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In this role, you will take ownership of a structured data cleansing exercise to improve the accuracy, consistency and usability of data across the organisation. You will work closely with internal teams and data owners to identify data quality issues, implement improvements, and establish clear documentation that supports ongoing data management.
Alongside cleansing the data, you will develop documentation describing the structure of our CRM data, including key entities, fields and relationships within Microsoft Dataverse. This documentation will support improved understanding of how
data is used across the organisation and help ensure good data management practices are maintained in future.
This is a fixed term role designed to deliver measurable improvements to data quality and leave a sustainable framework for managing data effectively going forward.
What you’re responsible for
As a Data Quality Analyst you will:
• Lead and deliver a structured data cleanse of CRM data within Dynamics 365.
• Identify duplicate, incomplete or inconsistent records and implement solutions to improve data accuracy and consistency.
• Work with internal teams and data owners to understand how data is used and prioritise areas requiring cleansing or improvement.
• Establish clear criteria and processes for identifying and resolving data quality issues.
• Document the structure of CRM data, including entities, fields, relationships and key data flows within Microsoft Dataverse.
• Develop clear data documentation and mapping to support future system development and reporting.
• Support the implementation of data retention and data management practices aligned with organisational policies and relevant legislation.
• Recommend improvements to data capture processes, validation rules and standards to help maintain high data quality going forward.
• Work collaboratively with Operations, Marketing and other teams to ensure data is managed consistently across systems.
• Provide clear reporting on progress and outcomes of the data cleansing programme.
Your skills, experience and approach
It’s essential that you:
• Have experience working with data in CRM or database systems.
• Have strong analytical skills and experience identifying and resolving data quality issues.
• Are confident working with datasets using tools such as Excel to review, organise and analyse data.
• Are able to take ownership of a defined project or workstream and deliver improvements within a set timeframe.
• Have strong attention to detail and a structured approach to analysing and improving data.
• Are able to communicate clearly with both technical and non-technical colleagues.
• Have experience producing clear documentation to support systems, data structures or processes.
It’s beneficial if you:
• Have experience working with Microsoft Dynamics 365 and/or Microsoft Dataverse.
• Have experience delivering or supporting data cleansing or data improvement projects.
• Have knowledge of data governance or data management principles.
• Have experience working with data across multiple teams or stakeholders within an organisation.
• Proficient in using PowerBI and building dashboards as endpoints of data projects.
Outcomes of the Role
By the end of the 9-month fixed term contract, the Data Quality Analyst will have:
• Delivered a structured cleanse of Dynamics 365 CRM data, significantly reducing duplicate, incomplete and inconsistent records.
• Produced clear documentation of CRM data structures and mappings within Microsoft Dataverse, including key entities, fields and relationships.
• Improved data management practices by establishing clear standards, processes and ownership to support ongoing data quality.
• Provided recommendations and guidance to ensure sustainable data governance and continued improvement of data quality across the organisation.
Other requirements
• You must be over 18 years of age.
• You must have the right to live and work in the UK.
• You must be comfortable working around dogs.
• As you will be working with vulnerable people, you will be required to undergo a DBS check.
• You’ll be expected to have a good understanding of safeguarding issues and how they should be applied to the work of the charity and its partner organisations. Full training on this will be provided during your induction.
• Sometimes you may need to work flexibly so we can deliver our services moothly and effectively, this may sometimes involve working evenings and/or at weekends.
We bring people and dogs together to make life possible.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: As soon as possible
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.
Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
Role Purpose
To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
Email and CRM marketing
· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.
Product leadership
· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.
Analysis and insight and performance
· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation. Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making.
Consultancy and stakeholder management
· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.
Digital marketing project management
· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.
Person Specification
Core Knowledge
· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.
· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities
· Excellent understanding of email copy and content best practice
· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice
· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.
