Location: Any Crisis Skylight – Birmingham B9, Brent NW10, Coventry CV1, Croydon CR0, Edinburgh EH8, London E1, Liverpool L1, Newcastle Upon Tyne NE1, Oxford OX1, South Yorkshire S63, South Wales SA1.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
As Client Information Systems Consultant, you will help to support and further develop our newly introduced case management system MAPS (Member Achievement and Progression System). MAPS is built on MS Dynamics 365 and SharePoint, and uses Power BI as a reporting tool. MAPS enables our staff to fully support the homeless people they work with while also providing data for service management and research.
Your role will be to provide support to our 400+ users in our 11 Skylight Centres around the UK and to continue to develop the solution in line with their requirements and the evolving needs of Crisis as an organisation. You will be developing and implementing new customisations in Dynamics 365 and also developing reporting solutions and dashboards using Power BI. When new functionality is developed you will be involved in delivering training to end-users.
The role can be based in any of our 11 Skylight Centres around the UK and will require some travel to all 11 Skylight Centres and occasional overnight stays.
About you
To be successful in this role you will have:
· demonstrable experience of developing solutions in Dynamics 365 and Power BI
· strong knowledge of MS Office and SharePoint
· experience of working in a cloud-based environment
· ability to communicate with many different types of audience
· the ability to manage your own time
Above all this, you will share our organisational values, which are central to all that we do.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
To apply, please complete the online application form by clicking 'Apply Now'. In your application please provide answers to points 1, 2, 3, 4 and 7 from the person specification.
Closing date: 10 December 2019 (11.59pm)
Interview date: w/c 13 January 2020
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
ASB Outreach Coordinator – Rough Sleeping Services
Bournemouth and Poole
£25,295 - £28,785 pa
Full Time (37.5 hours per week)
Permanent
We have a unique and exciting opportunity within the Bournemouth and Poole Rough Sleeper Team, for a dedicated Anti-Social Behaviour (ASB) Outreach Coordinator to join the team.
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association our clients are at the heart of what we do. We provide a bed and support to more than 2,700 people a night who are either homeless or at risk, and work to end homelessness and rebuild lives.
Our belief is that rough sleeping is harmful and dangerous for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
In the role of ASB Outreach Coordinator, you will work with the team to address community safety concerns, reduce the numbers of individuals involved in street based anti-social behaviour, including anti-social street based drinking activities, begging or any other associated behaviour which may cause harassment, alarm or distress to members of the public. You will also ensure there is a coordinated multi-agency approach to rough sleeping hotspots areas within Bournemouth and Poole.
We are looking for a dynamic individual who has demonstrable experience of ASB legislation and the law relating to street based ASB. You will also have experience of motivating complex and diverse client groups to make positive changes, sustaining housing, health and or work outcomes. The ability to network, build enabling relationships and work effectively in a multi-agency context across Bournemouth, is also required.
In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
To find out more and apply please visit the St Mungo’s Careers page on our website
If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we encourage you to apply.
Please ensure that you read the comprehensive job description and person specification for the role. When applying please address the person specification, clearly setting out how you meet the requirements for the role. To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am, 6 January 2019
Interview and assessments on: 15 January 2019
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
The Booth Centre is an innovative advice and activity-based day centre for homeless people in Manchester. Recognised nationally as a beacon of best practice, it's an inclusive space where people who use the Centre are centrally involved in the planning, evaluation, and delivery of the service.
Offering flexible working as part of a small, friendly team, we're looking for an experienced Finance Manager to support the charity's growth and development. Working closely with the CEO, this is a brand-new role in recognition of how the charity has grown over the last few years and to support future development plans. You will have management responsibility for a part-time Finance Assistant.
This is an ideal opportunity for someone with finance expertise to help develop the sustainability of the organisation with a close connection to front-line operations. You'll have the ability to see the story behind the figures and translate financial information for different audiences, with a passion for the vision and values of the Booth Centre.
You'll have experience of general financial management including management accounting, book-keeping, preparing year-end reports, operational budget setting and management and cash-flow reporting. We would be happy to consider full or part financial qualification (ACCA or CIMA) or qualification by experience. Ideally, you'll have charity or trustee experience.
In return, the charity offers a collaborative, welcoming and supportive culture working with a specialist team who are incredibly passionate and dedicated to tackling homelessness. We would also consider a 4-day working week pro rata and some homeworking. Fantastic benefits including breakfast and lunch, flexible working options and 10% pension contribution.
