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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a key role within a driven, talented and successful professional fundraising team; all with a genuine passion and enthusiasm for our mission to provide a second chance for cats and dogs and to rehome pets into loving, responsible homes. You will be joining at an exciting time as we grow our fundraising team and you will be part of the recruitment drive and in helping to shape our future fundraising strategy.
Introduction to Leicester Animal Aid
The animal welfare charity was founded in 1956 and accommodates relinquished, unwanted and abandoned cats and dogs within a 4.5 acre purpose built rehoming centre in the village of Huncote, Leicestershire. Animals are cared for by a professional, qualified and experienced animal care team, supported by excellent veterinary services. The charity also has a community outreach scheme, providing support to vulnerable pet owners to help them to keep their cherished animal companion with them in their own homes.
About the role:
The role is for you if you are an experienced with fundraising operations and impact measurement and are able to blend operations, data management, and team leadership to maximise voluntary income and support the financial sustainability of the Charity. This role focuses on working closely and collaboratively with the fundraising team and combines operational expertise with data-driven insights.
This role leads the Charity’s impact, insight and fundraising infrastructure, ensuring the Charity has the evidence, systems, and strategic clarity needed to secure sustainable income and deliver meaningful supporter experiences. This is an insight driven role, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
You will act as the central point for collating and organising impact evidence such as stories, statistics, outcomes and need, to ensure colleagues have what they need for appeals, campaigns, individual approaches and grant applications and reporting. This is not a data input role, but you will need to be able to interpret, segment, report and shape how the team uses data.
Key duties and responsibilities:
· Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth
· Line-manage, guide and support the Supporter Experience Coordinator and the Impact and Insights Coordinator (both new roles to be recruited at a later date) ensuring alignment between strategy, insight and supporter experience The Impacts and Insights Coordinator will be responsible for providing analysis, segmentation and impact insights
· Guide and support strategic stewardship and ensure fundraising initiatives and stewardship plans are insight-driven, informed by evidence and maximum impact
· Develop and systems and gather stories, data and need-based evidence to strengthen fundraising and transparency
· Contribute operational insight to the fundraising strategy and maintain a central hub of impact and fundraising information to shape effective fundraising approaches, including the case for support, impact narrative, fundraising rationale, measurement, growth opportunities, research and the inclusion of polices and best practice
· Oversee the operational, data, and compliance aspects of fundraising to maximize income and supporter engagement
· Monitor compliance with internal policies, fundraising regulations, GDPR and Data Protection, ensuring processes are followed
· Implement efficient fundraising systems and maximize the use of technology for fundraising performance reporting
· Provide core content for fundraising, including impact statements, need narratives, case studies, and evidence for appeals, campaigns and grant applications and reporting
· Manage and grow the regular giving programme by monitoring and reporting on supporter journeys and applying clear and inspiring messaging
This role is for you if you are you a resourceful, analytical individual who has exceptional written and oral communication skills with the ability to research, analyse and present information clearly, persuasively and accurately. Do you have a genuine passion for the mission and values of our Charity? We work to transform the lives of cats and dogs and achieve this with a dedicated, qualified and passionate animal welfare team.