Essential Skills
- Data analysis and converting this to actionable strategies
- Excellent stakeholder management and relationship building skills
- Able to influence decisions, demonstrates collaborative approach
- Ability to think strategically and practically deliver
- Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment
· Problem solving approach, giving strategic direction
· Process review and improvement skills
Key Experience
- Leading and delivering digital projects and outcomes
- Leading email strategy and function
- Ensuring best practice and compliance
- Performance measurement and reporting skills
- Team leadership
- Managing relationships with suppliers and agencies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Fundraising CRM Officer
Salary: £16,200 per year (full time equivalent £27,000)
Hours: 22.5 hours per week
Contract type: Permanent
Location: Hybrid
Additional information:
- Flexible remote and hybrid working options available.
- There is an expectation to attend our Bath office at least once per month.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role:
Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer. This is your chance to shape the future of how we use data to drive impact and grow income.
For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.
As our Fundraising CRM Officer, you’ll be the go-to expert for all things Donorfy. You’ll work hand-in-hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.
If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you.
Responsibilities include:
- Keep our data in top shape – Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant.
- Connect the dots – Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly.
- Turn data into insight – Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions.
- Enable the team – Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications / Requirements:
- Knowledge and experience of managing fundraising data.
- Understanding of technology relevant to fundraising data management.
- Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
- Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Contract: Permanent, full time
Salary: £45,860 – £53,000 per annum
Location: Hybrid, based in Burford with a minimum of two days per week in the office, with opportunities to spend time at our London office
Closing date: Monday 6 April 2026
Interview date: 15 & 17 April 2026
We are looking for a Product Owner, Microsoft Dynamics 365 to play a central role in shaping how we use Dynamics across Blue Cross. Sitting within our Information Services directorate, this role will act as the bridge between business teams, Information Services colleagues, and Microsoft implementation partners, helping to ensure the platform continues to evolve in a way that supports our work for pets and the people who love them.
More about the role
As Product Owner for Microsoft Dynamics 365 CRM, you will lead the development and ongoing improvement of the platform across the charity. You will work closely with colleagues across different teams to understand their needs, translate these into clear requirements, and ensure the system delivers real value for the organisation.
You will own and prioritise the product backlog, shape the roadmap for the platform, and collaborate with internal teams and external partners to deliver enhancements, improvements and fixes. Alongside this, you will play a key role in driving user adoption, establishing best practice for CRM use and data quality, and helping teams move away from siloed systems and spreadsheet driven processes.
This is a highly collaborative role that combines product ownership, stakeholder engagement and hands on configuration. You will work with colleagues across the organisation to ensure Dynamics 365 continues to evolve and support better ways of working, improved data insight and stronger organisational impact.
About you
You will bring strong experience of Microsoft Dynamics 365 CRM, along with the ability to translate complex business needs into practical system solutions. Analytical and confident with technology, you will have experience managing product backlogs and delivering system improvements within an Agile or DevOps environment.
You will also be comfortable working across teams, engaging stakeholders at different levels and supporting colleagues to adopt new systems and processes. With strong influencing and facilitation skills, you will be able to build relationships, lead change and work collaboratively with internal teams and external partners to deliver improvements that make a real difference.
Essential Qualifications, Skills, and Experience
- Strong functional experience with Microsoft Dynamics 365, particularly CRM or Sales modules
- Proven experience owning or leading a CRM platform from a product, functional or solution perspective
- Experience managing product backlogs and translating business requirements into user stories or functional specifications
- Demonstrated success driving user adoption, improving data quality and influencing behaviour change
- Experience working with external delivery partners and internal technical teams in an Agile or DevOps environment
- Confidence engaging senior stakeholders and influencing ways of working
Desirable Qualifications, Skills, and Experience
- Experience rolling out CRM platforms across multiple business units or complex organisations
- Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform and integrations
- Experience working within professional services, advisory or complex stakeholder environments
- Awareness of wider Dynamics environments and Microsoft technologies
How to apply
Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.
The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.
Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.
You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Business Applications, key responsibilities will include:
- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity
You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



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Salary: £50,331 gross per annum
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Location: London
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Contract Type: Indefinite
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Hours: Full Time
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First Interview Dates: Monday 13 April 2026
At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.
Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.
Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.
Key Responsibilities
- Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance.
- Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards.
- Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making.
- Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements.
- Oversee, review and, as appropriate, sign–off on the work of line managed staff
See the job description (below) for a full list of duties for this role.
Skills, Knowledge and Expertise
- Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential)
- Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential).
- Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)
- Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)
- Experience of managing a small team or individual staff (essential)
- Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential)
See the job description (below) for a full list of duties for this role.
Benefits
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Job Introduction
The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team and develop data driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.
Role description:
In this role you will
- Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
- Create and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
- Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
- Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work
- Line manage a prospect research function
- Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.
The ideal candidate:
We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team. You will need:
- good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising
- demonstrable experience in information and data management, analysis and fundraising operations.
- an ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
- to be an excellent communicator, problem solver, highly accurate and analytical in your work with good project management skills
- to be able to interpret information and make strategic recommendations
- to be flexible, agile and able to adapt to respond to internal and external changes
- to possess a solid understanding of charity legislation, fundraising regulation, and data protection.
For further information about the role please refer to the job description at the end of the page.
The Finance Officer is responsible for supporting the delivery of accurate financial and administrative services at Support Dogs. Working closely with the Finance Manager this role ensures compliance with legislative requirements and supports the smooth operation of the charity.
Specific Duties:
- Process orders for goods and services on behalf of the Charity ensuring that appropriate authorisation is in place
- Enter and check invoices onto Sage 50 Accounts
- Ensure that all invoices are duly paid and remittances processed
- Check and process staff and volunteer expenses
- Set up new supplier accounts and maintain existing account details within the purchase ledger
- Support the Finance Manager with payment schedules
- Manage the petty cash
- Input credit card purchases and reconcile credit card statements
- Prepare spreadsheets to enter income onto Sage and CRM, from bank statements and remittance reports from online payment platforms, ensuring that all income is correctly recorded
- Reconcile bank accounts
- Support the Finance Manager in preparation of monthly management accounts
- Respond to accounts and financial queries from staff and volunteers
- Any other duties comparable with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training
Essential Qualities
- Experience of completing a wide scope of tasks within a finance function
- Strong knowledge of Sage 50 Accounts and MS Office
- Good interpersonal and communication skills
- The ability to work under pressure with minimum supervision
- To be able to prioritise work
- To be able to work as a team player
- To have an adaptable & flexible approach to work
- To be comfortable in the presence of dogs
Desirable Qualities
- AAT qualification or equivalent
- Previous charity experience
To provide assistance dogs, training and support to those with disabilities and certain medical conditions leading to more independent and fulfilling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships & Fundraising Manager
MCKS Charitable Foundation UK
This is an exciting opportunity for an experienced fundraiser to help build and shape the charity’s corporate partnerships and fundraising programme, securing funding that will help grow MCKS Charitable Foundation’s support from 180 schools to 500 schools across the UK.
Through our school pantry programmes and breakfast clubs, MCKS Charitable Foundation supports children and families experiencing food insecurity, helping ensure pupils can start the school day nourished and ready to learn.
Our goal is to support 500 schools, helping thousands of children and families access essential food support each week.This role will play a central part in securing the partnerships and funding needed to achieve that ambition.
As Corporate Partnerships & Fundraising Manager, you will help develop sustainable income streams through corporate partnerships, trusts and foundations, and national fundraising initiatives.
This is an opportunity for a fundraiser who wants to build meaningful partnerships, shape strategy and help grow a national charity.
About the Role
Working closely with the charity’s leadership and trustees, you will help develop and deliver a diversified fundraising strategy that supports the charity’s growth.
You will focus on building strong relationships with organisations aligned with our mission and developing funding opportunities that enable the charity to expand its reach and impact.
Key responsibilities include:
Corporate Partnerships
- Identify and develop partnerships with corporate organisations aligned with the charity’s mission
- Secure financial and in-kind support from businesses
- Develop partnership proposals and sponsorship opportunities
- Manage relationships with corporate partners and provide impact reporting
Trusts & Foundations
- Research and apply to relevant grant-making trusts and foundations
- Develop compelling funding proposals and applications
- Manage relationships with funders and oversee reporting
Fundraising Campaigns
- Support the development of national fundraising campaigns, including Fuel for Five
- Develop fundraising resources for schools, communities and supporters
- Identify opportunities for collaborative fundraising activities
Donor Engagement & CRM
- Support the implementation and management of the charity’s fundraising CRM system
- Maintain accurate records of donors, partners and fundraising activity
- Track fundraising performance and provide updates to leadership and trustees
About You
We are looking for someone who is:
- Experienced in fundraising, corporate partnerships or business development
- A confident relationship builder with strong networking skills
- Comfortable developing proposals and securing funding
- Proactive and able to work independently within a growing charity
- Organised and able to manage multiple priorities
Experience in the charity sector is welcome but not essential if you have strong partnership or fundraising experience.
