Admin Jobs

Reporting To: Head of People 

Location: Hybrid (expectation to travel to all our London sites) 

About The Felix Project 

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis.  We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.

Purpose of the Job 

The People Administrator will manage all staff recruitment and operations at The Felix Project. You will support the hiring managers through all stages of the employee life cycle and will ensure this process is both rigorous and streamlined. You will also manage and support our HR administration systems and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People you will help introduce improvements to our systems and administration processes. 

Please review our job portal for further details on the role, including job description.

Our benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our Depots.

Application procedure
Please apply via this recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Good Neighbours Scheme and Telefriends Administrator 

Age UK Camden is looking to recruit a skilled Administrator to support our Good Neighbours Scheme and Telefriends Service. 

Our Good Neighbours Scheme offers befriending and companionship face to face.  Our Telefriends Service supports people to stay connected and offers a friendly listing ear over phone.  Both services are delivered with the support of our wonderful volunteers. 

The successful candidate will: 

• Answer the telephone line and be the first point of contact for enquiries from clients and referrers. 

• Be the administrator for the data base system in use which currently is Charity Log, Record details of client and referrer interactions and have the ability to produce statistics. 

• Support the Managers of the service with a range of admin support

(For full details of the role please refer to the Job Description and Person Specification) 

Salary: Scale 4  - SCP 7-10 £25,816.72 to £27236.88 FTE (Pro rata for 28 hours which is £20,653.38 to £21,789.50 pa) 

Hours: 28 hours per week 

Contract Type: Permanent 

Closing date: Thursday 20th June 10 am 

Interview dates: Monday 24th June 

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

We have a new and exciting opportunity for an enthusiastic, efficient and organised Administrator to join us as a Professional Standards Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.

The Professional Standards Administrator role sits in our high performing Professional Practice & Quality Improvement team who works to produce a comprehensive program of standards and guidance promoting the RCR’s expertise as leaders in these areas. In this role you will be responsible for supporting the Professional Standards Manager and team in the delivery of key workstreams by providing administrative support across a range of projects. You will need to have good attention to detail and be an efficient multi-tasker as you will also provide secretariat support to allocated committees and working parties.

If you are a proficient and proactive Administrator who is seeking to develop in their administrative career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.

What you’ll do:

· Provide day-to-day support to the Professional Standards Manager to facilitate the programme of professional standards.

· Provide general administrative support to the team.

· Collate and circulate information to committees or relevant groups.

· Support the organisation and delivery of webinars and online events.

· Provide secretariat support (committee servicing) to allocated committees or working parties as directed.

What you’ll need:

• Experience of successful working within a team and the provision of a professional, friendly and reactive service to colleagues and/or customers.
• Experience of undertaking general administrative tasks and responsibilities.
• Good working knowledge of Microsoft packages
• Effective interpersonal skills.
• Strong time management skills with the ability to prioritise work with competing demands.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The role is 14 hours/2 days a week. The requirement is to work from the office every Thursday and there may be the occasional need to come in on some Fridays for which advanced notice will be given. The number of hours worked in the office and flexible working arrangements can be discussed during interview.

If the Professional Standards Administrator role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Job title: Supported Accommodation Administrator
Central London
Hours: 35 hours (full time) Monday-Friday 8am-4pm
Salary: £26,200 per annum

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Administrator to provide a welcoming environment to our residents and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including housing management, referrals, financial management and health and safety.

This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and assist by inputting information on the client database to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will work alongside our Support and Advocacy Practitioners to ensure that the residents feel safe, welcomed and encouraged to thrive.

Please refer to the job description for further information.

In your CV and Cover Letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation. 

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check with barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

Location: Birchwood, with some travel around site locations across Warrington 

Benefits: 27 days (plus Bank Holidays)

About us 

Our vision is to reform adult social care in the North West through person –centred, outcome driven services. 

We empower our staff to advocate for system change and inspire them to lead by example, promoting dignity and wellbeing for all those we support.

At Catalyst Choices, we deliver a variety of support for adults with additional needs like learning disabilities, autism or physical disabilities. We also support older adults who’ve developed challenges with their memory or mobility.

We’re strong believers in personal choice so we make sure every care package we develop has the person receiving it front and centre. 