Eligibility criteria and qualifications:
· A minimum of 3 years of experience of developing and implementing fundraising systems
· Excellent Microsoft Office skills
· Strong verbal and written communication skills
· Team leadership
· Have completed an undergraduate degree to a 2.2 or higher level and/or relevant experience
· Ideally hold a professionally-recognised certificate in fundraising or be prepared to undertake additional training
Skills and Experience:
· Knowledge of databases in a fundraising environment (e.g. Harlequin, Raiser’s Edge or similar)
· Knowledge of extracting and segmenting data to create personalised communication and campaigns and to grow support and review and monitor and evaluate effectiveness
· Demonstrable experience of successful supporter relationship-building and stewardship, management and research
· Experience of creating and implementing systems and processes for others to use
· Report writing
· Excellent interpersonal skills and proven ability to persuade others and to work collaboratively to achieve shared aims
· Confident self-starter who can initiate projects and bring them to a conclusion
· Knowledge of Institute of Fundraising Codes of Practice and fundraising GDPR legislation
· Line management experience
· Previous experience in a similar role within a charity, education provider or not-for-profit organisation
General information
This is a new post and you will be supported by the General Manager and will work closely with the Fundraising Manager, Philanthropy Manager and Fundraising & Communications Assistant. Flex your managerial skills and experience as we plan to recruit for two additional posts that will be managed by the Fundraising Operations and Impact Manager:
1) Impacts and Insights Coordinator (data analyst)
2) Supporter Experience Coordinator (stewardship)
Thank you for your interest in Leicester Animal Aid and we look forward to hearing from you.
Please include a covering letter and CV when applying
Leicester Animal Aid is a rehoming centre for cats and dogs, Loving animals today for those who will love them tomorrow.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.
The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service. They will also carry their own caseload.
Key Areas of Responsibility
Service Delivery & Coordination
- Coordinate the day-to-day work of the Wellbeing team.
- Oversee referrals, case allocation, and staff caseload management.
- Support a caseload of individuals.
- Maintain accurate and confidential records, case notes, and data entries.
- Support the Contract Manager in achieving performance targets and reporting requirements.
- Facilitate team meetings and reflective practice sessions.
- Be a point of contact for advice to other team members with complex cases
Frontline Support
- Direct support to individuals through 1:1 sessions and group activities.
- Assist individuals to access employment, education, or training opportunities, improving confidence and wellbeing.
- Identify barriers to employment and provide tailored advice, guidance, and action planning.
- Deliver or facilitate workshops on employability and wellbeing themes.
- Ensure a client-centred, trauma informed non-judgmental approach in all interactions
Partnership & Engagement
- Maintain operational relationships with local agencies, referral partners, and community organisations.
- Promote WCT’s Welfare projects and increase referrals into services.
- Attend community events, and networking sessions to raise awareness of the service
Monitoring & Reporting
- Maintain accurate records of participant progress, outcomes, and referrals.
- Collect and input data to support internal and external reporting.
- Provide case studies and feedback to the Contract Manager for inclusion in funder reports.
Team Support & Supervision
- Coordiante and mentor the team and volunteers in their daily work.
- Hold staff supervision for reflection opportunities on work and wellbeing.
- Encourage teamwork, reflective practice, and continuous improvement.
- Contribute and lead staff meetings, training sessions, and service development discussions.
- Model WCT’s values and champion best practice in all areas of delivery.
- Coordinate staff HR platform with staff data and maintain records of sickness and holiday – discuss with staff in team meetings
- Take part in staff annual appraisal and development
Safeguarding & Compliance
- Ensure safeguarding concerns are reported and acted upon in line with WCT policy.
- Follow WCT’s procedures on health and safety, equality, and confidentiality.
- Maintain high standards of confidentiality and information security.
- Act as a positive role model and champion WCT’s values in all areas of work.
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply visit our website.
Closing Date: Wednesday 14th October 2026
Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Job Title - Programme and Partnerships Officer (RJFN)
Contract - Fixed Term for 1 year, with the possibility of extension
Hours - 14 hours per week with flexibility across the working week
Salary - £12,800 per annum (£32,000 FTE)
Location - Home-based, with occasional travel to Coram Campus in London and other locations for meetings and events
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram is a leader in adoption and fostering, children’s health education, therapy, child and family law, and advocacy for those in and leaving care. The organisation has grown rapidly in recent years, both in terms of income and staffing, making an exciting and interesting place to be.
About the role
We are looking for an organised, collaborative and proactive Programme & Partnerships Officer to provide the coordination and delivery capacity that will help RJFN strengthen its national network and deliver its programme of work across advocacy, policy and practice development, research, training and member engagement.