If you would like to help make a difference to the lives of people who are or threatened with homelessness in Manchester, please send a copy of your CV to Amelia Lee for lots more detail: [email protected]
Final deadline for this role is Wednesday 11th December with a view to interviewing w/c 16th December (date TBC). However, we will be putting candidates forward on a rolling basis so please apply ASAP to avoid disappointment, as we may close early if we have enough strong candidates.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Back in 1990, Charity People started life with a grant from The Prince's Youth Business Trust and The London Enterprise Agency. Our aims we... Read more
Closing date: Wednesday 11th December 2019 at 11.30pm
Are you up to speed with social media best practice and latest trends and a dab hand at using a range of tools to monitor trends and create insights? Then join Shelter as Social Media Officer and you could soon be responsible for making sure Shelter’s social media presence is high quality, relevant and user-centred and has a consistent tone throughout.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Our Marketing function comprises Brand, Social and Paid Marketing teams working together across the marketing spectrum to build awareness of the Shelter brand and drive support for our work. We also work closely with our Services, Campaigns, Fundraising and Retail divisions to help them achieve their business objectives. Social media channels are central to our strategy for service delivery, advice, campaigning, fundraising and communications. Working with stakeholders at all levels, the execution of our social media strategy, content and activity needs to reflect our key priorities and fully represent the range of Shelter’s activities. That’s where you come in.
About the role
Your focus will be on supporting the Social Media Manager in the planning and delivery of social media activity. Along the way, you’ll work on a wide range of projects and business objectives that target public and influencer audiences. You’ll have shared responsibility for content on all Shelter’s branded social media sites.
We'll also rely on your ability to communicate with anyone as you respond to the hundreds of messages we receive through social media each day, whether they're coming to us for help or asking a very technical question about housing law - you'll know how to get them what they're looking for. And, when it comes to ensuring the charity is aware of the wide-ranging services the social media team can offer, again, we’ll count on you.
About you
You’ll be used to managing social media channels and using them to effectively engage with an organisation’s key audiences. You have experience of moderating online communities and providing excellent customer service. Familiarity with moderation tools such as Conversocial would be an advantage, although this is not essential. You know how to look at data and tell a story, and if you're a content creator, even better! Enthusiasm, innovation and creativity is key - you'll be the person showing us the latest meme and coming up with ideas for how to use it on our channels.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Marketing team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy
Closing Date: Midnight 16th December 2019
Interviews: TBC
At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.
We are looking for an enthusiastic Reception Administrator to join the team at Robertson Street Hostel. This is a fantastic opportunity for someone who is highly organised and interested in managing the reception of a hostel.
The focus of your work will be to welcome clients, staff and visitors to the building and to deal with enquiries and requests in an efficient and professional way. You’ll set up systems to manage the post, take messages, book appointments for clients and ensure the reception is a safe and healthy working environment.
A key part of the role will be talking to clients in the reception area.
You’ll be:
- Organised and efficient in your work
- Excellent at communicating
- Competent at using a computer and a range of software packages
- Committed to developing your knowledge and skills
- Responsive and flexible to the needs of the team and the clients
As well as a great working environment we also offer:
- Support to develop your leadership and strategic skills.
- A contributory pension scheme, tuition aid and management specific training.
- 29 days holiday and 8 paid bank holidays.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply please visit our website and complete the application form.
We are seeking an enthusiastic, experienced and highly organised individual to lead the team at one of our Camden Hostels.
As the Team Manager, you will jointly oversee the day-to-day running of the service as well as directly supervise a range of staff, to deliver a high quality individualised assessment and support service, to people with a range of complex and enduring needs.
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
The hostel is a supported accommodation 38-bed space, which forms part of our integrated response to the challenge of homelessness and addiction in Camden. The clients within the scheme have varied complex needs including Substance Use, Mental Health, social isolation and related issues; and are at varying stages of progress and readiness for change.
The ideal candidate will have demonstrable experience of working with individuals affected by substance misuse, rough sleeping and related issues as well as experience in leading, supporting and motivating a team. You will also have the ability to respond calmly to crisis and appropriately deal with complex and challenging situations. The ability to build positive working relationships with internal and external stakeholders, manage a budget and produce reports are also required.
To find out more and to apply, please visit our website.
Closing date for applications: 18th December 2019 (at Midnight)
Interview date: 9th January 2020
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six months.
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. In the London Homelessness Awards 2019 one of our Projects has been commended for their work.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We have several Housing First services across a number of London boroughs and our work has identified that one of the critical success factors for Housing First, is the partnerships built to support the delivery of the service model. The new role of the Strategic Partnership Manager has been created to develop strong partnerships between borough agencies and organisations involved in supporting Housing First clients; ensuring that there is a consistent model that adheres to the principles of Housing First and delivers excellent outcomes for all clients.
