CRM Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The post-holder is responsible for management and delivery of a multi-source (in-house and remote) IT service and support service, with a customer-centric support approach across multiple locations in the Diocese. Maintaining optimum standards of service availability, user satisfaction and network performance and adhering to the following key principles:
- Putting internal client's needs first
- Designing for simplicity and efficiency
- Working in an agile way
- Communicating in a way that is accessible and engaging for non-specialists
Main accountabilities
- Manage the delivery of IT service, including telephony and digital applications, to a wide range of internal clients, ensuring that they meet the agreed service level agreements and operational expectations.
- Identify service delivery issues, communicating details of any service disruption and resolving issues promptly to safeguard business continuity.
- Ensure that the IT Technician is adequately trained and resourced. Ensure that work is allocated appropriately and that service level agreements are consistently met.
- Manage digital procurement within agreed departmental budget.
- Manage the relationship with third party remote access IT support service.
- Prepare regular IT Support Service performance reports to gauge network user satisfaction, support response times and network vulnerability.
- Provide in-person IT and AV support to parishes and for presentations and meetings.
- Ensure that all network users adhere to organisational policies and controls for IT Project Management, Change Control , Incident Response, Data Protection, Cyber Security and Disaster Recovery.
- Optimise usage of the full Microsoft 365 suite of applications by delivering training opportunities for network users.
- Mitigate the effects of any critical incident and work with senior colleagues in the implementation of a Disaster Recovery Plan.
Person specification to perform role: skills, competencies, expertise, knowledge, experience.
Essential
- Degree in relevant subject (or equivalent)
- First class organisational skills including the ability to prioritise work, balance conflicting priorities, monitor progress and exercise judgement.
- In-depth professional knowledge of digital platforms, emerging technology and AI, risk management, assurance and compliance.
- Ability to make judgements on multi-stranded or complex digital problems and act promptly to resolve them..
- Advanced proficiency in use of the Office 365 Admin Centre, Azure, Intune Management, SharePoint Management, Anti-Virus Management, Switch Management, Network Management and Printer Management.
- Knowledge/skills in Microsoft Dynamics CRM or equivalent.
- Advanced Microsoft Office user including Word, Excel, Powerpoint, Access and Teams.
- Demonstrable experience of IT Service Management, Project Management, Financial Management and Line Management.
- Understanding of Data Protection legislation.
- Understanding of Cyber Security threats and impacts with knowledge of preventative measures to mitigate and reduce likelihood of cyber-attack.
- Experience with Windows 10, 11, Server OS, Mac OS, IOS, Android OS.
- High level of experience in IT hardware/software installs, repairs and maintenance.
- Excellent interpersonal skills and the confidence to deal with people at every level.
- Proven track record of supplier management and negotiating skills.
- Able to effectively manage a high volume workload.
- Ability to work effectively as part of a senior leadership team.
- Excellent problem solving skills.
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
- An ability to maintain high degree of confidentiality and trust.
- Excellent time keeping.
- Positive and flexible approach to work.
- Full UK driving licence.
Desirable
- Knowledge of the values and teaching of the Roman Catholic Church.
Want to find out more?
Please refer to the attached Applicant Briefing Pack - IT Service Delivery Lead for more information and contact details for Alasdair Akass, Head of Communications and Fundraising, if you would like to have an informal discussion regarding this role.
Early applications for this role are recommended, as applications will be reviewed and evaluated upon receipt.
Please submit a CV and cover letter no more than two A4 pages, detailing your motivations for applying.
You will be notified once your CV and cover letter have been reviewed, if we wish to progress your application by inviting you to interview.
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional, upon receipt of satisfactory references and completion of pre-employment checks.
Please note you must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church
The client requests no contact from agencies or media sales.
We are looking for a solutions-focused enthusiastic Business Analyst to join our CRM Project Team. You will play a key role in bridging the gap between the CRM users and the project ensuring that the software developed meets requirements. You will have experience working within the charity/not-for-profit sector, as well as demonstratable experience as a busines analyst, or in a similar role. You will possess strong technical knowledge of project tools, such as process mapping software, and experience in creating effective training programmes and documents. Moreover, you will have excellent interpersonal skills to be able to develop relationships across the whole of the organisation.
The successful candidate will play a pivotal role in analysing business processes, gathering and eliciting requirements, identifying areas for improvement, and implementing CRM solutions that enhance overall operational efficiency and customer engagement.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.