Why This Role Matters
MCKS Charitable Foundation currently supports around 180 schools across the UK through its school pantry programmes. Through strategic partnerships and fundraising, this role will help expand that support to 500 schools nationally, ensuring more children and families have access to essential food support through their schools.
This is a hands-on role where you will manage your own pipeline, develop partnership proposals and oversee reporting to funders and partners.
In your first year, the focus will be on building a strong fundraising pipeline capable of generating £150,000+ in future income and securing £75,000–£150,000 in new funding through corporate partnerships, trusts and fundraising initiatives.
Your work will play a direct role in enabling the charity to grow its support for schools and sustainably scale its impact.
What Success Looks Like
Success in this role will involve building a strong and sustainable fundraising pipeline, securing new corporate partnerships and developing funding relationships that enable the charity to expand its reach.
You will be comfortable taking ownership of fundraising activity, identifying opportunities, developing proposals, and building long-term partnerships that deliver meaningful support for schools and families.
This role would suit someone who enjoys building relationships, creating opportunities and seeing the direct impact of their work on a growing charity.
To alleviate suffering and strengthen communities by delivering practical, structured support programmes that help children and families access the fo


The client requests no contact from agencies or media sales.
We are looking for someone with at least 2 years experience of communications and marketing, who is comfortable managing multiple timelines and responsibilities with a keen eye for detail and passion for LGBTQ+ communities to join us as Marketing Coordinator.
The London LGBTQ+ Community Centre is a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.
Overview of the role
Event marketing
A key responsibility of the Marketing Coordinator will be to promote our programme of community-led events at the Centre – an exciting mix of meetups and socials, wellbeing sessions, healthcare drop-ins, arts and crafts, sports classes and a wide range of workshops.
It will be the responsibility of the Marketing Coordinator to work closely with our Events and Outreach Lead and event facilitators to ensure all events are marketed appropriately, ensuring accuracy and maximum visibility.
Community customer service
As a community centre, we work very closely with multiple LGBTQ+ communities and individuals, operating as a key resource and signposting hub for the community. As part of this role, you will be responsible for managing our digital enquiries both on email and social media.
Digital content and social media
As the Marketing Coordinator you will be responsible for the management of all event marketing, including on social media and Eventbrite, creating our weekly newsletter and designing social media assets and content to advertise events.
Alongside this you will manage event queries from the community and work closely with our Events and Outreach Lead on ticketing and scheduling.
As we continue to evolve, we’re looking into the future of the Centre and how we can reach even more LGBTQ+ people across London. Therefore, this is a crucial role to market the Centre – so people know we’re here! – and to tell the stories of the community who use the space.
Key responsibilities and duties
Event marketing
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Creating and updating event pages via Eventbrite
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Communication with event facilitators about marketing for their events
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Collaborating with event facilitators to create marketing materials (i.e IG Reels) to promote events
Community customer service
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Managing our public email inbox and responding to queries from the community
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Responding to queries from the community via DM’s and comments
Social media management
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Scheduling and posting content on our main social media accounts (Instagram, Facebook, LinkedIn)
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Keeping up-to-date with new changes to social media channels and trends to inform our content
Content creation
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Writing copy for a wide range of platforms (online and print)
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Creating graphics for social media and emails in Canva
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Designing print marketing materials
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Filming and editing social media content at the Centre
Email newsletter management
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Creating our weekly email newsletter via Mailchimp
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Working alongside our Communications and Marketing Manager to develop new content
Tracking and reporting
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Recording analytics across all our platforms to inform our content
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Through analytics review, recommend ideas to develop our communications strategy
CRM
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Using our Beacon CRM to manage facilitator relationships and event details
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Utilise CRM and Mailchimp integration
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Ensure contacts and information are kept up to date
To apply:
Applications close Friday 17 April at 5pm
To apply visit our website, using the 'Redirect to recruiter' link at the bottom of the page.