Working closely with the RJFN Chair, members and partners, you will support member engagement, build and maintain partnerships, organise events and communications, and help monitor the network’s reach and impact. This is a varied role with significant autonomy and an opportunity to help shape a growing national network.
We welcome applicants with skills and experience gained through a range of routes, including professional, voluntary, community and lived experience. Knowledge or experience of racial justice, children’s rights, children’s social care, family justice or a related area is desirable, but we are particularly interested in strong organisational, relationship-building and communication skills, and a clear commitment to racial justice and anti-racist practice.
If you enjoy bringing people together, building relationships, communicating creatively and helping turn ideas into action, and you share our commitment to racial justice, we would love to hear from you!
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 12th October 2026 23.59pm
Interview Date: Thursday 22nd October 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This is an exciting time to join Starlight. We already have considerable expertise across influence, insight and communications and a strong platform from which to build. Recent opportunities with broadcasters, parliamentarians and other influential audiences demonstrate the potential to take Starlight's voice further. The Head of Influence, Insight and Communications will bring these strands together, working with talented colleagues to spot, shape and amplify opportunities that advance our ambition to end preventable trauma in children's healthcare.
As we enter the next phase of Starlight's development, with our new strategy to end preventable trauma for children in healthcare, our focus is on increasing the efficiency and effectiveness of our influencing work. Our aim is to build on our strong existing capability, bringing together complementary specialist teams to create greater strategic impact, stronger external influence and an even more integrated approach to delivering our mission.
This new Influence, Insight and Communications role brings together the existing influencing, insight and communications teams, recognising the significant overlap between strategic communications, public affairs, campaigns, insight and organisational influence. The role will provide strategic leadership across these disciplines, enabling Starlight to connect research, lived experience, policy engagement and communications around organisational priorities, and maximise our external impact.
The role will sit within the Play in Healthcare team, reflecting the shift in emphasis of our communications and marketing activity towards influencing, campaigning and systems change. It plays a critical part in making children's experiences visible, amplifying the voices of children and families, and building understanding of why emotionally safe healthcare matters.
Reporting to the Director of Play in Healthcare, and working closely with the Director of Income Generation & Engagement, the postholder will bring together Starlight's existing expertise in influence, insight and communications to translate evidence and lived experience into compelling narratives, policy positions, thought leadership and strategic communications that strengthen Starlight's reputation, influence decision-makers and support organisational growth. The postholder will identify, shape and amplify opportunities to position Starlight as a trusted voice on children's healthcare experiences and the role of play in supporting children's wellbeing, development and emotional safety.
About Starlight
Starlight is the national charity for children's play in healthcare.
We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.
Our ambition is to end preventable trauma in children's healthcare.
Please apply for this role through Charity Job with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The role will close at 9am on Monday 5th October and we are actively recruiting for this post on a rolling basis, allocation for interviews may happen as candidates apply, which may be before the interview dates.
The client requests no contact from agencies or media sales.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Westway Trust is seeking a creative and strategic Communications Manager who will play a pivotal role in shaping how the Trust’s story is told across every channel. You will manage our multimedia and digital ecosystem, deliver impactful campaigns that promote our services and events, and ensure lived-experience voices are at the heart of our communications. This role is critical in coordinating activity that reflects our organisational priorities and strengthens our connection with the diverse communities we serve across our 23-acre estate.
Key responsibilities of the role include but are not limited to:
To develop and deliver campaign communications plans and creative approaches, ensuring activity is well-coordinated and aligned with organisational priorities.
To manage the multimedia and digital ecosystem at Westway Trust, including the website, social media platforms and online channels.
To generate regular, creative and engaging multimedia content, and deliver impactful campaigns and marketing materials that promote the Trust’s services, events and lived-experience voices.
You will work closely with the Senior Manager: Communications and Marketing to develop and deliver annual Communications and Marketing plans, and will also support colleagues and stakeholders with their communications and content creation.