The role is offered on a full-time 1-year fixed term contract basis. Although the post is based at our office in Mansell Street, London, E1 8AN, we offer a hybrid working arrangement.
Age UK is recruiting for a Senior Data Analyst (Modelling and Analytics) to join our Data Team to lead, develop and implement advanced statistical models and predictive analytics to uncover insights and drive strategic decision-making.
This role will involve analysing large datasets, using an awareness of evolving marketing requirements, understanding the past to help forecast future trends and delivering actionable insights for the organisation to deliver. Covering many aspects of analysis, not just modelling, you will need to work closely with different teams across Age UK Group, including fundraising, our commercial product suite and our National Services.
You will be familiar with sophisticated modelling techniques such as propensity modelling, and techniques like logistic regression or decision tree analysis to enable classification or probability prediction tasks. You will be expected to ensure data quality, validate your models and to continuously innovate the analytical approaches used within the organisation, working closely with immediate team members to create the optimum data analysis capability for Age UK's needs.
Communication skills are essential for this role, simplifying complex results for non-technical stakeholders to enable the insights derived to be actioned by the business stakeholders.
This is an exciting time to join us as we are establishing a new Data capability at Age UK and need people who have the right technical skills as well as a desire for innovation, creativity and above all, want to see the lives of older people improved through the work of Age UK.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
- Proficiency in application of statistical analysis and data modelling in relation to campaign analysis, customer profiling, segmentation and propensity modelling.
- Extensive use of statistical or database software, i.e. SPSS / SAS / T-SQL / R, to manipulate large-scale datasets extracted from relational databases.
- Strong numerate / statistical background, with a demonstrable ability to undertake analysis and synthesis of large volumes of data and information, evidencing the ability to collect, organise, analyse and disseminate significant amounts of information - qualitatively, quantitatively, or both.
- An effective communicator, verbally and in writing, able to work collaboratively demonstrating excellent diplomatic and interpersonal skills, both to enable technical collaboration and to help the wider organisation understand and use the data analysis results.
- Experience of promoting culture change across teams; driving collaborative projects; and overseeing new processes & systems.
- Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Experience with MS Power BI.
- Experience utilising a data platform, such as Azure Databricks.
- MS Office applications.
- A degree or equivalent in a numerate discipline i.e. Maths or Statistics
Great to haves:
- Experience of working in a similar role within the Charity sector.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated employment advisor to join our Military Women programme. In this role, you will provide holistic employment and training advice and guidance to a diverse caseload of female veterans and reservists, supporting their personal development and employability skills until they achieve their desired outcomes by having a sustainable career.
The Military Women programme combines coaching and mentoring, practical employment support, access to employment pathways and apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.
Reporting to the National Employment Projects Manager. This position is full-time, 35 hours per week with a salary of £29,000 per annum. This role is Home-based (with community outreach) in the South/Southeast region. It involves regular travel across the operating region and working from home when not out in the community. The usual working hours are Monday through Friday, 9 am to 5 pm; however, there may be an occasional need to work outside core hours to meet the demands of the role.
Principal Responsibilities:
- Make a positive impact by putting our clients at the heart of everything you do.
- Assess individual client’s needs; identify any challenges and barriers.
- Build rapport, show empathy, motivate, and increase aspirations.
- Support clients in developing their skills and CVs and effectively preparing for the job application process, including interview coaching, confidence-building, and access to digital upskilling.
- Networking and engagement: promote the benefits of FEC case worker support to female veterans and reservists, and stakeholders.
- Work with the Marcoms officer to promote and support the FEC Military Women Programme to beneficiaries, charities, and other organisations working with female veterans and reservists.
- Work with colleagues to support Employer Engagement to generate employment opportunities for female veterans and reservists.
- Provide advice and guidance to female veterans and reservists throughout the journey into employment following the FEC Case Management Guidance and Work Instructions.
PERSONAL SPECIFICATION
Essential Competencies:
- Experience working in a customer-focused environment and delivering excellent customer service.
- Effective team player with strong collaboration skills
- Excellent organisational, time management and administrative skills.
- Proficient in using a CRM system to document confidential information, monitor progress, and assess impact
- Ability to work effectively towards achieving targets, meeting key performance indicators (KPIs), and adhering to deadlines.