As the post holder, you will lead on the development and promotion of Housing First within four existing boroughs and across London. You will also be responsible for building relationships with the key agencies involved in Housing First and the clients benefitting from the service. Other responsibilities will include setting up a four-borough Housing First steering group and identifying and approaching agencies/ organisations currently not engaging in the service, to join the steering group and provide adequate support to clients.
To succeed, you will have experience in the delivery of services to people with complex needs who are rough sleeping or at risk of rough sleeping, combined with a practical understanding of the Housing First service model. You will also have experience and understanding of the health and social care system and liaising with social, health, and criminal justice agencies. The ability to manage your time and work effectively, along with strong communications skills and the ability to use social media are also required.
To find out more and to apply, please go visit our website.
Closing date: 5th January 2020 (at Midnight)
Interview date: 15th January 2020
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six months.
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. In the London Homelessness Awards 2019 one of our Projects has been commended for their work
Recruiting for a Specialist Support Worker (1 year FTC) to join our Homelessness and Complex Needs services in Tower Hamlets!
GBP 22,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more
This role is working 40 hours per week and will be a 1 year FTC.
Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and those with housing needs. THCIS is open 7 days a week and operates an out of hours call in service and drop in sessions alongside floating support.
Key Responsibilities:
- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire
Skills, Knowledge and Experience:
Essential:
- Experience within sector
Desirable:
- Educated to degree level
Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Independent Living Advisor - Visiting Support
Kents Hill, Milton Keynes
£22,047 per annum plus £1,670 essential car user allowance
Fixed term contract for 12 months
Would you thrive in a job that is making a real difference to people’s lives in your region?
Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for their customers. They provide additional, critical services to support the most vulnerable but they also build shared ownership and outright sales for those who want to get on the property ladder.
About the role:
This role will deliver an independent living service (predominantly to older people) to individuals in their own home. You will provide housing related support and services, advocating for tenants and empowering them in order that they are able to maintain their own homes
What they’re looking for:
-
Experience of working with people who have support needs
-
Excellent customer service skills
-
The ability to assess risks and needs
-
Good IT skills
-
Good interpersonal skills with a caring and empathetic manner
-
Flexibility
The successful candidate will be required to partake in the on-call rota. You will be required to be on-call for one full week, approximately once every six weeks. This will include out of hours and weekends. The location of your on-call coverage will be relative to where you live.
Please note, a DBS check is required for this role.
What they offer:
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Competitive salary
-
Flexible working
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25 days holiday rising to 30 after five years service
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Aviva Pension Scheme up to 10% company contribution
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Up to 2 paid professional subscriptions
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Excellent training and development opportunities
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Free life assurance
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Enhanced maternity, paternity and adoption leave
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Health cash-plan including employee assistance
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Regular bonus points from the company Intranet, which lead to vouchers
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Free parking and lift share
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Gymflex
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Discounted cinema tickets
If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you.
You are just one click away from starting your journey here …
Our client is committed to implementing our Equality, Diversity and Customer Care Policy and are proactive about safeguarding vulnerable adults and children.
NO AGENCIES
Find your ideal role with networx With new jobs added daily finding your ideal role has never been simpler. Due to our unique approach to re... Read more
This role is a 12 months fixed term contract.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our innovative education, employment, housing and well-being services address individual needs and help homeless people transform their lives.
About the role
Crisis is currently recruiting for a PRS Tenant Support Officer in Edinburgh to assess, advise, and support people who are experiencing homelessness to identify, establish, and sustain tenancies in the private rented sector.
Postholder will be responding to city of Edinburgh council referrals to assess eligibility and assist people who are homeless to access and sustain Private Rented Sector tenancies. You will provide high quality information, advice and guidance about the appropriate services and support for people accessing the service, and work in partnership with these services where required.
About you
The ideal candidate will have excellent knowledge of housing and homelessness legislation in Scotland. To be successful in this role you will need to demonstrate the ability to advocate effectively and have experience working with vulnerable and disadvantaged groups. You will have demonstrable knowledge of the welfare benefits system and will be able to provide high quality information, advice, and guidance around housing, preferably to IAG qualification level 2, or a relevant coaching qualification.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please click on "Apply Now" button.
Closing date: 15 December 2019 (11.59pm)
Interview date: TBC
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Closing date: 15 December 2019 at 11.30pm. Interviews: 8th and 9th January 2020.