As a Community Interest Company, we exist to benefit those around us, not to maximise profits. Any surplus is reinvested back into the business or our communities, and employee ownership means that our staff influence the strategic decisions made by our senior leaders as well as being rewarded financially by sharing in any profits we make.

As Business Administrator you will coordinate and complete the administration for all aspects of the employee lifecycle, specifically: 

• Attraction & recruitment

• Onboarding

• Staff development

• Retention

• Performance management 

• Engagement 

• Succession Planning 

• Exit 

• Ensure accurate record keeping for all HR processes using internal systems, iTrent & Sharepoint. 

Furthermore, you will undertake service administration including:

• Ensure completion of business-critical processes, e.g. service returns. 

• Manage new customer contracts, assessments and assist the Finance team with invoicing. 

• Complete Client Finance and assist with company audits. 

• Adhoc administration support for the Management Team, tasks could include: report writing, correspondence, minute taking and high-level administrative support for formal meetings and hearings. 

• Adhoc project coordination support for transformation and development projects. 

You’ve got the skills and experience 

• 2+ years’ experience in previous HR or administration role.

• Experience of HRIS management software, iTrent or similar. 

• Knowledge of employment law, regulatory compliance and HR best practices.

• Excellent communication, interpersonal and problem-solving skills.

• Capable of task prioritisation, ability to manage multiple projects simultaneously and meet deadlines. 

• Aptitude for working with systems. 

• Comfortable with complexity and ambiguity. 

• Excellent customer service skills, ability to work with a range of stakeholders to achieve desired outcomes. 

• Strong written and verbal communication skills. 

• You are positive and outgoing, a natural “people” person. 

The type of person we’re looking for

Collaborative: You are someone who thrives on working through and with other people. You ask for help when you get stuck. 

Growth: You are motivated to make the most out of opportunities for our clients, the organisation and yourself. You are committed to your own professional development, and the growth of our quality and reputation as a provider. 

Openness: You are not set in your ways, but open to new ideas and ambitious to do good. You are thoughtful, curious and embrace constructive challenge, welcoming change even if you find it difficult.

Ownership: You take responsibility for your role, accountable for your actions as we celebrate success and seek to improve where necessary. You are not someone who hides their mistakes, rather you use your learning to improve your practices. 

To apply, please email your CV and covering letter of no more than 250 words, to Grace Nolan via the apply button. 

Closing date 23rd June 2024. 

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

How this role fits into the vision and objectives of Causeway

The Fundraising and Business Development Team Administrator will form part of a five-strong team led by our Head of Fundraising and Business Development. The role is perfect for someone who would like to make a real difference to the lives of vulnerable and marginalised people and who would appreciate the opportunity to play a big role in a small, friendly and ambitious team.

The successful candidate will be an enthusiastic and proactive person who will play a key role in supporting the team with sight and activity across all fundraising areas and this could be a great opportunity for someone looking to take their first steps into fundraising. Above all, we are looking for someone with drive and initiative - a natural problem solver who is always looking to improve upon current processes.

Responsibilities:

As part of a small team, you will need to take responsibility for identifying where your support is most needed through busy times, juggling different priorities to work effectively and efficiently, often under your own steam.
Key responsibilities are:
Corporate Fundraising

• Support corporate fundraising by completing due diligences on potential partners (you will be trained how to do this), organising corporate visits, volunteering days, supporting corporate fundraising events, keeping corporate partners up to date with our news etc and organising meetings.

Trusts and Foundations

• Support trusts and foundations fundraising by supporting on funder research (again you will be fully trained how to do this) and contributing to a constant pipeline of potential funders for the team to approach.
• Helping to manage the schedule for, and possibly writing and/or submitting basic proposals to trusts and foundations.

Events

•  Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
•  Helping to develop, organise and deliver events.

Individual Giving

• Supporting our Individual Giving programme from an administrative point of view, including sending out pre-written emails to our supporters etc and ensuring first-class stewardship.
• Using our fundraising platform Enthuse to produce reports to support the team (and finance) with relevant information and insights.
• To ensure all donations are processed and on the fundraising tracker correctly, supporter records are kept up to date and supporters are thanked in a timely manner.