Knowledge & Experience:
- Experience working for a charity supporting and enhancing the lives of local communities.
- Experience developing and implementing communications and marketing strategies and plans, including creative approaches and delivery schedules.
- Experience in developing, maintaining and analysing the performance of digital channels to meet organisational objectives.
- Experience in media relations, including managing press enquiries and press contacts.
- Experience producing organisational reports.
- A minimum of 12 months’ line management experience.
- Experience growing online communities.
- Practical experience developing and maintaining online platforms, including but not limited to websites, blogs, email marketing and form-building software.
- Proven ability to build relationships with external partners.
- Understanding of ethical storytelling practices and experience working with communities to tell their stories.
- An awareness and understanding of developments in digital technologies and design, and a commitment to ensuring Westway Trust remains up to date with new ideas, capabilities and best practice.
- Demonstrable understanding and commitment to equal opportunities and diversity.
Multimedia & Content Production
- Experience and/or qualifications in multimedia production, from pitching and pre-production through to filming and post-production editing.
- Skilled in one or more of: Adobe Premiere Pro, Adobe After Effects, Final Cut Pro, Canva, CapCut, Illustrator, InDesign, Photoshop.
Skills
- Strong IT skills, including the use of databases, Microsoft Office, HTML and email marketing platforms.
- A demonstrated ability to work across internal departments, understanding each team’s unique communications objectives, together with the ability to generate content for different audiences.
- Excellent organisational skills and ability to work independently in a changing and multi-tasking environment with competing deadlines.
The application deadline is 5 pm on Friday, 2 October, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Interviews will be held on Thursday, 15 October.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountable to: Support Team Manager
Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Contract type: Permanent
Salary: £26,750
Location: Loughborough, England (Travel required to all Baca Services locations)
Start date: September 2026
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
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Support young people using trauma-informed approaches (including PACE and recovery models)
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Promote safety and safeguard young people from exploitation and harm
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Support emotional wellbeing, independence, and life skills development
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Encourage engagement in education, training, and community activities
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Maintain accurate and compliant records
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Work closely with social workers, schools, and partner agencies
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Contribute to a reflective, learning-focused team culture
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Be a role model, offering care and compassion without discrimination.
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Plan and participate in day trips and annual residential weeks.
About you:
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Alignment with Baca’s values and mission.
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Ability to respond to change and work as part of a diverse team.
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Self-motivated, proactive, and able to take initiative.
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Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
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Relevant training or willingness to complete essential training within the first year.
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Experience working with young people, especially in cross-cultural settings.
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Excellent communication, organisational, and ICT skills.
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Driving licence and access to a car.
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Enhanced DBS check required.
You will be:
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Approachable, reliable, and a strong team worker.
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Supportive, responsible, and personable.
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Flexible and able to work occasional evenings and weekends.
What We Offer
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The chance to make a meaningful difference
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A supportive, values-driven team
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33 days’ holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.
Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Are you a dedicated Registered Veterinary Nurse looking for a role where you can truly make a real difference?
At Woodgreen, we're committed to ensuring that every pet has the opportunity to enjoy a healthy, happy home, whilst providing owners with the support they need along the way. We're looking for a compassionate and skilled RVN to join our team on a 9-month fixed-term contract to cover a period of maternity leave. Working 30 hours per week across four days, you'll become part of a supportive team that values your wellbeing just as highly as your clinical expertise, giving you the opportunity to make a meaningful impact on the lives of pets and their owners every day.
Working at Woodgreen is vet nursing at its most rewarding. You are an essential part of a pet’s journey from a vulnerable stray or relinquishment to a happy life in a forever home and based in our busy on-site clinic, you’ll be the advocate for the dogs, cats, and small pets that need us the most. From complex medical cases to surgical support and preventative care, you’ll use your full range of nursing skills to give these animals the second chance they deserve. It’s challenging, emotional, and incredibly fulfilling work that goes right to the heart of why we join this profession.