The client requests no contact from agencies or media sales.
Join Us as our Operations Coordinator
BeSpace is a small but growing Christian charity with a big vision to see a future where every child has space to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.
We have seen incredible impact through developing prayer and reflections spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer and reflection spaces led by local churches, trained and resourced by us. Currently 60 schools a year have one. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.
About the Role
We are looking for an Operations Coordinator to cover adoption leave, likely for one year. This is a vital role in keeping BeSpace running smoothly and enabling our small but growing team to thrive. You will also, where needed, play a hands-on role in supporting churches and schools in our work.
In this role, you will:
- Take responsibility for key operational processes including recruitment, HR, and volunteer management systems — not only maintaining them effectively but actively seeking ways to innovate and strengthen them, with guidance and support from senior leaders.
- Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
- Project manage BeSpace events and provide admin support to the team.
- Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
- Provide communications and social media support.
- Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
- This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.
About You
We’re looking for someone who is:
- Exceptionally organised, with the ability to manage multiple projects.
- Confident using IT systems and willing to learn how to use a CRM (Beacon).
- Able to work independently and collaboratively.
- Flexible, adaptable, and willing to work occasional evenings/weekends.
- Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.
Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.
Role Details
- Position: Operations Coordinator
- Location: Hybrid, travel required for in person team days 3 - 6 times a year and approximately 1 day a week into Oxford.
- Hours of work: PT 4 days a week. (28 hours) Flexible for the right candidate.
- Salary: £22,000 – £25,000 (pro rata) depending on experience.
- Start Date: Monday 11th May 2026
Why work for BeSpace?
We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role.
Your benefits include:
·Generous annual leave – 25 days (pus bank holidays) per year, pro rata
·Additional time off between Christmas and New Year.
The client requests no contact from agencies or media sales.
Is this position right for you?
We’re seeking a Fundraising Officer to support the growth of all our programmes, services, and campaigns. Primarily working on a new area of trusts and foundations fundraising, including researching prospects. You will be responsible for making grant applications and updating funders, as well as providing overall support to the wider fundraising team at Humanists UK.
Are you an early-career fundraiser with some experience of working in the trusts and foundations sector, either for a charity or as a funder? Are you looking for your next big move and a new role that you can really get your teeth into? Do you want to grow your skillset while taking ownership of exciting projects? If so, this could be the role for you.
What you'll be doing
You'll be part of the Advancing Humanism Directorate. You'll work with our Head of Fundraising, Jess, as well as working closely with our Director of Advancing Humanism, Liam, and other members of the Communications and Marketing team.
The fundraising team is responsible for income generation including donors, campaigns, grants, and exploring new ways we can sustain and grow our fundraising. This includes planning and leading giving campaigns; donor and funder stewardship (working with the Chief Executive’s Office); developing and maintaining an income pipeline; and identifying new opportunities to diversify our income streams.
Key Tasks & Activities
Implementing and further developing Humanists UK’s grants, trusts, and foundations fundraising strategy, with key tasks including:
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Researching new funding prospects
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Maintaining and growing our funding pipeline.
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Supporting colleagues across the organisation to develop, bid for, and report on appropriate projects for funding
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Writing clear and compelling funding bids, proposals, and appeals, and produce timely, high-quality reports for funders
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Maintaining accurate records of applications, reporting schedules, project milestones, and grant income using the charity’s CRM system.
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Working with the finance team to make sure grants are administered efficiently and all income is accurately recorded
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Monitoring progress against targets, providing regular updates and income reports to the Head of Fundraising
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Supporting continuous improvement by maintaining effective systems for tracking and evaluating trust fundraising activity
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Keeping informed about developments and sector trends in fundraising
As a successful candidate
You will have strong organisational skills and be confident managing a varied workload, balancing application and reporting deadlines with funder stewardship and pipeline development needs.
You will also be a proactive and supportive team player and a self-starter. We are a small team who manage our own work, but value coming together to share ideas, support one another, and take creative risks.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail.
The client requests no contact from agencies or media sales.