- Able to demonstrate coaching/mentoring experience and influencing skills.
- Passionate about personal development and helping others achieve their goals.
- A strong drive to succeed through self-motivation and initiative, with the ability to exercise sound judgment and discretion.
- An understanding of the challenges faced by serving, reservist, and veteran Armed Forces personnel, along with empathy for their experiences and the difficulties they and their families encounter in securing fulfilling and sustainable employment.
- Dedicated to upholding and embodying our organizational values.
- Proficient in using Microsoft Office packages, Outlook and other platforms
Desirable Competencies:
- Lived experience
- Strong knowledge of the employment and education sectors, including recruitment, welfare-to-work services, work-based learning, and vocational training.
- NVQ L4 in Advice, Information and Guidance (FEC to provide the appropriate qualification of NVQ L4)
Security Clearance
Successful candidates will be the subject of an Enhanced Disclosure & Barring Service (EDBS) check. The job offer will be subject to a successful DBS enhanced.
FEC is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
If you meet the criteria and are passionate about this role, we encourage you to apply. The closing date for the position is Midnight, 17 January 2024.
The first stage of online interviews will begin during the week commencing 20 January 2025, and final face-to-face interviews will be conducted during the week commencing 27 January 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and knowledgeable CRM Manager to help maximise the potential of the CRM in stewarding supporters and logging and providing insights into fundraising income.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.
From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
We are looking for a self starter who enjoys working across teams to provide solutions - there is a real opportunity here to take our fundraising CRM to the next level. You will embody our values of being curious, collaborative and bold! This role requires creativity and people skills, as well as the technical knowledge to deliver effective solutions. If you are not Salesforce Certified, we will support the successful applicant to achieve at least Salesforce Certified Administrator within the first year.
As CRM Manager you will be responsible for the integrity of the Salesforce database, ensuring data is imported and held effectively and can be used to steward supporters and stakeholders and provide insight to make important business decisions.
The role will entail some development work as well as routine tasks and the maintenance of a manual of standard operating procedures. This is an exciting opportunity to reconfigure the Leukaemia UK’s Saleforce operation to meet the needs of our varying internal stakeholders. Although this role sits within the Public Fundraising team, you will work with teams across Leukaemia UK, ensuring that we have a 360-degree view of stakeholder relationships, You will also be the direct contact with our external Salesforce consultants, who work pro-bono to support our mission to stop leukaemia devastating lives.
Skills and Experience
- At least two years Salesforce administration experience, including development work
- Experience of the not-for profit sector and fundraising CRMs
- Self-starter with the ability to self-learn and quickly master new technology
- Excellent MS Excel skills
- Confident with data manipulation and analysis
- Excellent project management skills and a positive attitude
- Confident, independent worker
- Ability to meet deadlines and prioritise simultaneous requests
- Creative and analytical thinker with strong problem-solving skills
- Effective communicator verbally and in writing, able to explain complex topics in simple language
Role specifics
- Hours – 22.5 per week, worked over 3,4 or 5 days per week.
- 0.6 FTE (full time hours are 37.5)
- Location: We embrace hybrid working and staff are required to be in the office minimum of 2 days per month but regular office working is welcomed and we aim as a team is to work together in the office together if and when possible.
- Salary range £40,000 - £48,000 (pro rata for part time hours) depending on experience
- We are proud of our benefits – see a summary on our website under Work with Us
Applications
If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter by midnight Sunday 2nd February 2025.
- First interviews will be held in our London office on Monday 10th February 2025
- Second interviews will be held in our London office in w/c 17th February 2025
- Our address is 26 Great Queen St, London WC2B 5BL
I look forward to hearing from you!
Sarah Weber
Head of Public Fundraising
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £55k (dependent on experience), plus generous pension scheme, flexible working culture
Term: Permanent
Reports to: Director of IT, digital and content
Background:
Our vision is a world where data is at the heart of understanding and decision-making.
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.
The membership of the Royal Statistical Society (RSS) constitutes a preeminent source of statistical expertise. Members work with RSS staff to support our work across areas such as policy development, education, training, statistical communication, and statistical literacy. Many of these activities result in content outputs that are distributed across a range of platforms – reports, articles, blogs, events, etc. In addition, we produce Significance magazine, the Real World Data Science platform, and a range of renowned academic journals.