Working alongside a supportive, multi-disciplinary team, you’ll provide expert nursing care while offering vital guidance to our staff, volunteers, new adopters and members of the community. Our facilities are modern and well-equipped, and we’re big believers in professional growth, providing plenty of encouragement and funded CPD to keep your skills sharp.
If you are;
- A Registered Veterinary Nurse (RCVS registered).
- A team player with a heart for rescue and animal welfare.
- Positive, friendly, and level-headed - someone who is empathetic, supportive and able to deliver difficult messages in a calm, compassionate manner
- Able and willing to work on a number of roles on the rota, including caring for patients in the wards (including isolation), dispensing medications and working in the theatre suite/radiography areas.
We would love to hear from you!
This is a 9 month fixed term opportunity working 30 hours per week over four days, Tuesday to Friday including approximately 5 weekends per year on-call.
The starting salary for this position is £21,840 per annum (full time equivalent salary £27,300 per annum), with an additional market supplement of £1,760 per annum (full time equivalent £2,200 per annum). This is complemented by;
- 36 days (pro rata) annual leave per year (inclusive of bank holidays)
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
We are looking for a creative and enthusiastic Digital Engagement Executive to support our team on a 12 month fixed term basis in the delivery of brilliant email campaigns, communications and journeys to help pets and their people.
As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement.
You will;
- Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation.
- Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences.
- Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.
- Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service.
- Apply your creativity in the planning and delivery of email campaigns, journey and web content.
- Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns.
As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need:
- Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact.
- Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.
- Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.
- Proven ability to deliver on briefs to write and edit highly engaging email and web copy.
- Strong analytical skills and experience of using data to inform decision making.
- Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.
- Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).
- Working knowledge of Dynamics or similar CRM databases.
This is a full time, hybrid, 12 month fixed term role, working 37.5 hours per week. Our Head Office is based in Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month depending on business need. The starting salary for this position is £29,739 - £33,043 per annum, depending on experience. This is complemented by;
- 36 days (pro rata) annual leave per year (inclusive of bank holidays)
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an organised, proactive and people-focussed HR Assistant to join our HR function at Scotland’s Charity Air Ambulance. Working closely with the HR Officer and colleagues throughout the charity, the successful candidate will coordinate recruitment and onboarding activities, maintain HR systems and records, support payroll and learning and development processes, and help ensure our people practices remain compliant, efficient and aligned with our values.
This is an excellent opportunity for someone looking to develop their HR career in a role that offers exposure across the full employee life cycle. You will play a key role in delivering an efficient and professional HR service, supporting colleagues and managers across the charity while helping to create a positive employee experience.
This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis (pro-rata). This is a part-time position working 22.5 hours per week. We offer flexibility regarding the working pattern, which will be agreed with the successful candidate to support both individual and charity needs. Occasional visits to our Aberdeen base will be required.
About You
We are looking for someone who:
- Has previous administrative experience, ideally within an HR, people or office environment.
- Has excellent organisational skills and can manage multiple priorities effectively.
- Demonstrates strong attention to detail and a commitment to accuracy.
- Is confident using Microsoft Office applications and HR systems.
- Has excellent communication and interpersonal skills.
- Understands the importance of handling confidential information sensitively and professionally.
- Enjoys working collaboratively and building positive relationships across an organisation.
- Is committed to providing excellent customer service and creating a positive colleague experience.
A CIPD level 3 qualification, or equivalent, (or working towards one) would be advantageous but is not essential.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service) pro-rata
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 19 October 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 11th October 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
About Us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
About the role:
We’re thrilled to offer a fantastic opportunity to join our Fundraising Team in a temporary role supporting our Christmas events programme. You’ll help deliver our festive calendar, with a particular focus on our flagship Santa Fun Run, which aims to raise an incredible £66,000. You’ll also support Light Up a Life and our Christmas Tree Collections in January.