We’re looking for a proactive individual with proven office management experience to join us as Senior Administrator and provide senior level administrative and office support to a busy team.
In Sheffield we operate a thriving hub of client-focused services in the city centre where people can access a range of housing advice and support services. Each service aims to empower clients to make decisions and take action for themselves by providing legal advice, referrals and signposting, advocacy and practical support. Your challenge will be to play a crucial role in the efficient running of this busy hub.
About the role
Joining our multi-disciplinary team that provides services across Sheffield, you’ll oversee all administration and reporting functions and bring leadership, guidance and line management to a dedicated team of office support staff and volunteers. As well as providing supervision, support and appraisals, you’ll be responsible for key people management areas like attendance, performance, motivation and learning and development. You’ll also carry out administration projects aimed at improving systems and practice for the benefit of staff and clients and provide information and analysis reports to help ensure the most effective delivery, management and development of services. Meeting and greeting visitors, organising events, maintaining office equipment and booking staff travel & accommodation – all are aspects of this challenging role.
About you
To succeed, you’ll need an office management background that includes running admin systems, writing and pulling management reports and performing basic analysis, all gained in a customer facing environment. Excellent planning, organisational and communication skills are also key, as is the ability to motivate and lead a team and deliver a high level of service to clients, staff and partner agencies alike. Resilient yet flexible, with excellent customer care skills and the ability to work on your own initiative to solve problems, you have a keen eye for detail too. What’s more, you have broad experience in the use of finance and case management systems and are proficient using Microsoft office applications, particularly Outlook, Excel and Word.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
At Depaul UK we currently have an exciting opportunity for a Progression Coach to come and join our Whitley Bay team. You will join us on a full-time basis and in return you will receive a competitive salary of £19,608 per annum + pension & other benefits.
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that: prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.
In return as our Progression Coach, you'll be joining a friendly, flexible and values-led organisation, and will receive:
- Competitive salary
- 26 days of annual leave plus bank holidays (pro rata)
- Contributory pension scheme
- Life assurance
The Progression Coach role:
You will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation. Working under the direction, guidance and support of a senior worker, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
What makes this role exciting?
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions
What will ideally support your success in the Progression Coach role?
- Experience of working with the client group
- An understanding and commitment to working in an assets based way
- A knowledge and understanding of Risk Assessments and Support Planning
- Able to demonstrate clear understanding of safeguarding requirements and procedures
- High level understanding of professional boundaries and ability to maintain boundaries
Closing Date: Sunday 15th December 2019 at 12:59
So, if this sounds like the perfect opportunity for you and you’d like to become our Progression Coach then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.
We kindly request no contact from Recruitment or Media Agencies.
Islington Law Centre is looking to recruit an experienced housing outreach caseworker to join its housing team.
We are seeking a practitioner with experience in the full range of housing work: to include defending possession proceedings, allocations, homelessness and disrepair.
We are looking for someone to work 3 days per week providing an outreach service at three venues across Islington. The sessions are half day sessions and the caseworker will provide direct housing advice and follow up work. The caseworker will work with the housing team to refer into the Law Centre more complex cases. A good knowledge of housing law and the legal aid scheme will be required for this post.
The Law Centre holds LAA contracts in housing and welfare benefits, public law and immigration.
Islington Law Centre currently co-ordinates one of the LAA’s housing duty possession schemes running at Clerkenwell and Shoreditch County Court.
Salary: £17,800 pa for 3 days pw.
For an application pack please visit our website.
For an informal discussion please contact Stuart Hearne.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Shop from Peckham, is a new shop that is due to open in January 2020. It will become one of nine that we have opened in the last four years. Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for a Shop Supervisor to join our diverse and engaged team in our New Peckham shop. It’s a great opportunity to deliver positive social impact in the local community and contribute to funding ‘Crisis' wider aims nationally.
As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. You will also support the running of an instore coffee bar.
This is a new shop from Crisis to so a key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.
About you
To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.
You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
The post holder will have excellent interpersonal skills, an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media planforms such as Instagram and have a keen eye for fashion trends. The Peckham shop will have an Instagram account and the Shop Supervisor will be encouraged to take the lead on growing the shop’s social media reach and curating online.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
-Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
-Mandatory pension scheme, with an employer contribution of 8.5%
-25 days’ annual leave which increases with service to 28 days (Pro rata)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sounds like the opportunity for you, please submit a cv and cover letter.
If you need to request an application in an alternative format, please contact the HR Team using the Crisis Careers site.
Closing date: 10th of December 2019 (11.59pm)
Interview date: 17 of December 2019
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.