We are looking for someone to coordinate our content across the Society, ensuring outputs and derivative products are tailored and targeted to meet the different needs and interest levels of different audiences. Our membership and wider audiences are expanding, and the post holder will develop and implement a content strategy that sets a framework for content that is both aligned with RSS policy objectives and strategic goals, and targeted at and adapted for different audiences to ensure the widest possible reach.
The RSS is a small organisation and the post will require a mix of hands-on content creation and editorial leadership. The post holder will be responsible for a range of key platforms and publications, including the RSS website which is due to be redeveloped. They will oversee management of RSS journals and Significance magazine, and lead our content programme to deliver wider content-related objectives across the organisation.
An initial priority will be reestablishing and developing Real World Data Science. The Head of Content will work as an editor, commissioning content - eg case studies - from data scientists and attracting funding to ensure future sustainability. They will ensure a regular flow of content and consider the future of the platform in the context of a strategic review of content across the RSS.
Discovery work has been undertaken in preparation for the development of a content strategy. The post holder will implement quick wins that have already been identified, including questioning what we produce and why, and improving how we share content and measure impact. They will build on this to develop a strategy and enable a more strategic approach to content across the RSS.
Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location: The RSS office is in central London. We offer flexible working arrangements and this is a hybrid role with on average two days a week working in the office. In person attendance for certain meetings is required, including all-staff/team meetings and governance/committee meetings that take place in person. Limited travel within the UK and internationally may be required.
Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Holidays: 25 days per annum, plus bank holidays and an additional shut down between Christmas and New Year.
Probation: This post is subject to a six-month probation period.
Job purpose: Providing strategic leadership and working in an editorial capacity to support the development and management of the Society’s content.
Key responsibilities:
Understanding needs and the changing external environment
- Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external audiences to better align content to those preferences and needs.
- Keep track of related print and online publications, react to industry changes and ensure further and future development of RSS content.
- Monitor and respond to emerging trends in statistics/data science/AI to ensure that content remains timely and relevant.
Development of strategies and plans
- Work with the Director and other colleagues as required to develop a content strategy for the RSS encompassing current and future websites and publications that support the organisation’s objectives.
- Lead the creation and delivery of a fully-costed plan for content development, maintenance and review that aligns with key strategic goals and activities.
- Support development of the content-specific elements of strategies and plans across the organisation.
Content creation and editorial
- Create or commission accurate, engaging, up-to-date and challenging content that fulfils particular editorial briefs, establishing and liaising with editorial boards to ensure technical integrity of published content.
- Write content in line with content strategy and plans, ensuring delivery to time and quality.
- Lead and manage RSS colleagues and contractors to develop and deliver print and online outputs aligned with strategic content plan.
- Identify relevant experts within the RSS membership and engage them in content creation initiatives, formalising a network of contributors and providing editorial support and advice.
- Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and content outputs to agreed deadlines.
- Develop editorial policies, introducing innovations and adapting to change as necessary.
- Develop and oversee editorial and sign off processes and guidelines that are proportionate to the size of the organisation and risk involved, to ensure editorial standards.
- Provide training on editorial issues / content development across the organisation.
Content evolution
- Liaise with third-party organisations and funders to identify topics/areas of mutual interest to provide additional sources of support/funding for new content initiatives including new journals.
- Work with colleagues to explore and develop opportunities to extend the reach of the RSS brand and sub-brands and to grow users, contributors, partners and sponsors.
- Work with colleagues to identify and develop sponsorship opportunities, and support colleagues in sales meetings with potential sponsors.
- Monitor and pursue fundraising opportunities to support delivery of strategic content plan, working with colleagues as appropriate.
Management
- Monitor and report on progress and performance against targets.
- Project manage content projects, including establishment of new products, and organisation of workflows to maintain a steady, efficient flow of new, published content and a full pipeline of submissions.
- Ensure that content commissioned is suitable, of high quality, and sufficient volume.
- Support management of the contract with our journals publisher
- Line manage staff.
Interfaces with other teams and groups
- Convene and lead a cross-RSS content group to share and review content plans and outputs and identify opportunities for synergy and collaboration.
- Work with heads-of and other teams across the organisation to support their content-related objectives.
- Work with staff responsible for business development to capitalise on content development opportunities.
- Work with policy and comms team and key RSS fellows to repurpose policy outputs for use across different content platforms to amplify impact and engagement with key audiences.