General

• To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
• Supporting other activities in the fundraising team when needed, sending out materials to fundraisers and supporting logistics, diary management and support the organisation and delivery of meetings and events when needed.
• Attend meetings and take concise and accurate minutes.
• Support the Head of Fundraising and Business Development to produce trackers and spreadsheets which help to measure the team’s performance and results. This includes ensuring income is allocated correct from third party platforms and working closely with the Finance Team to ensure that we can report fundraising results and forecast accurately and in a timely way.
• Support with stock control and ordering for our material assistance project, LifeSupply which also forms part of the department.
• Support all income generation activity with the collation of information from other departments, external organisations or though research.
• Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise. 
• Undertake other tasks and duties as may be reasonable which will contribute to the overall success of the Fundraising and Business Development team or the charity’s business objectives.

Job title: Administrator – Events team

Term: Permanent

Salary: £29,120 per annum plus generous benefits

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: Noon, Monday 24 June

Interviews: From July 4 2024

Part of the Development and Engagement directorate, the Events and Conferences team delivers the organisation's large conference programme, including the flagship annual conference and exhibition. The team also has responsibility for a series of influencing events - a mixture of online sessions and dinners – and supporting the commercial partner events. The postholder will work closely with the team's second administrator in providing comprehensive administrative support to a range of different events, contributing to their successful delivery, whether virtual or in-person. Up to 25% of the postholder's time will also be spent supporting other programmes within the Development and Engagement Directorate, offering experience in a wider range of types and sizes of events.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

Scope’s Safeguarding team are looking for a Safeguarding Administrator to provide essential support to the team. We are looking for an experienced and resilient administrator with a basic understanding of safeguarding best practice and legislation.

Fixed term 6 months, 21 hours per week

Location: Here East or another Scope office with flexibility to work from the office and from home. 

The role 

We’re looking for an experienced administrator to join our Safeguarding team. You will provide full administrative support to the team and other key stakeholders as required. We need someone with an enthusiastic, outcome-focused attitude and approach to supporting colleagues.

You will:

• Support the Safeguarding team with incoming queries, directing them to the appropriate member of the team
• Keep safeguarding records and systems up to date and accurate
• Provide administrative support related to safeguarding training delivery and compliance
• Support the team with administrative tasks related to Designated Safeguarding Leads
• Work flexibly as required supporting colleagues on projects and work activity
• Support the review and updating of our current administrative processes in the Safeguarding Team 
• Support the team with reviewing safeguarding documents and ensuring safeguarding documents are accessible
• Positively support and champion safeguarding across the organisation

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description. 

About you

Previous administrative experience is essential, as well as a basic understanding of safeguarding best practice and legislation.

You will have:

• Previous administrative experience
• A basic understanding of safeguarding best practice and legislation
• Excellent organisational skills and the ability to prioritise
• Excellent communication skills and the ability to develop professional relationships
• Excellent written English skills
• Experience and ability to use Microsoft Office packages (Outlook, Excel, Word)
• Ability to learn and use a variety of IT software

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Job title: Programme Administrator

Term: One-year fixed term with option to extend

Salary: £29,120 per annum plus generous benefits

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: Noon, Monday 17 June

Interviews: w/c 1 July

NHS Providers' Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a programme administrator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.

The role postholder will provide administrative support to the Race equality and Health inequalities programmes. In particular to provide administrative and logistical support for the production, planning and delivery of programme events, including webinars, peer learning forums and other learning events, including the collation and dissemination of follow up resources, support our marketing and communications activities with internal and external stakeholders to maximise engagement in programme activities and outputs and help capture member intelligence and good practice to contribute to the development of future publications and resources for members.

The Race Equality programme aims to support boards to effectively identify and challenge structural race inequality as a core part of the board’s business. Our health inequalities programme has been designed to help our members to make sense of health inequalities and embed it as part of 'core business'. The programmes focus on sharing research, evidence-based interventions and lived experiences through a range of events and resources for boards.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.

Key Duties:

• Reviewing, refining and managing our database and website
• Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
• Providing administrative support to the CEO and HR & Governance Manager in their day to day work
• Supporting the Office Manager with induction and provide general support to the staff team with IT
• Being a key member of the social media and communications team
• Managing room bookings, events and CEO diary
• Supporting the Office Manager to manage the office service contracts

Planning Reviewing and Organising

• Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
• Processing and recording Community Lottery applications.
• Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
• Maintaining levels of stationery and office supplies as appropriate.
• Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
• To actively plan, support, and administer BVSC’s networks, internal and  public meetings – taking minutes when required.
• To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
• To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
• Raising and processing Purchase Orders to buy equipment and services for the organisation.