This is a varied, hands-on role. Key responsibilities include:
• Researching and ordering stock and liaising with suppliers
• Loading and driving a small van
• Putting up banners
• Distributing leaflets to businesses and organisations in our care area
• Liaising with community fundraisers to promote the event
• Engaging with staff across the organisation to promote the event
• Updating event briefing documents
• Calling supporters to discuss the event, helping them set up fundraising pages and supporting their fundraising
• Liaising with the Volunteering team to recruit and brief volunteers
• Attending all events is essential. Event dates are 29 November 2026, 4 December 2026, 13 December 2026 and 8–12 January 2027.
You'll be there to help set up events and ensure they run smoothly on the day. You’ll also support the wider marketing and administration involved in event management and delivery, including preparing marketing literature and providing administrative support.
Who are we looking for?
We’re looking for someone who enjoys being part of a lively team, is happy to get stuck into practical tasks and is confident engaging with supporters, volunteers and colleagues.
• Ready to unwrap an exciting career in fundraising and make a meaningful difference
• Passionate about bringing brilliant events to life and creating a buzz in the community
• A super-organised multitasker who keeps the details sparkling and thrives as part of a team
• Bursting with energy, can-do enthusiasm and enough festive spirit to rival Santa’s elves!
You’ll help bring the Santa Fun Run to life, which may include dressing as Santa or an elf, promoting the event around the Hospice and in the community, and encouraging people to sign up.
What you’ll be doing:
• Supporting the event lead with planning and logistics
• Motivating participants and engaging the community
• Assisting with event setup and delivery, including lifting boxes, erecting gazebos and packing vans
• Driving a van (so a full UK driving licence is essential)
• Working flexibly, including evenings and weekends as needed
This role is ideal for someone who wants hands-on experience in the lively world of community fundraising. You’ll build practical skills across charity events and seasonal campaigns while helping create memorable experiences for supporters and the local community.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Salary range: £26,630 - £31,490 per annum
Hours: 35 per week
Contract: Permanent
Location: Wokingham
Job Reference Number: 1768
Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives.
We provide a range of services for those affected by alcohol and other drugs within the Borough of Wokingham.
We support people to deal with their substance use so that they can change their lives, be happy and reach their goals.
As a Key Worker in Wokingham, you will be part of a small, dedicated team who are passionate about empowering others. You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions. If you are someone who enjoys problem solving to help people to change their lives for the better, this is the role for you.
You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives.
All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm. The service offers a 4 day working week to support a healthy work-life balance.
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Closing date: There is no closing date for this role
All posts are subject to an enhanced DBS Disclosure.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Centre Co-ordinator will be responsible for the day-to-day management of the centre, for co-ordinating the planning and delivery of activities, services and events and for our team of centre volunteers.
Working closely with the Treasurer and Trustees, the Co-ordinator will ensure that the centre is maintained as a well-run, welcoming place for local people of all ages, and that it delivers activities to achieve the key outcomes identified in the workplan to be agreed with Trustees.
In the first year in post the Co-ordinator will be expected to strengthen and support our activities for children, young people, families and older people in line with current funding targets.
The role involves engaging with our funding partners, trustees, staff and volunteers and key elements are:
Community Development
This will involve building relationships with community members and with other community agencies and organisations and use the centre to strengthen community relationships.We would expect you to consult with centre users and community members to identify their needs and plan activities and services to meet those needsThe role may involve setting up and growing new clubs and groups to meet the needs of different groups in the village and supporting and encouraging community volunteers to set up community groups and activities which meet specific needs in the village, and provide space for these within the centre.
Centre and Volunteer Management
You must be able to deal professionally with enquiries made by community members, partner agencies and other community organisations either in person, by phone, by e-mail or by other means with regard to use of the Centre and its facilities including, with other staff, taking room bookings including payments and issuing of receipts and to ensure that an accurate bookings diary is maintained.Working with key holders to ensure that arrangements are in place for opening and closing the centre and for preparing the Centre for use. Working with our cleaner to ensure the Centre is clean and well maintained.. Volunteers are very important and we would need you to support the recruitment, selection and training of new volunteers and support current volunteers.