- Liaise with all staff to ensure content on the RSS website is engaging and uptodate, working with the Web team to ensure delivery.
- Work with events team, member support manager and RSS Sections and Local Groups to deliver one-off or series of events aligned with strategic content plan.
- Provide editorial leadership, advice and support across the RSS.
Person specification:
Essential
- Educated to degree level or equivalent.
- Significant experience working with different forms of content at a strategic and operational level.
- Familiarity with developments within data science and AI.
- Experience of editing publications and commissioning content.
- Experience leading and managing staff and contractors.
- Ability to communicate with a wide range of people.
- Excellent organisation and planning skills – ability to identify and respond to changing priorities.
- Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget.
- Ability to present ideas/concepts clearly and concisely, particularly in written form.
- Strong interpersonal skills; ability to persuade, inspire, influence, achieve results through others.
- Ability to establish and develop an extensive network of external contacts in the industry as a source of content, comment and opinion.
- Demonstrable ability to innovate and think creatively.
- Numeracy ability to produce, monitor and assess estimates/costs and work within budget.
- Ability to make sound commercial decisions and identify commercially viable/profitable projects.
- Collaborative team worker – works with colleagues to achieve strategic, operational and editorial objectives.
- Ability to work effectively and achieve results in a changing environment. Ability to lead a small team with great flexibility and imagination to achieve short-term and long-term business objectives.
- Ability to work on own initiative within corporate and RSS guidelines/directives.
- Knowledge of current website practices, industry trends, and editorial opportunities.
- Excellent skills in written English (writing, editing, sub-editing and proofreading) and excellent oral communication skills in English
Desirable
- Interest in or experience of statistics, research, or other aspects of the Society’s work
- Experience working with editorial boards staffed by volunteers
- Scientific background or experience.
- Understanding of UX and UI design
- Experience using Content Management Systems (CMS)
- Experience using Google Analytics 4
- Basic understanding of tools such as GitHub, Quarto, R/Python Markdown
How to apply
Please submit your CV via the email address on our website with a supporting statement/letter telling us:
- Why you should be considered for the role and how it fits with your career plan
- How your skills and experience align with the responsibilities and person specification
- Three examples of your work in relevant publications
Closing date: 31 January 2025
The client requests no contact from agencies or media sales.
Pennyhooks Farm Trust, a unique and vital organic farm in the Vale of the White Horse, seeks an experienced and passionate Head of Fundraising to lead our fundraising activities and spearhead an ambitious campaign.
About Pennyhooks: Pennyhooks Farm Trust, in Oxfordshire, provides a haven for over 30 individuals with autism, many of whom are non-verbal or have complex sensory needs. Here, our clients (know at Pennyhooks as students), actively participate in farm life, from animal care and horticulture to rural crafts and conservation and are fully involved in our renowned fundraising events (Christmas, Spring and Summer Open Days)
The Role: In this pivotal position, you'll design and execute a fundraising strategy for Pennyhooks Farm Trust to secure and meet ongoing revenue targets. In addition, you will work on an urgent and vital capital project to secure essential funding to develop residential accommodation on the farm, to sustain the purposeful working of these young people as they grow older, providing them with a home and a job for life. This will be through the management of a portfolio of major donor, foundation and corporate projects, high-level volunteers and other influential individuals and organisations, working with Trustees and other farm team members.
Your Impact: You will be in key role, raising funds to sustain the purposeful live of young people on the autistic spectrum, creating opportunities for them to live and work full-time in a nurturing and supportive environment.
The capital project will directly address the pressing concerns of families, as captured in a parent's heartfelt plea,
"As parents, we have a date stamped on our forehead of when we will no longer be able to care for our children. What happens to them then?"
Your work will provide ongoing support and bring our vision to life - a model of care and opportunity, rarely available in the UK.
What You'll Bring: We're looking for a driven fundraising professional who can:
- Build and implement successful fundraising campaigns.
- Engage and inspire donors, stakeholders, and the wider community.
- Develop and manage capital projects.
- Bring creativity, determination and compassion to everything you do.
Why Join Us?: This role offers flexibility, including hybrid working arrangements and the opportunity to make a profound difference. You'll be part of a close-knit team that is passionate about ensuring a bright future for those we support. Pennyhooks provides a cutting edge autism service with strong ecological principles and the successful person will be joining a friendly, supportive team.
