sustainable network of local campaign volunteers.

• Lead campaigns to ensure everyone with Parkinson’s has access to the multidisciplinary team so they can live well with Parkinson’s.

What you'll bring

• Experience of campaigning and an understanding of the basic tools and techniques used in campaigning. 

• Experience of working with volunteers and services users including how best to support them to achieve their campaigning goals. 

• Experience in organising events. 

• Ability to network and build supportive relationships with volunteers, MPs and health bodies. 

• Experience of managing a varied workload and working to tight deadlines. 

• Experience of delivering training to volunteers and staff. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 27 and 28 July 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. In this role, you will assess young people referred to the service and determine their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects, helping them to build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes. You will be responsible for managing a diverse caseload across multiple accommodation schemes, completing assessments, developing support plans, and working closely with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure young people receive coordinated and holistic support.

This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.

Key details

• Contract type and hours: permanent, full-time (35 hours a week Monday-Friday)

• Starting salary: £32,136 (salary scale is: £32,136.00-£35,778.00)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Monday 3rd August 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Assistant Shop Manager

We are seeking a motivated Assistant Shop Manager to support the running of a busy charity retail shop, helping to maximise sales and make a real difference.

Position: Assistant Shop Manager
Location: Skipton
Hours: 15 hours per week plus 2 in every 6 Sundays
Salary: £26,227 pro rata (based on 37 hours full-time)
Contract: Permanent

Close date: 21st July 2026

About the Role

This is an exciting opportunity for an enthusiastic retail professional to join a friendly charity shop team, supporting the day-to-day running of a successful preloved store.

Working closely with the Shop Manager, you will help maximise income from donated goods, deliver excellent customer service and support a team of dedicated volunteers. You will also deputise for the Shop Manager when required.

Key responsibilities include:

• Supporting daily shop operations including opening and closing, cash handling and maintaining a welcoming shop environment
• Sorting, pricing and displaying donated stock to maximise sales opportunities
• Identifying higher value items for online selling platforms
• Maintaining excellent visual merchandising standards
• Supporting the recruitment, training and supervision of volunteers
• Helping create a positive, inclusive and supportive team culture
• Supporting Gift Aid processes, administration and compliance requirements
• Building strong relationships with customers, donors and the local community

About You

You will have experience of supporting or supervising people within a retail, customer service or charity environment, with a passion for delivering excellent customer experiences.

You will bring:

• An understanding of retail operations, including stock management, merchandising and sales targets
• Experience of cash handling and following procedures
• Excellent communication skills with the ability to motivate and support others
• Strong organisational skills and a flexible approach
• Confidence using email, Microsoft Office and basic digital systems

Experience within charity retail, online selling platforms such as eBay, Gift Aid processes or supporting volunteers would be an advantage, but is not essential.

About the Organisation

You will be joining a small, independent charity providing practical and emotional support to people affected by cancer. Income generated through the shop helps support vital services, with every donation and sale contributing towards the organisation’s work.

The organisation is committed to creating an inclusive and welcoming environment for staff, volunteers, customers and supporters.

Other roles you may have experience of could include: Retail Supervisor, Charity Shop Supervisor, Retail Team Leader, Deputy Shop Manager, Assistant Store Manager, Charity Retail Assistant Manager, Retail Manager, Volunteer Coordinator, Store Supervisor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

We are currently recruiting an experienced Head of Philanthropy & Corporate Partnerships to lead Liverpool Philharmonic’s fundraising and partnership activity, securing vital support from individuals and corporate partners. You'll develop and implement fundraising strategies, build and nurture high-value relationships, and drive income growth to support our artistic programme, community impact projects and strategic priorities. If you’re a strategic fundraiser with a strong track record of generating income and developing partnerships, we’d love to hear from you.

Would you like to provide support, advice and guidance to the Royal British Legion members in Northern Ireland and Republic of Ireland? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.

Given the responsibilities associated with the role, it is a requirement that you live in Northern Ireland and you must hold a full UK driving licence.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Service Manager – Community Services

Location: Bury 

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the Role 

As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.

Key responsibilities

• Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.

• Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.

• Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.

• Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

Essential: 

• Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
• Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable 

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
• Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
• Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

  

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

  

How to Apply 

Click Apply Now to complete your application online. Applications close on  31/07/2026

We can’t wait to welcome you to our team! 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at.

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.