You would need to ensure that all policies and procedures are up to date, implemented and followed and to train and delegate the day to day responsibility for health and safety to staff and volunteers as appropriate.
Fundraising and Financial Management
We would support you to identify funding sources and streams and, with the agreement of the Treasurer, to draft funding bids to secure funding for current and new activities and projects, as well as ongoing core/revenue/capital costs. You would be responsible for properly maintaining the Centre’s monitoring and evaluation processes to ensure data can be collected and collated to provide robust evidence to support funding bids, preparing reports requested by funders [e.g. progress reports, end of grant reports] and to work with the trustees to review funding needs and to agree fundraising targets and plans. Also you would work with volunteers and staff to plan fundraising activities and events to generate unrestricted funding to support Centre running costs and activities and work with the Treasurer to manage the Centre’s finances, including responsibility for: Payments and receipts; Day to day small scale expenditure; Petty cash; Invoices; Records of income and expenditure; Volunteer and other expenses; Spending in relation to specific grants [restricted funding]. Your support would help the Treasurer with the production of financial reports for Trustees.
Partnership Working
We would want you to establish, maintain and grow relationships with local voluntary and statutory sector partner organisations and agencies near us, attend network and partnership meetings as agreed with the Treasurer., identify opportunities for collaborative approaches and joint funding bids with relevant partners and ensure partnership agreements are in place for funded work
Publicity and Promotion
With other staff and volunteers you would ensure that the Centre’s website and social media accounts are regularly updated, provide information about Centre activities via local newsletter/s and social media, circulate information via email networks and partner organisations and be aware regular groups in the Centre ensuring they have information about upcoming activities and new developments.
Closing date for applications is Tuesday 29th September
The client requests no contact from agencies or media sales.
We are looking for a highly organised, experienced Finance, HR and Office Manager to cover a range of responsibilities for our charity.
This is a varied role and will include processing the day to day finance transactions, processing invoices and making payments and overseeing all the Human Resources functions and recruitment including volunteers and trustees. The role will also cover facilities management, ensuring a safe and comfortable environment for the team.
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
For the full job description and person specification please view in the advert.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
- Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
- Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
- Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
- Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
- Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
- Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
- Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
- Ensure referral and allocation decisions are clearly and appropriately recorded.
Management and Leadership of the SBS Team
The SBS Manager will:
- Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
- Lead regular individual management 1:1s with each SBS.
- Lead group supervision and reflective practice opportunities as required.
- Lead daily SBS team meetings and scheduled practice meetings.
- Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
- Maintain regular contact with staff working across different Pete’s Dragons locations.
- Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
- Monitor individual workload, caseload and capacity and intervene where concerns arise.
- Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
- Provide appropriate telephone management support for SBS staff working outside normal office hours as required.
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
- Undertake formal case audits for each SBS on a quarterly basis.
- Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
- Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
- Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
- Provide constructive feedback following practice reviews and agree actions or development plans where required.
- Identify excellent practice and ensure learning is shared across the team.
- Identify practice which falls below the expected standard and take timely action to support improvement.
- Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
- Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
- Promote reflective professional practice and continuous improvement throughout the SBS team.
Safeguarding and Risk
The SBS Manager will:
- Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
- Share responsibility for the management and oversight of safeguarding cases within the organisation.
- Provide advice and support to SBSs where safeguarding concerns arise.
- Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
- Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
- Promote confident and consistent safeguarding practice throughout the SBS team.
- Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
- Maintain a small caseload of approximately 5–10 beneficiaries.
- Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
- Maintain timely, accurate and appropriate case records.
- Model excellent professional boundaries, beneficiary communication and case management.
- Participate in appropriate clinical supervision for their own beneficiary work.
- Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
- Recruitment and selection of Suicide Bereavement Specialists.