Communication

• Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
• Communicating with all partners via email, letter and over the phone
• Being the key point of contact for all suppliers and support contracts

Research, Support & Development

• The post holder will help produce regular impact reports for senior staff
• Contribute comprehensively to the annual workplan, updating and completing actions as they arise
• Support BVSC and our member groups to meet quality standards as needed
• Research local and national events, training and funding opportunities to publicise for the charity sector
• To undertake any other duties which the CEO, line managers or Trustees may reasonably require.

Person Specification

Essential 

• Experienced office administrator with excellent interpersonal and communication skills
• The ability to work as part of a team and provide efficient and professional administrative support to other office members
• Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
• Excellent IT skills and experience of maintenance and input to CRM database systems
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Knowledge of website management and maintenance (WordPress and Drupal)
• Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
• Enthusiasm, flexibility and a positive ‘can do’ attitude
• Ability to prioritise your own workload and effectively manage several tasks at any given time
• Strong organisation and planning skills and the ability to work with initiative and with limited supervision
• The personality and temperament to deliver in a sometimes fast changing and busy environment

Desirable 

• Existing knowledge of local voluntary services and resources
• Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
• Ability to contribute own ideas and solutions to the team
• A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
• Alignment to our organisational values

We are looking for a Support Services and Care Team Administrator to join our Services and Partnerships team. In this role, you'll play a vital part in ensuring swift and efficient support for those living with and affected by Motor Neurone Disease (MND).

As an Administrator, your focus will be processing our equipment loan and support grant service. With excellent attention to detail, you'll accurately review, process, and approve grant applications, always following our guidelines. Your proactive approach means you'll identify exceptional cases and provide guidance where needed. You will also offer support and guidance, signposting to alternative grants or funding streams.

As part of the Care Admin team, with your organisational skills, you'll process new referrals alongside accurately updating and maintaining the database, ensuring compliance with GDPR regulations. You will also be responsible for fulling information literature requests and managing internal & external stock levels.

You will support the wider team by raising purchase orders and occasionally sourcing/booking venues for meetings. Every task you undertake will align with our mission and values, reflecting our commitment to supporting those affected by MND.

If you are passionate about making a difference and thrive in a supportive environment, we want to hear from you. Join us in our mission to provide essential care and support to individuals and families facing the challenges of MND. Apply now and be part of something truly rewarding.

What are we looking for?

• Ability to deliver a high standard of customer service and communicate clearly and effectively by telephone and in writing.
• An understanding of data protection and the ability to process and handle sensitive information while maintaining a high level of confidentiality.
• Excellent interpersonal and negotiation skills with the ability to persuade, influence, and when appropriate, challenge with tact and diplomacy.
• Experience of using Microsoft Office (Word, Excel, Outlook).
• Database experience.
• A pro-active approach with the ability to maintain accuracy in a busy environment.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work and Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Ability to deliver a high standard of customer service and communicate clearly and effectively.
• Experience of using Microsoft Office (Word, Excel, Outlook).
• Experience maintaining databases and accurately recording information.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Where conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.

We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is a vital role in our work to build peace by tackling the root causes of conflict in some of the world’s most challenging contexts.

The Fundraising and Operations Administrator plays a critical role in a small team.

Job Purpose:

1. Fundraising administration and donation processing

2. Running the admin office

3. Providing admin support around Cord's global operations

Areas of responsibility:

1. Fundraising administration and donation processing

Cord has a loyal and committed UK supporter base of individual donors. The primary focus of this role is to support fundraising which involves

- the processing of donations and donation record keeping using a range of digital payment systems, entering records in to the supporter database, maintaining gift aid records and coordinating with finance colleagues regarding fundraising income.

- providing high quality supporter care to Cord's donors by assisting with the mailing of newsletters, writing thank you letters and notes to donors, and fielding enquiries promptly and politely.

- a range of other fundraising tasks including administering alternative gifts, helping with reports, liaising with payment platforms to ensure smooth processes, and supporting the preparation of resources for fundraising activities.

