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We are seeking to recruit a Service Support Worker to join our multi-disciplinary team supporting young people aged 11–25 with their mental health and emotional wellbeing. This role will enhance our team by providing reception duties and administration and support related to our service areas
Key Responsibilities
About You
Working with Step Forward
We pride ourselves on providing inclusive, flexible, professional and young people friendly counselling and wellbeing support services. We provide services both in our own purpose built centre and also on an outreach basis in schools and community/ youth settings.
As Step Forward is a small charity our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.
Why Join Us
Work in a small, dedicated organisation making a difference to children and young people’s lives. Join a passionate and reflective team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.
Other terms/benefits include:
· 35 hour (FTE) working week
· Generous holiday allowance -28 days per year plus bank holidays (FTE)
· Organisational closure for 3 days between Christmas and new years
· Employer pension contribution of 5%
· Access to enhanced sick leave after probation
· Ongoing learning and development opportunities
· Enhanced maternity/paternity/adoption leave and pay
· Hybrid and remote working potential where organisational requirements allow
How to Apply
Applications should be made directly through our website. Depending on the volume of suitable applications, we reserve the right to close the recruitment process early, so early applications are encouraged.
To improve the wellbeing and life chances of local young people affected by poverty and disadvantage
The client requests no contact from agencies or media sales.
£12,623 per annum (pro-rata salary, FT pay scale £24,545 to £26,469)
Main purpose of the job
Main Tasks
Finance Administration and Financial Control
1. Process income sales invoices, grant claims and associated receipts and payments, ensuring timely receipt of all revenue.
2. Process purchase ledger invoices and associated payments.
3. Calculate accruals, prepayments and internal recharges.
4. Complete bank reconciliations.
5. Maintain and update the organisation’s asset register.
6. Maintain project files in line with funding guidelines.
7. Record cash account transactions, including weekly cash issues to relevant budget holders, ensuring all returns comply with financial procedures.
8. Monitor individual budgets and highlight any issues or concerns to the appropriate colleagues.
9. Liaise with the charity’s auditors and provide information required to support the annual audit.
10. Assist in the design, management and co-ordination of appropriate finance and administrative systems as required.
11. Ensure day-to-day financial processes comply with the Financial Procedures Policy.
12. Contribute to procurement and value-for-money activities.
Impact, Data and Reporting
13. Support the organisation to collect, analyse and use data to improve service quality, demonstrate impact, and meet regulatory and funding requirements.
14. Support the development of evaluation frameworks and tools, including surveys, feedback forms and outcome trackers.
15. Collect qualitative and quantitative evidence, including case studies, feedback and statistics.
16. Assist with the production of reports for funders, trustees and the Senior Leadership Team, including annual and impact reports.
General Organisational Responsibilities
17. Carry out general administrative and other duties within the scope and purpose of the post, as required.
18. Promote an equal opportunities culture and ensure fair treatment of all staff, young people and parents/carers, with standards of behaviour based on dignity and respect.
19. Comply with, and support the development and implementation of, organisational policies and procedures, including Equality, Safeguarding, Child Protection, Health and Safety, Confidentiality and Data Protection, reporting all concerns appropriately.
20. Undertake appropriate training as required.
21. Demonstrate a commitment to safeguarding the welfare of children and young people.
22. Promote a positive image of MYL and the wider work of the organisation.
23. Ensure that your conduct, both within and outside MYL, does not conflict with the professional expectations of the organisation.
Manchester Young Lives is committed to safeguarding and promoting the welfare of children and young people. The highest priority is given to following guidance and regulations to safeguard children and young people.
The successful candidate will be required to undergo an Enhanced Disclosure from the Disclosure and Barring Service (DBS)
Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives, The Addy Young People’s Centre, Woodhouse Lane, Wythenshawe, M22 9TF. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification. The forms can be found on our website.
This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for completed application forms is 15th of June at 9am.
The client requests no contact from agencies or media sales.
We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.
Suitable candidates will:
The Job description, person specification and application form are available below. Please click 'how to apply' to view the application form.
Please share with anybody you think might be interested in joining our brilliant team!
Interviews are likely to be held on Tuesday 30th June.
The client requests no contact from agencies or media sales.
Hours: 18 hours per week
Contract: Permanent
Location: Surbiton/London (with some Hybrid working)
About the Role
Join our Young Carers Project supporting young people through one-to-one and group work to improve wellbeing and resilience.
Key Responsibilities
Further information about the role can be found in the Recruitment Pack.
To apply, please complete the attached Application Form.
Closing date: Monday 15th June 2026.
Interview date: W/C 22nd June 2026.
Make a difference to Young Carers in Kingston.
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.