Further Information: Please find more information about Pennyhooks Farm Trust and the role in the attached Job and Person Specifications.
How to Apply: Please email your CV and supporting statement (max 1,000 words), outlining you suitability for the role, with the subject line 'Head of Fundraising'
Closing Date: 27th January 2025
Shortlisting: will take place during January
1st Interviews: will take place via zoom w/c 3rd and 10th February
The client requests no contact from agencies or media sales.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 14th February 2025 at 10.00am. Interviews will be held on Wednesday 25th February 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.
We are looking for someone to join our team as a Data Executive, to maintain and develop the quality of data held on our fundraising database, Raiser’s Edge. You will play an active role in data accuracy, data imports, user training and simple data selections, ensuring that we make the best use of our data. This role is integral for the success of Battersea Dogs and Cat’s Home fundraising strategy.
To be successful in this role, you will have experience with CRM database skills, of bulk data imports and data reconciliation against external data files, and have excellent project management skills.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th January 2025
Interview date(s): TBC
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.
At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.
Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.
Job Purpose
The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.
Working for ELBA
As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.
ELBA is a very diverse organisation, representative of the community we serve in East London.
Key Responsibilities:
1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.
2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.
3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.
4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.
5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.
6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.
7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.
Key Competencies:
• Proven leadership and team management experience.
• Strategic planning and alignment with organisational goals.
• Operational excellence with a focus on systems, processes, and reporting.
• Stakeholder management and data-driven decision-making (Salesforce preferred).
• Strong focus on impact measurement and resource efficiency.
Person Specification:
• Extensive senior operations and line management experience.
• Expertise in ESV, community development, and corporate partnerships.
• Knowledge of compliance, risk management, and regulatory standards.
• Skilled in resource planning, budgeting, and cross-functional collaboration.
• Experience in digital transformation and CRM systems.
Desirable:
• Formal project management qualifications (e.g., PRINCE2, PMP).
• Understanding of social impact measurement and safeguarding policies.
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cosmic Charity
Cosmic supports the work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We fund vital equipment, staff training, research, and support services for patients and their families.
Join our dedicated team as Senior Fundraising Manager during this exciting period of growth and opportunity for Cosmic. Cosmic is expanding both our service delivery and team, offering a fantastic opportunity to shape the future of this much-loved organisation.
This pivotal role will lead the strategic direction for Cosmic’s community and challenge event fundraising. You will be responsible for growing income through a portfolio of sports and challenge events, treks, community fundraising activities, supporter-led initiatives, campaigns, appeals, legacy, in memory and mass participation products.
You will work directly with the CEO and line-manage the Senior Fundraising Executive to deliver and expand our fundraising portfolio. This includes reviewing and improving existing activities, identifying new opportunities, and creating engaging supporter journeys to maximise fundraising efforts.
As a key leader, you will set and manage significant budgets, oversee operational delivery, and ensure exceptional stewardship of supporters. You’ll proactively monitor trends, conduct competitor analysis, and trial new products and platforms to keep Cosmic’s fundraising portfolio competitive and appealing to supporters.
We’re looking for someone with significant fundraising leadership and strategic experience, a proven track record in delivering successful community and challenge event programmes, and a strong understanding of budget management and fundraising best practices.
This is a unique opportunity to join a growing charity and play a critical role in delivering our three-year growth strategy, ensuring that Cosmic continues to provide life-changing support for children, babies, and their families.
We are looking for a proactive, experienced fundraiser to lead on our low and mid-level fundraising initiatives for the capital build, grow our donor base and ensure the smooth running of the donor journey.
About the role
Emanuel School is conducting a capital campaign to support the implementation of our critical build plan, that will guide the school's development and help us to address space challenges. This will involve expanding, developing and constructing new buildings and spaces that will enhance teaching and learning at the school for years to come.
As a Fundraising Officer, you will ensure the successful completion of the donor campaign for this project, whilst helping to grow our donor base and overseeing a smooth donor journey. In this role, you will undertake a range of tasks to ensure you meet agreed fundraising targets. This will include:
- Conducting telephone and face-to-face meetings with donors and prospects.
- Processing hexagon and brick donations.
- Researching funding opportunities and planning fundraising activities and events.
- Maintaining and updating our Raiser’s Edge database.