- Induction and probation.
- Regular management supervision.
- Annual appraisal and performance review.
- Identifying individual and team development needs.
- Supporting professional development and CPD.
- Attendance and absence management.
- Managing annual leave and ensuring adequate service capacity.
- Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
- Supporting staff wellbeing and identifying when additional support may be required.
- Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
- Maintaining appropriate and confidential management records.
Training and Development
The SBS Manager will:
- Identify individual and collective training and development needs across the SBS team.
- Ensure mandatory training remains current.
- Support SBSs to develop their knowledge, confidence and professional practice.
- Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
- Contribute to the development and delivery of internal practice training and workshops.
- Support newly appointed SBSs through induction and their transition into independent practice.
Policy, Procedure and Service Development
The SBS Manager will:
- Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
- Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
- Monitor compliance and address inconsistent practice.
- Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
- Support the Beneficiary Services Manager in implementing service developments and organisational change.
- Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
- Referral volumes.
- Referral processing and allocation.
- Waiting times.
- Individual and team caseloads.
- Team capacity.
- Beneficiary engagement.
- Case progression and closures.
- Safeguarding and risk themes.
- Quality assurance findings.
- Staff performance and development.
- Emerging operational risks or pressures.
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
- Work across Pete’s Dragons Devon locations as required.
- Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
- Maintain appropriate confidentiality and comply with data protection requirements.
- Work within Pete’s Dragons’ policies, procedures, values and professional standards.
- Attend relevant internal and external meetings.
- Maintain appropriate professional boundaries at all times.
- Undertake relevant training and continuing professional development.
- Work flexibly where reasonably required by the needs of the service.
- Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Person Specification
Essential
Experience
The successful candidate will have:
- Significant experience of managing and leading staff.
- Experience of managing a team delivering services to people with complex emotional or mental health needs.
- Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
- Experience of managing staff performance, development, wellbeing and HR matters.
- Experience of quality assuring professional or support-based practice.
- Experience of managing risk and making sound professional decisions in complex situations.
- Experience of working with confidential and sensitive information.
- Experience of balancing competing demands and managing a busy operational service.
Knowledge and Skills
The successful candidate will demonstrate:
- Strong leadership and people-management skills.
- A sound understanding of mental health, emotional distress, grief and vulnerability.
- The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
- Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
- The ability to challenge poor or unsafe practice appropriately and constructively.
- The ability to provide clear feedback and support staff development.
- Excellent organisational and workload-management skills.
- The ability to monitor service capacity and allocate work fairly and effectively.
- Strong written and verbal communication skills.
- Confidence in managing difficult conversations.
- Good professional judgement and the ability to know when matters should be escalated.
- Strong IT skills and the ability to use electronic case-management systems effectively.
- The ability to analyse service information and identify trends, risks and areas requiring improvement.
Personal Approach
The successful candidate will:
- Combine compassion with professional accountability.
- Be calm and confident when managing complex or emotionally demanding situations.
- Be approachable without losing appropriate managerial boundaries.
- Be willing to make and stand behind difficult decisions.
- Be curious about practice and committed to continual learning and improvement.
- Understand the importance of reflective practice when working with suicide bereavement.
- Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
- Demonstrate integrity, discretion and sound judgement.
- Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.
Practical Requirements
- Full UK driving licence.
- Access to a vehicle for work purposes.
- Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
- Ability to work flexibly according to service requirements.
- Ability to participate in limited out-of-hours telephone support for SBS staff.
Desirable
- Previous experience of suicide bereavement or postvention services.
- Previous experience of managing a geographically dispersed team.
- Safeguarding/DSO training.
- Experience of conducting case or practice audits.
- Experience of reviewing recorded professional practice sessions.
- Experience of delivering supervision, reflective practice or professional development sessions.
- Experience of recruitment within health, mental health, social care, bereavement or similar services.
- Knowledge of trauma-informed and person-centred approaches.
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.


