Entry level jobs

Join Isabel Hospice as our Individual Giving Retention Officer and help ensure our donors feel valued, connected and inspired to continue supporting compassionate hospice care across eastern Hertfordshire.

About the role

As Individual Giving Retention Officer, you’ll play an important role in helping Isabel Hospice grow sustainable income by strengthening the relationships we have with our individual supporters.

Working closely with the Individual Giving Manager, you’ll support the delivery of engaging supporter journeys across post, email, phone and in-person communications. You’ll help ensure donors receive timely, meaningful thank yous, impact updates and stewardship that show just how much their support matters.

This is a part-time role with a clear focus on activity that makes the greatest difference to supporter retention, repeat giving and long-term engagement. From helping to re-engage donors, to supporting regular giving growth and using insight to improve communications, your work will help local people feel closer to the care they make possible.

You’ll also use CRM data to segment audiences, track supporter behaviour and help develop communications that are personal, relevant and effective. The attached job description highlights the role’s focus on supporter stewardship, regular giving, data insight, cross-team working and excellent supporter experience.

About you

You’ll be organised, proactive and confident communicating with supporters in a warm, professional and empathetic way. You’ll enjoy building positive relationships and using insight to improve how people experience and engage with a charity they care about.

You’ll also have:

• Experience in fundraising, marketing, customer engagement or a relationship-based role
• Strong written and verbal communication skills, with the ability to engage and inspire supporters
• The ability to analyse data and use insight to improve performance
• Good organisational skills and the ability to manage multiple priorities
• Confidence speaking with supporters in person and on the phone
• A motivated, proactive and results-focused approach

It would also be helpful if you have experience in individual giving, supporter journeys or donor retention, as well as experience using a CRM system such as Raiser’s Edge. An understanding of fundraising principles, donor behaviour, UK fundraising regulations and GDPR would also be beneficial.

What we offer

• A supportive, values-led team environment
• The chance to make a real difference to local families
• Ongoing professional development and training
• The opportunity to help supporters feel closer to the impact of their kindness
• The satisfaction of knowing your work helps provide compassionate end-of-life care across eastern Hertfordshire

Benefits

• 27 days holiday plus bank holidays (pro rata)
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you’re ready to use your communication skills, creativity and supporter care experience to help build lasting relationships with donors, we’d love to hear from you.

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check.

For details of our inclusion statement, please see our website.

Camberwell with community-based delivery

Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes?  Looking for an exciting new career opportunity?

If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways. The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings.

We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role.

What we are looking for

• Experience of working with young people at risk and understanding of safeguarding
• The ability to deliver effective both one-to-one and group interventions
• Strong organisational and caseload management skills
• The ability to provide specialist advice and support to colleagues
• Experience of partnership working across education, training or employment sectors
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

Please note: this role requires an Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 am on 29 June 2026.

Job Title: Employability Administrator

Location: South Wigston, Leicester, LE18 4TP.  (Travel across Leicester area required)

Hours: Part Time, 20 hours per week.  1 year Fixed Term Contract.

Salary: £14216 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

FareShare Midlands is delighted to be working in partnership with Pepsico in order to deliver a range of community based workshops that will provide advice and information around key areas of physical and mental wellbeing, financial resilience and employability skills to clients who use the services of our Community Food Members along with the provision of 121 sessions for individuals who require additional and tailored support.

Key Responsibilities

As the Administrator, you will work closely with the Employability Coach and be responsible for:

• Identifying and engaging with our existing and new Community Food Members to promote the programme
• Identifying and engaging with Leicester based community groups to inform them of our services
• Attending community outreach events to promote the programme
• Using Canva to create posters and flyers as required
• Developing a menu of delivery resources for both the workshops and the 121 sessions
• Formatting resources using Microsoft Word and PowerPoint
• Arranging suitable dates and times for the delivery of 2 workshops per week
• Managing a small caseload in order to provide 1-2-1 sessions
• Developing relationships with external specialist support organisations in order to signpost where necessary
• Tracking progress of clients and keeping database updated
• Interpret data and present in graphs and charts
• Ensure participant files are maintained
• Type up and maintain meeting notes
• Order stationary and merchandise as required

 Person Specification

 Essential

• Excellent written, verbal and presentation skills
• Excellent IT skills, particularly competent in Microsoft Officer and Canva
• Ability to establish and maintain recording systems
• Ability to assess understanding and adapt resources to the needs of the audience
• Excellent organisation and time management skills
• Ability to respond professionally to people at all levels
• Full UK Driving License and use of car

Desirable

• Experience of supporting adults with additional needs
• Safeguarding awareness
• Relevant experience of the Welfare to Work sector

How to Apply

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

The closing date for applications is Friday 10th July 2026

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.