2. Running the admin office

Cord operates a predominantly remote working structure in the UK. However, there is a small admin office in Coventry which acts as a hub for the team with desks, resources and record storage. This role is responsible for overseeing this office and ensuring that remote office services run effectively. This involves organising the phone system and providing a reception service, managing mail procedures and monitoring office email accounts. It includes keeping the office in good order by managing supplies and storage, liaising with office suppliers, contractors and building agents. It also involves maintaining key holder registers, coordinating office access for the team, fulfilling health and safety requirements such as regular assessments and updating records, inducting and maintaining health and safety awareness amongst staff, when home working and working elsewhere, and providing logistical support for UK team meet-ups including sourcing venues and refreshment suppliers.

3.  Providing admin support around Cord's global operations

Cord has programmes in eight countries throughout Africa and Southeast Asia with offices and staff in four of them. The Fundraising and Operations Administrator plays a critical role in supporting operations to support the smooth running of the organisation's internal services. This involves:

 - IT systems: supporting the digital onboarding and offboarding of staff, purchasing and disposal of computer devices, maintaining records of current system users and liaising with Cord's external IT service provider on the issuing and billing of IT licences.

- Digital record systems: to support the organisation of Cord’s knowledge management system SharePoint, keeping key organisation administration information current, maintaining digital records in accordance with GDPR.

- Human resources: supporting recruitment processes, DBS applications, reference checks, monitoring employment contract terms, liaising with Cord's external HR advisor on employment contracts and policy amendments, supporting staff inductions, HR system record keeping and reporting.

- Finance: to carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory that country reviews payments against approval documents.

- support to the Leadership Team with other operational tasks as required.

About you

To succeed in this role you will be a team player who is self-motivated with an ambition to help the organisation to improve systems, processes and information sharing. The ideal candidate will be proactive and able to anticipate the needs of colleagues working remotely in the UK and abroad. They will be highly organised, with the ability to maintain records diligently, and deliver routine tasks to schedule whilst also being able to improve system and process processes that continually increase efficiency. They will need to be comfortable using and adapting to a wide range of digital tools. They will have a close eye for detail, be numerate and able to interact with a diverse range of people.

We understand that people may not have all the desired prior knowledge and experience but here are some that would be beneficial, although they could be learned whilst in post:

- understanding of office health and safety good practice

- GDPR regulations in relation to personal data

- experience of using a relationship database system (Netsuite or similar)

A fantastic opportunity has arisen for a part time (22.5 hours per week) Business Administrator for a fixed term of 6 months within the RAF Personal Support and Social Work Service (RAF PS & SWS).

We are seeking an enthusiastic, self-motivated, and flexible individual for the role of Business Administrator.  Your role will be to develop and maintain efficient and effective administrative systems that support and promote the delivery of the service to the RAF Community within the UK. As a Business Administrator, you will support the Business Support and Development Manager to develop administrative systems and processes in line with service modernisation and integration.

About the Team

You will be a member of the Business Support Team with responsibility for managing and co-ordinating a range of administrative duties to support the service, including the dissemination and collation of key information, supporting quality assurance activities, and providing administrative support for meetings and training events

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To carry out this role successfully you will be Proficient in MS Office applications, including but not limited to, Microsoft Teams, Outlook, Excel, Word and OneDrive.  You will be able to work on your own initiative to manage time effectively, meet deadlines and prioritise workload and have good organisation skills with high attention to detail.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Monday 24 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 02 July 2024

This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.  

Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.

Key Responsibilities – the role will include but not be restricted to:

• Providing admin support to the Finance, Executive Management and Services Teams
• Ensuring smooth running of the office and troubleshooting issues that arise

Office & Executive Admin

• Support CEO with scheduling meetings, database entries and diary management
• Support with administration of Committee & Trustee meetings, and writing minutes
• Provide admin support for the Executive Management Team
• Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
• Liaise with landlord and office contacts where necessary
• Deal with incoming and external post and franking machine.
• IT administration

Finance

• Process staff credit card transactions
• Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
• Upload invoices, donations and other transactions, and file supplier invoices
• Other ad hoc finance tasks

Services & Team Support

• Be the first point of contact for incoming telephone calls to Arthritis Action
• Organise monthly team meetings and write the minutes
• Respond to research requests

Other Activities

• Other tasks relevant to the level of this post may be asked of you

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.

PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable

ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude  - Essential

How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.

Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024. 
Second-round interviews will be held online on Wednesday 26 June 2024.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.