- Ensuring compliance with data protection and relevant government legislation
This is a part time, fixed-term role for one-year. Additionally, some evening and weekend work will be required to support events and fundraising campaigns.
About you
Educated to degree level (or with equivalent, relevant experience), you will possess experience of running successful low and mid-level fundraising appeals and/or sales experience. You will demonstrate evidence of strong interpersonal, persuasion and communication skills, along with previous experience of working on telephone fundraising campaigns. A solid grasp of charitable law and GDPR will also be essential for success in this role.
Working at Emanuel
There is always a buzz at Emanuel. Colleagues enjoy their work and, like the pupils, are ambitious for the school. With a weekly staff briefing, half termly staff meetings, termly consultative group meetings and a common room committee, all of us are engaged in a lively ongoing dialogue about the school’s aims and aspirations.
Everyone works hard here, and anyone joining us should expect to do the same and share our commitment to the highest standards. At the same time our ethos remains unpretentious, kindly and practical, and there’s a strong sense of community and friendship at the school.
We aim to look after our staff well: we have an appraisal scheme with a focus on employees’ professional development; we sponsor postgraduate courses and a range of training opportunities; we offer a healthcare plan via Simply Health that includes counselling and medical support; and we’re committed to supporting staff wellbeing. Financially, all staff benefit from good pension provision and free lunches.
For further details and to apply please click the apply button.
The closing date for applications is 31st January 2025.
Do note that interviews may be held at any stage after applications are received, so candidates are advised to apply as soon as possible.
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974 and is subject to a Disclosure & Barring Service (DBS) check. Emanuel School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.
The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Wednesday 29 January 2025.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 5 February 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held between Wednesday 12 February 2025.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Senior Management Team at Voluntary Action Leeds (VAL) in the new role of Business Development Manager.
Like many organisations within the voluntary and community sector, VAL operates within an increasingly pressured financial environment. This new role has been developed following a review of our management structures which identified business development expertise as key to ensuring our ongoing organisational sustainability and growth. We want to increase our capacity to grow the areas of VAL’s business which earn income – payroll, training, room hire and recruitment – and explore new areas of business that will enable us to make profit, which we can then reinvest in our core services.
About us
Voluntary Action Leeds is the leading ‘infrastructure’ organisation in the city supporting the voluntary, community and social enterprise sector (VCSE). We provide support on volunteering for individuals and organisations, as well as training, funding advice, information, and sector advocacy to enable the third sector to be more effective in making a difference for communities. We know that our work helps to provide a vital foundation through which other organisations can thrive.
About you
You’ll be entrepreneurial and business-focused, good at working within a team and on your own initiative to explore and develop ideas which generate income. You might have experience within the Voluntary, Community and Social Enterprise (VCSE) sector, or you might have experience within other sectors – what’s more important is that you share our values and solutions-focused approach.
Responsible to: Chief Officer
Salary: NJC Scale PO2, SCP 30 – 32 £39,513 - £41,511 (pro-rata)
Hours: 29.6 hours (4 days) per week
Contract: Permanent (following successful completion of probationary period)
Holidays: 28 days annual +11 days statutory (pro-rata)
In return we offer flexible working, good terms and conditions of employment, enrolment to the Simply Health scheme and a 6.5% pension contribution. VAL is an early adopter of the West Yorkshire Fair Work Charter, a Living Wage Employer and a Mindful Employer.
Please take a look at the Recruitment Pack below, and download to access the links. This can also be viewed on the job advert on our website at Doing Good Leeds.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
----------------------------------------------------------------------------------
The King’s Trust is seeking a highly skilled and motivated Financial Performance Analyst to join our dynamic Financial Performance & Analysis (FP&A) team. In this role, you will be responsible for delivering insightful financial analysis and performance reporting to support decision-making across the Trust.
We are looking for someone with a strong background in financial analysis, ideally within a nonprofit or public sector environment. You should have experience in financial reporting, a deep understanding of key performance metrics, and the ability to translate complex financial data into actionable insights. Excellent Excel and financial modelling skills are essential, along with a collaborative mindset and a proactive approach to problem-solving.
At The King’s Trust, you will have the opportunity to make a significant impact within a supportive and forward-thinking team. If you are looking to advance your career and contribute to the success of a trusted organisation, we want to hear from you. Apply today and join us in making a meaningful difference.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.